# Mitratech TalentReef Reviews **Vendor:** Mitratech **Category:** [Recruitment Marketing Platforms](https://www.g2.com/categories/recruitment-marketing) **Average Rating:** 3.8/5.0 **Total Reviews:** 41 ## About Mitratech TalentReef Mitratech TalentReef is a comprehensive talent management platform designed for those that rely on a high-volume hourly workforce. From recruitment to retention, Mitratech provides a centralized and automated system to address the unique challenges of industries such as restaurants, retail, hospitality, and service sectors. The platform empowers organizations to efficiently source, hire, onboard, and engage their employees, ultimately reducing time-to-hire and improving overall workforce stability. Key Features and Functionalities: Applicant Tracking System (ATS): A purpose-built ATS for high-volume hiring facilitates a fast and seamless application process for candidates while providing hiring managers with powerful tools to track and manage applicants effectively. Digital Onboarding: New hires can complete all necessary paperwork and documentation electronically, ensuring a consistent and compliant onboarding experience. Mobile-Optimized Engagement: Communication preferences vary from person to person, we've incorporated mobile-optimized capabilities throughout to ensure you can meet your candidates where they're most comfortable. Branded Career Pages: Create customized and branded career pages to showcase your employer value proposition and attract top talent. ## Mitratech TalentReef Reviews ### 1. Great avenue for applicants for our struggling restaurants! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana R. | HR Generalist, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2022 **What do you like best about Mitratech TalentReef?** Most helpful - the ability to repost jobs within minutes so that they are refreshed on our job boards! The scheduling interview interface is also super easy to use. Jenn our service rep is also amazing! She has helped resolve many of the cases that we've submitted and customer service closes. She is also super supportive and super responsive! Well knowledgeable of the system as well! **What do you dislike about Mitratech TalentReef?** The service provided by the customer service team working on tickets, many times our tickets have been closed without resolution. The delay in getting responses is also really delayed. **Recommendations to others considering Mitratech TalentReef:** Please don't close tickets without resolution and better reporting modules **What problems is Mitratech TalentReef solving and how is that benefiting you?** TalentReef is helping our struggling restaurants with a greater flow of applicants. The ability for our applicants to apply within seconds/minutes really helps increase the number of applicants. ### 2. TalentReef is a great tool for sourcing and onboarding employees. **Rating:** 5.0/5.0 stars **Reviewed by:** Tim M. | Vice President of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Mitratech TalentReef?** As a TacoBell franchisee, I like the integration with the POS systems. Also, TacoBell uses TalentReef on its main website. This allows anyone on the TacoBell website to directly apply to our locations. **What do you dislike about Mitratech TalentReef?** An opportunity that is currently being addressed is the click to schedule an interview. TalentReef offers a service that allows a candidate to actually schedule an interview. They are still working with TAcoBEll to get this integration up and running. **What problems is Mitratech TalentReef solving and how is that benefiting you?** The biggest problem being solved with TalentReff is staffing. Since COVID, staffing has been a huge issue. TalentReff helps to find candidates that are not just coming to locations looking for a job. ### 3. User Friendly Talent Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Angela M. | Corporate Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Mitratech TalentReef?** The system is user Friendly and Very Easy to Navigate. We have hundreds of users throughout our team that have different skillsets and all can operate the platform easily. **What do you dislike about Mitratech TalentReef?** Response Options And Training Modules Available. Really would like options to have a running "fake" applicant for training purposes that you could easily take through all areas of onboarding. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Talentreef reporting pinpoints where we see the most applicant flow and which posting sites work. We have been able to track and reach out to candidates who have previously applied to positions that again become open. ### 4. Concept is good. Support is slow. **Rating:** 3.5/5.0 stars **Reviewed by:** Jeff S. | Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Mitratech TalentReef?** Electronic onboarding. Files are simple and easy to work with. **What do you dislike about Mitratech TalentReef?** Slow support response time. Can be difficult for applicants to log in when beginning their onboarding. Could be more simple. Many of our applicants are foreign labor or do not possess a post HS education. Simplifying the process and providing a Spanish version would be helpful. Also, requiring applicants to have email to onboard causes issues with foreign labor applicants. **What problems is Mitratech TalentReef solving and how is that benefiting you?** We've had many issues over the past few months with Applicant Pool and TextUs. Most issues have been resolved but very timely. ### 5. Quick hiring process, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about Mitratech TalentReef?** How easy it is for candidates to apply and for managers to hire. **What do you dislike about Mitratech TalentReef?** We had difficulties with the Textus integration which are now resolved. We are having ongoing issues with the Indeed integration. It is difficult to contact customer service. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Transparent and easy communication for hiring-- we are closer to a frictionless process. ### 6. Easy to use, great recruitment sources. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Mitratech TalentReef?** Several recruitment sources are being used and are filtered in one place. Having a designated account manager for a period of time during and after implementation is helpful. I like seeing the history of applications. **What do you dislike about Mitratech TalentReef?** A few service requests took a long time to complete. Had to reach out to our account manager at one point because I did not get assistance from the customer service group. **What problems is Mitratech TalentReef solving and how is that benefiting you?** I like being able to see all applications that come through, as well as the history of the application - who reviewed it and if there are any notes tied to the application. We are able to see which managers/locations are not regularly viewing applications. ### 7. Already bringing positive impact to the business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Mitratech TalentReef?** Extremely user-friendly for hiring managers and candidates. We have seen a dramatic increase in applicant flow over previous ATS. **What do you dislike about Mitratech TalentReef?** We don't have any dislikes thus far. The only suggestion would be to have more options for onboarding with internal transfers or promotions. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Decreased applicant drop-off in the application process, increased applicant flow, increased user-ability and adoption by field and decreased troubleshooting. Allowing the field to be fully staffed. ### 8. Hot Garbage **Rating:** 0.0/5.0 stars **Reviewed by:** Ethan B. | Staffing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Mitratech TalentReef?** It occasionally works as it is supposed to, and then it is okay, nothing great. **What do you dislike about Mitratech TalentReef?** Horrible up-time, constant errors and bugs, super slow support, and the confusing UI. **What problems is Mitratech TalentReef solving and how is that benefiting you?** We use it to complete the hiring process, but sometimes it would seem better to use paper and a carrier pigeon. ### 9. Highly recommend, but could use more apps **Rating:** 4.5/5.0 stars **Reviewed by:** Megan T. | Director of HR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Mitratech TalentReef?** Our designated rep is very helpful and responsive **What do you dislike about Mitratech TalentReef?** Needs to generate more applicants. Most applicants come from other sources. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Text Us being embedded into TR will be extremely helpful! ### 10. Talentreef is a great platform with lots of customization and options **Rating:** 3.5/5.0 stars **Reviewed by:** Lauren G. | H, Enterprise (> 1000 emp.) **Reviewed Date:** September 03, 2021 **What do you like best about Mitratech TalentReef?** The best thing about the Talentreef platform is the scalability of user activity. They have options for low-level managers up to administrators. **What do you dislike about Mitratech TalentReef?** My biggest complaint about Talentreef is the consistent program issues and glitches they have. We have constant problems with Onboarding paperwork and system shutdowns that extend past an acceptable timeframe. **Recommendations to others considering Mitratech TalentReef:** Ensure that you have the membership option that will best fit. Company growth and advancement from the start is the top priority, and having all information and processes set during implementation will ensure success. **What problems is Mitratech TalentReef solving and how is that benefiting you?** My current company did not utilize any AS platform previous to Talentreef. We are now able to manage applicants and onboarding in a consistent and organized way across the orginization. ### 11. Instructions aren't very clear **Rating:** 3.5/5.0 stars **Reviewed by:** Nicole W. | Customer Relations Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Mitratech TalentReef?** I like that applicants can handle everything all from one portal **What do you dislike about Mitratech TalentReef?** Every single person that I've ever known to use talentReef has had issues logging in and ends up having to reset their password multiple times. The username usually ends up being the phone number but it doesn't seem to be clear to the person filling it out. **What problems is Mitratech TalentReef solving and how is that benefiting you?** I don't use it often. I've submitted applications in it twice and helped a few agents fill out their paperwork. ### 12. Would not recommend! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about Mitratech TalentReef?** Ability to submit background checks and drug screens with ease. **What do you dislike about Mitratech TalentReef?** Very clunky. Does not function well at all. Admins and managers are extremely limited in what they can do, i.e reset an employee's password, resend onboarding email, etc. Tech support is VERY poor! UPDATE: I started this review last week, and am finishing it now. Tech support has gotten worse! They have a chat feature, however, they are not permitted to do anything, so you either have to call and wait for at least 1/2 or submit a support ticket which takes at least 24 hours to resolve! **Recommendations to others considering Mitratech TalentReef:** Absolutely not **What problems is Mitratech TalentReef solving and how is that benefiting you?** None ### 13. LOVE talentReef **Rating:** 5.0/5.0 stars **Reviewed by:** Angie B. | Director of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Mitratech TalentReef?** Easy to use and everything is easily accessible. Very user friendly. **What do you dislike about Mitratech TalentReef?** I wish there were more tutorials on how to use some of the functions that I do not use on a daily basis. **Recommendations to others considering Mitratech TalentReef:** talentReef is the most bang for the buck. It is quickly implemented and takes little time to train to use. It was the most cost-effective program when we needed one. **What problems is Mitratech TalentReef solving and how is that benefiting you?** It is an online application system, onboarding system, and online personnel files. ### 14. Does not meet expectations **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Mitratech TalentReef?** Ease of tracking, visibility of applications across multiple locations, **What do you dislike about Mitratech TalentReef?** Not configurable or self-managed, required to submit a ticket to add a new position or location, system workflow glitch does not allow us to require work history or resume from applicants, unable to confirm rejection email was sent, unable to customize release codes, limited integration with assessment vendors, can only have one manager tied to a requisition to receive email notifications, does not support applicants out of country **What problems is Mitratech TalentReef solving and how is that benefiting you?** First time using electronic ATS - provides more visibility to managers than we had with paper applications ### 15. Ease to see applicants, the on-boarding process can get sticky. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2020 **What do you like best about Mitratech TalentReef?** The applicant pool is easy to view and sort. **What do you dislike about Mitratech TalentReef?** The on boarding paperwork. Talent reef sends it, and if it gets lost or if a mistake is made it can get complicated. There is no way for a business to resend paperwork. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Hiring is made easier. ### 16. There's better HR software out there **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Mitratech TalentReef?** It organizes applications in an easy manner **What do you dislike about Mitratech TalentReef?** I wish there was more automated functions that happen when selecting applicant statuses. **What problems is Mitratech TalentReef solving and how is that benefiting you?** We only use it for interviewing and hiring. Ultipro is more functional. ### 17. Employment processing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about Mitratech TalentReef?** One source for applying and filling out forms for employment. **What do you dislike about Mitratech TalentReef?** Access to forms and applications a little sluggish. **What problems is Mitratech TalentReef solving and how is that benefiting you?** One stooo shop for HR functions. Ease of employment forms. ### 18. No help when needed - Billing department needs help **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about Mitratech TalentReef?** One central place to hold applicants and information. Website is okay, but their help desk is sub-par. Bad on-boarding for my two companies. **What do you dislike about Mitratech TalentReef?** Today I tried to hire an applicant. System now says I cannot without doing an background check. We've never had this request before. The system will not let me proceed. I can't hire this applicant without help. Their help desk doesn't work Saturdays. Their phone tree takes 4 minutes to navigate then tells me they are not open, try again later, then hangs up. Their accounts receiving department keeps miss coding our payments then tells us we owe for bills we've already paid (not once, but multiple times). Their on-boarding process was awful. Applicants either couldn't apply for one reason or another or when they did, were redirected to our competitor. I'm left trying to pick up the pieces of a bad situation in a tough hiring environment. I would recommend to any company to use a different system. **Recommendations to others considering Mitratech TalentReef:** Don't use talentReef unless. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Today I tried to hire an applicant. System now says I cannot without doing an background check. We've never had this request before. The system will not let me proceed. I can't hire this applicant without help. Their help desk doesn't work Saturdays. Their phone tree takes 4 minutes to navigate then tells me they are not open, try again later, then hangs up. Their accounts receiving department keeps miss coding our payments then tells us we owe for bills we've already paid (not once, but multiple times). Their on-boarding process was awful. Applicants either couldn't apply for one reason or another or when they did, were redirected to our competitor. I'm left trying to pick up the pieces of a bad situation in a tough hiring environment. I would recommend to any company to use a different system. ### 19. User and Mobile Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2019 **What do you like best about Mitratech TalentReef?** Mobile friendly makes things much easier due to the day and age, most people have smart phones and not computers. Therefore making it easier to obtain applicants. **What do you dislike about Mitratech TalentReef?** Run into the some issues when the task freeze up or won’t let you move on to the next. A little frustrating when you have 20 applicants on site to apply and can’t keep a flow due to the system freezing. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Easier to screen applicants based on TR scoring. Absolutely makes life easier ### 20. Great value! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2018 **What do you like best about Mitratech TalentReef?** Great value for the price! I like that many features are customizable and I can do this on my own, without the help of their account support. One of my main criteria for selecting an ATS was having integrated assessments, and talentReef has them at no extra charge. Their customer service is great! I never had an issue: from the sales process, to implementation, to account support, everyone is always prompt, helpful, and friendly. Their sales & marketing team spent a lot of time answering all of my questions, and they kept in touch long after implementation to make sure all my needs are met. **What do you dislike about Mitratech TalentReef?** I wish I could create new positions without having to contact Account Support. **Recommendations to others considering Mitratech TalentReef:** I highly recommend this product! Excellent customer support and very reasonable pricing. **What problems is Mitratech TalentReef solving and how is that benefiting you?** I noticed my efficiency has increased and the process is much faster and easier on my new hires. ### 21. Great HR Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan A. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2018 **What do you like best about Mitratech TalentReef?** Before we started using talentReef all of our on-boarding was done by paper and pen. We had to store employee files at our office and they were a hassle to deal with. Now everything we need is stored on talentReef. The process from applying to hiring has been streamlined and has saved our company time and money. **What do you dislike about Mitratech TalentReef?** talentReef has been doing some maintenance on their end recently so there has been some times we haven't been able to access the sight. This has been a lot better lately and I know that the maintenance will only improve the system **What problems is Mitratech TalentReef solving and how is that benefiting you?** talentReef has saved our managers a lot time with the on-boarding process. By the time the employee comes in for their first day of work they have already filled out all of the paperwork that we need them to fill out. ### 22. Excellent ATS and HRIS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Mitratech TalentReef?** We are a quick service restaurant franchisee with 800+ employees. We use talentReef as our ATS and HRIS, talentReef made it possible for us to go entirely paperless with our personnel files. It The system stores everything from the applicant stage to the entire life cycle of employees up to termination. talentReef has seamless integration with WOTC, EVerify, and background checks. The customer service is incredible. I've never had to wait more than 5 minutes to reach a customer service representative. They answer all my questions in a timely manner and offer solutions. They have been flexible with our needs. talentReef rolled out an update with self-service forms. The system now allows us to add/delete forms and assign them to certain positions and locations. talentReef has made improvements to their speed. Overall, great system. **What do you dislike about Mitratech TalentReef?** There is no integration with our payroll vendor. We find ourselves making the same changes in two different systems - talentReef and our payroll vendor. This may be more so an issue relating to our payroll vendor not being open to integrations with other systems. **Recommendations to others considering Mitratech TalentReef:** Make sure it is integrated with payroll vendor to avoid entering changes in more than one system. **What problems is Mitratech TalentReef solving and how is that benefiting you?** With the application, new hire paperwork, disciplinary forms, and terminations being paperless and automated, we are able to work more effectively and efficiently. We love the application process and applicant assessments. The personality and skill assessments help us screen and hire more qualified candidates. ### 23. talentReef is Awesome!! **Rating:** 5.0/5.0 stars **Reviewed by:** Elisa W. | Administrative Assistant - HR & PAYROLL, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2018 **What do you like best about Mitratech TalentReef?** My favorite thing about TR is there is NO paper to keep -- everything is done electronically. The system is user-friendly for our hiring managers and supervisors. TR offers excellent customer service, too! They are quick to respond to emails and help to quickly resolve any issues. **What do you dislike about Mitratech TalentReef?** Sometimes the WOTC Interview interface experiences downtime, and when trying to complete an applicants onboarding, the WOTC issues hold up that process. **Recommendations to others considering Mitratech TalentReef:** Go for it! **What problems is Mitratech TalentReef solving and how is that benefiting you?** Our business often hires 15+ applicants each week, being able to complete the onboarding process electronically helps save our managers unnecessary time sorting through all the paper. ### 24. 100% Paper to 100% Online Electronic with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke N. | Assistant Director of Human Resources, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Mitratech TalentReef?** talentReef offers great accessibility for management and applicants. The workflow processes benefit HR and Management oversight of hourly employees and also source a large magnitude of quality applicants to increase our expanding business in the convenience retail store sector. Our diverse workforce can easily manage and track their employees with the easy to use and straight forward platform. The Customer Service is exceptional in that the turn around time for questions is on demand. **What do you dislike about Mitratech TalentReef?** talentReef growing pains over the last few years encountered a few logistics errors within their departmental communication, but has shown to prove beneficial in the long run and their road map in development is exciting and we are reaping the rewards at a large magnitude. **What problems is Mitratech TalentReef solving and how is that benefiting you?** talentReef Applicant Tracking made hiring applicants effortless and quick with zero paper chasing. The custom reporting on demand assists in further business growth and strategies at the corporate office level. Great system for hourly workforce. ### 25. Good Value for the Price **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany H. | Accounting Manager/Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Mitratech TalentReef?** The system in general is very easy to use and you don't have to have a tech background to understand the system or how it works. Implementation was super easy and help streamline our entire hiring process and the way that we are able to track candidates. System definitely is one I would recommend to a small to medium sized company like the one that I work for because it has made hiring and tracking very seamless. **What do you dislike about Mitratech TalentReef?** Hard to find a specific applicant if you don't spell their name exactly right. It can also give you multiple candidates if the selling is wrong, so sometimes you get people other than who you needed and sometimes none. Also, the dashboard feature can be difficult to learn because it has options that you sometimes will never need to use or see and the mobile app can also crash a lot if you are trying to do multiple things on your device at once. **Recommendations to others considering Mitratech TalentReef:** make sure you research different products before buying. This one works for my organization because we are small. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Helps us find better applicants for positions more quickly and helps us do it using specific key words and helped us streamline hiring process. Has made it extremely easy for us to hire and track candidates for the various positions within our company. System definitely is one I would recommend to a small to medium sized company like the one that I work for because it has made hiring and tracking very seamless. ### 26. Talent Reef: Going Paperless **Rating:** 5.0/5.0 stars **Reviewed by:** Gene E. | Chief People Officer, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Mitratech TalentReef?** Taking all paper out of the hiring process. Removing all paper employee files from the restaurant locations and electronically storing them in an easy to retrieve web based system. Ease of use for restaurant managers and a system that actually speeds up the hiring process giving our team an advantage in the hiring marketplace. **What do you dislike about Mitratech TalentReef?** No dislikes at this time. I feel the TR team has evolved with us over the time we have been a client. **What problems is Mitratech TalentReef solving and how is that benefiting you?** TR solves the following business problems for us: consolidates several vendors thru the hiring process into one system, making the hiring process more efficient, increases WOTC participation and tax credit achievement, electronic storage and retrieval of employee documents makes HR team's job much more efficient, and candidate quality has increased while using the system. ### 27. It's great for being a paperless on boarding tool **Rating:** 3.5/5.0 stars **Reviewed by:** Blain S. | Talent Acquisition Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2017 **What do you like best about Mitratech TalentReef?** I like that I can hire electronically without having to use paper forms, etc. **What do you dislike about Mitratech TalentReef?** I can't edit job postings and it does not reach out to enough job posting sites as first promised. I was told we would have more options to post out there. I use other ATS' that have 12-15 options for job postings. It makes it challenging to not use them and I do, I use talentReef for on boarding only at this time. **Recommendations to others considering Mitratech TalentReef:** They are growing and will hopefully make adjustments and enhancements that are crucial for anyone using an ATS. If you want a paperless on boarding system, they are good...just need to polish up the background check process as well. Editing a job description is supposed to happen soon, but it's been in the works for awhile. It's difficult to not have access to change any of details...you HAVE to go through the support team. **What problems is Mitratech TalentReef solving and how is that benefiting you?** I feel since the departure of Andy, I haven't had anyone establish the same relationship where we can discuss changes that we need or any opportunities to enhance the system based on some frustrations or challenges. ### 28. TalentReef Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Mitratech TalentReef?** I like the dashboard and user interface, It is user friendly and easy for myself and my managers to navigate. I also like that they host a career page for me and take care of that aspect of the recruiting, so I don't have to worry about it. **What do you dislike about Mitratech TalentReef?** There are some limitation on the forms and how big the forms are. I have difficulty downloading the entire completed on boarding file, but it is possible. There are so many job postings that it is not feasible for me to make changes myself. I need to reach out to account support for that. I used to have a dedicated account rep and now I don't, which I do not like. **What problems is Mitratech TalentReef solving and how is that benefiting you?** TalentReef is solving the recruiting, hiring and on-boarding process for me. I don't have to have any paper forms, applications or documents. It is saving a tremendous amount of time on compliance and making sure all documents are signed prior to working. ### 29. Love my talentReef Team and System! **Rating:** 5.0/5.0 stars **Reviewed by:** Renee C. | Manager of Recruitment and Employee Relations , Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Mitratech TalentReef?** Our company has used talentReef since 2014. My favorite thing about talentReef is the customer service. Any request, no matter how fast we need it to happen or how crazy it is, they always accommodate us. We've been through several M&A's and they have helped us create new systems and rehire thousands of employees quickly and accurately. **What do you dislike about Mitratech TalentReef?** I really wish they could create a payroll feature so everything could be all inclusive. Otherwise, there is not anything I dislike about the program. We are very satisfied customers. **Recommendations to others considering Mitratech TalentReef:** It's a great tool and they will work with you to customize files to transfer information to your payroll provider, or any other provider you need employee data to go to! **What problems is Mitratech TalentReef solving and how is that benefiting you?** The talentReef system is helping us streamline the process of hiring and onboarding. Since it is a web-based system, Managers and Senior Level employees can view information for all employees as long as they have access to Wi-Fi. That is the most attractive for us since we have field ops team members who do not have access to employee files at all times. ### 30. Great company that provides a great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Ash S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Mitratech TalentReef?** Easy to use. Our GMs caught on very quickly. **What do you dislike about Mitratech TalentReef?** The user interface can be tricky, but it’s not terrible. Just takes a little getting used to. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Onboarding compliance was made much easier. ### 31. Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Alison B. | Human Resources Director, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2018 **What do you like best about Mitratech TalentReef?** Ease of use! The product does exactly what we need it to **What do you dislike about Mitratech TalentReef?** Ability to upload our own new reqs but their customer support team always creates them timely **What problems is Mitratech TalentReef solving and how is that benefiting you?** onboarding compliance ### 32. Great Resource to Consider when Moving from Paper to Electronic Files! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2017 **What do you like best about Mitratech TalentReef?** While I started in this role after Talent Reef was initially implemented, I have seen a number of helpful improvements since our partnership began 2+ years ago. The customer service team does a GREAT job of troubleshooting issues and teaching our administrators how to be more self-sufficient. While our group only uses a small portion of Talent Reef's programs, we have seen significant success in applicant flow while using this solution. One under-appreciated piece that I think Talent Reef could share more often is the FREE postings that come along with the monthly subscription for a number of sites (e.g. Glassdoor, Indeed, etc.). This is financial upside as we can now move away from the daily budgets and monthly expenses of posting on these sites in addition to our careers page on the company's website **What do you dislike about Mitratech TalentReef?** One area I believe Talent Reef could improve is in it's mobile capable features/abilities. We find that many candidates searching for positions in our industry have access to hand-held devices but not always a computer. Sometimes this can pose challenges for those trying to apply and/or complete on-boarding paperwork. Another area I would like to see advancements is on the side of building jobs into the platform. While we don't do this often, when we need to add a position, the system requires that we send it to a Customer Service Representative to have them do it on the back-end. I wonder if this ownership on the client side would serve both parties effectively. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Talent Reef has allowed our team to move from paper files to electronic files! This has allowed us to make greater strides on an employee's first day. Whereas it used to be a paperwork heavy day, our teams can touch on completing the necessary paperwork on the first day (e.g. I-9 qualifying documents, liq. license, etc.) and get right into the training program! We've also been able to set up management groups that allow our teams to source from one another when a location is fully staffed. This helps the applicant get hired, albeit maybe not in the original location where he/she applied, but it helps put great talent into position within our group. ### 33. Talent Acquisition Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Mitratech TalentReef?** I like that candidates are asked qualifying questions and are able to complete application, attach resume and cover letter and this is all viewable on the main page **What do you dislike about Mitratech TalentReef?** lots of steps to move candidate through process. Would be nice if candidate could be pulled up from main page and follow hiring steps to complete process instead of going through several different pages for each step. **Recommendations to others considering Mitratech TalentReef:** We use for restaurant management hires. Feedback from my colleagues say this is better compared to other ATS that they have used for management restaurant hires **What problems is Mitratech TalentReef solving and how is that benefiting you?** Recruiting ### 34. TalentReef in Hospitality Industry **Rating:** 5.0/5.0 stars **Reviewed by:** Mandi S. | Human Resources Manager - Recruiter, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2017 **What do you like best about Mitratech TalentReef?** A complete application, posi-fit and assessment is very helpful as we strive to place the best possible fit for each position. Also, the ability to track the new hire process is very helpful for compliance purposes. **What do you dislike about Mitratech TalentReef?** We did have a lot of issues with newly hired associates recalling passwords. However, we now have the ability to reset the password via email which has proven to be helpful. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Reducing the time and expense related to paper applications have been a big plus for our properties. We also like the social recruiting aspect of TalentReef. This allows our properties to update ads with ease and know the ads are wide reaching. ### 35. easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica J. | Legal Secretary, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Mitratech TalentReef?** It is simple and self explanatory. I get work done fast **What do you dislike about Mitratech TalentReef?** The repeated questionnaire questions. They are a little too repetitive. **Recommendations to others considering Mitratech TalentReef:** Try it out, its great! **What problems is Mitratech TalentReef solving and how is that benefiting you?** I like to think it helps an employer get a good idea of where an employee is at ### 36. Great Customer Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** January 02, 2018 **What do you like best about Mitratech TalentReef?** Talentreef had great customer support for any questions. I loved using this program for hiring and sharing applicants between different locations. We were able to assess applicants before interviewing them which made the hiring process more streamline. **What do you dislike about Mitratech TalentReef?** It was a bit difficult to navigate as a new user. **Recommendations to others considering Mitratech TalentReef:** I highly recommend. Make sure you have a great rep from TalentReef that can assist with any questions or software issues. **What problems is Mitratech TalentReef solving and how is that benefiting you?** It makes the hiring process easier. We switched from a filing system to a web-based portal for hiring, onboarding and managing employees. Retiring old employees was simple and we could log performance history. ### 37. ATS that fits your budget and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about Mitratech TalentReef?** The ease of use for our managers and district managers, the capabilities to do everything in one ATS, the quality of applicants, constantly upgrading and keeping on the cutting edge of recruiting, **What do you dislike about Mitratech TalentReef?** Not being able to be mobile friendly, sometimes changes come down the pike and we are not kept up to speed on what is going on, had issues with it being slow at times when multiple users are on it, **What problems is Mitratech TalentReef solving and how is that benefiting you?** Hiring better applicants, becoming compliant on the crucial things such as I-9, W2 and keeping all documents online and to save the paper trail and confusion of managers trying to keep all the information together to get turned into the District managers ### 38. Talent Reef recruiting & on boarding services are perfect. **Rating:** 4.5/5.0 stars **Reviewed by:** Blaise N. | Director of Human Resources, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2017 **What do you like best about Mitratech TalentReef?** This H.R. package allows us to monitor every aspect of our individual store hiring managers' productivity, specific to checking applications, on boarding, notations for training, and appraisal being conducted. **What do you dislike about Mitratech TalentReef?** There is nothing we dislike about the T.R. system. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Our number one goal is to communicate with each employee how well they are doing in our company. Talent Reef has helped us tremendously here. ### 39. HR Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Mitratech TalentReef?** The automation of job posting and managing applications. **What do you dislike about Mitratech TalentReef?** I wish there was more ability for customization. **Recommendations to others considering Mitratech TalentReef:** Great and easy product to you. It is especially easy to manage multiple job boards within one portal. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Eliminating a manual process. Right after implementation, it saved our organization time and money. ### 40. A Decent Hiring Solution **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2017 **What do you like best about Mitratech TalentReef?** The system allows for the integration of ATS, On-boarding, and gave us a sufficient DB output that we could connect it to our internal people management DB. **What do you dislike about Mitratech TalentReef?** It does feel clunky at times and the UI isn't very well versed for mobile devices. **Recommendations to others considering Mitratech TalentReef:** It's a decent solution now and actively developing into a better one, would recommend, but they are making live changes fairly regularly so if you're looking for something "Done" pass. **What problems is Mitratech TalentReef solving and how is that benefiting you?** Well taking the on-boarding off the shoulders of our face to face management was extremely helpful in many ways. It really puts the responsibility of the employee to review the materials, for better or worse. ### 41. talentReef lacking **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2017 **What do you like best about Mitratech TalentReef?** The best part of talentReef is the pricing, it is all inclusive and low compared to competitors. **What do you dislike about Mitratech TalentReef?** technical support is slow, customer service usually cannot help and must escalate to tech support. The platform is NOT mobile friendly. The features are minimal and not customizable. You must really have the time to figure out all the quirks. **Recommendations to others considering Mitratech TalentReef:** Be prepared for glitches, implementation errors, and slow support. If only needed for the very basics it may do ok. I would not recommend. **What problems is Mitratech TalentReef solving and how is that benefiting you?** We are attempting to move to paperless onboarding. The biggest benefit is the WOTC. ## Mitratech TalentReef Discussions - [What companies use talentReef?](https://www.g2.com/discussions/what-companies-use-talentreef) - 1 comment - [View Mitratech TalentReef pricing details and edition comparison](https://www.g2.com/products/mitratech-talentreef/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+02%3A51%3A57+-0500&secure%5Bsession_id%5D=5b5e6941-d71a-4ab9-9af4-724642b04f8b&secure%5Btoken%5D=35de8ce6321c4fec02ad9731f6ebcd01fa7318e03a35e2d72409a1685b720238&format=llm_user) ## Mitratech TalentReef Features **Basics** - Reporting - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Interoperability - Performance - Integrations **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Content** - Automation - File Sharing **Platform Content** - Digital Strategy - Candidate Relationship Management - Employer Branding - Social Recruiting **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Platform Additional Functionality** - Dashboard - Mobility **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top Mitratech TalentReef Alternatives - [ClearCompany](https://www.g2.com/products/clearcompany/reviews) - 4.6/5.0 (496 reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (972 reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (647 reviews)