Paylocity Reviews & Product Details

Our organization uses Paylocity as our main HR and payroll platform for all employees. We rely on it for payroll processing, time and attendance tracking, onboarding, benefits administration, and employee self-service. Changing over from ADP to Paylocity was a long process, but the transition went smoothly and the system has been very easy to navigate.

Paylocity helps us streamline many of our HR functions in one place — from processing payroll accurately and on time to keeping employee data organized and accessible. The self-service features have reduced the amount of manual work for HR and allowed employees to manage their own information easily. Overall, our experience with Paylocity has been excellent, and it has made day-to-day HR and payroll management much more efficient. Review collected by and hosted on G2.com.

Not many people know about it. I would suggest more marketing Review collected by and hosted on G2.com.

I enjoy using Paylocity for its seamless integration capabilities, especially with other vendors like our 403b provider, which makes HR and payroll processes incredibly smooth. The platform's capability to keep all employee data in one place is extremely helpful, as it simplifies data management and feedback collection through surveys. I also appreciate Paylocity's user-friendly interface and ease of use, which were significant factors in switching from ADP. These features enhance the overall efficiency and usability of the software, making it an indispensable tool for our HRIS needs. I am very likely to recommend Paylocity, as evidenced by my high recommendation rating of 10. Review collected by and hosted on G2.com.

I dislike the extended hold times to get a representative on the phone and the delayed response time to emails. Review collected by and hosted on G2.com.

I have a deep appreciation for Paylocity's organized migration plan, which made the transition seamless and not difficult for us. It effectively solved significant issues we had with our previous provider, such as tax problems and unsatisfactory customer service. I'm impressed with the superior reporting capabilities Paylocity offers, which stand out compared to other systems we've evaluated. The mobile app is notably better and more functional, enhancing usability for our team. Features like recruiting, onboarding, and time and labor management are outstanding, with performance management being very good. The reliability, accuracy, and intuitiveness of the system make it user-friendly, especially the benefits module, which I find particularly strong and easy to manage for our staff. Additionally, the competitive pricing and much better customer support compared to previous providers are noteworthy. Overall, most of these features are superior to alternatives we've considered, contributing to an overall positive experience with Paylocity. Review collected by and hosted on G2.com.

I find it challenging that the benefits module in Paylocity is treated almost completely separate from HRIS and payroll. This separation can create inefficiencies, as I would prefer these functionalities to be more integrated. Additionally, the support is separated between benefits and the rest of the system, which sometimes makes it less helpful. It would be significantly more beneficial to have a unified support system that can address all aspects comprehensively. Review collected by and hosted on G2.com.

The Paylocity platform has been outstanding; it has significantly improved efficiency within our HRIS process with the workflows, data insights, and reduced paper-based tasks with the onboarding and recruiting modules. We attempted to use other platforms and ended up coming back to Paylocity, it was truly the best HRIS for our company's needs. From consultation to development and implementation,and going live, the process was easy to follow. In addition, it is an easy platform that has supported our employees for self-service needs. Review collected by and hosted on G2.com.

An area of improvement for Paylocity is their enhancements; while updates and new features are implemented regularly, they are not always regularly or frequently communicated to all users. Review collected by and hosted on G2.com.

I really like that it is so easy to use and more than just a payroll software . As an Ops mgr for a small business, we utilize the HR, onboarding, and look for more ways to use the features we aren't currently using. Also, the customer service is amazing! Always so helpful. Review collected by and hosted on G2.com.

I'm not really sure there is anything I dislike, but would love to see the reviews feature updated to where you can utilize more than one rating system (we use 1-5 rating and a +/- system). Review collected by and hosted on G2.com.

The product is very easy to use. I have had zero issues with the site being down and the employees really enjoy the app experience (it is only one app ... unlike competitors where we used to have to deal with "you downloaded the wrong XYZ app").

I am in the product every day almost all day. It really is refreshing to not have to deal with site connectivity issues. The implementation was very smooth. Honestly one of the 1st implementations where the vendor actually did the bulk of the work. I am use to getting a lot of data myself and converting. Paylocity took care of most of that for me!

My customer support rep is quick to respond. In the event they are not available, Paylocity's support model allows for other members of my reps team to step in.

We use the API functionality for in house system integration and I find their SFTP process very easy to use (for those vendors that still requite it!) Review collected by and hosted on G2.com.

While still a great experience, I wish the reporting writer tool was a bit more configurable. I am use to writing within SQL and am familiar more with those sort of reporting tools. As is, I find myself often creating a report and then having to manipulate within Excel Review collected by and hosted on G2.com.

The screens are user friendly and once you learn the ins and outs of the system it is easy to navigate as a manager and/or an administrator. Paylocity was definitely an upgrade from our prior HRIS. It is easy to get assistance when you call into to their support line. They also make the open enrollment process easy by partnering you with a benefits specialist. Review collected by and hosted on G2.com.

We had some growing pains when we first started with Paylocity, but some of that was just a learning curve. And the other issues were due to a misunderstanding of how Paylocity processes certain items. Once we got past the issues, working with Paylocity has been much easier. Review collected by and hosted on G2.com.

I love that I can always talk to a customer service rep. The online help has become increasingly intuitive over the years, but sometimes I like to talk to someone to point me in the right direction. They are always willing to help. Review collected by and hosted on G2.com.

Accessing all of the modules (features) would be expensive. Review collected by and hosted on G2.com.

The Paylocity platform is user-friendly and straightforward to navigate. We started with Paylocity over 10 years ago with a very smooth implementation process. Our team was exceptional to work with. We utilize the Time and Attendance feature on a daily basis, which has been especially helpful for our managers and employees by streamlining processes, while the HR and Payroll module has made bi-weekly payroll processing much simpler. The system offers a wide range of reporting options, allowing us to generate reports automatically or on demand. We have also implemented the Recruiting, Onboarding, Performance, and Compensation modules, all of which have contributed to greater efficiency in managing recruitment, onboarding, and employee performance. When needed, we are able to reach out to our account manager or customer service for support questions. We not always get the same dedicated person but one that is knowledgeable to help us with questions. Paylocity stands out as an innovative company that continually seeks new ways to support HR professionals in retaining and engaging employees. We highly recommend considering Paylocity as an HR platform solution. Review collected by and hosted on G2.com.

Paylocity is an innovative company continuously looking to keep thing fresh and efficient. There have been some process changes, but I actually see this as a positive, so I can't say it's a bad thing! Review collected by and hosted on G2.com.

What I like best about Paylocity is how user-friendly and organized the system is. It makes managing payroll, employee records, and time tracking much easier. The self-service options are also very helpful because employees can access their pay stubs, benefits, and schedules anytime. Overall, Paylocity helps save time, keeps everything accurate, and improves communication between HR and employees. Review collected by and hosted on G2.com.

What I dislike about Paylocity is that some features can be a bit slow or complicated to navigate, especially when switching between different sections like reports and approvals. Certain functions, such as customizing forms or uploading multiple documents, could be more efficient. It also takes time for new users to learn all the tools available. Overall, while it’s a great system, there’s room for improvement in speed and ease of use. Review collected by and hosted on G2.com.