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Paylocity Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Paylocity Media

Paylocity Demo - HR Compliance Dashboard
Paylocity’s Compliance Dashboard will change the way you view HR compliance. Through its intuitive interface, stay on track with your company’s data completeness and visualize important employee compliance items, all in one place.
Paylocity Demo - Employee Self Service (ESS)
Employees want secure and easy access to their information, 24/7. With Employee Self Service (ESS), they can view checks, request time off, clock in and out, update personal data, collaborate, and interact with each other.
Paylocity Demo - Flexible Benefits, Made to Order
Administer third-party benefit services like FSAs, HSAs, TMAs, and COBRA with ease, and supplement your standard plans with complementary programs, giving your employees the benefits options they need.
Paylocity Demo - Data Insights: Modern Workforce Index
Our unified dashboard shows you how well you’re doing with step-by-step ways to improve engagement. See your overall score and compare your performance to peers—then, break down results across tool utilization, employee sentiment, and organizational health.
Paylocity Demo - Recruitment: Applicant Tracking System (ATS)
Find candidates that can jump right in because they’re just the right fit. From application creation to communicating with candidates, our tool improves the hiring process for you and your future employees.
Paylocity Demo - Workforce Management
Our Workforce Management tools help get you out of juggling spreadsheets, bulletin boards, and multiple emails. Eliminate unplanned labor costs, minimize compliance risks, and deliver a mobile and connected experience for on-the-go managers and employees.
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Paylocity Reviews (5,148)

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Reviews

Paylocity Reviews (5,148)

View 9 Video Reviews
4.5
5,148 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of Paylocity, highlighting its intuitive interface that simplifies payroll and HR tasks. Many appreciate the convenience of having multiple functions integrated into one platform, which enhances efficiency. However, some users note that customer service wait times can be lengthy, impacting their overall experience.

Pros & Cons

Generated from real user reviews
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Avyan S.
AS
Software Developer
Computer Software
Small-Business (50 or fewer emp.)
"It Streamlined talent acquisition from initial application to offer in just one click"
What do you like best about Paylocity?

The recruiting dashboard is exceptionally well organised, allowing me to track candidates from a new application through to Hired in a single, clean view. I really like the column display and bulk action features, which make managing high-volume roles, like our live streaming video coordinator, much faster and easier. The ability to tag specific candidates as a great candidate or a future hire directly in the list view also helps our team stay aligned without needing extra meetings. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

Occasionally, the reporting and analytics section takes a few extra seconds to load during peak hiring cycles. I’d also like to see more advanced filtering options within the “search within” field, so it’s easier to sort through long-term talent pools. Review collected by and hosted on G2.com.

Samantha F.
SF
Director of Human Resources
Mid-Market (51-1000 emp.)
"Aesthetically Pleasing and Easy to Use"
What do you like best about Paylocity?

It was very aesthetically pleasing as a platform. Employees were able to easily use it and all the features it had to offer. As the employer there were a lot of great reports we could pull. Viewing time cards was easy. Being able to have a community section to praise employees was very nice to have. Overall one of the nicer platforms. We had demoed a few sections that would have been very useful given the demographic and organization we serve. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

There were a lot of little things such as being able to pull multiple paychecks. The reps constantly changed and would reach out asking if you wanted to buy something or add something to your current product. PTO was a nightmare as far as setting up policies. Having a designated account manager is nice but it was often changed. Switching from Paylocity was not easy, there is not a lot Paylocity does to help with the transition. Workflows were also very difficult to use and manage. Review collected by and hosted on G2.com.

EP
HR Generalist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"User-Friendly and Intuitive, with Continual Improvements"
What do you like best about Paylocity?

I like that Paylocity is very user friendly compared to other platforms I've used. I work with employees who are not tech savvy at all and they have been able to learn how to use the app. The website interface itself is intuitive and easy to navigate. I also appreciate that Paylocity is consistently improving the platform and adding new features which shows the effort to stay up to date and adapt to new technology. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

The onboarding tools have a lot of room for improvement. Compared to other platforms, the onboarding workflow and overall interface are not as intuitive or streamlined. We have had to rely on additional systems and resources alongside Paylocity to complete onboarding tasks, which is not the most convenient but works for our organization. The benefits administration feature exists, but it has not been usable for us based on guidance we received, so we are currently exploring third party solutions instead. Review collected by and hosted on G2.com.

Jessica U.
JU
Senior Manager, Customer Service
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Effortless Setup with Stellar Support"
What do you like best about Paylocity?

I really appreciate the support feature through our assigned account rep, which was super helpful during our transition back to Paylocity. They made sure everything lined up smoothly, preventing any user frustration. The performance review section is great, and I also enjoy the easy function to journal during one-on-one conversations with employees. It's easy to track in the system and there's the flexibility to make entries viewable to the employee or keep them private to the supervisor. I also appreciate being able to build performance reviews from scratch or use built-in features, which helps us share them with the employee ahead of their review. Lastly, the seamless way for supervisors to approve or edit timesheets and the lack of a need for a separate tracking system for journaling is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

I've only run into one recurring situation, and I don't know if it's just on my mobile device, or sometimes I find it in the browser as well. But when I'm going into request time off, sometimes the way the calendars show up on the screen, it's really hard to maneuver to the next month. I'm not seeing the arrow to maneuver to the next month. Or if the window isn't completely open, it doesn't give me the submit option. So sometimes I have to close out the calendar, go back in, and then I see the submit option. Review collected by and hosted on G2.com.

Chloe S.
CS
Finance Manager
Mid-Market (51-1000 emp.)
"Essential Payroll Tool with Stellar Support"
What do you like best about Paylocity?

I really like Paylocity's incredibly responsive customer support. Anytime we have a question or concern with our setup or need to change anything, they provide helpful answers that go beyond just a surface-level solution. They really explain the why and how, making sure our payroll is accurate and compliant. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

The reporting is difficult to navigate. It takes a lot to understand how the reports are set up, and there's a bit of a learning curve. The biggest gap we see is that there isn't a great audit log of changes to employees. It's hard to get reporting that lists an audit log of every change made to personnel records and when the effective date was. Review collected by and hosted on G2.com.

AE
Interim CHRO
Mid-Market (51-1000 emp.)
"User-Friendly with Stellar Customer Service"
What do you like best about Paylocity?

I really like Paylocity for its ease of use for both admins and employees. It is simplistic and not complicated for either party to use. Things are pretty straightforward to find. It's less expensive than other systems, which is great. The customer service is also a plus since it's easy to get a hold of someone, which reduces frustrations for my team. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

I find the reporting and performance management and goals aspects of Paylocity could be improved. The reports are often generated incomplete, and the standard reports do not provide enough information, and you almost always need to edit them. There is also a $250 charge for them to do a custom report...

The performance management/goals sections are not user friendly and there is no automation to them, especially for a 30/60/90-day review for a new hire - that needs to be sent manually. An automated process would be nice Review collected by and hosted on G2.com.

Carla H.
CH
Controller/HR/Payroll/VP
Mid-Market (51-1000 emp.)
"Effortless Onboarding and Payroll Management"
What do you like best about Paylocity?

Paylocity has proven to be extremely helpful when it comes to onboarding new employees and managing payroll. The onboarding process is straightforward and user-friendly, which helps save time and minimizes mistakes. Processing payroll is also intuitive and efficient, allowing for accurate and confident completion each pay period. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

The most challenging part of using Paylocity has been the time clock kiosk feature on iPads, which has not performed as well as we had hoped. This has led to difficulties for employees when clocking in and out. To address these timekeeping problems and enhance reliability for our staff, we have decided to order a kiosk directly from Paylocity in hopes that it will provide a better solution. Review collected by and hosted on G2.com.

Tracey C.
TC
HR Administrator
Enterprise (> 1000 emp.)
"All-in-One Solution That Simplifies HR and Payroll"
What do you like best about Paylocity?

We are able to keep all of our record-keeping systems within a single application. We use it for payroll, HR, compensation, time and labor, benefits, and COBRA. Having everything in one place makes it much easier to navigate and accomplish tasks efficiently. Our customer service represenative is amazing and so helpful when we have questions or need help with something. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

Our company uses 11 different pay rates, and currently, there is no way to update these rates except by doing it manually, which takes a lot of time. Paylocity is aware of this issue and is working on a solution, but they have not been able to resolve it yet. Review collected by and hosted on G2.com.

FV
Human Resources Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All-in-One, User-Friendly HRIS That Simplifies Everything"
What do you like best about Paylocity?

It has everything I could possibly need as an HR professional, including recruiting, onboarding, training, performance reviews, time and labor, and payroll. At my previous employer, I was using different systems for each of those areas, which made things more complicated. Paylocity makes it easy to keep everything in one simple, user-friendly HRIS. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

So far, I haven’t found anything negative about Paylocity. Whenever I run into an issue, their AI chat is very helpful, and I can also call or email support and get a quick response. Review collected by and hosted on G2.com.

Carrie B.
CB
Human Resource Manager
Mid-Market (51-1000 emp.)
"Paylocity Works Great!"
What do you like best about Paylocity?

I like the streamlining of Payroll, Benefits, Performance, Recruiting and Onboarding. These all work well for us. It really makes my job easier. Review collected by and hosted on G2.com.

What do you dislike about Paylocity?

Time and Labor Module. There seems to be a little confusion with PTO used and balances due to the timing of closing the payperiod. I wish it was better streamlined with HR/Payroll.

Benefits Module. I wish when we are doing our renewal set up we could have a more efficient way to contact our account manager. Sometimes a quick phone call can solve things a lot faster than trying to email and sometimes you may not explain things well in an email. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

9%

Perceived Cost

$$$$$

How much does Paylocity cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 7 purchases.

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Paylocity Features
Reporting
Performance and Reliability
Reporting and Dashboards
User, Role, and Access Management
Payroll Entry
Time Off Accrual
Web Portal
Tax Calculation
Tax Filing
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Paylocity