# BrightHire Reviews **Vendor:** BrightHire **Category:** [Talent Intelligence Software](https://www.g2.com/categories/talent-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 124 ## About BrightHire Streamline interviewing and transform your quality of hire with BrightHire, the #1 Interview Intelligence platform trusted by 300+ leading talent teams including companies like Greenhouse, Zapier, HCA Healthcare, Canva, Ramp, Intercom, Toast, Devoted Health, etc. BrightHire’s end-to-end solution seamlessly fits into your team’s hiring workflow so you can: - Scale interview structure with AI-assisted interview planning and live interview guides - Capture every interview detail with automatic AI notes, highlights and transcripts that free up your hiring teams to focus fully on candidates, not taking notes. - Collect better scorecards in half the time with comprehensive AI-generated notes and 1-click scorecard integrations. - Raise quality of hire with accurate candidate summaries and shareable interview highlights for evidence-based debriefs. - Build a team of exceptional interviewers with market-leading interview insights, personalized tips for your hiring teams, and async interview coaching playlists. With over 2 million interviews conducted and 10,000+ daily users across innovative startups to Fortune 100s, BrightHire is proven to drive hiring excellence at scale: - 35% increase in pipeline throughput - 28% increase in scorecards submitted - 27% fewer interviews needed per hire - 19% reduction in candidate withdrawals ## BrightHire Pros & Cons **What users like:** - Users appreciate the **ease of use** of BrightHire, allowing them to focus on candidates during interviews seamlessly. (19 reviews) - Users value the **effective communication tools** of BrightHire, enhancing candidate interactions and team collaboration significantly. (12 reviews) - Users appreciate the **time-saving AI features** of BrightHire, enabling focus on conversations without distraction from note-taking. (10 reviews) - Users value the **seamless integration and intelligent features** of BrightHire, greatly enhancing their candidate management experience. (10 reviews) - Users love BrightHire for its **effective integration** with tools like Greenhouse and Zoom, enhancing the recruiting process. (8 reviews) - Users commend BrightHire's **excellent customer support** , appreciating the responsive and helpful assistance from the team. (7 reviews) - Time Saving (7 reviews) - Automation Efficiency (6 reviews) - Efficiency Improvement (6 reviews) - Hiring Process (6 reviews) **What users dislike:** - Users face **interview issues** with BrightHire, reporting clunky performance, syncing problems, and weak search functionalities. (4 reviews) - Users find the **poor UI** of BrightHire clunky and unintuitive, leading to frustration and inefficiencies in workflows. (3 reviews) - Users report **unreliable plugin performance** with BrightHire, affecting the overall functionality and experience during interviews. (2 reviews) - Users face significant **inaccuracy issues** with BrightHire, including poor syncing and difficulties in transcribing technical terms. (2 reviews) - Users experience a **learning curve** with BrightHire, especially for less technical team members and recording adjustments. (2 reviews) - Users find BrightHire to be **not intuitive** , experiencing frustration with its clunky interface and lack of clear guidance. (2 reviews) - Users find BrightHire **not user-friendly** , citing clunky interface, poor search functionality, and a lack of intuitive guidance. (2 reviews) - Users face **scoring system issues** with BrightHire, including lag and confusion during back-to-back interviews. (2 reviews) - Search Functionality Issues (2 reviews) - Slow Loading (2 reviews) ## BrightHire Reviews ### 1. A Game-Changer for Interview Quality and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Ari C. | People Ops Transformation, Enablement & Programs Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about BrightHire?** BrightHire has been very valuable for our team, particularly because of its AI intelligence. It helps us stay focused on the conversation instead of manual note-taking, which improves both interviewer focus and candidate experience. It also reduces manual work through automated notes and summaries, saving time and improving consistency in feedback. The ATS integrations make it easy to embed into our existing workflows, and its flexibility for customization allows us to tailor the platform to our specific needs and hiring processes. **What do you dislike about BrightHire?** I see clear opportunities for improvement in metrics and reporting, especially around how the Interviewer Quality Score is defined. More clarity on the criteria behind the overall score would make the insights more meaningful and actionable. Greater flexibility to tailor metrics and reporting to specific team needs would also be a strong improvement. **What problems is BrightHire solving and how is that benefiting you?** BrightHire is solving the problem of manual, time-consuming interview admin that can take focus away from the candidate conversation. By automating note-taking, summaries, and structured feedback, it reduces administrative burden, saves time for recruiters and interviewers, and allows teams to be more present during interviews. This has a positive impact on candidate experience, since conversations feel more natural and engaging when interviewers are focused on listening rather than capturing every detail manually. It also brings added benefits such as more consistent interview documentation, stronger collaboration with hiring teams, better integration with ATS workflows, and more structured insights to support faster and higher-quality hiring decisions. ### 2. Helps in comparing tools and choosing right, but too many reviews can be confusing. **Rating:** 4.5/5.0 stars **Reviewed by:** Tanya R. | Talent Acquisition Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2025 **What do you like best about BrightHire?** One thing I’ve started to appreciate more is how BrightHire creates a searchable archive of interviews. Over time, it becomes a really valuable knowledge base—you can go back and spot patterns across candidates or even reuse strong responses as benchmarks for future hiring. Another underrated aspect is the candidate experience. Because interviews are more structured and focused, conversations tend to feel more organized and relevant, which reflects well on the company and avoids the usual repetitive questioning candidates often face. I also like how it supports better alignment across teams. Everyone evaluates candidates using the same context and evidence, which reduces back-and-forth and helps teams reach decisions faster without miscommunication. Finally, the integrations with other hiring tools make it easier to plug BrightHire into existing workflows rather than forcing teams to adapt to something completely new. That lowers friction and makes adoption much smoother. **What do you dislike about BrightHire?** One gap is deeper analytics. While it captures and organizes interviews nicely, it could go further in turning that data into actionable insights—like identifying which interview questions actually predict strong hires or flagging patterns in hiring decisions over time. Another area is customization. Teams with very specific or complex hiring workflows might find the structure a bit rigid. More flexibility in tailoring interview templates, scorecards, and evaluation criteria would make it more adaptable across different roles and industries. There’s also room to improve onboarding and training. For new users, especially interviewers who aren’t very tech-savvy, the learning curve can feel a bit steep. More guided setup, in-product tips, or best-practice prompts could help teams get value faster. Finally, pricing transparency and scalability could be clearer. For smaller teams or startups, it’s not always obvious what they’ll get at each tier or how costs scale as hiring volume grows, which can make adoption feel like a bigger commitment than necessary. **What problems is BrightHire solving and how is that benefiting you?** BrightHire solves the problem of missing important details in interviews. It benefits me by giving clear insights and helping make better hiring decisions. ### 3. Empowers Interview Process with Easy Sharing **Rating:** 4.5/5.0 stars **Reviewed by:** Erika K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about BrightHire?** I use BrightHire to record and review all our interviews at Help Scout. It helps us capture transcripts for review, ensuring we ask all the necessary questions in interviews. I love that it gets our scorecards in faster because they are easier to generate and assists in training new interviewers. I often use the clip feature to share real candidate responses quickly with the team, which aids in providing more context and introducing our team to candidates. The tool is pretty easy to use and offers all the features we need to run a great process. **What do you dislike about BrightHire?** There's a lot of features we don't yet use, and a few I'm not sure we need. I'd rather have an MCP where I can do a lot of what they set up in BrightHire right through Claude or ChatGPT. That would certainly make the platform easier to use and to get our team to use more. **What problems is BrightHire solving and how is that benefiting you?** I use BrightHire to record and review interviews, capture transcripts, speed up scorecard submissions, train interviewers, and share interview clips for team context. ### 4. A Game-Changer for Equitable and Efficient Interviews **Rating:** 5.0/5.0 stars **Reviewed by:** Divya Bharathi D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about BrightHire?** I use BrightHire for interview recording and love how it has become an integral part of our Talent Acquisition ecosystem. It allows interviewers to focus on meaningful conversations with candidates while still capturing structured feedback. BrightHire reduces the burden of manual note-taking, keeps interviews structured and consistent through standardized attributes, scorecards, and AI-supported notes, and improves fairness by grounding hiring decisions in documented insights rather than memory or personal bias. It also makes sharing feedback easier and faster, improves candidate experience, and helps us run more efficient, equitable, and high-quality interviews, saving a lot of time for interviewers, recruiters, and TA Ops. I appreciate how easy the initial setup was, and the integration with our ATS and workflows was smooth. We also integrate it with Greenhouse, and it's our first interview recording tool, which we're loving. **What do you dislike about BrightHire?** Calling and messaging capability should be enabled globally, as it is currently limited to the US. Expanding this feature across regions, especially in India, where calling and texting is the preferred communication method, would be extremely helpful to improve the candidate experience. **What problems is BrightHire solving and how is that benefiting you?** I use BrightHire to reduce manual note-taking, allowing better focus on candidate conversations. It ensures consistency and fairness in hiring with structured attributes and scorecards, improves feedback sharing speed, and enhances the candidate experience, saving time and elevating interview quality. ### 5. Making Interviewing Easier Than Ever! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about BrightHire?** I also love that BrightHire integrates directly with Greenhouse and zoom. Being able to take notes and easily import them into the scorecard allows me to better focus on the conversation with candidates. **What do you dislike about BrightHire?** I would love for BrightHire to incorporate some AI grading type notes. It does amazing at recording and transcribing, and I'd like to see them go a step further in analyzing how the candidate performed in the interview! **What problems is BrightHire solving and how is that benefiting you?** BrightHire lets me focus on the content of the interview, digging in and engaging with the candidate instead of furociously typing every word they say in their answers. It's so easy to go back into the platform and watch the recordings which helps so much. In the busy days, there is no possible way to remember everything candidates say and when I'm interviewing a lot it can be hard to remember who said what as well. BrightHire solves this problem! ### 6. Efficient Interviews but Needs Reliability Improvements **Rating:** 2.5/5.0 stars **Reviewed by:** Bridget S. | Recruiting Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about BrightHire?** I like how good the notes and transcripts are. The screen tool specifically is very well developed and works well. BrightHire saves us time and increases interview volume and speed. **What do you dislike about BrightHire?** I am currently at a place where the BrightHire Chrome extension is unreliable and I am constantly overseeing the product, and the screen product is not providing the candidate experience that we are used to. Dual pronged - both of the core products we use aren't at the bar that we expect. I have had to solve the issues with the chrome extension on my own, essentially creating a workflow that bypasses it entirely. **What problems is BrightHire solving and how is that benefiting you?** I use BrightHire to record all interviews and leverage the AI screening tool. It saves us time and increases interview volume and speed. ### 7. BrightHire Makes Interviews Seamless with AI-Powered Recording and Summaries **Rating:** 4.5/5.0 stars **Reviewed by:** Aayush M. | Data Engineer - Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about BrightHire?** I like most about BrightHire is the way it makes interview seamless and also records features using their in built AI powered functionalities, the way it summarize the feedback of the candidate, we are able to share with the team easily **What do you dislike about BrightHire?** BrightHire need to work on their UI which is bit clunky and also see lot of performance issue or delay after completing a interview session also sometime there is audio syncing issue with the recorded person which can definitely improve **What problems is BrightHire solving and how is that benefiting you?** Mainly for us, it saves lot of time on initial interview round screening and workload. Using AI powered feature, it helps to evaluate any candidate faster, also helps on similar judgement across the organization so that each candidate evaluate in a same way ### 8. Seamless Screening with Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Emma G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about BrightHire?** I find that BrightHire allows us to interview some 'bubble' candidates that we might not have had time to otherwise, and it occasionally rules candidates out before they schedule a recruiter screen. The tool itself is very seamless and easy to use. Our candidates are also having a positive experience with it. BrightHire integrates with our ATS, Ashby, which is convenient. **What do you dislike about BrightHire?** I would love some additional functionality like a public booking link. The initial setup was quite seamless, I'd rate it a 3.5 out of 10 on the ease scale, where 1 is easy and 10 is difficult. **What problems is BrightHire solving and how is that benefiting you?** I use BrightHire for initial candidate screens, allowing us to interview 'bubble' candidates efficiently and sometimes rule them out before a recruiter screen. It shortens our recruitment process. ### 9. AI-Powered Interview Recording with Room for Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Sony T. | Recruitment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about BrightHire?** I really like the AI feature of BrightHire because it saves me a ton of time and allows me to focus on the conversation rather than being distracted by making notes during interviews. The star and flag features are also great as they allow me to mark strong moments or potential concerns about a candidate during interviews. **What do you dislike about BrightHire?** I recently learned about their Advanced Custom Templates for AI Notes which is very interesting. In terms of improvement areas, I cannot think of anything else, it's all good :) **What problems is BrightHire solving and how is that benefiting you?** I use BrightHire for updating scorecards quickly and making AI interview notes. The AI feature saves me time and keeps me focused on conversations. I also use the star and flag features to mark key interview moments. ### 10. Easy-to-Use with Helpful AI Notes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about BrightHire?** - I like that it integrates well with Greenhouse. - Prior to Brighthire, I had some interviewers who would hardly provide any notes. Brighthire gives us more detailed notes and the ability to go back and review the recording in the event that we need more clarity. - The interface is easy to use and pretty intuitive. - The AI generated notes are useful. **What do you dislike about BrightHire?** The reporting/analytics isn't always the most intuitive and helpful to use. Sometimes the recording didn't actually save and there's no way of knowing that until the interview has already concluded. And I didn't take notes because I assumed Brighthire was recording. **What problems is BrightHire solving and how is that benefiting you?** Brighthire is giving us quality interview notes faster and allowing interviewers to be more engaged during interviews. ### 11. BrightHR Review **Rating:** 5.0/5.0 stars **Reviewed by:** sadika a. | Training & Recruitment Specialist, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about BrightHire?** I really like how easy it is to use. Everything is simple and organised, so I don’t waste time searching for information. It helps me manage things quickly, and it makes my work much smoother. **What do you dislike about BrightHire?** Sometimes the system feels a bit slow, especially when switching between different sections. It’s not a big issue, but it would be nice if it worked a little faster. **What problems is BrightHire solving and how is that benefiting you?** BrightHR helps me keep all my work-related information in one place, so I don’t have to manage things manually. It saves me time, reduces mistakes, and makes it easier to stay organised. Because everything is clear and easy to track, my daily work feels much smoother and less stressful. ### 12. Seamless Setup, Intuitive Use, and Continuous Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Jason P. | Owner StratTech Consulting **Reviewed Date:** October 20, 2025 **What do you like best about BrightHire?** I've been using BrightHire for about two years as a conversation quality tool, primarily for phone screens, intake sessions with hiring managers, and offer extensions. I initially chose BrightHire after a comprehensive evaluation of eight or nine conversation quality tools and found it to be the best fit for our needs. Setting up BrightHire was incredibly easy, requiring little to no integration, just a simple Chrome extension, which allowed us to launch quickly and scale to over 500 recruiters. I am impressed with its ability to use AI and automation for evaluating calls en masse against a rubric, providing deep insights into recruiter-candidate conversations, and ensuring candidate quality. It's invaluable for capturing conversations, transforming them from tribal to organizational knowledge, preventing redundant conversations, and enhancing the candidate experience while maintaining full documentation. We often use its call recording feature for offer extensions and hiring manager intakes, and I'm currently testing their impressive AI interviewer with tech candidates. BrightHire integrates seamlessly with various software like Infor, GHR, Jobvite CRM, and Lever. The usability of BrightHire is exceptional, with an intuitive interface that is easy for recruiters to use, saving them significant time. I also appreciate their innovative team, who continuously improve the product by releasing new features, making BrightHire significantly better than when I first started using it. Overall, BrightHire enhances recruiter efficiency and candidate experience. **What do you dislike about BrightHire?** I think a deeper integration into texting within BrightHire would be beneficial. **What problems is BrightHire solving and how is that benefiting you?** I use BrightHire to ensure candidate quality, leveraging AI for call evaluation and capturing conversations for better organizational knowledge. It saves recruiters' time, enhances candidate experience, and prevents repetitive dialogs, allowing seamless transitions between recruiters. ### 13. Making recruiter screens and interviews more human **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2025 **What do you like best about BrightHire?** I use BH daily for my recruiter screens. BrightHire helps me with being more present in the calls and give more human touch to the conversation that just asking ques and taking notes. We use it with our ATS Greenhouse and the integration feels seemless. **What do you dislike about BrightHire?** I find the summary part quite basic, most of the time you have to choose the traits to be covered in the conversation but it don't have the essence of the conversation. **What problems is BrightHire solving and how is that benefiting you?** The main problem Bright hire is solving is by saving the time you spent by writing the notes than actually interacting with the candidates. It even help us in our debrief calls to gather notes about interviewers feedback and perspective more clearly. Its amazing ### 14. Great Concept, But Customer Support and Implementation Guidance Fell Short **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about BrightHire?** The idea behind Brighthire is great. It integrated with our ATS and would have been a time saver for interview transcripts. **What do you dislike about BrightHire?** Honestly, their customer service was lacking. We had questions about setup and implementation that we did not answer clearly, and it felt like we were left to just 'figure it out' on our own. **What problems is BrightHire solving and how is that benefiting you?** In theory, it should have saved us time in finishing up interview notes. ### 15. Convenient Recording Storage, But Lacks Additional Value **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2025 **What do you like best about BrightHire?** Honestly, the only part I found helpful was having recordings in one place. It’s convenient in theory, but that’s about where the benefits stopped for me. **What do you dislike about BrightHire?** The platform felt clunky and unintuitive. I constantly had issues with recordings not syncing properly, lag in the interface, and slow load times. It added friction to my workflow instead of saving me time. The search functionality also isn’t strong, and it never felt seamless to pull insights or revisit specific moments in conversations. Overall, it just didn’t feel like a tool that made interviewing better or easier. **What problems is BrightHire solving and how is that benefiting you?** I was hoping to use BrightHire to streamline interview note-taking, ensure consistency across hiring panels, and make it easier to revisit conversations. Instead, it often created more work because I couldn’t rely on the platform to perform consistently. I didn’t see meaningful improvements in efficiency or clarity. ### 16. BrightHire Made Our Hiring Process So Much Smoother! **Rating:** 5.0/5.0 stars **Reviewed by:** Kim W. | Senior Manager, Talent Attraction, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2025 **What do you like best about BrightHire?** BrightHire has been a game-changer for our interview process at Zapier. Before using it, our team relied on manual note-taking, which at times led to inconsistent documentation. The transition to BrightHire was seamless—onboarding was smooth, and their customer support and training made adoption easy. Some standout features include: ✅ AI-powered notes for capturing key details effortlessly ✅ Interview clips to easily share important moments ✅ Comprehensive interview insights to refine our hiring process What truly sets BrightHire apart is their commitment to innovation—they’re constantly rolling out new features that enhance the experience. Since implementing BrightHire, adoption across our hiring teams has been incredibly positive. Many team members requested access after seeing its benefits firsthand, and leadership has praised how it saves time, improves interview documentation, and streamlines decision-making. BrightHire has become an indispensable tool in our hiring process—we couldn’t imagine working without it! **What do you dislike about BrightHire?** There's currently nothing I dislike about Brighthire. **What problems is BrightHire solving and how is that benefiting you?** BrightHire is solving several key challenges in our interview process at Zapier, and the benefits have been significant: ✅ Eliminating Manual Note-Taking – AI-powered notes capture key details automatically, allowing interviewers to focus on candidates. ✅ Improving Interview Documentation & Collaboration – With interview recordings and clips, hiring teams can easily revisit key moments and share insights across teams. This ensures more consistent evaluations and reduces reliance on memory. ✅ Enhancing Hiring Decision-Making – By providing structured interview data and insights, BrightHire helps us make more informed, objective hiring decisions. It’s especially useful for cross-functional hiring teams who need to align on candidates. ✅ Saving Time & Streamlining Workflows – Leadership and recruiters no longer need to chase down scattered notes or rely on secondhand feedback. Everything is documented, searchable, and easily accessible, making the entire process more efficient. Since implementing BrightHire, we’ve seen a huge improvement in interview quality, documentation, and team alignment—it’s now an indispensable part of our hiring process! ### 17. LOVE BrightHire!! It is a Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Tara N. | Senior Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about BrightHire?** there are so many things I love about BrightHire. It allows me to focus on the conversation without scrambling to take notes and ensures I don't miss important technical details. It accurately captures industry jargon, even when candidates have accents or tend to ramble, and organizes key takeaways into clear bullet points. I also appreciate how it filters out filler words, keeping the information concise and relevant. Plus, with notes seamlessly integrated into my scorecard, my admin time is drastically reduced. BrightHire has not only made my screening process faster and more accurate but has also helped me become a more effective recruiter. **What do you dislike about BrightHire?** I wish there were an easier way to learn how to use BrightHire right from the start. While it was straightforward to call candidates and have notes populate the scorecard, figuring out how to automatically fill in the scorecard wasn't as intuitive. I had to discover on my own that I needed to create interview questions for it to work properly. It felt like I had to use the platform through trial and error rather than having a tutorial to guide me. **What problems is BrightHire solving and how is that benefiting you?** BrightHire is solving the problem of time and efficiency in the hiring process. It enables me to complete a thorough screen from call to submittal in just 30 minutes, allowing me to engage with more candidates. It also captures key details with greater accuracy than I could on my own, leading to more comprehensive and precise write--ups for hiring managers. By streamlining the screening process and improving data quality, BrightHire helps recruiters work more efficiently. ### 18. Best in class tool to improve talent evaluation **Rating:** 5.0/5.0 stars **Reviewed by:** Drew O. | Head of Talent Acquisition, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2025 **What do you like best about BrightHire?** Product capabilities. All the people involved are top-notch revolutionizing the way interviews are recorded transcribed and making ease of use to create scorecards and interview guides for a valuation properly of candidates. Truly can get data to help evaluate scale and improve quality of people interviewing, and therefore making better selections. Have a great integration with greenhouse the automatically create a scorecard for a high manager or recruiter with no effort based on the call **What do you dislike about BrightHire?** At this point, there's nothing I really dislike at all. I guess I would want it more cost-effective. **What problems is BrightHire solving and how is that benefiting you?** Number one record transcribe with accuracy and two specific questions in real time with ease Number two do the same thing for hiring managers so that they don't have to type in scorecards Number three recordings and analysis is provided for all people from all calls that can be searched and AI can be used to see the answerscertain questions easily Whether it was your interview or not Number four create best impact interviewing with this platform with rwal world Samples Number five aids in compliance with letting T.A. know if there are certain compliance things being disgusted in interviews Number six creating structured interview guides with consistent interview guides to guide, hiring managers, and teammates, therefore getting consistent accurate evaluation ### 19. Great AI Note-Taking and Flagging, but Slow Post-Interview Readiness **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about BrightHire?** Takes AI generated notes during interviews, great at summarizing Allows you to flag parts of interview and add notes quickly **What do you dislike about BrightHire?** Takes awhile after interview to analyze results, would be nice to have data more immediately Could use some work when transcribing technical jargon. **What problems is BrightHire solving and how is that benefiting you?** AI assisted interview note-taking ### 20. BrightHire is a tool that makes interviews smarter and easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit R. | Senior Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2025 **What do you like best about BrightHire?** What I like best about BrightHire is that it records and transcribes interviews, so nothing important gets missed. **What do you dislike about BrightHire?** What I don’t like about BrightHire is that it can be a bit complex to use at first. **What problems is BrightHire solving and how is that benefiting you?** BrightHire solves the problem of missing key details in interviews by providing recordings and transcripts, which benefits me by making it easier to review and share insights for better hiring decisions. ### 21. BrightHire is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Nia W. | Senior Associate, Professional Search, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about BrightHire?** My favorite thing about BrightHire is the ability to create screening guides that are easy to follow during calls. The transcription of the calls are spot on! I love that I can listen to my calls in their entirety, or jump to different parts. Also, the AI notes and summary functions are extremely convenient for candidate write-ups. **What do you dislike about BrightHire?** There is currently nothing I dislike about using Brighthire. **What problems is BrightHire solving and how is that benefiting you?** BrightHire allows me to screen candidates and seamlessly record calls so that I can be fully present during conversations and I can go back and take notes later. As a recruiter this is extremely helpful. ### 22. This platform is user friendly and most effective among the other hiring alternatives **Rating:** 5.0/5.0 stars **Reviewed by:** Maya R. | Human Resource Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about BrightHire?** I could get best results with less efforts and within short time period, their service is on time and customer support is also good. **What do you dislike about BrightHire?** would much appreciate if the candidates interviews are more synchronized **What problems is BrightHire solving and how is that benefiting you?** Lengthy traditional Interview process, becoming shorter and easier, more convenient. ### 23. Removes Admin while interviewing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about BrightHire?** Gives me the ability to engage in an interview/screening converation more without having to worry about writing detailed notes. **What do you dislike about BrightHire?** Like a not of AI note takers, some of the summaries aren't that accurate or feel very AI writen. Sometimes struggles to be constructive **What problems is BrightHire solving and how is that benefiting you?** Helps me remain engaged in an interview without having to worry about writing notes. Records interviews so I can refer back to. Accuracy of recording interviews ### 24. Maximizing Efficiency with BrightHire **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline A. | Senior Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about BrightHire?** BrightHire has been a huge help in my recruiting workflows! It’s an incredible time saver, enabling me to streamline the interview process and focus on engaging more personally with candidates. By capturing all the key information seamlessly, I can ensure nothing gets overlooked, which enhances my overall efficiency. The platform also fosters better calibration and alignment between the hiring manager and the interview team, making collaboration effortless. I highly recommend BrightHire for anyone looking to improve their recruiting efficiency! **What do you dislike about BrightHire?** I’m a big fan of BrightHire and don’t have many specific dislikes, I have noticed a couple of challenges. For our less technical team members, there was a learning curve to using the platform effectively. Additionally, some candidates are still getting used to being recorded, which means I can’t always use BrightHire for every interview. Overall, it’s a great tool, but these factors can occasionally limit its use. **What problems is BrightHire solving and how is that benefiting you?** - BrightHire enhances the candidate experience by providing a more personalized and engaging interaction, as recruiters can focus on the conversation rather than note-taking. - By recording and transcribing interviews, BrightHire helps streamline the feedback process, allowing teams to save time and make more informed hiring decisions. - The platform enables teams to capture and share insights from interviews, fostering collaboration and alignment between hiring managers and interviewers, which can often be lacking in traditional processes. **Official Response from Candy Collins:** > Thank you so much for your thoughtful and detailed feedback! We're thrilled that BrightHire has significantly streamlined your recruiting workflows and helped you engage more personally with candidates. It's rewarding to hear how the platform has not only saved you time but also enhanced collaboration and alignment across your hiring teams. We appreciate you highlighting the areas where we could improve. We're always striving to make BrightHire intuitive for every user, and we recognize the importance of easing any learning curve. We're also mindful of candidate comfort and are committed to providing the best experience possible for everyone involved. Your insights are invaluable, and we're so grateful for your recommendation. Thanks for choosing BrightHire to boost your recruiting efficiency and for sharing your experience with us! ### 25. I wouldn’t have been able to screen candidates effectively without BrightHire! **Rating:** 4.0/5.0 stars **Reviewed by:** Chaitali M. | Sr. Technical Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about BrightHire?** The AI notes with timestamps and the ability to relisten to your conversation is very helpful. **What do you dislike about BrightHire?** Brighthire only send you the recording after the meeting is completed, would love it if it could show the transcription real time as you are talking to candidates. **What problems is BrightHire solving and how is that benefiting you?** Manual note-taking distracts interviewers and results in delayed, incomplete feedback. BrightHire automates note-taking with AI-powered transcription and highlights, allowing interviewers to focus on candidates while improving feedback quality ### 26. Absolute gamechanger! I **Rating:** 5.0/5.0 stars **Reviewed by:** Craig S. | Global Talent Partner, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about BrightHire?** The insights, accuracy, and the way it can transform feedback effectively! **What do you dislike about BrightHire?** Nothing at all, I think it covers everything you could wish for! **What problems is BrightHire solving and how is that benefiting you?** Feedback compliance, the call picks up the screening call, and also integrates well with our internal systems. This is something we have been trying to solve internally and its really improved credibility with stakeholders. ### 27. Live Changing for all Recruiters **Rating:** 5.0/5.0 stars **Reviewed by:** Ariane D. | Directrice Culture et Talent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about BrightHire?** Such a time saver allows to focus on our candidates. The candidate insight report is so interesting to see it all automated. **What do you dislike about BrightHire?** My only feedback is the french is not always adequate when it's capture but it's not that bad. **What problems is BrightHire solving and how is that benefiting you?** Productivity being more efficient and transparent with all our recruitment stakeholders. ### 28. Great team and great product **Rating:** 5.0/5.0 stars **Reviewed by:** Shensi D. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about BrightHire?** Brighthire has been a gamechanger for our recruiting process. The notes have been incredibly helpful for remembering what happened in an interview, and it has our recruiting team a lot with improving our processes and training our interviewers. Brighthire's team is also incredibly enthusiastic and helpful. We have really loved working with their team, and I can't say enough positive things about them. **What do you dislike about BrightHire?** Honestly nothing right now. We have truly had a great experience so far. **What problems is BrightHire solving and how is that benefiting you?** We are not always able to know what is going on in interviews, and it helps a lot with documentation and training **Official Response from Candy Collins:** > Thank you so much for your kind words! We're thrilled to hear that BrightHire has been a game changer for your recruiting process and has made a meaningful impact on your team's ability to document, train, and improve interview practices. It's especially rewarding to know that our notes feature has helped you better recall interview details and refine your processes. We’re equally delighted to hear your feedback about our team! Enthusiasm and support are at the heart of what we do, and knowing that you've had a great experience working with us means the world. Thank you for choosing BrightHire, and we’re excited to keep supporting your success! ### 29. Must have technology in your tech stack! **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel C. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about BrightHire?** Brighthire removes the black box of interviewing and allows our teams to make better hiring decisions more quickly! They are continuing to up level their offerings and we love the data! Their team is quick to answer questions and the software is easy to use overall. **What do you dislike about BrightHire?** BrightHire has been wonderful for us and I can't recommend it enough **What problems is BrightHire solving and how is that benefiting you?** Allowing us to make hiring decisions more quickly, hiring the right candidates! Helping us to train our team more effectively and providing data to drive real time insights. **Official Response from Candy Collins:** > Thank you so much for sharing your experience, Rachel! We’re thrilled to hear that BrightHire is helping your team make faster, better hiring decisions — breaking open that "black box" of interviewing is exactly what we aim to do. It’s also amazing to hear how the data and insights are driving real-time impact for your team and supporting training efforts. Your kind words about our team and ease of use truly mean a lot to us — it’s the heart of what we strive for! ### 30. Game changer for our recruiting agency **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea R. | Principal (Executive Search, Payments Tech & Tech Startup - Client Manager & Exec Recruiter), Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2024 **What do you like best about BrightHire?** Gone are the days of trying to remember what happened on a call or missing information because you're feverishly writing notes. **What do you dislike about BrightHire?** It would be great if they had a general notetaker for internal calls, instead of thinking every call is an interview, intake, or debrief. I would also love integration with more ATS systems. **What problems is BrightHire solving and how is that benefiting you?** Taking notes, going back and listening to something you missed - both are now a breeze. **Official Response from Candy Collins:** > Thank you so much for your review! We're thrilled to hear BrightHire has transformed the way your recruiting agency operates, saving you time and letting you focus on what matters most: connecting with candidates. We appreciate your feedback about expanding note-taking capabilities for internal calls and enhancing integrations with additional ATS systems. We've been making big strides with the level of our ATS integrations in 2024 — especially with Greenhouse! Our team is continually working to evolve the platform, and input like yours is invaluable in shaping future improvements. We're here to make your workflow even smoother, and we're excited to keep supporting your success! ### 31. Brighthire with HCA **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian C. | Associate Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about BrightHire?** I love the intergration of AI technology. **What do you dislike about BrightHire?** I don't have any dislikes. It keeps getting better. **What problems is BrightHire solving and how is that benefiting you?** It benefits me by recording the script of my interview and summarizing key points **Official Response from Candy Collins:** > Thank you for your kind words, Adrian! We’re thrilled BrightHire’s AI and interview summaries are making your process smoother. Your feedback motivates us to keep improving, and we’re so glad to be a part of your success. If you ever have feedback, we’re all ears! ### 32. Strong organization on the platform **Rating:** 5.0/5.0 stars **Reviewed by:** Challen S. | Senior Manager, Talent Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2021 **What do you like best about BrightHire?** I love the organization of the call guides. It keeps me on track and allows me to build stronger relationships with candidates. **What do you dislike about BrightHire?** Everything is great and very user friendly. I also love how it continues to evolve. **What problems is BrightHire solving and how is that benefiting you?** I am solving to keep the organization of candidate calls strong. **Official Response from Candy Collins:** > Thank you for sharing your thoughtful review! We're thrilled to hear that BrightHire's AI copilot has positively impacted your interview process, helping you stay organized and build stronger relationships with candidates. Our team is committed to continuously improving and evolving the platform to meet your needs, and we're glad you've found it user-friendly. It's great to know that BrightHire is helping you keep your candidate calls organized. Your feedback is invaluable to us, and we're excited to keep supporting your success. ### 33. Complete clarity over our interview process **Rating:** 5.0/5.0 stars **Reviewed by:** Gil F. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about BrightHire?** Brighthire has given us the incredible ability to consistently interview candidates, see where we go wrongm, and constantly improve. We use it for training, learning, candidate feedback reviews, and more. It's simple to use, easy to launch, and their support is top notch. We couldn't live without it. **What do you dislike about BrightHire?** Nothing as of now! It's been amazing to see our whole org adopt it. **What problems is BrightHire solving and how is that benefiting you?** Brighthire helps us train and hire consistently, and make fair hiring decisions. **Official Response from Candy Collins:** > Thank you so much for sharing your experience! We’re delighted to hear how BrightHire has brought clarity and consistency to your interview process. It’s incredibly rewarding to know that the platform has become essential for your team, empowering you to improve continuously, train effectively, and make fair hiring decisions. We're also thrilled to hear that launching and using BrightHire has been seamless and that our support team has met your expectations. Hearing that your entire organization has embraced BrightHire is the ultimate compliment. Thank you for your kind words and for trusting us to support your hiring efforts! ### 34. Game changer for Recruitment! **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about BrightHire?** - Ease of use - The time you save by using a feedback transcribing tool is massive - Being able to dedicate your full attention to a candidate without taking down notes helps provide a better candidate experience - By reviewing interviews after they happen, you can revisit your conversation and provide specific feedback on details you might have missed along the way - AI summaries for the whole call are extremely helpful! **What do you dislike about BrightHire?** - The only thing they had as an initial blocker was that back to back interviews weren't split up into multiple videos but, after getting our feedback on it, their team took quick initiative and solved the issue in a matter of weeks! So no dislikes, really **What problems is BrightHire solving and how is that benefiting you?** - Streamlining the selection process - Interviewers can now leave quicker and robust feedback as a result of the AI notetaking - Training more junior teammates asynchronously by sharing snippets of previous interviews ### 35. The biggest lever to making interviews better and easier **Rating:** 5.0/5.0 stars **Reviewed by:** Jan F. | Head of People, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BrightHire?** I've been a recruiting leader at multiple startups. BrightHire is *the* tool that pulls interviewing into the 21st century. Our interviewing has become radically better AND easier: 1. It turns interviews from a black box (employee gets sent in, may or may not do a great job, hard to tell absent awful Glassdoor reviews) into something that can be managed: revisited, shared, analyzed, used for training and improvement - whether by the interviewer themselves, or the recruiting team. 2. Because it records and transcribes the interviews, we can focus more on the conversation, can get multiple perspectives on an answer, can replay, search, compare, and do more interviews on any given day. Our candidates, interviewers, and leaders all are grateful for this unlock. We use it all the time. Implementation was very easy. Support responsive. **What do you dislike about BrightHire?** No downsides to having this companion by our side. The "interview companion" and replay experience work seamlessly with our video conference system and applicant tracking system. The administrator interface and UX can take a little bit of time to figure out, but is improving and most users don't need it. **What problems is BrightHire solving and how is that benefiting you?** Making interviewing better and easier. Radically improving our interviewing and recruiting work. ### 36. Great For Hiring! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristine K. | Director, People Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about BrightHire?** BrightHire has proven to be an invaluable asset for both our talent team and hiring teams alike. Its seamless integration with our hiring tech stack has facilitated a smooth onboarding process. BrightHire enables us to be fully engaged and focus on the candidate rather than on taking notes, thereby enhancing the overall candidate experience. Additionally, the ability to share interview clips with the hiring team has streamlined our hiring process significantly. Moreover, it has greatly helped in providing feedback promptly and expediting the completion of our scorecards. **What do you dislike about BrightHire?** At this time, there's nothing that I dislike about BrightHire. Its demonstrated value speaks volumes, and the team behind it consistently values user feedback, ensuring its continual enhancement **What problems is BrightHire solving and how is that benefiting you?** BrightHire has helped increase the efficiency of our processes and integrates with our ATS, Greenhouse which has helped tremendously with inputting feedback. This tool has been extremely beneficial to not only our talent team but hiring teams as well. ### 37. It is invaluable tool for interviewers looking to make informed decisions on candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Syed Shakeel I. | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about BrightHire?** The AI notes and summarization via Notetaker. The transcipt is 90% accurate and is a real value add to get the flow and sentiment of the interview once it is completed. I never felt so confident in conducting interviews and focusing on the pure play content before this - as I was always looking to make notes or note down reactions. With Brighthire, it feels like there is a superhuman assistant guiding me to make the right decision on the candidate. It is extremely easy to use and non-invasive in terms of a ton of CTAs - I love this spontaneity. **What do you dislike about BrightHire?** I have not really found one. Is there a sentiment analysis summary somewhere I can access? Like understanding the motivation level of the candidate from the tonality and the words used to answer? This is more of a query than a complaint - but that is what I feel would fill the tiny remaining gap. The other aspect (nitpicking here) is the accuracy of the transcript especially if a third person wants to go through the raw notes. I believe this will improve - but as of now it misses some common business terms completely. **What problems is BrightHire solving and how is that benefiting you?** As summarized earlier, it is helping me capture notes to a high level of accuracy without breaking the flow of conversation. The compare feature is also a great enabler - although I would want to see more direct recommendations based on the comparisons shown. ### 38. Hiring Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie M. | People Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about BrightHire?** Brighthire's recording functionality has completely upleveled our hiring process. We use it all the time for every single interview we do at Kinetic. Being a fully distributed team, this allows a few efficiencies. First, it allows us to share clips with hiring managers during interviews we are less confident about and want to discuss. Second, for training purposes, it allows me to watch our team's interviews and provide specific, actionable feedback that will help them grow as interviewers. Third, as a hiring manager, I can easily verify what the interview team sees as a red flags or positives and go back and watch the answers from candidates to confirm or disagree. **What do you dislike about BrightHire?** Overall, I am a big fan of Bright Hire so I don't have a lot of specifics that I dislike. The only thing I can share is that for our less technical folks, there was a learning curve for them to start to feel natural while using BrightHire. **What problems is BrightHire solving and how is that benefiting you?** BrightHire is allowing us to interview more efficiently and allign more quickly amongst the hiring team. It also is giving us the ability to coach our employees on their interview skills. ### 39. A recruiters dream — more efficiency AND human connection? yes please! **Rating:** 5.0/5.0 stars **Reviewed by:** Mason C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about BrightHire?** Brighthire makes the tedius parts of my role effortless, I use it daily! The integration with Zoom and Greenhouse Software folds seamlessly into my workflows. The time spent filling out scorecards is minimized while still capturing all the details. I add my human commentary on the content and can provide more meaningful considerations for hiring managers. I get to be more present with each candidate I speak with — connecting on a human level is why I love my job. I've noticed that scorecards are more complete by my hiring teams, with more concrete examples — and I love that I can replay as needed! Thank you, BrightHire! I haven't had challenges using the tool, but we've recieved white glove experience from a customer support perspective! **What do you dislike about BrightHire?** Candidates are still getting used to being recorded so unfortunately, I don't get to use it every single time I interview a new candidate. **What problems is BrightHire solving and how is that benefiting you?** Brighthire saves me time across many workflows— this efficiency means I can do more, and make more impact to the business. It also further reduces bias in interview processes and scorecards — which means we can know we truly hire the best people for our team. ### 40. Partner in Crime for any Recruiting Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about BrightHire?** Once you set it up, it automatically runs in the background **What do you dislike about BrightHire?** That I have to listen to myself talk when I watch it back haha - so nothing :) **What problems is BrightHire solving and how is that benefiting you?** BrightHire is trying to take the leg work out of interviewing. I find myself focusing more on the conversation vs taking notes because I know I can always look back to see what I need. **Official Response from Candy Collins:** > Thank you for such a fun and insightful review! We’re delighted to be your "Partner in Crime" for all things recruiting. It’s fantastic to hear how BrightHire's AI copilot has freed you up to focus more on engaging, meaningful conversations with candidates rather than scrambling to take notes. And we totally get the challenge of hearing your own voice on playback—you're not alone! 😊 We're glad to know that BrightHire is making interviewing smoother and more efficient for you. Thanks for choosing us to support your recruiting efforts! ### 41. HR Tech that actually delivers **Rating:** 5.0/5.0 stars **Reviewed by:** David W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about BrightHire?** The BrightHire team excels throughout the customer journey, from initial engagement through to ongoing support, setting a high standard in an HR Tech market often characterized by overpromising and underdelivering. Unlike many, BrightHire stands out for its integrity, cooperation, and genuine partnership. Their product delivers as promised, transforming the traditionally opaque process of interviews into a scalable, transparent system. Furthermore, the ease of implementation is remarkable, with a near "plug and play" experience marking it as the smoothest tech integration I've encountered. **What do you dislike about BrightHire?** The Insights Tab doesn't allow you to lock it down by user. I would prefer Recruiters only see their data, and not the entire team's data. I believe this is on their roadblock, and a minor qualm. **What problems is BrightHire solving and how is that benefiting you?** Providing data-driven insights and transparency into the once opaque area of interviewing. ### 42. BrightHire Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BrightHire?** BrightHire allows for me to focus on my conversation, rather than having to focus on taing down notes. This allows for me to be more engaged and ask more dynamic questions. **What do you dislike about BrightHire?** Getting access to your notes is not immediate **What problems is BrightHire solving and how is that benefiting you?** It allows me to be more engaged in conversations and it take all of my notes for me. **Official Response from Candy Collins:** > Thank you for your thoughtful review! We're thrilled to hear that BrightHire is helping you stay fully engaged in your conversations and empowering you to ask more dynamic questions. Our goal is to make interviews as impactful and productive as possible, and it’s great to see how this is benefiting your process. ### 43. They actually responded to my feature request **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about BrightHire?** Brighthire used to only have up to 2x playback speed on interview recordings, which made it difficult to quickly go back through interviews. I sent a feature request asking for up to 3x speed, and within a week or two they *emailed me back and said they had shipped it*. I've never seen such a responsive team that actualy cares about what customers want. The AI recapping of interview content is also really cool. **What do you dislike about BrightHire?** I wish Brighthire would buy Greenhouse so that workflows were better integrated between the two products. **What problems is BrightHire solving and how is that benefiting you?** It allows me to interview without taking notes, so I can really focus on the conversation. It also makes it extremely easy to go back and refresh myself on the contents of a conversation. ### 44. Great tool and interviewing pal! **Rating:** 4.5/5.0 stars **Reviewed by:** Alex F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about BrightHire?** - It's simplicity - shows up consistently and is easy to use - It allows me and my hiring team to be fully present in the interviews (vs scrambling to take notes), which has allowed us to have more in-depth discussions with candidates - Has allowed us to identify some gaps on our hiring team that we can provide feedback and ongoing training on - Good integration with Lever, Zoom and Google Meet that was simple to set up - Feedback from Hiring Managers has been super positive so far in using the tool - Team is great to work with - Jennifer in particular is always quick to respond and follows up on any challenges we've had **What do you dislike about BrightHire?** - If you aren't on top of your Hiring Managers about their Zoom Settings from the get go you can miss some interviews as if they don't have unique meeting rooms turned on and one candidate opts out of BrightHire, then it will opt out of every interview until those settings are fixed. Small issue that was resolved quickly but wished I had known from the get go to project manage them more closely. - The AI-notes are good but don't perfectly correlate when you click the import notes button - I know this is something the team is working on but for now, we've just been clicking copy/paste on the summary into 1 box and that's been a good workaround for now. Still gives you all of the right notes, just not in the correct boxes. **What problems is BrightHire solving and how is that benefiting you?** - Being more present in interviews to do a deeper analysis of candidates - Levelling up interviewers (particularly managers who are newer to interviewing) faster - Creating scalable interview training programs that consistently building the interviewing muscle ### 45. BrightHire is a game changer. **Rating:** 5.0/5.0 stars **Reviewed by:** Devon C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about BrightHire?** BrightHire has been a game-changer for our recruiting efforts, streamlining our hiring process and significantly improving our efficiency and the quality of our hires. Their comprehensive platform supports us at every stage of the recruitment process, from initial interviews to final debriefs, instilling confidence in our hiring decisions. Their exceptional customer support, with a dedicated team and direct access to their Director of Product, allows for real-time feedback and swift implementation of improvements. The depth of their integration with Greenhouse is notable, offering features like AI-generated notes, seamless importation to scorecards, and GDPR compliance, among others. Additionally, BrightHire plays a crucial role in our onboarding and training of new recruiters and interviewers, providing valuable data and insights to refine our interview techniques and address any mishires effectively. Overall, BrightHire's robust features, responsive support, and commitment to our success make them an indispensable partner in our recruiting and hiring efforts. **What do you dislike about BrightHire?** We have no complaints about BrightHire; any feedback or suggestions for improvement we provided were promptly implemented. Our partnership with BrightHire has been successful for several years, with multiple renewals. Our hiring managers and recruiters value the significant time savings it provides. BrightHire is an outstanding partner, continuously innovating and highly responsive. I would definitely recommend BrightHire for a long-term solution. **What problems is BrightHire solving and how is that benefiting you?** Our confidence in our hiring decisions has significantly increased, and the time spent on interviewing has been greatly reduced, thanks to BrightHire. Over the past two years, we have made nearly 200 hires using their platform. BrightHire has saved our hiring teams a substantial amount of time and money by enhancing our hiring speed, improving the quality of our hires, and boosting our overall recruiting efficiency. ### 46. An innovative recruiting tool that started out great and keeps getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about BrightHire?** I have completed over a thousand interviews with BrightHire. BrightHire’s “intelligence” is incredible. This recruiting tool provides a detailed transcript of the conversation, eliminating dependence on written notes, though there is a place for them on the platform. The transcript also will correctly spell complicated brand and product names, and company names, and define obscure acronyms, and pick up parts of the conversation that are sometimes inaudible or difficult to hear. In addition, the interviewer’s notes are visible and may be shared with or made available to the team. The feature I rely on the most is their Artificial Intelligence. A summary of the conversation is available shortly after the completion of the interview. Very succinct AI bullet points facilitate composing a comprehensive presentation of the candidate. The interview can be shared with HMs or Team Members in phone recorded or video recorded clips or in its entirety. BrightHire helps me do a better job recruiting. **What do you dislike about BrightHire?** Cutting and pasting from the transcript and notes is clunky. The AI notes in the email afterwards helps a lot, but to copy the written text to a document takes a few steps that might be simplifed. **What problems is BrightHire solving and how is that benefiting you?** We deal with a lot of technical language that is sometimes hard to write down when inteviewing a candidate. The recording allows for great accuracy when describing a candidate to a Hiring Manager or team member. The better the summary of a candidate, the easier it is for a the team to decide if it is worth their time to pursue. ### 47. Director, Talent Acquisition **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia P. | Director, Talent Acquisition, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about BrightHire?** Makes the notetaking process seamless and allows Recruiters to focus fully on the candidate experience. As a leader, I enjoy the Insights dashboard which allows us to find new opportunities to streamline our hiring process. Along with that, the support team has been extremely responsive. **What do you dislike about BrightHire?** Rolling out the tool for the entire company is a quite costly commitment **What problems is BrightHire solving and how is that benefiting you?** Automates note-taking and allows recruiters to focus fully on their interviews and candidate experience. Great resource of data points and insights. ### 48. Great tool for interviewers with a high load, helps remove biases, audit and train new interviewers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about BrightHire?** It records the videos and lets you annotate them with timestamps. The recording happens automatically, and candidates can opt-out before joining. It makes it really convenient to re-watch an interview before making a decision. It's also useful to audit the quality of other interviewers and train new interviewers. Having the interview recorded (and peer reviewed) also helps reducing biases. **What do you dislike about BrightHire?** Candidates have to feel comfortable being recorded. That being said, I've only seen 1 candidate opt-out, out of 100+ interviews conducted. It's a biased measure of course, since some candidate might feel penalized if they opt out. **What problems is BrightHire solving and how is that benefiting you?** Pretty much what I wrote previously. It lets me rewatch interviews to make better decisions, audit other interviewers' and train new interviewers. ### 49. Brighthire has been instrumental in our interview process **Rating:** 5.0/5.0 stars **Reviewed by:** Alex B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about BrightHire?** We love being able to use the AI notes feature that Brighthire offers and directly integrates with our ATS, Greenhouse. It has really improved the detail and submission of scorecards for our teams. Brighthire also has an amazing customer service team and anytime we have product feedback or questions, they are there to help! **What do you dislike about BrightHire?** We have loved using Brighthire, but the only feedback I would give is it's hard to get folks to download a zoom add on - would love to be able to automate this if possible eventually! Otherwise, no dislikes! **What problems is BrightHire solving and how is that benefiting you?** Recording interviews for training purposes, increase scorecards being submitted, analytics that come from the calls ### 50. Extremely useful tool to assist with intervieiwing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BrightHire?** AI Notes make it easy to summarize, transcript and video recording are helpful for reviewing past interviews, integrates with different video conferencing tools, customer support responds quickly and is very helpful. **What do you dislike about BrightHire?** Rarely occurs, but sometimes a bug will happen where notes won't be recorded. This is rare enough that it hasn't affected our usage and customer support is always very helpful in looking into it. Could happen with any technology. **What problems is BrightHire solving and how is that benefiting you?** Saving Talent Advisors time when interviewing, summarizes key aspects of interviews which saves time when submitting candidates. Reduces bias in the process because Hiring Managers can view the interview directly and watch clips to see answers. ## BrightHire Discussions - [What is BrightHire used for?](https://www.g2.com/discussions/what-is-brighthire-used-for) - [View BrightHire pricing details and edition comparison](https://www.g2.com/products/brighthire/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A13%3A18+-0500&secure%5Bsession_id%5D=febd0cfa-9456-4ef6-a3a0-186ae0cfd04e&secure%5Btoken%5D=f4ccdd508f2e15d447fd5ae1da2d2a2134d964aeb1498645bb75441baf4d5be6&format=llm_user) ## BrightHire Integrations - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Breezy](https://www.g2.com/products/breezy/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [candidate.fyi](https://www.g2.com/products/candidate-fyi/reviews) - [Fountain](https://www.g2.com/products/fountain-partnership-fountain/reviews) - [Gem](https://www.g2.com/products/gem/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [Jobvite](https://www.g2.com/products/jobvite/reviews) - [Lever](https://www.g2.com/products/lever/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [Workable](https://www.g2.com/products/workable/reviews) - [Workday Platform](https://www.g2.com/products/workday-platform/reviews) ## BrightHire Features **Platform Basics** - Interoperability - Performance - Self-service - Automation **Platform Basics** - Reporting - Interoperability - Performance - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Basic Features - AI Interview Agent** - Communication - Format - Translation **Platform Data** - Platform Search - Dashboard - Alerts and Notifications - Analytics **Platform Content** - Technology - File Sharing - Customization **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **AI Bias Audit - AI Interview Agent** - Bias Scoring - PII Info - AI Disclosure **Platform Functionality** - Dashboard - Talent Management - Diversity - Add-on - Talent Acquisition - Proctoring - Assessments **Platform Additional Functionality** - Mobility - Messaging - Task Management - Dashboards **Job Content Creation** - AI-Generated Job Descriptions **Transcription - AI Interview Agent** - Scoring Log - Audit Log **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **AI Capability - AI Interview Agent** - AI Hybrid - AI Avatar - AI-Led **Agentic AI - Talent Intelligence** - Multi-step Planning - Adaptive Learning - Natural Language Interaction - Decision Making **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment ## Top BrightHire Alternatives - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (682 reviews) - [Phenom Applied AI](https://www.g2.com/products/phenom-applied-ai/reviews) - 4.3/5.0 (425 reviews) - [Workable](https://www.g2.com/products/workable/reviews) - 4.4/5.0 (684 reviews)