BrightHire Reviews & Product Details

I also love that BrightHire integrates directly with Greenhouse and zoom. Being able to take notes and easily import them into the scorecard allows me to better focus on the conversation with candidates. Review collected by and hosted on G2.com.

I would love for BrightHire to incorporate some AI grading type notes. It does amazing at recording and transcribing, and I'd like to see them go a step further in analyzing how the candidate performed in the interview! Review collected by and hosted on G2.com.

With BrightHire, we have streamlined our hiring process and it is now fast, fair, and more efficient thanks the AI capabilities of the tool.

The tool easily integrates with ATS tools and zoom thereby streamlining hiring process, workflows and provides great insights throughout the hiring process.

With this tool, we enjoy lots of efficiency in the hiring process thanks to ease of automation - it automates writing job description, creating interview plans, and also creating notes.

We get quality hires with BrightHire as it focuses more on competencies by considering the candidate data including records, it helps the hiring managers to make evidence based hiring.

With the tool, we ensure equity and fairness when hiring as the tool ensures total visibility of the hiring process thanks the intelligent features.

We get data driven insights and make accurate and best decisions. Review collected by and hosted on G2.com.

Using BrightHire has been smooth. All the features are in place and no malfunctioning noted. Review collected by and hosted on G2.com.

I really like the AI feature of BrightHire because it saves me a ton of time and allows me to focus on the conversation rather than being distracted by making notes during interviews. The star and flag features are also great as they allow me to mark strong moments or potential concerns about a candidate during interviews. Review collected by and hosted on G2.com.

I recently learned about their Advanced Custom Templates for AI Notes which is very interesting. In terms of improvement areas, I cannot think of anything else, it's all good :) Review collected by and hosted on G2.com.

I really like how easy it is to use. Everything is simple and organised, so I don’t waste time searching for information. It helps me manage things quickly, and it makes my work much smoother. Review collected by and hosted on G2.com.

Sometimes the system feels a bit slow, especially when switching between different sections. It’s not a big issue, but it would be nice if it worked a little faster. Review collected by and hosted on G2.com.

I've been using BrightHire for about two years as a conversation quality tool, primarily for phone screens, intake sessions with hiring managers, and offer extensions. I initially chose BrightHire after a comprehensive evaluation of eight or nine conversation quality tools and found it to be the best fit for our needs. Setting up BrightHire was incredibly easy, requiring little to no integration, just a simple Chrome extension, which allowed us to launch quickly and scale to over 500 recruiters. I am impressed with its ability to use AI and automation for evaluating calls en masse against a rubric, providing deep insights into recruiter-candidate conversations, and ensuring candidate quality. It's invaluable for capturing conversations, transforming them from tribal to organizational knowledge, preventing redundant conversations, and enhancing the candidate experience while maintaining full documentation. We often use its call recording feature for offer extensions and hiring manager intakes, and I'm currently testing their impressive AI interviewer with tech candidates. BrightHire integrates seamlessly with various software like Infor, GHR, Jobvite CRM, and Lever. The usability of BrightHire is exceptional, with an intuitive interface that is easy for recruiters to use, saving them significant time. I also appreciate their innovative team, who continuously improve the product by releasing new features, making BrightHire significantly better than when I first started using it. Overall, BrightHire enhances recruiter efficiency and candidate experience. Review collected by and hosted on G2.com.

I think a deeper integration into texting within BrightHire would be beneficial. Review collected by and hosted on G2.com.

I use BH daily for my recruiter screens. BrightHire helps me with being more present in the calls and give more human touch to the conversation that just asking ques and taking notes. We use it with our ATS Greenhouse and the integration feels seemless. Review collected by and hosted on G2.com.

I find the summary part quite basic, most of the time you have to choose the traits to be covered in the conversation but it don't have the essence of the conversation. Review collected by and hosted on G2.com.

Honestly, the only part I found helpful was having recordings in one place. It’s convenient in theory, but that’s about where the benefits stopped for me. Review collected by and hosted on G2.com.

The platform felt clunky and unintuitive. I constantly had issues with recordings not syncing properly, lag in the interface, and slow load times. It added friction to my workflow instead of saving me time.

The search functionality also isn’t strong, and it never felt seamless to pull insights or revisit specific moments in conversations. Overall, it just didn’t feel like a tool that made interviewing better or easier. Review collected by and hosted on G2.com.

BrightHire has been a game-changer for our interview process at Zapier. Before using it, our team relied on manual note-taking, which at times led to inconsistent documentation.

The transition to BrightHire was seamless—onboarding was smooth, and their customer support and training made adoption easy.

Some standout features include:

✅ AI-powered notes for capturing key details effortlessly

✅ Interview clips to easily share important moments

✅ Comprehensive interview insights to refine our hiring process

What truly sets BrightHire apart is their commitment to innovation—they’re constantly rolling out new features that enhance the experience.

Since implementing BrightHire, adoption across our hiring teams has been incredibly positive. Many team members requested access after seeing its benefits firsthand, and leadership has praised how it saves time, improves interview documentation, and streamlines decision-making.

BrightHire has become an indispensable tool in our hiring process—we couldn’t imagine working without it! Review collected by and hosted on G2.com.

There's currently nothing I dislike about Brighthire. Review collected by and hosted on G2.com.

there are so many things I love about BrightHire. It allows me to focus on the conversation without scrambling to take notes and ensures I don't miss important technical details. It accurately captures industry jargon, even when candidates have accents or tend to ramble, and organizes key takeaways into clear bullet points. I also appreciate how it filters out filler words, keeping the information concise and relevant. Plus, with notes seamlessly integrated into my scorecard, my admin time is drastically reduced. BrightHire has not only made my screening process faster and more accurate but has also helped me become a more effective recruiter. Review collected by and hosted on G2.com.

I wish there were an easier way to learn how to use BrightHire right from the start. While it was straightforward to call candidates and have notes populate the scorecard, figuring out how to automatically fill in the scorecard wasn't as intuitive. I had to discover on my own that I needed to create interview questions for it to work properly. It felt like I had to use the platform through trial and error rather than having a tutorial to guide me. Review collected by and hosted on G2.com.

Product capabilities. All the people involved are top-notch revolutionizing the way interviews are recorded transcribed and making ease of use to create scorecards and interview guides for a valuation properly of candidates. Truly can get data to help evaluate scale and improve quality of people interviewing, and therefore making better selections. Have a great integration with greenhouse the automatically create a scorecard for a high manager or recruiter with no effort based on the call Review collected by and hosted on G2.com.

At this point, there's nothing I really dislike at all. I guess I would want it more cost-effective. Review collected by and hosted on G2.com.