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Joynd

By Tavio

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Joynd Reviews (2)

Reviews

Joynd Reviews (2)

4.8
2 reviews

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Emily W.
EW
People Operations Sr Specialist
Mid-Market (51-1000 emp.)
"Successful Greenhouse to Dayforce Project"
What do you like best about Joynd?

Allison, our contact, was very knowledgeable about both Greenhouse and Dayforce which helped tremendously in building our integration. I also liked the portal with the documentation of our full integration. Review collected by and hosted on G2.com.

What do you dislike about Joynd?

It would have been helpful to have a section for test scenarios in the portal. We got confused a few times on what we were testing (Greenhouse vs Dayforce) and had to ask for clarification a few times. A template with a list of things to test along with an explanation would have been helpful.

Not a criticism of Joynd but we were building our Greenhouse <> Dayforce integration at the same time we were going live with Dayforce. That presented a number of resource challenges and isn't something I would recommend to other clients. We had to delay our Joynd project for about a month so that we could focus on our Dayforce implementation. We were then able to pick our Joynd project back up and finish it. Review collected by and hosted on G2.com.

DW
Senior Manager, Workforce Systems & Analytics
Enterprise (> 1000 emp.)
"Excellent Customer Support"
What do you like best about Joynd?

Joynd has an excellent customer support team that I would like to recognize. I had a complex integration problem between Workday and another company that Joynd was helping me connect with. It requred required multiple steps and interactions with one of Joynd's customer service reps, Ahmed. He was always kind, helpful, prompt, and knowledgeable in his responses. He explained the process and regularly responded to my many emails, requests for meetings, and follow-ups.

Ahmed is one of the best vendor representatives that I have ever worked with and is a testament of great customer service of Joynd. He demonstrated a high level of professionalism, competence, and empathy throughout the entire process. He not only solved my problem, but also made me feel valued and respected as a customer.

Because of Ahmed's service, I have a very positive impression of Joynd and its product. I am more likely to recommend the Joynd services to others and to continue using it for my business needs. Ahmed has earned my trust and loyalty as a customer. Review collected by and hosted on G2.com.

What do you dislike about Joynd?

I don't have anything I dislike about Joynd. Review collected by and hosted on G2.com.

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