Humanly Reviews & Product Details

We use Humanly as part of our high-volume caregiver hiring model, and it has been a meaningful improvement to our front-end candidate experience and screening process.

The Humanly team has been responsive and collaborative as we’ve worked through more complex use cases.

Overall, Humanly has been a strong partner in helping us modernize and scale our hiring process while keeping the candidate experience simple and accessible. Review collected by and hosted on G2.com.

Continued expansion of reporting capabilities would further enhance the experience and provide additional visibility into performance. Review collected by and hosted on G2.com.

I use Humanly for sourcing candidates for companies I support, and I really appreciate its features. It auto populates and ranks talent that's a good match for the roles I need to fill. The categorization feature that ranks replies and helps me track who I've reached out to and who has responded is something I like a lot. The seamlessness of the software makes it easy to plug in for sourcing. Humanly categorizes naturally, letting me know who is interested, not interested, and who to follow up with later. It's a great system. The initial setup of Humanly was quite easy, and building sequences was straightforward. I'm very happy with the product. Review collected by and hosted on G2.com.

Sometimes profiles that I've already reached out to come up in a search -- I think marking them without having to see history would be helpful when sorting through outbound candidates I'm planning to target for headhunting Review collected by and hosted on G2.com.

We have loved this product from day 1. It's easy to use, very effective, and has changed our business quite a bit. We tap into top talent in a new way that others do not in an intelligent manner. We cannot recommend it enough. It integrates with our email and linkedin seamlessly and always does top performance of producing results. Great price, A++++ customer service (human, who answers within <30 min always). Review collected by and hosted on G2.com.

No complaints at all—we’ve been happy from start to finish, and it’s been that way for over four years now. Review collected by and hosted on G2.com.

I like Humanly's UI, where the pages flow into each other nicely. The solutions it provides for flowing with existing processes ensure our HCM is the main source of truth, which is elegant. The navigation is easy, allowing me to seamlessly move from candidate review to email campaigns and switch between active and passive candidates, which really makes my life as a recruiter much easier. I also appreciate the Humanly team for being so attentive and walking through every step of the implementation process with us. Review collected by and hosted on G2.com.

For some roles that are more specific or niche, it can be tricky to find the right candidates. The keyword/filter approach works well enough, but, at times, it requires the recruiter to be experienced at creative/advanced boolean search techniques to get the candidates they're looking for. This is fine, but it could be improved through an NLP/GPT interface that makes the changes for the user. Review collected by and hosted on G2.com.

I use Humanly for AI-automated phone screens in our recruiting process, which provides AI-voiced phone screens for our candidates. The platform aggregates the recorded calls and scores each candidate according to customized topics and keywords, saving our managers a ton of time in the hiring process by removing the manual process of initial phone screens. I like the time-saving aspect the most. The team behind the platform is incredibly warm, helpful, responsive, and supportive, which has been consistent over the past two years. The initial setup of Humanly was very easy despite some integration roadblocks with Paycor, and their team was wonderful in leading the charge to get it done. Review collected by and hosted on G2.com.

Not a thing at the moment. Review collected by and hosted on G2.com.

1. It takes the repetitive work off your plate

Scheduling, initial screening questions, follow-ups—those are the things that quietly eat hours. Humanly automates that front-end workflow so you can spend more time on actual candidate conversations and decision-making.

2. The candidate experience feels more modern (and less clunky)

Instead of long application forms or slow email chains, candidates get conversational interactions that feel faster and more responsive. That tends to improve completion rates and overall engagement.

3. You get better signal earlier

Because it structures and standardizes early-stage screening, you can compare candidates more consistently without manually digging through resumes or notes.

4. It keeps your pipeline moving without constant babysitting

No more chasing candidates to book time or respond—Humanly nudges, follows up, and keeps things progressing automatically.

5. It integrates into your workflow instead of replacing it

The best part is you don’t have to rebuild your process from scratch. It typically layers into your ATS and calendar tools, which makes adoption much easier.

6. It scales you without adding headcount

You can handle a much higher volume of candidates without sacrificing quality—especially helpful if you’re hiring across multiple roles or dealing with spikes. Review collected by and hosted on G2.com.

Filtering and managing candidates isn’t always intuitive - sorting through responses or narrowing down candidates can be clunky or less flexible than expected. Review collected by and hosted on G2.com.

I really appreciate the customizability of Humanly, which allows us to create workflows where we can assign specific questions to specific types of roles and have those roles receive tailored questions. I also like the auto calendar booking feature. When candidates meet specific criteria in their answers, they can book directly into our calendar for a prescreening video call on Teams. This makes the process more efficient and streamlined. Additionally, the support from Humanly has been outstanding. Joe has been incredibly easy to work with—he is responsive, proactive, and genuinely invested in helping us maximize our use of the platform. He consistently brings forward thoughtful suggestions to improve our processes, which I really appreciate. Overall, it has been a very positive experience, and I look forward to continuing to build on this partnership. Review collected by and hosted on G2.com.

I don't think this is a Humanly issue, really. I think it's just the integration specifically with Dayforce, which is the platform that we use for our CRM. I do find some of the questions in the transcript are repetitive because of the ones that are hard-wired into Dayforce. But there's not really much Humanly can really do about that to control it. Review collected by and hosted on G2.com.

We use Humanly to book interviews for our entry-level sales positions, and it has really helped automate a lot of the process. We have texts and emails sent out with the Humanly link every twenty-four hours, which has saved us a lot of time on that end, instead of having to manually reach out to everyone. I think I particularly like the customer support. Joe has been fantastic, and the support throughout the whole process has been really great. The product overall is good even though there's definitely some areas for improvement. Review collected by and hosted on G2.com.

There's a gap in communication when scheduling interviews with Humanly. The candidate gets a calendar invite, but they don't receive full details via text in one message like who they're meeting with, the address, and the time. This affects our show rate and overall communication. Another issue is the AI aspect. Humanly markets itself as AI, but it feels more like just a form being filled out, without the AI functions expected. Implementing more AI features, like automation through the pipeline or an actual chatbot, could improve the service. Initially, setting it up was kind of chaotic, and we faced hurdles expected due to the perceived level of automation not meeting our expectations. Review collected by and hosted on G2.com.

It’s easy to use and gets great results! I love that there is a chrome plug-in on top of LinkedIn, which makes it easy to add candidates to your pipeline and campaign, and manage the results from the campaign. The sourcing tool has also been extremely helpful identifying candidates that did not come up in my LinkedIn search. Review collected by and hosted on G2.com.

It would be great if you could also use it on Indeed. Review collected by and hosted on G2.com.

I like that Humanly has sourcing reps, which is really helpful when I need assistance with sourcing for a role. I can schedule time with one of their reps, and they provide tips and help with using their tool. It's always great to have another resource to see how they would approach sourcing for a role. It also aids me in learning about Humanly's sourcing tool better and understanding the features it offers, and helps with bouncing off sourcing ideas with another person. I find the initial setup to be easy and straightforward. Review collected by and hosted on G2.com.

Some of the challenges can be the reports that it generates. Sometimes they can be really slow and generating. And I've needed to get some help on that. Review collected by and hosted on G2.com.