---
title: Greenhouse Reviews
meta_title: 'Greenhouse Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 3977 reviews by the users' company size, role or industry
  to find out how Greenhouse works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 3977
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Talent Acquisition Suites
  url: https://www.g2.com/categories/talent-acquisition-suites
---


# Greenhouse Reviews
**Vendor:** Greenhouse Software  
**Category:** [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 3,977
## About Greenhouse
Greenhouse is more than an ATS – they’re a true hiring partner that gives companies of all sizes everything they’ll ever need to get measurably better at hiring. With Greenhouse, organizations can cut recruiting costs and ensure every hire is the right hire. Their industry-leading, AI-powered software supports every stage of the hiring process, from sourcing to onboarding, empowering companies to hire top talent quickly, consistently and fairly – today and as their business grows. With a structured hiring approach at its core, Greenhouse makes it easy to define the role, requirements and attributes of a successful candidate before a job is posted, enabling internal alignment and more confident, data-driven decisions. Greenhouse Real Talent™ enhances this process by helping teams identify and prioritize real, qualified candidates while detecting fraud, spam and impersonation attempts. They’ve helped over 7,500 companies across diverse industry verticals and scaling goals turn talent into a strategic advantage, so they can be ready to hire for what’s next. Some of the most successful companies, like Hubspot, Block, NFL, Lyft, Trivago and HelloFresh, use Greenhouse for data and guidance on the behaviors and capabilities they need to improve their overall hiring performance. They have also received numerous awards showcasing their commitment to product innovation and great hiring, including: G2 Top 50 Best HR Products (2025), G2 Best Enterprise Products (2025), Fortune Best Workplaces (2019–2024) and Inc. 5000 (2018–2024). © 2024, Greenhouse Software, Inc. All rights reserved. &quot;Hire for what&#39;s next,&quot; “The/Your all-together hiring platform,” &quot;Talent Makers&quot; and the G Logo are trademarks of Greenhouse Software, Inc.



## Greenhouse Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Greenhouse, noting its intuitive interface and streamlined processes for efficiency. (868 reviews)
- Users love the **easy integrations** with other tools, enhancing customization and streamlining candidate management. (467 reviews)
- Users appreciate the **intuitive and easy-to-navigate UI** of Greenhouse, enhancing their daily recruitment tasks effortlessly. (446 reviews)
- Users appreciate the **user-friendly interface** of Greenhouse, facilitating easy edits and quick data exports. (394 reviews)
- Users find Greenhouse to be **intuitive and easy to use** , enhancing their overall experience with its user-friendly design. (390 reviews)
- Users appreciate the **helpful support team** of Greenhouse, providing reliable assistance and customization options for their hiring processes. (367 reviews)
- Customizability (354 reviews)
- Customer Support (313 reviews)
- Efficiency (308 reviews)
- Time-saving (307 reviews)

**What users dislike:**

- Users express frustration with **limited customization** options, particularly in reporting and scheduling features, impacting their workflow. (364 reviews)
- Users find the **missing features** in Greenhouse frustrating, as they hinder efficient candidate management and tracking. (274 reviews)
- Users find Greenhouse&#39;s interface **not intuitive** , requiring excessive clicks and causing frustration during navigation. (258 reviews)
- Users find Greenhouse **not user-friendly** , especially due to clunky scheduling and confusing navigation for new users. (237 reviews)
- Users find the **candidate management process less intuitive** , struggling with missing information and managing multiple job applications. (214 reviews)
- Users find the **learning curve steep** with Greenhouse, due to its clunky customization and confusing features. (201 reviews)
- Lack of Clarity (192 reviews)
- Navigation Difficulty (175 reviews)
- Integration Issues (163 reviews)
- Scheduling Issues (160 reviews)

## Greenhouse Reviews
  ### 1. Restrictive, Unintuitive, and Overpromised

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2026

**What do you like best about Greenhouse?**

The reporting is alright and gives a good overview, but it also depends on how well you built the infrastructure in the beginning.

**What do you dislike about Greenhouse?**

The platform is not intuitive, and the design elements are incredibly restrictive. Despite claims of compatibility, integrating third-party tools is nearly impossible due to a poorly optimized backend; we’ve actually been forced to part ways with multiple providers because the integrations weren't seamless. While external providers are highly flexible, getting any meaningful support from the Greenhouse development team is a big challenge.

Additionally, the scheduling feature is a major pain point. It is limited and cumbersome, requiring far too much back-and-forth communication before an interview is actually confirmed.

**What problems is Greenhouse solving and how is that benefiting you?**

It has not been benefiting us. It's causing more restrictions than we expected. The only good element is that we can track our recruitments.

  ### 2. I’m not sure what this actually looking for

**Rating:** 1.0/5.0 stars

**Reviewed by:** Sarah V. | Recruiting Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about Greenhouse?**

The mobile app for approving offers and app review

**What do you dislike about Greenhouse?**

The lack of innovative technology there isn’t enoujj GH t actually make the process for recruiters more efficient

**What problems is Greenhouse solving and how is that benefiting you?**

It’s a repository of applicants

  ### 3. Complex and Inconsistent, Needs Improvement

**Rating:** 1.0/5.0 stars

**Reviewed by:** Amy L. | Senior Recruiter

**Reviewed Date:** January 22, 2026

**What do you like best about Greenhouse?**

I find it helpful that Greenhouse keeps everything in one place, which makes it a bit easier to track applicants and handle recruiting tasks. It essentially provides the basic functionality I need.

**What do you dislike about Greenhouse?**

I find Greenhouse not user-friendly at all, which involves a little bit too much navigating to get to certain views. Reviewing applicants, setting up the interview plan, and setting up a job could be easier. The layout is hard to look at. I think there's an issue with configuration because there are too many options, leading to extremely inconsistent data.

**What problems is Greenhouse solving and how is that benefiting you?**

I use Greenhouse for recruiting and tracking applicants. It helps by keeping everything in one place, which is helpful for managing candidate information.

  ### 4. Promised functionality that was not delivered - UPDATE

**Rating:** 0.5/5.0 stars

**Reviewed by:** Nick J. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about Greenhouse?**

There is nothing new I like about Greenhouse. The more I use it, the more I regret signing the contract. 

**What do you dislike about Greenhouse?**

Greenhouse continues to disappoint. Our implementation was rocky, and we were lied to during demos, which ultimately resulted in Greenhouse offering us a discount. After the dust settled, we decided to remain with Greenhouse for the length of our contract because we’d already sunk so much into it and didn’t have the manpower on our small team to implement something else.

Now that I’ve had six months of daily use under my belt, there are several other flaws that are worth pointing out. First among them is reporting. It is an absolute joke.

Want to pull a report that shows the total number of applications you’ve received for a job or group of jobs? Tough luck. Instead, in Greenhouse, you can pull a report that shows applications over time, where the info is grouped by week. Nothing is totaled at the job level, so you have to export the file to Excel or break out a calculator and add up every week to get the number.

How about a DEI report to see how diverse your pipeline is compared to your hires? Nope. This report does exist, but candidates are allowed to make multiple selections for each demographic question, and each of those responses shows as a hire. For example, if you hired someone who identified as both Black and Asian, Greenhouse would show two hires: one Black person and one Asian person. This oversight makes DEI reporting completely useless on Greenhouse. You can customize those questions and make them single-response, but that is hidden behind the Expert tier paywall. So basically, if you want your reporting to work at all, you have to pay for the privilege.

Additionally, app review is glitchy. If you are viewing an application within a profile, the screen jumps around and autoscrolls to the bottom of the page. Greenhouse said they were working on a fix, but based on our history with them, I wouldn't expect anything to change.

Also, this is admittedly small, but when you are looking at a list of candidates on the candidate tab, all Greenhouse shows you is the candidate name, the job title, the status, and a huge amount of empty white space. Your tags don't show here. Location info doesn't show here. Manager feedback doesn't show here. They have all this space to include helpful content and chose to leave it blank? This should be filled with useful info and be customizable in a way that allows you to select what is displayed in the columns.

It's truly shocking how bad this product is. I know that recruiters coming from Workday or some other terrible ATS are impressed with Greenhouse, but if you are doing anything nationwide or remote and want to pull reports to make data-informed decisions or want to customize anything, look elsewhere.



**What problems is Greenhouse solving and how is that benefiting you?**

None, it's creating problems for us

  ### 5. False advertising

**Rating:** 0.5/5.0 stars

**Reviewed by:** viv t.

**Reviewed Date:** December 12, 2025

**What do you like best about Greenhouse?**

The emails being sent falsely advertise things.

**What do you dislike about Greenhouse?**

The emails being sent falsely advertise things.

**What problems is Greenhouse solving and how is that benefiting you?**

I use Greenhouse to create an organized area with templates for job postings and offers. Its easy interface makes it simple to look up past and active records. It helps us get new hires organized and send communications, though onboarding tasks can be too much for managers sometimes.

  ### 6. The new interface is terrible and hard to gather what is going on

**Rating:** 1.0/5.0 stars

**Reviewed by:** Kelly G. | Associate Sourcer, Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about Greenhouse?**

Scheduling interviews easily 
ATS management 
Auto merge candidates


**What do you dislike about Greenhouse?**

The new interface is terrible. It is amongst the consensus of our team that it is horrible. It is so hard to easily see what is going on with the candidate, who has previously actioned, why they were previously rejected, what the feedback and next steps are. I keep trying to move over to it and then get incredibly frustrated and move back to the old interface. 

**What problems is Greenhouse solving and how is that benefiting you?**

Greenhouse allows my team to track mass amounts of candidate and job data.

  ### 7. Clunky and Not User Friendly

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about Greenhouse?**

From a UX design perspective, Greenhouse is aesthically pleasing.

**What do you dislike about Greenhouse?**

From a user interface perspective, Greenhouse is clunky and not user friendly. I find it's not very inuitive and there is no ease of using it.

**What problems is Greenhouse solving and how is that benefiting you?**

It helps to store all applications for a job posting in one place and can track which stage each candidate is on.

  ### 8. A Game Changer - Grateful to Green house

**Rating:** 1.0/5.0 stars

**Reviewed by:** Katari J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 06, 2024

**What do you like best about Greenhouse?**

Everything is in a organized way. Where we can get candidate feedbacks of all round in their profile. Screening questionnaire is available in the each position, which is very easy to track resources as per questionnaire.

**What do you dislike about Greenhouse?**

Greenhouse have very few weaknesses to this siftware. For beginners it may be bit confused, but it is easy to adopt once we start.

**What problems is Greenhouse solving and how is that benefiting you?**

The process is highly organized, as everything can be found in one place, Additionally, constand reminders keep you informed about what needs to be done. It is clearly, easy to navigate and overall excellent.

  ### 9. Lever is Better than Green House

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Greenhouse?**

Nothing, it is not customizable; if there are features that you want, they say oh well, you can pay extra for a plug-in that integrates with Green House.

**What do you dislike about Greenhouse?**

there surveys option suck, no bullions, the UX/UI is not friendly at all.

**What problems is Greenhouse solving and how is that benefiting you?**

Nothing, and they aren't helping at all. Our sales rep doesn't even check in on us and if we have question they say "Just go to office hours" Like what are we paying you for?

  ### 10. Greenhouse is no longer the premier ATS - not intuitive, worst tech support team on the market

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Greenhouse?**

It's relatively simple to integrate other platforms to Greenhouse.

**What do you dislike about Greenhouse?**

Many: adding a job is too "clunky", by far the worst calendar tool, their tech support team lacks communication and consistently gets issues wrong so the actual tech issue doesn't get resolved the first time around.

**What problems is Greenhouse solving and how is that benefiting you?**

I would say that they aren't solving any problems. Unfortuantely, they've created more problems which has caused us to adjust our workflows to accommodate either the lack of intuitiveness or technical issues that have been going on for 3 months that they can't isolate and fix the problem.

  ### 11. The Greenhouse is very efficient

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Greenhouse?**

The detailed dashboard and graphic where you can see the trends. User friendy, you can easily see anything you need.

**What do you dislike about Greenhouse?**

For a non-techy person, it  would be too much  information.

**What problems is Greenhouse solving and how is that benefiting you?**

the ease of tracking candidate and their status. It would also be easy to filter.

  ### 12. Would NOT recommend

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about Greenhouse?**

It's better than using paper applications.

**What do you dislike about Greenhouse?**

The system itself is not intuitive or logical.  There are frequent issues and the support team has given my team incorrect information.

**Recommendations to others considering Greenhouse:**

Look at other systems.

**What problems is Greenhouse solving and how is that benefiting you?**

Greenhouse seems to be creating more problems in my organization than solving any.

  ### 13. Lacks Focus on the End User

**Rating:** 0.0/5.0 stars

**Reviewed by:** Chris B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about Greenhouse?**

There is not a single thing that greenhouse is the best at in terms of ATS competition.

**What do you dislike about Greenhouse?**

The reporting for Greenhouse is non-existent and the reporting that does exist is highly inaccurate.  Our recruiting team has to purchase a third party service to integrate into GH APIs in order to get accurate reporting.  Additionally, Greenhouse will roll out "features" that will completely change the work flow of the platform with no notice to existing customers.  They recently changed their permission structure for users and when it became active, it bricked our ability to run any interviews.  Its been 2 weeks since this change has been implemented and we still haven't worked out a solution.   This is the least recruiting focused ATS I have ever used.

**Recommendations to others considering Greenhouse:**

I could see greenhouse being a strong ATS when an extremely small recruiting team of 1 or 2 people.  Anything more than that and it's just a nightmare to use.

**What problems is Greenhouse solving and how is that benefiting you?**

Nothing.  We are still trying to solve problems that greenhouse introduces.

**Official Response from Hayley Handler:**

> Hi Chris, 

Thanks for your feedback. It's incredibly helpful to know as we continue to improve our product for our customers. We're sorry to hear about the reporting and permissions frustrations that you highlighted. I'm sharing some resources below that should help ease the impact on your daily work. 

Regarding reporting, we released a new version of our Report Builder that has more custom report options and enhanced filtering capabilities. Here's more info on this: https://support.greenhouse.io/hc/en-us/articles/360000954692-Report-Builder-overview. We also recommend reaching out to your CSM to with any questions about how your team can leverage the new Report Builder. Your CSM is a great resource to share any/all feedback that you have on our new Report Builder, which they can escalate directly to our Product tea as we continue making enhancements. 

Regarding permissions, we recently released new functionality that allows users to 'Assign a Scorecard' to any user in your Greenhouse instance, regardless of whether they have access to the job or not. In this case, the end result is more flexibility around scheduling interviews so your team can work as quickly and efficiently as possible.

We are here to help with any questions you might have in using Greenhouse to ensure you're getting as much value as possible out of our solutions. Please don't hesitate to contact us through your CSM or support channels. 

Thank you again for taking the time to review us and share your candid feedback. We hope to continue working closely with you and other customer voices as we iterate and improve our partnership.

Best, 
Your Greenhouse team

  ### 14. Don't like Greenhouse

**Rating:** 1.0/5.0 stars

**Reviewed by:** Gal A. | IT Applications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2021

**What do you like best about Greenhouse?**

At the end of the day it works. It has interfaces with job boards and LinkedIn, and mostly recruitment agency submit applications via their Greenhose app.

**What do you dislike about Greenhouse?**

The system is hardly configurable, with poor tech support and poor security measures.

**Recommendations to others considering Greenhouse:**

Make sure it meets your needs.
No international support, and no support hotline, so if you are from the US and like self-service only, it might suit you.
Info-sec standards are poor - check it carefully before yo sign.
API's to other HR systems are basic.

**What problems is Greenhouse solving and how is that benefiting you?**

Talent Acquisition.
We streamlined out of the box best practices, however could hardly adjust it.

**Official Response from Hayley Handler:**

> Hi Gal,  

Thanks for taking the time to review Greenhouse. I'm sorry to hear that we're falling short of your expectations but want to share some insight that may improve our partnership going forward.  

On the topic of security, we aim to match our customers' infosec and security standards to ensure our customers remain compliant. For our APIs to other HRIS systems, we've recently developed HRIS Link and have a focus to continue to improve our APIs. We invite you to reach out to your CSM to provide feedback and so they can also provide details of what our product research teams are focused on in the coming quarters!   

Regarding your feedback on support, I'm happy to share that we recently expanded our hours into EMEA and have both live chat for in the moment guidance and a support steam standing by for ticket coverage starting at 9am GMT+1. While we do not have immediate plans to invest in phone support, this type of feedback helps us improve our existing offerings and build future programs as we continue to invest in customer enablement and customer support.

Best, 
Your Greenhouse team

  ### 15. A system clearly not designed by anyone who has ever recruited.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Caleb B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Greenhouse?**

Easy to schedule Hiring Manager interviews.

**What do you dislike about Greenhouse?**

Horrific reporting and candidate search capabilities. Unless you subscribe to the highest tier you are forced to use their baked in reporting which is nearly useless. Finding a candidate that previously applied or attaching a prospect to a position that isn't open is nearly impossible. Add in the fact that information is spread across multiple pages requiring you to constantly be clicking around the platform it makes the experience cumbersome.

**What problems is Greenhouse solving and how is that benefiting you?**

It is easier to track applicant status, progress, and prospects in Excel than it is in this system. In other words, none.

**Official Response from Hayley Handler:**

> Hi Caleb, 

Thank you for taking the time to share your feedback with us. We're disappointed to hear that we are not meeting your expectations. 

If you haven't already, we encourage you to share further details of your experience with your Customer Success Manager so we can surface some alternative best practices for using Greenhouse that will be more efficient for your team. You can also visit the Best practices section on our customer site for Reporting and data integrity tips based on your package tier: https://support.greenhouse.io/hc/en-us/sections/360000935132

We will incorporate your feedback into future product developments. Please reach out to your CSM or support team to share any other suggestions or for strategic tips. 

Best, 
Your Greenhouse team

  ### 16. Most non-intuitive software ATS ever!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2020

**What do you like best about Greenhouse?**

Honestly nothing!  I have implemented dozens and used dozens of ATS systems and this along with Taleo are the worst I have ever used!

**What do you dislike about Greenhouse?**

The whole thing especially now after your most recent update.  You sell it as a customizable ATS but clearly off the shelf and not customizable at all!  How can you have an ATS that doesn't schedule interviews?  The Outlook 365 integration isn't working!  How do you expect a recruiter to schedule interviews and send confirmations when you have no idea if the interviewer accepted the invite or not.  The calendly integration works sporadically, and don't get me started on the interview stages and not being able to have a consistent interview plan same req two different candidates with two different interview plans does that make any sense to you at all?  The Outlook Integration direct email from your support team on 8/26/20 "I see you're experiencing an issue with interviewers accept / decline not showing up in the Greenhouse platform. For context, we recently upgraded the Outlook 365 integration to the Graph API, however, syncing accept / decline is not yet available at this time. We know how important this feature is for you and we're still working on the functionality. In the meantime, I'd be happy to let our product team know"! Alejandro its been a month and it still doesn't work.  Your system makes my team look like idiots!

**Recommendations to others considering Greenhouse:**

Run, do not walk, do not pass go and do not collect $200

**What problems is Greenhouse solving and how is that benefiting you?**

None absolutely none there is no way for a candidate to just upload a resume if we don't have a current position open that they are interested in, you can't search a talent network or search prospects without having to turn on the full-text search why should I have to do that why is it not an automatic feature?  I have to manually make changes almost constantly on a day-to-day basis and the whole point of an ATS is for me to be able to work smarter not harder!  
I would never recommend this system to anyone I know, and I have implemented probably 20 in my 25-year career.  In fact, we have begged our boss to get rid of for good! The templates for email and scheduling are the worst as well!  Overall any integration with GH is terrible!

**Official Response from Hayley Handler:**

> Hi there, 

Thanks for your feedback. We're disappointed to learn that your experience with our platform and the recent product enhancements are not meeting your expectations. 

Regarding the Outlook365 and Calendly integrations, if you haven't already, we definitely encourage you to connect with your Customer Success Manager or support team. They can share new updates that we've released since the summer and outline alternative workflows for you to ensure that you and your team are scheduling interviews as efficiently as possible.

Regarding your feedback on having two different candidates on the same requisition with two different interview plans - this actually shouldn't be the case, as one requisition should have one interview plan that applies to all candidates (in the interest of running your hiring process in the most fair/structured manner possible). Our Customer Success/Support team is happy to chat this through in more detail to ensure you have all the tools at your disposal to create a strong candidate experience. In the meantime, here's a resource on how our requisitions and interview plans are structured in Greenhouse: https://support.greenhouse.io/hc/en-us/articles/115002194903-Interview-plans

Thank you again for your candid review and for taking the time to share it with us. This type of feedback is extremely helpful as we continue to iterate and improve our product for our customer base.

Best, 
Your Greenhouse team

  ### 17. Support is terrible.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2021

**What do you like best about Greenhouse?**

Interview scheduling is efficient.
That's about it.

**What do you dislike about Greenhouse?**

No phone support - at all.
Implementation process is self-service.
Chat response is often a very very long wait.
Recruiting dashboard configuration is very limited.
Support tickets are ignored.

**Recommendations to others considering Greenhouse:**

Do your homework before purchasing.

**What problems is Greenhouse solving and how is that benefiting you?**

It's better than no ATS at all.

**Official Response from Hayley Handler:**

> Hi there, 

Thank you for taking the time to review Greenhouse. We strive to meet the needs of each of our customers, and it's apparent that we've fallen short of your expectations. 

We'd love to learn more about your experience and do what we can do make things right. If you're open to a conversation with one of our leaders, please get in touch at ghcustomers@greenhouse.io. It's feedback like yours that helps us grow and improve.

Best, 
The Greenhouse team

  ### 18. User Experience isn't great

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about Greenhouse?**

to be honest, there isn't a lot I like about GH

**What do you dislike about Greenhouse?**

The UI and UX is terrible. It unnecessarily click heavy which creates a lot of extra steps and frustration.

**What problems is Greenhouse solving and how is that benefiting you?**

tbd

  ### 19. Worst, least intuitive User Interface of any software I use

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mark S. | Vice President, Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2018

**What do you like best about Greenhouse?**

I like their logo and name. I think that's about it.

**What do you dislike about Greenhouse?**

There are applications I use on a daily basis that I love and the common denominator of the various applications I enjoy using is simple, intuitive user interface. Greenhouse is not one of them. 

I never know where I am in this application because there are often 5 different navigation menus, from primary to tertiary horizontal navigation to primary and secondary vertical navigation. Navigating this site is like trying to solve a rubik's cube. I'm shocked that they've gotten this far along as a company with an interface that *everyone* in our company I've talked to about greenhouse says is confusing. 

**Recommendations to others considering Greenhouse:**

Their UI problems are certainly fixable, but I'm unsure whether it's a priority to their team.

**What problems is Greenhouse solving and how is that benefiting you?**

Applicant Tracking System / Recruiting Software. The only benefit I can see we've had since implementation is the storage of candidate data in a single repository, which is a solution to a problem we didn't really have. 


## Greenhouse Discussions
  - [How can i best take advantage of the reports on Greenhouse  ?](https://www.g2.com/discussions/how-can-i-best-take-advantage-of-the-reports-on-greenhouse) - 2 comments, 1 upvote
  - [How do we ensure we are receiving as many candidates as possible?](https://www.g2.com/discussions/how-do-we-ensure-we-are-receiving-as-many-candidates-as-possible) - 1 comment, 1 upvote
  - [What is the best ways to use candidate packets?](https://www.g2.com/discussions/what-is-the-best-ways-to-use-candidate-packets) - 1 comment, 1 upvote
  - [How to improve the reporting functions or workaround?](https://www.g2.com/discussions/40570-how-to-improve-the-reporting-functions-or-workaround) - 1 comment, 1 upvote
  - [Any suggestions to better improve our recruitment sourcing channels and candidate pipeline?](https://www.g2.com/discussions/33640-any-suggestions-to-better-improve-our-recruitment-sourcing-channels-and-candidate-pipeline) - 1 comment, 1 upvote

- [View Greenhouse pricing details and edition comparison](https://www.g2.com/products/greenhouse/reviews?filters%5Bnps_score%5D%5B%5D=1&section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A55%3A41+-0500&secure%5Bsession_id%5D=41c22b79-5644-44fa-9f94-d28aff705ba0&secure%5Btoken%5D=cc5c8124d7fbdd2790080da9be1039dbee0d547138f4371f0926ee846637082d&format=llm_user)
## Greenhouse Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Asana for G Suite](https://www.g2.com/products/asana-for-g-suite/reviews)
  - [Ashby](https://www.g2.com/products/ashby-ashby/reviews)
  - [Attesto](https://www.g2.com/products/attesto/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [BrightHire](https://www.g2.com/products/brighthire/reviews)
  - [Brighthire.com](https://www.g2.com/products/brighthire-com/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Caliper](https://www.g2.com/products/millworks-analytics-inc-caliper/reviews)
  - [Certn](https://www.g2.com/products/certn/reviews)
  - [Checkr](https://www.g2.com/products/checkr/reviews)
  - [ClassMarker](https://www.g2.com/products/classmarker/reviews)
  - [CMiC Platform](https://www.g2.com/products/cmic-platform/reviews)
  - [CoderPad](https://www.g2.com/products/coderpad/reviews)
  - [CodeSignal](https://www.g2.com/products/codesignal/reviews)
  - [Criteria](https://www.g2.com/products/criteria/reviews)
  - [CRM Assistant for Gmail™](https://www.g2.com/products/crm-assistant-for-gmail/reviews)
  - [DiversityJobs Powered by Circa](https://www.g2.com/products/diversityjobs-powered-by-circa/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Findem](https://www.g2.com/products/findem/reviews)
  - [Foley](https://www.g2.com/products/foley/reviews)
  - [Gem](https://www.g2.com/products/gem/reviews)
  - [Glassdoor](https://www.g2.com/products/glassdoor/reviews)
  - [GoodTime](https://www.g2.com/products/goodtime/reviews)
  - [GoodTime Hire for Interview Scheduling](https://www.g2.com/products/goodtime-hire-for-interview-scheduling/reviews)
  - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Grayscale](https://www.g2.com/products/paylocity-grayscale/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HackerRank for Developers](https://www.g2.com/products/hackerrank-for-developers/reviews)
  - [Hellora](https://www.g2.com/products/hellora/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [hireEZ](https://www.g2.com/products/hireez/reviews)
  - [HireRight](https://www.g2.com/products/hireright/reviews)
  - [Indeed Apply](https://www.g2.com/products/indeed-apply/reviews)
  - [Indeed Hiring Platform](https://www.g2.com/products/indeed-hiring-platform/reviews)
  - [Infor Talent Science](https://www.g2.com/products/infor-talent-science/reviews)
  - [Interseller](https://www.g2.com/products/interseller/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [JobTarget](https://www.g2.com/products/jobtarget/reviews)
  - [Juicebox](https://www.g2.com/products/juicebox-ai/reviews)
  - [Kallidus](https://www.g2.com/products/kallidus/reviews)
  - [Keeyora](https://www.g2.com/products/keeyora/reviews)
  - [Lattice](https://www.g2.com/products/lattice-lattice/reviews)
  - [LinkedIn Job Search](https://www.g2.com/products/linkedin-job-search/reviews)
  - [LinkedIn Recruiter](https://www.g2.com/products/linkedin-recruiter/reviews)
  - [Metaview](https://www.g2.com/products/metaview/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [ModernLoop](https://www.g2.com/products/modernloop/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [Personio](https://www.g2.com/products/personio/reviews)
  - [Pigment](https://www.g2.com/products/pigment-2024-01-19/reviews)
  - [Prelude](https://www.g2.com/products/prelude/reviews)
  - [Qualifi](https://www.g2.com/products/qualifi/reviews)
  - [ResourceLink](https://www.g2.com/products/resourcelink/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [Sapia.ai](https://www.g2.com/products/predictivehire-sapia-ai/reviews)
  - [SAP SuccessFactors Onboarding](https://www.g2.com/products/sap-successfactors-onboarding/reviews)
  - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SourceWhale](https://www.g2.com/products/sourcewhale/reviews)
  - [Spark Hire](https://www.g2.com/products/spark-hire/reviews)
  - [SquarePeg](https://www.g2.com/products/squarepeg/reviews)
  - [Sterling Identity Verification](https://www.g2.com/products/sterling-identity-verification/reviews)
  - [Synergy](https://www.g2.com/products/synergy-2025-04-03/reviews)
  - [Technical Screening](https://www.g2.com/products/technical-screening/reviews)
  - [TestGorilla](https://www.g2.com/products/testgorilla/reviews)
  - [The Predictive Index](https://www.g2.com/products/the-predictive-index/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Verified Credentials](https://www.g2.com/products/verified-credentials/reviews)
  - [Verified First](https://www.g2.com/products/verified-first/reviews)
  - [Wellfound Jobs](https://www.g2.com/products/wellfound-jobs/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews)
  - [Xref](https://www.g2.com/products/xref-xref/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [zcal](https://www.g2.com/products/zcal/reviews)
  - [Zinc](https://www.g2.com/products/zinc-work/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Greenhouse Features
**Platform Basics**
- Interoperability
- Performance
- Reporting
- Real-Time Reporting

**Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Interoperability
- Performance
- Self-service
- Automation

**Platform Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Generative AI**
- AI Text Generation
- Generative AI

**Recruitment Platform - Recruitment Platforms**
- User Permissions
- Sourcing
- Interviews
- Dashboard
- Internationalization & Locationalization
- Customization
- Activity Dashboard

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Sourcing**
- Candidate Search
- Career Page Configuration
- Candidate Sourcing
- Job Posting
- Candidate Sourcing Metrics
- Boolean Search
- Resume Search

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Platform Data**
- Platform Search
- Visualization
- Data Visualization

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications
- Analytics

**Platform Basics**
- Interoperability
- Performance
- Integrations
- Internal Chat Integration

**Recruitment AI - Recruitment Platforms**
- Candidate Matching
- Gen AI in Talent Acquisition
- Engagement

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building
- Application Management
- Candidate Management
- Task Management
- Pipeline Management
- Calendar Management
- Workflow Management
- Communication Management
- Compliance Tracking
- Approval Workflow
- Application Management
- Job Management

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Platform Content**
- Automation
- Content Creation
- Content Library
- Dashboard Creation

**Content**
- Automation
- File Sharing

**Platform Functionality**
- Dashboard
- Talent Management
- Diversity
- Add-on
- Talent Acquisition
- Proctoring
- Assessments
- Assessment Management
- Employee Management
- Email Management
- Recruitment Management
- Compliance Management
- Training Management
- HR Management
- Compensation Management
- Competency Management
- Workflow Management
- Performance Management
- Mentoring Program Management
- Interview Management

**Platform Content**
- Digital Strategy
- Candidate Relationship Management
- Employer Branding
- Social Recruiting
- Job Management
- Employee Referral Management
- Campaign Management
- Interview Management
- Email Management
- Recruitment Management
- Content Management
- Calendar Management
- Job Application Management
- Customizable Branding

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Platform Additional Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Applicant Tracking
- Unbiased Sourcing
- Job Description Management
- Goal Setting/Tracking

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Platform Performance**
- Marketing Automation
- File Sharing
- Reporting

**Agentic AI - Recruitment Platforms**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Additional Functionality**
- Surveys & Feedback
- Benchmarking
- Microlearning
- Implicit Bias Elimination
- Employee Engagement
- Employee Resource Groups
- GDPR Compliance
- Employee Database
- AI Copilot
- AI/Machine Learning
- Diversity Recruiting
- Customizable Templates
- Data Collection
- Collaboration Tools
- Customizable Branding
- DEI Assessment
- Customizable Reports
- Career Development
- Trend Analysis
- Generative AI
- Unified Communications
- Candidate Profiles
- Reporting/Analytics

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management
- User Management
- Role-Based Permissions
- Third-Party Integrations

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Platform Additional Functionality**
- Dashboard
- Mobility

**Agentic AI - Talent Intelligence**
- Multi-step Planning
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Email Templates
- Background Screening
- Chatbot
- Talent Acquisition
- Generative AI
- Job Board
- Campaign Analytics
- Data Import/Export
- Careers Page
- Reporting/Analytics
- Applicant Tracking
- SMS Messaging
- Built-in ATS
- Skills Assessment
- Multi-Channel Marketing
- Reporting & Statistics
- CRM
- Internal HR
- Customizable Reports
- Email Marketing
- Employee Onboarding
- Resume Parsing
- AI Copilot

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Generative AI

**Additional Functionality**
- Self Service Portal
- Data Import/Export
- Question Library
- Customizable Templates
- Reminders
- Recruiting Firms
- Talent Pool
- AI Copilot
- Scoring
- Candidate Profiles
- Job Board
- Internal HR
- Reference Checking
- Careers Page
- Resume Storage
- Customizable Branding
- Collaboration Tools
- Tagging
- Alerts/Notifications
- Matching Engine
- Search/Filter
- Social Recruiting
- Onboarding
- Reporting & Statistics
- For Small Businesses
- Background Screening
- Commenting/Notes
- Billing & Invoicing
- CRM
- Resume Database
- Email Marketing
- Searchable Database
- GDPR Compliance
- Job Requisition

## Top Greenhouse Alternatives
  - [Jobvite](https://www.g2.com/products/jobvite/reviews) - 4.0/5.0 (653 reviews)
  - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - 4.1/5.0 (1,474 reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (974 reviews)

