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HireRight Reviews (155)

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Reviews

HireRight Reviews (155)

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3.5
155 reviews

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Denise S.
DS
Administrative Aide
Mid-Market (51-1000 emp.)
"Very efficient and user friendly"
What do you like best about HireRight?

I enjoy how easy it is to use and maneuver around to find things. The organization of the site makes it very functional and easy to use. Because I do the hiring for a lot of staff on campus and need to have things processed sooner than later I appreciate the quick turnaround as well. Also because of this I use it very often. It is very user friendly when training other staff on how to use the site. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

There is nothing that I have come across that makes me dislike it Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

Hi Denise,

Thanks for sharing your feedback! It’s great to hear the system is making things easier on your end.

If you ever need assistance, please don’t hesitate to reach out—we’re happy to help.

Mark S.
MS
Vice president of human resources
Mid-Market (51-1000 emp.)
"A fully robust background compliance platform"
What do you like best about HireRight?

I really like the data sources that higher right pulls in, but from a functionality standpoint, the dashboard is really simple and easy to use and you can see exactly where the steps are for your applicant with their background check using higher rights application Review collected by and hosted on G2.com.

What do you dislike about HireRight?

I can’t really think of a downside other than maybe some enhancements with the UI but the UI overall works really well Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

Hi Mark,

Thank you for your thoughtful review! We’re glad to hear that our platform’s data sources and dashboard have been valuable for you and your team. Your feedback on the UI is also appreciated as we continue to look for ways to enhance the user experience.

We’re happy to help support your organization's compliance needs and look forward to continuing to partner with you.

If you ever need assistance, please don’t hesitate to reach out!

CF
Sr. Specialist, Compliance HR Operations
Enterprise (> 1000 emp.)
"I enjoy using HireRight and the products offered."
What do you like best about HireRight?

I enjoy the HireRight I-9 new platform through Gryphon. It's enhances have really made the I-9 process more seamless and has eliminated a lot of work compared to the legacy I-9 platform. We always receive great customer support. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

I would like to see the I-9 forms that we have on the HireRight I-9 legacy platform be integrated into the new I-9 platform through Gryphon. We have a few hundred of these and would like to get to a place where we operate solely in the new platform. It would take a very long time if we manually uploaded each I-9 into the new platform. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

Hi Chelsea,

Thank you for sharing your feedback and for trusting HireRight for your background checks and I-9/E-Verify processes. We're glad to hear that the new I-9 platform through Gryphon has made things more seamless and reduced your workload.

If you ever need assistance or would like to share additional feedback, please don’t hesitate to reach out. We're happy to help!

Martha N.
MN
Human Resources Leader
Mid-Market (51-1000 emp.)
"High Volume Customer"
What do you like best about HireRight?

HireRight is the standard for DOT/FMCSA backgrounds, motor vehicle records and other required searches. Good reporting and they provide continuing education regarding screening and legal issues impacting transportation companies and organizations that employ drivers. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

With the volume of screenings we do, the bill is a lot to manage. Would like to get a statement in Excel or Sheets to be able to sort and make it easier to look for issues before the invoice. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

Hi Martha,

Thank you for your thoughtful feedback! We’re glad to hear that HireRight meets your DOT/FMCSA screening needs and supports your compliance efforts. We appreciate your suggestion about billing statements and will take it into consideration as we continue to improve our services.

If you ever need assistance or would like to share additional feedback, please don’t hesitate to reach out. We're happy to help!

KL
HRBP
Mid-Market (51-1000 emp.)
"HireRight positive experiences!"
What do you like best about HireRight?

We've been using HireRight for our employment background screening needs and have had a consistently positive experience.

The platform is user-friendly and provides quick turnaround times on reports, helping us move candidates through the hiring process efficiently.

One of the standout features is their great customer service—responses are always fast, helpful, and professional. HireRight has truly helped streamline our hiring process and gives us added confidence in our employment decisions. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

didn't notice anything, very professional. Review collected by and hosted on G2.com.

MJ
Director of HR
Mid-Market (51-1000 emp.)
"Reliable, accurate and easy to use"
What do you like best about HireRight?

We are in a growth spurt phase for our business and HireRight was quick to implement and integrate into our onboarding process. I was super impressed at what they could offer us, due to high volume of new hires and how frequently we use the system. I can run backgrounds on 30 people in a matter of 30 mins. It is super easy, and the customer support has been incredible. Plus, HireRight is extremely communicative through any issues you may have with a background. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

I don't have any dislikes with HireRight. Review collected by and hosted on G2.com.

KS
Recruiter
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Very good"
What do you like best about HireRight?

Very effective and very specific, right as it says Review collected by and hosted on G2.com.

What do you dislike about HireRight?

Sometimes its takes time to load and you have to wait for a bit Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

Hi Khushbu,

Thank you for your positive feedback!

If you ever need assistance or would like to share additional feedback, please don’t hesitate to reach out. We're happy to help!

Nikki P.
NP
Financial Billing Clerk
Enterprise (> 1000 emp.)
"Consistently efficient"
What do you like best about HireRight?

I like that I can trust HireRight to provide quick, accurate results delivered in an efficient manner. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

I wish a Puerto Rico MVR took less time, but that's not HireRight's fault n Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

Hi Nikki,

Thank you for sharing your feedback and for trusting HireRight for your MVR checks. We're glad to hear we’re providing the fast and accurate results you need.

If you ever need assistance or would like to share additional feedback, please don’t hesitate to reach out. We're happy to help!

Verified User in Higher Education
UH
Mid-Market (51-1000 emp.)
"Seamless, Affordable, and User-Friendly Background Checks"
What do you like best about HireRight?

We’ve had a fantastic experience with our background check vendor and highly recommend their services! Their pricing is competitive and transparent, and their communication has been outstanding from day one. The ongoing support they provide ensures a smooth and efficient process, and their platform is incredibly user-friendly.

Billing is straightforward and hassle-free, and we appreciate the variety of user options available for candidates. One of the standout features is the flexibility they offer—candidates can complete their background check via text message, and multiple language options are available, making the process more accessible and convenient.

Overall, this vendor has been a reliable and valuable partner, and we’re grateful for their exceptional service. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

One aspect I find inconvenient is the frequent password changes required for login. While I understand that this is necessary for security reasons, it can be a bit cumbersome to manage. That said, I appreciate the emphasis on security and data protection. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Mid-Market (51-1000 emp.)
"Impressed"
What do you like best about HireRight?

Efficient and easy to use and great information of each report. Review collected by and hosted on G2.com.

What do you dislike about HireRight?

ON a background check, some counties are VERY slow to respond and that can cause us to lose an applicant to another company. Review collected by and hosted on G2.com.

Response from Customer Service of HireRight

Hi,

Thank you for sharing your feedback! We're happy to hear that you find HireRight efficient and easy to use.

If you ever need assistance or would like to share additional feedback, please don’t hesitate to reach out. We're happy to help!

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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