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Dropbox Reviews & Product Details

Pricing

Pricing provided by Dropbox.

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$9.99
Per Month

Dropbox Integrations

(255)
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Dropbox Media

Dropbox Demo - Action Bar
The action bar sits across your browser page to let you quickly record your screen, edit PDFs, upload files, create folders, get signatures, or send and track documents
Dropbox Demo - End-to-End Encryption
Dropbox makes it easy to safeguard data with seamless end-to-end encryption integrated into team folders which eliminates the need for additional software subscriptions.
Dropbox Demo - Mobile Access
Use the Dropbox app on Android, iOS, and Windows
Dropbox Demo - Dropbox Replay
Dropbox Replay lets you and your collaborators leave frame-accurate feedback and markups directly on project files
Dropbox Demo - PDF Editing
Dropbox makes it easy to upload, edit, send, and sign PDFs in one place.
Dropbox Demo - Dropbox integrations with Microsoft 365
Dropbox integrates with Microsoft lets you search, preview, upload, and share content stored in Dropbox without leaving Microsoft 365.
Play Dropbox Video
Find out what teams can do with Dropbox Teams.  Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Play Dropbox Video
Find out what teams can do with Dropbox Teams. Discover the power of organizing files, sharing content easily, and protecting your work—all in one place.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).
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Dropbox Reviews (31,079)

View 19 Video Reviews
Reviews

Dropbox Reviews (31,079)

View 19 Video Reviews
4.4
31,080 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Dropbox for its ease of use and reliable file syncing across devices, making it a preferred choice for both personal and team collaboration. The intuitive interface and seamless sharing capabilities enhance productivity, allowing users to manage and access files effortlessly. However, many note that the free storage is limited, which can be a drawback for those needing more space.

Pros & Cons

Generated from real user reviews
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Allen E.
AE
President/CEO
Small-Business (50 or fewer emp.)
"Best Cloud Storage Available"
What do you like best about Dropbox?

Dropbox allows me to save hard drive space and take my documents on the go, so I can access all my files from any computer or phone. It also automatically backs up photos from my phone and lets me scan and upload documents in one shot. I also love that documents shared with me via Dropbox can be saved directly to my account. On top of that, Dropbox makes it easy to share files and folders safely and securely with others, and to withdraw access at any time. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Dropbox doesn’t have any negative points that I can think of. I was one of the original users of Dropbox back in the late 2000s, so I’ve been using it for almost 15 years without any issues. Review collected by and hosted on G2.com.

Naman S.
NS
Software Engineer
Mid-Market (51-1000 emp.)
"Simple, fast, and reliable file sharing with a premium feel"
What do you like best about Dropbox?

Faster file syncing Dropbox is known for very quick uploads and downloads, especially for large files

Better cross-platform compatibility works smoothly across Windows, macOS, Linux, and mobile devices

Strong file sharing features more control like password protection, expiry links, and advanced sharing options

Simple and intuitive interface feels like a normal folder system, so it’s easy to use without much learning Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Storage limits in lower plans are not very generous

Advanced features are sometimes locked behind higher-tier plans

Pricing can feel a bit high compared to some competitors Review collected by and hosted on G2.com.

Jaydeep D.
JD
Software Test Engineer
Small-Business (50 or fewer emp.)
"Effortless Syncing and Intelligent Collaboration for Modern Workflows"
What do you like best about Dropbox?

Dropbox offers incredibly reliable, lightning-fast file synchronization and an intuitive interface that makes sharing large folders with external collaborators completely seamless. Its ability to integrate with almost any professional app ensures your workflow stays connected without any technical friction. Dropbox provides a scalable investment with a high ROI through seamless synchronization that boosts team productivity, complemented by an intuitive onboarding process and extensive support resources that make adoption effortless. Furthermore, its advanced AI integrations, like Dropbox Dash, transform simple file storage into an intelligent workspace that proactively helps you find, summarize, and organize information across all your connected platforms. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

While the software is powerful, its pricing remains on the higher side compared to competitors, and the 2GB free tier feels quite restrictive for modern needs. Additionally, the lack of native zero-knowledge encryption on personal plans and a history of security concerns can make it difficult to fully trust with highly sensitive or confidential data. Review collected by and hosted on G2.com.

Rahul K.
RK
Product Reviewer
Animation
Small-Business (50 or fewer emp.)
"Seamless File Syncing, Needs Pricing Improvement"
What do you like best about Dropbox?

I mainly use Dropbox for storing and sharing important files, project documents, and photos. It's super convenient for collaborating with my team and accessing files from any device. Dropbox solves my biggest problems of file access and collaboration. I can easily access all my files from my laptop, phone, or any device, share large files quickly with clients and team, and keep everything synced and backed up without worrying about losing data. What I like most about Dropbox is its seamless syncing and easy file sharing. It just works across all my devices without any hassle, and sharing files and folders with clients or the team is super simple and fast. Seamless syncing helps me a lot because my files are always up to date across my laptop and phone. I never have to worry about carrying a pen drive or emailing files to myself. Easy file sharing makes collaboration simple. I can share folders with my team or clients in seconds and control who can view or edit them. It saves me a lot of time and keeps everything organized. The initial setup of Dropbox was very easy. We created an account, downloaded the desktop app, and it started syncing within minutes. The team got comfortable with it in just 1-2 days. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The only thing that bothers me sometimes is the limited free storage. It fills up quite fast if you upload photos or larger files. Also the mobile app can feel a bit slow while uploading or syncing big files compared to desktop. It would be great if Dropbox increased the free storage limit or made their paid plans a bit cheaper. Also, better integration with more Indian payment apps and a slightly faster mobile app would make it even better. Review collected by and hosted on G2.com.

Muhammad O.
MO
Salesforce Business Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Clean, Reliable File Syncing and Effortless Collaboration"
What do you like best about Dropbox?

I love Dropbox because it has a clean, easy-to-use user interface. It feels reliable and simple, with straightforward sharing and uploading features. Dropbox also supports smooth collaboration and fast file syncing. The feature I love most is that, no matter how big the file is, it uploads easily and I can access it anytime and anywhere. It helps me store my data in a very organized way, keeping everything in one place, which improves my productivity and collaboration while saving me a lot of time. Overall, it helps me manage my data and files more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One thing I dislike about Dropbox is that the free storage is quite limited compared to others, which means you often have to upgrade your plan or subscription sooner than you’d like. Additionally, the pricing is a bit on the higher side, especially for individual users or small teams. Sometimes it also takes time to sync larger files, which can be frustrating. Overall, it’s a simple and reliable platform, but it would be much better if they improved the storage limits for free users and reduced the price for subscribed members. Review collected by and hosted on G2.com.

Sanskruti N.
SN
Associate
Accounting
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simple, Reliable File Storage and Effortless Sharing Across Devices"
What do you like best about Dropbox?

What I like most about Dropbox is how simple and reliable it is. It makes storing and accessing files really easy, whether I’m using my phone or laptop. I don’t have to worry about losing important documents because everything is backed up automatically. The clean interface also makes it easy to organize files without feeling overwhelmed.

What is most helpful about it?

The most helpful feature is the ability to share files instantly with others. I can send a link instead of large attachments, which saves time and avoids email issues. It’s also great for collaboration because multiple people can access and update files in one place. Overall, it helps me stay organized and work more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One thing I don’t like about Dropbox is the limited free storage. It fills up pretty quickly, especially if you’re working with large files, which makes upgrading feel almost necessary. Also, the pricing plans can be a bit expensive compared to some alternatives. Sometimes syncing can be slow or confusing if there are multiple versions of the same file. Overall, while it works well, these small issues can be a bit frustrating at times. Review collected by and hosted on G2.com.

Tomasz M.
TM
BIM Specialist
Small-Business (50 or fewer emp.)
"User-Friendly, Reliable Sync with Seamless Desktop Integration"
What do you like best about Dropbox?

Dropbox is very user-friendly and reliable. I really like how quickly it syncs files between my computer and mobile devices. It works perfectly in the background, so I don't have to worry about it. The desktop integration is seamless – browsing cloud files feels just like using a local drive. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

The pricing for the higher storage tiers could be a bit more competitive, especially for individual users. I’ve also noticed that the desktop app can use a lot of CPU resources when it’s indexing a large number of small files, which can be frustrating. On top of that, the free tier offers very limited storage compared to some competitors. Review collected by and hosted on G2.com.

Lavisha B.
LB
Business Development Manager
Small-Business (50 or fewer emp.)
"Simple, Reliable File Syncing and Collaboration with Dropbox"
What do you like best about Dropbox?

its simplicity and reliability and it makes storing, syncing, and sharing files across devices very easy, while also offering helpful features like shared folders, version history, and secure access, which make collaboration smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

One drawback of Dropbox is that its free storage is quite limited compared to other platforms, and the paid plans can feel relatively expensive for what you get. It can also be a bit confusing to manage permissions and shared folders at times, especially when collaborating with multiple users, and syncing large files occasionally takes longer than expected. Review collected by and hosted on G2.com.

Clarence B.
CB
Warehouse Associate
Small-Business (50 or fewer emp.)
"Reliable File Sharing with Speed Trade-Offs"
What do you like best about Dropbox?

I like that I can save all of my files, documents, photos, and videos on Dropbox and share them with people even if I don't have a flash drive. The seamless syncing and performance, along with the advanced sharing controls, are features I appreciate because they're fast and more reliable compared to Dropbox's competitors. I also value the control I have over data that may be sensitive. The initial setup was pretty easy and simple for the most part. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

If there’s something that I don’t like about Dropbox, it’s the speed of uploading that actually moves at a slow pace, which means that it takes longer for the files to upload. I also don’t like the fact that there is only limited free storage. Review collected by and hosted on G2.com.

Chase Leigh P.
CP
partnership director
Education Management
Small-Business (50 or fewer emp.)
"Seamless Auto-Sync Across Devices That Just Works"
What do you like best about Dropbox?

From my experience, the biggest advantage is that everything stays updated across my devices automatically. I can save a file on my laptop and instantly access it on my phone without emailing it to myself or using a USB drive. It just works in the background, which saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Dropbox?

Another downside for me is the pricing when you need more storage. While the platform works well, upgrading can feel a bit expensive compared to some other cloud storage options that offer more space on their free plans. Review collected by and hosted on G2.com.

Questions about Dropbox? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 2 months ago

What strategies do you use to ensure secure and efficient file sharing with Dropbox in your organization?

GU
Guest User
Last activity 12 days ago

What is Dropbox used for?

Pricing Options

Pricing provided by Dropbox.

Plus

$9.99
Per Month

Essentials

$18.00
Per Month

Business

$20.00
1 User Per Month
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Dropbox Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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Dropbox