Fantastic ease of access and capabilities. Provides the ability to perform simple screen and video captures while having the back-end loaded with features to modify, annotate, write, clip, trim, and on and on. I've been using Snagit for numerous revisions and versions, each with a new or improved feature set.
Pay to play software and I'm not the first to pay for an upgrade when older versions work well.
As a Director of IT and still hands-on, this is an excellent tool that goes beyond the Windows or Mac capture apps.
Excellent tool to capture Network settings an anything you can display - just to have a screenshot of the way it was is "priceless" for sure. Anytime we make a change to a Firewall, Switch, copier, cabling, etc. or even a home device, we can see what was working (or not working) before.
Countless hours of guessing, failed attempts of frustration have been avoided by using Snagit.
I also find it very useful for creating "How To" docs and showing steps with a highlighted, bubble or stamp on what to do.