8am CasePeer Reviews & Product Details

They have upgraded some of the fields and capabilities within CasePeer making it easier to navigate through cases and tasks I need to accomplish. Review collected by and hosted on G2.com.

The calendar isnt always easy to enter dates and sometimes you cant edit the event when added. Also, making custom case status fields would be nice for things we deal with just specifically for our office. Review collected by and hosted on G2.com.

I have worked with multiple legal case management platforms over the years, and Casepeer is my favorite. The interface is simple to navigate and understand (you don't need multiple training sessions to figure out where things are or how to look something up), and it's easy on the eyes. The calendar and task system are simple yet do what you need. Customer support is always responsive- same day and addresses any issues or questions. There were no issues in implementing the system and integrating everything over from our prior system was not bad.

I like how it has features for the trust accounting in addition to simple search features and ability to run various reports. There are platforms out there which are much more comprehensive, but you almost need a degree to learn how to use them. There is a point where things become overly complicated and it's not necessary. I personally think Casepeer has a good balance. Review collected by and hosted on G2.com.

Some platforms are integrating AI into their software to assist with searches as well as analyzing data/reports and for summarizing the client's injuries. I would like to see something like that offered by Casepeer. Review collected by and hosted on G2.com.

Adding and having all the information in one place. Review collected by and hosted on G2.com.

wished the text messages had the emoji icons, and also being able to text other people in the same case. Wished there was an email thread like filevine so we don't have to be going back and forth with gmail. Review collected by and hosted on G2.com.

The way in which you can see, by stablishing documentation practices internally, how every part of the operation took care of a process on each step of the way with specific times and option to provide more in depth detail. Review collected by and hosted on G2.com.

At times the disposition of the notes section seems inconvenient. As for it being such a thin column going back to several days of notes requires to skip several pages ahead or open a dedicated notes window. I just feel it could be better oriented at the center and widened underneath the combine of the client summary and tasks Review collected by and hosted on G2.com.

What I like best is how easy to find what i'm looking for is. Review collected by and hosted on G2.com.

What I dislike is itgoes down too frequently Review collected by and hosted on G2.com.

Case peer is easy to use and understand. First time using case peer and no complains. Review collected by and hosted on G2.com.

Since I have used it has crashed about 3 times. Review collected by and hosted on G2.com.

I really like that the software is ready to be used immediately and that it has an integrated intake form that we can send to our clients. Review collected by and hosted on G2.com.

The least helpful thing about the software is that we cannot do everything inside of the program. For instance when letters are generated, they must be downloaded outside of the program. We also dislike that we have to create multiple contacts for different sections of the case. Another issue is the customer support, we are just left videos and figure things out on our own. Review collected by and hosted on G2.com.

Easy to learn and understand and access our clients information Review collected by and hosted on G2.com.

when it takes a while to load the documents Review collected by and hosted on G2.com.

User friendly, intuitive flow for managing cases and providers. Review collected by and hosted on G2.com.

There should be an easy way to change a provider once treating, without losing all notes on that provider as they may have treated at a different location or something like that. Also, for dating out tasks, it would be helpful if multiple tasks could be selected and if the tasks were able to be updated with the same notes rather than each individually if the same notes apply to multiples. Review collected by and hosted on G2.com.

I love its organization the most and how efficient it is for all of our cases. Review collected by and hosted on G2.com.

That it only applies to personal injury matters. I wish it was more diverse and there was a platform in other types of law. Review collected by and hosted on G2.com.