# Socrates.ai Reviews
**Vendor:** Socrates.ai  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About Socrates.ai
Socrates is the Employee Experience Platform that connects your employees with information that otherwise is spread throughout the business. By providing one source of the truth – Socrates creates a consumer-like experience in the workplace, by focusing on employees top of mind concerns and questions and creating an Employee Awesome experience. Socrates takes away all of the background noise and makes the process of Q&amp;A, finding information, and executing transactions – Simple and Easy. Socrates is an enterprise platform vs a toolkit. This means we remove the burden of NLP/Linguistic work and do this for the customer. We have deep NLP expertise within HR &amp; Benefits and continue to extend our NLP beyond HR&amp; Benefits. Socrates allows IT to control the bot ecosystem in a way that works best for the customer and we give the company the ability to maintain control and flexibility while Socrates undertaking the work on behalf of the customer and giving employees the ability to get any question answered or enabling them to take action thru one single experience. Socrates can Connect the Bots as well as Connecting the Dots – since Socrates can connect to any existing platform or chatbot.




## Socrates.ai Reviews
  ### 1. A Perfect Solution to Collaboration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Roslyn M. | Digital learning Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Socrates.ai?**

Socrates.ai has been really helpful in gaining quick access to information. I love that it has helped me plan and set goals for big projects and time management. The getting started tour was really easy to use, and I feel like I was able to quickly adjust to the new platform.

**What do you dislike about Socrates.ai?**

I dislike that I didn't find it sooner. It's been a great tool so far. At first I thought I couldn't customize my tasks, but I was able to figure it out later. Maybe making it a little easier to do that up front would be helpful.

**What problems is Socrates.ai solving and how is that benefiting you?**

It is helping me with collaboration and processing . Sometimes I get stuck in my thinking processes, and asking the right question to Socrates.ai gives me useful responses to help me get "unstuck" in my thinking. I'm able to make more progress in my tasks because I have a chatbot that's actually helpful.

  ### 2. Using Socrates in Todays Busy World

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michele S. | Student Fellow, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Socrates.ai?**

The response flows to my question prompts are on point.

**What do you dislike about Socrates.ai?**

I'm a UX Designer and so work with visualization ideates and that is a pain point with this particular product.

**What problems is Socrates.ai solving and how is that benefiting you?**

How to structure and strategize next steps for my business model

  ### 3. I love this product!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2023

**What do you like best about Socrates.ai?**

Ease of use. What else can I say about it? It's simple enough

**What do you dislike about Socrates.ai?**

It misunderstands sometimes. I have to re do.

**What problems is Socrates.ai solving and how is that benefiting you?**

Answering queries



- [View Socrates.ai pricing details and edition comparison](https://www.g2.com/products/socrates-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+12%3A39%3A14+-0500&secure%5Bsession_id%5D=e954d31f-9222-49fc-84f3-2c01557c32f4&secure%5Btoken%5D=3a99f5078019320920ea05d6440b32df1c2e6308be0347accb91b726b44dfd20&format=llm_user)

## Socrates.ai Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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