Compare Box and Dropbox 
Featured Products
At a Glance
Market Segments
Enterprise (40.6% of reviews)
Small-Business (64.0% of reviews)
Entry-Level Pricing
$5.00 Per Month
$9.99 Per Month
Box
Star Rating
(5,194)4.2 out of 5
Market Segments
Enterprise (40.6% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansDropbox
Star Rating
(31,024)4.4 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dropbox excels in user experience, with many praising its simple and straightforward interface that is easily understandable across various age groups and disciplines. Users appreciate how this simplicity enhances collaboration and file sharing.
- Users say that Box offers a clean interface that makes file management straightforward, especially for non-technical users. This ease of use is complemented by its ability to integrate smoothly with enterprise applications like CRM and email, making it a solid choice for larger organizations.
- Reviewers mention that Dropbox's initial setup is very easy, with clear instructions that facilitate a quick onboarding process. This is a significant advantage for small businesses looking to implement a cloud storage solution without extensive training.
- According to verified reviews, Box is noted for its strong security features, with users highlighting its secure, cloud-based file storage and sharing capabilities. This focus on security is particularly appealing to enterprises that prioritize data protection.
- Users appreciate that Dropbox allows for easy document sharing, including features like client portals for accessing information. This functionality is especially beneficial for professionals who need to collaborate with clients and share sensitive documents securely.
- G2 reviewers indicate that while Box is effective for enterprise-level needs, it may not always match the specific workflow requirements of smaller teams, leading to some configuration challenges. In contrast, Dropbox's flexibility and user-friendly design make it a preferred choice for small businesses.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
Free Trial
Box
Free Trial is available
Dropbox
Free Trial is available
Ratings
Meets Requirements
8.8
4,393
9.0
26,517
Ease of Use
8.7
4,437
9.0
26,945
Ease of Setup
8.7
1,100
9.1
8,865
Ease of Admin
8.7
989
8.9
5,432
Quality of Support
8.4
3,033
8.6
19,128
Has the product been a good partner in doing business?
8.7
881
8.9
5,035
Product Direction (% positive)
7.7
4,289
7.9
26,451
Features by Category
Signature Process
9.2
57
Not enough data
9.1
53
Not enough data
9.3
57
Not enough data
9.1
57
Not enough data
8.8
54
Not enough data
9.2
50
Not enough data
9.0
54
Not enough data
9.3
51
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
55
Not enough data
9.2
55
Not enough data
9.2
54
Not enough data
Platform
8.8
64
Not enough data
9.2
71
Not enough data
9.0
60
Not enough data
9.3
68
Not enough data
8.8
61
Not enough data
File Management
8.6
2952
8.9
22024
8.7
3315
8.6
22036
8.9
3272
9.0
22050
8.3
3172
8.6
21552
8.5
2270
8.6
20261
Agentic AI - Cloud Content Collaboration
7.3
47
Feature Not Available
8.0
51
7.6
710
7.6
47
7.2
694
Collaboration
8.7
2852
8.7
20319
9.1
3416
9.2
22623
7.8
2642
8.0
18958
8.3
2557
8.2
17918
Administration
8.8
2005
8.6
16769
8.7
1861
8.5
16353
8.7
1789
8.7
16550
8.6
2043
7.7
17892
8.7
1666
8.2
15906
9.1
2134
8.8
17628
Platform
8.9
813
9.0
10689
8.5
611
8.3
9573
8.6
573
8.3
9478
8.5
497
8.1
9101
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Feature Not Available
Not enough data
7.5
370
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
362
Not enough data
7.6
366
Not enough data
Feature Not Available
Platform
Not enough data
8.6
381
Not enough data
8.7
379
Not enough data
8.4
371
Generative AI
Not enough data
6.9
360
Not enough data
Feature Not Available
Agentic AI - Video Editing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
57
Not enough data
Feature Not Available
Agentic AI - Enterprise Content Management (ECM)
7.5
16
Not enough data
8.1
15
Not enough data
8.0
15
Not enough data
File Management
9.0
113
Not enough data
8.5
96
Not enough data
8.3
93
Not enough data
8.7
106
Not enough data
8.9
111
Not enough data
8.6
99
Not enough data
8.4
93
Not enough data
8.2
91
Not enough data
8.4
88
Not enough data
8.9
112
Not enough data
9.0
108
Not enough data
8.7
105
Not enough data
Workflow
8.4
95
Not enough data
8.3
97
Not enough data
8.5
100
Not enough data
8.8
100
Not enough data
8.6
91
Not enough data
Platform
8.6
92
Not enough data
9.0
108
Not enough data
8.6
90
Not enough data
8.7
89
Not enough data
8.6
91
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and Dropbox are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as AI Agents For Business Operations, Enterprise Content Management (ECM), and E-Signature
Dropbox is categorized as Video Editing
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.4%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Marketing and Advertising
6.0%
Information Technology and Services
5.9%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.5%
Other
74.1%
Alternatives
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there a way to sync multiple box accounts?
3 Comments
SM
I'm not specifically sure about syncing folders, but you can give access to people via email address. Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
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