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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

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Mozilla Firefox Reviews (502)

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Mozilla Firefox Reviews (502)

View 2 Video Reviews
4.4
502 reviews

Pros & Cons

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Luca P.
LP
✅ CTO - Growth Marketer full stack #MarTech | ⚡️ SaaS Advisor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Privacy-first browser with strong tracking protection and flexible identity separation"
What do you like best about Mozilla Firefox?

I like that Firefox centers privacy controls as first class browser primitives, specifically Enhanced Tracking Protection (ETP) and Total Cookie Protection (TCP) working together to limit cross site tracking by locking cookies to the site where they were created. I also like that TCP is enabled by default in Standard mode, so the baseline posture is already protective without requiring deep configuration.

Enhanced Tracking Protection feels like a core subsystem rather than a bolt-on feature, because it is always present in the main browsing UI and can be inspected from the address bar shield. The Protections Dashboard at about:protections is also a practical touch, since it provides a centralized view of what was blocked and which protections are active.

The default blocking scope is broad enough to matter in real browsing, covering social media trackers, cross-site tracking cookies, fingerprinters, and cryptominers using a tracker list provided by Disconnect. That “multiple classes of tracking” approach is important because modern tracking rarely relies on a single technique.

Total Cookie Protection standsout as a structural privacy control because it partitions cookies into separate “cookie jars” per website, so third-party content embedded on one site cannot reuse the same cookies on other sites. The documentation is unusually clear about the mental model, which makes it easier to explain internally to teammates or stakeholders who are not browser specialists.

Having Total Cookie Protection enabled by default in Standard mode is a strong product decision because it reduces the gap between “privacy intent” and “privacy outcome.” Mozilla also states there should be no noticeable effect on browsing with this default, which sets an expectation of usability rather than “security at any cost.”

Strict mode adds Bounce Tracking Protection aimed at redirect-based tracking flows, where intermediate URLs are used to gather information as navigation happens. The behavior is described concretely, including automatic detection and clearing of cookies and storage associated with bounce trackers when there is no user interaction within a designated time.

Site-level control is handled in a way that fits troubleshooting reality: the shield panel shows whether blocking occurred and provides a toggle to disable Enhanced Tracking Protection for a specific site when breakage happens. The exception list concept is also explicit, which makes it clearer that the decision is persistent rather than a one-time bypass.

The “report a broken site” path is integrated into the same privacy surface, with an explicit “Send report” flow from the shield panel. That linkage between anti-tracking and compatibility reporting is useful because it encourages feedback loops instead of leaving users to silently weaken their posture.

Copy Clean Link is another detail that reads like someone thought about modern tracking patterns, since Firefox can strip tracking parameters from copied URLs starting with Firefox version 120. The fact that it applies to both copying from the address bar and in-page links improves consistency.

For identity separation, Multi-Account Containers provides a clear model: different containers keep separate cookies and site data, which supports working with multiple accounts and reduces accidental session mixing. The official documentation frames it as a way to separate browsing “contexts,” and that matches how work, personal, and testing identities often need to coexist.

On the security-hardening side, HTTPS-Only Mode is a valuable guardrail, because Firefox can attempt to load sites over HTTPS and warn when a secure connection is not available. The feature also supports exceptions when needed, which helps when interacting with legacy systems that have not been modernized.

DNS over HTTPS is handled with more nuance than a simple toggle, since Mozilla explains that traditional DNS lookups are unencrypted and that DoH performs name resolution over an encrypted HTTPS connection. Mozilla also acknowledges operational risks, including that DoH can bypass DNS-based filtering and parental controls, which is essential context for managed networks.

Mozilla’s DoH documentation goes further by describing mechanisms that can prevent DoH from enabling when it would conflict with policies or controls, which is exactly the kind of detail that makes a feature deployable rather than theoretical. The same page also discusses Encrypted Client Hello (ECH) and notes that Firefox uses DoH to fetch ECH configuration, which connects multiple privacy layers into a coherent story.

Password handling documentation is also refreshingly specific: Mozilla describes how Firefox encrypts saved passwords locally and outlines how Firefox Sync protects logins. That level of specificity is helpful when writing internal guidance, because “secure” can mean very different things depending on what is actually encrypted and where.

For web development workflows, Responsive Design Mode is documented as more than a viewport resizer, since it supports device simulation elements such as touch behavior and network throttling presets. Having this as a first-party feature reduces reliance on external tooling for basic responsive triage. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

Strong cookie protections can still break websites, and Mozilla explicitly notes that Total Cookie Protection may cause “site breakage,” especially around login flows, post-login functionality, or third-party iframe errors.

The primary workaround is often to disable protections for a site (or relax cookie settings), which fixes the immediate issue but can leave behind long-lived exceptions that are easy to forget and hard to audit later. Review collected by and hosted on G2.com.

Nijat I.
NI
Full-stack Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Fast, Secure, and Customizable Browsing Experience"
What do you like best about Mozilla Firefox?

Mozilla Firefox is fast, stable, and private. This ensures safe and smooth browsing. The flexible layout enables users to customize tabs, toolbars, and themes. Extensions and add-ons are readily discoverable and installable. This increases functionality. Online security is ensured with tracking features. All in all, it is balanced in terms of speed, flexibility, and security. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

It takes a little longer to load than other browsers for some web pages. It may appear cluttered if many extensions are installed. Sometimes updates reset settings or layouts. These may be confusing. Sometimes it takes more memory to load for older hardware. It may be slow at times for some web pages. At other times, it may appear cluttered if many extensions have been installed. Review collected by and hosted on G2.com.

KOSTIANTYN S.
KS
Creative Copywriter
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Secure, Community-Driven Browser with Expansive Add-Ons"
What do you like best about Mozilla Firefox?

Mozilla became the first browser I transitioned to from an idea to break up with Internet Explorer. There was not only an interest, but also the wish to find any free from limitations linked to non-free software. Then, I was delighted because of the Ukrainian community of developers; it was a moral satisfaction for me to have any software with domestic partake.

There were cases when the browser's security was crucial to prevent occasional visits to sites with malware. Developers say the safety is what makes the browser different from the others. Furthermore, with so many add-ons, risks increase simultaneously with the user's wish to try any new. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

Users decide for themselves which add-ons to connect. If to get carried away, the list will become overfilled quickly, and consequently, the performance will fall. So, it is a user's responsibility to track their tray for what slows the browser's work. Review collected by and hosted on G2.com.

Diego M.
DM
IT & Security Lead
Mid-Market (51-1000 emp.)
"I like its performance and memory administration. Firefox is better than other popular web browsers."
What do you like best about Mozilla Firefox?

What I really like about Mozilla Firefox is its efficient memory management. I can keep many tabs open without experiencing crashes or slowdowns, which isn’t always true with other browsers.

Its history management is excellent, clean, reliable, and easy to navigate. Additionally, the plugin store offers a wide variety of useful tools, making it a flexible and customizable option for both casual and power users. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

I would really appreciate the ability to lock font styles and text sizes, so that my preferences persist even after browser updates. This would be especially useful for people with astigmatism or presbyopia, as consistent and readable text settings make a big difference in day-to-day usability.

Currently, I have to reconfigure these settings every time the browser updates, which is frustrating and time-consuming.

Additionally, I’d like to see stricter verification and quality control for browser plugins. It would be great to have stronger guarantees that extensions actually do what they claim, especially when it comes to privacy and functionality. Review collected by and hosted on G2.com.

TW
graphic designer
Graphic Design
Small-Business (50 or fewer emp.)
"Fast Browsing with Intuitive Interface"
What do you like best about Mozilla Firefox?

I find Mozilla Firefox's user interface particularly appealing; it's easy to navigate, which greatly enhances my browsing experience by making it straightforward and intuitive. The browser's speed impresses me, as it allows for fast page loading, which is essential for efficient internet browsing and saves me time. Additionally, the initial setup process of Mozilla Firefox was extremely easy; the download was straightforward, and the installation was fast, making the overall experience hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

I think more extensions should be allowed on Mozilla Firefox and the boot time can be faster. Review collected by and hosted on G2.com.

Shannon H.
SH
Accounts Manager
Small-Business (50 or fewer emp.)
"Reliability and Efficiency at Its Best"
What do you like best about Mozilla Firefox?

I find the reliability of Mozilla Firefox fantastic. I like the shortcuts to access various applications that I use daily, which helps me work more efficiently. It appears to be the only browser that consistently works when I access Comcast Business VoiceEdge and supports Appfolio, which is my primary workspace daily. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

I have not found any issues with Mozilla Review collected by and hosted on G2.com.

Rene M.
RM
Solution Architect
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"The best browser for privacy"
What do you like best about Mozilla Firefox?

Its privacy allows me to navigate in a 100% private way and fast; for me, it is the best browser to use Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

The difficulty in moving your passwords from Chrome and sessions from any other browser Review collected by and hosted on G2.com.

Sulalitha W.
SW
Freelance Graphic Designer
Graphic Design
Small-Business (50 or fewer emp.)
"The Mozilla Firefox is a lightning fast, privacy-centered browser with good customizing capabilities"
What do you like best about Mozilla Firefox?

It provides notable privacy features, is fast, and highly customizable making it secure and personal to browser. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

Some sites are not optimized for Firefox and uses more memory, esp with lots of tabs open. Review collected by and hosted on G2.com.

CS
Finance and Administration Manager
Small-Business (50 or fewer emp.)
"Fast and reliable"
What do you like best about Mozilla Firefox?

It is fast and reliable. I aalso feel that my privacy and security are better than with other browsers. It also has the necessary plugins. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

I don't dislike anything about Firefox. I have been using it as my main browser for about 10 years Review collected by and hosted on G2.com.

TN
IT Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Firefox - Good security but annoying updates!"
What do you like best about Mozilla Firefox?

Firefox has strong security and privacy features, supports many useful extensions, and is lightweight, so it doesn't use too much RAM. It's also open-source and customizable, which is great for users who like to tweak their browser. Review collected by and hosted on G2.com.

What do you dislike about Mozilla Firefox?

It runs slower compared to some other browsers, and some websites don't work well on it. One thing i really hate is how Firefox handles updates-every time I open the browser, I have to wait for it to finish updating, while other browsers update in the background. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

21%

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