--- title: Ubuntu Reviews meta_title: 'Ubuntu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2412 reviews by the users' company size, role or industry to find out how Ubuntu works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2412 scale: '5' date_modified: '2026-11-10' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Ubuntu Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

User Insights

Average based on 2412 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Ubuntu Reviews FAQs

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Last updated: Nov 01, 2026

What is Ubuntu, and what problem is it built to solve?

Ubuntu is Canonical’s open-source enterprise Linux distribution. It is intended to provide open-source security, support, and services across the software stack, extending from cloud environments to the edge.

What languages does Ubuntu support?

Ubuntu supports 7 languages: English, Chinese (Simplified), French, German, Spanish, and others.

What company sizes and industries is Ubuntu the best fit for?

Ubuntu’s strongest reviewer-reported fit is among small and mid-market organizations, with a notable presence in software, IT services, and computer and network security. The segments represented most prominently are:
  • Company size — Small Business: Organizations with 50 or fewer employees.
  • Company size — Mid-Market: Organizations with 51–1,000 employees.
  • Industry — Software and IT: Computer Software and Information Technology and Services.
  • Industry — Security: Computer & Network Security.

How long does it take to implement Ubuntu across a team?

Ubuntu implementations range from very quick starts to rollouts that take several months. The reported go-live times cluster as follows:
Time to go live Relative frequency
Less than 1 day Common
Less than 1 month Common
1–3 months Also reported
3–6 months or longer Less common

What customer support options does Ubuntu provide, and how do users find the overall support experience?

Ubuntu’s listed support options include 24/7 live-rep assistance, chat, and FAQs or a forum. In practice, users value the extensive community help and documentation, while direct support experiences can vary; organizations seeking guaranteed assistance may need a paid support arrangement.

What is the experience like for teams switching to Ubuntu from another tool?

Switching to Ubuntu has often been motivated by a desire to reduce licensing costs, improve performance or security, and get a more suitable environment for development and server work. Moves from Windows and Windows Server, as well as from Linux distributions such as Red Hat Enterprise Linux, CentOS, and Debian, reflect those priorities. The transition can take some adjustment, particularly for teams new to Linux commands, but Ubuntu’s package availability and familiar development and server workflows can make the change worthwhile.

What tools and platforms does Ubuntu integrate with, and how do these integrations help users get more value from the product?

Ubuntu offers 58 integrations, spanning development, infrastructure, cloud, and team workflow tools. Users describe these connections as useful for keeping coding and deployment environments aligned, working with containers, and connecting day-to-day development with cloud and operations workflows.
  • Development and code tools: GitHub, Visual Studio Code, Node.js, Python, and Apache Maven.
  • Containers and orchestration: Kubernetes and Docker Hub.
  • Cloud and infrastructure: AWS Lambda and Azure Virtual Machines.
  • Databases and workflow automation: MySQL, PostgreSQL, and n8n.

What features or capabilities could make Ubuntu even more useful?

The most useful improvements would address hardware setup, software compatibility, and the friction some users encounter with package installation. Recurring requests include:
  • Make hardware and driver setup more reliable: Improve out-of-the-box support and simplify driver detection and installation, especially for newer or specialized devices.
  • Broaden compatibility with commercial software: Make it easier to use proprietary applications and tools that are common on other operating systems.
  • Improve package choice and performance: Give users more flexibility around Snap packages and make app launches and software management feel faster and more consistent.
  • Polish desktop controls: Expand built-in customization and make update behavior and system changes clearer to users.

Is Ubuntu considered safe and secure for handling data?

Ubuntu users often value its security-focused environment and regular security fixes, and describe using system permissions, firewalls, and update practices to protect their systems. That can make it a reassuring base for development and server work, though security still depends on how each system is configured and maintained; occasional update or driver compatibility issues can require attention.

Ubuntu Reviews (2,412)

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Ubuntu Reviews (2,412)

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Pros & Cons

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Yassine S.
YS
Yassine S.
Infrastructure & Security Engineer
Enterprise (> 1000 emp.)
"Reliable, Flexible, and Cost-Effective for Daily Operations"
5/5
What do you like best about Ubuntu?

What I appreciate most about Ubuntu is the way it balances stability, simplicity, and flexibility. The interface is intuitive and easy to navigate, and day-to-day system administration feels straightforward thanks to strong package management and clear, well-maintained documentation.

It also integrates smoothly with cloud, virtualization, and automation tools, which makes deployments and ongoing maintenance easier. In my experience, performance is consistently reliable on both servers and workstations, with efficient resource usage and solid uptime.

Not having licensing costs delivers excellent ROI, and the large community plus extensive documentation make onboarding and troubleshooting much less painful. On top of that, Ubuntu provides strong support for AI workflows, containers, and modern development tools, which helps teams adopt newer technologies more quickly. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

What I dislike most about Ubuntu is that some updates can occasionally introduce compatibility issues, particularly in environments that depend on older applications or specialized hardware. These situations aren’t common, but when they do happen they often mean extra testing is needed before deployment.

The user interface is mostly intuitive, yet certain administrative tasks still rely heavily on the command line. That can be a hurdle for less experienced users. Support quality can also be inconsistent when you’re depending on community resources, and organizations that need guaranteed assistance may end up requiring a paid support subscription.

Lastly, although Ubuntu has strong support for AI, cloud, and development ecosystems, integrating some third-party enterprise software can still take additional configuration compared with commercial operating systems. Review collected by and hosted on G2.com.

Sayed S.
SS
Sayed S.
Operations Team Member
Small-Business (50 or fewer emp.)
"Stable, Developer-Friendly Ubuntu LTS with Easy Software Management"
4.5/5
What do you like best about Ubuntu?

What I love most about Ubuntu is how it perfectly balances stability, ease of use, and a powerful environment for building things. Unlike other operating systems that make me hunt down installers on random websites, Ubuntu handles all my programs through a centralized software center and simple terminal commands, keeping my setup clean and easily updated. Because I rely on the Long-Term Support (LTS) versions, I get a rock-solid system with five years of guaranteed security patches, meaning I can focus on my projects instead of worrying about unexpected system breaks. On top of that, it works beautifully right out of the box with vital developer tools like Docker and Kubernetes, while its lightweight performance and built-in security give me complete control over my privacy without dragging down my hardware. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

What bothers me most about Ubuntu is how it sometimes feels like it's trying too hard to be a commercial product, which ruins the fun of using Linux. My biggest headache is the way it forces "Snap" apps on me—they take way too long to open, use up too much memory, and the system practically hides the better versions. The whole setup also feels a bit heavy and slow, especially if you aren't using a brand-new computer. Plus, seeing ads popping up in my terminal command line just to get me to buy their premium service feels really annoying. Instead of a smooth, clean experience, I constantly have to tweak things to get rid of the bloat and worry that the next big update might randomly break my Wi-Fi or screen settings. Review collected by and hosted on G2.com.

Gufran B.
GB
Gufran B.
Project Manager
Enterprise (> 1000 emp.)
"Stable Open-Source Powerhouse with Zero Licensing Costs"
5/5
What do you like best about Ubuntu?

What I value most about Ubuntu is its stability, developer-friendliness and reliable software packages management (apt, Snap). Using this OS as my daily driver makes my work productive and comfortable due to the native Linux terminal, Docker utility and comprehensive documentation. The stability and security of the LTS versions also contribute to a positive experience and simplify work. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

In my view, Ubuntu’s main drawback is its heavy reliance on Snap packages, which can result in slower application performance and increased disk usage. Also, while Ubuntu generally offers strong hardware support, certain proprietary applications or specific peripheral devices may still need extra configuration to work properly. Lastly, some professional tools, such as Adobe Creative Suite, along with other Windows-only programs, are not supported natively. Review collected by and hosted on G2.com.

lakshan p.
LP
lakshan p.
Information Technology Specialist
Mid-Market (51-1000 emp.)
Originally submitted 9/24/2026
"Ubuntu LTS: Powerful, Stable, and Easy to Use with Great Community Support"
4.5/5
What do you like best about Ubuntu?

What I like most about Ubuntu is the strong balance it strikes between ease of use and real power. It works well right out of the box for both beginners and experienced users, offers excellent hardware compatibility, and is backed by a huge community with very solid documentation.

The regular Long Term Support (LTS) releases give me confidence in its stability, and the Software Center along with apt package management makes installing and keeping software up to date very straightforward. I also appreciate how smoothly it runs across a wide range of hardware, from older machines to modern workstations. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

Some hardware—especially newer Wi‑Fi cards, printers, or GPUs—may still require manual driver installation or additional configuration. Review collected by and hosted on G2.com.

AM
Archana M.
Software Engineer
Small-Business (50 or fewer emp.)
"Stable, Lightweight Ubuntu for Smooth Web Development and Security Testing"
5/5
What do you like best about Ubuntu?

Ubuntu is the most stable OS among the Linux OSes I’ve used, and I really like its UI, stability, and overall performance. Ubuntu uses fewer resources like CPU and RAM than other os, and I can run all my software tools easily.

I installed Node.js, VS Code, Docker, and Postman, and my full web development setup runs smoothly—everything works without issues. Since it’s a Linux-based OS, I can also install penetration testing tools that are available in Kali Linux and test the security of the websites we develop using tools like Nmap and Wireshark. I use Ubuntu for both development and ethical hacking on the same OS, and because it consumes less memory, I can run multiple applications at once without any lag. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

Since this is a Linux-based OS, sometimes I need command-line skills for certain tasks, like installing software. Also, some hardware drivers and third-party software can require extra setup compared to other operating systems. Otherwise, everything is fine, and I love it. Review collected by and hosted on G2.com.

Caiaphas C.
CC
Caiaphas C.
Software Engineering Intern
Small-Business (50 or fewer emp.)
"Cloud-Ready Linux with Fast Updates, Despite Snap Frustrations"
4.5/5
What do you like best about Ubuntu?

I like that Ubuntu is free and open source, easy to provision, and has a massive package ecosystem. I appreciate its fast security updates and consistent first-class support across every major cloud provider. The huge community is a real bonus—whatever error I hit, someone has already solved it on a forum. Setting it up was honestly easy: the cloud images and cloud-init let me spin up a fully configured server in minutes without touching an installer. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

I find Snap slow to start, and it forces updates. I’d like to be able to fully disable it without breaking the system, make it opt-in, and have classic debs available for apps like Chromium. Non-LTS releases only get nine months of support. Hardware enablement kernels sometimes break on older machines; I’d like a long-term legacy hardware kernel branch, better testing on pre-2015 hardware, and a warning before an automatic kernel upgrade drops support for my hardware. Review collected by and hosted on G2.com.

Pankaj P.
PP
Pankaj P.
Member
Enterprise (> 1000 emp.)
"Snappy, Predictable, and Developer-Friendly—Ubuntu Respects Your Machine"
4.5/5
What do you like best about Ubuntu?

What I love most about Ubuntu is how it feels like an honest operating system—one that genuinely respects that I own my machine. It doesn’t treat my hardware like ad space, push sudden multi-gigabyte restarts in the middle of a workday, or hide essential developer packages behind tedious setup wizards. Instead, it hits that rare sweet spot where I can get straight to work in a snappy, distraction-free environment that stays predictable day after day, without spending hours babysitting system configs just to keep basic audio or Wi‑Fi working. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

Ubuntu has been exceptionally reliable for me, but the biggest trade-off is its reliance on Snap packages, which can take a little longer to launch than traditional native builds. The default desktop is also kept very streamlined, so if you want to tailor specific shortcut behaviors or make more advanced visual tweaks, you’ll usually need to install a few community extensions instead of being able to adjust everything through the native settings right out of the box. Review collected by and hosted on G2.com.

Andrey S.
AS
Andrey S.
Team Leader
Small-Business (50 or fewer emp.)
"Ubuntu: Flexible, free, and perfect for learning programming"
5/5
What do you like best about Ubuntu?

As a personal user in Colombia, what I value most about Ubuntu is its flexibility for programming and development tasks. I mainly use the terminal with APT to install development tools (Python, Node.js, Docker) quickly and without complications.

The GNOME interface is intuitive and allows me to work comfortably both in Spanish and by configuring the system to my liking. The automatic security updates give me peace of mind, and the support from the Spanish-speaking community in forums is excellent when I have questions.

Additionally, being open-source, I can fully customize it without worrying about licenses. I use it in dual-boot with Windows 11, and Ubuntu is my main system when I need to program or experiment with new technologies. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

Since I am not an expert programmer, the learning curve can sometimes be a bit frustrating. What I like least is that, for specific tasks or when an unexpected error occurs, I can't solve it just with the graphical interface; I have to resort to searching for tutorials on forums, YouTube, or technical documentation on the internet.

Although the help community is excellent, I would like the system to facilitate these processes more "by default" without forcing the user to research so much on the web or to use commands in the terminal for simple things. Review collected by and hosted on G2.com.

Ganesh D.
GD
Ganesh D.
Web Developer
Mid-Market (51-1000 emp.)
"Developer's Dream: Free, Lightweight, and Feature-Packed"
5/5
What do you like best about Ubuntu?

I love that Ubuntu is free, lightweight, and developer-friendly. The terminal is a big plus for managing projects and installing tools efficiently. Ubuntu works really well with technologies like Node.js, Git, and Docker, providing a reliable environment for backend development and running applications in containers. This helps keep my workflow organized, making it easier to build, test, and manage projects without spending money on an operating system. The initial setup was straightforward, and starting with basic development tools didn't take much time, which added to a smooth experience. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

Sometimes setting up certain drivers or fixing compatibility issues can be frustrating, especially for beginners. Some apps also work better on Windows, so it would be nice to have broader software compatibility and easier troubleshooting. Ubuntu could improve by providing clearer error messages and simple step-by-step solutions for common problems. Better automatic driver detection, easier software installation, and a built-in tool to identify and fix system issues would make it much more beginner-friendly. Review collected by and hosted on G2.com.

Muhammed A.
MA
Muhammed A.
Technical Project Manager
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Stable, Customizable, and Great for Development—Ubuntu Delivers"
4.5/5
What do you like best about Ubuntu?

Ubuntu has been a dependable operating system for my daily work. It's stable, responsive, and easy to customize based on my workflow. I also appreciate how well it works with the development tools I use, making it simple to set up projects and keep everything running smoothly. Since it's open source, it delivers excellent value without sacrificing reliability or performance. Whenever I've needed help, the documentation and community have made it easy to find solutions. Overall, it has been a solid platform for both development and everyday productivity. Review collected by and hosted on G2.com.

What do you dislike about Ubuntu?

Some hardware drivers and third-party software can require extra setup compared to other operating systems. While most issues can be resolved, the initial configuration may take a little time, especially when working with newer hardware or specialized applications. Review collected by and hosted on G2.com.

Questions about Ubuntu? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 2 months ago

What is special about Ubuntu?

6 Upvotes
5
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Igal M.
IM
Igal Milman
•
Last activity almost 4 years ago

Why do we need the OS talking to us?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

14%

Perceived Cost

$$$$$
Ubuntu Comparisons
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