--- title: Synology Office Suite Reviews meta_title: 'Synology Office Suite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 22 reviews by the users' company size, role or industry to find out how Synology Office Suite works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 22 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Synology Office Suite Reviews **Vendor:** Synology **Category:** [Document Creation Software](https://www.g2.com/categories/document-creation) **Average Rating:** 4.4/5.0 **Total Reviews:** 22 ## About Synology Office Suite Synology Office Suite is a comprehensive on-prem productivity solution designed to help organizations embrace AI transformation, enhancing communication, streamlining workflows, and accelerating content creation. With a one-time purchase, it provides a cost-effective solution for organizations of all sizes. The suite brings user-friendly and intuitive tools including Synology Drive, Office, MailPlus, Chat, Calendar, Contacts, Note Station, and AI Console, making it easy for teams to get started. For more information please visit: https://www.synology.com/en-global/dsm/overview/productivity ## Synology Office Suite Pros & Cons **What users like:** - Users find the **ease of use** in Synology Office Suite enhances productivity through seamless collaboration and management. (11 reviews) - Users love the **real-time collaboration** features of Synology Office Suite, enhancing teamwork and productivity effortlessly. (10 reviews) - Users love the **seamless integrations** of Synology Office Suite, enhancing productivity and secure document management effortlessly. (9 reviews) - Users value the **seamless collaboration** enabled by Synology Office Suite, enhancing teamwork both on-site and remotely. (9 reviews) - Users love the **real-time collaboration tools** of Synology Office Suite that enhance productivity and streamline teamwork. (8 reviews) - Free Services (8 reviews) - Accessibility (7 reviews) - Seamless Integration (7 reviews) - Simple (7 reviews) - Customer Support (6 reviews) **What users dislike:** - Users note the **limited features** in Synology Office Suite compared to Office 365, hindering overall functionality and collaboration. (6 reviews) - Users express dissatisfaction with the **lack of features** , especially in document conversion and table management. (4 reviews) - Users find the **conversion of MS documents inadequate** , leading to issues with tables and advanced features compared to Office 365. (4 reviews) - Users find that Synology Office Suite has **missing features** like inadequate document conversion and table handling. (4 reviews) - Users note the **lack of advanced features** in Synology Office Suite, limiting functionality and mobile experience. (3 reviews) - Users find the **learning curve steep** with Synology Office Suite, especially when transitioning from other office solutions. (3 reviews) - Limited Functionality (3 reviews) - Poor Interface Design (3 reviews) - Formatting Issues (2 reviews) - Limited Customization (2 reviews) ## Synology Office Suite Reviews ### 1. Synology Office Suite: A Fantastic Collaboration Tool for Teams of Any Size **Rating:** 5.0/5.0 stars **Reviewed by:** Marie Antoinette C. | IT File Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Synology Office Suite?** The seamless integration of Synology Office Suite with our Synology NAS is the best feature for me because it give the team the complete control, security and privacy over our data, which is very vital for the team. The real-time collaboration allows our team members in editing the documents simultaneously without lags or delays. The combination of its features which gives security, performance, and teamwork makes it a top choice for us. **What do you dislike about Synology Office Suite?** One thing I dislike about Synology Office Suite is the mobile experience which feels less polished compared to the desktop version. Though it gets the job done, the interface could be more intuitive. Some features don’t translate as seamlessly to smaller screens.The suite occasionally lacks some advanced formatting or functionality found in other mainstream office tools, which can be limiting for more complex tasks. **What problems is Synology Office Suite solving and how is that benefiting you?** Synology Office Suite benefits the team in following areas: 1) Data Privacy and Security 2) Seamless Collaboration 3) Centralized Storage 4) Cost Efficiency Byhosting everything on our own Synology NAS, we maintain full control over our files. This eliminates concerns about data breaches or unauthorized access that can come with third-party cloud services.The real-time editing feature allows our team to work together on documents, spreadsheets, and slides without creating multiple versions or sending files back and forth. This has greatly improved our workflow and saved us a ton of time. All our documents are stored in one secure location, making it easy to organize, access, and share files without the clutter or confusion of scattered tools. Since it’s included as part of the Synology ecosystem, we’ve reduced our dependency on external subscription-based tools, saving money in the long run.These benefits have streamlined our operations, enhanced collaboration, and given us peace of mind knowing our data is safe and accessible anytime. It’s been a great solution for our team. ### 2. User friendly and easy to collaborate with others users on the shared documents **Rating:** 5.0/5.0 stars **Reviewed by:** David Liu . | sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Synology Office Suite?** It's very easy to use. When I set up my NAS, it was the first application I used. I can easily access my files and share them with other cross-devices just like the general cloud storage. Also, it provides online documents like doc, sheet, and slide which work like Microsoft ones and it's integrative. The most important thing is that it's no license required! I can build up my own cloud based on the capacity I need. The model I use is DS224+ which I highly recommend. **What do you dislike about Synology Office Suite?** Some features of the slide and sheet are not powerful like Microsoft one. However, It's ok for my daily use. **What problems is Synology Office Suite solving and how is that benefiting you?** I don't need to pay for the license of cloud space and I can totally manage the data by myself. ### 3. Great, locally hosted office software **Rating:** 4.0/5.0 stars **Reviewed by:** Russel T. | GIS Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Synology Office Suite?** I love that it is locally hosted from my NAS and is able to work in any web browser. It's got the basic features down and works well. Plus there are no ongoing subscription fees! **What do you dislike about Synology Office Suite?** I wish that there were better mobile apps that provide editing functionality. I am able to edit through the Drive app on my phone, but it is not very easy to do and is pretty clunky. **What problems is Synology Office Suite solving and how is that benefiting you?** I use Synology office primarily for its spreadsheet functionality. It's a fairly basic Spreadsheet app, but it does cover my needs. I also use the Drive app to ensure I have access to files in the cloud. ### 4. My Experience Collaborating with My Team Using the Synology Office Suite **Rating:** 5.0/5.0 stars **Reviewed by:** Adam T. | IT Support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Synology Office Suite?** I love how easy it is to create, edit, and share documents, spreadsheets, and slides in real time with my team. The interface is intuitive, ensuring that even new users can get started quickly **What do you dislike about Synology Office Suite?** So far, I haven’t encountered any major issues with Synology Office Suite, it took some adjustment to move from another office to synology. **What problems is Synology Office Suite solving and how is that benefiting you?** Synology Office Suite helps streamline team collaboration by providing a centralized platform where we can create, edit, and manage documents, spreadsheets, and presentations in real time. It eliminates the need for third-party cloud services, giving us full control over our data and ensuring better security and privacy. ### 5. Perfect for home office **Rating:** 5.0/5.0 stars **Reviewed by:** Roger M. | Senior Technical Support Engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Synology Office Suite?** Fast and ready to use. For small offices **What do you dislike about Synology Office Suite?** Nothing all works as expected no issues for now **What problems is Synology Office Suite solving and how is that benefiting you?** Work from anywhere ### 6. For Teams who need to collaborate without huge fees **Rating:** 5.0/5.0 stars **Reviewed by:** Derek W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Synology Office Suite?** The Synology Office Suite is run from your DiskStation so you are in control and not reliant on expensive cloud services. The applications are easy to use, especially if you have moved from another office suite and team collaboration is simple no matter how frequently you use it. Is so simple to setup and implement and integrate into your business (and home) and if you do run into difficulty, the Synology support team are always there to assist. **What do you dislike about Synology Office Suite?** The speed does depend on your network and the drives you have installed **What problems is Synology Office Suite solving and how is that benefiting you?** The Synology Office Suite can give you a full featured set of office tools without the cost of subscriptions and storage and gives you peace of mind knowing it is sitting on your secure DiskStation. ### 7. The best alternative office software from Microsoft office **Rating:** 5.0/5.0 stars **Reviewed by:** Hank H. | BL Lead (BL-8 Medical & Healthcare interconnection), Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Synology Office Suite?** Free AI support on Synology office which is awesome! **What do you dislike about Synology Office Suite?** Hope the UI/UX design could be more user-friendly **What problems is Synology Office Suite solving and how is that benefiting you?** It helps me to manage private data in a private cloud. ### 8. Wow **Rating:** 4.0/5.0 stars **Reviewed by:** Olle C. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Synology Office Suite?** First of all, I have to admit that I didn't realize that Office was included in the NAS. Office is great on my iPhone and iPad. Especially since it doesn't cost a penny and it's also saved directly to my NAS. Convenient and free! **What do you dislike about Synology Office Suite?** I don't know of any disadvantages yet, but there is certainly room for improvement. **What problems is Synology Office Suite solving and how is that benefiting you?** I don't want to pay a small fortune to be able to write a document on my iPad. ### 9. "Efficient Collaboration with Synology Office Suite" **Rating:** 2.5/5.0 stars **Reviewed by:** saifudheen p. | ICT Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Synology Office Suite?** Synology Office Suite boosts our productivity with easy-to-use, real-time collaboration tools. It integrates seamlessly with our Synology NAS for secure, self-hosted document management. With features like versioning, comments, and permissions, it's efficient, reliable, and secure—perfect for teams. **What do you dislike about Synology Office Suite?** While Synology Office Suite offers solid functionality for teams, there are a few areas where it could improve. The interface, although simple, can feel a bit basic compared to other office suites like Google Workspace or Microsoft Office 365. **What problems is Synology Office Suite solving and how is that benefiting you?** Synology Office Suite solves problems around document organization, real-time collaboration, data security, and cost efficiency. It benefits teams by improving workflow, reducing the risk of data loss or errors, and providing a secure, easy-to-use, and cost-effective solution ### 10. Switch from Microsoft Office to Synology Office Suite **Rating:** 0.5/5.0 stars **Reviewed by:** Claus Ørnfeldt W. | Arne-Pensionist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Synology Office Suite?** We are investigating the possibility of switching from Microsoft Office to Synology Office Suite due to the uncertain conditions in the US surrounding tech companies. **What do you dislike about Synology Office Suite?** Conversion af existing MS documents do not not work to our satisfaction. Moving tabels in wordprocessing documts is not possible. Tables in spreadsheets are not converted, resulting in formula errors. Conclusion: not at viable solution! **What problems is Synology Office Suite solving and how is that benefiting you?** no benefis, only trouble ### 11. Synology Focus on your business need **Rating:** 5.0/5.0 stars **Reviewed by:** Safikul A. | Chairperson of the Board, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Synology Office Suite?** They focus on users need and you do most of things you need on your business **What do you dislike about Synology Office Suite?** They spend less on marketing. They are good competitive solutions but they don’t promote **What problems is Synology Office Suite solving and how is that benefiting you?** They have email solutions and documents collaborating solutions ### 12. Cheap to run **Rating:** 5.0/5.0 stars **Reviewed by:** Fletcher S. | E-commerce specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2025 **What do you like best about Synology Office Suite?** Don't have to worry about losing access to my files since I have full control over the server, and it's fairly straightforward. **What do you dislike about Synology Office Suite?** Takes a bit of getting used to since I've always used other solutions like g suite. **What problems is Synology Office Suite solving and how is that benefiting you?** I have full access to my files without having to worry about their privacy ### 13. Synology Office Suite: Productivity Meets Private Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Synology Office Suite?** Easy of setup and no installation required on the users end it’s ready to go, locally installed software running of hardware the user owns. **What do you dislike about Synology Office Suite?** It lacks some features of other offerings on the market, but at the end of the day it’s the only trusted solution without any additional fees on local hardware. **What problems is Synology Office Suite solving and how is that benefiting you?** Working in the government environment, we have certain local governments under our organization that don’t want to use public cloud offerings such as Microsoft 365 and want to keep all data local, encrypted and backed up to a 2nd remote site. ### 14. easy to deploy and help collaborating with remote colleagues **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan K. | Senior Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Synology Office Suite?** Easy to deploy on existing Synology NAS. Help daily collaborating with remote colleagues. Keep company documents on own infrastructure **What do you dislike about Synology Office Suite?** For small businesses Synology DS-series could be sufficed, but RS series should be taken in to consideration **What problems is Synology Office Suite solving and how is that benefiting you?** cost saving and remote collaboration with remote users ### 15. Excellent Product **Rating:** 5.0/5.0 stars **Reviewed by:** Mohammed Hashim S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Synology Office Suite?** Synology office suite is a very good product for backups and having an internal mail backup option. The option we get using synology is just amazing we have office 365 backups, virtual machine backups, file server backups all in a single pane. **What do you dislike about Synology Office Suite?** I dont think there is anything synology team has left behind to miss out. Its just an amazing product to use. **What problems is Synology Office Suite solving and how is that benefiting you?** Backing up and having an internal mail client ### 16. Good to work in remote colleagues **Rating:** 4.5/5.0 stars **Reviewed by:** Pedro V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Synology Office Suite?** The seamless integration with Synology Drive and the rock-solid data protection, thanks to owning my own NAS. I especially love the real-time collaboration, which makes it effortless for my team to work together on documents, spreadsheets, and presentations. **What do you dislike about Synology Office Suite?** It lacks some advanced features when directly compared to Office 365. **What problems is Synology Office Suite solving and how is that benefiting you?** It has significantly improved teamwork among our employees, and its cost-effectiveness compared to an MS 365 site license made it worth trying. ### 17. User-friendly, intuitive UI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Synology Office Suite?** Synology Office Suite features a user-friendly and intuitive interface. I use Synology Document, Spreadsheet, and Slides daily, and the seamless design makes my work much easier and more efficient. **What do you dislike about Synology Office Suite?** Since it was designed to be easy for anyone to use, Synology Office Suite still lacks some advanced features, but this doesn't affect my daily workflow. **What problems is Synology Office Suite solving and how is that benefiting you?** It helps simplify my workflow. ### 18. Efficient and User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Synology Office Suite?** Using Synology office and Synology Drive let's my office collaborate seamlessly with employees on and off site and all's us to share essential sales and marketing assets securely with out clients. **What do you dislike about Synology Office Suite?** There is nothing specifically I dislike about Synology office. **What problems is Synology Office Suite solving and how is that benefiting you?** Synology office suite allows us to share large files both internally and externally in a secure way. ### 19. Improves our communication and cooperation the organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2024 **What do you like best about Synology Office Suite?** Synology Office Suite is a great set of collaboration tools, such as chat and calendars, in one place – my Synology NAS. This integration makes all the files well organized and easily accessible at one place through my desktop account. **What do you dislike about Synology Office Suite?** I am on a plane or in any other place that has a poor Internet connection. Download documents for offline work, though there are a few issues such as collaboration or changes in parties’ formats are not allowed. The list of the offline editing features is not extensive. **What problems is Synology Office Suite solving and how is that benefiting you?** Synology Office Suite has turned out to be rather useful for us in terms of on-premise document creation and collaboration. It is visually appealing, recognizable, and intuitive, so there is no need to the training process. ### 20. simple, united and high-performance products **Rating:** 4.5/5.0 stars **Reviewed by:** Riccardo V. | Managed Services Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Synology Office Suite?** the union between calendar, contacts and email **What do you dislike about Synology Office Suite?** changing a system already in use with the entire office suite (requires time for migration development) **What problems is Synology Office Suite solving and how is that benefiting you?** at the moment I would say it's just a question of saving money ### 21. A Cost Effective Solution to 365 or Google Workspace **Rating:** 4.0/5.0 stars **Reviewed by:** Frank M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Synology Office Suite?** Seamless integration with Synology Drive, rock solid Data Protection since I own my own NAS. I really really love the real-time collaboration making it easy for my staff to working together on documents, spreadsheets, and presentations. **What do you dislike about Synology Office Suite?** Does have some limited features when you are comparing it directly to Office 365 **What problems is Synology Office Suite solving and how is that benefiting you?** It helped our employees work together and we felt it was worth a try simply based on the cost comparison with a site license for MS 365 ### 22. Marketing Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Nattawat A. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2024 **What do you like best about Synology Office Suite?** good, security, and high privacy. I love it **What do you dislike about Synology Office Suite?** For me, very hard to contact when I have a problem **What problems is Synology Office Suite solving and how is that benefiting you?** Today some staffs are very nice and friendly to solve my problem - [View Synology Office Suite pricing details and edition comparison](https://www.g2.com/products/synology-office-suite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+23%3A51%3A43+-0500&secure%5Bsession_id%5D=2e885645-03be-4d12-8662-c401be42e06d&secure%5Btoken%5D=fb6776325049fb5373f2b28d694f05567dacf07cfd02d6cc3b71df568a6e0de0&format=llm_user) ## Synology Office Suite Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Platform Basics** - Slide Design - Presenter Tools - Auto Save **Inbox Tools** - Unified Inbox - Filters - Notifications **Calculating** - Functions - Auto Recalculation **Applications** - Basic applications - Suite access - Templates **Calendar View** - Multi-Calendar View - Customizable Viewing **Design** - Graphics - Templates - Themes **Sorting & Filtering** - Attachment Search - Tags - Predefined Rules **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Encryption** - Email Encryption - Messaging Encryption - File Transfer Encryption - Data Encryption - Document Encryption - Full-Disk Encryption **Platform Content** - Charts - Template Library - Template Creator - File Sharing **Coordination Tools** - Calendar - Contacts - Task Management **Insights** - Charts and Graphs - Tables **Collaboration** - Cloud collaboration - Annotations - Simultaneously editing **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management **Collaboration** - Multi-User Collaboration - Real-Time Communication **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Compliance** - Authentication - Policy Enforcement - Access Management **Platform Additional Functionality** - Messaging - Mobility - Cloud **Software Options** - Desktop Application - Mobile Application **Editing** - Templates - Collaborative Editing - Filtering **Management** - Web Interface - File Type Support - Auto save **Accessibility** - Keyboard Shortcuts **File Types** - Export - Import **Time Management** - Unified Inbox - Email Automation **Platform** - Performance and Reliability - Reporting and Auditing **Management** - Backup - Recovery - File Management - Anomaly Detection **Functionality** - Multi Device Functionality - Importing and Exporting - Autosave **Integration** - Sync Multiple Calendars - Import Events **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Agentic AI - Office Suites** - Autonomous Task Execution - Natural Language Interaction **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration **Notifications** - Customized Calendar Notifications **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Calendar** - Cross-system Integration **Agentic AI - Document Creation** - Proactive Assistance ## Top Synology Office Suite Alternatives - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 4.6/5.0 (5,527 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,628 reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,526 reviews)