--- title: Bigin by Zoho CRM Reviews meta_title: 'Bigin by Zoho CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 863 reviews by the users' company size, role or industry to find out how Bigin by Zoho CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 863 scale: '5' date_modified: '2026-08-02' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Bigin by Zoho CRM Reviews **Vendor:** Zoho **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 863 ## About Bigin by Zoho CRM Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively. ## Bigin by Zoho CRM Pros & Cons **What users like:** - Users value the **ease of use** of Bigin by Zoho CRM, making it simple to implement and manage. (256 reviews) - Users commend Bigin by Zoho CRM for its **simplicity and ease of use** , making it ideal for small businesses. (125 reviews) - Users praise the **intuitive design** of Bigin by Zoho CRM, highlighting its simplicity and ease of navigation. (107 reviews) - Users value the **simplicity** of Bigin by Zoho CRM, finding it easy to use and set up for small businesses. (103 reviews) - Users value the **ease of use and excellent reporting** in Bigin by Zoho CRM, enhancing their management efficiency. (87 reviews) - Users value the **affordability** of Bigin by Zoho CRM, appreciating its cost-effective solutions for their business needs. (81 reviews) - Easy Setup (77 reviews) - Users love the **fantastic user interface** of Bigin by Zoho CRM, which is simple and intuitive to navigate. (73 reviews) - User-Friendly (72 reviews) - Helpful (69 reviews) **What users dislike:** - Users experience **missing features** in Bigin, such as limited automations and reporting capabilities compared to desktop. (81 reviews) - Users note the **limited features** of Bigin by Zoho CRM, wishing for more integrations and advanced functionalities. (75 reviews) - Users face **integration issues** with Bigin, particularly with field mapping and limited functionality when scaling up. (63 reviews) - Users note that **customization is limited** in Bigin, lacking fields and advanced features found in full CRMs. (63 reviews) - Users face **limited integrations** in Bigin by Zoho CRM, hindering connectivity with other essential applications. (43 reviews) - Users find the **limited functionality** of Bigin by Zoho CRM restrictive, impacting automation and pipeline management. (31 reviews) - Reporting Issues (31 reviews) - Learning Curve (26 reviews) - Limited Reporting (22 reviews) - Tool Limitations (22 reviews) ## Bigin by Zoho CRM Reviews ### 1. very user friendly and easy to understand, great option for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Digvijay P. | Valunteer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Bigin by Zoho CRM?** it is very userfriendly easy to understand how to use and greate option for beginers and small business. the simless integration of the app and desktop version is greate and very usefull **What do you dislike about Bigin by Zoho CRM?** it is dificult to find the fault in this crm but I would to see the AI integration in to this CRM. this would be so helpfull. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** it making sales workflow easy for me, once I created the pipeline of my work it is very easy to monitor and track the work. ### 2. Great CRM for companies... **Rating:** 4.5/5.0 stars **Reviewed by:** Alan P. | Assessor de investimentos, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Bigin by Zoho CRM?** I have been using the CRM frequently in the last month. Great CRM for small businesses/self-employed professionals, easy to implement and integrate, and above all, a user-friendly and easy-to-understand interface. I recommend anyone to at least perform the initial test to assess if it meets their needs, good support. **What do you dislike about Bigin by Zoho CRM?** A free version with more features hehe, I got spoiled by the conveniences of the full package. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Maintenance of the customer base, and prospecting for new clients. ### 3. Simple and Stright forward CRM for SMB , very easy to learn and to get things started **Rating:** 4.0/5.0 stars **Reviewed by:** Eldad S. | Head of Cloud Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2024 **What do you like best about Bigin by Zoho CRM?** Easy to use, Not over crowded with fetures Highly costimized very easy to implemnt and to integrate with other tools also very integrtied to other Zoho tools **What do you dislike about Bigin by Zoho CRM?** Short period of Trial, CRM tools takes time to propogate with data **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It helped me track and manage our sales pipelines effectively ### 4. Bigin; the right CRM for us **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2024 **What do you like best about Bigin by Zoho CRM?** Bigin's intuitive design makes it easy to learn and use, even for those with limited CRM experience. **What do you dislike about Bigin by Zoho CRM?** the lack of a wordpress plugin is a challenge. having this will be a game changer. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** it has streamlined our sales funnel. It is perfect for our smallmorganization ### 5. The best CRM and very simple to use **Rating:** 4.5/5.0 stars **Reviewed by:** Janet N. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Bigin by Zoho CRM?** The simpliest of it makes it an amazing choice and is cheap. **What do you dislike about Bigin by Zoho CRM?** Nothing yet. But realised their backup is paid. why? **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Keeping stages of sales. ### 6. Fantastic, affordable CRM for our small business **Rating:** 5.0/5.0 stars **Reviewed by:** Barak R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Bigin by Zoho CRM?** I'd been using an older CRM for years and, as I'm transitioning to a new business model, we needed a modern CRM that would grow with us and not break the bank. I spent days researching and playing around with first a dozen CRMs, narrowed it down to three or four, and settled on Bigin. It had the cleanest UI and structure, a great feature set, and the opportunity to grow with Zoho as our business grows. **What do you dislike about Bigin by Zoho CRM?** Not much -- I'm still getting used to it and sometimes have trouble finding featurs, but that will come with time. I'd also like to see notes include bullets and numbers, bold, and italics. That would make a world of difference when taking them. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Wasn't keeping track of my sales and customers with my old, clunky CRM ### 7. Good CRM for my business **Rating:** 4.0/5.0 stars **Reviewed by:** Denis K. | DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Bigin by Zoho CRM?** A good CRm to start with. I have been choosing from many systems for a long time. Easy to use. **What do you dislike about Bigin by Zoho CRM?** I couldn't set up printing of orders and customers, but maybe I just didn't quite figure it out. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** I needed to organize all my clients. Here it turned out to visually see them all and interact with them. ### 8. Visually simple, yet extremely functional **Rating:** 4.5/5.0 stars **Reviewed by:** Paul J. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2024 **What do you like best about Bigin by Zoho CRM?** I love the workflows, the ability to modify and create stages in any process, and the ease of use. Customer support is excellent, and the ease of implementation in our company has been paramount. **What do you dislike about Bigin by Zoho CRM?** We're still waiting for Bigin by Zoho to intgrate with Zoho Projects **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin is being used by our organization to help with sales and onboarding of clients. ### 9. Best Experience of a CRM for Solopreneurs **Rating:** 5.0/5.0 stars **Reviewed by:** Islam A. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Bigin by Zoho CRM?** I like how it is easy to use and very user friendly. With no requirements to setup alot of modules. Also, the ease of integrating with other zoho apps seamlesly. **What do you dislike about Bigin by Zoho CRM?** Probably the limitation of integration with other apps (on the free version) but this is nothing to consider compared to the other free features I got with the free edition. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It solve the problem of combining al the customer data and their stages in one place. ### 10. Bigin is an excellent CRM for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Talissa M. | Gestão Comercial, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Bigin by Zoho CRM?** Organization and visualization of phases for business flow is great. **What do you dislike about Bigin by Zoho CRM?** I still have difficulty with event interactions in a single calendar **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It helps me a lot with client organization and with effective communication due to the notes on the platform. ### 11. Bigin is a one stop CRM to maintain records.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2024 **What do you like best about Bigin by Zoho CRM?** II like using Bigin because one can record all his day to day data in it. You can create company name, contact names, activities ,task and events. You can align sales pipelines. Also it replicates your daily performance. **What do you dislike about Bigin by Zoho CRM?** One has to refresh again and again to see the real time data. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** You can find all the data. If any employee is leaving the organization, you wont find any problem to track his/ her contacts, calls or sales records. It is very helpful. ### 12. Great CRM for Small Businesses with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Bigin by Zoho CRM?** Super easy to use. No need to be a tech whiz to figure it out, unlike some other CRMs I've tried. I was up and running in no time, adding leads and deals like a pro. The pipeline view is fantastic! It helps me see exactly where all my leads and deals are at a glance. No more scrambling to remember what's going on with each customer. And let's not forget the price! Zoho Bigin is way more affordable than other CRM options out there. Perfect for a small business owner like me on a budget. I'm really happy with Zoho Bigin so far. It's helped me stay organized and on top of my sales pipeline. **What do you dislike about Bigin by Zoho CRM?** Limited Customization: Bigin works for me now, but I can see how some businesses might find it a bit inflexible. You can't change everything to exactly how you like it. Reporting Could Be Better: I'd love to have more options for reports to dig deeper into my sales data. Right now, it feels a bit basic. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We used to juggle customer info, deals, and tasks across endless spreadsheets. Bigin got us organized. Now everything's in one place, making our lives so much easier.The visual pipeline view is amazing! We can see exactly where each lead is in the sales process, so we can follow up at the right time and close more deals. ### 13. Great CRM for starting businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Bigin by Zoho CRM?** I like its simplicity which is connected with very complex options. Advantage is that it's very easy to understand and everybody can learn how to use it quickly. **What do you dislike about Bigin by Zoho CRM?** The limitation in munber of pipelines in the express mode **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We use it to collect the contact data for all of our customers and aslo for tracking all the sales. ### 14. Great Lead Mangement Tool for Startups **Rating:** 3.5/5.0 stars **Reviewed by:** Manisha G. | Senior Business Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Bigin by Zoho CRM?** We can add different lead stages as per our requirements and create a deal for each company that we add. We can maintain the notes of every activity or task for that lead. The best is you can have all the conversations of that client in the Email section as we can integrate it with our email ID. **What do you dislike about Bigin by Zoho CRM?** Email templates can be added, but rest there is no cons as per the process we work. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It is helping me in my role of account management to see what activities and initiatives we have taken for each accounts ### 15. Neat, simple and to the point **Rating:** 4.0/5.0 stars **Reviewed by:** Jonas E. | Sales Manager / Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Bigin by Zoho CRM?** Very happy with the Bigin CRM so far. I have previous experience of ZOHO CRM so find this a bit more limited but when you do not need all the functions and just need a clean and easy CRM to track deals and contacts, this is great! I particularly like the Gmail add-on. **What do you dislike about Bigin by Zoho CRM?** It's a bit limited sometimes (compared to Zoho CRM) but that I was aware of. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Keeping track of deals and contacts and gaining a great overview. ### 16. Simple and easy for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Santosh G. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Bigin by Zoho CRM?** Simple, easy to use and loaded with the right features to help a small company stand up its CRM **What do you dislike about Bigin by Zoho CRM?** Customer support and sales support is slow and very India based. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Sales Tracking and Opportunity to Recognition tracking ### 17. Excellent CRM solution for SMB! **Rating:** 4.5/5.0 stars **Reviewed by:** Edson M. | Operations Director / Diretor de operações, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Bigin by Zoho CRM?** It is easy to setup and the most important is the possibility to have not only sales pipelines but also other pipelines such as operations. Custormer support is very helpful. If you already have Zoho CRM the integration is very helpful and helps a lot to save time. **What do you dislike about Bigin by Zoho CRM?** Backup and restore. Even though, it is a cloud based solution. It is important to have a way to restore when you are an advanced user and have workflows, automation in use. They might have, so far, I did not see. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Primarily, organization and management. It is important to see how the business processes are going, and bigin helps to have it easily. ### 18. Great and affordable CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Marc M. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Bigin by Zoho CRM?** Has a lot of functionality for the price. Everything you need to get started managing customers and growing your business. You can upgrade as needed and there is a ton of integrated apps if needed. **What do you dislike about Bigin by Zoho CRM?** Not much not to like. No reports in the low end version but the dashboards give you that functionality, **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Tracking customer interactions, sales planning, and keeping track of customer plans. ### 19. Bigin CRM is really easy to set up and operate. Simplicity for fluid business relationships. **Rating:** 4.5/5.0 stars **Reviewed by:** Adriano V. | Diretor comercial, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Bigin by Zoho CRM?** What I like most about Bigin is the user-friendly interface, as well as the distinction between registering contacts, companies and opportunities (deals). With this basic organization, carrying out interactions and data crossing for commercial relationship management is very logical and simple. **What do you dislike about Bigin by Zoho CRM?** There is a lack of clarification regarding the issue of email configuration and the Whatsapp Business system, which, once better explained, will greatly help the fluidity of business and communications. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** As my business is linked to transactional sales, that is, they depend on a journey of warming up and monitoring the prospect and client, Bigin helps me a lot in maintaining an organized agenda with steps, tasks, reminders and other elements that are fundamental to the sales routine. communications with multiple leads. With these elements, my commercial work becomes professional. ### 20. great help **Rating:** 5.0/5.0 stars **Reviewed by:** James Y. | Marketing Communication Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Bigin by Zoho CRM?** great help for my sales development team **What do you dislike about Bigin by Zoho CRM?** training for my team is a bit harder thankyou **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** crm solution to track progress and deal status of each customer ### 21. Great CRM for simple sales work flow. **Rating:** 5.0/5.0 stars **Reviewed by:** ANTHONY V. | CONSULTANT, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Bigin by Zoho CRM?** So far so good. Very user friendly CRM with all the right integrations to drive sales. **What do you dislike about Bigin by Zoho CRM?** I seen no downsides so far. Everything I need is there. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** So far so good. Very user friendly CRM with all the right integrations to drive sales. ### 22. Love Bigin! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor M. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2024 **What do you like best about Bigin by Zoho CRM?** Cost effective, easy to use, has all the features a small biz needs **What do you dislike about Bigin by Zoho CRM?** Theres no native integration with Facebook ads **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Organizing my leads ### 23. Boosting Sales Efficiency: My Experience with Zoho Bigin **Rating:** 4.5/5.0 stars **Reviewed by:** Diana A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about Bigin by Zoho CRM?** My experience with Zoho Bigin has been exceptional. This tool has become an invaluable asset in my day-to-day operations. Before using Bigin, managing hundreds of leads and customers was quite a challenge. I relied on Excel spreadsheets, which made organizing and tracking my work incredibly cumbersome. However, since integrating Bigin into my workflow, everything has changed for the better **What do you dislike about Bigin by Zoho CRM?** What I don't like much about Bigin is that when I want a bit more advanced functionality, I should migrate to Zoho CRM, but I understand they are different segments **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Improved integration capabilities with my calendar and Zoom integration Increased flexibility in customization options for pipelines and fields. Enhanced reporting and analytics features for deeper insights. ### 24. Not good **Rating:** 0.0/5.0 stars **Reviewed by:** Krishan P. | Business Head, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2024 **What do you like best about Bigin by Zoho CRM?** Nothing, not wothy........................ **What do you dislike about Bigin by Zoho CRM?** Nothing not good very expensive....... ... **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** 1. tracking sales activitys 2. timely reminders for sales followups ### 25. Intuitive, user-friendly, highly customizable CMR **Rating:** 4.5/5.0 stars **Reviewed by:** Matias Y. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Bigin by Zoho CRM?** Highly customizable workflows User friendly interface Seamless integration with third-party tools **What do you dislike about Bigin by Zoho CRM?** More effective operations Faster Sales Insights 20% less time spent on manual tasks **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Primarily, Bigin is helping the company by keeping track of the selling team and the calls they have on daily basis and we need a tool to keep track to confirmed calls and the due payments ### 26. Absolute great value for money! **Rating:** 5.0/5.0 stars **Reviewed by:** Siya M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Bigin by Zoho CRM?** I like the ability to send personalised bulk emails. **What do you dislike about Bigin by Zoho CRM?** I did not find it easy to navigate at first. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** SEnding daily bulk emails ### 27. A CRM perfect for small teams **Rating:** 5.0/5.0 stars **Reviewed by:** 仁美 . | デザイン戦略部, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Bigin by Zoho CRM?** A reasonable price of 800 yen per user per month, simple and sufficient features, and a user interface that is easy for anyone to understand. **What do you dislike about Bigin by Zoho CRM?** There is little information in Japanese, the fee is the same even for view-only accounts, and the only payment method is credit card. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It is ideal as the first CRM tool for companies using CRM for the first time, companies worried about mastering it, startups, and companies in the growth phase. ### 28. Best CRM for Startups **Rating:** 4.5/5.0 stars **Reviewed by:** Jyotirmoy M. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Bigin by Zoho CRM?** Great product. It's a perfect CRM for small businesses. UI is quite intuitive and easy to use. The extensive range of features and customization options could lead to a learning curve for new users, which might impact initial productivity. However, it's a relatively minor con compared to the overall positive aspects of Zoho Begin. **What do you dislike about Bigin by Zoho CRM?** Some Tutorial sessions will be helpful and that will make the working easier **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Begin helps in managing the team and increase the productivity ### 29. Very convenient CRM for sales purposes **Rating:** 5.0/5.0 stars **Reviewed by:** Volodymyr S. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Bigin by Zoho CRM?** I appreciate the thoughtful design of this compact CRM, tailored specifically for small businesses. Its simplicity prioritizes ease of use, efficient pipeline management, and affordability. The user-friendly interface enhances its intuitiveness, ensuring a seamless experience, while its mobile compatibility allows for flexibility. Additionally, the inclusion of an email marketing feature adds value to its comprehensive functionality. **What do you dislike about Bigin by Zoho CRM?** While this CRM is well-suited for small businesses, it does have certain limitations. Its scalability is somewhat restricted, and it lacks some advanced features that larger enterprises may require. Notably, the absence of a direct lead import function from LinkedIn Social Network (SN) could be a drawback for users seeking seamless integration. Furthermore, customization options are limited, potentially hindering users who prefer a more tailored approach to fit their specific needs. Enhancements in scalability, advanced functionalities, LinkedIn integration, and customization options could significantly improve the overall appeal and adaptability of this CRM. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin plays a crucial role in managing my lead generation process by providing timely reminders for follow-ups. The visual pipeline feature aids in keeping my leads systematically organized, allowing me to track their progress effortlessly. Additionally, the built-in email automation feature proves invaluable by handling repetitive tasks, ensuring the delivery of personalized messages to nurture leads and maintain their engagement. This comprehensive suite of functionalities significantly streamlines my workflow and enhances the efficiency of my lead management efforts. ### 30. The CRM is very intuitive and simple to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Bigin by Zoho CRM?** Creating deals and capturing leads is very simple **What do you dislike about Bigin by Zoho CRM?** I realised it just offers only one user for trial **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It makes it easy to capture leads, nature them and filter them through the sales process until a deal is closed. ### 31. Cool Tool **Rating:** 2.5/5.0 stars **Reviewed by:** Luis K. | Produzent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Bigin by Zoho CRM?** It´s easy to use. Nice User Experience.. **What do you dislike about Bigin by Zoho CRM?** The costs are ok, but hard to justify as a small business. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Plattform for analysing, tracking E-Mails etc. ### 32. Easy for a first CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Bigin by Zoho CRM?** The interface is clear and easy to handle. There are examples of tunnels for inspiration. **What do you dislike about Bigin by Zoho CRM?** my version of MacOS is not compatible to download the app on my computer. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Have an overview of my prospects and clients as well as the current and upcoming revenue. ### 33. Best CRM for Startups and SMBs **Rating:** 5.0/5.0 stars **Reviewed by:** Aakash M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Bigin by Zoho CRM?** It's the most effective CRM for startups and small team as it is easier to manage and very simple interface which is easier to use by the interns. **What do you dislike about Bigin by Zoho CRM?** It's not very scalable in the longer run and there will always be a need to switch to a bigger version once the team scales. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin is the best CRM for startups and small teams as it has all the basic functionalities required for small teams and startups. It's easier for teams to understand and learn even if they have no prior experience with any CRM systems. ### 34. Best **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Bigin by Zoho CRM?** Customer management is very easy here, customization helps a lot to manage **What do you dislike about Bigin by Zoho CRM?** There is a bug in the software, it sometimes stops in between entries **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** solving a lot of problem like customer management and performance ### 35. Easy Clean system. **Rating:** 4.5/5.0 stars **Reviewed by:** Charles M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Bigin by Zoho CRM?** Ease of use and intuitive layout means exploring the system is a breeze. Everything is working smoothly during our trial of the system. **What do you dislike about Bigin by Zoho CRM?** Support is not 5* but here we are not talking 5 star prices. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We needed a CRM that can integrate email marketing. BIGIN is definately a solution to consider for small / medium size business. ### 36. Great CRM for SMEs **Rating:** 5.0/5.0 stars **Reviewed by:** Prateek B. | Head - Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Bigin by Zoho CRM?** Ease of use and smalller integration and tools like business card reader. The customer supper is prompt and to the point. **What do you dislike about Bigin by Zoho CRM?** Free tier could use more features :) #Greedy **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Customer and lead management ### 37. CRM software that is easy to implement and use has all the functions you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Richard H. | Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2023 **What do you like best about Bigin by Zoho CRM?** I like how simple it is to set up and use; it is quite intuitive; you can easily adjust the workflow to your company procedure; and the support films provided at each stage are incredibly clear and informative. This program is simple to parameterize, and because the learning curve is short, it can be installed rapidly and yield a working sales process. **What do you dislike about Bigin by Zoho CRM?** On your leads, offers, and so on, you can only apply one filter at a time, integration of Facebook advertisements necessitates the use of third-party solutions such as Zapier, which doubles your costs, It might be difficult to obtain particular help, and direct phone support is only available within restricted hours. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** There is a financial gain since it helps us eliminate lead leaks, channel the sales process efficiently, and parameterize rules in each stage of the deal process, as well as manage contacts and leads. Our business always obtains additional potential clients that enter our portfolio by tracking each sale, Bigin informs the team on the phases that everything is in; it is far more efficient and effective than a spreadsheet. ### 38. Very easy to use CRM with great features and integrations. **Rating:** 4.5/5.0 stars **Reviewed by:** Arturo C. | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Bigin by Zoho CRM?** This is a highly visual software that makes it very easy to understand your business progress with your contacts/customers, Bigin is a very intuitive application that allows you to set up your CRM, easily add contacts, offers, and more, details: Report screens are a great way to see how your company is performing. What I like most about Bigin is how well it stores important information that you need to have on hand at all times, I like the simplicity and the ability to quickly enter information about contacts, offers, and other information, I love the ability of Zoho CRM's Bigin to automatically track contacts based on specific criteria in the Zapier integration that integrates with other business solutions I use. **What do you dislike about Bigin by Zoho CRM?** Bigin lacks several functionality because it is a simple program, making it harder to automate when compared to a comprehensive CRM solution, If there was anything I could enhance, it would be the ability to add more custom fields for Contacts, Deals, and Companies. I would also want to have a cleaner display of the deals page, and there should be an easier method to submit notes and have them visible when you go to any transaction in particular. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** We especially faced the challenge of visualizing data at different stages and states of the process. Bigin helped us a lot with this, solve the following problems to help you maintain an up-to-date contact list, convert contacts to deals, and save basic information about your contacts, you can integrate emails into each file so you can share emails with real business/contacts. You will be saved. You can track which offers are pending and indicate what stage they are in, It lets you track tasks with expiration dates and best of all provides reminders, you can manage your contacts on autopilot, contacts who complete surveys on our website will be automatically synced to Bigin via Zapier, and the paid membership section of our website will also be automatically synced to Bigin, will be synced with Bigin. ### 39. It was good! **Rating:** 5.0/5.0 stars **Reviewed by:** Sathya S. | SALES MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2024 **What do you like best about Bigin by Zoho CRM?** It was really good. It made my work easy **What do you dislike about Bigin by Zoho CRM?** Nothing much. Everything was good about the crm. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It made my email PO recieving automated. ### 40. Great CRM for SMEs **Rating:** 4.5/5.0 stars **Reviewed by:** Khizer I. | Chief Operating Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Bigin by Zoho CRM?** Great Software , Cheap and also intuitive for new users **What do you dislike about Bigin by Zoho CRM?** it should be more cheaper in our currencies **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** to attach contacts and emails with the CRM ### 41. Highly Likely (8-10/10) **Rating:** 4.5/5.0 stars **Reviewed by:** Shivanshu G. | Adminstrator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Bigin by Zoho CRM?** Affordable Pricing: Strong Integration with Zoho Ecosystem: **What do you dislike about Bigin by Zoho CRM?** Limited Advanced Features: Limited Customization for Complex Needs: **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Disorganized Sales Processes. ### 42. Great beginners CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Bigin by Zoho CRM?** It's really user friendly and have the number of features that you need when starting to use a CRM. Nothing over complicated. **What do you dislike about Bigin by Zoho CRM?** There are some features that are missing in order to make the CRM more professional, put it's not their target group. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Easy to track sales, follow-up and keep your contacts in one place. ### 43. Affordable Upto mark CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal V. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2024 **What do you like best about Bigin by Zoho CRM?** This budget-friendly CRM for small businesses offers nearly the same features as other costly CRM options. I’m satisfied with how it has streamlined my business processes. **What do you dislike about Bigin by Zoho CRM?** I’d appreciate a dedicated ‘leads’ page instead of lumping all contacts into the same ‘Contacts’ section. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It simplifies contact management, helps with calls and follow up tasks, and integrates emails seamlessly. While the absence of a dedicated “leads” page is challenging, Bigin’s has user-friendly interface make it a valuable asset for our small business growth ### 44. Good to track progresses and to have an useful reminder. Very useful also the app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Bigin by Zoho CRM?** App is very powerful to update tasks while travelling **What do you dislike about Bigin by Zoho CRM?** The basic functions don't allow to personalise (eg. type of contacts per company) **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Tracking progresses overpassing Excel spradsheets ### 45. Begin by Zoho is a world-class CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Mbaluka M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Bigin by Zoho CRM?** I'm very impressed by the simple interface and beautiful UX. This along with powerful tools and integrations has made me a fan and lifelong user of the platform. **What do you dislike about Bigin by Zoho CRM?** The pricing can add up based on the number users and integrations but it's still a very competive price point for the market. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** It is solving our problem of consolidating our customer data and being more strategic with out outreach efforts. ### 46. Easy And Safest CRM Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Amir S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2024 **What do you like best about Bigin by Zoho CRM?** Bigin by Zoho CRM is praised for its user-friendly interface, affordability, customisation options, seamless integration with other apps, and automation features, making it a popular choice for small businesses and startups. **What do you dislike about Bigin by Zoho CRM?** Some users may find limitations with Bigin by Zoho CRM, such as its lack of advanced features compared to more robust CRM solutions, scaling challenges as businesses grow, and potential learning curves for integrating third-party applications. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Integration of all other apps of Zoho ### 47. A good tool for customer success **Rating:** 4.0/5.0 stars **Reviewed by:** Felipe C. | Sócio proprietário, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2024 **What do you like best about Bigin by Zoho CRM?** Is very simple, custom and pretty, a excellent choice for small business. **What do you dislike about Bigin by Zoho CRM?** The price is a little high for small business. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Management the custom relationship. ### 48. Zoho Bigin for Catering Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Bigin by Zoho CRM?** Im looking for a simple CRM, and this one fits me well **What do you dislike about Bigin by Zoho CRM?** Too comprehensive. At the moment i just need a simple CRM **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Im monitoring my closing rate for my leads and Bigin can help me to do that ### 49. Bigin is easy to use CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Kalpesh R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Bigin by Zoho CRM?** Bigin is not only easy to use buy also easy to deploy CRM. It releases new features regularly. It's usage is part of our daily routine. Whenever we have any question or issue we get instant support from the Bigin support team. It also has automations which help us to get reminders witihn Bigin and on emails based on specified conditions. **What do you dislike about Bigin by Zoho CRM?** Need to add granular permissions for user profile and team pipelines. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin helps us to keep a track of all our Sales leads and manage the deal owner. ### 50. Effective CRM solution for any business need. **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about Bigin by Zoho CRM?** Great solution that is simple to use, readily interacts with Quickbooks, our accounting program, has a fantastic user interface, and has a low learning curve during adoption. Bigin by Zoho CRM offers an easy-to-use interface, customization choices, and automation capabilities to assist organizations in efficiently managing their sales and customer interactions. Bigin by Zoho CRM is, in my opinion, the greatest CRM software since it provides many functions such as channel management, multi-channel communication, and customer management, and despite having so many capabilities, it does not lag and works flawlessly. **What do you dislike about Bigin by Zoho CRM?** Their mobile version might use some work; it has less reporting capabilities than the desktop app and does not have access to all data visualizations. It has few connectors with other third-party programs, which might be a disadvantage for businesses that use several products and need to sync data across them. **What problems is Bigin by Zoho CRM solving and how is that benefiting you?** Bigin by Zoho CRM enables organizations to manage tasks and calendar events in a one location, making it simple to prioritize and organize work. Bigin by Zoho CRM assists my team and organization in tracking the customer pipeline and gives a solid level of pipeline that assists my team and I in tracking the client and generating business at the appropriate moment. ## Bigin by Zoho CRM Discussions - [Does Bigin integrate with Zoho CRM?](https://www.g2.com/discussions/does-bigin-integrate-with-zoho-crm) - 2 comments, 1 upvote - [What is Zoho Bigin?](https://www.g2.com/discussions/what-is-zoho-bigin) - 2 comments - [What is Bigin used for?](https://www.g2.com/discussions/what-is-bigin-used-for) - 1 comment - [View Bigin by Zoho CRM pricing details and edition comparison](https://www.g2.com/products/bigin-by-zoho-crm/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+20%3A28%3A59+-0500&secure%5Bsession_id%5D=b34ac5c3-5ced-4035-af9c-335d987bb4e7&secure%5Btoken%5D=2c759e4530e692475f9671bed30fc770a9772c01b1d5ba0b6576ff9903be36a3&format=llm_user) ## Bigin by Zoho CRM Integrations - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - 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Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Gamification **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Employee Structure **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Document & Content Mgmt. - Performance and Reliability **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Bigin by Zoho CRM Alternatives - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 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