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At a Glance
Market Segments
Small-Business (64.0% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$9.99 Per Month
$15 user/month
Dropbox
Star Rating
(30,703)4.4 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
$9.99 Per Month
Free Trial is available
Browse all 8 pricing plansOpenText Hightail
Star Rating
(685)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$15 user/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dropbox excels in file sharing capabilities, with a score of 9.8, making it a preferred choice for seamless collaboration. In contrast, OpenText Hightail, while still strong at 9.4, does not quite match the ease of use that Dropbox offers in this area.
- Reviewers mention that Dropbox's device syncing feature is highly rated at 8.9, allowing users to access their files across multiple devices effortlessly. OpenText Hightail, with a score of 8.2, has been noted to have some limitations in this aspect, leading to occasional syncing issues.
- G2 users highlight Dropbox's superior ease of setup, scoring 9.1, which is often praised for its user-friendly onboarding process. OpenText Hightail, with a score of 8.7, has received feedback indicating that its setup can be more complex, requiring additional time and effort.
- Users on G2 report that Dropbox's quality of support is rated at 8.6, with many reviewers appreciating the responsiveness and helpfulness of the support team. In comparison, OpenText Hightail's support, rated at 8.2, has received mixed reviews, with some users expressing a desire for quicker response times.
- Reviewers mention that Dropbox's file type support is robust, scoring 9.0, which allows for a wide range of file formats to be easily managed. OpenText Hightail, while still strong at 8.9, has been noted to have some limitations with certain file types, which can hinder workflow for specific users.
- Users say that Dropbox's collaboration features, particularly in file following and simultaneous editing, are highly rated at 8.7 and 8.0 respectively, making it a go-to for teams needing real-time collaboration. OpenText Hightail, with scores of 8.6 and 8.1, offers similar features but lacks the same level of user satisfaction in these areas.
Pricing
Entry-Level Pricing
Dropbox
Plus
$9.99
Per Month
Use Dropbox Plus to save and share more files. Store, share, and send larger files. Plus helps you save hard drive space, so you can focus on getting work done. Learn more at dropbox.com/plus
- 2 TB of storage
- Connect all the devices you need
- Automatically back up all your devices
OpenText Hightail
Pro
$15
user/month
Secure and easy file sharing.
- Share files up to 25GB
- Unlimited file storage
- Delivery notifications
Free Trial
Dropbox
Free Trial is available
OpenText Hightail
Free Trial is available
Ratings
Meets Requirements
9.0
26,247
8.8
625
Ease of Use
9.0
26,666
8.8
626
Ease of Setup
9.1
8,591
8.7
161
Ease of Admin
8.9
5,404
8.5
158
Quality of Support
8.6
18,910
8.2
390
Has the product been a good partner in doing business?
8.9
5,005
8.7
144
Product Direction (% positive)
7.9
26,192
7.0
616
Features by Category
File Management
8.9
21887
8.2
83
8.6
21979
8.7
149
9.0
22000
8.9
154
8.6
21504
8.0
66
8.6
20204
8.1
73
Agentic AI - Cloud Content Collaboration
Feature Not Available
Not enough data
7.5
687
Not enough data
7.2
676
Not enough data
Collaboration
8.7
20290
8.6
66
9.2
22439
9.4
158
8.0
18920
8.1
33
8.1
17870
8.2
82
Administration
8.6
16740
8.4
57
8.5
16324
8.3
52
8.7
16526
Feature Not Available
7.8
17793
8.3
39
8.2
15890
Feature Not Available
8.8
17525
9.0
58
Platform
9.0
10658
8.6
55
8.3
9575
7.7
33
8.3
9474
8.0
32
8.1
9101
Feature Not Available
Communication
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
8.3
5
Content & Documents
Not enough data
9.8
9
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
9.4
6
Controls
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.5
7
Project Management
Not enough data
8.9
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.9
6
Remote Collaboration
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Feature Not Available
Not enough data
7.5
368
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.4
361
Not enough data
7.6
365
Not enough data
Feature Not Available
Not enough data
Platform
8.6
379
Not enough data
8.7
377
Not enough data
8.4
368
Not enough data
Generative AI
6.9
359
Not enough data
Feature Not Available
Not enough data
Agentic AI - Video Editing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
53
Not enough data
Feature Not Available
Not enough data
Proofing Features - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Collaboration - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dropbox and OpenText Hightail are categorized as Cloud Content Collaboration
Unique Categories
Dropbox is categorized as Video Editing
OpenText Hightail is categorized as Project Collaboration and Online Proofing
Reviews
Reviewers' Company Size
Dropbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Hightail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
6.0%
Information Technology and Services
5.8%
Computer Software
4.8%
Education Management
4.6%
Higher Education
4.6%
Other
74.2%
Marketing and Advertising
15.5%
Entertainment
6.2%
Media Production
2.8%
Education Management
2.8%
Consumer Goods
2.7%
Other
70.0%
Alternatives
Discussions
Please increase space
8 Comments
LJ
There is a place to pick the size of your dropbox space. There is a limited amount for free and then you can choose price ranges and space sizes. They use...Read more
it is not possible to manage multiple Dropbox accounts from a single desktop.
7 Comments
DB
You can share individual files, it is not limited to folders. in viewing files share is one of the pop up options available if you hover over a file...Read more
What are the features of Dropbox?
7 Comments
PC
1. Easily upload files from your computer or cell phone.
2. Create as many folders as you need to organize your files.
3. Share images and files with...Read more
OpenText Hightail has no more discussions with answers
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