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Smartsheet Pricing Reviews

(2)
LK
Strategic Business Manager
Mid-Market (51-1000 emp.)
"Essential to my event planning"
What do you like best about Smartsheet?

I like that I can share info without saving and updating a million excel spreadsheets. I plan a lot of events in a year. My favorite part about Smartsheet is the forms I can create to capture registrations and imbed into my invitations. i can keep track of registrations daily and communicate the results to my team quickly. It also helps me to stay in touch with the venue on head count. We have cancelled a few events due to low response. This has saved us money. There is nothing worse than paying for an event that 3 people came to. Now we can see early and reschedule for a later date and drive bigger attendance. I also love how easy it is to share my projects in Smartsheet with my team. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Very difficult to learn. We were required to complete the Smartsheet academy. It was a huge time commitment (over 10 hours). A test was required for certification. An 80% or higher was needed to pass. The highest score achieved out of 15 people was 65%. That was with an average 2+ hours to take the open book test. Unanimously it was the hardest process to learn. I also don't like that they changed their license fee structure. I can still be a creator but many on my team had their permissions lowered to viewer only. Review collected by and hosted on G2.com.

SH
Consultant
Mid-Market (51-1000 emp.)
"Support is HORRIBLE"
What do you like best about Smartsheet?

I like the tool but the support issues are overwhelming the value of the tool. Trying to look for a comparable tool Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Support is absolutely horrible. Normally a big fan but I've had control ctr deleted and I have spent over A WEEK trying to get it fixed so far no resolution. Seriously consider this tool before recommending for clients that need quick turnaround on issues or support. Review collected by and hosted on G2.com.

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