# Smartsheet vs monday Work Management Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday Work Management excels in promoting **task transparency** and **team collaboration** , with users appreciating its powerful automation features that streamline workflows. One user highlighted how the platform sends reminders and notifications for due tasks, enhancing time management.
- **Users say** Smartsheet provides a centralized location for all project information, making it easy to access and create reports. Reviewers have noted the effectiveness of its **automated notifications** , which help keep team members on track without the need for constant reminders.
- **According to verified reviews** , monday Work Management's visual organization is a standout feature, with users finding the grouping and customization options particularly helpful for managing both group and individual tasks. This flexibility allows teams to tailor their workspace to fit their specific needs.
- **Reviewers mention** that while Smartsheet is robust, it can sometimes struggle with **configuration challenges** to match specific workflows. However, users appreciate its dashboards for visualizing crucial data and KPIs, which aids in project tracking.
- **G2 reviewers highlight** that monday Work Management's ease of communication between team members is a significant advantage, allowing for seamless collaboration. Users have expressed satisfaction with the platform's ability to customize pages based on necessity, enhancing overall usability.
- **Users report** that Smartsheet is effective for larger teams, with many users able to collaborate simultaneously on projects. This capability is complemented by its strong reporting features, which users find beneficial for tracking project progress and outcomes.



| | Smartsheet | monday Work Management | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 22,119 | 15,382 | 
| **Largest Market Segment** | Mid-Market (41.3% of reviews) | Small-Business (61.8% of reviews) | 
| **Entry Level Price** | $9.00 1 user Per Month | $12.00 3 Seats Per Month | 

---
## Top Pros & Cons

### Smartsheet

Pros:
- Ease of Use (2831 reviews)
- Project Management (2212 reviews)

Cons:
- Learning Curve (1453 reviews)
- Missing Features (1197 reviews)

### monday Work Management

Pros:
- Ease of Use (3935 reviews)
- Team Collaboration (2721 reviews)

Cons:
- Missing Features (1681 reviews)
- Learning Curve (1163 reviews)

---
## Ratings Comparison
| Rating | Smartsheet | monday Work Management | 
|---|---|---|
  | **Meets Requirements** | 8.5 (18532 reviews) | 9.0 (12583 reviews) | 
  | **Ease of Use** | 8.4 (18794 reviews) | 9.1 (12856 reviews) | 
  | **Ease of Setup** | 8.3 (10529 reviews) | 8.8 (7439 reviews) | 
  | **Ease of Admin** | 8.5 (7957 reviews) | 9.0 (5620 reviews) | 
  | **Quality of Support** | 8.3 (14344 reviews) | 8.9 (10005 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (7411 reviews) | 9.1 (5436 reviews) | 
  | **Product Direction (% positive)** | 8.6 (17965 reviews) | 9.5 (12204 reviews) | 

---
## Pricing

### Smartsheet

#### Entry-Level Pricing

Plan: Pro

Price: $9.00 1 user Per Month

Description: For people and teams that want to track, share, and manage projects.

Includes:

Key Features:
- Up to 10 editors (paid license required to edit)
-  Unlimited free viewers
-   Unlimited sheets, reports, and forms

[Browse all 3 editions](https://www.g2.com/products/smartsheet/pricing)

#### Free Trial

Yes

### monday Work Management

#### Entry-Level Pricing

Plan: Standard

Price: $12.00 3 Seats Per Month

Description: Collaborate and optimize your team processes

Key Features:
- Timeline & Gantt views
- Calendar view
- Guest access

[Browse all 5 editions](https://www.g2.com/products/monday-com/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 11232 |
| **monday Work Management** | 8.3/10 | 8152 |

#### Tasks

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Creation & Assignment** | 8.7 (10150 reviews) ✓ Verified | 9.3 (7400 reviews) ✓ Verified | 
| **Due Dates** | 8.8 (10160 reviews) ✓ Verified | 9.3 (7382 reviews) ✓ Verified | 
| **Task Prioritization** | 8.5 (9843 reviews) ✓ Verified | 9.2 (7382 reviews) ✓ Verified | 
| **To-Do Lists** | 8.5 (9516 reviews) ✓ Verified | 9.2 (7150 reviews) ✓ Verified | 
| **Dependencies** | 8.1 (9305 reviews) ✓ Verified | 8.4 (6489 reviews) | 
| **Mass Updates** | Feature Not Available | 8.3 (6296 reviews) | 
| **Drag & Drop** | 8.1 (9362 reviews) ✓ Verified | 8.9 (7101 reviews) ✓ Verified | 
| **Recurring Tasks** | 8.0 (8819 reviews) ✓ Verified | 8.6 (6585 reviews) | 

#### Projects

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Planning** | 8.6 (9356 reviews) ✓ Verified | 9.1 (6555 reviews) ✓ Verified | 
| **Project Map** | 8.3 (8658 reviews) ✓ Verified | 8.8 (5975 reviews) ✓ Verified | 
| **GANTT** | 8.2 (8788 reviews) ✓ Verified | 8.2 (5576 reviews) ✓ Verified | 
| **Calendar View** | 8.0 (8697 reviews) ✓ Verified | 8.4 (6178 reviews) ✓ Verified | 
| **Views** | 8.2 (8948 reviews) ✓ Verified | 8.7 (6465 reviews) ✓ Verified | 
| **Project Budgeting** | 7.6 (7616 reviews) ✓ Verified | 8.0 (5486 reviews) ✓ Verified | 
| **Issue Tracking** | 8.0 (8337 reviews) ✓ Verified | 8.4 (5669 reviews) | 
| **Templates** | 8.1 (8906 reviews) ✓ Verified | 8.5 (6046 reviews) ✓ Verified | 
| **Critical Path** | 7.8 (7849 reviews) ✓ Verified | Feature Not Available | 
| **Time & Expense** | 7.6 (7458 reviews) ✓ Verified | 8.1 (5441 reviews) ✓ Verified | 
| **Methodologies** | 7.6 (7273 reviews) ✓ Verified | 8.2 (5135 reviews) ✓ Verified | 

#### Resource Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Resource Definiton** | 7.6 (7747 reviews) ✓ Verified | 8.2 (5642 reviews) ✓ Verified | 
| **Capacity** | 7.6 (7824 reviews) ✓ Verified | 8.5 (5794 reviews) ✓ Verified | 
| **Scheduling** | 8.1 (8470 reviews) ✓ Verified | 8.7 (6147 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Baselining / KPIs** | 7.8 (7474 reviews) ✓ Verified | 8.2 (5109 reviews) ✓ Verified | 
| **Resource Allocation** | 7.7 (7579 reviews) ✓ Verified | 8.3 (5384 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (8756 reviews) ✓ Verified | 8.8 (6339 reviews) ✓ Verified | 

#### Generative AI

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **AI Text Generation** | 6.0 (3072 reviews) | 7.2 (2784 reviews) | 
| **AI Text Summarization** | 6.1 (3052 reviews) | 7.2 (2755 reviews) | 

#### Agentic AI - Project Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Autonomous Task Execution** | 5.6 (931 reviews) | 6.7 (615 reviews) | 
| **Multi-step Planning** | 5.9 (928 reviews) | 6.9 (610 reviews) | 
| **Cross-system Integration** | 5.9 (969 reviews) | 6.9 (649 reviews) | 
| **Adaptive Learning** | 5.7 (918 reviews) | 6.7 (605 reviews) | 
| **Natural Language Interaction** | 5.7 (918 reviews) | 6.7 (607 reviews) | 
| **Proactive Assistance** | 5.6 (916 reviews) | 6.7 (604 reviews) | 
| **Decision Making** | 5.8 (918 reviews) | 6.7 (605 reviews) | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.8/10 | 6239 |
| **monday Work Management** | 8.3/10 | 930 |

#### Portfolio Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Portfolio Types** | 7.9 (4814 reviews) | 8.5 (822 reviews) | 
| **Planning** | 8.5 (5533 reviews) | 8.8 (826 reviews) | 
| **Alignment** | 8.1 (5003 reviews) | 8.3 (801 reviews) | 
| **Portfolio Mix** | 7.7 (4603 reviews) | 8.0 (793 reviews) | 

#### Project Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Dependencies** | 8.2 (5424 reviews) | 8.4 (800 reviews) | 
| **Priorities** | 8.3 (5502 reviews) | 8.8 (798 reviews) | 
| **Lean Management** | 7.7 (4625 reviews) | 8.1 (778 reviews) | 

#### Resource Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Definition** | 7.8 (4754 reviews) | 8.2 (808 reviews) | 
| **Allocation** | 7.8 (4826 reviews) | 8.3 (785 reviews) | 
| **Optimization** | 7.9 (4778 reviews) | 8.3 (796 reviews) | 

#### Data & Analytics

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Data Consolidation** | 8.1 (4993 reviews) | 8.2 (835 reviews) | 
| **Visualizations** | 8.0 (5166 reviews) | 8.5 (782 reviews) | 
| **Performance** | 8.1 (5076 reviews) | 8.3 (770 reviews) | 
| **Risk Analysis** | 7.5 (4447 reviews) | 7.6 (746 reviews) | 

#### Strategy - Project and Portfolio Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Simulation** | 6.7 (2051 reviews) | 7.4 (714 reviews) | 
| **Tracking** | 7.6 (2084 reviews) | 8.3 (708 reviews) | 
| **Planning** | 7.9 (2066 reviews) | 8.4 (731 reviews) | 
| **Objectives** | 7.6 (2058 reviews) | 8.4 (748 reviews) | 
| **Visiblity** | 7.8 (2054 reviews) | 8.4 (702 reviews) | 
| **Alignment** | 7.6 (2054 reviews) | 8.3 (745 reviews) | 
| **Risk Management** | 7.2 (2035 reviews) | 7.8 (687 reviews) | 
| **Implementation** | 7.6 (2048 reviews) | 8.3 (689 reviews) | 
| **Optimization** | 7.5 (2036 reviews) | 8.2 (724 reviews) | 
| **Prioritization** | 7.8 (2043 reviews) | 8.6 (726 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 6.8/10 | 5899 |
| **monday Work Management** | 7.6/10 | 5248 |

#### Setup

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Activities** | 8.3 (5168 reviews) | 8.9 (4493 reviews) | 
| **Flows** | Feature Not Available | 8.9 (4624 reviews) | 
| **Dependencies** | 8.1 (5025 reviews) | 8.4 (4262 reviews) | 
| **Notifications** | 8.5 (5421 reviews) | 8.9 (4808 reviews) | 

#### Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Updates** | Feature Not Available | 8.8 (4469 reviews) | 
| **Audit Trail** | 8.1 (4666 reviews) | 8.4 (3821 reviews) | 
| **Integration** | 7.5 (4372 reviews) | 8.2 (3955 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **AI Text Generation** | 6.3 (1817 reviews) | 7.3 (1881 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Autonomous Task Execution** | 5.9 (407 reviews) | 6.6 (325 reviews) | 
| **Multi-step Planning** | 5.9 (408 reviews) | 6.7 (326 reviews) | 
| **Cross-system Integration** | 5.9 (405 reviews) | 6.7 (321 reviews) | 
| **Adaptive Learning** | 5.9 (400 reviews) | 6.6 (320 reviews) | 
| **Natural Language Interaction** | 5.9 (399 reviews) | 6.7 (322 reviews) | 
| **Proactive Assistance** | 5.9 (401 reviews) | 6.6 (323 reviews) | 
| **Decision Making** | 6.2 (404 reviews) | 6.7 (325 reviews) | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | 8.1/10 | 1445 |

#### Tasks

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Tasks** | Not enough data | 9.3 (1274 reviews) | 
| **Details** | Not enough data | 9.0 (1230 reviews) | 
| **Priority** | Not enough data | 9.1 (1251 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.1 (51 reviews) | 
| **Multi-step Planning** | Not enough data | 7.2 (52 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (50 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (51 reviews) | 
| **Decision Making** | Not enough data | 6.7 (51 reviews) | 

#### Kanban Boards

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Kanban Cards** | Not enough data | 8.8 (1231 reviews) | 
| **Drag and Drop** | Not enough data | 9.0 (1260 reviews) | 
| **Visibility** | Not enough data | 9.0 (1230 reviews) | 

#### Planning

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Workflow** | Not enough data | 9.0 (1271 reviews) | 
| **Backlog** | Not enough data | 8.6 (1221 reviews) | 
| **Optimization** | Not enough data | 8.7 (1201 reviews) | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | N/A | N/A |

#### Functionality

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Centralized platform** | Feature Not Available | Not enough data | 
| **Tracking** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Workflow** | Feature Not Available | Not enough data | 
| **Reporting and analytics** | Feature Not Available | Not enough data | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 1388 |
| **monday Work Management** | 8.0/10 | 924 |

#### Platform Basics

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Drag & Drop Scheduling** | 8.3 (1038 reviews) | 8.8 (756 reviews) | 
| **Project and Task Lists Organization** | 8.7 (1228 reviews) | 9.2 (824 reviews) | 
| **Project Templates** | 8.5 (1169 reviews) | 8.8 (756 reviews) | 
| **Budgeting and Cost Estimation** | 8.0 (1006 reviews) | 8.2 (582 reviews) | 
| **Team Member Roles** | 8.6 (1167 reviews) | 9.1 (788 reviews) | 
| **Automated Alerts and Notficiations** | 8.7 (1194 reviews) | 9.1 (793 reviews) | 

#### Content Planning

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Content Organization** | 8.6 (1185 reviews) | 9.1 (820 reviews) | 
| **Task Assignment** | 8.9 (1239 reviews) | 9.4 (844 reviews) | 
| **Content Scheduling** | 8.6 (1118 reviews) | 9.1 (764 reviews) | 

#### Marketing Campaign Performance

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Performance and ROI Tracking** | 8.0 (882 reviews) | 8.2 (503 reviews) | 
| **Activity Tracking** | 8.4 (1034 reviews) | 8.6 (591 reviews) | 

#### Agentic AI - Marketing Calendar

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Autonomous Task Execution** | 5.1 (43 reviews) | 6.4 (84 reviews) | 
| **Multi-step Planning** | 5.3 (46 reviews) | 6.6 (84 reviews) | 
| **Cross-system Integration** | 5.2 (46 reviews) | 6.6 (84 reviews) | 
| **Proactive Assistance** | 5.0 (45 reviews) | 6.6 (85 reviews) | 

#### Other Features

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Integrations** | 7.9 (988 reviews) | 8.3 (642 reviews) | 
| **Reporting** | 8.3 (1015 reviews) | 8.3 (533 reviews) | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.9/10 | 7976 |
| **monday Work Management** | 8.6/10 | 7322 |

#### Task Creation

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Creation & Assignment** | 8.7 (7324 reviews) | 9.3 (6660 reviews) | 
| **Due Dates** | 8.8 (7406 reviews) | 9.2 (6716 reviews) | 
| **Drag & Drop** | 8.3 (6932 reviews) | 9.0 (6535 reviews) | 
| **Mass Updates** | 7.8 (6121 reviews) | 8.5 (5767 reviews) | 

#### Task Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Task Prioritization** | 8.5 (7075 reviews) | 9.1 (6468 reviews) | 
| **To-Do Lists** | 8.5 (6983 reviews) | 9.2 (6603 reviews) | 
| **Dependencies** | 8.1 (6637 reviews) | 8.5 (5814 reviews) | 
| **Recurring Tasks** | 8.2 (6468 reviews) | 8.7 (5869 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **AI Text Generation** | 6.2 (2415 reviews) | 7.2 (2678 reviews) | 
| **AI Text Summarization** | 6.2 (2417 reviews) | 7.2 (2678 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 4656 |
| **monday Work Management** | 8.3/10 | 5937 |

#### Automation

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Workflows** | 8.5 (4264 reviews) | 9.0 (5167 reviews) | 
| **Customization** | 8.3 (4211 reviews) | 8.9 (5311 reviews) | 
| **Data repository** | 8.1 (3950 reviews) | 8.5 (4614 reviews) | 

#### Administration

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Permissions** | 8.2 (4110 reviews) | 8.6 (4911 reviews) | 
| **Procedures** | 8.1 (3887 reviews) | 8.7 (4639 reviews) | 
| **Remote Work** | 8.8 (4111 reviews) | 9.3 (4962 reviews) | 

#### Project management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Task Prioritization** | 8.7 (4176 reviews) | 9.3 (5300 reviews) | 
| **Dependencies** | 8.2 (3898 reviews) | 8.6 (4734 reviews) | 
| **Planning** | 8.6 (4188 reviews) | 9.1 (5057 reviews) | 
| **Views** | 8.3 (4035 reviews) | 8.9 (4905 reviews) | 
| **Scheduling** | 8.4 (3956 reviews) | 8.9 (4840 reviews) | 
| **Critical Path** | 8.0 (3627 reviews) | Feature Not Available | 
| **Dashboards** | 8.3 (4078 reviews) | 8.9 (5157 reviews) | 

#### Workload

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Resource Allocation** | 8.0 (3700 reviews) | 8.6 (4591 reviews) | 
| **Workspace** | 8.3 (3945 reviews) | 9.0 (5064 reviews) | 
| **Configuration** | 8.0 (3742 reviews) | 8.8 (4660 reviews) | 
| **Insights** | 7.9 (3558 reviews) | 8.6 (4512 reviews) | 

#### Communication & Collaboration

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Communication Channels** | 8.1 (3726 reviews) | 8.6 (4642 reviews) | 
| **Document Management** | 8.3 (3926 reviews) | 8.6 (4709 reviews) | 
| **Collaboration** | 8.8 (4127 reviews) | 9.2 (5112 reviews) | 

#### Cost Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Project Budgeting** | 7.7 (3431 reviews) | 8.2 (3964 reviews) | 
| **Time & Expense** | 7.8 (3424 reviews) | 8.3 (4060 reviews) | 
| **Profitability** | 7.5 (3235 reviews) | 8.0 (3801 reviews) | 

#### Integration

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Front Office** | 7.4 (3278 reviews) | 8.2 (3855 reviews) | 
| **Back Office** | 7.4 (3328 reviews) | 8.0 (3985 reviews) | 
| **External data** | 7.4 (3359 reviews) | 8.0 (3785 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **AI Text Generation** | 6.5 (1654 reviews) | 7.3 (2113 reviews) | 
| **AI Text Summarization** | 6.5 (1661 reviews) | 7.4 (2123 reviews) | 

#### Agentic AI - Work Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (364 reviews) | 6.6 (464 reviews) | 
| **Multi-step Planning** | 6.0 (363 reviews) | 6.8 (465 reviews) | 
| **Cross-system Integration** | 5.8 (362 reviews) | 6.8 (466 reviews) | 
| **Natural Language Interaction** | 5.9 (360 reviews) | 6.7 (466 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 8200 |
| **monday Work Management** | 8.3/10 | 5174 |

#### Communication

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Chat** | 7.2 (5667 reviews) | Feature Not Available | 
| **Discussions** | 7.6 (6049 reviews) | 8.6 (4278 reviews) | 
| **External** | 7.5 (5806 reviews) | 8.1 (3751 reviews) | 
| **Feedback** | 7.7 (5832 reviews) | Feature Not Available | 
| **Announcements** | Feature Not Available | 8.2 (3785 reviews) | 

#### Content & Documents

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **File Sharing** | 8.4 (7193 reviews) | 8.8 (4429 reviews) | 
| **Notes** | 8.4 (7129 reviews) | 9.0 (4567 reviews) | 
| **Search** | 8.0 (6875 reviews) | 8.6 (4433 reviews) | 
| **Versioning** | 7.8 (6100 reviews) | 8.1 (3744 reviews) | 

#### Controls

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Custom Views** | 8.0 (6474 reviews) | 8.6 (4184 reviews) | 
| **Followers** | 7.6 (5489 reviews) | 8.1 (3626 reviews) | 
| **User Management** | 8.2 (6809 reviews) | 8.8 (4241 reviews) | 
| **Calendars** | Feature Not Available | 8.4 (4146 reviews) | 
| **Public Sharing** | 7.9 (6087 reviews) | 8.1 (3733 reviews) | 

#### Project Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Task Management** | 8.8 (7433 reviews) | 9.4 (4693 reviews) | 
| **Planning** | 8.7 (7305 reviews) | 9.2 (4610 reviews) | 
| **Visibility** | 8.6 (7175 reviews) | 9.2 (4518 reviews) | 
| **Integration** | 7.9 (6153 reviews) | 8.5 (4147 reviews) | 

#### Remote Collaboration

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Alignment** | 8.4 (6565 reviews) | 8.9 (4222 reviews) | 
| **Accountability** | 8.5 (6743 reviews) | 9.0 (4421 reviews) | 
| **Connectivity** | 8.4 (6632 reviews) | 8.9 (4335 reviews) | 
| **Offline Mode** | Feature Not Available | 7.6 (3398 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **AI Text Generation** | 6.3 (2275 reviews) | 7.1 (1888 reviews) | 
| **AI Text Summarization** | 6.3 (2280 reviews) | 7.2 (1869 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Multi-step Planning** | 5.7 (429 reviews) | 6.6 (334 reviews) | 
| **Cross-system Integration** | 5.6 (432 reviews) | 6.6 (329 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | N/A | N/A |

#### Responses

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | N/A | N/A |

#### Automation

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Marketing Resource Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | 7.0/10 | 60 |

#### Agentic AI - Marketing Resource Management

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (57 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (56 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | 8.4/10 | 3310 |

#### Time Tracking

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.5 (2553 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 9.1 (2950 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.2 (2281 reviews) | 

#### Client Invoicing

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 7.4 (2019 reviews) | 
| **Electronic Payments** | Not enough data | 7.0 (1903 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | 7.8 (2019 reviews) | 

#### Mobile Time Tracking

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.6 (2525 reviews) | 

#### Administration

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.4 (2407 reviews) | 
| **Workflow** | Not enough data | 9.1 (2734 reviews) | 
| **Automated Reminders** | Not enough data | 9.0 (2800 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.3 (2319 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.0 (2678 reviews) | 

#### Platform

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (2517 reviews) | 
| **APIs / Integration** | Not enough data | 8.2 (2256 reviews) | 
| **Internationalization** | Not enough data | 8.2 (2198 reviews) | 
| **Performance and Reliability** | Not enough data | 9.0 (2674 reviews) | 
| **Mobile User Support** | Not enough data | 8.3 (2390 reviews) | 
| **Offline** | Not enough data | Feature Not Available | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday Work Management** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Smartsheet | monday Work Management | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (7):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Work Management Software](https://www.g2.com/categories/work-management), [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Task Management Software](https://www.g2.com/categories/task-management-software), [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Smartsheet (1):** [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia)

**Unique to monday Work Management (7):** [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Marketing Resource Management Software](https://www.g2.com/categories/marketing-resource-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs)


---
## Reviewer Demographics

### By Company Size

| Segment | Smartsheet | monday Work Management | 
|---|---|---|
| **Small-Business** | 33.6% | 61.8% | 
| **Mid-Market** | 41.3% | 30.2% | 
| **Enterprise** | 25.1% | 7.9% | 

### By Industry

#### Smartsheet

- **Information Technology and Services:** 7.6%
- **Construction:** 7.3%
- **Hospital & Health Care:** 5.2%
- **Marketing and Advertising:** 4.6%
- **Computer Software:** 4.6%
- **Non-Profit Organization Management:** 2.8%
- **Higher Education:** 2.8%
- **Financial Services:** 2.5%
- **Biotechnology:** 2.4%
- **Manufacturing:** 2.3%
- **Other:** 58.0%

#### monday Work Management

- **Marketing and Advertising:** 13.9%
- **Information Technology and Services:** 6.0%
- **Computer Software:** 4.9%
- **Construction:** 3.9%
- **Non-Profit Organization Management:** 3.6%
- **Financial Services:** 3.3%
- **Real Estate:** 2.8%
- **Retail:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.2%
- **Other:** 54.8%

---
## Alternatives

### Alternatives to Smartsheet

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12432 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1626 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1221 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.3/5 stars (550 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (582 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1540 reviews)

### Alternatives to monday Work Management

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12432 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (666 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1215 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.3/5 stars (550 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1221 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (582 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (495 reviews)

---
## Top Discussions

### Smartsheet

- Title: [What can smartsheet be used for?](https://www.g2.com/discussions/what-can-smartsheet-be-used-for) — 57 comments
  > **Top comment:** "It has a wide range of functionalities for project management or even asset management. "
- Title: [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) — 34 comments
  > **Top comment:** "This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to..."
- Title: [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) — 10 comments, 1 upvote
  > **Top comment:** "Yes, the basic functionality works for free. "
- Title: [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) — 8 comments, 6 upvotes
  > **Top comment:** "No, Smartsheet is GREAT!!!  Far exceeds anything Excel can do!!!!!"
- Title: [Will there be document capability in the future?](https://www.g2.com/discussions/will-there-be-document-capability-in-the-future) — 5 comments, 1 upvote
  > **Top comment:** "You can add any Word docs or Excel spreadsheets as attachments to your worksheet instead of at a line level.  Click the paperclip on the far right side of..."

### monday Work Management

- Title: [Is it possible for you to have your own CRM on Monday?](https://www.g2.com/discussions/15494-is-it-possible-for-you-to-have-your-own-crm-on-monday) — 5 comments, 3 upvotes
  > **Top comment:** "I wouldn’t recommend Monday.com for that requirement. The mission of Monday is to help you to better organize your tasks among your team. You can find many..."
- Title: [How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?](https://www.g2.com/discussions/41434-how-best-to-use-monday-to-manage-social-media-campaigns-and-publications-across-multiple-clients-for-planning-purposes-in-particular) — 2 comments
  > **Top comment:** "I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my..."
- Title: [More than one owner of a task - can they share the one task item?](https://www.g2.com/discussions/more-than-one-owner-of-a-task-can-they-share-the-one-task-item) — 2 comments, 1 upvote
  > **Top comment:** "Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People"  columns. "
- Title: [How can I Integrate my boards with Google Data Studio](https://www.g2.com/discussions/how-can-i-integrate-my-boards-with-google-data-studio) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Jeison! We have created a Monday connector so that you can do just that. You can find more information here:..."
- Title: [Interior Design Pipeline Management](https://www.g2.com/discussions/51765-interior-design-pipeline-management) — 1 comment, 1 upvote
  > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartsheet-vs-monday-com)