# Smartsheet vs monday AI Work Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday AI Work Platform excels in **ease of use** , with users highlighting its intuitive interface that simplifies task management and project organization. Many appreciate how easy it is to set up campaigns and monitor performance from a single dashboard, making it a favorite for teams looking for a streamlined experience.
- **Users say** that Smartsheet offers robust **automation features** that enhance productivity, allowing teams to manage both project tasks and business-as-usual activities effectively. Reviewers have noted its ability to compile attachments and store data seamlessly, which aids collaboration across different departments.
- **According to verified reviews** , monday AI Work Platform shines in its **goal-setting capabilities** , with users praising the platform's ability to set deadlines and track progress. This feature not only helps in reducing human error but also keeps everyone aligned on their tasks, which is crucial for project success.
- **Reviewers mention** that Smartsheet is particularly strong in **customization** , allowing users to tailor the platform to their specific workflow needs. This flexibility is appreciated by teams that require a more personalized approach to project management, making it easier to adapt to various use cases.
- **G2 reviewers highlight** that monday AI Work Platform's **collaboration tools** are top-notch, with features that facilitate communication and task visibility among team members. Users enjoy the organized environment that helps them manage multiple projects without losing track of responsibilities.
- **Users report** that while Smartsheet has a strong feature set, it sometimes faces challenges in **implementation** , with some reviewers noting that the setup process can be less intuitive compared to monday AI Work Platform. This can lead to a steeper learning curve for new users, which may impact initial adoption rates.



| | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 22,584 | 16,952 | 
| **Largest Market Segment** | Mid-Market (41.3% of reviews) | Small-Business (61.5% of reviews) | 
| **Entry Level Price** | $9.00 1 user Per Month | $12.00 3 Seats Per Month | 

---
## Top Pros & Cons

### Smartsheet

Pros:
- Ease of Use (2360 reviews)
- Project Management (1666 reviews)

Cons:
- Learning Curve (1183 reviews)
- Missing Features (899 reviews)

### monday AI Work Platform

Pros:
- Ease of Use (3935 reviews)
- Team Collaboration (2721 reviews)

Cons:
- Missing Features (1681 reviews)
- Learning Curve (1163 reviews)

---
## Ratings Comparison
| Rating | Smartsheet | monday AI Work Platform | 
|---|---|---|
  | **Meets Requirements** | 8.5 (18909 reviews) | 9.0 (13780 reviews) | 
  | **Ease of Use** | 8.4 (19180 reviews) | 9.1 (14063 reviews) | 
  | **Ease of Setup** | 8.3 (10882 reviews) | 8.8 (8024 reviews) | 
  | **Ease of Admin** | 8.5 (8190 reviews) | 9.0 (6133 reviews) | 
  | **Quality of Support** | 8.3 (14632 reviews) | 8.9 (11009 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (7640 reviews) | 9.1 (5928 reviews) | 
  | **Product Direction (% positive)** | 8.6 (18283 reviews) | 9.5 (13314 reviews) | 

---
## Pricing

### Smartsheet

#### Entry-Level Pricing

Plan: Pro

Price: $9.00 1 user Per Month

Description: For people and teams that want to track, share, and manage projects.

Includes:

Key Features:
- Up to 10 editors (paid license required to edit)
-  Unlimited free viewers
-   Unlimited sheets, reports, and forms

[Browse all 3 editions](https://www.g2.com/products/smartsheet/pricing)

#### Free Trial

Yes

### monday AI Work Platform

#### Entry-Level Pricing

Plan: Standard

Price: $12.00 3 Seats Per Month

Description: Collaborate and optimize your team processes

Key Features:
- Timeline & Gantt views
- Calendar view
- Guest access

[Browse all 5 editions](https://www.g2.com/products/monday-com/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 11614 |
| **monday AI Work Platform** | 8.3/10 | 8707 |

#### Tasks

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Creation & Assignment** | 8.7 (10244 reviews) ✓ Verified | 9.3 (7810 reviews) ✓ Verified | 
| **Due Dates** | 8.8 (10257 reviews) ✓ Verified | 9.3 (7793 reviews) ✓ Verified | 
| **Task Prioritization** | 8.5 (9898 reviews) ✓ Verified | 9.2 (7767 reviews) ✓ Verified | 
| **To-Do Lists** | 8.5 (9583 reviews) ✓ Verified | 9.2 (7527 reviews) ✓ Verified | 
| **Dependencies** | 8.1 (9346 reviews) ✓ Verified | 8.4 (6814 reviews) | 
| **Mass Updates** | Feature Not Available | 8.3 (6599 reviews) | 
| **Drag & Drop** | 8.2 (9394 reviews) ✓ Verified | 8.9 (7463 reviews) ✓ Verified | 
| **Recurring Tasks** | 8.0 (8844 reviews) ✓ Verified | 8.6 (6891 reviews) | 

#### Projects

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Planning** | 8.6 (9411 reviews) ✓ Verified | 9.1 (6903 reviews) ✓ Verified | 
| **Project Map** | 8.3 (8694 reviews) ✓ Verified | 8.8 (6281 reviews) ✓ Verified | 
| **GANTT** | 8.2 (8833 reviews) ✓ Verified | 8.2 (5825 reviews) ✓ Verified | 
| **Calendar View** | 8.0 (8728 reviews) ✓ Verified | 8.5 (6465 reviews) ✓ Verified | 
| **Views** | 8.2 (9074 reviews) ✓ Verified | 8.7 (6808 reviews) ✓ Verified | 
| **Project Budgeting** | 7.6 (7634 reviews) ✓ Verified | 8.0 (5711 reviews) ✓ Verified | 
| **Issue Tracking** | 8.0 (8382 reviews) ✓ Verified | 8.5 (5986 reviews) | 
| **Templates** | 8.1 (8947 reviews) ✓ Verified | 8.5 (6350 reviews) ✓ Verified | 
| **Critical Path** | 7.8 (7864 reviews) ✓ Verified | Feature Not Available | 
| **Time & Expense** | 7.6 (7482 reviews) ✓ Verified | 8.2 (5691 reviews) ✓ Verified | 
| **Methodologies** | 7.6 (7285 reviews) ✓ Verified | 8.2 (5380 reviews) ✓ Verified | 

#### Resource Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Resource Definiton** | 7.6 (7758 reviews) ✓ Verified | 8.2 (5882 reviews) ✓ Verified | 
| **Capacity** | 7.6 (7839 reviews) ✓ Verified | 8.5 (6057 reviews) ✓ Verified | 
| **Scheduling** | 8.1 (8502 reviews) ✓ Verified | 8.7 (6432 reviews) ✓ Verified | 

#### Project Monitoring

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Baselining / KPIs** | 7.8 (7498 reviews) ✓ Verified | 8.2 (5356 reviews) ✓ Verified | 
| **Resource Allocation** | 7.7 (7594 reviews) ✓ Verified | 8.3 (5645 reviews) ✓ Verified | 
| **Dashboards** | 8.2 (8882 reviews) ✓ Verified | 8.8 (6690 reviews) ✓ Verified | 

#### Generative AI

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **AI Text Generation** | 6.1 (3091 reviews) | 7.2 (2806 reviews) | 
| **AI Text Summarization** | 6.1 (3061 reviews) | 7.3 (2773 reviews) | 

#### Agentic AI - Project Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Autonomous Task Execution** | 5.6 (943 reviews) | 6.7 (639 reviews) | 
| **Multi-step Planning** | 5.9 (937 reviews) | 7.0 (627 reviews) | 
| **Cross-system Integration** | 5.9 (1016 reviews) | 7.0 (683 reviews) | 
| **Adaptive Learning** | 5.7 (923 reviews) | 6.8 (619 reviews) | 
| **Natural Language Interaction** | 5.7 (924 reviews) | 6.8 (622 reviews) | 
| **Proactive Assistance** | 5.6 (923 reviews) | 6.8 (627 reviews) | 
| **Decision Making** | 5.8 (923 reviews) | 6.8 (620 reviews) | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.8/10 | 6266 |
| **monday AI Work Platform** | 8.3/10 | 947 |

#### Portfolio Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Portfolio Types** | 7.9 (4819 reviews) | 8.5 (836 reviews) | 
| **Planning** | 8.5 (5549 reviews) | 8.8 (841 reviews) | 
| **Alignment** | 8.1 (5007 reviews) | 8.3 (814 reviews) | 
| **Portfolio Mix** | 7.7 (4606 reviews) | 8.0 (805 reviews) | 

#### Project Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Dependencies** | 8.2 (5431 reviews) | 8.4 (813 reviews) | 
| **Priorities** | 8.3 (5509 reviews) | 8.9 (810 reviews) | 
| **Lean Management** | 7.7 (4631 reviews) | 8.2 (790 reviews) | 

#### Resource Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Definition** | 7.8 (4757 reviews) | 8.2 (821 reviews) | 
| **Allocation** | 7.9 (4829 reviews) | 8.3 (798 reviews) | 
| **Optimization** | 7.9 (4784 reviews) | 8.3 (809 reviews) | 

#### Data & Analytics

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Data Consolidation** | 8.1 (5000 reviews) | 8.2 (848 reviews) | 
| **Visualizations** | 8.0 (5174 reviews) | 8.5 (794 reviews) | 
| **Performance** | 8.2 (5080 reviews) | 8.3 (782 reviews) | 
| **Risk Analysis** | 7.5 (4450 reviews) | 7.7 (759 reviews) | 

#### Strategy - Project and Portfolio Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Simulation** | 6.7 (2053 reviews) | 7.5 (725 reviews) | 
| **Tracking** | 7.6 (2087 reviews) | 8.3 (719 reviews) | 
| **Planning** | 7.9 (2071 reviews) | 8.4 (742 reviews) | 
| **Objectives** | 7.6 (2061 reviews) | 8.4 (759 reviews) | 
| **Visiblity** | 7.8 (2057 reviews) | 8.4 (713 reviews) | 
| **Alignment** | 7.6 (2056 reviews) | 8.4 (756 reviews) | 
| **Risk Management** | 7.2 (2038 reviews) | 7.8 (698 reviews) | 
| **Implementation** | 7.6 (2050 reviews) | 8.3 (700 reviews) | 
| **Optimization** | 7.5 (2038 reviews) | 8.2 (735 reviews) | 
| **Prioritization** | 7.8 (2046 reviews) | 8.6 (737 reviews) | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 6.8/10 | 5934 |
| **monday AI Work Platform** | 7.7/10 | 5587 |

#### Setup

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Activities** | 8.3 (5184 reviews) | 8.9 (4764 reviews) | 
| **Flows** | Feature Not Available | 8.9 (4893 reviews) | 
| **Dependencies** | 8.1 (5033 reviews) | 8.5 (4512 reviews) | 
| **Notifications** | 8.5 (5440 reviews) | 8.9 (5102 reviews) | 

#### Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Updates** | Feature Not Available | 8.9 (4735 reviews) | 
| **Audit Trail** | 8.1 (4676 reviews) | 8.5 (4030 reviews) | 
| **Integration** | 7.5 (4377 reviews) | 8.3 (4164 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **AI Text Generation** | 6.3 (1821 reviews) | 7.3 (1899 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Autonomous Task Execution** | 5.9 (409 reviews) | 6.7 (341 reviews) | 
| **Multi-step Planning** | 6.0 (411 reviews) | 6.8 (342 reviews) | 
| **Cross-system Integration** | 5.9 (406 reviews) | 6.8 (336 reviews) | 
| **Adaptive Learning** | 5.9 (402 reviews) | 6.8 (335 reviews) | 
| **Natural Language Interaction** | 5.9 (401 reviews) | 6.8 (337 reviews) | 
| **Proactive Assistance** | 5.9 (402 reviews) | 6.7 (338 reviews) | 
| **Decision Making** | 6.2 (408 reviews) | 6.8 (341 reviews) | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | 8.1/10 | 1612 |

#### Tasks

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Tasks** | Not enough data | 9.3 (1421 reviews) | 
| **Details** | Not enough data | 9.0 (1371 reviews) | 
| **Priority** | Not enough data | 9.2 (1394 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (54 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (55 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (53 reviews) | 
| **Adaptive Learning** | Not enough data | 6.8 (53 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (53 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (54 reviews) | 
| **Decision Making** | Not enough data | 6.8 (54 reviews) | 

#### Kanban Boards

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Kanban Cards** | Not enough data | 8.8 (1366 reviews) | 
| **Drag and Drop** | Not enough data | 9.0 (1402 reviews) | 
| **Visibility** | Not enough data | 9.0 (1368 reviews) | 

#### Planning

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Workflow** | Not enough data | 9.1 (1417 reviews) | 
| **Backlog** | Not enough data | 8.6 (1361 reviews) | 
| **Optimization** | Not enough data | 8.8 (1340 reviews) | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | N/A | N/A |

#### Functionality

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Centralized platform** | Feature Not Available | Not enough data | 
| **Tracking** | Feature Not Available | Not enough data | 
| **Templates** | Feature Not Available | Not enough data | 
| **Workflow** | Feature Not Available | Not enough data | 
| **Reporting and analytics** | Feature Not Available | Not enough data | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.6/10 | 1394 |
| **monday AI Work Platform** | 8.1/10 | 1045 |

#### Platform Basics

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Drag & Drop Scheduling** | 8.3 (1040 reviews) | 8.9 (851 reviews) | 
| **Project and Task Lists Organization** | 8.7 (1230 reviews) | 9.2 (920 reviews) | 
| **Project Templates** | 8.5 (1172 reviews) | 8.9 (851 reviews) | 
| **Budgeting and Cost Estimation** | 8.0 (1006 reviews) | 8.3 (652 reviews) | 
| **Team Member Roles** | 8.6 (1170 reviews) | 9.2 (883 reviews) | 
| **Automated Alerts and Notficiations** | 8.7 (1195 reviews) | 9.1 (893 reviews) | 

#### Content Planning

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Content Organization** | 8.6 (1185 reviews) | 9.2 (915 reviews) | 
| **Task Assignment** | 8.9 (1242 reviews) | 9.4 (947 reviews) | 
| **Content Scheduling** | 8.6 (1119 reviews) | 9.1 (854 reviews) | 

#### Marketing Campaign Performance

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Performance and ROI Tracking** | 8.0 (883 reviews) | 8.3 (553 reviews) | 
| **Activity Tracking** | 8.4 (1035 reviews) | 8.7 (655 reviews) | 

#### Agentic AI - Marketing Calendar

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Autonomous Task Execution** | 5.1 (43 reviews) | 6.4 (84 reviews) | 
| **Multi-step Planning** | 5.3 (46 reviews) | 6.6 (85 reviews) | 
| **Cross-system Integration** | 5.2 (46 reviews) | 6.6 (84 reviews) | 
| **Proactive Assistance** | 5.0 (45 reviews) | 6.6 (85 reviews) | 

#### Other Features

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Integrations** | 7.9 (989 reviews) | 8.4 (726 reviews) | 
| **Reporting** | 8.3 (1016 reviews) | 8.3 (592 reviews) | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.9/10 | 8013 |
| **monday AI Work Platform** | 8.6/10 | 7741 |

#### Task Creation

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Creation & Assignment** | 8.7 (7342 reviews) | 9.3 (7031 reviews) | 
| **Due Dates** | 8.8 (7422 reviews) | 9.3 (7092 reviews) | 
| **Drag & Drop** | 8.3 (6938 reviews) | 9.0 (6902 reviews) | 
| **Mass Updates** | 7.8 (6126 reviews) | 8.6 (6073 reviews) | 

#### Task Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Task Prioritization** | 8.5 (7090 reviews) | 9.1 (6853 reviews) | 
| **To-Do Lists** | 8.5 (6996 reviews) | 9.2 (6975 reviews) | 
| **Dependencies** | 8.1 (6641 reviews) | 8.5 (6140 reviews) | 
| **Recurring Tasks** | 8.2 (6474 reviews) | 8.7 (6187 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **AI Text Generation** | 6.2 (2417 reviews) | 7.2 (2694 reviews) | 
| **AI Text Summarization** | 6.2 (2419 reviews) | 7.2 (2694 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.8/10 | 4713 |
| **monday AI Work Platform** | 8.4/10 | 6283 |

#### Automation

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Workflows** | 8.5 (4288 reviews) | 9.0 (5435 reviews) | 
| **Customization** | 8.3 (4226 reviews) | 8.9 (5587 reviews) | 
| **Data repository** | 8.2 (3969 reviews) | 8.5 (4849 reviews) | 

#### Administration

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Permissions** | 8.2 (4125 reviews) | 8.6 (5160 reviews) | 
| **Procedures** | 8.1 (3898 reviews) | 8.7 (4861 reviews) | 
| **Remote Work** | 8.8 (4125 reviews) | 9.3 (5225 reviews) | 

#### Project management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Task Prioritization** | 8.7 (4192 reviews) | 9.3 (5594 reviews) | 
| **Dependencies** | 8.2 (3908 reviews) | 8.6 (4979 reviews) | 
| **Planning** | 8.6 (4200 reviews) | 9.1 (5334 reviews) | 
| **Views** | 8.3 (4051 reviews) | 8.9 (5176 reviews) | 
| **Scheduling** | 8.4 (3967 reviews) | 8.9 (5100 reviews) | 
| **Critical Path** | 8.0 (3632 reviews) | Feature Not Available | 
| **Dashboards** | 8.3 (4090 reviews) | 9.0 (5435 reviews) | 

#### Workload

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Resource Allocation** | 8.0 (3705 reviews) | 8.6 (4839 reviews) | 
| **Workspace** | 8.3 (3961 reviews) | 9.1 (5333 reviews) | 
| **Configuration** | 8.0 (3747 reviews) | 8.8 (4916 reviews) | 
| **Insights** | 7.9 (3563 reviews) | 8.6 (4743 reviews) | 

#### Communication & Collaboration

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Communication Channels** | 8.1 (3731 reviews) | 8.6 (4887 reviews) | 
| **Document Management** | 8.3 (3937 reviews) | 8.6 (4967 reviews) | 
| **Collaboration** | 8.8 (4142 reviews) | 9.2 (5386 reviews) | 

#### Cost Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Project Budgeting** | 7.8 (3439 reviews) | 8.2 (4141 reviews) | 
| **Time & Expense** | 7.8 (3432 reviews) | 8.3 (4261 reviews) | 
| **Profitability** | 7.5 (3240 reviews) | 8.1 (3974 reviews) | 

#### Integration

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Front Office** | 7.4 (3284 reviews) | 8.2 (4024 reviews) | 
| **Back Office** | 7.4 (3332 reviews) | 8.1 (4151 reviews) | 
| **External data** | 7.4 (3365 reviews) | 8.0 (3945 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **AI Text Generation** | 6.5 (1658 reviews) | 7.3 (2127 reviews) | 
| **AI Text Summarization** | 6.6 (1665 reviews) | 7.4 (2137 reviews) | 

#### Agentic AI - Work Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Autonomous Task Execution** | 5.9 (367 reviews) | 6.7 (478 reviews) | 
| **Multi-step Planning** | 6.1 (370 reviews) | 6.9 (480 reviews) | 
| **Cross-system Integration** | 5.9 (366 reviews) | 6.8 (480 reviews) | 
| **Natural Language Interaction** | 5.9 (363 reviews) | 6.7 (480 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | 7.7/10 | 8230 |
| **monday AI Work Platform** | 8.3/10 | 5419 |

#### Communication

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Chat** | 7.2 (5672 reviews) | Feature Not Available | 
| **Discussions** | 7.6 (6055 reviews) | 8.6 (4467 reviews) | 
| **External** | 7.5 (5811 reviews) | 8.1 (3910 reviews) | 
| **Feedback** | 7.7 (5836 reviews) | Feature Not Available | 
| **Announcements** | Feature Not Available | 8.2 (3942 reviews) | 

#### Content & Documents

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **File Sharing** | 8.4 (7202 reviews) | 8.8 (4625 reviews) | 
| **Notes** | 8.4 (7141 reviews) | 9.0 (4768 reviews) | 
| **Search** | 8.0 (6880 reviews) | 8.6 (4634 reviews) | 
| **Versioning** | 7.8 (6104 reviews) | 8.2 (3895 reviews) | 

#### Controls

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Custom Views** | 8.0 (6479 reviews) | 8.7 (4378 reviews) | 
| **Followers** | 7.6 (5492 reviews) | 8.2 (3777 reviews) | 
| **User Management** | 8.2 (6819 reviews) | 8.8 (4431 reviews) | 
| **Calendars** | Feature Not Available | 8.4 (4324 reviews) | 
| **Public Sharing** | 7.9 (6093 reviews) | 8.2 (3882 reviews) | 

#### Project Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Task Management** | 8.8 (7441 reviews) | 9.4 (4910 reviews) | 
| **Planning** | 8.7 (7310 reviews) | 9.2 (4820 reviews) | 
| **Visibility** | 8.6 (7182 reviews) | 9.2 (4722 reviews) | 
| **Integration** | 7.9 (6157 reviews) | 8.5 (4325 reviews) | 

#### Remote Collaboration

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Alignment** | 8.4 (6570 reviews) | 8.9 (4403 reviews) | 
| **Accountability** | 8.5 (6750 reviews) | 9.0 (4616 reviews) | 
| **Connectivity** | 8.4 (6639 reviews) | 8.9 (4520 reviews) | 
| **Offline Mode** | Feature Not Available | 7.6 (3516 reviews) | 

#### Generative AI

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **AI Text Generation** | 6.3 (2281 reviews) | 7.1 (1898 reviews) | 
| **AI Text Summarization** | 6.3 (2286 reviews) | 7.2 (1879 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Multi-step Planning** | 5.7 (434 reviews) | 6.7 (343 reviews) | 
| **Cross-system Integration** | 5.7 (435 reviews) | 6.7 (338 reviews) | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | N/A | N/A |

#### Responses

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### AI SDRs

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | N/A | N/A |

#### Automation

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Problem Solving** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Independent Decision Making** | Not enough data | Not enough data | 

#### Outbound Sales

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Follow-Up Scheduling** | Not enough data | Not enough data | 
| **Prospect Prioritization** | Not enough data | Not enough data | 
| **Multichannel Campaign Execution** | Not enough data | Not enough data | 
| **Personalized Outreach** | Not enough data | Not enough data | 
| **Outreach Performance Analytics** | Not enough data | Not enough data | 

#### Inbound Sales

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Data Enrichment** | Not enough data | Not enough data | 
| **Inquiry Routing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Real-Time Engagement** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### AI App Builder

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | N/A | N/A |

#### Generation and Interpretation - AI App Builder

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Prompt Understanding** | Not enough data | Not enough data | 
| **Backend Logic Creation** | Not enough data | Not enough data | 
| **UI Generation** | Not enough data | Not enough data | 
| **Context Awareness** | Not enough data | Not enough data | 

#### Generated Application Quality - AI App Builder

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Scalability** | Not enough data | Not enough data | 
| **Out-of-the-Box Functionality** | Not enough data | Not enough data | 
| **Design Customization** | Not enough data | Not enough data | 
| **Data & API Integration** | Not enough data | Not enough data | 

### Marketing Resource Management

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | 7.1/10 | 61 |

#### Agentic AI - Marketing Resource Management

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (58 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (58 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (57 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Action Item extraction** | Not enough data | Not enough data | 
| **Summary Generation** | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Team-based Access** | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Access Control** | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Semantic Search** | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Speaker Recognition** | Not enough data | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | 8.4/10 | 3620 |

#### Time Tracking

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.5 (2771 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 9.1 (3211 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.2 (2456 reviews) | 

#### Client Invoicing

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 7.5 (2155 reviews) | 
| **Electronic Payments** | Not enough data | 7.2 (2025 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | 7.8 (2158 reviews) | 

#### Mobile Time Tracking

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.7 (2722 reviews) | 

#### Administration

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.4 (2599 reviews) | 
| **Workflow** | Not enough data | 9.1 (2952 reviews) | 
| **Automated Reminders** | Not enough data | 9.0 (3023 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.3 (2478 reviews) | 
| **User, Role, and Access Management** | Not enough data | 9.0 (2895 reviews) | 

#### Platform

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Reporting** | Not enough data | 8.7 (2736 reviews) | 
| **APIs / Integration** | Not enough data | 8.3 (2431 reviews) | 
| **Internationalization** | Not enough data | 8.3 (2356 reviews) | 
| **Performance and Reliability** | Not enough data | 9.0 (2909 reviews) | 
| **Mobile User Support** | Not enough data | 8.3 (2595 reviews) | 
| **Offline** | Not enough data | Feature Not Available | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Smartsheet** | N/A | N/A |
| **monday AI Work Platform** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (7):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Work Management Software](https://www.g2.com/categories/work-management), [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Task Management Software](https://www.g2.com/categories/task-management-software), [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Smartsheet (1):** [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia)

**Unique to monday AI Work Platform (8):** [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Marketing Resource Management Software](https://www.g2.com/categories/marketing-resource-management), [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI SDRs Software](https://www.g2.com/categories/ai-sdrs), [AI App Builder Software](https://www.g2.com/categories/ai-app-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Smartsheet | monday AI Work Platform | 
|---|---|---|
| **Small-Business** | 33.6% | 61.5% | 
| **Mid-Market** | 41.3% | 30.3% | 
| **Enterprise** | 25.1% | 8.2% | 

### By Industry

#### Smartsheet

- **Information Technology and Services:** 7.5%
- **Construction:** 7.3%
- **Hospital & Health Care:** 5.2%
- **Marketing and Advertising:** 4.5%
- **Computer Software:** 4.5%
- **Non-Profit Organization Management:** 2.8%
- **Higher Education:** 2.8%
- **Financial Services:** 2.5%
- **Biotechnology:** 2.4%
- **Manufacturing:** 2.4%
- **Other:** 58.1%

#### monday AI Work Platform

- **Marketing and Advertising:** 13.8%
- **Information Technology and Services:** 6.3%
- **Computer Software:** 5.5%
- **Construction:** 3.7%
- **Non-Profit Organization Management:** 3.4%
- **Financial Services:** 3.3%
- **Real Estate:** 2.7%
- **Retail:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.2%
- **Other:** 54.3%

---
## Alternatives

### Alternatives to Smartsheet

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13176 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4537 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13799 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5486 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1231 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.3/5 stars (560 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (585 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1584 reviews)

### Alternatives to monday AI Work Platform

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (13176 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4537 reviews)
- [Hive](https://www.g2.com/products/hive-hive-hive/reviews) — 4.6/5 stars (667 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13799 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.3/5 stars (560 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1231 reviews)
- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.3/5 stars (685 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (585 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (504 reviews)

---
## Top Discussions

### Smartsheet

- Title: [What can smartsheet be used for?](https://www.g2.com/discussions/what-can-smartsheet-be-used-for) — 57 comments
  > **Top comment:** "It has a wide range of functionalities for project management or even asset management. "
- Title: [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) — 34 comments
  > **Top comment:** "This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to..."
- Title: [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) — 10 comments, 1 upvote
  > **Top comment:** "Yes, the basic functionality works for free. "
- Title: [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) — 8 comments, 6 upvotes
  > **Top comment:** "No, Smartsheet is GREAT!!!  Far exceeds anything Excel can do!!!!!"
- Title: [Will there be document capability in the future?](https://www.g2.com/discussions/will-there-be-document-capability-in-the-future) — 5 comments, 1 upvote
  > **Top comment:** "You can add any Word docs or Excel spreadsheets as attachments to your worksheet instead of at a line level.  Click the paperclip on the far right side of..."

### monday AI Work Platform

- Title: [Is it possible for you to have your own CRM on Monday?](https://www.g2.com/discussions/15494-is-it-possible-for-you-to-have-your-own-crm-on-monday) — 5 comments, 3 upvotes
  > **Top comment:** "I wouldn’t recommend Monday.com for that requirement. The mission of Monday is to help you to better organize your tasks among your team. You can find many..."
- Title: [How best to use Monday to manage social media campaigns and publications across multiple clients (for planning purposes in particular)?](https://www.g2.com/discussions/41434-how-best-to-use-monday-to-manage-social-media-campaigns-and-publications-across-multiple-clients-for-planning-purposes-in-particular) — 2 comments
  > **Top comment:** "I want to increase the size of my Google Drive storage but it's free, because the 15 GB video and photo files currently have a large resolution, so in my..."
- Title: [More than one owner of a task - can they share the one task item?](https://www.g2.com/discussions/more-than-one-owner-of-a-task-can-they-share-the-one-task-item) — 2 comments, 1 upvote
  > **Top comment:** "Hi Jon - yes you can assign a task to more than one person. How I have done it in the past was to create additional "People"  columns. "
- Title: [How can I Integrate my boards with Google Data Studio](https://www.g2.com/discussions/how-can-i-integrate-my-boards-with-google-data-studio) — 1 comment, 2 upvotes
  > **Top comment:** "Hi Jeison! We have created a Monday connector so that you can do just that. You can find more information here:..."
- Title: [Interior Design Pipeline Management](https://www.g2.com/discussions/51765-interior-design-pipeline-management) — 1 comment, 1 upvote
  > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/smartsheet-vs-monday-com)