Smartsheet Reviews & Product Details

it helps organize and track projects, manage tasks, monitor timelines, and collaborate with team members in one place Review collected by and hosted on G2.com.

Some features can take time to learn, and setting up complex reports, formulas, or workflows can sometimes be challenging. Additionally, managing large sheets with multiple dependencies can become a little cumbersome Review collected by and hosted on G2.com.

Our team works from shared sheets for monthly client exits, portfolio allocations and our Rentguard policy register. Everyone works from the same live version, so we no longer email spreadsheets back and forth. I like being able to @mention colleagues on a specific row. It’s a quick way to flag a policy that needs updating before it expires, and the email alerts mean nothing gets missed. Review collected by and hosted on G2.com.

Access requests can slow things down. When a new monthly sheet is created, I sometimes have to request edit access and wait for approval before I can start. The notification emails could also be more compact. Review collected by and hosted on G2.com.

What I like most about Smartsheet is how it can take messy, scattered work and turn it into a clear, trackable system, without forcing everyone to completely change how they already work. It still feels familiar, like a spreadsheet, but it functions more like a full project-management platform. Review collected by and hosted on G2.com.

Smartsheet can be frustrating at times because its spreadsheet-style layout gets cluttered quickly, and managing larger or more complex projects can start to feel clunky. Some of the more advanced features aren’t built in, so I often end up relying on additional configurations or add-ons to get it working the way I need. Review collected by and hosted on G2.com.

The flexibility to control an entire project in one space. To be able to control back end spreadsheet style workflow with intergrated forms that I can send to end users is brilliant. To be able to populate entirely spreadsheets from external data this easily is a dream and to then be able to easily present that date in different formats. Further being able to automate actions sets it apart from other spreadsheet style products I have previously used. The product so far has been fast and reliable. Review collected by and hosted on G2.com.

The learning curve is steep, the university courses do help with this but figuring out all the things the program is capable of and how to best intergrate that into my work flow has taken a lot of time, largely due to just how much you can actually do with it. Review collected by and hosted on G2.com.

It’s easy to use, able to quickly onboard a new user and I like that users can have free accounts. Review collected by and hosted on G2.com.

The way the security is set up, and how the ability to view data is configured. For example, if you give a user access only to a dashboard they can't see any of the data in the widgets unless you also give them access to all of the sheets. This leads to giving users access to more information then they really need. I've started to give access to all users at the workspace level bc it is faster. Review collected by and hosted on G2.com.

I like that with Smartsheet, I can share specific data with specific users, which is very helpful. It's also very user-friendly and quite easy to learn, which I really appreciate. The community blog creates a lot of use cases and helps a lot. Keeping all my data in one place with different views for different users is extraordinary. Having all the HR data and automation in Smartsheet for tasks like HR training is great. The ease of invoicing and sharing schedules with clients and subcontractors via Smartsheet is also very beneficial. Review collected by and hosted on G2.com.

I would like to have a bit more flexibility on the editable side - meaning the colors we can use, the fonts, etc. Review collected by and hosted on G2.com.

We use it for our department calendar and for organizing massive amounts of data. It has been our go-to tool ever since I’ve been here, and it continues to be what we rely on day to day. Unlike other tools, Smartsheet has multiple views available for better organizing and categorization. We also have the ability to integrate data directly from our in-house publications into Smartsheet without a hitch with blazing fast performance and reliability. My team relies on Smartsheet because of its competitive pricing and excellent customer support if/when it's needed. Review collected by and hosted on G2.com.

In the ever-changing world of technology, with AI seeming to “take over,” I feel like Smartsheet could implement more artificial intelligence features to improve organization. I’d also like to see brand-new integrations that could better support its diverse consumer base. Review collected by and hosted on G2.com.

The collaboration between team members is made more accessible and accountability skyrockets with formalised teams and grouping Review collected by and hosted on G2.com.

It does not differentiate itself enough from alternatives like a google sheets program, Collaboration is good, but the actual data manipulation etc is outdated and with a short list of API's smartsheet is also difficult and becomes an "extra step" for companies that use POS systems that dont link up to smartsheet, or even smartsheet is unable to take a report and plot data according to matching row or column indicators. Review collected by and hosted on G2.com.

The flexibility to manage projects at any scale is what stands out most. The spreadsheet-style interface makes it easy for teams to adopt quickly, while features like automated workflows, Gantt charts, and dashboards add powerful project management capability on top. Automation rules have cut down manual follow-ups significantly, and dashboards give stakeholders clear visibility without needing a separate reporting tool. Review collected by and hosted on G2.com.

The mobile app experience isn't as smooth as the desktop version, which makes on-the-go updates a bit inconvenient. Advanced formulas and automation setups also have a steep learning curve for new users, often requiring extra time or training to get the most out of them. Additionally, pricing at higher tiers can add up for larger teams needing more advanced features and user licenses. Review collected by and hosted on G2.com.

I feel like it helps consolidate all of our business into one central hub, which makes it much easier to keep track of our projects instead of having to jump all over the place. We are in the process of integrating it to other tools we used on our day to day basis, its been greate to keep our heavy workloads separate and not feel as overwhelm as before when we didnt had so its been reliable, i feel like its been worthy to get the program, also is easier for our trainees to understand the program i havent really use much out of the Artificial intelligence just yet but im pretty sure we can attach it to our new updated reports system the few time i have used it it its been pretty straight foward and easy to read Review collected by and hosted on G2.com.

The only thing I dislike is that we can’t change the theme to a darker color. Review collected by and hosted on G2.com.