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Compare Smartsheet and Wrike 
Featured Products
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (43.2% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(21,425)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWrike
Star Rating
(4,520)4.2 out of 5
Market Segments
Mid-Market (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in user experience, with many users appreciating its familiar interface that resembles Excel. This familiarity makes it easier for teams to navigate and utilize the platform effectively, as highlighted by feedback on its ease of use and the ability to create checklists and Gantt charts effortlessly.
- Users say that Wrike offers strong customizable workflows, which have been particularly beneficial for larger projects. Reviewers noted that these features helped streamline complex processes, such as the proofing of multiple publications, making it easier for teams to collaborate and maintain visibility across different departments.
- According to verified reviews, Smartsheet's implementation process is praised for its speed and intuitiveness. Users have mentioned that the onboarding experience is straightforward, allowing teams to quickly adapt and start using the software without extensive training.
- Reviewers mention that while Wrike has made strides in improving its interface, some users still find it less intuitive compared to Smartsheet. However, they appreciate the polished navigation and customizable dashboards, which enhance the overall user experience, especially for teams that require tailored views.
- G2 reviewers highlight that Smartsheet's collaborative features, such as workflows and notifications, empower team members to work together more effectively. This capability is particularly beneficial for teams looking to improve their processes and communication, as noted by users who value the platform's ability to facilitate teamwork.
- Users report that Wrike's support quality is commendable, with many praising the responsiveness and helpfulness of the support team. This aspect is crucial for organizations that rely on timely assistance to resolve issues and maintain productivity, making it a strong point for Wrike despite its lower overall satisfaction scores compared to Smartsheet.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Wrike
Free
$0.00
Essential task management
- Web, desktop, and mobile apps
- Project & task management
- Board view
Free Trial
Smartsheet
Free Trial is available
Wrike
Free Trial is available
Ratings
Meets Requirements
8.5
18,132
8.5
3,681
Ease of Use
8.4
18,373
7.9
3,718
Ease of Setup
8.3
10,164
7.8
1,615
Ease of Admin
8.5
7,616
8.3
1,289
Quality of Support
8.3
14,038
8.5
2,911
Has the product been a good partner in doing business?
8.6
7,065
8.5
1,234
Product Direction (% positive)
8.6
17,625
8.2
3,514
Features by Category
Tasks
8.7
10063
|
Verified
8.9
1569
|
Verified
8.8
10067
|
Verified
8.8
1591
|
Verified
8.5
9788
|
Verified
8.4
1541
|
Verified
8.4
9467
|
Verified
8.5
1517
|
Verified
8.1
9273
|
Verified
8.1
1447
|
Verified
Feature Not Available
7.7
1302
|
Verified
8.1
9340
|
Verified
8.1
1436
|
Verified
8.0
8800
|
Verified
8.2
1386
|
Verified
Projects
8.6
9286
|
Verified
8.5
1402
|
Verified
8.3
8631
|
Verified
8.2
1302
|
Verified
8.2
8747
|
Verified
8.0
1276
|
Verified
8.0
8662
|
Verified
8.0
1324
|
Verified
8.2
8833
|
Verified
8.2
1356
|
Verified
7.6
7601
|
Verified
7.5
1006
|
Verified
8.0
8303
|
Verified
7.6
606
8.1
8864
|
Verified
8.1
1282
|
Verified
7.8
7843
|
Verified
7.7
1069
|
Verified
7.6
7446
|
Verified
7.7
1033
|
Verified
7.6
7265
|
Verified
7.8
1038
|
Verified
Resource Management
7.6
7741
|
Verified
7.8
1077
|
Verified
7.6
7809
|
Verified
7.8
1129
|
Verified
8.1
8441
|
Verified
8.2
1213
|
Verified
Project Monitoring
7.8
7453
|
Verified
7.7
1022
|
Verified
7.7
7562
|
Verified
7.9
1091
|
Verified
8.2
8613
|
Verified
8.3
1340
|
Verified
Generative AI
6.0
3063
6.9
169
6.1
3047
6.2
443
Agentic AI - Project Management
5.6
925
7.4
9
5.9
924
7.5
8
5.7
919
8.1
8
5.7
915
8.0
9
5.7
915
8.1
9
5.6
912
8.1
9
5.8
914
7.8
9
Portfolio Management
7.9
4814
7.7
37
8.5
5519
8.1
38
8.0
5000
7.8
36
7.7
4604
7.5
38
Project Management
8.2
5421
8.1
39
8.3
5497
8.3
39
7.7
4624
7.7
36
Resource Management
7.8
4755
8.0
37
7.8
4824
8.1
36
7.9
4774
7.9
34
Data & Analytics
8.0
4985
7.4
35
8.0
5163
7.4
38
8.1
5077
7.5
35
7.5
4447
7.4
34
Strategy - Project and Portfolio Management
6.7
2051
7.1
28
7.6
2082
7.6
31
7.9
2060
7.6
31
7.6
2058
7.5
29
7.8
2052
7.6
30
7.6
2052
7.4
30
7.2
2033
7.1
30
7.6
2047
7.5
30
7.5
2035
7.4
30
7.8
2040
7.6
31
Setup
8.3
5156
8.3
763
Feature Not Available
8.3
781
8.1
5020
8.0
766
8.5
5392
8.2
844
Management
Feature Not Available
8.3
750
8.1
4651
8.0
629
7.5
4366
7.8
595
Generative AI
6.3
1817
6.3
277
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Not enough data
Bug Reporting
Not enough data
8.4
148
Not enough data
8.2
143
Not enough data
8.4
151
Bug Monitoring
Not enough data
8.1
141
Not enough data
8.3
142
Not enough data
8.4
143
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.6
89
Not enough data
8.0
87
Not enough data
8.0
86
Not enough data
7.8
88
Goal Creation
Not enough data
8.0
88
Not enough data
8.0
88
Not enough data
7.1
81
Not enough data
8.3
85
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.9
172
Not enough data
8.7
171
Not enough data
8.5
168
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
8.5
169
Not enough data
8.5
169
Not enough data
8.6
167
Planning
Not enough data
8.6
167
Not enough data
8.1
169
Not enough data
7.9
168
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
8.2
351
8.7
1226
8.4
387
8.5
1167
8.3
375
8.0
1005
7.4
278
8.6
1166
8.5
354
8.7
1192
8.3
382
Content Planning
8.6
1185
8.4
385
8.9
1236
8.9
398
8.6
1117
Feature Not Available
Marketing Campaign Performance
8.0
882
7.4
261
8.4
1033
8.2
316
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
7.7
312
8.3
1015
7.7
305
Task Creation
8.7
7311
8.8
1271
8.8
7393
8.8
1284
8.3
6925
8.3
1196
7.8
6116
7.8
1051
Task Management
8.5
7069
8.4
1233
8.5
6979
8.5
1241
8.1
6638
8.1
1158
8.2
6464
8.2
1122
Generative AI
6.2
2414
6.1
408
6.2
2416
6.2
408
Customer Management
Not enough data
7.9
23
Not enough data
7.1
22
Not enough data
7.8
23
Not enough data
8.2
23
Project Management
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.4
24
Not enough data
8.6
25
Accounting
Not enough data
7.1
23
Not enough data
6.4
23
Not enough data
6.5
23
Not enough data
6.7
23
Not enough data
6.7
23
Portfolio Management
Not enough data
7.8
24
Not enough data
8.0
22
Not enough data
7.9
22
Not enough data
7.5
22
Analytics
Not enough data
8.0
22
Not enough data
8.6
22
Not enough data
7.7
21
Administration
Not enough data
7.5
22
Not enough data
8.7
23
Not enough data
8.6
22
Platform
Not enough data
8.3
22
Not enough data
8.0
21
Not enough data
8.9
21
Not enough data
8.2
23
Not enough data
7.0
21
Generative AI
Not enough data
7.5
19
Not enough data
7.2
20
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.5
4249
8.5
852
8.3
4203
8.3
852
8.1
3938
8.0
745
Administration
8.2
4103
8.3
795
8.1
3884
8.2
734
8.8
4101
8.9
814
Project management
8.7
4167
8.6
873
8.2
3895
8.3
813
8.6
4177
8.5
850
8.3
4028
8.3
814
8.4
3946
8.4
812
8.0
3623
8.0
676
8.3
4066
8.4
854
Workload
8.0
3695
8.2
727
8.3
3937
8.5
821
8.0
3739
8.2
766
7.9
3553
8.0
702
Communication & Collaboration
8.1
3723
8.3
794
8.3
3918
8.2
792
8.8
4116
8.8
846
Cost Management
7.7
3428
7.7
548
7.8
3422
7.8
578
7.5
3233
7.4
514
Integration
7.4
3275
7.5
517
7.4
3325
7.5
514
7.4
3356
7.5
504
Generative AI
6.5
1654
6.4
237
6.5
1660
7.3
102
Agentic AI - Work Management
5.8
363
7.4
9
6.0
361
8.0
9
5.8
361
8.1
9
5.8
359
7.6
9
Communication
7.2
5664
Feature Not Available
7.6
6046
8.5
1042
7.5
5802
7.8
840
7.7
5828
Feature Not Available
Feature Not Available
Feature Not Available
Content & Documents
8.4
7184
8.5
1081
8.4
7125
8.6
1070
8.0
6871
8.0
1070
7.8
6096
8.0
908
Controls
8.0
6468
8.2
1000
7.6
5487
8.1
907
8.2
6801
8.4
992
Feature Not Available
8.0
955
7.9
6084
7.9
812
Project Management
8.8
7424
8.9
1153
8.7
7297
8.6
1108
8.6
7162
8.6
1100
7.9
6148
8.1
899
Remote Collaboration
8.4
6558
8.5
994
8.5
6738
8.6
1024
8.4
6630
8.6
993
Feature Not Available
Feature Not Available
Generative AI
6.3
2273
7.0
141
6.3
2277
6.1
331
Agentic AI - Project Collaboration
5.7
427
7.6
24
5.6
427
7.1
22
Customization
Not enough data
8.6
113
Not enough data
8.4
103
Not enough data
8.8
106
Not enough data
7.9
110
Additional Functionality
Not enough data
8.5
92
Not enough data
Feature Not Available
Not enough data
8.6
112
Not enough data
Feature Not Available
Not enough data
7.7
85
New Product Introduction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CAD
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill of Materials
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engineering Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Simulation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
8.1
47
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform - Online Proofing
Not enough data
8.2
49
Not enough data
7.4
47
Not enough data
7.5
47
Not enough data
8.3
45
Not enough data
Feature Not Available
Workflow and Collaboration - Online Proofing
Not enough data
8.2
47
Not enough data
8.6
50
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.2
503
Not enough data
8.7
592
Not enough data
8.0
407
Client Invoicing
Not enough data
7.2
318
Not enough data
Feature Not Available
Not enough data
7.5
328
Mobile Time Tracking
Not enough data
8.3
463
Administration
Not enough data
7.9
381
Not enough data
8.4
520
Not enough data
8.5
516
Not enough data
7.8
357
Not enough data
8.6
513
Platform
Not enough data
8.2
501
Not enough data
7.7
379
Not enough data
7.7
347
Not enough data
8.5
529
Not enough data
7.8
425
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Smartsheet and Wrike are categorized as Project Collaboration, Work Management, Marketing Calendar, Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Privacy Impact Assessment (PIA)
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wrike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
19.5%
Computer Software
7.5%
Information Technology and Services
7.5%
Higher Education
4.1%
Financial Services
3.7%
Other
57.8%
Alternatives
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
What is wrike used for?
14 Comments
HS
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 Comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
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