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Compare Smartsheet and Wrike 
Featured Products
At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (43.1% of reviews)
Entry-Level Pricing
$9.00 1 user Per Month
$0.00
Smartsheet
Star Rating
(21,397)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansWrike
Star Rating
(4,476)4.2 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Wrike. Users appreciate its ability to combine the simplicity of spreadsheets with powerful project management features, allowing for customized workflows and real-time collaboration.
- According to verified reviews, Smartsheet's ease of use is a standout feature, with users highlighting its intuitive interface and straightforward functionalities. In contrast, while Wrike is also user-friendly, some reviewers find it slightly less intuitive, particularly for new users navigating its features.
- Users say that Smartsheet's implementation process is quick and efficient, with many praising the intuitive onboarding wizard that helps new users get started. Wrike, while functional, has received feedback indicating that its setup can be more complex, which may lead to a steeper learning curve for some teams.
- Reviewers mention that Smartsheet offers a wide range of tools that enhance productivity, such as customizable dashboards and automated task management. In comparison, Wrike is noted for its strong workflow management capabilities, particularly its integration with Microsoft Teams, which helps streamline communication and reduce email clutter.
- According to recent user feedback, Smartsheet's collaboration features are highly praised, with users enjoying the ability to create clear dashboards and automate repetitive tasks. Wrike also facilitates collaboration but is often highlighted for its effective tagging and notification system, which keeps team members informed about task updates.
- G2 reviewers highlight that while both platforms have strong support systems, Smartsheet's quality of support is slightly lower than Wrike's, which has received higher ratings for its responsiveness and helpfulness. This could be a crucial factor for teams that prioritize ongoing support during their project management journey.
Pricing
Entry-Level Pricing
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Wrike
Free
$0.00
A simple, shared task list for small teams.
- Web, desktop, and mobile apps
- Project & task management
- Board view
Free Trial
Smartsheet
Free Trial is available
Wrike
Free Trial is available
Ratings
Meets Requirements
8.5
18,112
8.5
3,657
Ease of Use
8.4
18,352
7.9
3,695
Ease of Setup
8.3
10,144
7.8
1,595
Ease of Admin
8.5
7,604
8.3
1,277
Quality of Support
8.3
14,022
8.5
2,892
Has the product been a good partner in doing business?
8.6
7,054
8.5
1,222
Product Direction (% positive)
8.6
17,605
8.2
3,493
Features by Category
Tasks
8.7
10055
|
Verified
8.9
1564
|
Verified
8.8
10059
|
Verified
8.8
1585
|
Verified
8.5
9784
|
Verified
8.4
1538
|
Verified
8.4
9462
|
Verified
8.5
1515
|
Verified
8.1
9269
|
Verified
8.1
1443
|
Verified
Feature Not Available
7.7
1302
|
Verified
8.1
9335
|
Verified
8.1
1436
|
Verified
8.0
8798
|
Verified
8.2
1383
|
Verified
Projects
8.6
9282
|
Verified
8.5
1402
|
Verified
8.3
8629
|
Verified
8.2
1302
|
Verified
8.2
8742
|
Verified
8.0
1274
|
Verified
8.0
8659
|
Verified
8.0
1320
|
Verified
8.2
8828
|
Verified
8.2
1354
|
Verified
7.6
7599
|
Verified
7.5
1005
|
Verified
8.0
8299
|
Verified
7.6
606
8.1
8859
|
Verified
8.1
1280
|
Verified
7.8
7840
|
Verified
7.7
1069
|
Verified
7.6
7443
|
Verified
7.7
1033
|
Verified
7.6
7263
|
Verified
7.8
1038
|
Verified
Resource Management
7.6
7739
|
Verified
7.8
1077
|
Verified
7.6
7807
|
Verified
7.8
1129
|
Verified
8.1
8438
|
Verified
8.2
1213
|
Verified
Project Monitoring
7.8
7450
|
Verified
7.7
1021
|
Verified
7.7
7560
|
Verified
7.9
1091
|
Verified
8.2
8607
|
Verified
8.3
1334
|
Verified
Generative AI
6.0
3060
6.8
168
6.1
3045
6.2
443
Agentic AI - Project Management
5.5
923
7.4
9
5.9
923
7.5
8
5.7
915
8.1
8
5.7
914
8.0
9
5.6
914
8.1
9
5.6
911
8.1
9
5.8
913
7.8
9
Portfolio Management
7.9
4813
7.6
36
8.5
5518
8.0
37
8.0
4999
7.8
36
7.7
4603
7.5
37
Project Management
8.2
5419
8.1
39
8.3
5496
8.3
38
7.7
4623
7.7
36
Resource Management
7.8
4754
8.0
37
7.8
4823
8.1
36
7.9
4773
7.9
34
Data & Analytics
8.0
4984
7.4
35
8.0
5162
7.3
37
8.1
5076
7.5
35
7.5
4446
7.4
34
Strategy - Project and Portfolio Management
6.7
2051
7.1
28
7.6
2082
7.6
31
7.9
2060
7.6
31
7.6
2058
7.5
29
7.8
2052
7.6
30
7.6
2052
7.4
30
7.2
2033
7.1
30
7.6
2047
7.5
30
7.5
2035
7.4
30
7.8
2040
7.6
31
Setup
8.3
5156
8.3
763
Feature Not Available
8.3
780
8.1
5021
8.0
766
8.5
5392
8.2
841
Management
Feature Not Available
8.3
750
8.1
4652
8.0
629
7.5
4367
7.8
594
Generative AI
6.3
1818
6.3
277
Agentic AI - Workflow Management
5.9
406
Not enough data
5.9
409
Not enough data
5.9
404
Not enough data
5.9
400
Not enough data
5.9
399
Not enough data
5.9
401
Not enough data
6.1
402
Not enough data
Bug Reporting
Not enough data
8.4
148
Not enough data
8.2
143
Not enough data
8.4
151
Bug Monitoring
Not enough data
8.1
141
Not enough data
8.3
142
Not enough data
8.4
143
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.6
89
Not enough data
8.0
87
Not enough data
8.0
86
Not enough data
7.8
88
Goal Creation
Not enough data
8.0
88
Not enough data
8.0
88
Not enough data
7.1
81
Not enough data
8.3
85
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
8.9
170
Not enough data
8.7
171
Not enough data
8.5
168
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
8.5
168
Not enough data
8.5
169
Not enough data
8.6
167
Planning
Not enough data
8.6
167
Not enough data
8.1
169
Not enough data
7.9
168
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform Basics
8.3
1037
8.2
351
8.7
1226
8.4
386
8.5
1167
8.3
375
8.0
1005
7.4
278
8.6
1166
8.5
354
8.7
1192
8.3
382
Content Planning
8.6
1185
8.4
385
8.9
1236
8.9
397
8.6
1117
Feature Not Available
Marketing Campaign Performance
8.0
882
7.4
261
8.4
1033
8.2
316
Agentic AI - Marketing Calendar
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Not enough data
Other Features
7.9
987
7.7
312
8.3
1015
7.7
304
Task Creation
8.7
7310
8.8
1269
8.8
7391
8.8
1282
8.3
6923
8.3
1196
7.8
6114
7.8
1051
Task Management
8.5
7068
8.4
1231
8.5
6977
8.5
1239
8.1
6637
8.1
1157
8.2
6463
8.2
1122
Generative AI
6.2
2413
6.1
408
6.2
2415
6.2
408
Customer Management
Not enough data
7.9
23
Not enough data
7.1
22
Not enough data
7.8
23
Not enough data
8.2
23
Project Management
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.4
24
Not enough data
8.5
24
Accounting
Not enough data
7.1
23
Not enough data
6.4
23
Not enough data
6.5
23
Not enough data
6.7
23
Not enough data
6.7
23
Portfolio Management
Not enough data
7.8
24
Not enough data
8.0
22
Not enough data
7.9
22
Not enough data
7.5
22
Analytics
Not enough data
8.0
22
Not enough data
8.6
22
Not enough data
7.7
21
Administration
Not enough data
7.5
22
Not enough data
8.7
23
Not enough data
8.6
22
Platform
Not enough data
8.3
22
Not enough data
8.0
21
Not enough data
8.9
21
Not enough data
8.2
23
Not enough data
7.0
21
Generative AI
Not enough data
7.5
19
Not enough data
7.2
20
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
8.5
4249
8.5
848
8.3
4202
8.3
851
8.1
3935
8.0
744
Administration
8.2
4102
8.3
793
8.1
3884
8.2
734
8.8
4100
8.9
813
Project management
8.7
4167
8.6
872
8.2
3895
8.3
813
8.6
4177
8.5
849
8.3
4026
8.3
812
8.4
3946
8.4
809
8.0
3623
8.0
676
8.3
4064
8.4
849
Workload
8.0
3695
8.2
727
8.3
3937
8.5
820
8.0
3739
8.2
766
7.9
3553
8.0
701
Communication & Collaboration
8.1
3723
8.3
792
8.3
3918
8.2
790
8.8
4115
8.8
843
Cost Management
7.7
3428
7.7
546
7.8
3422
7.8
578
7.5
3233
7.4
514
Integration
7.4
3275
7.5
517
7.4
3325
7.5
514
7.4
3356
7.5
504
Generative AI
6.5
1654
6.4
237
6.5
1660
7.3
102
Agentic AI - Work Management
5.8
362
7.4
9
6.0
361
8.0
9
5.8
361
8.1
9
5.8
359
7.6
9
Communication
7.2
5663
Feature Not Available
7.6
6045
8.5
1040
7.5
5801
7.8
840
7.7
5827
Feature Not Available
Feature Not Available
Feature Not Available
Content & Documents
8.4
7183
8.5
1077
8.4
7124
8.6
1070
8.0
6870
8.0
1066
7.8
6095
8.0
907
Controls
8.0
6468
8.2
997
7.6
5486
8.1
907
8.2
6799
8.4
991
Feature Not Available
8.0
953
7.9
6082
7.9
812
Project Management
8.8
7422
8.9
1144
8.7
7295
8.6
1106
8.6
7160
8.6
1090
7.9
6147
8.1
896
Remote Collaboration
8.4
6557
8.5
994
8.5
6737
8.6
1022
8.4
6629
8.6
992
Feature Not Available
Feature Not Available
Generative AI
6.3
2272
7.0
141
6.3
2276
6.1
331
Agentic AI - Project Collaboration
5.7
427
7.6
24
5.6
427
7.1
22
Customization
Not enough data
8.6
112
Not enough data
8.4
103
Not enough data
8.8
106
Not enough data
7.9
110
Additional Functionality
Not enough data
8.5
91
Not enough data
Feature Not Available
Not enough data
8.6
112
Not enough data
Feature Not Available
Not enough data
7.7
85
New Product Introduction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CAD
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill of Materials
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engineering Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Simulation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
8.1
47
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform - Online Proofing
Not enough data
8.2
49
Not enough data
7.4
47
Not enough data
7.5
47
Not enough data
8.3
45
Not enough data
Feature Not Available
Workflow and Collaboration - Online Proofing
Not enough data
8.2
47
Not enough data
8.6
50
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.3
500
Not enough data
8.7
589
Not enough data
8.0
406
Client Invoicing
Not enough data
7.2
318
Not enough data
Feature Not Available
Not enough data
7.5
328
Mobile Time Tracking
Not enough data
8.3
461
Administration
Not enough data
7.9
381
Not enough data
8.4
519
Not enough data
8.5
514
Not enough data
7.8
357
Not enough data
8.6
513
Platform
Not enough data
8.2
501
Not enough data
7.7
378
Not enough data
7.7
347
Not enough data
8.5
528
Not enough data
7.8
425
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Smartsheet and Wrike are categorized as Project Collaboration, Work Management, Marketing Calendar, Workflow Management, Project and Portfolio Management, Task Management, and Project Management
Unique Categories
Smartsheet is categorized as Privacy Impact Assessment (PIA)
Reviews
Reviewers' Company Size
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wrike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Marketing and Advertising
19.5%
Computer Software
7.5%
Information Technology and Services
7.4%
Higher Education
4.1%
Financial Services
3.6%
Other
57.7%
Alternatives
Discussions
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
What is wrike used for?
14 Comments
HS
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 Comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
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