Simpro Reviews & Product Details

- Single source of truth: Quoting, scheduling, job costing, purchasing, invoicing, and asset management all sit in one system, reducing duplication and errors.

- Strong job costing: Real-time visibility of labour, materials, variations, and margins makes it easier to control profitability.

- Scheduling and dispatch: Useful calendar, capacity planning, and technician allocation for field teams.

- Workflow consistency: Templates, prebuilds, and automations help standardise processes across jobs and staff.

- Integration ecosystem

- Scalability Review collected by and hosted on G2.com.

Complex to set up and can feel slow or clunky for simple tasks. Review collected by and hosted on G2.com.

Leads are easy to convert into quotes, creating Scripts is good, acccepted quotes again are easy to turn into jobs, then Invoicing

The work flow is very good Review collected by and hosted on G2.com.

Going backwards after you open up a screen, sometimes it is slow, searching for some things you have to be specifc to find what you are looking for Review collected by and hosted on G2.com.

Software is stable and easy to use. customer success team is very helpful. Review collected by and hosted on G2.com.

some development updates take a while, ie adapting table filters Review collected by and hosted on G2.com.

Its functions, they are very helpful, its layout Review collected by and hosted on G2.com.

the way we have to organize our inventory Review collected by and hosted on G2.com.

Since onboarding this CMMS tool into our company, we were able to absorb loads of several separate lines of reporting and gathering site data into one system. Very easy to get up to speed and configure, excellent customer support from inception to live. Review collected by and hosted on G2.com.

There were some critical key features we were advised to have from the beginning early in time but took too long to implement Review collected by and hosted on G2.com.

You can fit many diffirent features in one system Review collected by and hosted on G2.com.

Sometimes it might work slow. And limite Review collected by and hosted on G2.com.

Our company now has over 100 employees so we started using SimPRO about 1 year ago. There was a 6 month period where everyone had to learn to use the software. Integration did not go as smoothly as anticapted and the learning curve was much higher than we were told. It wouldn't be hard for a small business to get on board with this, but for a large business it's significantly harder. Just getting everyone to start using it and dealing with all the questions was frustrating. However it has definitely brought more organization into our workflow. I also like how we can use one software for most of the different branches of our company to share information and stay informed about most jobs. Review collected by and hosted on G2.com.

The worst thing about SimPRO is that you have to do things a certain way. It is not flexible at all. If you don't do things exactly right they won't function. One example is revising invoices. This is impossible to do and you have to delete the invoice in order to even be able to make changes to the job, then you have to send a new invoice in place of the original one. In the span of 6 months we have found a work around for this,but it shouldn't have taken that long for such a simple problem. Review collected by and hosted on G2.com.

Simpro has allowed us to simplify our business processes by unifying our lead management, estimating, proposals, service and project management, and invoicing in a single application. We previously had to cobble together workflows with multiple different applications, which was very cumbersome.

It was very quick and easy to deploy. We were up and running in a matter of weeks. Review collected by and hosted on G2.com.

We do not have an accounting integration so that process is still very manual for us. It also does not allow us to perform accurate cost accounting in Simpro since all of the true cost lies within our ERP. We would also love to see Simpro support one or more of our vendors for integrated estimating and procurement activities. Review collected by and hosted on G2.com.

Ease of IMplemenataion and great customer support Review collected by and hosted on G2.com.

Additiona steps to do a task with the software Review collected by and hosted on G2.com.

All information is available in the one place, honestly, that's about it. Review collected by and hosted on G2.com.

Often glitches and loses information, especially on the mobile app.

Mobile app for field techs is laughably bad. Constantly loosing information, app re-loads by itself regularly (suspect cause app crashes), won't upload information entered until it feels like, even after pressing refresh multiple times.

Same text boxes on multiple windows can be confusing.

Browsing page randomly updates by itself. Sometimes it saves information, sometimes it doesn't.

Costs a fortune, makes it hard to change.

Seems company is more about making profits then actually making a product that works. Review collected by and hosted on G2.com.