# PowerBI for PureCloud Reviews **Vendor:** Avtex **Category:** [Genesys AppFoundry Marketplace](https://www.g2.com/categories/genesys-appfoundry-marketplace) **Average Rating:** 4.6/5.0 **Total Reviews:** 27 ## About PowerBI for PureCloud Deliver actionable insights on your own terms with the Power BI connector for PureCloud. The Power BI Connector for PureCloud allows you to identify and take action leveraging your data from PureCloud. ## PowerBI for PureCloud Reviews ### 1. Data Analysis and Visualization using PowerBi Cloude **Rating:** 4.5/5.0 stars **Reviewed by:** Habeeb Abdullah B. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about PowerBI for PureCloud?** Power Bi cloud is helpful in many ways I am liking as it is helping me to do data analysis visualisation and helping in connecting the data in so It will be helping analysing of the data for decision making. **What do you dislike about PowerBI for PureCloud?** Overall powerBi is good but some of the points as complex. Computation of data visualization is taking time to process the data. Some user interface at first instance is need to be more focused to adapt. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** PowerBi cloud is helping to resolve problems in data connection in different sheets to be in professional dashboard. Data fragmentation is the key problem solving by PowerBi PureCloud as it integrates the all the data sources into single sheet which is solving not only my problem but applicable to all ### 2. Powerbi developer **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi P. | DATA ANALYST AND TEAM COACH, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about PowerBI for PureCloud?** PowerBi is like one of the leading tool for visualisation in the market, one thing that I like the most is ease of use, and popularity. **What do you dislike about PowerBI for PureCloud?** It's pro version is sometime lagging with big dataset, and cost for premium is little high for small scale enterprises. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Day to day reports, is one of the great help that it does for my organisation. ### 3. PowerBI brings together your data in the most efficient way. **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick B. | Optimisation and Reporting Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about PowerBI for PureCloud?** The way that our PowerBI brings together data from multiple sources in a clean and simple way is invaluable. Once together, the options to modify and represent the data as needed makes life incredibly easier. **What do you dislike about PowerBI for PureCloud?** As a creator, understanding the workings of PowerBI can take a lot to understand, at least initially. However once this is done, or if you're just a user, then there are lose to no issues. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Circumventing the native reporting provided in PureCloud, the PowerBI reporting gives us a lot more freedom in how we consume our data and what insights we obtain from it. ### 4. PowerBI is complete pack for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Lovepreet S. | Sr IT Operations Consultant (Helpdesk & Power BI Lead), Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2023 **What do you like best about PowerBI for PureCloud?** Data which is visually immersive gives attraction with interactive features. Analytics that gives exact info about work that needed. **What do you dislike about PowerBI for PureCloud?** API integration that gives little trouble **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Integration is getting better and its benefitting in tremendous way. ### 5. Very cool Report and Dashboard Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Pradip L. | IT Specialist L3, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about PowerBI for PureCloud?** Data Accuracy and Consistency, Real-time Analytics, Customization and Flexibility **What do you dislike about PowerBI for PureCloud?** Nothing, PowerBI purecloud is very good at all. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Impact on Decision-Making ### 6. Most efficient data presentation and connector **Rating:** 5.0/5.0 stars **Reviewed by:** Hazel P. | Freelance Product Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2023 **What do you like best about PowerBI for PureCloud?** The efficieny in data presentation that helps you store data effectively and more professional. Saves you time consumption cause it's very user friendly. **What do you dislike about PowerBI for PureCloud?** Since powerBI is a professional tool, navigation is tricky for beginners but only in the beginning part of using the software. overall its still user friendly. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Data management and data collection. ### 7. Best for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Neeraj R. | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about PowerBI for PureCloud?** Sync issue you wont' face. Easly to upload or user friendly **What do you dislike about PowerBI for PureCloud?** Although is good but lagging issue some time you face. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Money problem its come with Microsoft Package. ### 8. best presentation of information **Rating:** 5.0/5.0 stars **Reviewed by:** MARIA JOSE L. | Coordinación de Administración Comercial, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about PowerBI for PureCloud?** the presentation of the data makes it more understandable and professional **What do you dislike about PowerBI for PureCloud?** Sometimes it can be a bit confusing, if you do not enter the correct information it can give you data that is completely different from the purpose **What problems is PowerBI for PureCloud solving and how is that benefiting you?** presentation of a lot of information in a very digestible way ### 9. Power BI for PureCloud is best tool used to pull and visualize real time and analytics data **Rating:** 4.5/5.0 stars **Reviewed by:** Aswini A. | web designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about PowerBI for PureCloud?** It pulls data from the cloud and helps create datasets for Dashboards and reports. It also has a high data handling capacity and has many features to pull the data quickly. This tool will be used more when we migrate from one cloud to another cloud. It supports well with large data. **What do you dislike about PowerBI for PureCloud?** Sometimes there will be an issue when it is pulling a large amount of data as it has limitations in pulling large datasets. Also, Connectivity and network issue is more during peak hours as many of the servers will be handling many requests. Cost is more compared to other similar tools. **Recommendations to others considering PowerBI for PureCloud:** It is highly recommended as it has good support for pulling a large set of data and also it helps well in the migration of datasets and dashboards for one cloud to other cloud services. Tool cost is pretty good, as it has many features loaded. It has good security features and connection support. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Pulling data from Cloud will be more straightforward compared to other tools. Tool handles multiple requests well and its performance will be the same during multiple tasks. It supports more input sources to access the Dataset. PowerBI for PureCLoud helps us in fixing all the above issues. ### 10. Best reporting tool in the industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2022 **What do you like best about PowerBI for PureCloud?** Using the query as the natural language and ease of using the features like visualization, Real-time data dashboards, and integrations with multiple handheld devices platform **What do you dislike about PowerBI for PureCloud?** Power BI mainly relies on the type of data source it reads the data from, and sometimes it takes more time for Power BI to show the data, and this causes a very frustrating situation while providing the demo to customers **Recommendations to others considering PowerBI for PureCloud:** Power BI provides the out-of-the-box Data modeling feture, Dashboarding, and visual analytics features that one can use to read data from multiple sources. If you are looking for some tool that has the power to read data from various sources, then this is the must-go for this tool. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Compiling complex queries is straightforward using Power BI, as it reads data from multiple sources that are formatted differently—also, putting the data using various sources into the UI. ### 11. Great and smooth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rabee Q. | Department Head of Information and Data, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about PowerBI for PureCloud?** Its really use full to analyze and get insights about my work **What do you dislike about PowerBI for PureCloud?** To be honest I did find any thing to dislike about it **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Its gives you a sence of data centralization to analyze in one place ### 12. This is really great cloud option. As a sales person I would like to offer this to my end customer **Rating:** 5.0/5.0 stars **Reviewed by:** Lita B. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2022 **What do you like best about PowerBI for PureCloud?** Customer can easily migrate from other to here. And very useful for manufacturing industry. Pricewise also very much comfortable. And customer can customized also **What do you dislike about PowerBI for PureCloud?** From my point of view I don't think any negative point is there in this solution. Every product has their own best positive feature. As a sales person we should explain positive side **Recommendations to others considering PowerBI for PureCloud:** I will recommend all my customer **What problems is PowerBI for PureCloud solving and how is that benefiting you?** For manufacturing industry this is really helpful. Who all are using SAP hana and Microsoft fir them really easy to take this. Mainly the features are very good ### 13. PowerBI for PureCloud **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about PowerBI for PureCloud?** You can access it in both Mobile and PC easily. It can be also connected from Excel. **What do you dislike about PowerBI for PureCloud?** It cannot handle large data sources. There are limitations in sharing dashboards. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Easy to use Data visualization using dashboards Interactive reports ### 14. Power BI - Good for today and Best for Future **Rating:** 5.0/5.0 stars **Reviewed by:** Anant B. | Microsoft Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2021 **What do you like best about PowerBI for PureCloud?** It's easy to use whether on mobile, PC, or laptop. I use it to build and publish reports for my organization. As it is a Microsoft application, it is very easy to connect with Excel. **What do you dislike about PowerBI for PureCloud?** I dislike that it only accepts a maximum of 1 GB file size, and it further compresses the file. Dashboard doesn't look dynamic, and there are few options to change the view. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** I use it for analyzing our team's sales performance by looking at how our executives are doing with their respective clients and what their numbers are daily, monthly & quarterly. ### 15. My Experience of PowerBI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2022 **What do you like best about PowerBI for PureCloud?** Its very is to make data visualization charts , dashboards with PowerBI. Its easy to learn,easy to use.Very useful tool for storytelling and analysis of data. Its useful fo business analysis also. **What do you dislike about PowerBI for PureCloud?** When we try PowerBI tool with large data sources it doesn't handle it. Because of this there are lots of performance issues with PowetBI tool. Also there are limitations for sharing dashboards. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** It is used to convert raw data into meaningful information by using intuitive visualizations and tables. One can easily analyze data and make important business decisions based on it. Power BI is a collection of business intelligence and data visualization tools such as software services, apps and data connectors that together constitute Power BI. ### 16. Review powerbi cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Rawnit G. | C, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2022 **What do you like best about PowerBI for PureCloud?** The dynamism is the best thing in report **What do you dislike about PowerBI for PureCloud?** The limitation in creating more spectacular report which is customisable **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Business problem is reviewing tax data in graphical format. Benefit is easy to view and interpret. ### 17. Excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Salem R. | Data Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about PowerBI for PureCloud?** I like data visualisation mostly...i really liked it alot...and i cant say in particular visual....it used really good....it can give tough competitive to other... **What do you dislike about PowerBI for PureCloud?** There is nothing to dislike from my side...i feel it's really awesome...no it's really better....this product might be much better...yeah may be just incase.... **What problems is PowerBI for PureCloud solving and how is that benefiting you?** This no exact business problems in it .. overall it was really efficient and it is going to be beneficial and productive to Everyone...it has been increased my performance ### 18. Pretty solid integration and API's **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew G. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about PowerBI for PureCloud?** I enjoyed the thoughtfulness of the design. It was fairly easy to integrate the API's into PowerBi. The ability to query data to other locations also is quite useful . **What do you dislike about PowerBI for PureCloud?** PowerBi for PureCloud isn't the best tool available on the market today. While it provides the baseline features you'd expect from a visualization tool, it lacks in the next steps such as insights and streamlined reporting. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** We use PureCloud's built-in APIs to be utilized by PowerBi for reporting purposes. We also realize time saved through automation and the potential gain of the synergies of using this setup. While the learning curve will take time, I believe this will ultimately same time in the long run. ### 19. Power BI the future of BI tools **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about PowerBI for PureCloud?** Power BI is one the most recommended tool for visualization in the field of Data analysis. Powerful interactive charts for visually appealing dashboards and convincing reports are the softwares highlights. Knowing and being familiar with the potential of power bi tools will make one stand out on resume. **What do you dislike about PowerBI for PureCloud?** There is nothing least helpful or useless about it but tools most features are accessible to premium or pro users only. So ease of access to all features will enable data analysts to unlock there creative perspectives. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Easy to use. Powerful dashboard. Impressive interactive reports ### 20. Good realtime data access using purecloud and helps in getting better insights. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about PowerBI for PureCloud?** Drilldown details of data using powerBI with the help of purecloud it happens in realtime. Purecloud connector are simple and easy to use which means quick implementation. **What do you dislike about PowerBI for PureCloud?** Sometime we do face issues like slow system or randomly going not responding. Few other outage with huge data. Eventually gets better with the help of community. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** We have used it to track various business KPIs on hourly, daily & weekly basis. Sales team performance tracking is one of them. Good to highlight certain upcoming trends to management for better decision. ### 21. Power BI is such a huge platform to get super insights for users to take business decisions. **Rating:** 4.5/5.0 stars **Reviewed by:** Lakshmikanth Reddy C. | Senior Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about PowerBI for PureCloud?** Interactive and customized dashboards for the data insights. **What do you dislike about PowerBI for PureCloud?** It is bit slow to extract the live data. **Recommendations to others considering PowerBI for PureCloud:** That's the best **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Solving the complex DAX queries for better data analysis. Most beneficial about the Power BI is that one can share the views and analysis via cloud. ### 22. Good experience and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about PowerBI for PureCloud?** Easy to make dashboards and visualization and also integrations with multiple platforms. **What do you dislike about PowerBI for PureCloud?** Sometimes it takes time to load the data from sources and this is a bad experience i had since we have to wait until it loads. **Recommendations to others considering PowerBI for PureCloud:** Go for it as it is easy to use and make dashboards in a very easy manner from huge datasets. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Querying complex queries and building dashboards from the data gathered. Very easy to use and efficient. ### 23. Great learning experience **Rating:** 5.0/5.0 stars **Reviewed by:** PRIYA C. | HR - Admin and Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2022 **What do you like best about PowerBI for PureCloud?** It's easy to use with any of the tools . **What do you dislike about PowerBI for PureCloud?** It's pro version it's limited. And time bounded . **Recommendations to others considering PowerBI for PureCloud:** Great team to learn with.easy understanding and practical session . **What problems is PowerBI for PureCloud solving and how is that benefiting you?** Industrial real time project and exposure. ### 24. PowerBI for Purecloud: Want to track your projects metrics? Look no further! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2021 **What do you like best about PowerBI for PureCloud?** If you are looking for a tool that will allow you to track metrics of your employees (beneficial for Customer Support and Sale) then look no further. With PowerBI, you can track your project's most important KPIs that guess what - you can customize and set yourself. This tool allowed my project to track the metrics we later used to analyze, measure, and develop action plans depending on the results we have achieved. So, if you are looking to measure the productivity of your team, this is the tool to do it. **What do you dislike about PowerBI for PureCloud?** Sometimes it takes some time for proper data to display, and live metrics tracking is not possible. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** With PowerBI, we can analyze the complete workspace and keep track of the productivity of the team. It has allowed our upper management team to spot areas of improvement, provide useful feedback and instructions but also recognize the employees that are doing an outstanding job! ### 25. Power BI helps to identify the key areas through visuals **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about PowerBI for PureCloud?** Power BI is useful to create rich interactive reports, analyze the data, and provides actionable insights of the data. We are using flatfiles and SQL server to connect the data. **What do you dislike about PowerBI for PureCloud?** It doesn't handle large data sources properly and sometimes gives performance issues. **Recommendations to others considering PowerBI for PureCloud:** It is easy to use **What problems is PowerBI for PureCloud solving and how is that benefiting you?** 1. Analyzing data by creating different visuals. 2. Data transformations. 3. Creating different visuals to understand data. 4. Using custom visuals for a better understanding of data. ### 26. Great combination and smooth integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about PowerBI for PureCloud?** The ease of use with the Purecloud APIs to feed our PowerBI reporting/dashboarding solution we use. The performance views are very unique and helps tremendously since you can export that data to CSV. We can even feed that csv data to other tools and powerBI mainly. **What do you dislike about PowerBI for PureCloud?** There hasn't been enough enhancements or new functionalities out in Purecloud, as much as you see out in PowerBI. Especially reporting/extract functionalities doesn't get any new enhancements in a while. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** We utilize the power of PowerBI's reporting and dashboard. PureCloud doesn't offer great reporting stack - so we use their APIs to feed our PowerBI. Our users can also become self sufficient by running performance reports and upload csv into PBI. ### 27. Power BI, The transformation for your business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about PowerBI for PureCloud?** The DAX function that allows me to create a relationship among databases. Plus, it is really user-friendly and tidy as well, allowing you to dissect data at multiple aggregation levels. It is also affordable and relatively inexpensive. The Power BI Desktop version is free of cost. You can download and start using it to make reports and dashboards on your computer. Moreover, Power BI offers great accessibility to data sources, and the data sets that you create while designing reports. All the data that you import from data sources and work with is stored in a centralized location. You can access that data anytime, from anywhere, from any platform, and as many times as you want. **What do you dislike about PowerBI for PureCloud?** Power BI has a limit of ingesting data at a time which is approximately 2 GBs of data. And sometimes I found the user interface of Power BI is often found crowded and bulky. Plus, in most cases, I won't feel the need to configure and optimize visualizations in Power BI. But even if I do, Power BI does not provide many options to configure the visualizations as per my requirements. Thus, users have limited options for what they can change in visuals. **What problems is PowerBI for PureCloud solving and how is that benefiting you?** For historical sales revenue and pipeline opportunity analysis. I was able to create a user-friendly dashboard and present the primary findings to senior management in an efficient way. And Power BI offers a wide range of custom visualizations i.e. visualizations made by developers for a specific use. Custom visuals are available on the Microsoft marketplace. In addition to the general set of visualizations available I can use Power BI custom visualizations in your reports and dashboards. ## PowerBI for PureCloud Discussions - [What is PowerBI for PureCloud used for?](https://www.g2.com/discussions/what-is-powerbi-for-purecloud-used-for) - [Hr analyst](https://www.g2.com/discussions/hr-analyst) - 1 upvote - [View PowerBI for PureCloud pricing details and edition comparison](https://www.g2.com/products/powerbi-for-purecloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+18%3A01%3A36+-0500&secure%5Bsession_id%5D=1f27f91e-b99b-4c13-9f72-aee5a719657d&secure%5Btoken%5D=9573b8b5b4f5ed1e2cd69069a517b88e506b89b74585cd01f920a67152a3811c&format=llm_user) ## PowerBI for PureCloud Integrations - [Looker](https://www.g2.com/products/looker/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Zoho Analytics](https://www.g2.com/products/zoho-analytics/reviews) ## PowerBI for PureCloud Features **Agentic AI - Genesys AppFoundry Marketplace** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making