Docebo Reviews & Product Details

Docebo Overview

What is Docebo?

The Docebo Learning Platform is trusted by global brands to create beautiful learning experiences. Complete with a robust content library at your fingertips with Docebo Content, the solution makes formal learning more engaging and opens new possibilities for social learning with Discover, Coach & Share. Docebo eliminates the need for multiple systems to deliver internal, cross-departmental and extended enterprise learning programs, all ready to scale alongside the growth of any business. The Docebo Learning Platform makes learning your competitive advantage.

Docebo Details
Website
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Docebo Community
Languages Supported
Arabic, Czech, German, English, Finnish, French, Hebrew, Croatian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Vietnamese
Product Description

Docebo makes employee, partner and customer training easy and engaging while saving L&D admins countless hours with artificial intelligence.

How do you position yourself against your competitors?

The Docebo Learning Platform is combating complacency in learning technology by empowering organizations to offer engaging and intuitive learning experiences that accelerate professional and organizational growth and generate measurable impacts. Trusted by more than 1,930+ companies around the world, Docebo makes learning a core strategic business activity that prepares organization and their people for the challenges of today and tomorrow.

A world’s Top 10 ranked SaaS e-Learning solutions provider and gold award winner, the Docebo Learning Platform is the industry’s most comprehensive solution for learning management and delivery.


Seller Details
Seller
Docebo Inc.
Company Website
Year Founded
2005
HQ Location
Toronto, Canada
Twitter
@docebo
6,714 Twitter followers
LinkedIn® Page
www.linkedin.com
473 employees on LinkedIn®

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LMS Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Customized Pages and Menus. Modern catalog display and design. Hassle free eCommerce Integration. Better reporting and Dashboard. Easy management of Learning Plan. Very intuitive design which facilitates administrator and users to navigate the system without any issues. Modern catalog display and design. Ability to automate various notification with a click of a toggle button. Quick and responsive support from the Docebo Technical support team. Chat support with technical expert is really helpful in getting your queries answered for issues that requires immediate attention. Review collected by and hosted on G2.com.

What do you dislike?

Provision to download survey learning object responses from multiple courses into a single report. Currently it is available even though survey is included in CLOR.

Remove the restriction on the number of branches that can be assigned to Menu.

SCORM Versioning. Provide an option to view the previous and current version uploaded.

Survey creation can be made more efficient. Currently it is not administrator friendly to create and assign to courses.

Also the look and alignment of the survey is not greatly represented. This can be improved. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very neat and hassle free system to manage organization learning records. Easy to implement.

Quick and responsive support from the Docebo Technical support team. Chat support with technical expert is really helpful in getting your queries answered for issues that requires immediate attention. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Hassle free eCommerce Integration. Better reporting and Dashboard. Easy management of Learning Plan. Very intuitive design which facilitates administrator and users to navigate the system without any issues. Modern catalog display and design. Ability to automate various notification with a click of a toggle button. Quick and responsive support from the Docebo Technical support team. Chat support with technical expert is really helpful in getting your queries answered for issues that requires immediate attention. Review collected by and hosted on G2.com.

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LMS Architect/Administrator & Project Manager - Contractor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

With Docebo we could take a significant step ahead in our education program journey, moving from ppt based training to a modern e-learning platform. From an administrative point of view, the system configuration is easy and the learning curve is fast. The user interface is effective and a good degree of customization is available to match your company brand identity. Management of learning plans and courses allows you to publish dedicated content for multiple learner groups (internal people, partners, customers...). Review collected by and hosted on G2.com.

What do you dislike?

There are no particular aspects to dislike at the moment. I've had so far some minor development suggestions which I have submitted through a handy "browse and submit ideas" page, directly through the application interface. This is quite effective as, once you submit an idea, you receive updates about comments from other users and progress in the development pipeline. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It was very useful to play with the system in a sandbox environment which was made available for a period of time prior the purchase, that's allowed us to verify that Docebo was covering all the features we were looking for. I would also recommend (for administrators) to get access to the Docebo University and get a support package for the implementation: in a few sessions a Docebo expert can help you to understand the meaning of the various entities in the system and model effectively the scenario which you have in mind. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Docebo allowed us to create a single reference place for education for internal employees, partners and customers; we are looking at further extending the education footprint to more company departments (e.g. sales and marketing) along with continuous improvement and update of existing courses, which are mostly internally created. We are also looking at integrating our learning plans with courses from external marketplaces (for example soft skills courses). Review collected by and hosted on G2.com.

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Board Member
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

There are a number of Docebo features that contribute to the platform's efficiency, but the central repository and question bank mean that when creating resources, they can be made once and used often by pulling from these centralized tools. Additionally, the channel layout for course collections is clear and convenient for customers.

We also found the list of included courses to be valuable and time saving, as is the ability to import SCORM courses from other entities, reducing our need to create everything from scratch. Review collected by and hosted on G2.com.

What do you dislike?

Really nothing to dislike with this - it has a robust feature set, so it does take time to learn and implement, but if you approach the transition with a clear plan and learn the program bite by bite according to the needs of the plan, their implementation timeline expectations can be both met and exceeded. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Docebo as an extended enterprise tool, training both our internal staff for onboarding and annual certifications, but also to train our end-user clients along a different path. Having a solution that allows us to do both with a clear segregation of data and materials was a critical need for us, and it's met out needs easily. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We implemented the Docebo platform to our staff and volunteers in April 2020 after an in depth implementation process supported by the Docebo team, and our own internal set up and testing. The plus points for us of using the system are:

The way we can split the system access for different audiences within our charity.

How we can utilise branching so that each of our offices have a view of their own team's progress

How we can set up power users in each of our local offices - they get enhanced reporting access without being full admin users.

We are also very pleased that Docebo has an in depth road map for future system enhancements and other products we can subscribe to when the time comes. Review collected by and hosted on G2.com.

What do you dislike?

No fast creation editing tool available at present. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As a learning team working within a charity, we are focussed on sustainability and scalability in order to future proof our learning service to the organisation. The docebo platform allows us to make big improvements in these areas. We are in the process of consolidating all of our learning into the Docebo platform which both supports these aims as well as improving the user journey for our learners. We will deliver cost savings through our work and ensure our learning offer meets the needs for our 30000+ workforce even when budgets may be decreased. Review collected by and hosted on G2.com.

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Clinical Education Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The best thing about Docebo is the high-quality L MS user experience that you can create with very little technical background or skill. The platform is beautiful out of the box but really takes shape when white-labeling and custom branding is applied. I have zero web development experience and was able to create an outstanding eLearning platform that serves thousands of learners annually. Review collected by and hosted on G2.com.

What do you dislike?

Our company's use case is relatively complex with a large user base of "external" users (customers) and a small user base of "internal" users (employees). Due to some of the structures that we have in place for the external domain, there are some aspects of the platform that are difficult to make fit our needs. The other biggest challenge we have is the lack of mobile web browser support for the platform. We have a branded mobile app, but that doesn't make up for 100% of the challenges our customers run into when attempting to access the platform on a mobile device. The mobile app functionality has also improved over time but is missing functionality that should be offered, such as certificate download capabilities, webinar course enrollment capabilities, etc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The biggest problem we are solving with Docebo is having an all-in-one LMS. Prior to using Docebo, our learning management system (if you could call it that) was made up of about a dozen different software solutions and hosting services to utilize a fraction of the functionality that Docebo offers. Docebo also helps to maintain strict document retention practices required for several continuing education accreditations that we hold. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We are a small nonprofit but with national reach and Docebo's learning management system allows us all the power and flexibility of a "big" lms without being complicated and requiring lots of technical expertise. We use it for both employee training - a must have given the current remote work climate and for external partners who are replicating our work at the local level. I love how easy it is to customize the look and feel of the platform for different user groups, the ability to upload all kinds of shareable content, and the flexibility with organizing that content, and it's also super easy to organize and manage our users from an admin perspective. I also love how responsive the support team is and appreciate the product team's rapid development of new features. I have used other LMS platforms and am very happy with our decision to implement Docebo. Review collected by and hosted on G2.com.

What do you dislike?

We have yet to devise a workable solution to our e-commerce needs through the platform as we need to sell "subscription" to the entire platform not just the sale of course catalogs. We will probably need to enlist some professional services at some point to accomplish this. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Html/CSS is helpful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Docebo, we have been able to decrease our onsite, in-person training and consultation which was not scalable given our imperative to provide social emotional learning training and resources to schools and youth-serving organizations across the country. While we are still in the early stages of adoption, we now feel confident in our ability to extend our reach and expertise through the LMS. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Docebo has been easy to learn and onboard. It's also easy to customize and with it's highly visual GUI and Social integrations, it allows us not to just deliver content, but to share and market it. Review collected by and hosted on G2.com.

What do you dislike?

Docebo needs to understand that they are one part of a much larger digital asset management solution and that the platform needs to be able to communicate in real-time with enterprise-level DAMS and CMS's. We need better access to metadata within Docebo and the ability to accumulate and communicate that data back to our DAM. As administrators, we need better access to the big data inside Docebo. We'd love to be able to do bulk uploads of learning assets, tags, images etc.

Lastly, the AI tagging is limited to 15 tags which are nowhere near enough. One white paper for us could contain 80+ taxonomical terms and keywords, and adding tags by hand is tedious. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We reviewed 15 different LMS solutions. We gathered pro and cons and built a comparison matrix. Quite simply Docebo was within our budget and a clear winner when compared to the competition. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're a global association. We needed a learning system that would grow with us and allow us to deliver an ever-changing and growing variety of learning content, dynamically, anywhere on the planet. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

There was a large set of features that allowed for a lot of flexibility when it comes to designing an education program. We use it for educating customers, prospects, and employees. So the ability to control access to courses was pretty awesome. Review collected by and hosted on G2.com.

What do you dislike?

You can get lost. Sometimes there are too many features within a course, you can get yourself a little lost in the details. When it came to designing something that would look and feel premium we did have to put our designer to work, but we wanted that premium feel. So if you are planning on out of the box looking pretty, it may be a tall order. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great toolset for the right price. There is decent flexibility and customization to add your flair to your education program. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Lead Generation and Customer Education. We want to use our educational content to answer questions for the professionals and drive their engagement to our website. This allows us to generate interest and turn those people into leads with the aim generating revenue. As for customers, we aim to increase adoption of features, reduce support costs, and increase customer satisfaction hopefully leading to successful long term revenue. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I really enjoy the amount of options Docebo gives me when it comes to planning content for our learners. Learning Plans, Webinars, Courses, Catalogs, etc. They all help me accomplish what I need to do to create a learning environment for our employees and customers. I also like the fact that we can brand the Docebo platform to match Centercode's brand guidelines. Our brand is very important to us, so to have that ability is awesome. I also really enjoy the user dashboards, at least at a glance. My learners also enjoy how straightforward and efficient Docebo Review collected by and hosted on G2.com.

What do you dislike?

Docebo can be hard to navigate as an admin. The amount of options provided to admins is awesome, but sometimes I feel like there are 5 different ways to do things and not all of them seem to line up. For example, assigning courses to branches, groups, individual users, etc. There's no clearly defined path for what works best and what is the most efficient way of doing something. Again, I enjoy the wealth of options available to me as an admin, but more context on what feature does what would be helpful - especially for newer users.

While I appreciate the support for VTT files, I would also appreciate support for SRT and other CC/Subtitles formats.

The certificate template could also be refined. It seems a bit difficult to use, with no concrete instructions on how to properly format the certificate inside Docebo. I had to go to a help page to really figure out how to implement a certificate properly. A better editor with more visual help would be nice, like having the background image appear while editing text. That way I can know exactly where the text will be placed when using the editor. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Spend as much time as possible learning how branch codes, learning plans, catalogs and branches can affect your users and streamline your onboarding process. Also have a service ready to go to generate VTT subtitles for your learning content. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are all working remotely right now, so having the ability to train new customers and new employees on our customer validation platform is great. We've onboarded two new employees with Docebo and it's helped get them up to speed very quickly. Review collected by and hosted on G2.com.

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High Performance Driving Instructor
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Clean, professional interface makes our learning platform look impressive to our employees and customers. Course administrators can make a solid, professional, easy-to-navigate course without having to be an expert at design. Review collected by and hosted on G2.com.

What do you dislike?

Reporting capabilities an be cumbersome to use in order to get easy results; often it requires exporting a report in Excel or CSV format and doing more work to process it into the results you want. Not all menus are intuitive either, and features can hide in tricky places where you just have to kind of learn and memorize where they are. Video player capabilities are somewhat limited too; our #1 complaint from users has been that we can't give them the ability to rewind a video (without also unlocking fast-forward which we don't always want to do). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Docebo to create uniform learning across all employees at our company. A single source of official company learning rather than dispersed tribal knowledge that is not well documented, controlled, or repeatable. We also use the platform to train our customers on how to use our products and services. We have drastically reduced the amount of time it takes to onboard people and teach them new things. Many hours saved by both trainees and trainers, with much more accountability and documented results. It's also an outstanding platform for interfacing with our customers in a 2-directional way where they engage and give us feedback, unlike a 1-directional platform where we just send content out and hope they absorb it. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

fast response rate of the customer service department

easy to use applications (e.g. notifications, certifications, e-signature etcetera)

multidomain use (possibility to create several "environments" within one and the same LMS) Review collected by and hosted on G2.com.

What do you dislike?

localization tool (nice that you can manage translations yourself but not easy to detect the correct word/paraphrase you wish to translate => reason: identical words/paraphrases used on several pages)

unannounced updates - changes in settings (e.g. new image file dimensions for thumbnail - suddenly my previously uploaded thumbnails were no longer entirely visible due to their wrong dimensions - in accordance with 'old' file dimensions)

loss of advanced search option for course enrollments since last update of course management (I previously looked at enrollments for my different branches but I cannot do so anymore since this option is no longer included in the new course management tool) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

several mini e-learning platforms within the same LMS (for multi internal use)

better knowledge retention by our local sales forces in Africa (on top of face-to-face product seminars) Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The interface for performing all administrative tasks is simple and easy to use. I love the level of customization to help make our LMS unique to our needs. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I dislike about the system. As an added bonus, Docebo is great about taking customers' feedback and acting on those suggestions. Some of the things I disliked at the beginning of our journey are all fixed or changed. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend doing two demonstrations with all the LMS systems you are considering. This will help you make the best decision for your company. However, after closely reviewing seven systems in total, Docebo was the clear winner! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is our company's first LMS. The benefits were modernizing our training program and having the ability to standardize training on a global scale. Review collected by and hosted on G2.com.

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Project Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Very good usability for admins and end user, Flexibility in creation of pages and menus for different audiences, Customzation of the platform, Creation of subdomains for internal and external needs, Pre-build integration to some of the most common software provider. Review collected by and hosted on G2.com.

What do you dislike?

Missing integrations to other providers (which may be integrated in future), Content creation options (a built-in authoring tool would be helpful), Complex procedure to evaluate test results of end users, Missing upload options of files in certain platform areas, Complex certificate template builder (a drag & drop feature could be very useful here). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Docebo LMS should be included in every short list while approaching the implementation of a LMS in a company. Due to it's flexibility, it can be used to cover several training use cases within one single platform, without the need of additional costs for further platforms. Further, the available integrations are very useful in order to integrate Docebo LMS in your companys IT landscape with little effort from your IT. The support team of Docebo is always available and reliable, when something is unclear or new feauteres were just released. A really great idea is to assign the account to a custumer success manager, that is really up-to-date about upcoming features of the platform and helps wherever he can to improve the usage of the platform. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're and we'll use Docebo for the internal training of 30.000+ employess worldwide and in parallel for external training, with the usage of the e-commerce app. This allows us to be more present on the training market. The platform will also be used in order to create a sort of knowledge base inside the company, where experts can exchange information and upgrade their skills in specific topics. Review collected by and hosted on G2.com.

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Response from Rob Ayre of Docebo

Hey Adriano, thanks so much for your review! Docebo is constantly innovating to build products that make our customers happy, and we greatly feedback like this to help us with our efforts. We have some exciting products and integrations planned for 2021 that we hope will help you with some of your challenges. In addition, we encourage you to continue submitting suggestions or vote on ideas in our Ideas Portal.

Manager, Digital Education, Science Group
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The user interface is highly customizable for the end-user, and it's pretty intuitive compared to other LMSs I have used. The back end is also quite straight-forward. Other LMSs I have used (looking at you, SumTotal) are a nightmare on the backend, with multiple nested menus, incomprehensibly named data fields, non-intuitive methods for building courses and curricula, etc. That isn't the case with Docebo. Docebo is clean, modern, and pretty fast. It doesn't require you to be an expert LMS administrator to make sense of it, and it doesn't feel like a bogged-down legacy product like most other LMSs on the market.

The localization tool is hugely powerful. The fact that the interface is available in so many languages "out of the box" is huge for our international user base. My colleagues in the Russia/CIS region were delighted to see Bosnian and Kazakh as options. The translations aren't always exactly what we want them to say, but it's very easy to make custom changes to the localizations.

It's not perfect, but Docebo is always making incremental improvements. Almost everything on my wish list has eventually been ticked off as they develop the product. The implementation of the central repository was the most important thing for me, as it made it much easier to update SCORM courses without having to ensure the manifest file was identical. I have found everyone on the Docebo team pleasant to work with. Support is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike?

Integration with Webex has traditionally been a challenge (but that might be due to more to Webex than Docebo). I definitely have found Docebo superior for managing digital courses rather than live ones, but I also have not tried to use that functionality in a while. Managing power users can sometimes be a pain.

I wish that the extended enterprise feature had a few more styling/customization options that didn't require CSS. There also doesn't seem to be a way to limit the catalogs that appear in the extended enterprise public-facing catalog, which makes it useless for us. It would also be great to have a better notification builder that could help design attractive e-mails without knowledge of HTML. Occasionally I have run into "mystery" issues here and there (in one case I had to change a system-generated message from the localization tool, which was kind of bizarre, but I guess made sense in a way), but generally support has been able to help me solve them. There have been times when certain administrative tasks have been a bit laborious, but it always seems to be getting better.

One thing that I definitely think could use improvement is the ability to get an overall view of an individual's progress/status. Generally, Docebo could use some improvements to be used for internal onboarding and training. There is a way to track certifications in Docebo, but we had difficulty trying to get it to really do what we wanted it to do. Along with that, it's hard to track ad-hoc learning. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Docebo is great in general, but would particularly serve an organization that is not experienced in implementing an LMS. It is pretty straight-forward and easy to use, and definitely not overly-technical. Plus, support is great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are providing end-user training courses to a diverse group of end users and covering a number of products with differing security needs. For the most part, we've been able to implement the LMS in various ways to address the varying needs across our large business and product portfolio. Using extended enterprise, we've been able to build several portals with different content, branding, and access as needed. Review collected by and hosted on G2.com.

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Response from Rob Ayre of Docebo

Hey Victoria, we really appreciate your feedback. Your Docebo Customer Experience manager has followed up to provide further insights and help with a few of the areas your facing challenges. Additionally, be sure to check out Docebo University for deeper insights and useful education on making the most of your Docebo platform. For product suggestions, feel free to submit ideas using our Ideas Portal and be sure to vote on the ones you most want to see happen.

See how Docebo improved
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Docebo si è rivelata la piattaforma perfetta per le nostre esigenze, permettendoci di collegare tutti i comitati provinciali della nostra associazione e rendere fruibili contenuti formativi che prima era difficile veicolare. I comitati utilizzando la piattaforma per formare arbitri, giudici, dirigenti e allenatori delle società sportive affiliate. Review collected by and hosted on G2.com.

What do you dislike?

Non abbiamo trovato nulla che non ci è piaciuto. Per sfruttare al meglio la piattaforma dovremo solo capire come gestire utenti e certificati di qualifica attraverso le API in modo da collegarlo al nostro software. Unica piccola pecca è per i webinar che non c'è un sistema integrato ma bisogna rivolgersi ad altre piattaforme che però possono essere integrate senza grossi problemi: sarebbe l'ideale avere un sistema integrato. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Piattaforma davvero semplice e intuitiva adatta sia per utenti poco esperti che per professionisti. La scalabilità della piattaforma e l'organizzazione a moduli che si può scegliere se attivare o meno permette una personalizzazione di Docebo perfetta. La piattaforma è perfetta anche per organizzazioni complesse come nel nostro caso dove abbiamo la necessità di collegare ma allo stesso tempo rendere autonomi nella gestione dei corsi 139 comitati territoriali sparsi in tutta Italia. Da aggiungere la possibilità di gestire quiz e test per valutare l'apprendimento come la gamification che non abbiamo ancora attivato ma siamo certi che nel medio periodo possa essere un incentivo a dirigenti, operatori dei comitati e allenatori per poter svolgere una formazione continua. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Abbiamo ridotto drasticamente i corsi che vengono svolti in sede e quindi i costi a carico delle società sportive di base. I corsi sono svolti principalmente in te ambiti: formazione dei dirigenti nazionali, formazione degli istruttori di tutte le discipline sportive in particolare per l'aggiornamento delle qualifiche e istruttori e allenatori di calcio, pallavolo, pallacanestro con la possibilità di seguire i corsi nell'orario più comodo, evitando gli spostamenti. La possibilità di gestire molto agevolmente i quiz ci permette di fare anche i test e gli esami di abilitazione di alcune qualifiche direttamente da Docebo. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

the simplicity and speed of use. Intuitive and practical. I still use the program for a short time but I can already understand the high potential. Simple and clear to use, a team of people always available to help you at any time. An excellent business partner. Another very useful and appreciated thing is docebo university which helps the user with constantly updated information.

The training was also perfect. The guys of the docebo team are super prepared and available.

Finally, the updates. Always useful and perfectly explained.

In short, Intuitive and easy to use. Always up to date and with an excellent support team Review collected by and hosted on G2.com.

What do you dislike?

To date, the only thing I don't like is that it is sometimes a bit cumbersome.

Sometimes enrolling and unsubscribing from courses remains a bit complex. Reporting could be improved. Loading images into tests is not always quick and immediate.

Even the management of the various users is not always easy.

Perhaps also due to the lack of practice and the short time of use but sometimes it is not clear to me why power users should have not only courses but also hooked users. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

That depends on the usage but as a platform it is great. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Use the platform to train and test employees both in the classroom and remotely. At this particular moment, he turned out to be an excellent ally. The training of our colleagues and the tests carried out remotely have allowed the carrying out of all our activities. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

We appreciate our close relationship with the Docebo team. They were very reactive when we needed to migrate content from our old LMS and we went live in less than 2 months. Additionally, anytime we had critical issue, the support team and our customer success representative were here to solve the situation. They have also provided great guidance when we needed to understand what was the best implementation choice

Docebo is a very innovative product, and very flexible, that easily allows you to go out of the original scope. It has endless capabilities, and we were able to perfectly adapt it to our use case. We highly appreciate the release of new features, attracting more and more people to our platform (gamification, notification, automatic AI, advanced custom branding...).

The Docebo API is very friendly and it allows us to make reporting or automate some business logic. Review collected by and hosted on G2.com.

What do you dislike?

It is hard to measure the impact of our feedback inside the product roadmap. There is a feedback portal but it looks like there is no impact. Anytime I had to request a feature, it had to wait a very long time before being considered. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I really encourage you to see the potential of Docebo by building a PoC Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Docebo really helped us to provide a eLearning platform which can satisfy internal needs (employee onboarding, on site training) and external needs (provide tracks for partners and prospects, with the ability to set up isolated organisational units with advanced reporting). We're mixing different kind of use cases, different kind of audience, and it always turned out to be simple. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Docebo platform is a very user friendly tool. The support Docebo provides is high professional, quick and effective.

The platform offers plenty of options to create a very personalized LMS that fits your needs and your desires.

If you don't have a clear idea of how your LMS could looks like you also have templates ready to be used. Review collected by and hosted on G2.com.

What do you dislike?

Docebo is constantly working on new features and improving their options in the platform. One thing that could be better nowadays is that courses need to be edit individually and there is no option to edit all at the same time (eg: visibility, catalogue assignment, etc.)

However, if you import content from them this work is already done. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I do have a personalized support on helping creating my own learning platform according my needs. I go there with ideas and my customer success manager provides all tips and tricks to make them a reality. You also can contact them outside this monthly meeting and always are happy to support. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Docebo is extremely versatile in terms of settings and customization. We like custom pages and menus with layout constructor. Design is quite fresh and is constantly evolving and updating. API is a next thing (however we still don’t use it), but have plans to integrate Docebo LMS into external platforms and possibly create an administration tool to support our admins better manage current user and courses database. Review collected by and hosted on G2.com.

What do you dislike?

Docebo is still in the beginning when it comes to administrating classroom and virtual trainings (poor schedule assistant and calendar for admins, no joint reports for virtual AND classroom session, no assets management, tedious to find available seats not only with user name, but with additional fields).

We also like Bulk loading via csv (users, courses ,enrollments). It saves a lot of time, especially when you need to massively update user fields or enroll many people to specific groups or learning plants.

Docebo provides a flexible interface when it comes to course player. We use course widgets to increase the value of the course, to gather feedback, to let people download fils or other materials when accessing the course. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Decide first whether you are going to heavily use online and/or classroom functionalities Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Docebo LMS is mainly an external learning platform for our end customers (industrial automation, energy management, digital buildings, secure power and etc.) and partners (distributors, integrators, OEMs, designers and universities).

With Docebo we are able to offer tailor-made technical courses in all imaginable formats (eLearnings, videos, classroom, assessments). Review collected by and hosted on G2.com.

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