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Docebo Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Docebo Media

Docebo Demo - Build Content with AI
Spend less time curating and let AI deliver personalized learning at scale.
Docebo Demo - AI Virtual Coach
When the stakes are high, confidence isn’t optional. Give your people a safe space to practice, make mistakes, and build mastery.
Docebo Demo - Advanced Analytics
Bring ready-to-analyze learning data into your BI tools. Correlate it with HR, CRM, and finance data to show learning’s business impact.
Docebo Demo - Fuel growth with world-class content
Build courses fast with Creator or tap into 30K+ expert-led options in Docebo’s Content Marketplace, so the right learning is always ready when your people are.
Docebo Demo - Learning that’s social by design
Let people share and discuss training in chats and channels. With in-Teams search and share, everyday conversations become learning moments that drive connection and growth.
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Docebo Reviews (739)

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Reviews

Docebo Reviews (739)

View 2 Video Reviews
4.3
739 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Docebo for its intuitive interface and robust customization options, which make it easy to navigate and tailor the learning experience to specific needs. The platform's ability to streamline training processes and provide effective reporting tools enhances user engagement and efficiency. However, some users note that the initial setup can be complex and may require technical support.

Pros & Cons

Generated from real user reviews
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Gayane S.
GS
Senior Instructional Designer & E-Learning Content Creator
Mid-Market (51-1000 emp.)
"Effortless User Management and Effective Learning"
What do you like best about Docebo?

I like Docebo's user interface as an admin because it's easy to use and delivers faster results. It allows me to manage users easily and quickly, create courses within seconds, and manage them without any issues. I can create complex learning paths and assign them to specific courses based on roles. Additionally, the ability to create enrollment rules makes my life easier. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

A notification for rejected users registrations does not currently exist. While there is an option to approve a registration, with a corresponding notification, no such functionality is available for rejected users. After some research, I found that this issue has already been raised by users several years ago, yet no improvements have been implemented so far. Review collected by and hosted on G2.com.

Allana B.
AB
Training and Development Specialist
Mid-Market (51-1000 emp.)
"Powerful Customization, but Implementation Can Be Overwhelming for Small Teams"
What do you like best about Docebo?

I like the variety of things you can do within the system, especially the ability to customize your pages for different learner personas. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

Docebo is a challenging system to implement with a small team. The end results are excellent, and the implementation team was very educational and helpful, but most of the work still falls on you. Getting everything off the ground at the beginning felt a bit overwhelming. Review collected by and hosted on G2.com.

Brian A.
BA
Director, Instructional Design
Enterprise (> 1000 emp.)
"User-Friendly LMS with Powerful Features"
What do you like best about Docebo?

I find Docebo's monthly active user model very useful for my customer base, as I can gauge approximately how many people will use the LMS. The system for creating and uploading courses works really well, with no issues on my end, which I appreciate. Its compliance with SCORM and XAPI is also beneficial. I'm excited about Harmony AI search assistant and their new AI agent training feature. I like how we can integrate our provisioning system in the background, which works efficiently. The insights feature gives me good reporting on customer usage. The ease of use, both as an administrator and for users, is notable, as it is user-friendly with minimal confusion. Uploading content and creating courses is straightforward, and the central repository feature for course content is effective. I enjoy the reporting features, particularly Docebo Insights, and the ability to create custom reports. For users, it is seamless to find and launch assigned courses. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

Well, every once in a while, we have a problem renewing course access because when we originally configured access, we added courses or added access to courses for users at the course level, and then a couple of years later, we switched to adding at the learning plan level. Renewing access to a course at the learning plan level doesn't update course access dates at the course level, and so that's just created some extra administrative tasks for us. That's about the only problem I have with Docebo. I really don't have any other complaints about Docebo. Review collected by and hosted on G2.com.

Saranya M.
SM
Enterprise (> 1000 emp.)
"Streamlined Training with Easy Integrations"
What do you like best about Docebo?

I use Docebo for hosting internal sales trainings, and I find it solves several problems such as bulk enrollment and robust reporting. I really appreciate the intuitive design and the version control feature. I like that it's easy to build integrations on the platform, which allows for sharing recurrent reports with managers without them needing to access the platform. The CSV importing feature is great for helping to bulk enroll teams from a list or sheet. The initial setup was fairly smooth, despite the usual challenges of any migration. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

There is a bit of a learning curve and trial and error around how changes to a SCORM file affect in-progress learners. Review collected by and hosted on G2.com.

YB
Senior Learning Consultant
Enterprise (> 1000 emp.)
"Powerful and Scalable LMS for Growing Organizations"
What do you like best about Docebo?

What I like best about Docebo is its flexibility and scalability combined with an intuitive user experience. It allows advanced customization, strong reporting, and seamless integrations, making it suitable for both internal training and external audiences like clients and partners. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

At times, Docebo can feel complex to configure, especially when managing advanced settings or automations. Some reporting features could be more intuitive, and certain customizations require technical knowledge or additional support to implement efficiently. Review collected by and hosted on G2.com.

Cindy S.
CS
Training Manager
Mid-Market (51-1000 emp.)
"A fantastic LMS with great features!"
What do you like best about Docebo?

I am in Docebo daily and find it very user friendly, easy to navigate and I can easily find what I'm looking for. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

Sometimes, I need help with creating reports. In addition, I wish I had the ability to duplicate learning plans, like you can courses -- it would be a time saver. Review collected by and hosted on G2.com.

Palak G.
PG
Lead Instructor, Sr. Social Media Strategist
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Keeps our training organized and easy to manage"
What do you like best about Docebo?

Once everything is set up, Docebo really does make internal training feel organized and easy to follow. I manage social media workflows and help with onboarding, so having one central place for all our courses has been a lifesaver. The layout is simple for learners to navigate, and I get way fewer "Where do I find this?" questions now. The platform runs smoothly too, which matters when you're trying to keep training consistent. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

The setup process can be pretty tedious - even simple admin tasks end up taking way more steps than they should. Some features just aren't as polished as others, so I'm constantly finding workarounds. And the reporting? It's a pain when I just need a quick view of where everyone's at without jumping through hoops. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Enterprise (> 1000 emp.)
"The Docebo LMS experience for customer training"
What do you like best about Docebo?

Docebo is wonderful for being able to incorporate your branding. look, and feel. When others come to our dashboard, it looks professional. We have used it for customer training for years, and users are able to self register and take training easily. The platform is stable and I don't have to worry about learners not being able to access their training. Docebo has really expanded their offering, so we also utilize Teams integration for Workshops, Salesforce integration to see our customer data, Social Learning, Google Analytics, Multidomain etc. We are able to show our learning offering as courses or catalogs. We also have implemented a Certified Service Provider program using their Certification and Training features. Recently, they have really upgraded their support. There is an immediate chat support that is very helpful and they have good customer success managers. Also, they recently added a harmony search which is an AI fueled search engine which is very helpful and can actually search through your training materials and provide answers. They also are very good about their customer outreach in that I've attended some very nice and informative local events and the staff is always very helpful and friendly. Kudos to Docebo for really upgrading their support features! Review collected by and hosted on G2.com.

What do you dislike about Docebo?

One of our main issues is that we pay for Docebo Connect. However, even though we pay for it, they won't turn it on because we haven't paid them 10K for training. Despite numerous attempts to ask them for this they remain unresponsive and we are unable to utilize it though we are savvy with automations already. Also, some features that are launched are 'half baked' such as their survey capabilities. Integrations such as for Teams webinars and notifications through email can be glitchy and problematic. Review collected by and hosted on G2.com.

Response from Adam Ballhaussen of Docebo

Hi, thank you for taking the time to write a thoughtful review.

We are so happy that Docebo has enabled you to easily facilitate and scale your Customer training program in an impactful way for your business! We understand that you have felt some of growing pains as we release new products and we apologize for the delays in solving some of your more complex platform issues. We are aware of this and have restructured and invested in our support team with a goal of alleviating these pains. We value your feedback deeply, and will take everything you shared back to our support team leads.

Terrence  L.
TL
VP of Lending
Financial Services
Mid-Market (51-1000 emp.)
"A Reliable LMS That Strengthens Compliance and Training Consistency"
What do you like best about Docebo?

Docebo’s structured learning paths and automated enrollment are extremely helpful for keeping our lending teams aligned on required training. I like how easy it is to assign compliance modules to different departments and track completion without manually following up. The platform is intuitive, so even new hires adapt quickly. The reporting dashboard gives me a clean overview of who is behind on training and where we may need additional coaching. Review collected by and hosted on G2.com.

What do you dislike about Docebo?

Some of the deeper reporting features feel a bit limited when trying to create custom compliance audit reports. I sometimes need to export data into spreadsheets to get the level of detail required for regulatory audits. The mobile experience also works but could be smoother for employees who prefer completing modules on their phones. Review collected by and hosted on G2.com.

Peter E.
PE
Head of Learning and Development
Mid-Market (51-1000 emp.)
"Docebo: Intuitive LMS with Great Customisation and Easy Reporting"
What do you like best about Docebo?

Docebo is a very easy to use LMS with intuitive navigation and great customisation options to make it fully 'embedded' into the company. The reporting on the admin module is very easily templated making it easy for managers to pull key data easily without having to drain resources from the learning and development team Review collected by and hosted on G2.com.

What do you dislike about Docebo?

The cost is premium which is valid IF you use all the tools which are included in the bundle package they offer - Docebo do not offer you the opportunity to buy their product without also buying the 'add ons' such as authoring tool and AI module - also i get fed up of educating people on how to pronounce docebo - some of the variations i have heard have made me chuckle Review collected by and hosted on G2.com.

Questions about Docebo? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Joshua r.
JR
Joshua reed
Last activity over 4 years ago

If my company needs a change implemented immediately for us to continue using Docebo what is the best practice?

Adriano I.
AI
Adriano Iannuzzi
Last activity over 2 years ago

How did you integrated Docebo LMS to your HCM tool?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

19 months

Average Discount

10%

Perceived Cost

$$$$$

How much does Docebo cost?

Data powered by BetterCloud.

Docebo Comparisons
Docebo Features
Course Builder
Assessments & Quizzes
Instructor-Led Training
Learning Paths
Communication & Notifications
Varied User Types
Certifications
White Labeling
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