Sage 300cloud Reviews & Product Details

Sage 300cloud Overview

What is Sage 300cloud?

Sage 300 is a comprehensive business management solution designed to keep your total cost of ownership low by supporting multiple technologies, databases, and operating systems. Available in multiple editions, Sage 300 gives you the opportunity to add users and adopt greater functionality as your business grows and offers built-in support for multiple languages and multicurrency transactions, so your business can comfortably reach around the globe. Sage 300 contains the power and tools to help you see your business in a new way so you can improve productivity, envision success, and accelerate growth. It’s time to turn your business dreams into reality with the real-time visibility, collaboration, and innovation you need to succeed.

Sage 300cloud Details
Languages Supported
English, French, Spanish, Chinese (Simplified)
Product Description

Sage 300cloud) provides midsized companies with a customizable, cost-efficient, and adaptable ERP solution for finance, CRM, and operations.

How do you position yourself against your competitors?

First launched in 1981, Sage 300 is the most widely used ERP and business management solution for small to medium size businesses around the world - connecting the most critical parts of your business, including finance, operations, sales and service. We also


Seller Details
Seller
Sage Software
Ownership
SGE.L
Company Website
Phone
+1 (866) 996-7243
Year Founded
1981
HQ Location
Newcastle, United Kingdom
Total Revenue (USD mm)
$1,936
Twitter
@sageuk
46,687 Twitter followers
LinkedIn® Page
www.linkedin.com
15,062 employees on LinkedIn®
Description

Sage provides software in accounting, ERP, CRM, and more across industries and available for entrepreneur, small, midsized, and larger businesses.

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Sage 300cloud Reviews

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Financial Systems Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business Accountant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

I like the possibilities of Integrating Sage 300 CRM + ERP. The vast capabilities extend beyond small businesses into mega companies; Businesses would be able to not only have proper back-end procedures but also an online front desk that basically allows for ease of interaction and troubleshooting between clients and customers. Review collected by and hosted on G2.com.

What do you dislike?

I dislike some back-end processes and how they interact among each relevant module. It seems to me that there is room for human error, largely in part due to the fact that their might be multiple routes to one goal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solving Inventory Problems - Organizing stock into bins and keep track of Profit Margin as it relates to sales and cost of goods sold.

Able to book market overseas with exports and imports using Currency Modules.

Sage has allowed for smooth transition of events and tracking thereof. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to have different companies set up, and different user rights for each company. Review collected by and hosted on G2.com.

What do you dislike?

Some of the funtions are kind of clunky or slow. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Sage is easy to use and fairly user friendly. I have only been using the product for a couple of years, but it was really easy to learn. I like that we can run multiple separate companies within the system. Sometimes generating reports is slow so you think it's not working. It's easy to design custom financial statements. I don't like the fact that if I am working in a batch and have a problem, my coworker can't access the same batch to see what's going on. We use iMIS as our enterprise software for order processing and membership records so we have to upload all of the data from iMIS to Sage at month end, but it's better than doing journal entries for everything. We also use WooCommerce for a different company's order management system and it would be nice to be able to upload data from WooCommerce to Sage so that we wouldn't have to manually journal entry the sales data each month. We have not tried using Sage to reconcile banking, so I am not sure of it's capabilities when it comes to that, but I would like to be able to do that as well. We do not use Sage for payroll as we have an outside company contracted for that. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's easy to have multiple users working on tasks, like invoice entry. Review collected by and hosted on G2.com.

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Director of Digital Transformation
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Sage handles all billing/accounting-related pieces of our business. Review collected by and hosted on G2.com.

What do you dislike?

Sage is difficult to customize, the UI is not modern and it doesn't have many pre-built integrations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We host our sales orders, invoice, customers and products inside Sage. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The software is easy to use, even for someone with little accounting experience. The add-ons and modules you can add and remove are helpful. I like not having something on site to backup and having the freedom to access anywhere. The reports are excellent. Review collected by and hosted on G2.com.

What do you dislike?

The support being offered is difficult, it feels like you are better off being a "hosted" product, you end up talking to people who are looking up the answer to your question in a knowledge base that you could just look up yourself. The system can lag a little at times. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You can choose and customize your experience based on your business needs (payroll, AP, AR, inventory, etc), easy to use and easy to learn. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are setting up our Orchid product which helps us with our EFT without a double entry system. The ease of use makes it great for someone like me with no accounting background. Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is an affordable accounting system, which is important for us as a Charitable Not-for-profit agency. It is easy to use and navigate the system with little training once you understand the work flows embedded in the functional modules. Review collected by and hosted on G2.com.

What do you dislike?

Very poor reporting functionality and low reliability of the system to work as it is meant to. There is minimal reporting built in to the system itself and the reports it does have are too basic to be able to analyze data on any level without combining multiple single reports (manually in Excel from Sage exported reports). Financial statements and reporting are based on Crystal reports, which makes it expensive to build additional reports because we have to outsource for that expertise. Additionally, we have had multiple instances where Sage300 did not properly process a transaction for payroll or an A/P payment with absolutely no explanation from Sage customer service as to why the error occurred in the system or how to fix the problem. We have had to figure out manual "work-arounds" to correct these multiple problems. As a result, we have had to increase all of our human controls around system processes, such as intense reviews of payroll details for all 250 employees on every payroll just to make sure the system calculates things as it is supposed to. I have little to no faith in the Sage300cloud system or its ability to function properly.

Also, it is misleading to call Sage300 cloud a cloud system since in essence, it still requires physical hardware to run the system and updates are not automatic (they have to be downloaded and installed). Also, only a fraction of the system is enabled in a cloud-based way - and it isn't the main transaction part of the system so there are absolutely NO benefits to Sage300cloud when compared to any other true cloud system. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

- If reporting and data analysis is important to you or your organization, Sage300cloud will not meet your needs.

- If you have complex payroll or more than 50 employees, be prepared for the system to make critical processing errors that you will have to implement controls outside of the system to address.

- If you want a true cloud solution that has automatic, timely updates, and can be easily accessed remotely, Sage300cloud will not meet your needs.

- If you want helpful, responsive, informed, and timely customer support to system problems you encounter with your accounting system, Sage300cloud is not going to meet your expectations. You have to become familiar enough with how the system is designed to create your own bandaid fixes for issues and problems you will inevitably encounter with Sage300cloud. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problems are countless and ongoing. I've had my trial balance at year end not reconcile or balance; I contacted Sage but they couldn't explain why it was like that or how to fix it. I've had the payroll module not deduct any income tax for an employee for mutliple months in a row, even though the employee payroll setup was correct and working properly for all other employees with the same setup. Again, Sage could not explain why this occurred, how to fix it, or how to prevent it from occuring again in the future. We have had to create our own bandaid solutions to work around the multiple errors that the Sage 300 system has done, despite no human operator error.

We have realized absolutely NO benefits from trying to "fix" problems with Sage300cloud - I can't even say we are solving the problems since Sage300 continuously has problems that aren't solvable, even for Sage themselves. Review collected by and hosted on G2.com.

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AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

It is very helpful within the AR and AP modules how they are setup. Overall, it is a pretty intuitive system that is not difficult for a new team member to learn. Review collected by and hosted on G2.com.

What do you dislike?

There are a few things such as reversals of a bounced cash disbursements through the AP module that cause the bank reconciliation to not work, but it is a small list when compared to the list of positives the system offers! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It allows remote access and creates efficiencies amongst my team Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It's cloud based so that my staff from both Canada and U.S. offices can access the system. Review collected by and hosted on G2.com.

What do you dislike?

I used Tairox to automatically update the exchange rates every night. But whenever Sage does an update (usually overnight), it interferes with my Tairox update and my exchange rates would not load. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's probably the most user friendly amongst the comparable accounting system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Primarily so that staff from remote offices can access the system. Also don't have to worry about maintaining a server and related infrastructure. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
What do you like best?

Ability to integrate across wide range of operational areas Review collected by and hosted on G2.com.

What do you dislike?

Some limitations on access and training to developers Review collected by and hosted on G2.com.

Recommendations to others considering the product:

recommended in conjunction with a good support partner and onsite IT support Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

improved data capture Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
What do you like best?

This integrates with other software pretty nicely.All accounting modules are available. Sage provides the integration with Third party software as well. This is an excellent software to be used by small and large organisations. Review collected by and hosted on G2.com.

What do you dislike?

SDKs are more complex. The customizations are difficult. Sometime the troubleshooting can only be done by the support team. The support articles are limited in content. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The integration of Sage 300 and CRM. There is limitation on how much we can modify the program. Review collected by and hosted on G2.com.

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Functional Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Visual Process Flow sets SAGE 300Cloud apart when compared with other Mid Size ERPs. Review collected by and hosted on G2.com.

What do you dislike?

SAGE 300Cloud uses the Account Segmentation technique for handling the cost centers. However, this increases the length of Chart of Account, making the Account List higher. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Best fit and Cost effective solution for the Mid Size business. Easy deployment and quick go live can be expected with the Standard/Vanilla implementation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Web Screens are not available for the Add on Modules of SAGE 300cloud. However, this the part of it's Roadmap.

Simplest User Interface and advanced BI reporting helps the management team for ideal reports for the business. Review collected by and hosted on G2.com.

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EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple design, easy to use. There is nothing overly complicated. Review collected by and hosted on G2.com.

What do you dislike?

The overall program is a bit dated towards some of the competition. A face-lift would improve the useability for a number of users. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

See if you can use a free trial! It is a great program, but make sure it works for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Keeping track of our finances. $40+ million / year can be complicated to track and account for. Review collected by and hosted on G2.com.

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Accounting Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Sage has a very good platform, I enjoyed working with it because the interface wasn’t as slow as the others. The best part was being able to move to modules easily. Review collected by and hosted on G2.com.

What do you dislike?

what I disliked was not a Critical functionality for business function but I did think that the platform itself could use a bit of upgrading to a more modern view. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have worked with other software’s in comparison however this one has a platform that isn’t too slow which makes me more efficient. Review collected by and hosted on G2.com.

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AO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The program is excellent all around with the complete business cycle. It allows for excellent reporting and management of business operations. Review collected by and hosted on G2.com.

What do you dislike?

You do need to have expertise in SQL in order to excel with the product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make this your first and only choice for ERP. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accounting for all aspects of the business and being able to utilize it for complex forecasting and budget purposes. Review collected by and hosted on G2.com.

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Business Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I like its view and intuitive interface that allows having an easy access to your ERP data from anywhere. The view and feeling I the same as in the desktop version. Review collected by and hosted on G2.com.

What do you dislike?

It is not yet a fully complete product and sometimes it is slow. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are a small or middle-sized company then you definitely need it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our team is working from remote locations and having access to data from anywhere is a great benefit for the team. Review collected by and hosted on G2.com.

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CI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The new web interface because it is highly customization and it does not require installation Review collected by and hosted on G2.com.

What do you dislike?

The missing capabilities for the intelligence financial reports. (i.e. Cannot use account group range, etc.)

Also, lack of web business intelligence tools Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's an awesome tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Provide flexibility for employee to work from home (or work anywhere) Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

All sub-modules in one application. One can simply navigate linking all transaction together. Now comes cloud based so it's easy to manage and maintain. Review collected by and hosted on G2.com.

What do you dislike?

User needs certain administrator privileges to to be fully operational. They are various work around. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Solid software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easily managed Review collected by and hosted on G2.com.

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CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Sage 300 has a wealth of third parties supporting it with additional modules and/or integrations into other software. Review collected by and hosted on G2.com.

What do you dislike?

The web screens product leaves a lot to be desired with no payroll and few third parties and customizations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits include timeliness and accuracy of data received through extensive reporting, an improved control environment through increased visibility and security, and overall improved efficiency by being able to automate process and remove the need for duplicate data entry across multiple softwares. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Can work remotely from home in the system. Menus are clear, easy to export into spreadsheet programs. Review collected by and hosted on G2.com.

What do you dislike?

Trying to go back into history sometimes can be trick in detailed PO and Order Entry. Search options sometimes confusing to look up data. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Calculate and pay our payroll now in house without outside assistance for close to 100 employees, both hourly and salary. Also pay over 90% of suppliers through eft, very few cheques need to be written. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

audit trails. Cant make an entry vanish. Review collected by and hosted on G2.com.

What do you dislike?

High customization= few templates online Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do your homework first. It's got a height level of customization, so know where you want to be in 5 years set it up now because down the road, if may become more difficult as you add empty fields to pre existing data Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

AR / AP AND GL INTEGRATION AND IMPORTS FROM POS and AUTOMATION SOFTWARE. GOOD LIBRARY OF THIRD PARTY APPS Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Seamless Integration to General Ledger from 3rd Party Products. It is easy to customize Financial Reports. Review collected by and hosted on G2.com.

What do you dislike?

The data transaction forms are somewhat hard to navigate. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Data analytics. Strong financial reporting. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Sage 300 is very user friendly. you get used to it very fast Review collected by and hosted on G2.com.

What do you dislike?

It has a lot of limitation of what you can do Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

reports are very easy to pull out of the system Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like that the interface is simple and user-friendly. Review collected by and hosted on G2.com.

What do you dislike?

Very limited help content that I need when there are functionalities I don't often use and would like to research. Not much option available to save time entering recurring entries/invoices and shared data such as remit-to, etc, which could be inefficient for high-volume organizations. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Facilitates preparation of Financial reports and improves controls over duplicate payments. Review collected by and hosted on G2.com.

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UO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

each section is clear and you can find most of the time what you need quickly Review collected by and hosted on G2.com.

What do you dislike?

finding reports, sometimes the info we need is not a feature of the system Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider what all you will use the system for and double check if the features you need are available or not. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am still learning SAGE, so I am unable to help solve problems. Review collected by and hosted on G2.com.

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Payroll Administrator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to use, comprehensive, intuitive, consistent Review collected by and hosted on G2.com.

What do you dislike?

Lack of training for the applications - it can do more than I know how to use Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

payroll, accts payable/receivable Review collected by and hosted on G2.com.

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