Video Reviews
Clean and easy to use
912 Omnisend Reviews
Overall Review Sentiment for Omnisend
Log in to view review sentiment.
Two key features make Omnisend the perfect software for freelancers and small agencies. First, you get access to a generous set of features for free, and if you exceed your plan’s limits, there are no unwanted or unexpected charges. You have the flexibility to wait for your credits to reset and continue where you left off. Second, Omnisend provides the tools needed to easily track and report ROI, making the process straightforward and efficient.
I use it daily for various clients, and it’s very intuitive with clear, extensive documentation. If you need more help, their support team always responds quickly. Review collected by and hosted on G2.com.
Omnisend is a great tool for lead generation, email marketing and ecommerce tracking, but it would be even better if it had automated RSS campaigns, CRM integrations, and additional automation features. For example, the ability to automatically remove inactive contacts or invalid email addresses through a workflow would help users stay within their plan limits without the need for manual cleanup. Review collected by and hosted on G2.com.
Omnisend is ticking lots of boxes for me from email marketing, push notifications and reviews. It's early days for me but I contiue to be impressed. My first interaction with their support today was very successful as my problem was understood and a clear solution was proposed. Review collected by and hosted on G2.com.
There are a few features which are coming soon, such as store reviews on the Shopify homepage, and it would be useful to have these sooner rather than later! Review collected by and hosted on G2.com.
Designed to simplify email and SMS marketing, Omnisend gives us a professional and attractive look without much effort. It allows us to create personalized marketing campaigns that can be triggered based on customer behavior, such as browsing history or past purchases. This allows for more effective targeting and higher engagement rates. It has many customizable templates that we can modify to our specifications. We can import contacts through its social media integration; forms can be automatically generated; and our contact database can be automatically expanded. It doesn't take long to learn how to use it. Review collected by and hosted on G2.com.
While the platform is excellent, it could benefit from more flexible design options and faster customer service, whether by phone, email or live chat. Review collected by and hosted on G2.com.
It combines many methods that are substituted, for a more automated part of the campaign process or digital marketing procedures, and I think the price is great. Welcome, post-purchase follow-up, and reactivation of inactive customers are just some of the phases of the customer lifecycle that we've automated. All your tools are really innovative, and it works well and ensures high quality reports. It has a smooth and high quality deployment. Review collected by and hosted on G2.com.
So far we have had nothing but pure benefits, and neither my colleagues nor I have seen any flaws or problems with it yet. Review collected by and hosted on G2.com.
The wide range of built-in templates, making it easy to create personalized emails! The numerous automation features for email delivery and list segmentation makes sending campaigns seamless! The customer services team are amazing as well, alwasy there to answer questions and so friendly! Review collected by and hosted on G2.com.
Actually navigating around the dashboard can be a little tricky Review collected by and hosted on G2.com.
Everything is easy to parse together and anything I haven't understood the help they offer has been efficient. Review collected by and hosted on G2.com.
I haven't found any downsides yet. Maybe if I were working with a larger company I'd come across some. Review collected by and hosted on G2.com.
Omnisend made email marketing easy for me as a newbie at an affordable price! Review collected by and hosted on G2.com.
I'm still learning the platform so I don't have anything negative to say yet- I genuinely like it. Review collected by and hosted on G2.com.
Omnisend's UX is the best and I have used/paid for Klaviyo, Mailchimp. The email editor/designer is fluid and it's delightful to add the elements, save layouts, etc.
The pricing is customer (SMB) friendly.
The in-built templates for form and automation workflows are high-quality and aesthetically pleasing.
I ripped and replaced Klaviyo - the switching cost was negligible as the implementation was a breeze. I actually saved time and energy from not having to scream at some of the bugs Klaviyo has. Review collected by and hosted on G2.com.
My GIF attachments in the emails don't take full space on the screen which used to be the case w/ Shopify's native ESP and I miss that look and feel.
I'm using/paying for PostScript for my SMS marketing and wish there was a magic button to transfer my workflows automatically. I haven't done the cost comparison or how much of a different Omnisend will have but I might experiment to see if there's any difference and then switch over. Also, don't know how can I port all my SMS numbers that subscribed on PostScript over to Omnisend. Review collected by and hosted on G2.com.
Helpful staff working there, super proactive!
The platform is fairly user friendly!
Loads of features!
We use it very regularly and itwas easy to integrate to the ESP and easy to implement strategy! Review collected by and hosted on G2.com.
Would love to see a more development in automations. Review collected by and hosted on G2.com.
