Constant Contact Reviews & Product Details

Since my employer introduced Constant Contact and I signed up to begin hammering out emails and messages to our AmeriCorps Seniors Volunteers, I never realized how much I needed this software in my business life. I spent hours hand entering email addresses separated by commas into my outbox in outlook, just to find that when people with unique email addresses responded... I had no clue who was sending an inquiry. With the ability to upload files like Excel spreadsheets, I can export directly from our Volunteer Database and upload straight into Constant Contact where it automatically lets me toggle my target audience, select a personalized email message for them, and gets our community volunteer opportunities out to over 200 volunteers with EASE! I love that it tells me how many people (and who) viewed our emails so I know who I need to follow up with. If you are responsible for marketing at your organization, Constant Contact is a NON-NEGOTIABLE! Review collected by and hosted on G2.com.

I have yet to find a downside, or something I needed for marketing purposes that this software could NOT do. 10/10! Review collected by and hosted on G2.com.

The best I love about this platform is the user friendly interface. This platform is organized and reaching out to clients both old and new becomes much easier. This platform allows personal touch to the message which makes the clients feel special. The analytics of this platform also provides overview of the reach and organization ability to decide what more needs to be done. Email campaigns are much easier by using this platform. The AI is also great assist a lot and assist a lot in brainstorming to improve the productivity. The automation tools also assist a lot in performing repetitive work with ease. Review collected by and hosted on G2.com.

I love most part of this platform but I wish that the processing speed was more faster. Sometimes I feel that its lagging a bit. I also wish for if this platform provides more templates. Review collected by and hosted on G2.com.

Constant Contact helps me schedule & send email newsletters and social media posts to promote my content. It is highly flexible, so I can make any change in campaigns.

They have many beautiful templates matching my campaign type. Constant Contact is also integrated with WordPress, Zapier, Gmail, and many others to manage our workflow. Review collected by and hosted on G2.com.

Constant Contact is an all-in-one marketing suite for businesses. They don't have a free plan. However, there is a free trial to test its premium features freely. Review collected by and hosted on G2.com.

I’ve been using Constant Contact for a few months now for our business newsletters and promotions, and overall, it’s been a very positive experience. It’s user-friendly, even for those with little to no design background. The drag-and-drop email builder is intuitive and makes it easy to create professional-looking emails quickly.

Easy to set up and navigate

Email templates that can be customized

Helpful reporting features (open rate, click-through, etc.)

Excellent customer support when needed Review collected by and hosted on G2.com.

Limited automation features compared to some other platforms

Pricing can get a bit high as your contact list grows

I accidentally signed up for Mail View on desktop, and there was no clear way to cancel it myself from the dashboard. I had to reach out to customer support, but unfortunately, I’m still waiting for a resolution.

The platform itself has good tools, but the lack of control over account settings and slow support response on the account part. Review collected by and hosted on G2.com.

I like the amount of emails you can send to people with Constant Contact. It allows me to reach multiple clients at one time through email communication. Review collected by and hosted on G2.com.

I thought it was really hard for me to set up my newsletter visually the way that I would like. And I just thought Constant Contact was a little bit more difficult for me to organize my email list into audiences and I just found it a little bit more difficult and less intuitive for me to use compared to some of the other email platforms. Unfortunately, we actually found Mailchimp to be a little bit easier and a better price for us for the amount of emails we have on our subscription list. There were some hiccups in sending everything. Review collected by and hosted on G2.com.

I like that Constant Contact helps us with information gathering at conferences and from our website. I also appreciate being able to do social media posts, creating one post that goes to multiple platforms. Scheduling social media posts and engaging with those who follow us on social media makes my life easier. As a small ministry without much manpower, using Constant Contact to connect with multiple social media sites streamlines our efforts, making us more effective. Review collected by and hosted on G2.com.

Unfortunately, it's the social media aspect. They used to connect with what's formerly known as Twitter, now X, and it no longer connects. So I still have to take everything I do and go over to that platform and do it myself. I wish there was more social media integration. That there was a way to connect other than I think there's four different platforms with Facebook, TikTok, LinkedIn, and Instagram. And I wish there were more to make my life even easier. Review collected by and hosted on G2.com.

We use Constant Contact for our marketing needs and it has been awesome more so when it comes to handling email marketing.

With the tool, handling social media advertising is also easy and it works well across all social media platforms.

Ability to use and customize Constant Contact makes it a better tool as we can personalize it to meet business marketing needs.

I like that Constant Contact also handles business surveys really well and comes with amazing SMS marketing features.

It pushes our marketing to new levels and we have realized increased sales. Review collected by and hosted on G2.com.

I have used Constant Contact and it works flawlessly - no issues. Review collected by and hosted on G2.com.

I like that Constant Contact comes with features that makes pushing marketing easy and this include email marketing and marketing automation features.

The tool also comes with amazing social media management features and I like that it handles social media advertising really well.

I have used the SMS marketing features and they are awesome.

It handles surveys easily and this helps us understand our customer needs and experience. Review collected by and hosted on G2.com.

All features of Constant Contact are awesome and no fails to report. Review collected by and hosted on G2.com.

Constant Contact has been a reliable email marketing platform for me. What I appreciate most is how easy it is to use—even if you’re new to email marketing, the drag-and-drop editor and intuitive dashboard make creating campaigns simple and quick. The deliverability is excellent, so my emails consistently reach inboxes instead of spam folders. Review collected by and hosted on G2.com.

While Constant Contact has been around for a long time, my experience wasn’t great. The biggest issue for me was the pricing—it feels expensive compared to competitors, especially as your contact list grows. Features like automation and segmentation are pretty basic, and you end up paying a premium for things that other platforms include by default. Review collected by and hosted on G2.com.

I really like the social media posting feature because it saves time and keeps everything organized in one place. Being able to schedule and manage posts across multiple platforms helps maintain a consistent presence without needing separate tools. The email platform is also excellent, with intuitive design options and dependable performance that make it easy to create professional and engaging campaigns. Review collected by and hosted on G2.com.

I miss the X integration, as it was a useful feature for managing social content. Since the last update, the platform also seems to take a little longer to load. I would like to see an easier way to save custom email templates instead of having to copy and paste designs. The email list management tools could be more flexible as well. Overall, the platform could benefit from being slightly more streamlined while still offering more options for advanced users. Review collected by and hosted on G2.com.