# Constant Contact Reviews
**Vendor:** Constant Contact  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 7,388
## About Constant Contact
We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it&#39;s driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you&#39;re already using Connect with digital tools you&#39;re already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com



## Constant Contact Pros & Cons
**What users like:**

- Users love the **ease of use** of Constant Contact, making email marketing simple and efficient for small businesses. (1059 reviews)
- Users appreciate the **easy creation of campaigns** on Constant Contact, facilitating engagement with new users and customers. (495 reviews)
- Users appreciate the **user-friendly email builder** of Constant Contact, simplifying campaign creation and user engagement. (490 reviews)
- Users appreciate the **ease of creating consistent newsletters and social media posts** , enhancing engagement with clients effectively. (457 reviews)
- Users find Constant Contact to be **exceptionally helpful** for managing email campaigns and tracking engagement effectively. (418 reviews)
- Intuitive (415 reviews)
- Users find Constant Contact to be **incredibly user-friendly** , enhancing their ability to connect and engage effectively. (412 reviews)
- Customer Support (362 reviews)
- Features (360 reviews)
- Email Campaigns (346 reviews)

**What users dislike:**

- Users find the **missing features** in Constant Contact limiting, struggling with slow uploads and irrelevant tools. (286 reviews)
- Users find the **limited customization** options frustrating, affecting their creative control and overall user experience. (255 reviews)
- Users find the **limited features** of Constant Contact not cost-effective and lacking relevance for their needs. (254 reviews)
- Users are frustrated by the **limited templates** offered by Constant Contact, restricting creativity and design options. (210 reviews)
- Users find **layout issues** in Constant Contact&#39;s dashboard hinder navigation and complicate the design process. (183 reviews)
- Not Intuitive (176 reviews)
- Expensive (170 reviews)
- Limited Options (164 reviews)
- Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews)
- Template Limitations (158 reviews)

## Constant Contact Reviews
  ### 1. Good Email Designer and Easy Send Flow, but a Workflow Frustration

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kaylee S. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about Constant Contact?**

The designer is pretty good, and I think the flow from making an email to sending it out is fairly easy.

**What do you dislike about Constant Contact?**

The major thing that I wanted to bring to Constant Contact's attention this time is what really frustrates me in my workflow. If I create a new list and upload contacts, it asks me again what list I want to upload the contacts to, and I have to re-write/find the list I'm already in. Who thought this was a good idea? It's literally double the work. I'm already in the list; why should I have to reclarify that I want to upload emails to that list?

**What problems is Constant Contact solving and how is that benefiting you?**

Honestly, right now, I don't care for most of the updates Constant Contact is making. The new sidebar on the right-hand side of the designer I constantly have to close because it's taking up space. The fact that I have to reclarify which list I'm uploading to. I'd rather you all work on the designer, maybe allow us to add more to our brand, like fonts, so when we make a new email, it has all our company-branded stuff as the defaults.

**Official Response from RJ McLaughlin:**

> Thanks so much for the valuable feedback, Kaylee! While I understand that it can be frustrating to have to re-select a list, we require that selection in case you want to upload contacts to multiple lists at once! Instead of having to click into each list and re-upload, the list selection allows you to do the multi-upload in one click. Though I know that can be frustrating when you're only uploading to a single list, we hope it will save you time in the future. We'll share this with our design team for consideration in future updates of Constant Contact.

  ### 2. Clean, Affordable Newsletter Tool with Easy Integrations, Analytics, and A/B Testing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles J. | Digital Ninja/owner/web designer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Constant Contact?**

It is a clean application to create newsletters, automated emails and such for businesses and nonprofits. It easily integrates with websites for lead gen as well as building your "list". It also provides good analytics regarding open rate as well as sanitizing your list. Cost wise it is a affordable option for both small and large organizations. It has A/B testing to test the performance of a specific layout to be able refine what works best and has a better open rate. It has a drag and drop layout that makes it easy for even nontechnical people to use while also having the capabilty to code your own emails in html if you desire.

**What do you dislike about Constant Contact?**

The one thing that is a little inconvenient is the ability to automatically send emails when a blog post is written requires a rss feed addon as it does not come as a natural connection between the website and Constant Contact.

**What problems is Constant Contact solving and how is that benefiting you?**

We have used other newsletter options and Constant Contact provides the easiest platform where we can create templates to be repurposed, allow clients to manage their own contacts, and set up automated emails on a schedule without concerns of it being too complex to work with while still providing the performance we have grown to expect.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Charles! We're thrilled you find our drag-and-drop editor and A/B testing tools easy to use and affordable. We appreciate your feedback regarding the RSS feed add-on for blog posts and will share it with our team for consideration in future updates.

  ### 3. Easy, Cost-Effective Email Marketing with Strong Integrations and Support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Melissa M. | Human Resources Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Constant Contact?**

Its ease of use: it lets people create professional-looking email campaigns quickly without needing technical skills, while also handling contact management and basic analytics in one place. Beyond that, integrations add a lot of value by connecting with tools like e-commerce platforms and social media, while solid performance ensures emails are delivered reliably and campaigns run smoothly. In terms of pricing / ROI, it’s generally considered cost-effective for small to mid-sized businesses because it saves time and reduces the need for technical expertise. Finally, its growing AI / intelligence features help with things like subject line suggestions and automation, making marketing efforts more efficient. This is reinforced by strong support and onboarding, which helps users get up and running fast without needing much prior experience.

**What do you dislike about Constant Contact?**

Performance is generally reliable, but there are limitations like no unlimited email sends and restrictions based on your plan.

**What problems is Constant Contact solving and how is that benefiting you?**

How to consistently communicate with our audience and market our business without needing technical or marketing expertise.

**Official Response from RJ McLaughlin:**

> Thank you for your review and valuable feedback, Melissa!

  ### 4. Easy to Use, Confident Messaging, and a Clean Look

**Rating:** 4.0/5.0 stars

**Reviewed by:** Olivia M. | Impact Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about Constant Contact?**

I like that it has been pretty easy to use. I feel confident in its ability to accruatly send messages to people. I like teh colors of the page. I like how yoy can star certain lists

**What do you dislike about Constant Contact?**

I think there is alot of tabs on the side that sometimes its confusing. i also wish there was some setting you could turn on that would show you who eduted what like which user. I also wish it could tell youn like "you havent used this lisr in 6 moinths do you want to delete it" I also feel like adding contacts is not as smooth as it could e I am always clicking around and I eel like eerytime it shows stuff up ina  difffeent way

**What problems is Constant Contact solving and how is that benefiting you?**

It si helping me to be abel to send mas emails to people and know whether oro not they hace unscirbcirbed. I WISH that SMS messaging was free because why does it cost extra to send peopel texts like how does that amke sense

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Olivia! We're glad our platform is easy to use for you. To help with our new left navigation, check out this helpful community article. While SMS is not included in all of our packages, our Premium plan users receive 500 free SMS messages each month.

  ### 5. Empowers Marketing with Helpful Tools and Resources + Elevated communication experience with clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katelynn M. | Sales and Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Constant Contact?**

I like how Constant Contact isn't just a platform that we use to communicate to customers and about our brand, they provide so many tools and resources on how to improve marketing and branding within our business. I do think there are lots of helpful templates to help create certain projects. Definitely will recommend to others. I also appreciate the educational webinars, great to see multiple perspectives

**What do you dislike about Constant Contact?**

I think the only thing we had struggled is the HTML format when designing. It isn't a huge problem but there seems to be a little more work to appropriately design a campaign. And i saw canva is now integrated which honestly improves this issue

**What problems is Constant Contact solving and how is that benefiting you?**

Constant contact is helping us use a reliable platform where we can communicate with our customers as well as create automations and more of a organized flow for campaigns, surveys, and any offers. this is the main hub we use to communicate with clients and provide offers

**Official Response from RJ McLaughlin:**

> Thank you for your kind review and recommendation, Katelynn!

  ### 6. Time-Saving Email Duplication with Fair Pricing and an Easy Learning Curve

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sydney S. | Communications/Worship Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Constant Contact?**

I like that I can go back to previous emails I've sent and duplicate and change the information or be able to look back and see what I have done and go from there. Saves me time from having to recreate the same things over and over.

Pricing seems fair and the software is easy for first time users to master.

**What do you dislike about Constant Contact?**

I dislike how when I am editing an email it won't let me copy and paste items easily. I have to log out of the website then re-log in to be able to copy and paste.  Also sometimes the moving of the email parts doesn't always function well and is hard to get to where I would like them.

The spell check & grammar feature also could use some work. It doesn't always show until it is too late.

**What problems is Constant Contact solving and how is that benefiting you?**

It serves as our email communication software for our church. It  allows us to send mass emails to several people at once.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review! We're glad duplicating emails saves you time, and we appreciate your feedback on how to improve our platform. We'll pass that along to our development team for consideration in future Constant Contact updates.

  ### 7. Effortless Email Segmentation with Insightful Analytics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Trevor A. | Camp Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I appreciate how Constant Contact makes it very easy to segment audiences and provides the data to see how our emails are performing. I really like the stats, especially being able to see the open and click rates, which are super valuable for assessing how our emails are doing and if changes are needed. The simpler and more user-friendly system compared to Sendgrid is a big plus, and though it took a few weeks to get the hang of everything, the setup was very smooth.

**What do you dislike about Constant Contact?**

Sometimes the system is a little slow. It can take a while to schedule or update an email. Sometimes it just takes a while to load or schedule the email send. I don't think it's a huge problem or needs to be fixed, but it can sometimes be slow.

**What problems is Constant Contact solving and how is that benefiting you?**

I find Constant Contact makes it easy to segment audiences and provides valuable stats like open and click rates, helping us evaluate and adjust our email campaigns effectively.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Trevor. We're glad our segmentation and analytics help evaluate your campaigns! We understand occasional slowness is frustrating. To help our site run smoother, try clearing your browser's cache or using another compatible browser. Otherwise, our team will continue to optimize the platform to try and eliminate and slowness you might experience!

  ### 8. User-Friendly with Comprehensive Reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kimya W. | Director of Quality &amp; Systems Improvement, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

I like the reporting part of Constant Contact, how you can send out the emails and marketing campaigns, and you can see the click rate and how well that it's doing and how many people are clicking on it and responding to the emails, and how they're interacting with it. I like how you can look at the email performance and how it's doing compared to other campaigns. The setup was easy, and it's user-friendly. It works well for our organization, and that's why we have continued to use it. I would definitely recommend it because it has good capabilities and it's user-friendly. There are different capabilities that you can use, whether it's emails, text messaging, socials, or events, making it broad for anyone.

**What do you dislike about Constant Contact?**

There's nothing that I currently dislike about Constant Contact. I currently like its capabilities

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact for sending out marketing campaigns and scheduling emails. It solves the problem of sending individual emails by combining them easily, and the reporting features help us track performance and improve organizational strategy.

**Official Response from RJ McLaughlin:**

> Thank you for taking the time to leave a review, Kimya!

  ### 9. Simple, Fast, and a Game-Changer for Small Business Marketing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mingo B. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2026

**What do you like best about Constant Contact?**

Constant Contact is one of the best email and sms marketing dashboards to come into the market. It's so simple to use for the everyday user! It's quick, simple, and the it's performance is competitive towards other services similar to it! And the for the price, it's a game changer for small business!

**What do you dislike about Constant Contact?**

One of the downsides to Constant Contact is the limitations on design of emails. I know they are working on implementing Ai design, but it's still a bit limited. Currently I design outside of the platform and just upload the email to send.

**What problems is Constant Contact solving and how is that benefiting you?**

It's a great CRM and keeps our clientele all in one place. We're able to send mass emails about products and services, as well as SMS detailing how to better connect with us.

  ### 10. Easy Content Creation and Scheduling with Constant Contact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rhonda M. | Homeownership Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

This product makes it easy to create content. I really like being able to add graphics and attach links, and scheduling is also very simple to do. I also appreciate that I can let people add themselves to my email lists.

**What do you dislike about Constant Contact?**

It feels a bit expensive, so I’ve looked into other products to see if I could find something more affordable. So far, I haven’t found another option with the same features I rely on in Constant Contact. That said, I do wish they offered more ways to collect feedback from our members. For example, I think the unsubscribe process could be more robust, with clearer options for members to share their reasons for unsubscribing.

**What problems is Constant Contact solving and how is that benefiting you?**

I’m able to distribute my messages and notices to our members on a clear, consistent schedule.

**Official Response from RJ McLaughlin:**

> Thank you for your detailed review and valuable feedback, Rhonda!

  ### 11. Powerful Automation and Analytics That Save Time and Prove ROI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan p. | marketing lead, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2026

**What do you like best about Constant Contact?**

I'm a big fan of the automation tools which allows us me to set up onboarding journeys, event reminders and re-engagement sequences with minimal ongoing effort. It is been a huge time saver while still letting me deliver personalized experiences at scale. Beyond that, the analytics dashboard is genuinely useful not just vanity metrics page. It gives me clear insights into what's performing, who is engaging and where i can optimize. Those real time metrics help me make better decisions and prove campaign ROI to stakeholders.

**What do you dislike about Constant Contact?**

the design templates while easy to use can feel a little dated if i have to aim for highly modern or custom branded layouts. I can still achieve good results but it takes a bit more tweaking than expected.

**What problems is Constant Contact solving and how is that benefiting you?**

One of my pain point constant contact addresses is marketing automation. I used to manually send welcome emails, event reminders and nurture sequences. With constant contact, those flows run in the background and continue to deliver value without constant oversight. This has freed up my team to focus on higher impact projects. It solves the challenge of maintaining consistent branding. The easy to use email builder ensures my emails look polished and on-brand without needing a full design team.

**Official Response from RJ McLaughlin:**

> Thank you for your kind review and valuable feedback, Ryan!

  ### 12. Organizing Clinic Updates and Health Communication Made Easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ishan S. | Manager and  Dietician at Chaitanya Homoeo  Clinic,  Medical Store Owner,  Content Creator, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Constant Contact?**

I work as a Dietician & Nutritionist and I also manage clinic communication and health education updates. In my regular work, I send diet guidance after consultations, lifestyle advice, seasonal health updates, and general clinic information. Constant Contact helps me handle this communication in a structured way instead of sending separate messages again and again.
I also use it to send reminders related to follow-ups and to share information about small health awareness sessions or online guidance programs. It helps me keep communication clear and professional. I can manage contacts properly and send updates to the right group without confusion.
It also shows basic results like delivery and open status, which helps me understand if the health message reached people. For clinic work, keeping communication organized and consistent is important, and this platform supports that in a simple and practical way.

**What do you dislike about Constant Contact?**

Sometimes the email editor feels a little slow while making changes. When adjusting text or spacing, it may take a few seconds to update on the screen. One thing I also noticed is that sometimes while making small edits in a scheduled email, I have to go back through a few steps again before finalizing it.

**What problems is Constant Contact solving and how is that benefiting you?**

In my work as a Dietician & Nutritionist, many times I need to share diet instructions after consultation, follow-up guidance, and general health information. Earlier, sending updates one by one or through different channels was not organized and sometimes messages were missed. Constant Contact helps keep this communication in one proper system.
It solves the problem of scattered communication. I can prepare a clear health message and send it properly instead of repeating the same information again and again. This saves time and keeps things more professional.
It also helps in checking whether the email reached people, which gives clarity during follow-ups. For clinic work, consistent and organized communication makes daily coordination smoother.

**Official Response from RJ McLaughlin:**

> Thank you so much for taking the time to leave a 5-star review, Ishan!

  ### 13. Intuitive, Reliable Tool for Email Campaigns and Landing Pages

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ace  S. | Sales and Business Development Representative / Virtual Assistant to CEO &amp; Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

The interface is intuitive and easy to navigate, even for first-time users. 
In terms of performance it has been consistently reliable for us. We’ve been using it for about five years, and it continues to serve as our primary tool for managing email campaigns, creating landing pages, and more.

**What do you dislike about Constant Contact?**

A few times, we’ve experienced some latency and delays when creating a marketing campaign.

**What problems is Constant Contact solving and how is that benefiting you?**

We sell subscriptions as our business, and CC makes it very easy for us to send email alerts to all of our clients. CC also lets us create seamless landing pages that are fast and easy for our customers and prospects to view. On top of that, we’re able to manage our client database with it as well.

**Official Response from RJ McLaughlin:**

> Thank you for your positive review, Ace! We're so happy to hear that our intuitive tools help you easily manage campaigns and landing pages. If you experience latency, clearing your browser's cache or trying another compatible browser can help our site run smoother. Likewise, our team will continue to optimize our platform on our end to ensure we minimize any latency or delays. We appreciate your feedback!

  ### 14. Smooth, Consistent Newsletters with Customization, Analytics, and Time-Saving Copy Feature

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Constant Contact?**

What is most helpful about Constant Contact is that I can share an email with my entire department without risking delays or inconsistencies. The delivery is always smooth, and the newsletter remains visually the same for each recipient. The upsides of using Constant Contact are that quality is ensured, I can customize everything I want, and I can pull data on a multitude of factors to see how the newsletter is performing. A feature I utilize often is the "Copy" option. I share the same newsletter each quarter with updated information, so being able to copy the previous issue without having to start from scratch and design a new draft saves me so much time! The pricing plan has also been feasible for my needs. There is a range of pricing options to suit any company. The support from the Contant Contact team has also been wonderful when questions arose regarding a charge. Overall, the integration experience helped me apply my creativity while also having access to examples to ensure a solid final product.

**What do you dislike about Constant Contact?**

One downside I noticed is that when editing a newsletter, I'm not able to expand the screen and view the newsletter in an enlarged format. Also, it can be a bit tricky at times to edit things like headers or text blocks when you have to hover over them carefully with your mouse. If I could right click on something, that would be easier.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact is helping our business share news in a more efficient and exciting way. It's also helping us to track visibility to see if what we're doing is working. A basic email only allows us to see if it was read. We love the feature that shows us the click rate for links because it allows us to pilot different techniques to ensure maximum engagement.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review! We're thrilled that copying emails saves you time, but we appreciate your helpful feedback on how we can improve the email editor experience. We'll pass along your feedback to our product team for consideration in future Constant Contact updates.

  ### 15. Simple Email Tool with Limitations for Sophisticated Teams

**Rating:** 3.5/5.0 stars

**Reviewed by:** Lucas V. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Constant Contact?**

I really like the simplicity of Constant Contact. It allows our marketing team to ship clean, on-brand newsletters without the need for engineering involvement. The drag-and-drop editor and template library make it quick to put together a campaign, and the contact list management is straightforward. I find the automated emails, such as welcome series and birthday messages, easy to set up and they run on autopilot. These features mean our team achieves good outcomes from email without dedicating extra headcount.

**What do you dislike about Constant Contact?**

Compared with newer competitors, the segmentation and automation logic feels limited if you want to build complex behavioral flows. The template editor is functional but produces emails that look generic unless you put in extra design work. Reporting is fine but lacks the depth of dedicated marketing automation tools. Pricing also creeps up as your contact list grows, which can be a surprise for fast growing teams.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact is a simple and reliable tool for sending marketing emails. It's easy for my team to use without complex automation, and we can quickly build campaigns with drag-and-drop editing and templates. Segmentation management works well, and reporting on engagement is clear.

**Official Response from RJ McLaughlin:**

> Thank you for sharing your feedback, Lucas. We’re thrilled that you find our editor simple and your campaigns solid and on-brand! We hear you on the need for deeper segmentation and faster performance during heavy usage. We’re always working on improvements for Constant Contact, and we'll share your feedback with our product team to enhance the user experience in future updates.

  ### 16. Intuitive for SMBs With Strong Deliverability, but CSV Imports Feel Too Manual

**Rating:** 3.0/5.0 stars

**Reviewed by:** Danielle S. | Senior Digital Account Manager &amp; Strategist, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Constant Contact?**

What I appreciate most about Constant Contact is **how aggressively it optimizes for the non-specialist marketer.** A lot of email platforms — Marketo, HubSpot, even Mailchimp at the higher tiers — assume you have a marketing ops person who lives in the tool. Constant Contact assumes you're a small business owner, a nonprofit director, or a one-person marketing team who has 45 minutes between other responsibilities to send a campaign. The entire UX is built around that user, and it shows. The drag-and-drop editor is genuinely intuitive, the template library is broad and looks current (not stuck in 2014 like some competitors), and you can go from "I need to send a newsletter" to "it's scheduled" without consulting documentation. For the segment they serve, that's the whole game.

**Deliverability is the second thing I'd call out, and it's underrated.** Constant Contact has been at this since 1995, and the sender reputation infrastructure they've built — IP warming, authentication handling, list hygiene enforcement — means your emails actually land in inboxes. I've seen clients move off cheaper platforms after realizing their open rates were artificially low because half their sends were going to spam. Constant Contact won't let you upload a sketchy purchased list and blast it, and that discipline protects everyone on their shared IPs. It's the kind of thing you don't appreciate until you've been burned somewhere else.

**The event marketing and registration features are a genuine differentiator.** Most email platforms treat events as an afterthought, but Constant Contact has integrated event registration, ticketing, and follow-up email automation that works well for nonprofits, local businesses, and community organizations running webinars, fundraisers, or workshops. Pairing the invite, the registration page, the reminder sequence, and the post-event follow-up in one tool — without a Zapier chain — saves real time.

**Customer support is consistently strong**, which matters more than people admit. Phone support that actually picks up, chat that connects to humans who know the product, and onboarding sessions for new accounts. For the SMB segment, that support layer is often the difference between a tool getting adopted and a tool getting abandoned after two weeks.

If I had to name the single best thing: Constant Contact has stayed honest about who it's for. It hasn't tried to chase enterprise the way Mailchimp did post-Intuit acquisition, and the product hasn't gotten bloated trying to be a CRM, a CDP, and a marketing automation suite all at once. For a small business or nonprofit that needs reliable email plus a few adjacent capabilities, it's a focused, well-executed tool.

Honest caveat as the expert: if you're running sophisticated lifecycle automation, behavioral triggers tied to product usage, or multi-channel orchestration across email/SMS/push/in-app, you'll outgrow it. Constant Contact's automation builder has improved but still isn't in the same league as HubSpot, Klaviyo (for ecommerce), or Customer.io. Know which side of that line you're on before you commit.

**What do you dislike about Constant Contact?**

what is least helpful about constant contact is how manual it is to implement csv files

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact solves a specific cluster of problems that small businesses and nonprofits run into when they try to do email marketing seriously. Here's how I'd frame it:

**The "I don't have a marketing team" problem.** Most Constant Contact customers aren't marketers by training. They're business owners, executive directors, office managers, or the person who got handed marketing because they're "good with computers." Sophisticated platforms assume expertise that this user doesn't have and shouldn't need. Constant Contact removes the expertise tax — templates that look professional without design skills, a sending workflow that doesn't require understanding deliverability theory, list management that doesn't require database thinking. The benefit is that organizations that would otherwise not do email marketing at all, or would do it badly through Outlook, get a real channel up and running.

**The deliverability problem people don't know they have.** Sending email at any kind of volume from your own domain, through generic tools, or through cheap platforms means a meaningful percentage of your messages never reach the inbox. Most senders never realize this — they see "sent" in their tool and assume "delivered." Constant Contact's authentication handling (SPF, DKIM, DMARC alignment), shared IP reputation management, bounce handling, and list hygiene enforcement quietly solve a problem the customer often doesn't know exists. The benefit is that the email program actually works — open rates reflect real engagement, not artificial suppression by spam filters.

**The list-building and compliance problem.** GDPR, CAN-SPAM, CASL, and increasingly state-level US laws make email list management a legal exposure if you do it wrong. Constant Contact builds compliance into the workflow — required unsubscribe handling, consent capture on signup forms, suppression list management, double opt-in options. The benefit is that small organizations get compliance posture they couldn't reasonably build themselves, without having to read regulatory text.

**The "marketing tools sprawl" problem.** A small business trying to run a newsletter, an event, a survey, and a landing page can easily end up with five different tools, none of which talk to each other. Constant Contact bundles email, signup forms, landing pages, event registration, surveys, and basic social posting into one platform with one contact list underneath. The benefit is that your audience data stays unified — someone who registered for an event, opened a newsletter, and filled out a survey is one contact, not three rows in three systems.

**The "showing up consistently" problem.** Email marketing only works if you do it regularly, and most small organizations fall off the wagon because each send feels like a project. Constant Contact's automation features — welcome series, birthday/anniversary emails, abandoned-cart for the ecommerce-lite use case, re-engagement campaigns — let you set up baseline always-on touchpoints once and have them run. The benefit is that the program keeps producing results during the months when the owner is too busy to send a manual campaign.

**The reporting and learning problem.** Open rates, click rates, list growth, click maps, A/B test results, all presented in plain language with benchmarks against similar businesses. The benefit is that non-marketers can actually learn what's working and improve over time, instead of sending blind.

**The event marketing problem specifically for nonprofits and community organizations.** Running a fundraiser, a workshop, or a webinar typically means juggling Eventbrite, an email tool, a payment processor, and a follow-up mechanism. Constant Contact's integrated event features collapse that stack. The benefit for resource-constrained nonprofits is significant — fewer tools to pay for, fewer integrations to maintain, one contact record per attendee.

**Stepping back, the broader benefit:** Constant Contact lets organizations punch above their weight. A two-person nonprofit can run an email program that looks and performs like one from an organization ten times its size. A local retailer can stay top-of-mind with customers without hiring an agency. That democratization of marketing capability is the actual value, and it's why the product has lasted three decades while flashier competitors have come and gone.

The honest framing as a marketing expert: Constant Contact isn't going to win you sophisticated lifecycle marketing battles against Klaviyo for ecommerce or HubSpot for B2B nurture. What it does is solve the foundational email marketing problem reliably and accessibly, so the organizations that need this layer most — and would otherwise go without — actually get it. That's a meaningful problem to solve, and they solve it well.

**Official Response from RJ McLaughlin:**

> Thank you, Danielle, for such a thoughtful review! We are thrilled you recognize our dedication to the non-specialist marketer and appreciate our strong deliverability infrastructure and integrated event tools. We hear you regarding the manual steps needed for implementing CSV files. We are constantly simplifying workflows to bring more ease to your life, and we genuinely appreciate your feedback as we continue to improve the product.

  ### 17. User-Friendly Email Marketing with Great Features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anjulie L. | Alumni Council Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Constant Contact?**

I really like that Constant Contact is super user-friendly, especially the drag-and-drop editor which is really intuitive. I don't need to have any graphic design background to make my emails look the way I want. I can quickly and easily upload images, change colors, fonts, and sizes. The visual cues are great, as every element has a picture so I know what I'm using, making it a fast way to build emails. Also, the initial setup was super easy, especially if I have my customer segments built out. This product's ease of use and reasonable price led me to choose it for several companies.

**What do you dislike about Constant Contact?**

All in all, I mean, it has limitations, if you're trying to compare it to a CRM system, because sales and marketing and one-to-one communication don't all live in the same place.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact keeps our database cohesive, segmenting by customer, and tracks analytics like clicks and replies. It's great for email marketing functions.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Anjulie. We love that our intuitive drag-and-drop editor helps you quickly build beautiful emails! Please let us know if you have any feedback on how we can deliver a 5-star experience moving forward.

  ### 18. Effortless Newsletter Management with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raven B. | Communications Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Constant Contact?**

I use Constant Contact to send out newsletters and eblasts, and I love its great support. Whenever we are locked out or need additional support, they are always ready to help. I like the easy-to-use and design-friendly interface that makes creating newsletters a breeze. The drag-and-drop feature for pictures and word boxes is particularly helpful. The setup was incredibly easy as well. Additionally, the stats feature is great for knowing how many people actually open and review the newsletters, which makes cleaning up our lists easy. It's also easy to segment who would like to view specific newsletters.

**What do you dislike about Constant Contact?**

I do not dislike anything about constant contact its good.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact for sending newsletters and eblasts. It solves support issues with great assistance and offers easy-to-design newsletters with drag-and-drop features. The stats feature helps in quick segmentation and list cleanup, making it valuable to us.

**Official Response from RJ McLaughlin:**

> Thank you so much for your 5-star review, Raven!

  ### 19. Outdated Features with Cost Concerns but Effective for Email List Building

**Rating:** 3.0/5.0 stars

**Reviewed by:** Patricia B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I find Constant Contact to be a great way to build a legitimate email list, whether it's through website pop-ups or on-site sign-ups. Once you set up the pop-up and connect it to Constant Contact, I feel assured that the technology works well to build a credible buyer base. Initially, the setup was pretty easy, and the support was top-notch, which I loved.

**What do you dislike about Constant Contact?**

I don't like the editing functionality. When they redesigned the whole backend of the site, I was hoping the build/edit platform would be upgraded. It seems very outdated compared to Canva's or Adobe's. I'm also still paying way too much for a site that still feels outdated. Initially, the support was top-notch. Loved that. Now the human help is gone. Constant Contact has become too expensive for the features they offer.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact for collecting emails, building the list, and designing and scheduling emails for my e-commerce business.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Patricia. While we're sad to see we haven't delivered a 5-star experience for your, we are glad to hear your confidence in our sign-up tools help build your list! To modernize your designs, try our new Canva integration that we launched last week; you can now design in Canva and send directly using Constant Contact without having to download and upload designs. Hopefully this gives you the added customization you're looking for while our team continues to work on bringing more functionality to our email editor in future Constant Contact updates.

  ### 20. Comprehensive Platform with Room for Design Improvements

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mauricio Z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

What I like most about Constant Contact is how everything can be managed in one platform. I can add and store contacts, create campaigns or emails to send, and even set up automations for people to sign up and be segmented in the backend. It makes it easier to later communicate with them directly. I also appreciate the customer service, as they've been great, very helpful, and prompt in responding.

**What do you dislike about Constant Contact?**

What I think doesn't work well for us on Constant Contact is really kinda like the ability to add more of a design and expand on, like, other design and format options of the campaigns we're able to create. Feel like it's one specific kind of style. We're not able to kinda distinguish or be unique. The designing of the campaigns that we're able to send out is a little limited in my opinion. They can improve and kind of expanding their customizations.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to segment and connect with users, keep them informed about upcoming events, and share announcements or offerings.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Mauricio! We love that our all-in-one platform and customer service hit the mark. For more unique designs, try our BrandKit to generate custom themes, or use the Custom Code editor for full HTML control. We've also got a new Canva integration that gives you even more control over your design, so give that a shot!

  ### 21. Effortless Contact Management for Nonprofits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregg J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I find Constant Contact simple to use, and it really meets our needs as a nonprofit. It's super easy to add, change, and delete contacts, keeping our list updated with active individuals. I highly recommend Constant Contact because it provides us a database to stay connected with those interested in our nonprofit. I particularly like the ease of use; there's no need for extensive training since it's intuitive and allows us to get new users up and running quickly. Several of us can use it effectively, not just one dedicated person. I also value the ability to sort our database by geographic region, the length of time individuals have been with us, and other criteria like gender and age, to target communications effectively.

**What do you dislike about Constant Contact?**

Nothing really comes to mind. For our purpose, it's we're pretty simple straightforward organization, so we don't have a lot of need to do a lot of what I would call expert type activities wherein we're in Constant Contact. So for us, nothing really, you know, comes to mind in terms of changes or improvements.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact helps maintain an up-to-date database of contacts, allowing easy addition, change, and deletion. It sorts contacts by geographic region and engagement length, simplifying communication. The ease of use is great, as it’s intuitive with minimal training needed.

**Official Response from RJ McLaughlin:**

> Thank you for your kind review, Gregg! We love to hear that our intuitive platform helps your nonprofit stay connected. It is fantastic that you are adding individual users so your whole team can collaborate!

  ### 22. A Game-Changer with Insightful Dashboards, Needs Payment Flexibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tiffany V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I like the Constant Contact dashboard most. It gives me great insights, especially after sending an email campaign. The data breaks down how many people clicked, how many opened the email, and how many bounced back, diving into details I wouldn't know otherwise. The setup process was pretty easy and very user-friendly, allowing me to get going quickly with what I needed. I also find the registration, sign-up forms, and segmented email lists very useful, covering pretty much all my organization's needs. The dashboard helps me align better with my organization and communicate using my brand voice. I can easily post and resharing on social media is quick.

**What do you dislike about Constant Contact?**

Improvements that could be made is definitely offering different forms of payment for the platform or being able to have an external external means, like, external link in order to have people when I'm creating events specifically to pay for something because my organization uses a certain platform. In order to, accept payments. And so that would be helpful of Constant Contact.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to quickly get information out to segmented lists. The dashboards help align my organization with our brand voice and provide insights on email performance, like clicks and opens, which I wouldn't know otherwise.

**Official Response from RJ McLaughlin:**

> Thank you for your positive review, Tiffany! We love that our insightful dashboards and segmentation hit the mark. While our event tool natively integrates with PayPal and Stripe, you can easily add custom text links directing registrants to your preferred external payment platform. Either way, that's helpful feedback to aid our team with future updates to our platform!

  ### 23. Accessible, Flexible One-Stop Shop for Marketing Needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I like the accessibility and all the different options available for marketing purposes. I appreciate the different formatting configurations and how it can serve as a 'one stop shop' for all the marketing needs (event planning, social media, widespread communication, etc.) or just basic communication efforts as we use for our organization.

**What do you dislike about Constant Contact?**

The part we find the most difficult to navigate would be the contact lists.. It used to be pretty straight forward but we find it quite confusing how vastly different the overall contact list is presented as opposed to the lists we've curated and trying to differentiate that from 'segments'. It could be a problem since there are such a large number of contacts, but the presentation and ability to navigate between them is a bit confusing. Another note would be that the contact list does not open up to the whole page so you have to manage a lot of contacts through a small window which is discouraging

**What problems is Constant Contact solving and how is that benefiting you?**

I think Constant Contact is working on improving the interface and user-friendliness. There are a lot of changes to appreciate like the updated calendar view and the taskbar on the left-hand side, but I would also like the option to collapse the sidebar to be able to utilize more of the page

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review! We love being your one-stop marketing shop. To utilize more page space, simply collapse the left navigation menu by clicking the three dots or profile icon. We appreciate your feedback on navigating the lists and segments tabs, and we've actually created some resources to help make the new menu experience even easier to navigate. Check it out at the link below!

  ### 24. Integrated Email & Event Management, But Needs Intuitive Interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shelby S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I like how everything in Constant Contact is integrated together. It's easy to switch between all the different features, whether sending an email or setting up an event or keeping our contact list straight. I don't have to create an email and then jump into separate software for events or another third-party tool for something like an SMS reminder. All the tools being in the same software is very helpful. For instance, if I use an email list for one newsletter, I can easily just check a box to use the same list to invite people to an event.

**What do you dislike about Constant Contact?**

It's not super intuitive. I did need to play around quite a bit to understand all of the tools, so I don't really have the time to read through a bunch of walkthroughs or FAQs or videos. It would be helpful just to see, like, in an ideal situation, how to use some more of the tools, including some of the more advanced reporting. And it also is quite an expensive tool.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact is a full-service solution for organizing email marketing and outreach, simplifying newsletters, and creating professional event campaigns. The integration streamlines efforts by housing all tools in one place, letting me easily manage email lists and events without needing separate software.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review! We're thrilled our integrated platform streamlines your tasks. Your feedback on learning the platform is super helpful, and we'll look to see how we cam bring a more streamlined learning experience into the platform for new users to quickly get comfortable with all of the tools.

  ### 25. I love Constant Contact!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Krista L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I find Constant Contact incredibly easy to use, allowing me to get emails out to hundreds of people in just minutes. I appreciate how it edits my information, ensuring I'm grammatically on spot and helps with complex information, new scheduling, and sales. I also enjoy the great photos and images available for use, which are great at formatting my emails to look professional. Setting it up was fairly easy, even for me being slightly technologically resistant, and it has gotten easier over time.

**What do you dislike about Constant Contact?**

Sometimes I have problems with my message being Instagram friendly. Instagram will only accept certain-sized images and no click overs, so I would like Constant Contact to get a little more creative with helping me in getting my information on and effective on Instagram.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to ensure my emails are grammatically correct, handle complex information, scheduling, and sales. It's easy to use, letting me send emails to hundreds in minutes while making them look professional. It edits and improves the presentation of my content.

**Official Response from RJ McLaughlin:**

> Thank you for your detailed 5-star review, Krista! We appreciate you taking the time to share so much helpful feedback with us.

  ### 26. Easy WYSIWYG Editor and Analytics That Simplify Email Campaigns

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gordon D. | Digital Marketing &amp; Social Media Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I enjoy using the WYSIWYG editor when crafting email campaigns. I appreciate the easy-to-use interface since it enables me to refine and format email content. I also appreciate the easy-to-use analytics dashboard to determine campaign success and plan future client campaigns.

**What do you dislike about Constant Contact?**

I dislike the scheduling dashboard since it does not allow me to determine a more appropriate timeline. I could easily move an email back ten or fifteen minutes, but now I am limited to fifteen minutes.

**What problems is Constant Contact solving and how is that benefiting you?**

I work for a small suburban church, and we’re always looking for ways to reach a wider audience in our community. We’ve tried social media, but we found it lacking for what we needed. Over the past year we’ve grown our email list, and Constant Contact has made it possible for us to create polished, visually engaging emails that help us connect with our community, encourage sign-ups, and

**Official Response from RJ McLaughlin:**

> Thank you for your positive review, Gordon. We are so happy to hear our editor and analytics help your church connect with the community! We understand the 15-minute scheduling increments can feel restrictive, and will share your feedback with our team to help improve the experience. Thanks for your feedback!

  ### 27. Constant Contact Makes Bulk Emailing and Imports Simple and User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Constant Contact?**

I love how easy Constant Contact is to use; they make sending bulk emails very straightforward. I also like that it clearly tells you when email addresses are invalid, when recipients have blocked the email, or when they’ve unsubscribed. When you are sending out 10k+ emails, this is very important. It is also very easy to import email addresses that we obtain in bulk to their system to send out to our customers. We combine excel with Constant Contact, and it is very user-friendly, and it makes this import process a lot easier.

**What do you dislike about Constant Contact?**

I wish there were more insight into why we’re losing subscribers. Is it the frequency of the emails we’re sending, or something else that’s causing people to unsubscribe? I’d really like to understand what’s driving so many subscribers to leave.

**What problems is Constant Contact solving and how is that benefiting you?**

I love that it shows the analytics for our email contacts and that it updates constantly. It’s really interesting to see how many people unsubscribe versus open, and to look at the possible connection between those actions and what might be causing them. We have created different marketing lists using this information on who we send emails to in order to better improve our open and click rate.

**Official Response from RJ McLaughlin:**

> We’re thrilled you find Constant Contact easy to use for bulk sending and appreciate the clear reporting on invalid addresses! We hear you on needing more insight into why subscribers leave since understanding unsubscribe drivers (like email frequency) is crucial. Our support team would be happy to help you explore segmentation tools and best practices to analyze engagement and reduce list churn if you'd like to give us a call. Otherwise, I'd check out our Q+A section on our Community page where you can ask Constant Contact experts to jump in and help you figure out the issue! We've got your back, so don't be afraid to lean on our team for help.

  ### 28. Streamlined Design and Easy to Navigate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I find Constant Contact easy to navigate and mostly intuitive - meaning I don't have to go to the Help section unless something is more complex.  Campaigns is very helpful for tracking social media and emails, and helps identify contacts easily.

**What do you dislike about Constant Contact?**

It isn't always easy to figure out some of the features such as where I create the option for someone to change their preferences rather than unsubscribe from email. I think some of this is due to the different levels and the features offered at each level. I feel like I am upsold a lot when I see something that would be helpful but is locked.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact provides a good design tool, integration with Canva, and template/branding suggestions. I also like the suggestions for improving emails and the test feature of emails.  The reporting is helpful for checking engagement with our contacts.

**Official Response from RJ McLaughlin:**

> Thank you for your 5-star review and valuable feedback!

  ### 29. Constant Contact Shines for Surveys, Insights, and Data-Driven Optimization

**Rating:** 4.0/5.0 stars

**Reviewed by:** madan b. | strategic analyst, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2026

**What do you like best about Constant Contact?**

I'm always inclined towards platforms that don't just execute marketing tactics, but actually help me think, test, measure and optimize decisions. That's exactly where constant contact shines for me. The survey functionality is a big plus for me. being able to send secure, personalized survey invitations directly to my contact list makes gathering first party insights efficient. From a strategy standpoint, that feedback loop is gold, it allows me to validate assumptions and refine messaging with real data instead of gut feel. From an optimization perspective, i value how constant contact fits into a larger ecosystem. through integrations and APIs, it is easier to connect campaign data, build custom reports, manage audiences and align targeting, retargeting, geo based insights and budget planning pacing with higher level objectives. That flexibility matters when i'm balancing daily execution with long term strategy.

**What do you dislike about Constant Contact?**

From advertising strategy standpoint, some of the more advanced ad-tech-style features feel more surface leveled, it works well for integrated social and digital execution, but power users like myself may crave additional knobs to turn occasionally.

**What problems is Constant Contact solving and how is that benefiting you?**

where constant contact really punches above its weight for me is in social and campaign orchestration. the ability to create, schedule and manage social content alongside email while tracking social analytics, engagement, hashtags and campaign groupings helps me see the full narrative of how a message performs across channels. From a planning lens, this is well thought out and very credible.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Madan! We are thrilled our survey tools, integrations, and social posting features help you optimize your strategy. While our ad tools let you easily adjust budgets and target audiences, we appreciate your feedback on craving more advanced capabilities and we'll provide that to our product team for future improvements.

  ### 30. Easy-to-Use Email Marketing with Excellent Analytics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sarah C. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I like Constant Contact because it's easy to use, especially with its drag-and-drop interface, which is simple and user-friendly, even for people who've never done it before. The analytics are great and very helpful for learning about our audience and their content needs. We use the analytics to determine the next content pieces that our audience would like to receive and determine which offerings bring more value to our members and future members. We also have no problems with deliverability, which is important for distributing email newsletters and marketing efficiently.

**What do you dislike about Constant Contact?**

The only thing I would say might improve would be being able to put the subject line and everything in first and making it obvious.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact for B2B email newsletters and marketing. It's easy to use with great deliverability and analytics that help tweak our content to suit audience needs.

**Official Response from RJ McLaughlin:**

> Thank you for your kind review, Sarah!

  ### 31. Helpful Email Insights and Newsletter Templates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Julia A. | Communication &amp; Development Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I like that Constant Contact sends useful notifications, especially about the data collected from the emails we send out. It’s helpful to see the open and click rates, and to understand who is actually interacting with our emails. I also like that we can use templates to create newsletters.

**What do you dislike about Constant Contact?**

The newsletter templates are difficult to work with. Moving images or text around can be frustrating, which makes it harder to be creative and get the layout I want.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact helps us send our monthly newsletter. It makes it easy to send to different lists of people, and it helps us get our message out.

**Official Response from RJ McLaughlin:**

> Thank you for your review and helpful feedback, Julia!

  ### 32. Intuitive Email Marketing with Powerful A/B Testing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emilie B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I use Constant Contact for email marketing campaigns to our database. It helps me send mass emails out to our contacts, categorize contacts easily into lists, and keep track of our contacts' participation with our email campaigns. I also find it valuable for testing different content emails to see which perform better. What I like most about Constant Contact is that it's pretty user intuitive. The A/B testing feature is great too, as it helps me pick a subject line or email content that resonates better with our audience sample for broader campaigns.

**What do you dislike about Constant Contact?**

Sometimes the design could be tough to work with. Random lined in emails and you have to fix code to fix it or ask for assistance.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to send mass emails, categorize contacts into lists, track participation, and test email content for better performance.

**Official Response from RJ McLaughlin:**

> Thank you for your detailed review, Emilie!

  ### 33. Easy to Use - Great for Beginners

**Rating:** 3.5/5.0 stars

**Reviewed by:** Orlando M. | Web Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about Constant Contact?**

Constant Contact has a simple interface that makes it easy for users with little or no experience with an email marketing platform to use.

**What do you dislike about Constant Contact?**

The biggest strength of Constant Contact is also it's biggest weakness for more advanced email marketers. Although it is easy to use, it lacks many features more robust email marketing tools have. I wouldn't recommend Contact Contact for ecommerce. There are other email marketing tools with more advanced features for ecommerce automation and segmentation.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact has made it easy for our organization to send mass email marketing messages to our email list. The time to create a list, create some email assets, and then use those assets in an email campaign was relatively short compared to other email marketing platforms.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Orlando! We love that our simple interface helps you quickly create and send campaigns, and we appreciate your feedback on our ecommerce and automation capabilities.

  ### 34. Constant Contact is SAVING our AmeriCorps Volunteer Program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caitlyn W. | Project Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Constant Contact?**

Since my employer introduced Constant Contact and I signed up to begin hammering out emails and messages to our AmeriCorps Seniors Volunteers, I never realized how much I needed this software in my business life. I spent hours hand entering email addresses separated by commas into my outbox in outlook, just to find that when people with unique email addresses responded... I had no clue who was sending an inquiry. With the ability to upload files like Excel spreadsheets, I can export directly from our Volunteer Database and upload straight into Constant Contact where it automatically lets me toggle my target audience, select a personalized email message for them, and gets our community volunteer opportunities out to over 200 volunteers with EASE! I love that it tells me how many people (and who) viewed our emails so I know who I need to follow up with. If you are responsible for marketing at your organization, Constant Contact is a NON-NEGOTIABLE!

**What do you dislike about Constant Contact?**

I have yet to find a downside, or something I needed for marketing purposes that this software could NOT do. 10/10!

**What problems is Constant Contact solving and how is that benefiting you?**

After spending so much time forwarding, typing different groups of email addresses separated by commas to deliver information to various groups of our volunteers, and struggling to compose bright and fun emails in Outlook... Constant Contact has boosted the views on our Retired and Senior Volunteer Program emails/updates, and shows me direct statistics on who is viewing/reacting to our information. Streamlined communication is a huge plus when working with a large number of volunteers, and Constant Contact is JUST THAT!

**Official Response from RJ McLaughlin:**

> Thank you for the glowing review, Caitlyn! We’re thrilled that swapping manual Outlook entry for our easy spreadsheet uploads saved your volunteer program valuable time. It’s also great to hear that tracking engagement helps you connect better with your volunteers. Keep up the amazing work!

  ### 35. Effortless Emailing with Constant Contact

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke S. | Director of Communications and Events, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Constant Contact?**

I like the ease of use and the photo library in Constant Contact. I can easily copy my last email and make adjustments for new updates, and adding images and flyers is simple. The setup was easy, and everything runs smoothly.

**What do you dislike about Constant Contact?**

I don't know how to use text messaging as part of it, and I'd love to learn more. Yes. How do you bulk upload phone numbers for everyone?

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact for weekly emails to all our members. It's easy to copy and adjust emails and add images. The ease of use and photo library make it valuable.

**Official Response from RJ McLaughlin:**

> Thank you for taking the time to update your rating, Brooke!

  ### 36. constant contact: constantly helpful ... and occasionally annoying

**Rating:** 5.0/5.0 stars

**Reviewed by:** pooja k. | Marketing Director, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2026

**What do you like best about Constant Contact?**

The feature i rely on the most is the email editor. It is incredibly clean and intuitive which means i don't have to spend time training new team members or troubleshooting formatting issues. The templates are modern and flexible and i can customize them quickly without worrying about breakings on mobile. For a fast paced marketing environment, that reliability is a lifesaver especially when i'm under tight deadlines. I'm also a big fan of the automation features the platform offers. They are not overly complicated but they get the job done well.

**What do you dislike about Constant Contact?**

I have found the design editor to be slightly rigid at times. the templates are attractive, but customizing them beyond the standard options can be clucky. When I'm trying to match very specific branding guidelines or create a highly tailored layout, I tend to hit some boundaries.

**What problems is Constant Contact solving and how is that benefiting you?**

While the reporting isn't always the flashiest part this platform, constant contact's analytics dashboard gives me exactly what i need at a glance. Open rates, click data and engagement trends, it's all laid out simply which makes it easy to prep for internal updates or adjust a campaign on the fly. one more thing i have come to appreciate is the built-in event and survey tools. Having those pieces integrated into the same platform saves me time and keeps the data more organized when i'm running campaigns or collecting customer/partner feedbacks.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Pooja! We're thrilled to hear our intuitive editor, automations, and built-in event tools save your team valuable time. Your feedback is extremely valuable in helping us improve our email editor experience in future Constant Contact updates.

  ### 37. Effective Email Marketing with Seamless Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan G. | Community Engagement Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about Constant Contact?**

I like the ease of use and creativity adaptation of Constant Contact. The pricing is decent, which makes it appealing. The templates provided are a huge help and make managing email campaigns a lot simpler. I also found the initial setup really easy, which was a big plus.

**What do you dislike about Constant Contact?**

The integrations with social media aren't very adaptable. I wish there were more in-app social media posting with the ability to adjust assets and post directly from Constant Contact in a more understandable way.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to communicate with stakeholders and donors. It's easy to use, adapts creatively, and has a decent price. The templates are a huge help.

**Official Response from RJ McLaughlin:**

> Thanks for updating your review, Ryan! 

  ### 38. Effortless Email Management with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Diego M. | Onboarding team, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

I like that Constant Contact is pretty easy to use. I also appreciate that you can track the emails you send and see if the recipients are actually opening and reading them. Additionally, I like that you can automate emails.

**What do you dislike about Constant Contact?**

I find it challenging to use credentials for multiple clients within Constant Contact. Additionally, the initial setup was somewhat complicated, particularly regarding giving access.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to send bulk emails easily, avoiding writing multiple emails. It's easy to use, with tracking to see if recipients open emails, and it allows email automation.

**Official Response from RJ McLaughlin:**

> Thank you for updating your 5-star review, Diego!

  ### 39. Great for email communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Constant Contact?**

Constant Contact is great for being able to send out emails to set lists of contacts. Once you have your basic email templates set up, it's pretty simple to keep those on file and make copies for future emails. Uploading new contacts is very simple and you can monitor if recipients have opened or clicked into specific emails. I like that we have the option to resend an email to new contacts added to specific lists. We use this almost every day and it's been a very reliable software and it is easy to train new people on as well. Customer support has been available whne I needed them and were aways helpful in finding solutions.

**What do you dislike about Constant Contact?**

I wish the search function worked better when I am looking for a specific email campaign. I also wish uploading and editing photos was quicker, it always seems like a slower process. I also would love the ability to send an email to an email or two without having to add them to a list.

**What problems is Constant Contact solving and how is that benefiting you?**

To be able to send out professional looking emails to our email lists in an easy and simple way and without taking too much time since we send frequent emails. The ability to schedule emails ahead of time ahs been very helpful.

**Official Response from RJ McLaughlin:**

> Thanks for updating you review!

  ### 40. Love It!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken F. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2015

**What do you like best about Constant Contact?**

As the owner of a digital marketing company—and a proud partner of Constant Contact—I always tell my clients the same thing when they start using it: the customer service is where this platform really shines.

In a world where most companies hide behind chatbots and endless help articles, Constant Contact lets you talk to a real human being who actually wants to help. And not just help—they often share extra tips and tricks that make you even more productive with your email marketing.

It’s like having a little marketing coach in your corner every time you call. Friendly, knowledgeable, and genuinely invested in helping you succeed.

Simply put: great tools, even better people. Constant Contact is the best!

**What do you dislike about Constant Contact?**

I really don't have any dislikes. I love recommending it!

**What problems is Constant Contact solving and how is that benefiting you?**

I can stay in front of all may contacts at lease once a month. It is amazing when I get a call out of the blue from a contact that is now ready to business with me. They often comment that they've been reading my emails and now they are ready to do business.

**Official Response from RJ McLaughlin:**

> Thanks for updating your review, Ken! Glad to hear you're still enjoying Constant Contact after all of these years!

  ### 41. Effortless Compliance, Great Ease of Use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kristen W. | Marketing and Communications Specialist, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2025

**What do you like best about Constant Contact?**

I really appreciate Constant Contact for making it easy to stay in compliance with spam laws and ensuring we're not contacting people too often. It's beneficial to see who is engaged with us and who is not. I like the easy-to-use templates for sending emails. The initial setup was very easy, and I didn't even need to contact customer support.

**What do you dislike about Constant Contact?**

It's a little basic compared to Hubspot Marketing as far as email customization options.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact helps me stay in compliance with spam laws, manages email frequency, and tracks customer engagement.

**Official Response from RJ McLaughlin:**

> Thank you for your review! It's wonderful that our easy-to-use email marketing helps you communicate with your contacts and that you value the reporting tools. For advanced features, we offer tools like social advertising and unlimited automation to help your business grow while still enabling personalized and timely communications with your customers.

  ### 42. The Only Email Service We Recommend

**Rating:** 5.0/5.0 stars

**Reviewed by:** David F. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Constant Contact?**

I really like Constant Contact for their customer service and the ease of use of the system. I've been with them for fifteen years, and over the years, their system has evolved so nicely. It is a pleasure to use their system and create effective emails. The integration with our CRM works well, and the initial setup was rather straightforward. I appreciate how Constant Contact allows me to create beautiful and effective emails, which I'm proud to send out.

**What do you dislike about Constant Contact?**

Nothing, really.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to send monthly emails that keep us top of mind with clients. It solves the problem of creating beautiful, effective emails I'm proud to send.

**Official Response from RJ McLaughlin:**

> Thanks for updating your review, David! We're thrilled to have you as one of our elite users and appreciate you trusting us as your marketing partner for all these years.

  ### 43. Seamless Setup and Stellar Support for Email Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly B. | Principal Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Constant Contact?**

I like the ease of use and the support I get from both the community and technical support. It is very logical and straightforward, and when I encounter an issue, the knowledge center and community are there to help. The setup was also seamless, as I was able to handle it myself and get my Excel spreadsheet of contacts loaded. I also find that Constant Contact works really well with Canva.

**What do you dislike about Constant Contact?**

I really don't have any negatives at this point.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to stay in touch with clients, get prospects through lead funnels, and continually engage them. It's a really good tool for client communication and interest retention.

**Official Response from RJ McLaughlin:**

> Thanks for updating your review, Kelly! Glad to hear things are still going well.

  ### 44. User-Friendly Platform That Makes Client Outreach Effortless

**Rating:** 4.5/5.0 stars

**Reviewed by:** Konjengbam  M. | BDR, Financial Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 25, 2025

**What do you like best about Constant Contact?**

The best I love about this platform is the user friendly interface. This platform is organized and reaching out to clients both old and new becomes much easier. This platform allows personal touch to the message which makes the clients feel special. The analytics of this platform also provides overview of the reach and organization ability to decide what more needs to be done. Email campaigns are much easier by using this platform. The AI is also great assist a lot and assist a lot in brainstorming to improve the productivity. The automation tools also assist a lot in performing repetitive work with ease.

**What do you dislike about Constant Contact?**

I love most part of this platform but I wish that the processing speed was more faster. Sometimes I feel that its lagging a bit. I also wish for if this platform provides more templates.

**What problems is Constant Contact solving and how is that benefiting you?**

This platform allows organization to keep in touch with clients with ease boosting the loyalty of the clients towards the organization.

**Official Response from RJ McLaughlin:**

> Thank you for taking the time to leave a review, Konjengbam! We're glad to hear that Constant Contact makes client outreach effortless.

  ### 45. Efficient Newsletter Tool with Some Glitches

**Rating:** 4.0/5.0 stars

**Reviewed by:** Briana G. | Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Constant Contact?**

I like how quickly Constant Contact enables me to distribute information to a large number of people. I think they have improved their design elements and the ability to edit the designs within an email campaign. The analytics it provides for audience engagement and email sends are helpful as well. It helps my emails look professional, and it helps me understand how emails are performing and which audience members are engaging or not.

**What do you dislike about Constant Contact?**

It can be a bit buggy and slow to save as well as slow to move around elements. Sometimes it's glitchy and cumbersome when it comes to uploading photos and attachments.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to quickly send email newsletters and press releases, design attractive emails, manage contact lists, and understand audience engagement.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a review, Briana! We love that our platform helps you quickly send professional newsletters. To resolve slowness and editor glitches, try clearing your browser's cache or disabling extensions. For smoother photo uploads, ensure your image files are under 5MB. You've got this!

  ### 46. Excellent Design Capabilities with Occasional Slow Performance

**Rating:** 5.0/5.0 stars

**Reviewed by:** Wendy B. | Marketing &amp; HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Constant Contact?**

I like Constant Contact for all the design functions. Being able to choose colors, layout, links, and videos gives us a wide range of opportunities. We switched from SnapRetail to Constant Contact mainly because of its pricing and design capabilities. Also, as far as I remember, the initial setup was pretty smooth.

**What do you dislike about Constant Contact?**

At times the site moves very slow.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to get information to clients about sales, events, and more. The design functions let us choose colors, layouts, links, and videos, offering a wide range of opportunities.

**Official Response from RJ McLaughlin:**

> Thank you for updating your rating, Wendy!

  ### 47. Creative Email Control with Easy Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

I find Constant Contact very user-friendly and appreciate that it always gets fresh upgrades. I really like the creative control it gives over what my emails look like, which is more than its competitors offer. The ability to link with an API is a great feature. The initial setup was very easy.

**What do you dislike about Constant Contact?**

It no longer allows me to copy and paste emails into email lists. Please bring back the ability to copy and paste a list of emails into contacts so I don't have to create Excel files for a very small number of emails needing to add.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact gives us full creative control over email design and allows API linking to our member portal. It's user-friendly, consistently upgraded, and provides more creative control than competitors.

**Official Response from RJ McLaughlin:**

> Thanks for taking the time to leave a review!

  ### 48. Robust Segmentation, Templates, and Strong Analytics in Constant Contact

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Constant Contact?**

Constant Contact’s segmentation capabilities and template builder are extremely solid, and I’ve found them to be much more robust than similar platforms I’ve used. The analytics dashboard also feels stronger than Mailchimp, which I used in a previous role.

**What do you dislike about Constant Contact?**

My main complaint is that the service can feel a bit slow at times. I’ve also noticed delays when copying and pasting, as well as during the preview and scheduling steps in the sending process. This can be frustrating when working on multiple email campaigns throughout the day.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact has helped strengthen our communications with a pretty diverse audience. My team and I appreciate that the segmentation tools let us tailor our messaging to several key personas as part of our fundraising efforts.

**Official Response from RJ McLaughlin:**

> Thanks for taking the time to leave a review! We appreciate all your helpful feedback.

  ### 49. Flexible Campaigns and Beautiful Templates Make Marketing Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manoj V. | Writer and Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 27, 2025

**What do you like best about Constant Contact?**

Constant Contact helps me schedule & send email newsletters and social media posts to promote my content. It is highly flexible, so I can make any change in campaigns. 

They have many beautiful templates matching my campaign type. Constant Contact is also integrated with WordPress, Zapier, Gmail, and many others to manage our workflow.

**What do you dislike about Constant Contact?**

Constant Contact is an all-in-one marketing suite for businesses. They don't have a free plan. However, there is a free trial to test its premium features freely.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact is a great tool for email and social media marketing. I can send content at optimal times, and also run polls & surveys to collect user feedback. There are options to add multiple users to manage tasks. 

This app has a beautiful interface and templates for various campaigns. The integrations are seamless. Constant Contact is highly recommended for businesses and growing blogs.

**Official Response from RJ McLaughlin:**

> Thank you for your 5-star review, Manoj! We're proud to be your marketing partner and we're happy to hear that using our tools has been easy for you.

  ### 50. Effortless Mass Emails and Client Group Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christina N. | Lead Client Advisor, Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

I use Constant Contact for preparing emails to clients for product updates and releases. I appreciate the ease of sending mass emails, which makes communication with large groups seamless. I like having contact groups for our different client groups. It aids in sending the correct email notifications to the relevant clients, which is crucial for our operations.

**What do you dislike about Constant Contact?**

Being able to create and publish events over 90 days in advance

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact eases sending mass emails and organizing contact groups for different clients, allowing us to send notifications accurately.

**Official Response from RJ McLaughlin:**

> Thank you for your review, Christina! We're glad our platform makes mass communication effortless. While it is easy to create, promote, and manage your event all in one place, we appreciate your feedback about scheduling events further in advance; it helps our team know what to bring to the platform next!


## Constant Contact Discussions
  - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes
  - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote
  - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote
  - [How do users resubscribe once they&#39;ve unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote
  - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 1 comment, 1 upvote

- [View Constant Contact pricing details and edition comparison](https://www.g2.com/products/constant-contact/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-15+15%3A57%3A19+-0500&secure%5Bsession_id%5D=940fb493-b40c-4a3e-a8ab-c0cf9dd3f3ed&secure%5Btoken%5D=ffee819756ee86773fe87848fdc1582a0e184747255b0ae1b5687a9894bbd3fc&format=llm_user)
## Constant Contact Integrations
  - [ACS Technologies](https://www.g2.com/products/acs-technologies/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews)
  - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews)
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  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews)
  - [Blackbaud Raiser&#39;s Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)
  - [Bluehost](https://www.g2.com/products/bluehost/reviews)
  - [BoldTrail](https://www.g2.com/products/boldtrail/reviews)
  - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews)
  - [Business Intelligence](https://www.g2.com/products/w-d-strategies-business-intelligence/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
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  - [monday Work Management](https://www.g2.com/products/monday-com/reviews)
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  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Umbraco](https://www.g2.com/products/umbraco/reviews)
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  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
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  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Constant Contact Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Diagnosis**
- IP Address 
- Domains
- Content 
- Policy Compliance

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Marketing and Communications**
- Lead generation and retrieval
- Social media promotion
- Event website creation
- Email customization
- Contact list management

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Content Creation

**Survey Management**
- Survey Builder
- Question Types
- Survey Distribution

**Social Management**
- Social Analytics
- Social Publishing
- Social Engagement
- Social Ads
- Campaign Planning
- Hashtag Capabilites

**Tracking**
- Open Rate
- Alerts

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder

**Edit**
- Pre-Made
- Build
- HTML

**Attendee Engagement**
- Social media integrations
- Attendee networking
- Attendee surveys-attendee engagement

**Survey Customization**
- Branding
- Multimedia Support

**Agentic AI - Social Media Advertising**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Social Functionality**
- Social Functionality

**Reporting**
- Campaign Performance
- Blacklist and Whitelist

**Content **
- Idea Recommendation
- Content Generation
- Form Generation

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Registration**
- Event creation
- User registration process
- Mobile check-in

**Survey Insights**
- Reporting & Analytics
- Data Exporting

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Product Type**
- Standalone Application
- Plugin

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration

**Support**
- Customer Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Generative AI**
- AI Text Generation

**Campaign Management**
- Campaign Dashboard
- Campaign Optimization
- Reach
- Bulk Editing
- Batch Uploading
- Brand Safety
- Fraud Protection
- Frequency Capping
- Budget Pacing
- Creative Optimization
- Rich Media Capabilties
- In-App Ads
- Mobile Rich Media Capabilities

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Event Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Targeting**
- Targeting
- Retargeting
- Geo-Targeting
- Contextual Targeting

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration

**Platform**
- API / Integrations
- Custom Reports
- User, Role, and Access Management
- Performance and Reliability
- Enterprise Scalability
- Customization
- Workflow Capability
- Internationalization
- Notifications

## Top Constant Contact Alternatives
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