--- title: CallHippo Reviews meta_title: 'CallHippo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 402 reviews by the users' company size, role or industry to find out how CallHippo works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 402 scale: '5' date_modified: '2026-06-26' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # CallHippo Reviews **Vendor:** CallHippo **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.5/5.0 **Total Reviews:** 402 ## About CallHippo CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide. ## CallHippo Pros & Cons **What users like:** - Users appreciate the **ease of use** of CallHippo, noting its intuitive interface and quick setup for all team members. (31 reviews) - Users love the **clear call quality** of CallHippo, comparable to traditional phone systems, enhancing communication efficiency. (20 reviews) - Users appreciate the **easy setup** of CallHippo, allowing quick access to its intuitive features and reliable performance. (17 reviews) - Users appreciate the **reliable call quality** of CallHippo, enhancing their communication and customer management significantly. (16 reviews) - Users appreciate the **responsive customer support** of CallHippo, enhancing their overall experience and satisfaction. (14 reviews) - Users appreciate the **call recording feature** of CallHippo, enhancing training and monitoring agent performance effectively. (13 reviews) - Users appreciate the **affordable pricing and excellent features** of CallHippo, enhancing their daily calling experience. (13 reviews) - Users value the **s seamless and professional calling features** of CallHippo, enhancing their communication experience. (11 reviews) - User-Friendly (11 reviews) - User Interface (10 reviews) **What users dislike:** - Users find the **cost of CallHippo** to be higher compared to other VoIP services, impacting their choice and affordability. (9 reviews) - Users find the **high costs** of CallHippo unfavorable compared to cheaper alternatives and similar services. (9 reviews) - Users face **poor call quality** with CallHippo, experiencing delays and inconsistency, especially during high traffic times. (8 reviews) - Users find the **customer service lacking** with limited availability and outdated chat support options. (6 reviews) - Users find the **limited features** in CallHippo restrictive, especially for smaller teams needing advanced options. (6 reviews) - Voice Quality (6 reviews) - Users experience occasional **connection issues** that can disrupt calls and limit functionality, especially on lower plans. (5 reviews) - Users face **number issues** with CallHippo, including limitations for Australia and occasional call quality glitches. (5 reviews) - Poor Customer Support (5 reviews) - Users face **call issues** with incoming spam calls, unexpected disconnections, and absence of ringing sounds during calls. (4 reviews) ## CallHippo Reviews ### 1. Effortless Setup, Excellent Support, Minor Connectivity Issues **Rating:** 5.0/5.0 stars **Reviewed by:** Prosenjit B. | Process manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about CallHippo?** I really like how CallHippo is working very well for us. It's been great for helping us connect with customers, especially through phone calls. The Dashboard is another aspect I enjoy, particularly the calling option and other features, which help us make the most out of customer connections. I also find their support system really good; they assist us immediately when issues crop up. The initial setup was very easy too, which I appreciate. **What do you dislike about CallHippo?** Sometimes, there are call connectivity issues, like when I was on a call with a customer and the call got dropped suddenly, even though everything was fine with the internet and everything. **What problems is CallHippo solving and how is that benefiting you?** CallHippo helps us connect with customers through phone calls, which is essential in the education sector. The Dashboard's calling option and other features facilitate this connection. ### 2. Simple UI, Smooth Onboarding, and Reliable International Dialing with CallHippo **Rating:** 4.5/5.0 stars **Reviewed by:** Krupa S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about CallHippo?** Talking about CallHippo and what I find best about it, I’d first mention the UI and UX. Both the dialer and the dashboard are simple, which makes it easy for a user to understand and start working with the software quickly. The next thing I can talk about is how we use it. We’re a small agency (you could also call us a startup right now), and we searched for many solutions for international dialing because we’re based in India and trying to get customers in the US and UK for our marketing services. Because of that, we use CallHippo on a daily basis without fail, and it has become one of the most crucial tools we use regularly. When it comes to navigation and the overall structure of the product, it has been smooth for us from day one. We didn’t frustrate ourselves trying to figure things out—it has been simple to use. At the moment, since we’re still a small company, we only have two dialers right now, so my co-founder and I use CallHippo for international dialing. Overall, the product experience has been smooth for us up to now. For integrations, we haven’t integrated any CRM or other software yet because we’re just starting out. However, we’re currently considering two options: either Zoho CRM or Salesforce. For most things, we feel more confident about Salesforce. Talking about performance, the software is straightforward to use, and we can connect with our prospects in the UK and US easily while being in India. On pricing, since we’re a startup and a small-scale agency trying to scale up, we were able to get licenses at reduced pricing. Support and onboarding were also very simple for us. The onboarding team was quick to get us set up, and even now, when our numbers get flagged as spam, they help us change the number to new ones, which really helps. For the dashboard, I can say it displays accurate data for the number of calls dialed, the number of actions taken, and call dispositions. This helps us understand things better—like what our more ICPs are and what the best time is to hit the call button. As for AI and intelligence features, we haven’t used those much yet, but one thing is sure: the dashboard has been really, really helpful for us and continues to support our day-to-day work. **What do you dislike about CallHippo?** The thing I dislike about CallHippo is that, although the software has been overall helpful for us, we sometimes face a few issues. At times we dial a call and it doesn’t get reported on the dashboard. Sometimes the call quality is poor as well, and the audio routing isn’t very effective. That said, it does offer the option to use text messages too, which is an added benefit for us. Still, if the call quality could be improved, that would be the best thing that could happen. Apart from that, when we asked the team to change our numbers, they said they would only change the number once for free within 6 months; before that, we would have to pay. This is something that needs to be improved. **What problems is CallHippo solving and how is that benefiting you?** For me, CallHippo solves the problem of connecting with international clients who could become potential business partners. Apart from that, it also helps me send SMS texts, and I can create a WhatsApp account for the same number to reach out to my prospects. In that sense, all my channels for contacting potential prospects are secured, and I can make sure I’m able to tap into potential customers in every possible way and keep the business flowing. ### 3. Simple, Affordable Dialer with Smooth Salesforce Integration and Actionable Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Karan R. | Business Development Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about CallHippo?** We use CallHippo across our organization, and I’m specifically referring to the sales team. The UI/UX is simple and easy to navigate because the dialer feels very similar to a phone’s dialer: I can just enter a number and hit the call button. We’ve integrated our CallHippo dialer and dashboard with Salesforce CRM since we do a weekly review of our activities. From a pricing standpoint, I still feel it’s feasible even if we buy just one license. In our case, we’re 10 people using a set of 6 licenses, and we generally work in different shifts, so our ROI is better this way. It’s easy for us to use, and the pricing still suits our pocket when you look at the license-to-people ratio. In terms of performance, there are times when it creates a few issues with connection or audio input/output, but overall it has been a good product for our organization, especially for our outbound efforts. Our onboarding was also straightforward. The onboarding team ran a simple session, and although there aren’t many things to understand about the dialer, it was smooth and we were able to get hands-on with the product quickly. Finally, on the AI and intelligence side, it provides a dashboard through which we can analyze, interpret, and make decisions based on the data. This has helped a lot because, based on the connection ratio, we’re able to understand which geography is best suited in terms of connections and when we need to dial more calls to generate more leads. **What do you dislike about CallHippo?** The main thing I generally dislike about CallHippo is that, to change numbers, we usually have to contact the account manager first, and only then can we make the change. At times they are very unresponsive, which makes the whole process frustrating. We also sometimes face issues with call audio: even after the call connects, the other person can’t hear us, or we can’t hear them. These are the issues we’ve been facing, and probably the only things I dislike about CallHippo. **What problems is CallHippo solving and how is that benefiting you?** It helps me connect with leads based outside India, specifically in the US, UK, and UAE, without having to spend extra on additional SIM cards or pay extra charges. We pay our money and can start working instantly there’s no complicated onboarding or any other hassle. It’s basically plug-and-play: just dial, and you’re good to go. The SMS feature they offer is an additional benefit as well, especially when we want to reach out to customers via SMS. ### 4. Seamless Setup, Excellent Call Quality, and Strong Connection Rates **Rating:** 4.0/5.0 stars **Reviewed by:** Amit D. | Senior Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about CallHippo?** 1) The connection rate with CallHippo is better than other platforms I’ve used. 2) Throughout the entire process of getting the number, everything was seamless. The CallHippo team was very helpful and stayed active throughout the process. 3) The call quality is also very good—there’s no lag or stutter. 4) They have updated the platform with new features that are very useful in my day to day usage. **What do you dislike about CallHippo?** There is no such thing I dislike about the platform. My only concern is sometime the call disconnects in the midway of conversation, maybe its because of the internet **What problems is CallHippo solving and how is that benefiting you?** The no.1 problem CallHippo is solving for me is connecting with my prospects from overseas and the freedom to call from the local numbers. Also If the number is getting spammed. Callhippo team exchanges the number with ease. ### 5. An Efficient Cloud Telephony Tool for Growing Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Kishor K. | Vice President of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2026 **What do you like best about CallHippo?** CallHippo is easy to set up and user-friendly, with reliable call quality and a clean interface. Features like call tracking, call recordings, analytics, and CRM integrations make it effective for managing sales and support calls. The ability to have geography specific numbers makes it more relevant for cold outreach. **What do you dislike about CallHippo?** While CallHippo offers a rich set of features, I’ve occasionally experienced call quality issues and delays when connecting calls, particularly during peak hours. Some of the more advanced features and reporting tools are limited to higher-tier plans, which can make scaling up expensive. I’d also like to see more flexibility in how analytics and workflows can be customized, and customer support response times can be inconsistent. **What problems is CallHippo solving and how is that benefiting you?** CallHippo addresses the challenge of managing inbound and outbound calls across distributed teams by offering a centralized, cloud-based calling system. It removes the need for physical phone infrastructure, makes it easier to track calls and access recordings, and provides visibility into SDR performance through analytics. Overall, this supports higher team productivity, improves call accountability, enables remote work, and helps create more structured sales and customer support operations. ### 6. An Easy-to-Use Cloud Calling Solution for Growing Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Prajwal R. | Business Growth Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about CallHippo?** What I like best about CallHippo is how it makes business calling simple, global, and scalable. The combination of easy cloud setup, strong call analytics, CRM integrations, and features like call recording and IVR really helps sales and support teams work more efficiently and professionally without heavy infrastructure. **What do you dislike about CallHippo?** One thing that can be frustrating about CallHippo is call quality inconsistency at times, especially when internet connectivity is not very stable. Also, some advanced features and integrations are locked behind higher pricing plans, which can feel a bit restrictive for smaller teams or startups. **What problems is CallHippo solving and how is that benefiting you?** CallHippo solves the problem of managing business calls across locations without heavy hardware or complex setups. It helps with centralized calling, tracking sales and support conversations, monitoring performance through call analytics, and integrating calls with CRMs. This benefits me by making communication more organized and professional, improving follow-ups, increasing team productivity, and giving better visibility into call performance and customer interactions. ### 7. Effortless Setup and Reliable Call Management **Rating:** 4.5/5.0 stars **Reviewed by:** Jyoti H. | Senior International Business Development Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about CallHippo?** What I like best about CallHippo is how easy it is to set up and start calling. The call quality is reliable, and features like call recording, call logs, and CRM integration make it simple to track conversations and follow up effectively. It helps keep all calling activity organized in one place without adding complexity. **What do you dislike about CallHippo?** At times there can be minor call quality or connectivity issues, and some advanced features feel a bit limited unless you’re on higher plans. **What problems is CallHippo solving and how is that benefiting you?** CallHippo solves the problem of managing outbound and inbound sales calls efficiently. It helps me track call activity, record conversations, and integrate calls with our CRM, which improves follow-ups, accountability, and overall calling productivity. ### 8. Seamless, Faster Calling with a Smart Dialer **Rating:** 4.5/5.0 stars **Reviewed by:** Mudit G. | Lead Consultant - Growth & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about CallHippo?** Calling has become seamless and way faster specially with their windows desktop app and like some other tools the dialer is smart and automatically removed all dashes. brackets and dots from the number so faster calling. Now my team is able to make almost 1.6x the calls in the same time. **What do you dislike about CallHippo?** One thing which they can improve is giving more dashboard features in starter packages for at least monitoring individual performances. **What problems is CallHippo solving and how is that benefiting you?** Faster calling for the team with 1.6x producitivity in calling ### 9. Smooth Performance and Great Number Selection **Rating:** 5.0/5.0 stars **Reviewed by:** KETAKI C. | Business Development Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about CallHippo?** In my experience, CallHippo does not freeze and runs smoothly. Additionally, it offers a variety of numbers to choose from when making calls. **What do you dislike about CallHippo?** In my view, CallHippo could benefit from adding more features, such as allowing users to upload an entire list of numbers and then use a power dialer to call through the list. This would help save us a significant amount of time. **What problems is CallHippo solving and how is that benefiting you?** Call Hippo has been useful for us, as it allows making calls from various numbers, which helps prevent our calls from being marked as spam. ### 10. Excellent Service and Top-Notch Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rinky S. | Human Resource Manager, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about CallHippo?** Excellent Service and the best customer team support. I highly recommend this to everyone. Best Call quality and backend/ customer support. Best AI support, UI/UX. I am a frequent user; it provides value for money, is easy to use, and is easy to implement. **What do you dislike about CallHippo?** The integration process requires some time, but it is one-time. **What problems is CallHippo solving and how is that benefiting you?** Call Hippo provides Quality calls with no call drop. ### 11. CallHippo - A must have service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about CallHippo?** CallHippo offers a host of services and tools that would usually cost you a ton of money elsewhere. That's what I love about these folks. They make the entire experience well worth the value for the price. **What do you dislike about CallHippo?** The only thing I don't like is perhaps the basic layout of the dashboard. I am sure it can be further improved and made more fluid. **What problems is CallHippo solving and how is that benefiting you?** Because of CallHippo, I am able to take on calls from our customers, listen to recordings to ensure I know what I spoke about, and ensure that I am able to make calls in case I need to offer updates about projects, deliverables, and so on. As a result, I have a better rapport with my customers and everyone's happy. ### 12. Excellent Voice Quality and Flexible Multiple Numbers **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek S. | Tech Support Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about CallHippo?** I like CallHippo the most because the voice quality is very good. It also gives you multiple numbers to dial, so if any one of them gets spammed, we can switch to another number. **What do you dislike about CallHippo?** I think CallHippo should allow users to change all their numbers for free at least once every six months. **What problems is CallHippo solving and how is that benefiting you?** I think CallHippo is helping us dial numbers in bulk using its power dialing feature. ### 13. Poor Support Overshadows Usable Interface **Rating:** 0.0/5.0 stars **Reviewed by:** Leah B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about CallHippo?** I find the CallHippo interface to be somewhat easy to use. **What do you dislike about CallHippo?** Their support is one of the worst I've ever encountered. They have very incompetent staff members that go round and round. I spent over a 100 emails with them on one issue alone. **What problems is CallHippo solving and how is that benefiting you?** I find CallHippo somewhat helpful for calling, texting, and managing voicemails. ### 14. Easy Setup and Helpful Customer Support for New Freelancers **Rating:** 4.0/5.0 stars **Reviewed by:** Tahir A. | CMS Operator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2026 **What do you like best about CallHippo?** Easy to setup, Helps for new upcoming freelancer good customer support. **What do you dislike about CallHippo?** I'm not sure they have to give me free trail demo for 10 days but they charge on payment. **What problems is CallHippo solving and how is that benefiting you?** Still no observations I'm just a newbie exploring ### 15. Great UI/UX, Smooth Integrations, and Strong Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Sanjar M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about CallHippo?** Everything is great! UI/UX integrations and performance. **What do you dislike about CallHippo?** There is nothing that has caused any serious issues so far. **What problems is CallHippo solving and how is that benefiting you?** It's helping us to reach out to prospects and get more clients. ### 16. Select a different solution! **Rating:** 0.0/5.0 stars **Reviewed by:** Tim D. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2026 **What do you like best about CallHippo?** Nothing. The concept of a cloud VOIP dashboard is fine, but CallHippo executed it so poorly that no feature was ever usable in practice. **What do you dislike about CallHippo?** Deceptive pricing forces unnecessary seats. Support gives wrong instructions then ignores your complaints with copy-pasted policy responses. Refund denied after never making a single call. **What problems is CallHippo solving and how is that benefiting you?** Its not. We had to cancel ### 17. User-Friendly and Packed with the Specs I Need **Rating:** 4.5/5.0 stars **Reviewed by:** Harshita V. | business development manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about CallHippo?** It’s user-friendly and provides all the specifications I need. **What do you dislike about CallHippo?** It logs me out automatically from time to time, but I guess that’s not CallHippo’s fault. **What problems is CallHippo solving and how is that benefiting you?** we need to connect to our clients over the call and call hippo makes it easier ### 18. Responsive Customer Success, Smooth Onboarding, and Reliable Call Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Jay K. | Senior IT Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about CallHippo?** What I like best about CallHippo is their responsive and proactive Customer Success team. Their quick turnaround in resolving issues and hands-on support made the onboarding and day-to-day usage very smooth. Additionally, the platform is easy to use, offers reliable call quality, and provides a clean dashboard with useful reporting, which helps manage calling operations efficiently. **What do you dislike about CallHippo?** There are no major issues so far. A few advanced features could be more customizable, but overall the experience has been smooth and well-supported. **What problems is CallHippo solving and how is that benefiting you?** CallHippo helped me streamline my calling setup and avoid disruptions in daily communication. Whenever I faced challenges, their support team resolved them quickly, which saved me time and ensured uninterrupted calls. This has made my day-to-day calling more efficient and reliable. ### 19. Efficient, Cost-Effective International Calling Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sunny S. | NOC Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about CallHippo?** I use CallHippo for international calling to our field engineers, and I find it very easy and fast. I appreciate its unique calling features and the shared CallHippo plan, which allows my team to use the same account for calling any international number, with no restriction for calling different countries or regions. The shared plan is very cost effective, as individual plans might be too expensive. Setting it up was very easy, almost like using a mobile phone dialer. **What do you dislike about CallHippo?** call quality issue can be address **What problems is CallHippo solving and how is that benefiting you?** I find CallHippo makes international calling easy and fast. The shared plan is cost-effective, allowing our team to use the same account for calls to any region without restrictions. ### 20. Easy to Use with Seamless Connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Parth P. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about CallHippo?** Easy to use with seamless connectivity.. **What do you dislike about CallHippo?** A bit expensive and does not support well on multipe devices. **What problems is CallHippo solving and how is that benefiting you?** connectivity with US partners stakeholders departments ### 21. Easy to Use with Prompt, Professional Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Matt Celso A. | Business Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about CallHippo?** It’s easy to use and very user-friendly. Customer support is also prompt, timely, and professional whenever I need help. **What do you dislike about CallHippo?** There isn’t a direct option to speak with an agent right away. You have to go through the bot first before you can reach a person. **What problems is CallHippo solving and how is that benefiting you?** My dialer: I needed a dialer that wasn’t expensive but could still support and sustain my dialing needs, and voila—CallHippo saved the day. ### 22. Best App to use very happy **Rating:** 5.0/5.0 stars **Reviewed by:** Sangamesh Raju B. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about CallHippo?** What I like best about CallHippo is its simplicity and flexibility. The platform is very user-friendly, making it easy to set up virtual phone numbers and manage calls from anywhere. I also appreciate its integration options with CRMs and productivity tools, which streamline workflows and improve team efficiency. The affordable pricing and scalable plans make it a great fit for businesses of all sizes, and their customer support is responsive and helpful, which adds a lot of value. **What do you dislike about CallHippo?** What I dislike about CallHippo is that while the platform offers great features, call quality can occasionally fluctuate depending on internet connectivity, and there’s a bit of a learning curve when setting up advanced features. Additionally, report customization options could be more flexible, and sometimes support response times are slower during peak hours. **What problems is CallHippo solving and how is that benefiting you?** CallHippo is solving the challenge of efficient communication and call management for remote and distributed teams. By providing virtual numbers, call routing, analytics, and integration with CRM tools, it allows us to manage client interactions seamlessly without relying on traditional phone systems. This has significantly improved our team’s productivity, enhanced customer support, reduced operational costs, and given us the flexibility to scale our communication infrastructure as our business grows. ### 23. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Adarsh G. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2025 **What do you like best about CallHippo?** I like the user friendly UI of CallHippo and the report are in detail when I do export it helps a lot to check the productivity of the team. Can choose by default country code while dialing. There is Always A very Quick response from Amit chainani from CallHippo Team **What do you dislike about CallHippo?** There is nothing to Dislike about CallHippo, as I have used it for My team in USA and UK region, its nice, though my organisation does lack for providing click to call option that is the only one thing **What problems is CallHippo solving and how is that benefiting you?** CallHippo Helps when we dail the number , it displays the name of the customer and if we have any issue with number like if any number is marked as spam we get Quick Resolution from Amit Chainani from the callHippo team ### 24. Very good experience with Vidhi, she explained entire process very well. **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit S. | AVP Digital, Media Production, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about CallHippo?** Product knowledge and smooth call flow. She guided to use right type of package. **What do you dislike about CallHippo?** All good, no negative feedback. Will share detailed feedback once I use it. **What problems is CallHippo solving and how is that benefiting you?** Will share this feedback once I use product. ### 25. Simple and Reliable Cloud Calling for Sales Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Anish T. | Sr. Business Development Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about CallHippo?** CallHippo makes calling easy with clear call quality, simple setup, and useful features like call recording and analytics. It helps our team connect with customers faster and manage calls better. It helps with real time zone of the number we are calling, **What do you dislike about CallHippo?** Sometimes there are minor call quality issues and occasional app glitches. The mobile app can be improved, and a few advanced features feel limited for growing teams. Sometimes it lags because of the internet **What problems is CallHippo solving and how is that benefiting you?** CallHippo solves the problem of managing business calls across teams and locations. It helps us track calls, monitor performance, and stay organized, which improves customer communication and overall productivity. ### 26. Reliable Virtual Numbers for Seamless International Business Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Sameer N. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2026 **What do you like best about CallHippo?** The seamless setup of virtual Canadian numbers, reliable call quality for international use, and intuitive mobile app, which make managing my tech startup's communications effortless from Abu Dhabi. **What do you dislike about CallHippo?** Occasional minor latency during peak international calls and slightly higher costs for premium numbers, though support quickly addresses issues. **What problems is CallHippo solving and how is that benefiting you?** It provides a local Toronto presence for my startup without physical relocation, solving global accessibility challenges. This boosts client trust, streamlines calls, and saves time/costs on traditional setups. ### 27. Reliable international numbers in the palm of your hand **Rating:** 4.5/5.0 stars **Reviewed by:** Tiago Bento A. | gerente, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about CallHippo?** The possibility of having reliable international numbers **What do you dislike about CallHippo?** the interface could be simpler and more intuitive **What problems is CallHippo solving and how is that benefiting you?** none at the moment ### 28. Good with little high price **Rating:** 4.5/5.0 stars **Reviewed by:** Muhamamd Z. | Project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about CallHippo?** Call quality is clear like normal Phone and it does not seem you are using a virtual fone from laptop **What do you dislike about CallHippo?** The charges seem little high. I was thinking it should about $18 per month instead, it is $30 per month **What problems is CallHippo solving and how is that benefiting you?** Running business in Australia so it helps to reach the client and company staff on their mobile ### 29. Effortless Calling, Smooth Service **Rating:** 4.0/5.0 stars **Reviewed by:** Niwrutti S. | AVP, Online Media, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about CallHippo?** I find CallHippo to be exceptionally easy and convenient to set up, making it simple for us to integrate and use without hassle. The platform's ease of use extends to new employees, who can quickly get accustomed to the dialer, akin to using regular mobile phones. CallHippo also offers minimalistic call charges, which is beneficial for our organization. Additionally, its smooth operation without network issues allows us to connect seamlessly with clients worldwide, significantly aiding our business. Its performance surpasses competitors, and the intuitive interface enhances our overall experience. I truly appreciate how CallHippo supports our international communication needs effectively. **What do you dislike about CallHippo?** I dislike the login process for CallHippo. Every time I get logged out from the system or the mobile application, I have to provide a one-time password sent to my email for logging back in. Once logged into a particular device, it would be more user-friendly if I didn’t have to repeatedly enter a one-time password. This is a bit irritating for me. **What problems is CallHippo solving and how is that benefiting you?** I find CallHippo solves my international client communication needs, offering a smooth platform with no network issues, facilitating direct global connections, boosting our business. It's user-friendly, minimizing the need for employee training. ### 30. Simple, Straightforward AI Agents Configuration That’s Easy to Set Up **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2026 **What do you like best about CallHippo?** I like the AI Agents configuration. It’s simple and straightforward, and the setup process is easy. **What do you dislike about CallHippo?** I think they could add a special option that lets us revise voicemails, whether they’ve already been completed or are still pending. **What problems is CallHippo solving and how is that benefiting you?** Communication with our customers is essential, and we make sure they’re well taken care of. Thanks Callhippo ### 31. User-Friendly, Easy to Set Up, and Cost-Effective for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Bethwell M. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about CallHippo?** user-friendly interface, ease of setup, and cost-effectiveness for small businesses **What do you dislike about CallHippo?** High Costs & Add-ons, Call Quality,Unresponsive Support, Dialer Glitches **What problems is CallHippo solving and how is that benefiting you?** It solves the inefficiencies of traditional, hardware-heavy phone systems ### 32. Simple, Effective, and Backed by a Great Team **Rating:** 4.5/5.0 stars **Reviewed by:** Danny C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about CallHippo?** What I like best about CallHippo is how easy it is to set up and use. The interface is clean, and even non-technical users on our team got comfortable with it quickly. Call quality is consistently good, and features like call recording, number masking, and analytics are very helpful. The support team is responsive and genuinely cares about customer experience, which makes a big difference. **What do you dislike about CallHippo?** While overall CallHippo works well, the mobile app could be improved—it sometimes feels less responsive compared to the desktop version. Also, more integrations with CRM tools would make the platform even more powerful. However, these are minor issues and don’t affect our core use of the service. **What problems is CallHippo solving and how is that benefiting you?** CallHippo is helping us streamline our international calling and client communication. As a remote team working with clients in the U.S., having a virtual phone system with local numbers makes us look more professional and improves trust. It also helps us track calls, record conversations for quality checks, and manage team performance with detailed call analytics. Overall, it has made our communication more efficient and organized ### 33. Yes, I would recommend CallHippo to a friend or colleague because it offers an easy-to-use interface **Rating:** 5.0/5.0 stars **Reviewed by:** Afroz R. | account manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about CallHippo?** What I like best about CallHippo is its user-friendly dashboard, seamless call recording/forwarding features, and the ability to easily scale for both small and large teams **What do you dislike about CallHippo?** Sometimes the mobile app can lag a little, and integrations with other tools could be smoother. But overall, it doesn’t affect the core calling experience **What problems is CallHippo solving and how is that benefiting you?** CallHippo is helping us streamline communication by providing virtual phone numbers, call tracking, and recording features. It saves costs compared to traditional phone systems, improves customer support efficiency, and makes team collaboration much smoother. ### 34. Good service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about CallHippo?** Very helpful and timely support. They make the entire setup process easy, and it’s simple to get everything solved. **What do you dislike about CallHippo?** I have nothing to complain about—everything is OK. **What problems is CallHippo solving and how is that benefiting you?** I’m using CallHippo mainly to receive SMS. ### 35. Empowers Global Growth with a Seamless Local Presence **Rating:** 5.0/5.0 stars **Reviewed by:** Romith R. | Mathematics Research, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about CallHippo?** Run a global business with the exact feel of local presence. Attract customers build reputation and expand globally at a fraction of the cost. Truly amazing Great work **What do you dislike about CallHippo?** Nothing to dislike about CallHippo at all **What problems is CallHippo solving and how is that benefiting you?** Helping us make calls to our US customers, build a local presence using local phone numbers which gives us more credibility. ### 36. Effective Call Management with Minor Log-Out Issues **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about CallHippo?** I like CallHippo's ease of use and their customer support. It's been fairly easy to set up and helps us effectively manage our calls and international sales and support numbers. **What do you dislike about CallHippo?** It unexpectedly logs out users if there is long inactivity - doesn't let us control the inactivity window **What problems is CallHippo solving and how is that benefiting you?** CallHippo helps us effectively manage our calls, international sales and support numbers. ### 37. The Best Tool Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Shatru N. | System Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about CallHippo?** Its best tool ever for calling purpose. We are happy with this tool. **What do you dislike about CallHippo?** No any dislikes its very helpful tool for us. **What problems is CallHippo solving and how is that benefiting you?** Yes ### 38. Call hippo. The easiest virtual number provider **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa P. | Marketing Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about CallHippo?** Acquiring a number anywhere in the world is fast, easy, and with naming conventions, I can manage many numbers at the same time. **What do you dislike about CallHippo?** I don't understand why the prices vary from day to day, from state to state. I can't find any documentation that explains that **What problems is CallHippo solving and how is that benefiting you?** We need virtual numbers for account verification ### 39. Great Call Quality and a Clean, Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Omkar J. | None, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about CallHippo?** good quality calling, and the clean user interface **What do you dislike about CallHippo?** I am not sure honestly, just make the left bar be permanently there. **What problems is CallHippo solving and how is that benefiting you?** cold calling ### 40. The best VOIP company I've tried **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa B. | Business Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2025 **What do you like best about CallHippo?** This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-) **What do you dislike about CallHippo?** A little pushy about leaving reviews, but I get it. **What problems is CallHippo solving and how is that benefiting you?** I didn't have a US phone number and now I have one. ### 41. Simple and easy to connect. Very supportive staff **Rating:** 5.0/5.0 stars **Reviewed by:** Mikin P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2025 **What do you like best about CallHippo?** Call hippo is a simple tool. person like me with no tech knowladge can also use this tool easily. **What do you dislike about CallHippo?** I did not find any person on call to support me. Although thrugh email it was good support but sometimes people feel better on call. **What problems is CallHippo solving and how is that benefiting you?** As I said before It is easy to connect. I have used other tools I face tech problems but there but call hippo seems easy. ### 42. They offer some of the finest services brimming with tools to fine-tune your experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Sohrab K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about CallHippo?** A very friendly customer support tea, and a host of options to help monitor your calls and agent performance. **What do you dislike about CallHippo?** Their Desktop and mobile App can certainly use some improvements in the UI/UX to make it smoother and more accessible. **What problems is CallHippo solving and how is that benefiting you?** CallHippo offers me a built-in call-center solution that helps me track agent performance, availability, set shift timings, and keep track of important metrics. It has also helped me to port my previous number over with ease. Through CallHippo, I am able to remain in touch with my customers, call, or receive calls to ensure speedy communication. ### 43. Easy to Use with Great Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Dattatreya p. | Tax Analasyt, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2026 **What do you like best about CallHippo?** Easy to use, with great customer support. **What do you dislike about CallHippo?** The chat support feels somewhat outdated. Only a few agents were available, and I kept getting the same answers. **What problems is CallHippo solving and how is that benefiting you?** Great problem-solving skills. ### 44. Excellent Connectivity and User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Rajat G. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about CallHippo?** Great connectivity and easy interface to use **What do you dislike about CallHippo?** All good no dislike, might be can work on subscription pricing **What problems is CallHippo solving and how is that benefiting you?** Callhippo solve the problem of connectivity with our clients. ### 45. Great Multi-Region Call Handling, but Software Experience Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about CallHippo?** This product offers a wide range of features and allows you to handle calls for multiple regions using just one dialer. **What do you dislike about CallHippo?** At times, the software experience can feel unpredictable, and there are occasions when problems with network service providers can bring operations to a complete halt. **What problems is CallHippo solving and how is that benefiting you?** Managing calls across multiple regions is streamlined with a single interface. It is also straightforward to purchase new numbers and set up routing options. ### 46. Quick Setup at reasonable pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Akshat A. | Sr. SEO Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about CallHippo?** We need virtual number for business calling as well as for integrating whatsapp business api, liked the onboarding process compared to few other products we tried. **What do you dislike about CallHippo?** Limited advanced reporting features could be improved for deeper call analytics. **What problems is CallHippo solving and how is that benefiting you?** We have multiple virtual numbers of different countries which reduces are overall communication costs, and the most useful thing for us is to integrate with our crm as we want our all call data stored in our crm. ### 47. The Secret Behind Our Improved Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Dhairya P. | Product Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about CallHippo?** Quick and Hassle-Free Setup – Setting up virtual numbers takes minutes, and there’s no need for complex hardware or installations. It’s perfect for businesses that need an instant, reliable phone system. **What do you dislike about CallHippo?** Honestly, for me, there’s no real dislike about CallHippo. It delivers exactly what it promises—a smooth, efficient, and feature-rich business phone system. If anything, I’d say that exploring all its features takes some time because it offers so many powerful tools. However, once you get familiar with the platform, it becomes incredibly intuitive and easy to use. **What problems is CallHippo solving and how is that benefiting you?** A few months ago, we faced a serious challenge in our customer support operations. Our team was working remotely across different time zones, and coordinating calls with clients became a nightmare. Traditional phone systems were expensive, inflexible, and lacked the real-time tracking we needed. We missed follow-ups, struggled with call drops, and worst of all, our customer experience suffered. Then, we discovered CallHippo. Setting it up was incredibly easy, and within a day, our team had access to a reliable cloud-based phone system. The ability to get virtual numbers in multiple countries helped us expand our reach effortlessly. Features like call forwarding, call recording, and live call monitoring gave us complete control over our communication. Suddenly, missed follow-ups became a thing of the past, and our response time improved drastically. ### 48. Easy Setup and Reliable Calls, But Dashboard Can Lag **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about CallHippo?** CallHippo is extremely easy to set up and use. The interface is intuitive, and calling quality is consistently reliable. **What do you dislike about CallHippo?** At times, the dashboard can feel slightly slow when loading call logs, especially during peak hours. **What problems is CallHippo solving and how is that benefiting you?** CallHippo has helped automate our calling workflow, track agent performance, and capture every conversation for quality checks. It has improved our response time, reduced missed calls, and provided better visibility into customer interactions. ### 49. Very good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about CallHippo?** Ease of Use and callhippo is a best platform to connect peoples regarding business purposes. **What do you dislike about CallHippo?** Nothing is bad regarding callhippo. We can use it fully for for business proposals **What problems is CallHippo solving and how is that benefiting you?** Client calling ### 50. Great Software to use **Rating:** 5.0/5.0 stars **Reviewed by:** Tarun M. | Consultant Full Time, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about CallHippo?** Call Logs and the user interface is easy to use **What do you dislike about CallHippo?** Nothing in particular all is good and easy to use **What problems is CallHippo solving and how is that benefiting you?** Its Connectivity and the clarity of usage, quality of calls are excellent and the call never drops ## CallHippo Discussions - [How can I get better prices from CallHippo?](https://www.g2.com/discussions/25313-how-can-i-get-better-prices-from-callhippo) - 5 comments, 1 upvote - [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) - 2 comments - [View CallHippo pricing details and edition comparison](https://www.g2.com/products/callhippo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+17%3A06%3A36+-0500&secure%5Bsession_id%5D=1201354e-7843-4a08-8313-3ef81b387f17&secure%5Btoken%5D=4a24f7e443abbf787bab1ac1e9ed1cd25864f88e6a683ef298b2b8df9de9bddb&format=llm_user) ## CallHippo Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Meritto](https://www.g2.com/products/meritto/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Talkroute](https://www.g2.com/products/talkroute/reviews) - [ZAPPY](https://www.g2.com/products/zappy/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## CallHippo Features **Channels** - Voice - Mobile SMS **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Instant Messaging - Conference Calls - Desk-to-Desk Calls **Functions** - Session Routing - Session Queuing - Concurrent Calling - Auto Dialer - IVR - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **Administrative** - Call Recording - Reporting & Dashboards **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top CallHippo Alternatives - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,568 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,799 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,354 reviews)