CallHippo Reviews & Product Details

What I like best about CallHippo is its simplicity and flexibility. The platform is very user-friendly, making it easy to set up virtual phone numbers and manage calls from anywhere. I also appreciate its integration options with CRMs and productivity tools, which streamline workflows and improve team efficiency. The affordable pricing and scalable plans make it a great fit for businesses of all sizes, and their customer support is responsive and helpful, which adds a lot of value. Review collected by and hosted on G2.com.

What I dislike about CallHippo is that while the platform offers great features, call quality can occasionally fluctuate depending on internet connectivity, and there’s a bit of a learning curve when setting up advanced features. Additionally, report customization options could be more flexible, and sometimes support response times are slower during peak hours. Review collected by and hosted on G2.com.

I like the user friendly UI of CallHippo and the report are in detail when I do export it helps a lot to check the productivity of the team.

Can choose by default country code while dialing. There is Always A very Quick response from Amit chainani from CallHippo Team Review collected by and hosted on G2.com.

There is nothing to Dislike about CallHippo, as I have used it for My team in USA and UK region, its nice, though my organisation does lack for providing click to call option that is the only one thing Review collected by and hosted on G2.com.

I find CallHippo to be exceptionally easy and convenient to set up, making it simple for us to integrate and use without hassle. The platform's ease of use extends to new employees, who can quickly get accustomed to the dialer, akin to using regular mobile phones. CallHippo also offers minimalistic call charges, which is beneficial for our organization. Additionally, its smooth operation without network issues allows us to connect seamlessly with clients worldwide, significantly aiding our business. Its performance surpasses competitors, and the intuitive interface enhances our overall experience. I truly appreciate how CallHippo supports our international communication needs effectively. Review collected by and hosted on G2.com.

I dislike the login process for CallHippo. Every time I get logged out from the system or the mobile application, I have to provide a one-time password sent to my email for logging back in. Once logged into a particular device, it would be more user-friendly if I didn’t have to repeatedly enter a one-time password. This is a bit irritating for me. Review collected by and hosted on G2.com.

What I like best about CallHippo is how easy it is to set up and use. The interface is clean, and even non-technical users on our team got comfortable with it quickly. Call quality is consistently good, and features like call recording, number masking, and analytics are very helpful. The support team is responsive and genuinely cares about customer experience, which makes a big difference. Review collected by and hosted on G2.com.

While overall CallHippo works well, the mobile app could be improved—it sometimes feels less responsive compared to the desktop version. Also, more integrations with CRM tools would make the platform even more powerful. However, these are minor issues and don’t affect our core use of the service. Review collected by and hosted on G2.com.

What I like best about CallHippo is its user-friendly dashboard, seamless call recording/forwarding features, and the ability to easily scale for both small and large teams Review collected by and hosted on G2.com.

Sometimes the mobile app can lag a little, and integrations with other tools could be smoother. But overall, it doesn’t affect the core calling experience Review collected by and hosted on G2.com.

Acquiring a number anywhere in the world is fast, easy, and with naming conventions, I can manage many numbers at the same time. Review collected by and hosted on G2.com.

I don't understand why the prices vary from day to day, from state to state. I can't find any documentation that explains that Review collected by and hosted on G2.com.

This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-) Review collected by and hosted on G2.com.

A little pushy about leaving reviews, but I get it. Review collected by and hosted on G2.com.

Call hippo is a simple tool. person like me with no tech knowladge can also use this tool easily. Review collected by and hosted on G2.com.

I did not find any person on call to support me. Although thrugh email it was good support but sometimes people feel better on call. Review collected by and hosted on G2.com.

• Ease of use

• Good customer support

• Reporting available to track agent performance Review collected by and hosted on G2.com.

• Inconsistency - Our agents get auto-logged out in an ad-hoc manner leading to an impact on business due to missed calls.

• Occasional Bugs - Agents are unable to make calls at times and the system freezes for no reason. Review collected by and hosted on G2.com.

A very friendly customer support tea, and a host of options to help monitor your calls and agent performance. Review collected by and hosted on G2.com.

Their Desktop and mobile App can certainly use some improvements in the UI/UX to make it smoother and more accessible. Review collected by and hosted on G2.com.