Riverside Reviews & Product Details

I absolutely love working with Riverside FM, editing is much easier and if I have a problem I can always use chatbot or talk to a real person, although the chatbot is really good at finding the problem which is another plus for using Riverside. The ease of learning the editing tools and the co creator tools are absolutely amazing! Also having the help videos on YouTube are also really helpful. My overall experience has been great and whatever issues I have there is always a way to help and grow in producing my podcast Review collected by and hosted on G2.com.

I don’t have a downside to using Riverside, even when I first started and was new to podcasting and didn’t know how to edit, it was a wealth of knowledge on the website and YouTube channel Review collected by and hosted on G2.com.

I like that Riverside makes it really easy to record, edit, and draft copy for final show publishing. I also love that I my Riverside Studio has a dedicated URL, so I'm able to send recording links to my studio guests without having to manually pull unique links. Review collected by and hosted on G2.com.

While Riverside has a ton of fantastic and incredibly helpful features, I'm afraid it has been incredibly unreliable over my past year of use. The time I've saved with their amazing editing tools and copywriting has been overridden by time spent troubleshooting and fixing things. (Not sure if their R&D team just doesn't exist, or is too busy developing new features without smoothing out existing? This signals too-rapid business growth, so they need to slow down a beat to take inventory.) I have had issues where I go to edit or export tracks, and I'm simply unable to. Imagine spending time recording or editing your episodes then trying to get them to the next stage, and suddenly there's an error! More frustratingly, the software is unclear about the errors, so either A. nothing will happen when it's supposed to, or B. a random error message will appear without further context, so you have no idea how to fix it. It's also impossible to find where all of my uploads live, so I don't know where that media is, and there is no way to better organize it. It is difficult to get a hold of a human through their AI chatbot. And, when I am able to get a hold of a human, it's a 50/50 chance that they will actually fix the problem in a timely manner. When I've asked for partial refunds to at least compensate for a fraction of the time that I've spent having to fix their buggy issues, they just point back to their terms of service, which to me shows that they cannot guarantee their product. Customer support has been lackluster overall. Initial setup of Riverside could have been smoother. There are technical specs that needed to be set up, and there was very little guidance on how to do that. So, I made a lot of mistakes that could have been prevented with simple UI info markers. Because Riverside is so unreliable and buggy, I'm afraid to move my show hosting onto Riverside, even though Riverside has that capability. Review collected by and hosted on G2.com.

Riverside has made podcasting simple and seamless for someone like me who had no experience whatsoever with content creation. We are in our 4th year of making our podcast, and while we had to learn a lot about content, editing, and marketing, the technical side of recording and publishing has been easy from day one. Also, Riverside has added quite a few features in that time, like Magic Clips for example, that make sharing our work even easier. Review collected by and hosted on G2.com.

A small number of times, downloads did not complete properly for one of our guests. When this happens, the Riverside team is very responsive, and they have always resolved the issue. But these instances can be a bit frustrating because I cannot edit an publish a show with one of the tracks missing. Review collected by and hosted on G2.com.

I really enjoyed the easy to use recording options to kick start my podcast and creator journey. Once I started and saw all of the features I could add on with the pro version, it was a no brainer! Record, edit, and posting all in one - not only saving me multiple login accounts and hundreds in other softwares, but it's streamlined my workflow tremendously. Can't wait to try out going Live with YT too! And my 10/10 to recommend usually comes down to the magic clips - game changing! Review collected by and hosted on G2.com.

I wish the iPad version had the option to go live on YT. The editor and accessing video recordings are a little wonky and intimidating but once you get the hang of it, it gets better. I also think there are A LOT of features which again can seem overwhelming so sifting through it all takes time when I'd rather just get the work done the way I can in that moment. Review collected by and hosted on G2.com.

Riverside makes recording podcasts and interviews simple and high quality. I love that it records locally, which keeps the audio and video clear even if the internet connection isn’t perfect. The platform is easy to use, the separate tracks make editing much easier, and it helps streamline the process of recording professional content for podcasts, interviews, and online conversations. Review collected by and hosted on G2.com.

Sometimes the upload or processing time can take a little longer than expected, especially with larger recordings. Occasionally guests who are not familiar with the platform need a little guidance to get set up, but once they are in the studio it works smoothly. Review collected by and hosted on G2.com.

I love that I can do EVERYTHING for my podcast all within one platform. I even set up my Youtube/Spotify/Apple Pods right through Riverside. My sister and I host together, and I can connect two mics and a camera, then record, edit, schedule, and post everything all within Riverside. Literally TYSM. Podcasting used to overwhelm me, but that changed once I found it. Review collected by and hosted on G2.com.

I feel like I keep making the same few edits to some of the Magic clips, and it doesn’t always apply my settings when it generates new clips. Review collected by and hosted on G2.com.

The browser text based editor has really come a long way in just a short time. We initially selected Riverside just as a recording platform and edited off of the platform but I have to say with the exception of a few tweaks we edit all of our YouTube episodes and 90% of the audio episode right inside the Riverside editor. It's that good. Audio sweetening, color correction, captions, formatting. It's all there and it's snappy and responsive. Review collected by and hosted on G2.com.

Live streaming to YouTube and FB isn't always the most intuitive process but some of this is due to limitations of those platforms specifically. Review collected by and hosted on G2.com.

Editing saves time, and the AI tools that generate clips and short reels are decent and keep improving. I appreciate being able to add my clients' branding to videos, and the audio enhancement is awesome. The recording quality is very high, and the videos come out sharp and crisp. Review collected by and hosted on G2.com.

It is not as good at audio editing. While I now use video in addition to the regular podcasts, the flow of audio for video and audio-only is very different. The editing tools that remove filler words and pauses require extra editing on my part to create the smooth sound I want for the podcasts. Also, it decides what "filler words" are, and I would like the option to add a list of words and phrases that I can flag. For instance, "I think that," "I mean," "And" at the beginning of a sentence. I can, of course, do this through the search function, but that is cumbersome.

The AI assistant that can produce text and thumbnails is just ok. It could be much better. As a result, I either edit a lot of what it suggests or I use ChatGPT or Gemini.

There is another issue I have been trying to bring to Riverside's attention. They are very good at responding to support issues, but I cannot get anyone to respond to this dilemma I have.

Riverside is Israeli-owned, and some of my clients and their guests, because of political reasons, have reservations about working with companies out of Israel. Riverside is not on any of the "boycott" lists, but my clients want assurances that Riverside is not connected with the Israeli government or actions in Palestine. From what I can tell, it is not. It is a good product, and the people running it may hold personal political beliefs, but the platform and the company seem neutral on the Israeli-Palestinian conflict.

I need to provide more assurances to my clients, but I cannot until I hear from someone in Riverside management. Otherwise, I would have answered the question, "How likely is it that you would recommend Riverside to a friend or colleague?" with a 10. Review collected by and hosted on G2.com.

What I value most is how Riverside turns my most valuable asset—my time and expertise—into a scalable, high-fidelity content engine. As a founder, I'm constantly explaining our complex software to investors, potential hires, and early users. With Riverside, I can record a perfect, multi-camera product demo or a technical deep-dive with a co-founder in one take, regardless of our locations. The local recording feature is non-negotiable; it guarantees that every screen share, every line of code, and every nuanced explanation is captured in pristine quality, free from internet glitches. This allows me to produce investor update videos, onboarding tutorials, and community AMA sessions that look professionally produced, without the cost or time of a production team. It's founder efficiency at its best. Review collected by and hosted on G2.com.

For a resource-constrained startup, the pricing, while justified, sits in a considered tier. The per-host model is perfect for our core content creation, but as we scale, inviting multiple team members as occasional hosts for departmental videos requires planning. A more flexible "guest host" add-on or a modestly priced tier for growing teams would lower the barrier for broader internal adoption beyond the founders and marketing leads. Review collected by and hosted on G2.com.

What I value most is Riverside's ability to capture and preserve critical medical and technical discussions with flawless audio-visual fidelity, which is non-negotiable in our field. We use it to record detailed trainingmodules for clinical trial investigators across different countries, ensuring every protocol nuance and device usage instruction is delivered with crystal-clear precision. The local recording feature is indispensable—it guarantees that a principal investigator in a remote hospital with limited bandwidth is recorded in perfect quality, eliminating any risk of misinformation due to poor connection. We also use it to create authoritative educational content with our key opinion leaders (KOLs), enhancing our scientific outreach. Review collected by and hosted on G2.com.

For a regulated industry, while theoutput is perfect, the platform could enhance its value with features tailored for compliance. For instance, built-in user authentication for viewers of sensitive training materials, or more granular access controls to restrict content internally, would be beneficial. Additionally, the ability to attach verifiable timestamps or generate automatic transcripts with speaker identification would be a powerful addition for audit trails in clinical training documentation. Review collected by and hosted on G2.com.