Ortto Reviews & Product Details

Ortto is impressive in consolidation of marketing automation platforms and customer data, which includes unified customer profiles

The program offers visual journey of our customers, which helps us in customer analytics

Ortto is versatile in facilitating campaigns and ensuring SMS, emails and notifications are well pushed

The lead scoring is also a significant feature that Ortto provides and this ensures we have a targeted outreach Review collected by and hosted on G2.com.

Ortto is not basic in setting up and exploring its full potential, and this calls for multiple orientations and training

The program misses on some integrations, for instance, we lack major eCommerce integrations Review collected by and hosted on G2.com.

I've been using Ortto for email marketing for over a year now and highly rate the tool. The user interface is clean and intuitive - it's easy to find what you're looking for and navigate between the different features. The journey builder is sophisticated in its capabilities yet easy to use. The customer support is excellent - quick to respond and very helpful. The team always follow up with updates on any outstanding issues or questions. We've also received performance tips from the wider Ortto team with regular reports to help us stay on top of performance and identify any issues.

Compared to the previous email marketing tool our company was using, I've been able to create much more complex automations that have increased engagement and give me a clearer view on how our campaigns are performing.

At time of writing this review, the landing page builder has just been released and that's a huge bonus. I've been using Typeform, which came at an additional cost, so having a solution in Ortto will be a cost saving. The available integrations, including Typeform, Salesforce and Meta, is one of the reasons our company chose this software. Implementing these integrations hasn't always been smooth, but that seems to be an issue with the capabilities and reliability of those tools, rather than Ortto.

So overall, I'm a huge fan and would recommend the software to others. Review collected by and hosted on G2.com.

Honestly, I can't think of anything. Even when things haven't worked how I thought they would or if there have been bugs, the team have always been so responsive and actioned fixes as quickly as possible that it's hard to find fault. Review collected by and hosted on G2.com.

I like using Ortto because it allows me to segment data by demographic, behavioral, or budget aspects, making it easier to know what actions to apply in each customer category. This is particularly useful for optimizing our marketing campaigns and attracting new prospects. Additionally, I really appreciate how it allows adding detailed information about each customer and creating invaluable summaries based on their status. I also value Ortto's analytics, which are quite easy to interpret, saving me time in analyzing results. Review collected by and hosted on G2.com.

Sometimes I feel that the Ortto portal is mainly intended for companies with several years of experience, which can make it a bit complicated to use for companies like mine that, although we have many years of operation, are just now applying these types of systems and the adaptation is a bit slow. Additionally, the initial setup was complicated since we had never used systems like these and did not have the proper training, which took us weeks to be able to use it correctly. Review collected by and hosted on G2.com.

Ortto combines customer data management, email marketing, and automation in a single platform. I like how easy it is to build customer journeys and segment audiences based on behavior and demographics. The dashboards are very clear, making it simple to track conversions, engagement, and campaign success. Review collected by and hosted on G2.com.

The learning curve can be steep at first, especially when setting up more advanced automations. Also, while integrations are strong, a few more native options with niche tools would make it even better. Review collected by and hosted on G2.com.

It helps us build customers profiles from multiple channels into a central place with ease.

It has seamless integration capabilities with other tools such as Zapier, Shopify and Salesforce hence it acts as an all-in-one tool thus leads to great workflow. Review collected by and hosted on G2.com.

I have no dislikes with this tool. It has been seamless in all its functions. Review collected by and hosted on G2.com.

I really like how Ortto combines customer data, journey automation, and reporting all in one place without feeling overwhelming. It makes it easy to build targeted flows that actually respond to what customers do, which helps drive more sales and repeat purchases. The visual journey builder is intuitive, so you can map out complex sequences without getting lost in the details. I also appreciate that it’s built for growing businesses, not just huge enterprises, so the pricing and features scale well. Overall, Ortto makes sophisticated marketing automation feel approachable and keeps everything tied back to real revenue impact. Review collected by and hosted on G2.com.

One thing I don’t like about Ortto is that some of the advanced features, like deeper customer data segmenting or multi-touch attribution, can feel a bit limited compared to bigger enterprise tools. The reporting dashboards, while clean, sometimes lack the flexibility to dig into very specific metrics without extra manual work. Also, the learning curve for setting up more complex automations is steeper than the marketing makes it sound, so if you’re completely new to automation, you might feel a bit lost at first. Overall, it’s powerful, but not always as plug-and-play as advertised. Review collected by and hosted on G2.com.

Ortto supports both marketing automation and customer data consolidation from different sources

We get customers visualized journey, where trends and behaviors are recorded

The onboarding process is made seamless due to the responsive customer help and live chat

Ortto embrace multiple channels, all aimed at making marketing successful Review collected by and hosted on G2.com.

Most of the features are locked behind the premium version of Ortto, and this caps the efficiency and reliability of the app

The developer failed to make the app conduct deep and predictive analysis, which are vital to making a company more competitive Review collected by and hosted on G2.com.

It support multiple channels for messaging which ensures all clients are reached with ease. This makes it a perfect tool for campaigns and marketing.

It has great integration capabilities with tools like Shopify and Hubstop seamlessly which promotes a well streamlined workflow. Review collected by and hosted on G2.com.

This tool has been exceptional for us. I have no dislikes. Review collected by and hosted on G2.com.

Ortto provides an excellent combination of marketing automation, customer journey mapping, and analytics in a single platform. Its visual campaign builder and intuitive interface make it easy to design workflows, segment audiences, and track performance in real time.

The best part about Ortto is its ability to integrate data from multiple sources and present it through clear, actionable dashboards. It gives a complete view of customer behavior, helping us make data-driven marketing decisions with confidence. Review collected by and hosted on G2.com.

While Ortto is powerful, it can take some time to explore all its features and understand the full potential. A few advanced settings could be made more intuitive for first-time users. Review collected by and hosted on G2.com.

I appreciate that the CDP is integrated, allowing us to involve the engineers only once. This integration enables us to utilize the activities across our communications and dashboards effectively. The dashboards have also been incredibly helpful, providing real-time data analysis of our activities. Lastly, the ability to leverage this data and target audiences on Google and Facebook is fantastic for our marketing team. Customer support is always available for us and the onboarding was great. Review collected by and hosted on G2.com.

I wish there were more integration with the CDP and that the existing ones would work both ways. For example, we would love to be able to push our activities from ORTTO to other tools like GA4 or Intercom. Review collected by and hosted on G2.com.