--- title: HoneyBook Reviews meta_title: 'HoneyBook Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 240 reviews by the users' company size, role or industry to find out how HoneyBook works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 240 scale: '5' date_modified: '2026-06-30' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # HoneyBook Reviews **Vendor:** HoneyBook **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 240 ## About HoneyBook HoneyBook is a clientflow management platform designed for independent service businesses, such as photographers, venues, virtual assistants, wedding planners, and creative freelancers. The platform consolidates every stage of the client lifecycle into one place, from initial inquiry to final payment, allowing users to manage their operations without switching between multiple tools. Unlike generic CRM tools, HoneyBook offers a tailored experience that integrates lead capture, contracts, invoicing, scheduling, and client communication into a single platform. It includes AI-powered automation and customization features designed specifically for the workflows of service-based businesses. The target audience for HoneyBook includes service-oriented professionals who need a system to handle lead generation, client management, and payment processing. The platform is particularly relevant for those who operate in creative industries such as photography, event venues, graphic design, consulting, and virtual assistance, where client interactions and project management are central to running the business. Key features include: Branded lead forms and questionnaires that embed on any website, along with online scheduling, appointment booking, and automated follow-up sequences to convert inquiries into booked clients Online invoices with integrated payment processing, legally binding contracts with e-signatures, and customizable proposals that combine services, pricing, contracts, and payment in one document A visual project pipeline to track every client and job status, CRM and contact management to store client details and history, a branded client portal where clients can view documents and make payments, and automated workflows and task reminders to reduce manual follow-up HoneyBook integrates with over 40 third-party tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, allowing businesses to connect their existing tech stack. The platform is available on web and mobile. A 30-day free trial is available. No credit card required. ## HoneyBook Pros & Cons **What users like:** - Users love the **efficiency of payment management** in HoneyBook, streamlining invoices and contracts for seamless business operations. (19 reviews) - Users appreciate the **easy creation** of materials with HoneyBook, benefiting from user-friendly templates and streamlined processes. (8 reviews) - Users love the **ease of use** of HoneyBook, seamlessly integrating essential business tools into their workflow. (6 reviews) - Users love the **easy customization** of HoneyBook's templates, enhancing workflow and simplifying their business tasks. (6 reviews) - Users appreciate how HoneyBook provides **streamlined organization** for bookings and payments, enhancing overall business efficiency and professionalism. (6 reviews) - Users love the **all-in-one solutions** of HoneyBook, streamlining their real estate operations and enhancing professionalism. (5 reviews) - Users appreciate the **exceptional customer support** of HoneyBook, enhancing their overall experience with the platform. (5 reviews) - E-Signatures (5 reviews) - Users value the **user-friendly features** of HoneyBook, finding it integral for managing their business efficiently. (5 reviews) - Organization Structure (5 reviews) **What users dislike:** - Users face **payment issues** with alternative methods and hidden fees, complicating the invoicing process and client transactions. (5 reviews) - Users find HoneyBook **too expensive** following steep price hikes without justifiable improvements, leading to frustration in their experience. (4 reviews) - Users face significant challenges due to the **lack of integration** , making data export and collaboration difficult. (4 reviews) - Users find the **limited features** of HoneyBook inadequate, especially in workflow automations and reporting capabilities. (4 reviews) - Users find the **reporting features lacking** , leading to confusion and difficulties in tracking important metrics. (4 reviews) - Reporting Limitations (4 reviews) - Contact Management (3 reviews) - Users report significant **integration issues** with HoneyBook, leading to reliance on external systems and complicated workflows. (3 reviews) - Users express a desire for **missing features** such as enhanced customization and better integration with other platforms. (3 reviews) - Users find the **complex processes** of HoneyBook frustrating, especially lacking integration and difficult data export options. (2 reviews) ## HoneyBook Reviews ### 1. User Friendly and Covers All My Bases **Rating:** 4.5/5.0 stars **Reviewed by:** Kayla B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about HoneyBook?** Super easy proposal, invoice and contract creation through customizable or uploaded templates. Also easy payment collection for all of my invoices and services. **What do you dislike about HoneyBook?** A few more customization options for events would be great, but a very minor issue. **What problems is HoneyBook solving and how is that benefiting you?** Payment Collection, Cohesive Proposals, Invoice Building, CRM at a great cost. ### 2. HoneyBooks saved my life **Rating:** 5.0/5.0 stars **Reviewed by:** Angela D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2023 **What do you like best about HoneyBook?** The best thing I like about HoneyBook is that it helps me keep everything in one place. Such as my contracts, payments, and communication between me and my clients in one place. **What do you dislike about HoneyBook?** There are not a lot of things I dislike just some things that need improvement, **What problems is HoneyBook solving and how is that benefiting you?** It solved the problem of making me look like I'm organized. ### 3. Honeybook a professional tool for growing entrepreneurs **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley M. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about HoneyBook?** I love how easy it was to setup and how quickly support staff helps you with any navigation or setup issues **What do you dislike about HoneyBook?** I dislike the fees charged for bank deposits **What problems is HoneyBook solving and how is that benefiting you?** It allows me to communicate with clients in one portal and have it specific to their needs ### 4. Must-have for service based entrepreneurs **Rating:** 4.5/5.0 stars **Reviewed by:** Verena L. | Email List Manager + Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about HoneyBook?** Sends automatic payment reminders to customers. You can reuse your most recent proposals as templates for new proposals and you can keep all of your communication with your clients in one place in Honey Book instead of using a regular email platform where there might be multiple threads which makes it harder to keep track of things and find important emails when you need them. **What do you dislike about HoneyBook?** You can only have one type of scheduling link. For me, I meet with clients for different reasons so it would be nice to have separate sessions or some way to customize the calendar notes for different occasions. **What problems is HoneyBook solving and how is that benefiting you?** organizing my CRM and keep all important customer data in one easy-to-find place. ### 5. Honeybook is so helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Shana S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I have been using honeybook for a few years and I must say that I am very pleased. To see the updates that have occurred has been perk as well. I used to have to send individual invoices, separate payment options. Separate emails. The list goes on and on. My business has run more seamless because of honeybook. I would have to say they have contributed to me having more business of the easy process for my clients. **What do you dislike about HoneyBook?** It's not a dislike just I have to take out a lot of time to learn the updates and the entire system. **What problems is HoneyBook solving and how is that benefiting you?** I love that honeybook automates my reoccurring clients invoice. And that myself and my client can sign contracts within the system ### 6. I love HB! **Rating:** 5.0/5.0 stars **Reviewed by:** Tara Lawrence P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I am absolutely LOVING beta Finance! That is going to be a game changer. And have loved everything else too. HB is great! I am a photographer. I was with Iris for 3 years before I was with 17 hats for 4 years and then I switched to Honeybook 3 years ago now and love it. 10/10! **What do you dislike about HoneyBook?** Absolutely nothing :) I love HB! Finance beta is great so far. I love the new templates! Great job. Nothing to note :) **What problems is HoneyBook solving and how is that benefiting you?** All of my problems :) I use the finance beta, scheduling, invoicing, CRM, email templates, etc... and it saves me so much time and so much money in subscriptions to other platforms because I can do everything right in HB. ### 7. User friendly is an understatement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2023 **What do you like best about HoneyBook?** Honeybook makes running a business the slickest, easiest thing to do! From templates galore to a simple few clicks to getting paid, it's a godsend for sure! Hands down the easiest app to use for running a professional and efficient business. **What do you dislike about HoneyBook?** Nothing, honestly. If there were pre-made email templates, that'd make it even better but the resources given are so useful and easy to use, there truly is nothing to dislike! **What problems is HoneyBook solving and how is that benefiting you?** Being able to run my business on the go through an app. I don't have to hassle with my laptop..just a few clicks and my clients are taken care of and my bank account is chachinging!! **Official Response from Jacqueline Ibarra-Garcia:** > Thank you so much for the review! We would love to showcase this review in some of our marketing materials and attribute it to you if you're interested! Please let us know if you would like to know more by sending us an email at reviews@honeybook.com. ### 8. A Solid CRM for Photographers **Rating:** 4.0/5.0 stars **Reviewed by:** Chris R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about HoneyBook?** Honeybook has made it easier for me to manage my wedding photography business from the first inquiry. My favorite features are the ability to send contracts, have clients make payments online, and create templates for everything in my business. **What do you dislike about HoneyBook?** Right now, the limitations on workflow automations. It is very basic and I would prefer they implement a system with if-then logic to provide more opportunities. As it currently functions in my business, I can hardly use automations beyond an inquiry autoresponder. **What problems is HoneyBook solving and how is that benefiting you?** Sending contracts and getting signatures, sending and getting paid on invoices, managing my E2E workflows with clients. These are all things saving time and mental energy in my business. ### 9. HoneyBook Saved Me! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** When set up properly, HoneyBook keeps my business running smooth! One place for all the costumer connections! The best thing is they continue to improve and make more opportunities to customize your clients experience! **What do you dislike about HoneyBook?** HoneyBook is a little behind when it comes to CRMs. There are still some systems of customizations that are not available yet. Also, getting help requires that you hire a HoneyBook pro... I wish this service was included in a membership. **What problems is HoneyBook solving and how is that benefiting you?** HoneyBook is solving the problem of see less booking experience for me. The automations to help ensure inquires and clients don't fall through the crack, give my business the best opportunity to give excellent service. ### 10. Game-Changer for My Business! **Rating:** 5.0/5.0 stars **Reviewed by:** Karen D. | Owner, founder, primary photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about HoneyBook?** I can't say enough good things about HoneyBook! This platform has truly transformed the way I do business, making me look like a total pro in the eyes of my clients. **What do you dislike about HoneyBook?** More personal, I don't have the time to further customize. **What problems is HoneyBook solving and how is that benefiting you?** Streamlined payments and having one location for clients to look at the contract. ### 11. Game changer for my business **Rating:** 4.0/5.0 stars **Reviewed by:** Dahlia O. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I love the simplicity and ease of Honeybook. It's filled with a number of high level features but doesn't feel overwhelming to use. Truly a lifesaver for my business! **What do you dislike about HoneyBook?** Sometimes I can feel pigeonholed because of the simplicity of the platform. I wish it could do higher level automations but know too that they are always actively working to improve the platform. **What problems is HoneyBook solving and how is that benefiting you?** Definitely the ease of sending documents to my clients and onboarding them into my business services. I love too that I can easily schedule calls, communicate back and forth, and that they have a portal they can access too. ### 12. Necessary for business owners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about HoneyBook?** It's easy to use. It continually improves the app by adding features that business owners need. **What do you dislike about HoneyBook?** Nothing at this point all of the things I wished, for were slowly added to the platform. **What problems is HoneyBook solving and how is that benefiting you?** It keeps my business streamlined. I have everything in one place I can send one document with all the appropriate links, and it helps. My clients do not feel overwhelmed, while they are being on boarded by me ### 13. User friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Olivia A. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about HoneyBook?** Easy to use, very user friendly, great customer service! **What do you dislike about HoneyBook?** The only thing I'd change is I'd like the ability to take payments over thr phone and in person **What problems is HoneyBook solving and how is that benefiting you?** Client organization to aid with my client experience and workflow ### 14. HoneyBook makes life so, so simple **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** HoneyBook keeps me on track! Being able to take a client from a proposal/idea to a contract and recurring invoice helps speed up my onboarding and allows me to focus on executing my best work. **What do you dislike about HoneyBook?** If I send a smart file to my contact, they can't forward it to another contact in their office (e.g., an accountant or resource manager) for approval or payment. **What problems is HoneyBook solving and how is that benefiting you?** I despise tracking hours. HoneyBook makes it simple to do and turn into an invoice. I'm more productive, can handle onboarding faster, and have a better sense of how much money I'm generating. ### 15. Works great for many different businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Alycia M. | Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2023 **What do you like best about HoneyBook?** I love that I can customize the pipeline to my business needs. I love that you can create automations to really help you meet your business needs! **What do you dislike about HoneyBook?** Could be a little more user friendly. I know they have plans where you can pay more for assistance setting up but definitely have to learn the system to make sure you're getting the best out of it! **What problems is HoneyBook solving and how is that benefiting you?** It is allowing me to have a professional CRM and allow me to ensure my client experience is top tier. ### 16. Efficient workflows and automations **Rating:** 5.0/5.0 stars **Reviewed by:** Emily S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** The templates, automations and general workflow in Honeybook is easy to use and saves me time. The phone app is also well designed. I enjoy the customization options Honebook offers compared to other software. **What do you dislike about HoneyBook?** The main issue I've heard is that my clients don't love the user experience with Honeybook. Additionally, I'd like to see more reports and analytics to help me improve my business. **What problems is HoneyBook solving and how is that benefiting you?** Keeps all my client communications, schedule, paperwork and billing organized in one place. It ensures I can offer my clients the best experience possible and focus on relationship building. ### 17. HoneyBook is an awesome tool, but… **Rating:** 3.5/5.0 stars **Reviewed by:** Sarah D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I like how it makes things pretty streamlined and professional. I like that they've made so many changes and try their best to listen to the professionals who use it. **What do you dislike about HoneyBook?** I wish it wasn't so expensive. I like the service, but I feel that the annual cost is pretty steep. There are several improvements the company could consider to lower costs. **What problems is HoneyBook solving and how is that benefiting you?** For me, HoneyBook helps me solve the question of where to send my clients to find their paperwork, payment info, etc. I like that there's one place for everything for them. ### 18. Best CRM for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Julienne G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about HoneyBook?** Easy user interface and they have thought about what is useful for business owners and creatives. Love the templates! **What do you dislike about HoneyBook?** Nothing. I love the features. They are also always inproving. **What problems is HoneyBook solving and how is that benefiting you?** Managing all my clients and payment processing ### 19. My favorite way to manage my business. **Rating:** 5.0/5.0 stars **Reviewed by:** DARBY S. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I am happy to provide a positive review for HoneyBook, a platform that has been essential to managing my business. HoneyBook has made it easy to keep up with clients, send invoices, and streamline my workflow. One of the things that I appreciate about HoneyBook is how user-friendly the platform is. **What do you dislike about HoneyBook?** occasionally there are issues with sending emails where the emails do not go out. **What problems is HoneyBook solving and how is that benefiting you?** has been essential to managing my business. HoneyBook has made it easy to keep up with clients, send invoices, and streamline my workflow. ### 20. Streamlining my process **Rating:** 5.0/5.0 stars **Reviewed by:** Chantel W. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I enjoy the convenience of me being able to streamline my processes as well as utilize the digital signature. **What do you dislike about HoneyBook?** I dislike not being able to receive a payment at the end once someone schedules a consultation with me through the scheduling calendar. This would have a great deal as it would account for clients who do not show up and I have already a lot at that time. **What problems is HoneyBook solving and how is that benefiting you?** It is helping with capturing the client signature and other acknowledgments. Also, it helps with the reminders of payments due. ### 21. Nice General Software **Rating:** 5.0/5.0 stars **Reviewed by:** Shawniece E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about HoneyBook?** This is a great general CRM. It has almost everything you need to start creating a professional appearance for your business. I also love that they have an appointment scheduling feature built in and the price is very affordable. **What do you dislike about HoneyBook?** I don't like that it gives a lot of new/small business owners the idea that the sample contracts they include are solid. It's nice that they are included; however, using this as a selling feature isn't fair to newer business owners that don't know what they need regarding legal. **What problems is HoneyBook solving and how is that benefiting you?** I used HoneyBook as a CRM. It kept each of my bookings organized. ### 22. The BEST software for freelancers **Rating:** 5.0/5.0 stars **Reviewed by:** Yoanna M. | Website Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2022 **What do you like best about HoneyBook?** Custom automations, COMPLETE customization ability (custom fonts, branding, page layout, etc.), creative freedom to format everything just the way I want it, all docs are mobile-optimized, client portal for all clients, ability to see if client opened email, automatic reminders, 2-factor verification option for sending files to clients, ability to track time, ability to create contracts, quotes, invoices, and quizzes all in one place. Oh and i love the multi-page invoices and the ability for my clients to pay straight through the invoice. Their processing fees are also very reasonable and it's very intuitive to set up there are sooooo many more features that I love about honeybook - it's impossible to list them all. **What do you dislike about HoneyBook?** The only thing I could suggest is adding the option to sort files in "my library" by tags and folders. That's it! **What problems is HoneyBook solving and how is that benefiting you?** Sending quotes/proposals/invoices/service menu to clients, tracking business income, integrating with Quickbooks to keep my finances in check, truly customized files to express my creativity through branding, keeping track of all clients/projects, looking very professional ### 23. Almost perfect! **Rating:** 4.0/5.0 stars **Reviewed by:** David G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about HoneyBook?** It is almost perfect! Especially the ability to do beautiful proposals, contracts, invoices, and payment flows. It provides a very professional first impression with your customers **What do you dislike about HoneyBook?** I wish you would embrace standards in the workplace: No team that I know will use your portal for communication, mostly it happens in Slack. Integration, please? Better design variables on forms (so to match the websites it is embedded on). Better ability to make a random partial amount payment to any invoice (it happens). Customization of Invoice numbers. Better integration to QuickBooks (Main item description disappears, only items flow). A better architecture of Packages of other Packages, etc. It is almost there. **What problems is HoneyBook solving and how is that benefiting you?** A modular presentation of proposals, offerings, and an "a la carte" menu of options. Proposals especially look super professional and become interactive, actionable devices for client engagement. ### 24. Helped me with my client workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I can easily see what point I am in my process with my clients. It is so easy to forget if you've sent a client something, which helps me keep track of that. I also really like that I can take payments easily. **What do you dislike about HoneyBook?** I've had emails get lost to a client before, but it was a while back and seems to have been fixed. When I reached out about the issue, they immediately resolved it. **What problems is HoneyBook solving and how is that benefiting you?** I can see what I've sent my clients, including questionnaires, invoices & contracts. It's helpful to have all of this in one place. The templates alone have saved me a lot of time. ### 25. The BEST Platform for Client Management **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I can't tell you how much I adore Honeybook. I've used it since day one of my business and it has allowed me to save time and create a flawless client experience! **What do you dislike about HoneyBook?** The two-factor for clients can be confusing. Also, If you pay an invoice and are already a part of honeybook sometimes it won't let you in. **What problems is HoneyBook solving and how is that benefiting you?** Automating our client inquiry to onbaording process and keeping up with invoices! ### 26. The BEST **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** Everything about Honeybook makes us run our business a breeze! Being able to have everything in one centralized place makes for staying on top of clients effortless. **What do you dislike about HoneyBook?** We have no dislikes for Honeybook. Everything we have experienced has been positive. **What problems is HoneyBook solving and how is that benefiting you?** They solve the day to day tasks at hand with our wedding clients. The automation function is key to keeping us on track and the communication on point. ### 27. Fantastic Graphics Designing platform for me **Rating:** 4.0/5.0 stars **Reviewed by:** Pritam M. | Graphics Designer , Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2023 **What do you like best about HoneyBook?** One thing I like about HoneyBook is its user-friendly interface which makes it easy to navigate and use. I also appreciate the fact that it has helped me triple my bookings and save multiple hours a day, which has led to increased productivity and growth for my business. **What do you dislike about HoneyBook?** one problem I encountered was with the payment processing. Sometimes, the payment processing would take longer than expected, which led to delayed payments. This was quite frustrating, especially when I had deadlines to meet. **What problems is HoneyBook solving and how is that benefiting you?** I have been using HoneyBook for a while now and I must say it has really helped me manage my business efficiently. I love the fact that it automates all my busy work and helps me stay on top of all my to-dos, thus saving me time and money. It's like having my own personal assistant! ### 28. Very professional and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2023 **What do you like best about HoneyBook?** Great for efficiancy and organization! I like the automatic email responses. **What do you dislike about HoneyBook?** Can be complicated if you don't take the time to train yourself to form your own system within the crm- because honeybook offers a lot. **What problems is HoneyBook solving and how is that benefiting you?** The system is helping me with automated email templates and providing organization with tasks. ### 29. I've loved it for years **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** I love that everything is all in one place, and I'm able to design templates to match my brand. **What do you dislike about HoneyBook?** I wish the percentages were lower that they take from our payments. **What problems is HoneyBook solving and how is that benefiting you?** Where to put all my contacts, contracts, and payments. I love that it's easy to understand the client experience seems to also be good. ### 30. HoneyBook is great for my freelance marketing business! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** HoneyBook helps me keep leads and clients organized and helps me provide a much higher client experience! **What do you dislike about HoneyBook?** Honeybook doesn't have as many linking options to other apps, but other than that I'm very happy using the system! **What problems is HoneyBook solving and how is that benefiting you?** Helps me simplify my business by keeping scheduling, lead management, client billing and emailing in one portal. ### 31. Honey Book is an easy format for communicating with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about HoneyBook?** I love Honeybook because of it's easy navagation and that they also have a cell app to view and write prospols to clients. **What do you dislike about HoneyBook?** I wish you could see the last time a client looked at an email oppposed to when they first opened it only. **What problems is HoneyBook solving and how is that benefiting you?** the only problem I have is that I can't see how many times a client has viewed my email ### 32. May work for some but not a great fit for venue management **Rating:** 2.0/5.0 stars **Reviewed by:** Kate A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about HoneyBook?** Honeybook has many features and functionality, so it may be a good fit for vendors. **What do you dislike about HoneyBook?** Where to start? One of my most significant pain points with Honeybook is their Reports sections. The reports are converted into downloadable CVS documents. The problem is that they are incredibly messy, difficult to understand and make trying to keep track of earnings a headache. **What problems is HoneyBook solving and how is that benefiting you?** Honeybook is a CRM tool that allows us to create proposals, collect payments, and keep track of our projects. ### 33. User friendly platform for payments and bookings **Rating:** 4.0/5.0 stars **Reviewed by:** Twinkle Twinkle L. | Senior Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about HoneyBook?** Super easy and intuitive platform. I added my contract template and received payment within a few hours. It simplifies the booking process for me as a small business owner. **What do you dislike about HoneyBook?** I need to figure out how to remove some of the fields from the forms and create custom fields to capture specific information instead. **What problems is HoneyBook solving and how is that benefiting you?** Tracking my clients, sending contracts, receiving payment. ### 34. Use HoneyBook to simplify your work **Rating:** 4.5/5.0 stars **Reviewed by:** Dezal H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2023 **What do you like best about HoneyBook?** For small business owners, Honeybook is a client management and automated solution to streamline their work. It offers customized templates to the users. and it generates automated reminders for the work of their users for them. its financial tracking tool helps organizations to use their money more efficiently. **What do you dislike about HoneyBook?** it has some limitations as it has limited integration, customization, and reporting possibilities. it may not be an ideal choice for companies because of these restrictions. it can take time to learn how to use it potentially for beginners. **What problems is HoneyBook solving and how is that benefiting you?** HoneyBook provides financial tracking tools to its users which helps them to save their money more efficiently . it has automate reminders for their users. it offers customize templates to its users too. ### 35. Overall my experience has been worthwhile **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher J. | Founder, Principal Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** Honeybook is helpful for automating tasks in my project workflow. **What do you dislike about HoneyBook?** The learning curve. As a busy business owner, it does take some time to practice and perfect. **What problems is HoneyBook solving and how is that benefiting you?** It's helping me to work on my business and not in it so much ### 36. Love The Look **Rating:** 5.0/5.0 stars **Reviewed by:** T M. | Agent/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about HoneyBook?** I really like the looks of HoneyBook. It has a lot of great features and is very user-friendly. They have lots of webinars and training for you to get the best out of it as well. **What do you dislike about HoneyBook?** It doesn't quite have everything I need. But I can use the features I have with ease. **What problems is HoneyBook solving and how is that benefiting you?** Keeps all my contacts in one spot. Helps me to stay organized. I love how they take your forms and integrate them into their system. ### 37. Using Honeybook has changed our lives **Rating:** 5.0/5.0 stars **Reviewed by:** Vic and Sasha P. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2022 **What do you like best about HoneyBook?** I love how simple it is to use and the ability to have everything in one place. Honeybook has helped us close out more jobs than any other platform that we've used. And trust me, we've used a few! **What do you dislike about HoneyBook?** I just wish there was a way for clients to select the amount they wish to pay at any given time. It would save us so we wouldn't have to go back and forth about when their next payment would be due, they could pay on their own terms. **What problems is HoneyBook solving and how is that benefiting you?** Our business is literally more streamlined because of Honeybook. I love that everything is all in one place. And the scheduling calendar feature is definitely a top favorite of mine! ### 38. Very good CRM to give invoice and keep track of my clients **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron L. | Videographer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about HoneyBook?** I really like how simple it is to send invoices to my clients and it really helps me keep track of the process that each client is in so I know exactly what stage we are what we are working on for that client and if I need to send out any updates or anything like that? It also is extremely helpful for leads if I get a new lead edit remind me to follow up with them and be more likely to land the client so overall it's a very great experience **What do you dislike about HoneyBook?** My only dislike is the high fees for using the invoicing system for payments, and how long it takes to receive the payment and then they also charge you if you want to get your money instantly which the whole point I switch from PayPal invoicing was for a little cheaper fees, which was a little bit left in a 0.8% cheaper I believe but then if you want your money instantly like how PayPal gives it to you instantly they charge an extra one percent or 1.5% or something like that which end up costing more than PayPal to give the exact same service and speed. Of course HoneyBook invoicing looks way more professional and better and has a more pleasant experience for the clients, but when it comes to cost effectiveness, it's not really that much cheaper than using PayPal for smaller companies so it is something I do dislike and I wish that they would change this for smaller companies At least , because it feels like you're being strong-arms into paying really high fees if you need the money fast. **What problems is HoneyBook solving and how is that benefiting you?** Oh they're helping you keep track of your clients a lot more land more clients by converting your leads into actual clients, but these are things that are able to be solved by multiple different platforms maybe even cheaper I'm not sure but it is very helpful overall it's been a pleasant experience. I really do like using them. I do wish it was just a little cheaper for smaller companies, but is the benefits outweighs all of the drawbacks, so I do like all of the things that they are helping me with ### 39. HoneyBook review by Wedding Photographer **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey L. | Owner, Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** The ease of sending contracts and the ability for my client to sign quickly. I like the notifications in this process, especially the app on my phone that some competitors don't offer. **What do you dislike about HoneyBook?** The email threads can be very annoying for some of my clients. If I add someone to the project, it sends it to everyone; I can't pick and choose to who I want to send specific files. **What problems is HoneyBook solving and how is that benefiting you?** HoneyBook is solving the problem of going back and forth to find a time to consult with potential clients. It allows me to set up an integrated scheduling system that corresponds with my calendar and send a link to my client to schedule. ### 40. Everything you need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about HoneyBook?** User friendly especially for beginners. Easy for scheduling and billing. **What do you dislike about HoneyBook?** Haven't found anything that I dislike. It completely easy to use. **What problems is HoneyBook solving and how is that benefiting you?** I wasn't sure how to set up schedules and payments for automation and Honeybook took the complexity out for me. ### 41. Great all in one system! **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca N. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** The all in one integration. And recent smart files **What do you dislike about HoneyBook?** Calendar integration can be a bit complicated to start it. **What problems is HoneyBook solving and how is that benefiting you?** Organization ### 42. Honeybook has made my business run so much more smoothly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley S. | Owner & Lead Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** Honeybook has almost all the tools I need in order to run my business smoothly and seemlessly. It has helped my overall experience, as well as my clients overall experience. I love honeybook! **What do you dislike about HoneyBook?** I don't like that there is no took that allows you to schedule your date before booking. I would also love to see some sales pages like the ones that FLODESK has implemented. I use them often! **What problems is HoneyBook solving and how is that benefiting you?** Honeybook is solving all of my contract, invoice and client experience needs. It has become a huge part of running my business smoothly and has helped me become more successful in my bookings. ### 43. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie W. | Marketing Consultant & Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** I love that everything is in one place and it's very streamlined. It also helps my clients feel like they have a good view of everything that is going on within their projects. **What do you dislike about HoneyBook?** The main thing I don't love is that they don't have active checkouts for courses, that would be great for programs and such so that all expenses can be run through one platform. **What problems is HoneyBook solving and how is that benefiting you?** I love that they continue to take the client experience into consideration. For example the new forms and customization is a dream and actually makes you excited to show it off to your client. ### 44. HoneyBook has greatly impacted my biz for the better **Rating:** 4.0/5.0 stars **Reviewed by:** Katie D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I love how easy it is to manage a client throughout their entire project. I love that contracts are included and much of the process can be automated. I can do pretty much anything with HB, even look for someone to hire for a job in the Opportunities area. **What do you dislike about HoneyBook?** A lot of my client emails go to their spam folder. I also wish customization was better. I don't like the way my emails look and I've gone back to using my old system for client communication, which is unfortunate to have it in a different place. **What problems is HoneyBook solving and how is that benefiting you?** HB solves many issues with client management and project management by offering many services all in one place and giving the client access to relevant parts of the project. It saves me a lot of time and money by having it all in one subscription and in one place. And clients are happier because nothing is getting lost and they are well taken care of. ### 45. Best business decision and super user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle M. | Owner, Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about HoneyBook?** I love how simple HoneyBook is to use and especially how it tracks our project progress and email communication! We have multiple designers assigned to projects and the fact that HomeyBook tracks the email communication for you is AMAZING! It keeps everyone on the project up-to-date and informed. No more searching for emails in your inbox! **What do you dislike about HoneyBook?** If I do have to pick something I dislike about HoneyBook, it would be the additional fees for processing payments. I understand most services add this on, but a smaller percentage would be so nice! I would also like to customize my branding a little more in certain areas. **What problems is HoneyBook solving and how is that benefiting you?** They help me run my day-to-day financials, invoicing, and project timeline. I love that I can connect my HoneyBook account to my Quickbooks account. They have helped me look and feel more professional as I run and operate my small business. ### 46. Glad I made the switch **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about HoneyBook?** Being able to have an app has been the best **What do you dislike about HoneyBook?** I need more smart fields for emails. And more customizable options **What problems is HoneyBook solving and how is that benefiting you?** Helps me keep everything organized and allows me to not mis payments ### 47. Great crm for business **Rating:** 5.0/5.0 stars **Reviewed by:** Desiree S. | Free lance Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** It is very officiant and easy to use good for marketing and accounting **What do you dislike about HoneyBook?** Nothing really I don't like how sometimes it stops worming **What problems is HoneyBook solving and how is that benefiting you?** Leads and appointments ### 48. It makes my workflow incredibly easy! **Rating:** 5.0/5.0 stars **Reviewed by:** klare p. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about HoneyBook?** The easy to edit templates & contracts. I love having everything in one place and the smart files enhance my customer experience. I seriously wouldn't know what to use if HoneyBook didn't exist! **What do you dislike about HoneyBook?** I honestly haven't really had a problem with HoneyBook. Their updates cover things I didn't know I needed. They listen and deliver! **What problems is HoneyBook solving and how is that benefiting you?** I used to have different applications for invoices, and contracts, and scheduling. HoneyBook makes it easy to have everything in one place! ### 49. Frustrating and Unprofessional Company **Rating:** 0.0/5.0 stars **Reviewed by:** Charlie F. | Founder & 360° Virtual Tour Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2022 **What do you like best about HoneyBook?** I've not found anything that I like about HoneyBook. **What do you dislike about HoneyBook?** Where to begin. From the get-go, they promise the sun, moon, and stars but fail to deliver. It is evident they outsource their work to non-native English speakers who don't understand syntax and grammar. Something as simple as the FAA, and the person who created my forms put, Faa. My contracts contain superscript, and the person who transcribed my information hadn't a clue what was going on when they created my forms. This is simply unacceptable. Forget trying to speak to a live customer service rep--that is not going to happen. Also, some of their forms contain uneditable information. Last but not least, I dislike that there is not a lot of helpful videos on Youtube; and if you want in-depth help, you can do so but will be required to pay $1000+ for that opportunity with HoneyBook ambassadors. That's really shady IMHO. **What problems is HoneyBook solving and how is that benefiting you?** I have received ZERO benefit from HoneyBook; and it has caused me more problems now that I have to research (yet again) for a CRM that is easy to set up and use. ### 50. Great for wedding and event pros **Rating:** 4.0/5.0 stars **Reviewed by:** Rachel d. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about HoneyBook?** Great layouts, easy to understand workflows and accessible chat with team members who are helpful are some of the best parts of Honeybook CRM! Easy to use to get e-sign contracts and invoices paid, too! **What do you dislike about HoneyBook?** The reporting features lack a lot of the vital info we need as a business who is growing, so we have to calculate our metrics by hand using Excel as a tracking tool for close rates, inquiry reports, etc. **What problems is HoneyBook solving and how is that benefiting you?** We were looking for an easy to use CRM that included e-sign and invoicing along with scheduling and HoneyBook fit the bill perfectly! They are constantly growing and trying to be the best they can be for their customers. ## HoneyBook Discussions - [How much does HoneyBook cost?](https://www.g2.com/discussions/how-much-does-honeybook-cost) - 2 comments - [What is HoneyBook?](https://www.g2.com/discussions/what-is-honeybook) - 2 comments - [What is HoneyBook used for?](https://www.g2.com/discussions/what-is-honeybook-used-for) - 2 comments - [View HoneyBook pricing details and edition comparison](https://www.g2.com/products/honeybook/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-30+18%3A34%3A30+-0500&secure%5Bsession_id%5D=9cb48a9d-d7b3-4f76-a14b-25e7d4e232f4&secure%5Btoken%5D=76a060c75b71aa6e1c87397df9c08b11950bf8314aab1b406bdc9c1572797b69&format=llm_user) ## HoneyBook Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - [Anthropic SDK](https://www.g2.com/products/anthropic-sdk/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Calendar](https://www.g2.com/products/calendar/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [CloudSpot](https://www.g2.com/products/cloudspot/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Email](https://www.g2.com/products/emailreseller-email/reviews) - [Flodesk](https://www.g2.com/products/flodesk/reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) - [LeadConnect Marketing](https://www.g2.com/products/leadconnect-marketing/reviews) - [MailChimp Odoo Integration](https://www.g2.com/products/mailchimp-odoo-integration/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Motion](https://www.g2.com/products/motionapp/reviews) - [Outlook4Gmail](https://www.g2.com/products/outlook4gmail/reviews) - [Pic-Time](https://www.g2.com/products/pic-time/reviews) - [Prismm](https://www.g2.com/products/prismm/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Todoist](https://www.g2.com/products/todoist/reviews) - [TurboTax Self Employed](https://www.g2.com/products/turbotax-self-employed/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Wave](https://www.g2.com/products/wave-wave/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho Calendar](https://www.g2.com/products/zoho-calendar/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## HoneyBook Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Lead Management **Document Creation** - Customizability: Variables and Fields - Template Creation and Flexibility - Rich Media - Online Document Creation - PDF Creation - Custom Branding **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Bill Generation** - Templates - Digital Billing - Recurring Billing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Customization** - Custom Fields - Multi-page Forms - Design **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Workflow** - Document Builder Interface - Collaborative Creation - Assembly and Approval Workflows **Invoice Processing** - Approvals **Administration** - Reporting & Analytics - Processing Fees - POS Integration - Omnichannel **Bill Processing** - Batch Invoicing - Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Analytics** - Engagement Tracking - Proposal Effectiveness Reporting - Reporting and Dashboards **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Payment Options** - Multi-Currency - Online payment portal **Integration** - Accounting - Payments - ERP **Personalization** - Branding - Links **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Administration and Platform** - User, Role, and Access Management - Alerts and Notifications - CRM Integration - E-Signature Integration - CPQ Integration - API / Integrations **Integration** - Accounting - Payments - ERP - Account Sync **Security** - POS Verification **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Platform** - Accounting integration - E-commerce Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Generative AI** - AI Text Generation **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top HoneyBook Alternatives - [Bonsai](https://www.g2.com/products/bonsai/reviews) - 4.3/5.0 (100 reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) - 4.5/5.0 (955 reviews) - [Assembly](https://www.g2.com/products/assemblysoftware/reviews) - 4.7/5.0 (316 reviews)