---
title: HoneyBook Reviews
meta_title: 'HoneyBook Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 241 reviews by the users' company size, role or industry
  to find out how HoneyBook works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 241
  scale: '5'
date_modified: '2026-07-01'
parent_category:
  name: Sales Tools
  url: https://www.g2.com/categories/sales-tools
---

# HoneyBook Reviews
**Vendor:** HoneyBook  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 241
## About HoneyBook
HoneyBook is a clientflow management platform designed for independent service businesses, such as photographers, venues, virtual assistants, wedding planners, and creative freelancers. The platform consolidates every stage of the client lifecycle into one place, from initial inquiry to final payment, allowing users to manage their operations without switching between multiple tools. Unlike generic CRM tools, HoneyBook offers a tailored experience that integrates lead capture, contracts, invoicing, scheduling, and client communication into a single platform. It includes AI-powered automation and customization features designed specifically for the workflows of service-based businesses. The target audience for HoneyBook includes service-oriented professionals who need a system to handle lead generation, client management, and payment processing. The platform is particularly relevant for those who operate in creative industries such as photography, event venues, graphic design, consulting, and virtual assistance, where client interactions and project management are central to running the business. Key features include: Branded lead forms and questionnaires that embed on any website, along with online scheduling, appointment booking, and automated follow-up sequences to convert inquiries into booked clients Online invoices with integrated payment processing, legally binding contracts with e-signatures, and customizable proposals that combine services, pricing, contracts, and payment in one document A visual project pipeline to track every client and job status, CRM and contact management to store client details and history, a branded client portal where clients can view documents and make payments, and automated workflows and task reminders to reduce manual follow-up HoneyBook integrates with over 40 third-party tools including Squarespace, Google Ads, Mailchimp, Zoom, and QuickBooks, allowing businesses to connect their existing tech stack. The platform is available on web and mobile. A 30-day free trial is available. No credit card required.



## HoneyBook Pros & Cons
**What users like:**

- Users appreciate the **streamlined payment management** of HoneyBook, enjoying seamless invoicing and client communication. (19 reviews)
- Users love HoneyBook for its **easy creation** of materials through user-friendly templates and automated client communications. (8 reviews)
- Users love the **ease of use** of HoneyBook, making business management and client interactions seamless and professional. (6 reviews)
- Users love the **easy customization** of HoneyBook, enhancing their workflow with tailored templates for various needs. (6 reviews)
- Users value the **ease of use** of HoneyBook, which simplifies booking clients and managing projects efficiently. (6 reviews)
- Users love the **all-in-one solutions** of HoneyBook, streamlining their real estate operations and enhancing professionalism. (5 reviews)
- Users appreciate the **exceptional customer support** of HoneyBook, enhancing their overall experience with the platform. (5 reviews)
- E-Signatures (5 reviews)
- Users value the **user-friendly features** of HoneyBook, finding it integral for managing their business efficiently. (5 reviews)
- Organization Structure (5 reviews)

**What users dislike:**

- Users report **payment issues** with HoneyBook, emphasizing the need for better integration and easier alternative payment options. (5 reviews)
- Users express frustration over **expensive price increases** with HoneyBook, feeling the value does not match the cost. (4 reviews)
- Users express frustration with the **lack of integration** in HoneyBook, making data migration and management challenging. (4 reviews)
- Users find HoneyBook's **limited features** insufficient for their needs, affecting workflow automation and overall usability. (4 reviews)
- Users find the **reporting features lacking** , making it challenging to track earnings and complicated to use effectively. (4 reviews)
- Reporting Limitations (4 reviews)
- Contact Management (3 reviews)
- Users report significant **integration issues** with HoneyBook, leading to reliance on external systems and complicated workflows. (3 reviews)
- Users express a desire for **missing features** such as enhanced customization and better integration with other platforms. (3 reviews)
- Users find the **complex processes** of HoneyBook frustrating, especially lacking integration and difficult data export options. (2 reviews)

## HoneyBook Reviews
  ### 1. Honeybook Feels Like a Virtual Assistant for My Business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikki M. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about HoneyBook?**

I love how Honeybook simplifies my business processes, helps me stay organized, and automates client tasks that would normally take a ton of time. It integrates and connects with my other calendar, client photo delivery software, and finances as well.  I love the simple interface where I can see everything in one place. and AI suggestions help me the AI automated email responses, and they're super easy to adapt to fit my business as well. 

Honeybook software loads quickly, rarely experiences any hiccups, and helps me be more professional. If I have had any issues, the support team knocked it out of the park, and if they didn't support my issues, they took feedback and added it to the list of requests for the future. Honeybook is a great value, and it really feels like having a virtual assistant.

**What do you dislike about HoneyBook?**

I wish it was easier to edit templates from the client viewing screen. Or if I make an edit to an email template for one automation, that it saved for others. That process is a little cumbersome.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook helps me automate repetitive tasks, respond to inquiries quickly and efficiently, and stay on top of planning and scheduling. It’s a great value for my business, and it integrates well with the other apps I already use.

  ### 2. Beautiful branding and smooth onboarding, but slow navigation and limited scheduling/invoicing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jill H. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about HoneyBook?**

I really like all the branding options and that my customers experience a clean cohesive presentation of my business.  I love the onboarding most of all and how smooth it is to get accounts set up.  I have a honey book created contact form on my website and quite often my first contact with a client is a completed contact form, which autofills everything in their project and saves me hours.  I also like the contract options and I feel like they seem legit--customers are happy to sign them and I feel a bit more protected.  Another good thing is honey book reminds me if I haven't followed up with someone or an invoice hasn't been paid.

**What do you dislike about HoneyBook?**

My business is private tutoring and so I have a lot of accounts and they stay active for a year or more at a time.  Honeybook isn't set up well for this type of business.  One thing that bothers me is switching between client pages takes 3 or more screen loads, and honey book often runs very slowly on both safari and chrome.  
Another issue is the way invoices work.  There is a helpful time tracker that I love, but I can't auto create a custom invoice from it, only a simple one.  I would love if my invoices could be branded and cohesive with my aesthetic.
I also don't like that I can't schedule repeating appointments.  This missing feature alone requires me to pay for another scheduling software.

**What problems is HoneyBook solving and how is that benefiting you?**

Before honey book I was handling all onboarding and keeping track of referral credits and account notes.  I had sticky notes and apple notes and loose pieces of paper.  I love that this is all in one place so I don't lose track of people and it also saves me a lot of time.
I don't use the imbedded AI email writing feature very often, because it's very important to me to sound authentic, but the times I have used it have saved me time and streamlined my process.

  ### 3. Streamlined Event Booking with Intuitive Workflows and Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin F. | Accounting Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

HoneyBook has completely transformed and streamlined our event booking process, which was previously managed through a combination of manual workflows, paper records, and multiple calendars. One of the biggest benefits was the seamless integration with our organization's primary calendar, allowing us to centralize scheduling and eliminate confusion or overlap between systems.

From the initial onboarding experience, it was clear that we were in good hands. The personalized one-on-one coaching and support provided by the HoneyBook team made implementation smooth and approachable, even as we transitioned from a largely manual process.

The automation tools have been a game changer for our team, creating consistency in our workflows and reducing the stress and uncertainty that often came with managing event communications and follow-up tasks. Perhaps our favorite feature is the client portal, which keeps every aspect of a project organized and accessible in one place, from the initial inquiry through planning, contracting, and payment. Having a centralized, searchable record for each event has significantly improved both staff efficiency and the client experience.

HoneyBook has become an integral part of our operations and continues to perform exceptionally well. The platform is intuitive, user-friendly, and easy to navigate, while remaining affordable for a small nonprofit organization. We are grateful for the support, innovation, and reliability HoneyBook provides, and it has been a valuable investment for our team.

**What do you dislike about HoneyBook?**

One area for improvement would be the AI-powered suggestions. It would be helpful if the AI could retain and learn from information about our organization's specific catering operations, services, workflows, and policies over time. Currently, some of the suggested responses and recommendations do not align with our standard procedures or service offerings, which limits their usefulness. Greater customization and organizational memory would make the AI features significantly more effective and relevant for our team.

**What problems is HoneyBook solving and how is that benefiting you?**

One of the biggest challenges HoneyBook has helped us solve is staffing capacity. As a small nonprofit organization, we did not have the budget to hire an additional employee dedicated to managing catering and event bookings. HoneyBook's centralized platform and workflow tools have allowed us to distribute responsibilities across existing team members without creating confusion or operational bottlenecks.

Because all client communications, project details, contracts, invoices, and tasks are housed in one place, multiple staff members can easily collaborate and stay informed throughout the booking process. This has enabled us to manage our growing catering and events program effectively without adding additional personnel, resulting in both cost savings and improved operational efficiency.

  ### 4. All-in-One Business Hub: Invoices, Contracts, Payments, and Client-Friendly Templates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stephanie G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about HoneyBook?**

What I like best about HoneyBook is that it keeps everything I need to run my business in one place. I can create invoices, estimates, proposals, contracts, and receive payments all within the same platform, which saves a huge amount of time and keeps my workflow organized. I also love the templates they provide because they make it quick and easy to create professional client materials without starting from scratch.

From the client side, HoneyBook makes the process seamless. My clients can easily set up auto-payments, e-sign documents, and manage everything in one simple experience, which creates a smoother and more professional onboarding and payment process for everyone involved.

**What do you dislike about HoneyBook?**

One issue I’ve experienced is when sending invoices to clients who also use HoneyBook for their own business. Sometimes the payment link redirects them to their own HoneyBook dashboard instead of the invoice I sent, which can create confusion and delays when trying to submit payment. It would be helpful if the client payment experience was a little more streamlined for users who already have existing HoneyBook accounts.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook solves the problem of having to use multiple platforms to manage my business. It keeps invoices, contracts, proposals, payments, and client workflows all in one place, which saves me time and keeps everything organized. It also creates a smoother client experience with easy e-signing, auto-pay setup, and streamlined onboarding.

**Official Response from Sharon Blatt:**

> That's the goal and it sounds like you've got it dialed in 💛

The issue with clients who also have HoneyBook accounts getting redirected to their own dashboard instead of your invoice, that's a genuinely specific and helpful callout. We're flagging that for our product team because it's exactly the kind of friction that shouldn't exist. Thank you for describing it so clearly.

Reviews like this one really do help us build better. Grateful for you 💛

  ### 5. everything we need to manage client bookings in one place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kim Reena B. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about HoneyBook?**

HoneyBook keeps our proposals, contracts, invoices, payments, and client communication organized in one place. The Smart Files feature saves time, creates a professional client experience, and makes managing event bookings much more efficient.

**What do you dislike about HoneyBook?**

It can take some time to learn all of HoneyBook’s features when getting started. Occasionally, I would like more flexibility in customizing workflows and templates, but overall the platform is easy to use.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook helps us manage our client booking process more efficiently by keeping inquiries, proposals, contracts, invoices, payments, and client communication in one place. This reduces manual work, helps us stay organized, and makes it easier to track the status of each event. As a result, we save time, provide a more professional experience for our clients, and avoid missing important details throughout the booking process.

  ### 6. Amazing All In One Tool for Service-Based Businesses!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alanna H. | Founder and Teacher, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about HoneyBook?**

It's all the business admin tools I need in one (I have a service-based business). I love having it all in one place and for one price. On top of highly useful admin tools, the Templates and Automation features have been absolutely key for me because I can provide a really positive, consistent product and customer experience with very little energy or time (and I am just a team of one).

They are always improving the tool as well, with even more helpful features that small businesses/consultants actually need. Great customer support as well if you need help with a specific issue, or even just wondering the best way to do something.

**What do you dislike about HoneyBook?**

There are still some glitchy functionalities that haven't been fixed, despite a lot of other improvements they've made. Most of those glitches that actually cause inconvenience are in the Scheduler - if you add to the calendar description, it sends a notification to the client but words it as being "rescheduled," and this has caused confusion for my clients. Also, within the scheduler, adding time off or removing availability for random days is not very easy. Other than those things, which they'll hopefully fix soon, I'm super happy with HoneyBook and highly recommend it.

**What problems is HoneyBook solving and how is that benefiting you?**

Solving so many admin problems - not only saving me a TON of time, but also allowing me to deliver consistent, high quality products/services to my clients.

  ### 7. Mobile-First, Brand-Ready: Customizable and Exceptionally User-Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary Kate S. | Nursery/Preschool Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about HoneyBook?**

I love that Honeybook has an app, which makes it truly accessible on the go. I also appreciate that I can customize everything to match my brand/business. The platform is very user-friendly, and the design is easy to navigate.

**What do you dislike about HoneyBook?**

A common issue I run into with Honeybook is that the app frequently requires a strong Wi‑Fi or cellular connection to perform tasks, which can be frustrating. I have also noticed that emails sent to clients from Honeybook don't always get delivered. The 3% transaction fee seems a bit high.

**What problems is HoneyBook solving and how is that benefiting you?**

It streamlines many aspects of my business and the administrative tasks I handle for each client. I love that contracts and invoicing are kept together in one place.

  ### 8. Keeps This Solo Entrepreneur on Top of Invoices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanelle H. | Client Concierge and Brand Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about HoneyBook?**

I use HoneyBook to invoice my clients and to have a place to organize my projects and contacts. It helps keep me on top of my invoices and when they're going out, plus payments. It reminds me when clients haven't paid so I can send reminders. I love the templates I'm able to use and how I can customize each template specifically for that client, because I like to use my clients' logos and colors in their invoices as well as the landing page they come to to pay their invoice. I think it gets a very nice, white-glove-type finish. I also like that HoneyBook makes getting all my records together for when it's time to pay taxes or just keeping track of my expenses. What I really appreciate is that it helps me stay organized and stay on top of my invoices. When you have a lot of clients and you're sending out a lot of invoices, it can be hard to keep track of who has paid and who hasn't, so it's nice that it lets me know right away. I like the little cha-ching sound when somebody makes a payment. I also appreciate that when somebody hasn't even opened the invoice, it lets me know, because that way I can check that I have the information correct and contact the client to remind them. I very much appreciate how it stays on top of my invoices. That is key to my business. I'm still exploring and learning how it works, and I'm excited to see it's getting more and more new functions. I appreciate the AI assist, like when I send an invoice, it'll make the email message for me. It's just very time-saving. The setup was pretty easy and simple. I only had one question I had to go into the AI chatbot to figure out, but it gave me the answer I needed, and I was able to set everything up quickly. I moved from Square, and I like this one better. HoneyBook just seemed like the best fit for me. I'd rate it an eight, and for someone who's an entrepreneur like I am, I'd go closer to a 10.

**What do you dislike about HoneyBook?**

{"I'm still kind of learning it, so sometimes it can be hard for me to find maybe past invoices or projects or things like that.","The left hand side of the screen, where it has the list of everything, is a little bit confusing for me.","I would simplify that left hand side of the bar and the search so I don't have to have my brain work that hard to find what I need.","I export everything to put into my QuickBooks for my taxes, and I need to see what HoneyBook can integrate with — I haven't fully set up other integrations yet.","Maybe I need to take a class. I would like more tutorials and tutorial videos for different features. FAQs really should always have a tutorial video, because sometimes hearing it is even more helpful."}

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook to invoice clients and organize my projects and contacts. It keeps me on top of invoices and payments, reminds me when clients haven't paid or opened an invoice, and lets me customize templates with client branding. It helps me get my records together for taxes, and the AI assist saves time.

  ### 9. Perfectly Customizable, Enhances Client Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Madison W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2026

**What do you like best about HoneyBook?**

I love the customization capabilities of HoneyBook, especially because I work with graphic designs, and making my proposals look presentable and professional is really important. I enjoy uploading custom fonts, colors, and my own images, and the content blocks are extremely helpful for making it look great without needing to code or import new designs. The ease of customization is a major plus for me. The mobile app is also a significant advantage. Additionally, the initial setup was pretty straightforward because they have lots of existing templates that make it easy to start.

**What do you dislike about HoneyBook?**

While I like the reminders and notifications, sometimes it can be a bit much with the revenue notifications. Probably like when they say "oh revenue is down" or something similar it is a bit negative and discouraging.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook to manage client tasks, proposals, and contracts, organize files, and track contract expirations. It provides client payment reminders, beautifully presents my services, and ensures efficient payments.

  ### 10. HoneyBook is my personal Assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robin G. | owner/photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2026

**What do you like best about HoneyBook?**

It keeps my business organized from the initial contact onward, including follow-ups, client notes, contracts, payments, and task tracking for both my business and each client job. The customizable pipeline makes it easy to stay on top of everything in one place.

**What do you dislike about HoneyBook?**

My least favorite thing about Honeybook is how long they hold credit card payments before releasing the funds to me.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook helps me stay on top of my tasks and client communication, which makes it easier to run my business more smoothly and efficiently while freeing up my time. It really feels like having an assistant, but at a very affordable price.

  ### 11. Streamlined Operations, Stellar Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Denise O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2026

**What do you like best about HoneyBook?**

I love how HoneyBook runs my business for me, especially thanks to its automations. It allowed me to manage my business smoothly even during personal emergencies, like when I had to be by my father's side in the hospital. My clients did not even notice I was absent. HoneyBook truly lets everything run normally without much involvement from me unless it's for new business or consultations. The help desk at HoneyBook is fantastic too; they've been incredibly supportive whenever I've faced any confusion. Even when the help desk couldn't resolve my issues immediately, they always got back to me with the answers, and I've also used HoneyBook consultants when needed.

**What do you dislike about HoneyBook?**

My main gripe is on the project fields that we cannot rearrange them. That is actually a huge thorn in my side because as the business has grown and we've evolved in how we use HoneyBook in our business, we've added fields in the projects page. But because we can't rearrange them, we're going up and down and around, and it makes our consult more problematic.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook streamlines everything for my wedding officiant business, automating tasks that previously took 20 hours a week to do manually, allowing me to maintain business operations even during personal emergencies.

**Official Response from Sharon Blatt:**

> Thank you for this review, and for sharing something so personal 🥹💛 Knowing that HoneyBook kept your business running while you were by your father's side in the hospital has touched our hearts. That's exactly why we build what we build, and we're so glad it was there for you.

And a wedding officiant business running on autopilot?! That's the dream 🌟🤩 So happy to hear the automations and our support team have been there for you through it all.

On the project fields reordering, we hear you. That feedback is going straight to the product team. Thank you for taking the time to share both the love and the honest critique. It all helps us get better 💛

  ### 12. Streamlined Client Communications and Professionalism

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about HoneyBook?**

I love that everything is in one place with HoneyBook, making it very easy to navigate. This feature helps me save time, allowing me to focus on what I really enjoy instead of getting bogged down with details like sending proposals or contracts. The software includes professional contracts and a variety of payment options for clients, which streamlines my process and helps my company appear as professional as I would like. It was very easy to set up because HoneyBook already had useful templates, and it was simple to upload my contracts and design proposals and invoices with my company logo. They also offer a lot of webinars and helpful videos to navigate their system. I try to be as automated as possible, and HoneyBook makes that possible with its seamless integration with my website and Calendly.

**What do you dislike about HoneyBook?**

What doesn't work as well is when sending to other professionals or vendors, and they don't have HoneyBook themselves, it's hard with the communication back and forth. If they use a different CRM than what I use, and they're not willing to switch, it's kinda hard. Sometimes your communications get lost and may go to junk or spam. So trying to communicate with other vendors who don't have the same CRM is kinda difficult. Sometimes I have to go off the CRM and use traditional emails to make sure everyone gets everything.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook solves communication issues with clients and streamlines sending professional proposals, contracts, and invoices. It saves me time, allowing me to focus on what I enjoy, and helps my company appear professional with efficient workflows and payment options.

**Official Response from Sharon Blatt:**

> This review made us so happy to read 🤩 Everything in one place, automations running, Calendly connected, proposals and contracts looking polished, that's the full picture we want every member to have 💛

On the vendor communication piece, that's genuinely valuable feedback. Email deliverability and making it easier to work with people outside HoneyBook are real pain points and ones worth raising with our team. Thank you for naming it so clearly.

We're so glad HoneyBook is giving you more time to focus on what you actually love doing. That's everything 💛

  ### 13. HoneyBook Makes Post-Payment Adjustments Easy for Custom Orders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

One of the reasons I prefer HoneyBook is that it allows me to make adjustments after the initial payment has been made, which is often necessary in my business. Custom orders frequently evolve throughout the planning process, and having the flexibility to update invoices, services, or order details helps ensure everything remains accurate and aligned with the client’s needs.

**What do you dislike about HoneyBook?**

One thing I don’t particularly like is the way the app functions on an iPad. The interface feels much more intuitive and efficient on the desktop version, so I typically use that instead whenever possible.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook helps streamline the booking process by allowing clients to secure their date with a deposit rather than requiring full payment upfront. This tends to be more convenient for customers, reduces friction during the booking process, and often leads to faster booking decisions.

  ### 14. Genuinely Useful AI That Keeps Me Focused During Client Calls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jad D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

The AI features are genuinely useful, especially the Google AI assistant. It lets me stay focused on my clients during a call and trust that the AI will capture an accurate recap afterward. I also like being able to set up auto-reply templates; it’s a nice, practical touch.

**What do you dislike about HoneyBook?**

Overall, there’s a learning curve, and I know I’ve probably only scratched the surface of what it can do. I’m just too busy right now to really learn it properly.

**What problems is HoneyBook solving and how is that benefiting you?**

Honeybook helps me stay on top of communication with my clients, create useful templates, and keep track of my sales pipeline.

  ### 15. Centralized Organization with a Steep Learning Curve

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashley C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about HoneyBook?**

I love that everything is in one place with HoneyBook. I can make a file and send it to my clients, so they have all the references, resources, and guides in one place. This makes it easier for me to help move them along the client journey and support them along the way.

**What do you dislike about HoneyBook?**

I think right now, it's just a matter of familiarizing myself with where things are and how to use the different tools. I did find it hard to understand the whole front to back experience until I had an actual client walk through those things. It would be helpful if there were more video tutorials available, kind of like a library, so you can step by step understand each phase from the back end and what your clients are going to experience.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook helps me keep my clients organized and manage workflows, automating tasks so I don't spend too much time on things, which helps me service my clients better.

**Official Response from Sharon Blatt:**

> Thank you for sharing your experience with HoneyBook! We're thrilled to hear that you appreciate the convenience of having everything in one place for your clients. We understand that navigating a new platform can have a learning curve, and we appreciate your feedback on wanting more video tutorials. We'll definitely take that into consideration for future improvements. If you need any assistance or have specific questions while familiarizing yourself with the platform, please don't hesitate to reach out to our support team. We're here to help you make the most out of your HoneyBook experience and ensure a smooth client journey. Thank you for choosing HoneyBook to help you stay organized and provide excellent service to your clients!

  ### 16. All Documents in One Place, Plus Helpful AI Responses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy A. | Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

Makes everything easier. I can have all the information, documents and receipts in one place and is easy to find it. Also that it can make like a AI response for the inquiries and that helps a lot.

**What do you dislike about HoneyBook?**

So far i don't have any complaints. Everything works great for me.

**What problems is HoneyBook solving and how is that benefiting you?**

Tracking and separating all the events, i don't have to look if they're mixed or in another section that doesn't supposed to. Also, can track all the payments and create a document with the total of all the events. Is super organized and i like it.

  ### 17. Efficient and User-Friendly for Solopreneurs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrice S. | Women's Academy, Enrichment Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about HoneyBook?**

I love that HoneyBook provides the convenience of having everything in one specified portal for my clients. It's really handy to have a calendar integrated with my phone along with a scheduling system that I truly enjoy and use frequently. I also appreciate the reporting feature that lets me know how well I'm doing and provides financial assistance for taxes. The user-friendly interface stands out, allowing me to use it on desktop, laptop, or cell phone, and I enjoy making it compatible with my lock screen and voice. The tap-to-go pay options for on-the-spot clients are a nice touch. Setting it up was very easy, and the one-month trial was great to figure out and navigate through everything.

**What do you dislike about HoneyBook?**

Things aren't working that well for me with HoneyBook is the AI note taking system. I wish that it was a little bit more customized. In the sense of being sensitive on picking up the correct conversation that's being had, as well as the format of it is convenient for my client as well that it's not just simply provided to me in the portal for notes, that it's automatically emailed to them instead of me copy pasting it from my email to theirs.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook keeps everything organized in a portal for clients. I love the integrated calendar and scheduling system, and it helps with tax-related financial info. Sharing info or scheduling with clients is quick and easy, and its user-friendly interface works well across my devices.

  ### 18. Streamlined Client Communication, Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Royal L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about HoneyBook?**

I like HoneyBook's ease of use which makes navigation smooth. The customer support is really responsive; whenever I have a question, I can just put it in chat and usually get a response within twenty to thirty minutes, solving my problems quickly. This quick resolution means I can return to focusing on my customers and other important tasks sooner. The contact form feature and the smooth navigation add to its usability. Even though I don't use all the features, the ones I do use are perfect for me. The setup was super easy, only taking about fifteen minutes before I could start navigating around. It's easy enough that I can teach someone else to use it without a problem. I've also shared my positive experience with other small business owners, and they've switched to HoneyBook as well.

**What do you dislike about HoneyBook?**

One thing I think should be updated pretty quickly is the option to generate a quote without payment terms. Sometimes it's just a quote that the customer wants.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook to streamline my inquiry responses to customers. It's easy to use, and chat support is quick to solve issues, which lets me focus on other important tasks. Navigation and contact forms are simple, making it perfect for my needs.

  ### 19. Convenient Billing, But User Interface Needs Work

**Rating:** 3.0/5.0 stars

**Reviewed by:** Colleen K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about HoneyBook?**

I like how HoneyBook has autopay for clients, allowing me to set up automatic billing. The ease of updating contracts and having templates to customize them for each client is crucial for me. I enjoy the convenience of having contracts and invoices all in one place, with everything sent out together. The new feature that makes it easier to get paid faster with invoices, connecting to Stripe, is something I appreciate. I also like that I can send everything to a client in one email.

**What do you dislike about HoneyBook?**

I wish the templates were a little bit easier to fill out and the forms. I find it's a little bit tedious when connecting everything, and it's not as intuitive as I would like it to be even though I've used a lot of different systems and am pretty computer savvy. I know it could be connected to more tools, but I haven't found it that easy to set up. Prices have gone up on HoneyBook, so I think they're similar right now price-wise with Dubsado. There are definitely some things I would like to either learn how to use better or, there may be some limitations that it has that have stopped me up in the past.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook for invoicing and contracts, appreciating its autopay for automatic billing and customizable templates. It simplifies managing invoices and contracts together, connects to Stripe, and lets me send everything in one email.

  ### 20. Simplifies Invoicing, But Needs Better Delivery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tori A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

I use HoneyBook for invoicing clients and making the invoice specific feels easy. I appreciate that I can write out itemized line entries for what I'm billing clients for. I like the built-in template features, so I'm not always repeating myself. The process is very easy, and it also makes it easy for clients to pay and tip however they'd like to!

**What do you dislike about HoneyBook?**

Sometimes the invoices do not send, or land in junk. Or sometimes, the payment isn't an instant transfer, and there is no further information on why it's not an instant transfer.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook for invoicing clients, making it easy for them to pay and tip how they'd like. I like the ease of creating specific invoices with itemized entries and built-in template features.

  ### 21. Efficient Automation with Cost Concerns

**Rating:** 3.5/5.0 stars

**Reviewed by:** Delmar H. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about HoneyBook?**

I appreciate HoneyBook's automations which make setting up the billing cycle really easy. Having email templates available is also useful for routine emails. I have started using the AI feature for creating standard emails, which has saved me time typing in the emails.

**What do you dislike about HoneyBook?**

It would be good to be able to access additional fields in my onboarding forms. For my standard emails, I need to access student names but it is unavailable with the normal smart fields. The project type field is too small for my use. It needs to be 64 characters in length. The yearly cost for me doubled last year, which takes funds from my non-profit that could be used elsewhere.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook helps me manage tuition for students by sending out monthly notices and bulk emails. The automations simplify billing cycles, and email templates save time, especially with AI-generated emails.

**Official Response from Sharon Blatt:**

> We're glad to hear that you find our automations and email templates helpful for managing your billing cycles and saving time. We appreciate your feedback on additional fields in onboarding forms and the project type field size. We'll take this into consideration for future improvements. Regarding the cost concerns, we understand the impact on your non-profit and will pass this on internally to discuss possible solutions.

  ### 22. Streamlines Contracts, User-Friendly but Pricey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Savannah B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

I use HoneyBook for my photography business and I find it really helpful for sharing contracts and invoices, as it keeps all my important documents in one spot. I like the client reminders and the user-friendliness of the site, which saves me time. The automatic reminders in HoneyBook mean I don't have to manually send them, making my workflow more efficient. Also, setting up HoneyBook was very easy, which was great.

**What do you dislike about HoneyBook?**

I wish it was a little less expensive. I wish it had different pricing tiers, allowing you to choose what you needed and eliminate what you don't.

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook solves the problem of contract and invoice sharing, centralizes important documents, and offers automatic client reminders. This user-friendliness saves me time by eliminating manual tasks.

  ### 23. Great for Contracts, But Disconnected Portals and Unhelpful Support Create Extra Work

**Rating:** 2.5/5.0 stars

**Reviewed by:** Rhianna C. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2026

**What do you like best about HoneyBook?**

Sending and managing client contracts and project details.

**What do you dislike about HoneyBook?**

How Honeybook doesn't work with itself. We manage 2 venues and the portals do not communicate, so there is a lot of manual work around we have to do. It also doesn't help that customer service isn't very helpful. I've asked for a demo multiple times, as the owner of the organization also doesn't know much about Honeybook features and was told no. Why wouldn't Honeybook want to manage and help their users?

**What problems is HoneyBook solving and how is that benefiting you?**

Honeybook has reporting and that is helpful. Along with managing the basic of the business with contracts.

**Official Response from Sharon Blatt:**

> Thank you for taking the time to share this so honestly. Contracts and reporting keeping your venues organized, that's a real foundation, and we want to help you get so much more out of it.

Being told no to a demo, more than once, is not the experience we want anyone to have. We absolutely want to help you and your team understand the platform better. We'll look into this

The multi-portal communication between your two venues is also real, valid feedback that we're noting for our product team. You shouldn't have to work around the platform to run your business.

Thank you for your feedback, it genuinely helps 💛

  ### 24. Easy to Use, Highly Customizable Branding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany J. | Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2026

**What do you like best about HoneyBook?**

I love the ease of use. The ability to customize to match my brand.

**What do you dislike about HoneyBook?**

I wish it archived my projects by year but still kept them on my calendar.  Currently if I archive my completed projects from the previous year it removes them from my calendar. I want to reconcile my files at the end of each year.

**What problems is HoneyBook solving and how is that benefiting you?**

HB allows my clients to easily book their sessions and make payments.  The system runs smoothly. My client favorite part is the reminders sent of their upcoming session.

  ### 25. Effortless Contracts and Payments, Annoying Company Focus on Useless AI Features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about HoneyBook?**

I mostly like how easy the contracts and payments work for me and the client. I can just set up a template and send it over for them to sign, make little tweaks, and then on their end they just do a credit card and it gets scheduled. It's upfront and easy to understand for both parties. HoneyBook helps me with scheduling conflicts and keeping myself organized, making sure I don't double book a wedding on the same day, and it keeps me organized with payments. I also liked the easy integration into my calendar. Inquiries automatically get loaded into my Google Calendar so I can see at a glance when they inquire if I'm busy that weekend or even that day, without having to cross reference and add it in manually. The initial setup was pretty easy. These are the things that are most helpful for me in my wedding videography business.

**What do you dislike about HoneyBook?**

{"I don't love the communication part of it with the emails integrating into my website.","Using their form is kind of a pain.","I wish there was an easier way to gather leads and then communicate directly from my Gmail without having to pay for upgrades.","The price seems to be increasing annually."}

**What problems is HoneyBook solving and how is that benefiting you?**

HoneyBook helps me with scheduling conflicts so I don't double book a wedding, keeps me organized with payments, and makes contracts easy. I set up a template, send it to sign, and clients just pay by credit card. Inquiries load into my Google Calendar automatically.

  ### 26. So Many Integrations—Keeps Real Estate Leads Organized and Automated

**Rating:** 4.0/5.0 stars

**Reviewed by:** Regina M. | Account Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about HoneyBook?**

I like that there are so many integrations. I use this specifically to manage my real estate client, and we use FloDesk and Canva, and I can integrate her email marketing contacts easily and can use templates we've already decide and import them but make sending out custom showing proposals, open houses, etc. automated while still keeping the branding the same. With real estate having so many different types of leads and coming from other sources, it's really nice to have everything in one place and organized.

**What do you dislike about HoneyBook?**

I wish their task project pipeline was a little more user friendly on the project management side. For people who aren't familiar with interacting with CRMs that much, when I want to share an outlook on something with Jacqui (the real estate agent whose marketing I do) it can be difficult to breakdown and explain in remote settings.

**What problems is HoneyBook solving and how is that benefiting you?**

With real estate, my client has potential leads coming from many different sources- from in-person meetings and networking, newsletter clicks, social media followers, people who interact with QR codes from marketing materials, etc. that there are a lot of different buckets and processes here, and having one central place to call home for everything frees up space and prevents us from having to make so many documents externally through Excel sheets.

  ### 27. Honeybook Strikes the Perfect Balance: Easy to Use and Train

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miranda T. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about HoneyBook?**

It is so easy to navigate, user friendly, and great to train our team on!

**What do you dislike about HoneyBook?**

It lacks some ability to customize forms and portal displays, but honestly that hasn't held us back. We have used major competitors that allow a lot of customization and it has been too hard to use because it had too much ability to customize. Honeybook is a great balance.

**What problems is HoneyBook solving and how is that benefiting you?**

Keeping track of leads, communicating with clients, and seeing our team communications to clients as well! Great for keeping track of project correspondence all in one place.

**Official Response from Sharon Blatt:**

> Easy enough for the whole team to learn and powerful enough to run your business on 🤩 That's exactly the balance we're going for 💛

Thank you for naming the customization tradeoff so well. We think about that balance a lot, and hearing that it's actually working in your favor means a lot to us.

So glad HoneyBook is keeping your leads, client comms, and team correspondence all in one place. That's the dream 💛

  ### 28. Streamlined Workflow and User-Friendly, But Sundays Can Be Frustrating

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

I like that HoneyBook is easy to use and user-friendly. It's simple to start using and get the hang of it. I really appreciate how it keeps everything streamlined in one place, which improves my workflow quite a bit. I also like that it allows me to tag clients by country or where they're coming from, having everything needed for a client accessible in one place. I find the booking portal handy as it lets clients log in to see everything on their end as well. Another thing I like is the ease of the initial setup, as it's pretty plug-and-play, allowing me to set everything up without having to go through a bunch of tutorials.

**What do you dislike about HoneyBook?**

Sundays, it is down. I'm not able to log in. If I get inquiries from HoneyBook on Sundays, I'm not able to log in at least via the web. And respond. It won't load on Sundays.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook to keep track of clients' emails, contracts, and payments. It improves my workflow by streamlining everything in one place, tagging clients by their details, and allowing them to log in and view everything.

  ### 29. Centralized Client Management Made Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Somraj G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about HoneyBook?**

I like how HoneyBook brings everything into a single, organized platform. Managing client communication, documents, and payments from one place makes day-to-day work much smoother. The automation features are especially helpful because follow-up reminders and workflow automation reduce manual effort and save time. I also find the interface quite clean and easy to navigate, which helps when handling multiple clients at once. Another thing I appreciate is how simple it is to send proposals and contracts and track their status without constantly checking emails. The automation features like reminders and follow-ups save a lot of manual effort and help ensure nothing is missed during client handling. It's been useful for maintaining a structured workflow and improving coordination between teams, especially when handling multiple clients simultaneously. HoneyBook helps solve issues by bringing everything into one place. It streamlines client communication, automates reminders, and keeps all documents like proposals, contracts, and invoices easily accessible. This reduces manual tracking and minimizes the chances of missing important updates. Features I use most are the workflows automation and client communication tools. Automated reminders and follow-ups are especially useful because they reduce manual tracking and help ensure nothing slips through the cracks when managing multiple clients. I also rely a lot on the proposals and contracts feature. Being able to create, send, and track them in one place makes the process much faster and more organized compared to handling everything over email. Another valuable feature is the invoicing and payment tracking. It simplifies the billing process and gives better visibility into payment status without needing separate tools. These features help streamline day-to-day operations and save time.

**What do you dislike about HoneyBook?**

One thing that could be improved is the initial setup of workflows and automations. While the feature is powerful, it can feel a bit complex at the beginning, especially when trying to customize it for specific use cases. I’ve also noticed that the customization options for templates (like proposals or emails) can feel somewhat limited if you’re looking for more advanced personalization. Additionally, occasional delays in notifications or syncing can happen, which can be slightly inconvenient when managing time-sensitive tasks.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook to centralize client communication and project workflows, reducing scattered emails and tools. It streamlines document access, automates reminders, and helps manage multiple clients efficiently, minimizing missed follow-ups and improving organization.

  ### 30. Polished Proposals and Instant Pay, but Beware of Fees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antoinette  B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2026

**What do you like best about HoneyBook?**

I use HoneyBook for writing very polished proposals, including contracts, which makes me look great and professional. I love that they have a way to make payment directly through the email, which is very efficient. I would say it has increased my closure rate to about at least 80%. It's also pretty user-friendly, and the initial setup was pretty easy. I'm getting a lot of value from HoneyBook for just $20 a month.

**What do you dislike about HoneyBook?**

The instant pay deduction is pretty hefty. I wish I could adjust the positioning of the itemized invoiced items. It's not possible to reorder invoice items through the phone.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook to create polished proposals with contracts, which increases my closure rate to at least 80%. The integrated payment feature is very efficient, enhancing convenience with instant pay.

  ### 31. Great AI Meeting Notes with a Seamless, Organized Workflow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Barika A. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

Note taking AI feature for meetings is great and I also like that it helps keep me organized and the workflow is seamless.

**What do you dislike about HoneyBook?**

Honestly I do not have anything negative to say about honebooks.

**What problems is HoneyBook solving and how is that benefiting you?**

Taking notes when I am in meetings so I can focus on what is being said, not on trying to capture all of the points mentioned in a meeting.

  ### 32. All-in-One Contracts, Invoicing & Payments—But Freezes and Contact Management Limits

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about HoneyBook?**

the ability to sign contracts, send invoices and collect payments, along with tracking progress with each project all in one place.

**What do you dislike about HoneyBook?**

It freezes often
I can't delete old contacts if they are attached to past projects
I can't update current contacts if they are attached to old projects.
I can't add vendors unless they have been added to a project. 
There is no email campaign option
Pricing has increased but the product has not improved enough for the price increase
i can't use it on my ipad without using the app, and the app doesn't have the same capabilities as desktop
takes a fee for bank processed payments

**What problems is HoneyBook solving and how is that benefiting you?**

contracts, invoicing and managing a busy scheudle

**Official Response from Sharon Blatt:**

> Thank you for sharing your feedback with us. We appreciate your positive comments about the convenience of managing contracts, invoices, and payments in one place. We apologize for the inconvenience you've experienced with freezing and contact management limitations. We are constantly working to improve our platform and address these issues. 

Regarding the pricing increase, we understand your concerns a d value your input on features like email campaigns and iPad usability and will explore ways to enhance these aspects. 

Please reach out to our support team for assistance with any specific issues you are facing. We are here to help and ensure you have a seamless experience with HoneyBook. Thank you for being a valued customer.

  ### 33. All-in-One Platform for Your Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2026

**What do you like best about HoneyBook?**

It has everything I could want. Scheduling, invoices, contracts, and financing are all included. I’m no longer having to bounce back and forth between five different software programs just to run my business, because it’s all in one place.

**What do you dislike about HoneyBook?**

The only thing that comes to mind is that it’s difficult to edit your pipeline on the app. The desktop version, everything is laid out wonderfully. The pipeline for the the app however can be difficult to maneuver at times.

**What problems is HoneyBook solving and how is that benefiting you?**

It helps me create more professional-sounding emails and use templates that look polished and professional.

  ### 34. Effortlessly Manages CRM with Time-Saving Templates

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about HoneyBook?**

I like using HoneyBook as a CRM for keeping track of my customers and leads because it's easy to use and helps me get payments without any hassle. The templates are fantastic because they make everything really easy by letting me create something once and then use it multiple times, which saves a lot of time. I appreciate being able to have templates for different steps in my process, like brochures or agreements for events, and being able to copy and create these quickly. The initial setup was very easy for me, especially with guidance from a content creator who recommended HoneyBook and shared templates.

**What do you dislike about HoneyBook?**

Maybe better UI

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook as a CRM to keep track of customers and leads. It's easy to use, helps me keep track of everything, get payments, and save time with templates for quick document creation.

**Official Response from Sharon Blatt:**

> 🤩 So glad HoneyBook is making it easy to stay on top of your leads, payments, and client process all in one place 💛

On the UI, noted! We're always working to improve the experience, so if you ever have specific callouts on what could feel better, we'd love to hear them at concierge@honeybook.com.

  ### 35. HoneyBook Streamlines My Workflow and Keeps Me Client-Focused

**Rating:** 5.0/5.0 stars

**Reviewed by:** Addison B. | Owner, Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about HoneyBook?**

HoneyBook streamlines my processes, allowing me to spend less time in the weeds and more time on client focused work!

**What do you dislike about HoneyBook?**

Pricing is higher than I’d like but is the best product I’ve found.

**What problems is HoneyBook solving and how is that benefiting you?**

Book keeping, tasks, note taking, reminders - keeping me organized and on track with products!

  ### 36. Flexible Booking with Room for Improvement

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ana G. | Activations Specialist, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about HoneyBook?**

I like that there are many integrations through Zapier, so it's easy to build workflows. I also appreciate that it's easy to book a meeting and have different booking links, which helps because my client has different types of events. And being able to connect through Zapier helps move data from HoneyBook onto other software that we use. The initial setup was also very easy, with a lot of support available.

**What do you dislike about HoneyBook?**

The reminders sometimes don't work well, and the sync to Microsoft calendar doesn't work well. It works when it wants to.

**What problems is HoneyBook solving and how is that benefiting you?**

I use HoneyBook to schedule meetings, send reminders to clients, and keep my work organized with meeting transcripts.

  ### 37. Easy to Use, All-in-One Tool for Invoicing, Questionnaires, and Proposals

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sean M. | Founder/Creative Director/Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about HoneyBook?**

I like how easy it is to use and how so many aspects of an essential business is included such as the invoicing, questionnaires, proposals, etc. The platform is very easy to use and blend in with my project management.

**What do you dislike about HoneyBook?**

I do wish the portal was more user customizable and able to upload more documents, and even project files. A way for the clients to track the progress of the project would be ideal.

**What problems is HoneyBook solving and how is that benefiting you?**

Honeybook is helping solve many aspects of running a business into one single platform. Being able to create, send, and sign contracts, sending proposals, invoicing, and even having AI to help generate quick reply emails to make our time more efficient is helpful.

  ### 38. A One-Stop Shop That Streamlines Business Operations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jazzmine M. | Unit Secretary, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 22, 2026

**What do you like best about HoneyBook?**

For me, it’s a one-stop shop that helps streamline my business operations.

**What do you dislike about HoneyBook?**

The price can be a bit expensive for a business with low revenue. It would be nice if there were a free plan that offered full access for low-revenue businesses.

**What problems is HoneyBook solving and how is that benefiting you?**

Automated workflows save me time, invoicing is easy, and the client portal is helpful.

**Official Response from Sharon Blatt:**

> We're thrilled to hear that HoneyBook has been a valuable tool for streamlining your business operations! We understand your concern about pricing and are always looking for ways to better serve our users. I will pass along your feedbackto our team for consideration. We're glad to hear that our automated workflows, invoicing features, and client portal have been beneficial to you. If you have any further suggestions or need assistance, please feel free to reach out. Thank you for your feedback!

  ### 39. My Personal Business Assistant—Everything I Need in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about HoneyBook?**

It is basically like my personal business assistant! It has  everything I need all in one.

**What do you dislike about HoneyBook?**

maybe I wish I paid attention to more of the classes they do on how to do text messages and stuff!

**What problems is HoneyBook solving and how is that benefiting you?**

It keeps me organized with my dates and times! It’s a tremendous help in my business. It benefits me to have all my inquiries in one place all my emails in one place and payments. Also, I have the HoneyBook credit card and it saves all my taxes for me.

**Official Response from Sharon Blatt:**

> A personal business assistant! YES, that's exactly it 🤩 Dates, times, inquiries, emails, payments, taxes, all in one place. You're using HoneyBook the way it's meant to be used and we love to see it 💛

The text messaging features are so good once you dig in. Check out the webinars anytime and you'll be a pro in no time!

Thank you so much for this review. It made us smile 💛

  ### 40. Streamlined Lead Intake and Accounts Receivable

**Rating:** 4.0/5.0 stars

**Reviewed by:** John R. | Gm, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about HoneyBook?**

Platform lead intake processing , and accounts receivable

**What do you dislike about HoneyBook?**

Lead time on support issues, takes weeks to get a problem solved

**What problems is HoneyBook solving and how is that benefiting you?**

Right now ai doesn’t work so it’s not beneficial to me at the moment as follow up is difficult

  ### 41. HoneyBook Streamlines Client, Contract, and Payment Management in One Place

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany G. | Photographer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about HoneyBook?**

HoneyBook helps me to streamline all of my administrative business processes into one cohesive platform, making it easy to keep track of clients, contracts, and payments.

**What do you dislike about HoneyBook?**

I wish the price were more affordable, but, I would pay for it at almost any rate that made sense.

**What problems is HoneyBook solving and how is that benefiting you?**

Contracts and payments are streamlined.

**Official Response from Sharon Blatt:**

> We're thrilled to hear that HoneyBook has helped streamline your business processes! We understand the importance of pricing and are always looking for ways to provide value to our users. We appreciate your feedback and will take it into consideration as we continue to improve our platform. If you have any further suggestions or questions, please feel free to reach out to our support team. Thank you for choosing HoneyBook!

  ### 42. Clean, User-Friendly Backend That Makes Bookkeeping Simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cassie R. | Event Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

The clean user friendly back end. Everything has a great flow and purpose making my bookkeeping a simple process

**What do you dislike about HoneyBook?**

Complex automations take a lot of leg work

**What problems is HoneyBook solving and how is that benefiting you?**

Book keeping tracking, invoicing and money management

  ### 43. Streamlined Automation and Customizable Contracts with Smart Fields

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rickie Q. | Owner/DJ, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about HoneyBook?**

I love the automation and stream line process.  I also love the ability to customize my contract with smart fields.

**What do you dislike about HoneyBook?**

When my clients are making payments I wish they have the ability to customize their payments.

**What problems is HoneyBook solving and how is that benefiting you?**

It’s helping me stray away from manual process of clients completing contracts making payments.

  ### 44. Organized, Easy-to-Use CRM — Powerful but Pricey and a Bit Overwhelming

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2026

**What do you like best about HoneyBook?**

Having all my CRM tasks in one spot, organized well and easy to use. Automations available to run my business.

**What do you dislike about HoneyBook?**

The cost is high and even at the current amount I am paying, I don't get all the features. There is so much to figure out that it can be overwhelming.

**What problems is HoneyBook solving and how is that benefiting you?**

Client contracts, keeping track of progress on projects, easily communicate with clients.

  ### 45. HoneyBook’s All-in-One Magic for Proposals, Invoices, and Automations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tahquetta H. | Freelance Web Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about HoneyBook?**

The features that I like best about HoneyBook are the all in one magic! Proposal, contract, invoice, recurring payment, one time payment, automations, and batch emails.

**What do you dislike about HoneyBook?**

I would love for HoneyBook to have its own email system.

**What problems is HoneyBook solving and how is that benefiting you?**

Having things scattered and unorganized as a business owner is no good. HoneyBook takes care of this!

  ### 46. Convenient, Easy to Use, and a Great Variety of Products

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lissette L. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about HoneyBook?**

I like how convenient and easy to use it is, and I also appreciate the diversity of its products.

**What do you dislike about HoneyBook?**

I don’t like that after I’ve paid, I still need to edit some things, and then I can’t edit it.

**What problems is HoneyBook solving and how is that benefiting you?**

Contracts and reoccurring invoices

**Official Response from Sharon Blatt:**

> Thank you for sharing your positive experience with HoneyBook. We're sorry to hear about the inconvenience you faced with editing after payment. We're constantly striving to enhance our platform to ensure a smoother process for our members.

  ### 47. Keeps Me Organized with Helpful Follow-Up Reminders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keri R. | Tax Prep, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about HoneyBook?**

i like how it reminds me of follow ups and helps me stay organized.

**What do you dislike about HoneyBook?**

I wish there was better training of how to use all the features.

**What problems is HoneyBook solving and how is that benefiting you?**

Helping keep all clients documents in their own portal

**Official Response from Sharon Blatt:**

> Thank you for sharing your feedback! We're thrilled to hear that HoneyBook is helping you stay organized with follow-up reminders. We appreciate your suggestion for better training on using all the features and will definitely take this into consideration for future improvements. If you have any specific questions or need assistance with any features, please don't hesitate to reach out to our support team. We're here to help and ensure you get the most out of your experience with HoneyBook. Thank you for being a valued member!

  ### 48. All-in-One Admin & A/R Tools That Help You Build Expertise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about HoneyBook?**

Everything is in one place for administration and accounts receivable, with great tools that help me build expertise in areas where I’m still a novice.

**What do you dislike about HoneyBook?**

I no longer have the option to have more than one company on my account.

**What problems is HoneyBook solving and how is that benefiting you?**

Automatic billing and payment processing, along with contracting and invoicing. It saves me time and money, and it lets me avoid having to hire someone just to handle these tasks.

**Official Response from Sharon Blatt:**

> All your admin in one place, plus tools that actually help you grow your skills along the way 🤩 That's such a great way to put it and exactly what we want HoneyBook to be 💛

On the multi-company issue, that's genuinely frustrating and we hear you. If you haven't already, please reach out to concierge@honeybook.com so our team can look into this

Thank you for sharing this 💛

  ### 49. Consistent, Easy-to-Use Platform You Can Rely On

**Rating:** 4.5/5.0 stars

**Reviewed by:** Megan O. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about HoneyBook?**

It's been a consistent, easy-to-use platform over the years

**What do you dislike about HoneyBook?**

Some of the features aren't as helpful, like the AI features

**What problems is HoneyBook solving and how is that benefiting you?**

It allows me an easy way to send contract and receive payments

**Official Response from Sharon Blatt:**

> We're thrilled to hear that HoneyBook has provided you with a consistent and user-friendly experience. We value your feedback about the AI features and will use it to make necessary enhancements.

  ### 50. Super Intuitive, Clean, and Easy Payments—HoneyBook Works Great for Us

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about HoneyBook?**

It's super intuitive and clean. Our clients love it too! The pricing is reasonable and provides an easy way for our clients to pay us too. It was easy to get started using HoneyBook and I would recommend anyone to use it.

**What do you dislike about HoneyBook?**

There hasn't been anything that I didn't like about HoneyBook. It's been working out really well for us.

**What problems is HoneyBook solving and how is that benefiting you?**

We needed a place for us to keep our agreements and invoices tracked. HoneyBook easily connected with our bank and allowed us to keep track of deadlines and invoices due.


## HoneyBook Discussions
  - [How much does HoneyBook cost?](https://www.g2.com/discussions/how-much-does-honeybook-cost) - 2 comments
  - [What is HoneyBook?](https://www.g2.com/discussions/what-is-honeybook) - 2 comments
  - [What is HoneyBook used for?](https://www.g2.com/discussions/what-is-honeybook-used-for) - 2 comments

- [View HoneyBook pricing details and edition comparison](https://www.g2.com/products/honeybook/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-01+11%3A43%3A31+-0500&secure%5Bsession_id%5D=0354c942-e504-4313-8e25-1d7abebf76d5&secure%5Btoken%5D=dc4520fc039c6d6f34bd3283fe4b5c17eac25c3b8bb485bc5866fffda9471cc7&format=llm_user)
## HoneyBook Integrations
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## HoneyBook Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Lead Management

**Document Creation**
- Customizability: Variables and Fields
- Template Creation and Flexibility
- Rich Media
- Online Document Creation
- PDF Creation
- Custom Branding

**Invoice Generation**
- Templates
- Digital Invoices
- Recurring Invoices

**Payment Processing**
- Encryption
- Credit Card Processing
- Mobile Payments
- Digital Wallet Integration

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Customization**
- Custom Fields
- Multi-page Forms
- Design

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Workflow**
- Document Builder Interface
- Collaborative Creation
- Assembly and Approval Workflows

**Invoice Processing**
- Approvals

**Administration**
- Reporting & Analytics
- Processing Fees
- POS Integration
- Omnichannel

**Bill Processing**
- Batch Invoicing
- Management

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Analytics**
- Engagement Tracking
- Proposal Effectiveness Reporting
- Reporting and Dashboards

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Payment Options**
- Multi-Currency
- Online payment portal

**Integration**
- Accounting
- Payments
- ERP

**Personalization**
- Branding
- Links

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Administration and Platform**
- User, Role, and Access Management
- Alerts and Notifications
- CRM Integration
- E-Signature Integration
- CPQ Integration
- API / Integrations

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Security**
- POS Verification

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Agentic AI - Billing**
- Autonomous Task Execution

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Platform**
- Accounting integration
- E-commerce Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Generative AI**
- AI Text Generation

**Agentic AI - Invoice Management**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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