MailerLite Reviews & Product Details

MailerLite is easy to use and straightforward to implement, even for small teams. The interface is clean, and creating email campaigns, forms, and basic automations is simple. It offers good core features without being overly complex, which makes it practical for regular communication and outreach. Review collected by and hosted on G2.com.

While MailerLite covers essential email marketing needs, more advanced automation and segmentation options are limited compared to larger enterprise platforms. Some design and reporting features are fairly basic, which may be restrictive for teams with more complex requirements. Review collected by and hosted on G2.com.

What I value most about MailerLite is how intuitive the platform is. The learning curve is very low, even for someone who is just starting out with email marketing. I love the option to create landing pages and subscription forms in just a few steps, without needing any technical knowledge. Plus, the drag & drop editor makes designing emails quick and professional. I also really appreciate that the free plan includes plenty of features to test before moving on to a paid one Review collected by and hosted on G2.com.

Although the tool is very practical, I’ve noticed that some advanced automations are not as flexible as in more robust platforms. For example, it has been a bit challenging to set up more complex sequences with multiple conditions. Also, the initial account approval can be slow since they manually review your website or domain, which may delay the start if you want to get going right away. Other than that, the overall experience has been positive. Review collected by and hosted on G2.com.

I find MailerLite very beginner friendly. It's not intimidating, which is great for someone new to email marketing. Many platforms are confusing when setting up automations, but MailerLite makes it really simple with its nice visual automations that keep things pretty straightforward. It's not the most advanced platform out there, but it does make it easy for me to manage my email list with automations and engage with subscribers regularly. I also appreciate the ease of setting it up, especially when migrating from another platform. MailerLite is a good choice for smaller lists, particularly if you're new to email marketing. Review collected by and hosted on G2.com.

I'd like a few more options in terms of customizing forms, customizing the layout of things. I wish they also had more templates for the forms. Review collected by and hosted on G2.com.

Mailerlite was great at the beginning. Now it is Mailer Headache Review collected by and hosted on G2.com.

I left for a couple months. Came back in October. The automations are filled with bugs and jittery ghost images on the drag and drop. Worst is the auto-resend campaign will not let you create the campaign. It gets hung up on choosing your recipients. You choose the group, and get an error message to choose the group. You cannot go forward. Tech companies releasing pre-alpha software and charging you for it.

Support is difficult to find as they dont want to be bothered. Finally got email address and a bot answers them. Cannot get a human to fix the problem. Bot tells you not to send the campaign you want and to do a work around. send a regular campaign and remeber to copy it late and resend. What a joke. You will not get a human. Review collected by and hosted on G2.com.

The automation ability even on the free plan has been fantastic. Being able to set up welcome sequences and funnel my lists into the proper places as I grow saves so much time.

I like that they had a generous (1,000 subs) free plan, though it's shifted to less (500 subs) now. Review collected by and hosted on G2.com.

It's hard to get assistance at the lower levels. I had an issue when DMARC things went into effect and had to source help elsewhere to try to fix it. My links were broken for a time––nothing clicked in the emails would work––and it was a pain to try to figure out what was a 'me' issue and what was a MailerLite issue. Review collected by and hosted on G2.com.

I loved their cooperation as i have just started a startup and they managed to approve my account without having the right way of subscribers as of now. They supported me and approved my account. Also, they guided me how to take data with the right guidelines which helped me alot. I have not started using Mailerlite for emails as of now but I am really excited to start my journey with MailerLite.

Thanks! Review collected by and hosted on G2.com.

I haven't started working with mailerlite yet so i dont know much about their software as of now but i am looking forward to use their services. Other than that, I think the procedure of reviewing and approving accounts is a bit longer and I will suggest to make it more fast. Review collected by and hosted on G2.com.

As a new business owner, I was looking for a user-friendly email marketing platform that wouldn’t overwhelm me or break the bank—and MailerLite has been exactly that. The interface is clean, easy to navigate, and perfect for beginners. I especially love the drag-and-drop editor and automation features, which make it simple to set up email sequences and stay connected with my audience. Review collected by and hosted on G2.com.

Automations are powerful, but setting them up can be confusing if you're brand new to email marketing. You may need to watch tutorials or contact support to get it right.

While the drag-and-drop builder is simple, it lacks some of the design customization and advanced visual options offered by other platforms like Wix, ConvertKit or Flodesk. Review collected by and hosted on G2.com.

I'm on the free plan presently and I have appreciated the support when needed, even if by email. Recently Utkarsh helped me navigate a situation in which I had to re-authenticate my domain. Thanks to his specific instructions, as well as his follow-ups and check-ins, I was able to get everything sorted out fairly quickly and send out my newsletter without feeling like I had to wrap my head around this topic all over again. I love the flexibility of MailerLite templates and being able to edit the footer easily, add subscribers easily. The process of switching over from MailChimp to MailerLite was also fairly straightforward. It's a great value especially when you are building your list. Review collected by and hosted on G2.com.

Well, for the free plan, it's hard to come up with too many things to dislike. However, I did tell the support staff some months back that the area when building the newsletter seemed to look "squished" on my screen. The support specialist agreed when I sent her the screenshot. I didn't notice that issue as much recently, so I wonder if they have since improved it. Review collected by and hosted on G2.com.

The vast availabiltiy of videos and resources to help me to learn how to use MailerLite. Also, for the Advanced level of subscription, the availability of a live chat is fantastic and a support option that few companies offer. The AI generated support is very good and responsive but nothing beats having a live body to chat with to clarify answers with. Review collected by and hosted on G2.com.

The authentication of my domain was not as straightforward as it was presented to me. I wish this process could be made more dependably automatic. It didn't feel like the AI chat went deep enough in its responses to me but it was a good first level support. Review collected by and hosted on G2.com.

Just started using MailerLite and so far I'm having a great experience. I've been able to figure out how to use a lot of the features myself and with assistance from the AI bot. Very helpful. AND when I've needed help, I've gotten emails directly from a person with instructions/screenshots on how to do what I'm trying to do. So appreciate the hands on care. Review collected by and hosted on G2.com.

No really a dislike, but there's a fairly steep learning curve. I'll be excited to understand how to use it better. I also expect there's a lot it can do that I don't know.

Also, it's hard to do updates to the subscribers. Having to go into each person separately is a little tedious. IT would be nice if that could be remedied. Review collected by and hosted on G2.com.