--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 164 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 164 scale: '5' date_modified: '2026-09-22' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Ping Identity Reviews **Vendor:** Ping Identity **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.4/5.0 **Total Reviews:** 164 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Ping Identity The Ping Identity Platform is a comprehensive control plane that secures digital interactions across customers, workforce, partners, and AI agents. Trusted by a proven install base of the world’s largest enterprises, the platform guarantees high stability, resiliency, and uptime. It combines Core IdP Services with Universal Services to cover the entire identity lifecycle: Manage (lifecycle, relationship, and directory data), Access (SSO, MFA, passwordless, authorization, and JIT privileged access), Govern (access requests, reviews, and segregation of duties), Identify (verifiable credentials, identity verification, and zero-knowledge biometrics), Protect (real-time threat protection), and Orchestrate (drag-and-drop journey design). To secure the agentic enterprise, Ping addresses AI across three distinct fronts. We "Protect Against AI" by stopping deepfakes and AI-driven fraud. We "Trust AI" by securing AI agents via strict governance and privileged access controls. We enable teams to "Build with AI" using our AI-first Headless Identity foundation, which allows builders and AI agents to operate Ping programmatically, and Helix embeds AI capabilities directly into our admin consoles to assist with configuration and troubleshooting. Organizations require architectural flexibility to meet stringent security and compliance mandates. Ping offers unmatched hybrid deployment options: Multi-tenant SaaS, Dedicated-tenant SaaS, Self-managed Software, Secure Containers, and government-grade FedRAMP & DoD IL5 environments. Through open standards interoperability and a robust integration marketplace, the platform “works with” your existing stack, supporting a practical extensibility and maturity model that lets you start small and scale. Ping backs this scale with a superior customer experience, expert Customer Care, and a global Partner Network. We prioritize ease of use through multi-modal admin options and accelerators. For example, the PingOne Design Center provides wizard-driven onboarding that generates production-ready authentication flows in under five minutes—eliminating the trade-off between simplicity and enterprise-grade flexibility. ## Ping Identity Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **flexible app configuration** capabilities of Ping Identity, enhancing their management and maintenance workflow. (1 reviews) - Users value the **ease of app configuration and management** with Ping Identity, simplifying their administration tasks. (1 reviews) - Users value the **responsive customer management** of Ping Identity, appreciating their willingness to adapt and collaborate effectively. (1 reviews) - Users value the **responsive customer support** of Ping Identity, appreciating their approachability and adaptability to needs. (1 reviews) - Users appreciate the **customizability** of Ping Identity, allowing easy app configuration and effective management. (1 reviews) - Data Management (1 reviews) - Device Management (1 reviews) - Ease of Configuration (1 reviews) - Ease of Management (1 reviews) - Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. (1 reviews) **What users dislike:** - Users note **authentication issues** with Ping Identity, citing confusion in setup and maintenance despite its flexibility. (1 reviews) - Users find the **complex administration** of Ping Identity challenging, citing confusion in setup and maintenance. (1 reviews) - Users find the **complex setup** of Ping Identity challenging, impacting their ability to effectively use the product. (1 reviews) - Users find the **setup and maintenance confusing** for Ping Identity, affecting their overall experience with the product. (1 reviews) - Users find the **confusing setup and maintenance** of Ping Identity's OAuth/OIDC implementation to be a significant drawback. (1 reviews) - Integration Difficulty (1 reviews) - Lack of Features (1 reviews) - Limited Compatibility (1 reviews) - Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. (1 reviews) - Limited OS Compatibility (1 reviews) ## Ping Identity Reviews ### 1. Centralizes Authentication, User-Friendly UI **Rating:** 4.0/5.0 stars **Reviewed by:** Morgan D. | IT Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I like how Ping Identity makes it easy to set up and establish SSO or OAuth connections. The user interface is very user-friendly, which really helps when building out connections. The tree helps me determine the path that authentication needs to take when writing policy flows. **What do you dislike about Ping Identity?** I have had some trouble with using the PingID passwordless agent for Windows desktop. Because of hardening in our environment, I was able to install the agent, but when trying to log in with PingID, no prompt was given to log in to the desktop. Looking at the Ping support documentation, I wasn't finding any helpful info on how to correct it or what might be the problem. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity centralizes authentication and secures access to apps, supporting both cloud and on-prem solutions. It's easy to set up SSO or OAuth connections with a user-friendly UI. I had trouble with the PingID passwordless agent for Windows desktop, as it didn't prompt login correctly, and support docs weren't helpful. ### 2. Enterprise-Grade Security and a Unified, Flexible Identity Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Robert Y. | Account Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I like Ping Identity because it delivers enterprise‑grade security, frictionless user experiences, and flexible deployment options. It integrates cleanly with both modern cloud apps and legacy systems, provides powerful orchestration tools, and scales reliably in complex environments. Ping gives us a unified identity platform that reduces risk, simplifies authentication, and supports our long-term architecture without locking us in. **What do you dislike about Ping Identity?** I dislike PingOne Cloud because its architecture doesn’t support cross‑region failover, which is a major gap for any enterprise that requires high availability and geographic resilience. In a modern IAM platform, regional redundancy isn’t a luxury — it’s a baseline expectation. Without the ability to fail over to another region, PingOne creates a single‑region dependency that increases operational risk, complicates disaster recovery planning, and limits our ability to meet strict uptime or business continuity requirements. For a system as critical as identity, that’s a deal‑breaker. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity solves the fundamental problem of managing secure, seamless access across a complex enterprise environment. It centralizes authentication, reduces password risk, supports modern and legacy applications, and provides strong MFA and policy controls. For me, the benefit is a more secure environment, fewer user disruptions, simpler integration work, and a platform that supports both our current architecture and future modernization. ### 3. Strong Enterprise Security with a Smooth User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ramesh B. | Cyber Security Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **Describe the project or task Ping Identity helped with:** Ping Identity offers a comprehensive suite of identity management solutions designed to enhance security and user experience. From authentication to access management, Ping provides tools that cater to the needs of modern enterprises, ensuring seamless integration and robust protection. **What do you like best about Ping Identity?** I like how Ping Identity combines strong security with a good user experience. Its authentication, SSO, MFA, and identity management capabilities are well suited for large enterprise environments. I also like the direction Ping is taking with passwordless authentication and securing AI and non-human identities. **What do you dislike about Ping Identity?** The initial setup and configuration can be a little complex, especially for advanced enterprise use cases. There is also a learning curve when working across different Ping products. More streamlined configuration and simpler documentation would improve the overall experience.” **Recommendations to others considering Ping Identity:** To enhance user experience, consider providing more intuitive setup guides and interactive tutorials. Additionally, offering a centralized dashboard for managing all Ping products could streamline operations and reduce the learning curve. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity helps solve challenges around secure access, authentication, and identity management across enterprise applications. It provides capabilities such as SSO, MFA, and centralized access controls, which help reduce unauthorized access while simplifying the login experience for users. It also supports Zero Trust and passwordless authentication strategies, helping organizations strengthen security while maintaining a good user experience. ### 4. Comprehensive, Stable Authentication Suite That’s Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Naveen Kumar S. | Application Developer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 18, 2026 **What do you like best about Ping Identity?** Ping AM provides a comprehensive authentication suite that covers all the essential features while still being relatively easy to use. It supports industry-standard authentication protocols and modules, including OAuth, federation, SAML, and more. In production environments, the platform has proven to be highly stable. Ping AM also continues to evolve by adopting emerging technologies such as AI agent identity management, which reflects a clear commitment to staying ahead of industry trends. **What do you dislike about Ping Identity?** Upgrades haven’t been very straightforward for us, especially when deploying the Ping suite on our own cluster using custom images. From what I’ve seen, PingOne (cloud identity) provides a much more seamless experience because upgrades are fully managed. By contrast, our on-prem deployments have caused some challenges during upgrades in the past. That said, the support team has been great at helping us work through those issues and get back on track. **What problems is Ping Identity solving and how is that benefiting you?** Ping AM, Ping DS, and Ping IDM together serve as our centralized identity and access management solution. Ping AM handles authentication and authorization across our applications, Ping DS provides a reliable and scalable directory service for storing identity data, and Ping IDM manages identity lifecycle operations such as provisioning and synchronization. Together, they help us enforce consistent security policies, support single sign-on (SSO) for a seamless user experience, and integrate with industry-standard protocols like OAuth and federation. By consolidating identity management into a single platform suite, it reduces complexity and ensures secure access control at scale ### 5. Streamlined Login, Room for Deployment Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Sova S. | Senior Product Manager - CIAM **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I really like Ping Identity for its unified login experience that is super easy to use. This feature helps me and my team save millions of dollars compared to being on-premises. I also found the initial setup to be good, which makes the transition to Ping Identity seamless. **What do you dislike about Ping Identity?** I'm still learning, but I think the release bottleneck is something that needs improvement. When the team is ready to deploy code, there's a lot of back and forth to align on the release date. We don't have the autonomy to go and release without Ping Identity support, and the fact that the team is just one flow at a time is also limiting. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity provides a frictionless, unified login experience that's easy to use and has saved us millions compared to being on-premise. ### 6. Robust Yet Complex SSO & CIAM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek R. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I like Ping Identity's strong technical architecture, which gives me confidence in the company's reliability. The continuous improvement of the product reassures me that we're future-ready and with a company that's committed to growth. I also appreciate the excellent support, which provides peace of mind knowing that Ping's team is there to help us tackle any challenges that arise. **What do you dislike about Ping Identity?** I find the technical complexities in some Ping Identity products challenging. Specifically, the Ping Federate UI and controls are quite complex and require a significant amount of time to master and resolve issues when they arise. **What problems is Ping Identity solving and how is that benefiting you?** I find that Ping Identity provides enterprise SSO, customer access, and handles MFA with passwordless features. Its strong technical architecture and support give me peace of mind. ### 7. Powerful IAM with Setup Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Direct & Partner Account Executive, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I find Ping Identity to be a powerful enterprise IAM that's great for hybrid environments. It's a great platform, and I trust it in regulated and on-premises industries. I also appreciate that it keeps me employed as a partner due to its complexity in integration, which means it's not a simple plug-and-play, thus providing work opportunities. **What do you dislike about Ping Identity?** I find the product complexity to be a drawback. The initial setup of Ping Identity wasn't easy and required the assistance of a partner, which made it a bit challenging. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity is a powerful enterprise IAM, great for hybrid environments. It's trusted in regulated and on-premises industries. It solves the lack of work by providing complex integration challenges, which keeps me employed. ### 8. Strong Authentication and Identity Management for Enterprise-Grade Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2026 **What do you like best about Ping Identity?** Strong authentication and identity-management capabilities Good fit for large enterprise environments Flexible approach to different authentication requirements Suitable for highly regulated industries such as banking Strong security capabilities **What do you dislike about Ping Identity?** Ping Identity has a broad range of capabilities, so there can be a learning curve when implementing more advanced features. Clearer guidance and simpler implementation patterns for some complex scenarios could make adoption easier for teams that are new to the platform. **What problems is Ping Identity solving and how is that benefiting you?** Strong identity and authentication platform for enterprise banking I have hands-on experience implementing and leveraging Ping Identity as part of security initiatives for one of Australia's Big Four banks. We used the platform to support secure authentication and identity management in a highly regulated banking environment. What I particularly liked about Ping Identity was its flexibility in supporting enterprise authentication and access-management requirements. In a banking environment, security, reliability and scalability are critical, and Ping provided a strong foundation for implementing secure access patterns across enterprise applications. The platform is also well suited to complex environments where different applications and authentication requirements need to work together. From my experience, it helped us support the bank's broader security objectives while maintaining a good user experience. ### 9. Stable, Dependable Access Platform with Years of Reliable Uptime **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Stable dependable platform that has helped smooth secure access for our users for over 8 years. It also has been more than 2 years with no downtime for us. **What do you dislike about Ping Identity?** There is a lack of full end to end seamless process to modernize and move from legacy ping products to its modern cloud based options. Not all features are supported between license products and ones in ping one cloud based services. **What problems is Ping Identity solving and how is that benefiting you?** Frictionless single sign in experience that is liked by all users in our company ### 10. Scalable and Reliable Identity Management at Massive Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Manager - Access Management, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 **What do you like best about Ping Identity?** I really appreciate Ping Identity for its scalability and ability to handle complex identity management processes. It's great with passwordless functionality and excels at protecting applications and APIs at a large scale. It integrates really well with other technologies, especially with the newer capabilities like DaVinci for orchestration and PingCentral, which is a new experience for me. I find its templates extremely valuable as they speed up the process by allowing app owners to manage or change functions easily. Its reliability and ability to solve unique use cases are also big pluses for me. **What do you dislike about Ping Identity?** Sometimes the documentation could be more searchable and detailed. It's not that the documentation is bad, but there are times when there's missing information or it's not detailed enough, especially when looking for working examples. This can be challenging because everyone's unique environments don't necessarily align with out-of-the-box solutions. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for managing identity processes with PAM and IGA integration globally, solving complex user journeys due to segregated identity types at scale. ### 11. Smooth IDP Migration and Rapid SSO Partner Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** They helped us migrate from an outdated IDP, and we can now support MFA as well as our SSO partners. We went from one SSO partner to over 50 in just two years. **What do you dislike about Ping Identity?** The bring-your-own SIEM tool. I also wish it had the ability to manage the out-of-the-box dashboards, and that there were an option to create custom views on the dashboard. **What problems is Ping Identity solving and how is that benefiting you?** Our customers needed stronger authentication and authorization, and implementing that has helped us better secure their accounts. ### 12. DaVinci Enables Frictionless, Secure, Customized User Experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Ping Identity many products combined creates a frictionless secure experience for users. More specifically, the best is DaVinci and the ability to create customized user experiences. **What do you dislike about Ping Identity?** The downfall is most products seems to be built as a standalone product to be sold individually, although there is good to this, it also creates painpoints during implementation **What problems is Ping Identity solving and how is that benefiting you?** We use ping identity for sso and aic iga, its has truely modernized our entire identity footprint. More specifically, we have automated account recovery. ### 13. Easy Setup, Secure Identity Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I use Ping Identity for protecting our identities to ensure secure access. It's easy to configure, making it particularly useful for creating workflows or identity flows using Davinci and integrating with multiple tools like protection and ID verification. Compared to my Oracle background, setting up Ping Identity was a piece of cake. Overall, it helps us use a centralized access management system with adaptive access management, keeping our users secure and protecting against real-time identity access issues. **What do you dislike about Ping Identity?** I find Ping Identity's advanced services require a lot of process for customization or it feels less supported. **What problems is Ping Identity solving and how is that benefiting you?** We use Ping Identity for centralized access management, ensuring our secure access and protecting us against identity access issues. ### 14. Customer Authentication **Rating:** 2.0/5.0 stars **Reviewed by:** Adam V. | Head of Branch Operation, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** The ability to verify customers with confidence. **What do you dislike about Ping Identity?** Not working as good as it needs to. Needs to be more seamless va multiple layers of “products” tied together. **What problems is Ping Identity solving and how is that benefiting you?** Fraud mitigation and customer authentication. ### 15. Ping Identity: Strong Security Foundation with Smooth SSO and Flexible MFA **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **Describe the project or task Ping Identity helped with:** Ping Identity offers a comprehensive suite of identity management solutions, focusing on secure access, seamless SSO, and flexible MFA. It is designed to support both traditional and AI-driven environments, ensuring robust security and streamlined user experiences. **What do you like best about Ping Identity?** What I like most about Ping Identity is its strong security foundation. It provides dependable authentication, smooth SSO, and flexible MFA options. I also value how it supports AI protection by enforcing identity-driven access controls, helping ensure automated systems stay secure, accountable, and properly authorized. **What do you dislike about Ping Identity?** At times, Ping Identity can feel complex to configure, particularly when I’m setting up more advanced policies or working through integrations. **Recommendations to others considering Ping Identity:** To improve user experience, consider simplifying the configuration process and providing more intuitive guidance for setting up advanced policies and integrations. **What problems is Ping Identity solving and how is that benefiting you?** It addresses secure access and identity management effectively. For me, it means smoother logins, stronger MFA protection, and clearer authorization controls. It also supports protecting AI systems by ensuring automated agents have verified, accountable access. ### 16. Ping Integrates Seamlessly and Delivers Reliable SSO Authentication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 **What do you like best about Ping Identity?** Ping integrates very well with a lot of different technologies. It also performs very well for authentication. Used to enable SSO works well and have very little issues. **What do you dislike about Ping Identity?** There are some use cases where complexity will get the better of you on the configuration of Ping. For example, try to use Ping for session timeouts is complex and does not allow easily configuring sign-out for multiple applications. **What problems is Ping Identity solving and how is that benefiting you?** The biggest benefit of Ping Identity is and problem solve is integration of applications for SSO and providing claim for customization of authentication for different types of applications. ### 17. Ping’s Wide Range of Products Meets Diverse Client Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Ping offers a wide variety of products designed to meet different types of client requirements. **What do you dislike about Ping Identity?** As Ping acquires different products, Ping should clearly define which product is best suited for which type of requirement. **What problems is Ping Identity solving and how is that benefiting you?** Ping is helping solve business-to-customer use cases for my clients, and it’s making it easier for them to onboard customers quickly and securely. ### 18. Unmatched Stability and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about Ping Identity?** I find Ping Identity's system to be unbelievably stable and capable. It's impressively deployed in our own Kubernetes cluster along with cloud services, which really delivers an exceptional time to value. I appreciate the configurability from the software and the speed with the services. The risk-based access control and stability were key reasons for us to switch from Keycloak and OpenSAML. The initial setup was very easy, almost plug and play, although we needed to do a little work to make it function in our Kubernetes cluster. **What do you dislike about Ping Identity?** There is a limited amount of marketing and understanding regarding the solution stack in the market. Therefore integration partners will say 'we cannot do it' as their documentation does not mention it. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for risk-based authentication, seamlessly managing access and credentials, providing stability and comprehensive configurability, delivering exceptional time to value. ### 19. Hong Kong Jockey Club CIAM Implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Mark N. | Program Manager - Digital and Channels, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 **What do you like best about Ping Identity?** The working relationship, once established, was very productive. The two organisations worked together to address specific issues related to Hong Kong e.g. Features of Asian handset types, performance issues required by HKJC on race days etc. Integration with various digital channels was relatively straight forward. UI / UX provided a much improved customer experience. When needed support was given promptly and at the right time. Regular communication with the customer support team and Professional Services was invaluable. **What do you dislike about Ping Identity?** Development team appears to be largely US based so this means communication needs to be carefully managed. **What problems is Ping Identity solving and how is that benefiting you?** We had clock skew issues that impacted device binding. These have since been resolved. I understand cloud coverage was based out of Singapore, Hong Kong has subsequently been added. ### 20. Ping, it just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | IAM Engineering Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2026 **What do you like best about Ping Identity?** The ease of plugging a multitude of different multi-factor devices into its individual solutions makes it straightforward to support a wide variety of device authentication needs across our enterprise. **What do you dislike about Ping Identity?** Most of my dislikes have to do with bring your own telephony rollout for PingID, but the actual rollout has been fairly painless with Telesign. **What problems is Ping Identity solving and how is that benefiting you?** We are able to externalize our policy decisions in a modular way that allows us the ability to make surgical updates to our auth policy without the worry of blast radius. ### 21. Agentic AI and Passwordless Verification That Builds Trust **Rating:** 5.0/5.0 stars **Reviewed by:** C E. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** Agentic ai and passwordless.the way ping perform verification trust. **What do you dislike about Ping Identity?** I like everything ping is doing to protect identity and data. Although the architecture seems to be very complicated. **What problems is Ping Identity solving and how is that benefiting you?** Dealing with students doing their residency. It makes life easier and ease of comfort their identity won't be stolen. ### 22. Ping Identity Simplifies Standards-Based Identity Processes **Rating:** 5.0/5.0 stars **Reviewed by:** Phil C. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **What do you like best about Ping Identity?** I like that ping identity follows standards and simplifies processes that we previously need custom code for. **What do you dislike about Ping Identity?** The product portfolio is confusing to someone not familiar with the offerings **What problems is Ping Identity solving and how is that benefiting you?** Ping solves our web application SSO needs as well as out api and application account identities ### 23. Unmatched Flexibility That Enabled a Seamless Overnight Shift to Remote Work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** The flexibility of the technology and capability is second to none. We used it to take 90% of our workforce 100% remote overnight when Covid hit **What do you dislike about Ping Identity?** Cloud failover and dual homed options like we have with the deployed product **What problems is Ping Identity solving and how is that benefiting you?** Enterprise Recovery, secure zero trust authentications ### 24. Good for Networking, but Needs More to Win Us Over **Rating:** 1.5/5.0 stars **Reviewed by:** Vamshi K. | Principal Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Good for networking and meeting people, and for seeing the implementations they’ve done. **What do you dislike about Ping Identity?** Ping Identity’s fragmented product suite and complex DaVinci setup make deployment and upgrades painfully slow. **What problems is Ping Identity solving and how is that benefiting you?** Ping handles our SSO and federation across apps, cutting login friction and easing access management overhead. ### 25. Secure Two-Factor Authentication That Works Flawlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik kadam K. | Clinical Data Specialist, Biotechnology, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** April 21, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** It provides secure two factor authentication for sign in and it is secure and works flawlessly **What do you dislike about Ping Identity?** It sometimes don't give push notification to sign in so i have to go manually and enter the code for two factor authentication **What problems is Ping Identity solving and how is that benefiting you?** It benefit me by proving secure 2FA service and faster access to my work portals ### 26. Excellent Training Materials and Customer-Centric Design **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav D. | Technology Lead, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 15, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** The best parts are training materials and customer centric product design **What do you dislike about Ping Identity?** High Prices of professional certification **What problems is Ping Identity solving and how is that benefiting you?** Problems with transmit and separate identity DS. Ping is unifying them in one and making manageable easily ### 27. Seamless Authentication with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolaos P. | Senior Cybersecurity Identity Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 17, 2026 **What do you like best about Ping Identity?** I like the convenience of the new PingOne console as it feels more modern and light to handle. PingID works as expected, and I don't have a single complaint about it. It has enhanced security through centralized control, and the user experience has been significantly improved. The initial setup was pretty easy because the directions were simple, and there was a big support team from Ping Identity behind the scenes. **What do you dislike about Ping Identity?** Maybe Ping could start making things simpler like removing big groups of users from directory automatically **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity solves authentication and verification issues and connectivity problems with mobiles, while enhancing security through centralized control and improving user experience. ### 28. Flexible Modules and Easy Expansion Through a Centralized Portal **Rating:** 4.0/5.0 stars **Reviewed by:** johnny d. | Identity and access management lead associate, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** It offers different modules that you can add as needed, making it easy to expand through a centralized portal. **What do you dislike about Ping Identity?** Offhand there is nothing that i dislike about ping identity **What problems is Ping Identity solving and how is that benefiting you?** A centralized identity store for validating user access across independent applications. ### 29. Forward-Thinking Identity Platform with Flexible Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2026 **What do you like best about Ping Identity?** It’s forward-thinking about existing services as well as the next things to consider on the identity journey. The configuration options let us set it up to match our requirements, which makes integration smoother. **What do you dislike about Ping Identity?** The UI experience can be a little confusing, but I understand parts of it is because the platform is constantly being upgraded with a view to maintaining customer services **What problems is Ping Identity solving and how is that benefiting you?** Provides a single IDP base with enough options and forward thinking for us to add/consume services. In particular our recent requirement for token minting of JWT tokens and the ease within which we were able to demonstrate this as a working solution. ### 30. Easy-to-Use Ping Products That Just Work **Rating:** 4.5/5.0 stars **Reviewed by:** Karthik M. | Enterprise (> 1000 emp.) **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** Ease of use in all the products like Pingfederate, PingID, PingOne... **What do you dislike about Ping Identity?** Nothing much, probably need a better flow of documentation, previously it used to be good **What problems is Ping Identity solving and how is that benefiting you?** We use it for SSO, MFA, CIAM, verify ### 31. All-in-One Enterprise Identity, Governance, and Fraud Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay B. | Engineering Manager II, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** It includes all the identity, governance, and fraud solutions needed for an enterprise. **What do you dislike about Ping Identity?** It would be helpful to provide clearer dates for when new features will be rolled out. **What problems is Ping Identity solving and how is that benefiting you?** It benefits clients across all CIAM use cases. ### 32. Thoughtful Acquisitions and Strong Engagement Keep the Platform Ahead **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **What do you like best about Ping Identity?** The engagement and the thoughtful acquisitions that is shaping the platform to stay ahead of the threats and competition **What do you dislike about Ping Identity?** I think the downside we are experiencing now is the deployment / promotion process making it less agile and having to spend significant time and resources in coordination. **What problems is Ping Identity solving and how is that benefiting you?** Recently with the acceleration and partnership for us to be able to deliver in a secure way AI agents for the use of our advisors. ### 33. Ping’s Highly Effective Solutions That Solve Real-World Problems **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew L. | Practice Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Ping has a highly effective set of solutions that solve real world problems **What do you dislike about Ping Identity?** Sometimes, product enablement is up to par **What problems is Ping Identity solving and how is that benefiting you?** Authentication always, but now Ping is solving IGA, PAM, and Runtime Identity problems ### 34. Innovative App with a Smart AI Thought Process **Rating:** 4.0/5.0 stars **Reviewed by:** Krishan A. | Cyber Security Leader, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** App, agenda, innovation, AI thought process **What do you dislike about Ping Identity?** Great to have more connect in Canada region, Nothing as of now **What problems is Ping Identity solving and how is that benefiting you?** Enabling passwordless for our customers, securing AI agents ### 35. One of the Best Tools in the Industry with a Super Helpful Account Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 16, 2026 **What do you like best about Ping Identity?** One of the best tools in the industry. The account team is super helpful. **What do you dislike about Ping Identity?** Some of the configurations are not intuitive. Less integrations and documentation when doing app integration compared to Okta **What problems is Ping Identity solving and how is that benefiting you?** Workforce identity ### 36. Strong Authentication and Security You Can Trust **Rating:** 4.5/5.0 stars **Reviewed by:** Theerthagiri S. | Senior Software Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2026 **What do you like best about Ping Identity?** Authentication process and security is good **What do you dislike about Ping Identity?** Documentation and support when we raised for any queriers and release or upgrade documentation steps **What problems is Ping Identity solving and how is that benefiting you?** Identity authentication and management it helps us to introduce friction and manage the flow ### 37. Seamless Integration and Excellent Performance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 05, 2026 **What do you like best about Ping Identity?** Seamless integration paired with excellent performance. **What do you dislike about Ping Identity?** It competes with other internal options. **What problems is Ping Identity solving and how is that benefiting you?** It provides strong, effective authentication while still being convenient to use. ### 38. Strong Enterprise AI Agent Identity and Runtime **Rating:** 4.0/5.0 stars **Reviewed by:** KASIRAJAN S. | Information Security Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** AI agent runtime identity for user in enterprise **What do you dislike about Ping Identity?** Architecture overview how AI agent works **What problems is Ping Identity solving and how is that benefiting you?** Ping have lot of light weight component fit ### 39. Strong Integrations, Enterprise-Ready Performance, and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Drs. Peter J. G. | IAM Lead Architect at Capgemini / Senior Cybersecurity Architect, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 22, 2026 **What do you like best about Ping Identity?** Good integration with a lot of different technology types. Performance is good to support even very large organizations. Good connection with their support organization **What do you dislike about Ping Identity?** PingFederate UI could be improved to make authorization policy flow easier to read. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity can cover any topic within our Access Management layer ### 40. Helpful, Responsive Support That Builds Product Knowledge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** As a customer, I’ve found the vendor’s support to be helpful and responsive. **What do you dislike about Ping Identity?** Ping has been helpful in building my knowledge around product usage. That said, sometimes the guidance feels very niche to the specific product setup you’re using, so it doesn’t always apply to an everyday setup. **What problems is Ping Identity solving and how is that benefiting you?** Identity security for customers and access management items ### 41. Innovative and Highly Responsive to Customer Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Kurian Varghese T. | Director of Infrastructure, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 02, 2026 **What do you like best about Ping Identity?** Innovative and responsive to customer demand. **What do you dislike about Ping Identity?** Not anything in. Particular. **What problems is Ping Identity solving and how is that benefiting you?** Identity security ### 42. Comprehensive Identity Suite for Authentication, Authorization, and Sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** A range of identity products that covers everything from authentication and authorization to session management. **What do you dislike about Ping Identity?** Bug fixes in the current version require installing a new version. They aren’t made available as patch fixes. **What problems is Ping Identity solving and how is that benefiting you?** Online user authentication and registration, with access management for the web layer and Active Directory components. ### 43. Excellent Interoperability for Identity Protection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** The interoperability of the various products to allow multiple products to work closely together to protect identity **What do you dislike about Ping Identity?** Only downside is the current pricing model. Our company has moved much of our work elsewhere because of our **What problems is Ping Identity solving and how is that benefiting you?** Single sign on and MFA in an easily configurable environment ### 44. Great Security with Professional Demonstrations **Rating:** 4.0/5.0 stars **Reviewed by:** Richard K. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about Ping Identity?** I like the good products that Ping Identity offers and the AI focus. The professional and interesting demonstrations and the secure AI are features I appreciate. **What do you dislike about Ping Identity?** At the last demonstration there could have been more of a focus on the products. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for Identity and Access Management federation, solving federation issues. ### 45. Easy-to-Use UI with Plenty of Connectors and Decent Ping Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 20, 2026 **What do you like best about Ping Identity?** Decent UI, easy to use functionalities, some many connectors to test out multiple features, decent support from Ping. **What do you dislike about Ping Identity?** We need to purchase multiple modules for multiple functionalities, other than that rest everything is good **What problems is Ping Identity solving and how is that benefiting you?** Multiple Identity related in authentication, authorization, a bit of user provisioning as well ### 46. My Experience on PingID **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 09, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** One of the best things I like about PingID is the smooth authentication experience there is no need to manually enter codes **What do you dislike about Ping Identity?** Overall, the experience with Ping Identity is good and stable. One improvement area could be the mobile authentication flow sometimes when the push notification appears and I tap on it, the app does not open properly or respond immediately. **Recommendations to others considering Ping Identity:** Best application for MFA **What problems is Ping Identity solving and how is that benefiting you?** We use this to login into the vault and also now started to use this for connecting client VPN too. ### 47. Great Products That Help Meet Our Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2026 **What do you like best about Ping Identity?** Great Products that help us challenging Our Business need **What do you dislike about Ping Identity?** Often new contact persons for success management and sales **What problems is Ping Identity solving and how is that benefiting you?** User journey in authentication ### 48. Loving It So Far—Great New Capabilities and Networking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Learning about new capabilities and networking. **What do you dislike about Ping Identity?** I don't see anything to dislike. This is my first experience and loving it so far. **What problems is Ping Identity solving and how is that benefiting you?** Authentication and authorization for workforce and customers. ### 49. Verified Trust Shines for Customer Identity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Verified Trust for the customer identity space **What do you dislike about Ping Identity?** Ping provides intelligent access for workforce spaces. **What problems is Ping Identity solving and how is that benefiting you?** It is really solving ATO in customer space ### 50. Easy Workflows, but AI Results Need Better Accuracy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about Ping Identity?** Its ease of use in application and workflows. **What do you dislike about Ping Identity?** Steep learning curve and complex setup requirements **What problems is Ping Identity solving and how is that benefiting you?** Ping is solving the MFA and SSO which helps with a unified secure authentication process. **Official Response from Kim Richard:** > Thanks for sharing your feedback. We’re glad Ping Identity is helping with MFA and SSO, and we’d appreciate learning more about the setup challenges and the inaccurate AI results you experienced. If you’re open to it, feel free to reach out to me directly and I'd be happy to help. Kim Richard / Sr Customer Marketing Director / kimrichard@pingidentity.com ## Ping Identity Discussions - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for) - [tay safe. Use 2FA.](https://www.g2.com/discussions/34109-tay-safe-use-2fa) - 2 upvotes - [View Ping Identity pricing details and edition comparison](https://www.g2.com/products/ping-identity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-22+23%3A25%3A25+-0500&secure%5Bsession_id%5D=f4d43759-67d0-4d15-bef9-d6c3ff8858f0&secure%5Btoken%5D=dd4d68de0041b8984995f0b6bfa95b70e9369c321c4e3edf2d477c817bdac552&format=llm_user) ## Ping Identity Features **Additional Functionality** - Generative AI - AI Copilot - Access Controls/Permissions - Active Directory Integration - Multiple User Accounts - Data Verification - Access Management - Activity Dashboard - Secure Data Storage - Data Security - Biometrics - HIPAA Compliant - SSL Security - Alerts/Notifications - API - Data Synchronization - Secure Login - Policy Management - User Management - Real-Time Data - Password Management - Self Service Portal - Reporting/Analytics - Employee Onboarding - Activity Tracking - Audit Trail - Compliance Management - Credential Management - Third-Party Integrations - Workflow Management **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) - Two-Factor Authentication - Authentication **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication - Knowledge-Based Authentication - Two-Factor Authentication - Mobile Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations - Password Synchronization - Password Management - Credential Management - Password Policies **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests - Configurable Workflow - User Management - User Session Management - Password Management - Workflow Management - Policy Management - Access Management - Endpoint Management **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking - Access Management - Two-Factor Authentication **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege - Compliance Management - Remote Monitoring & Management - Credential Management - Incident Management - Alerts/Notifications - Real-Time Notifications - Network Security - Multi-Factor Authentication ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration - Single Sign On **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Push Notifications - Access Control - Email Alerts - Data Security - Reporting/Analytics - Knowledge Base Management - Monitoring - Multiple Authentication Methods **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Reporting** - Audit log - Reporting - Event Logs **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Additional Functionality** - Real-Time Notifications - Access Certification - Behavioral Analytics - Self Service Portal - Generative AI - Multiple Authentication Methods - User Provisioning - Data Security - Reporting/Analytics - Single Sign On - Automatic User/Device Recognition - Unified Directory - Self-Service Access Request - AI Copilot **Additional Functionality** - Role-Based Permissions - Audit Trail - Approval Process Control - Security Auditing - Activity Tracking - Data Verification - Reporting/Analytics - Activity Dashboard - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - HIPAA Compliant - Behavioral Analytics - Application Access Control - Multiple User Accounts - PCI Compliance - API - User Activity Monitoring - Device Auto Discovery - Generative AI - Network Monitoring - AI Copilot - Real-Time Monitoring - Threat Intelligence **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis ## Top Ping Identity Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (872 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (527 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (273 reviews)