Ping Identity Reviews & Product Details

Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management.

Product Website

Seller

Ping Identity

Discussions

Ping Identity Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Thai, Turkish, Chinese (Simplified)

Overview by

Saira Guthrie

Pricing

Pricing provided by Ping Identity.

Cloud MFA & SSO

Per User Per Month

View More Pricing Information

Ping Identity Integrations

(4)

Verified by Ping Identity

Ping Identity Media

Logging in to Ping Identity's cloud MFA & SSO platform.

Ping Identity Demo - Various Options To Connect Users

"Add an Identity Repository" guided wizard so that anyone can connect to anything – securely.

Ping Identity Demo - Easily Monitor Authentications

Global view dashboard for easy visibility into global usage.

Ping Identity Demo - PingID Configuration Settings

Above the fold screenshot of Ping Identity's workforce MFA user interface.

Official Downloads

(4)

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Peter B.

Manager - Access Management

Mid-Market (51-1000 emp.)

4/16/2026

"Scalable and Reliable Identity Management at Massive Scale"

5/5

What do you like best about Ping Identity?

I really appreciate Ping Identity for its scalability and ability to handle complex identity management processes. It's great with passwordless functionality and excels at protecting applications and APIs at a large scale. It integrates really well with other technologies, especially with the newer capabilities like DaVinci for orchestration and PingCentral, which is a new experience for me. I find its templates extremely valuable as they speed up the process by allowing app owners to manage or change functions easily. Its reliability and ability to solve unique use cases are also big pluses for me. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Sometimes the documentation could be more searchable and detailed. It's not that the documentation is bad, but there are times when there's missing information or it's not detailed enough, especially when looking for working examples. This can be challenging because everyone's unique environments don't necessarily align with out-of-the-box solutions. Review collected by and hosted on G2.com.

Mark N.

Program Manager - Digital and Channels

Enterprise (> 1000 emp.)

4/16/2026

"Hong Kong Jockey Club CIAM Implementation"

4.5/5

What do you like best about Ping Identity?

The working relationship, once established, was very productive. The two organisations worked together to address specific issues related to Hong Kong e.g. Features of Asian handset types, performance issues required by HKJC on race days etc.

Integration with various digital channels was relatively straight forward.

UI / UX provided a much improved customer experience.

When needed support was given promptly and at the right time. Regular communication with the customer support team and Professional Services was invaluable. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Development team appears to be largely US based so this means communication needs to be carefully managed. Review collected by and hosted on G2.com.

Nikolaos P.

Senior Cybersecurity Identity Engineer

Enterprise (> 1000 emp.)

4/17/2026

"Seamless Authentication with Exceptional Support"

5/5

What do you like best about Ping Identity?

I like the convenience of the new PingOne console as it feels more modern and light to handle. PingID works as expected, and I don't have a single complaint about it. It has enhanced security through centralized control, and the user experience has been significantly improved. The initial setup was pretty easy because the directions were simple, and there was a big support team from Ping Identity behind the scenes. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Maybe Ping could start making things simpler like removing big groups of users from directory automatically Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

4/20/2026

"Forward-Thinking Identity Platform with Flexible Configuration"

5/5

What do you like best about Ping Identity?

It’s forward-thinking about existing services as well as the next things to consider on the identity journey. The configuration options let us set it up to match our requirements, which makes integration smoother. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

The UI experience can be a little confusing, but I understand parts of it is because the platform is constantly being upgraded with a view to maintaining customer services Review collected by and hosted on G2.com.

Drs. Peter J. G.

IAM Lead Architect at Capgemini / Senior Cybersecurity Architect

Enterprise (> 1000 emp.)

4/22/2026

"Strong Integrations, Enterprise-Ready Performance, and Great Support"

4.5/5

What do you like best about Ping Identity?

Good integration with a lot of different technology types. Performance is good to support even very large organizations. Good connection with their support organization Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

PingFederate UI could be improved to make authorization policy flow easier to read. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

4/16/2026

"Easy-to-Use UI, Smooth Integrations, and Simple Troubleshooting"

4.5/5

What do you like best about Ping Identity?

Easy to use UI and integrations and also easy troubleshooting on performace. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Downside of Ping is the Pricing and maintaining multiple instances for our on-prem model Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

1/3/2024

"Best IAM solution provider."

4.5/5

What do you like best about Ping Identity?

One of the most helpfull feature that I found about ping indentity is that it provides multiple soultion to the user for SaaS(Security as a Service), ping identities product like ping federate, ping access, ping directory and ping id are products that I worked on and found them very user friendly for administrator. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

one thing that I don't like about ping identity is that some of there sofware insterface is very complex like ping authorize and ping directory. Review collected by and hosted on G2.com.

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

9/9/2023

"PingIdentity is one of the best MFA for protecting the Company Employee account"

4.5/5

What do you like best about Ping Identity?

PingIdentity provide 2FA security from unauthorized access to the account even if the Password is compromised. Due to which the IT infra and valuavle sensitive data is always secure. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

PingIdentity App some times take time to show popup when new access is requested. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Enterprise (> 1000 emp.)

6/12/2023

"Struggle with Profesional Services"

1/5

What do you like best about Ping Identity?

We have been unable to actually start using it at a large scale. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Very difficult to integrate with our complex environment. Ping has good features, but we also want to integrate with other products. Review collected by and hosted on G2.com.