What do you like best?
The ease of it when it works. I have always used it whenever my main service (Zoom / Skype) has issues. But that does not mean that this has issues. It has worked only in that means for me.
The speed. The app size and the ease.
What do you dislike?
Updating (100%) and it just hangs. Everytime you open join.me app, it updates - in windows.
I am not sure what is getting updated. Every single time. I am not happy about it at all.
Recommendations to others considering the product
Use it fresh when you do not have any further options. If you are using the existing product, it will keep updating. I am not sure why. My attachment would help you understand the reality.
Basically, when I have asked people to use join.me, I was able to accomplish 50% of the time - what I desired.
I do not have to tell the users what to do. They understand the app and install it and get ready in minutes.
However, there is another side to it. Sometimes, if they face issues, then it is done. We will not progress.
What business problems are you solving with the product? What benefits have you realized?
As I mentioned, this gets used as a backup service in both the organizations that I work.
The benefits are - When it works, I can ask the users to install and get up to speed in minutes.
There is no need for any explanation. Open - Install - type number - boom, you see the screen.