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ClickSend

By ClickSend

4.1 out of 5 stars

How would you rate your experience with ClickSend?

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ClickSend Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$

ClickSend Integrations

(1)
Integration information sourced from real user reviews.
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ClickSend Reviews (49)

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Reviews

ClickSend Reviews (49)

View 2 Video Reviews
4.1
49 reviews

Pros & Cons

Generated from real user reviews
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JT
CRM Marketing Specialist
Mid-Market (51-1000 emp.)
"ClickSend SMS Review"
What do you like best about ClickSend?

It's very easy to use, cost effective and useful for our SMS Marketing Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Nothing I can think of, but more robust features would be useful Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business (50 or fewer emp.)
"Simple, no-frills but gets job done"
What do you like best about ClickSend?

Easy to use and set up. Well priced solution Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Lacks many of the bells and whistles of a more sophisticated program Review collected by and hosted on G2.com.

Fred S.
FS
President
Small-Business (50 or fewer emp.)
"It works well, but it doesnt feel like a mature thought out product."
What do you like best about ClickSend?

The API (Zapier, Make.com) is excellent and it's easy to automate updating your lists. This elimiantes manual updates. Easy to register the number (as is now requreired). Customer support is the absolute best! Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

It is missing basic features. If you get a reply, there's no flag in the Messenger to let you know there's a new text reply. The interface is odd sometimes, not sure why there's a difference between Quick SMS and a Campaign. The Camapign is actually more restrictive and it doesnt allow you to select multiple lists, like the Quick SMS option does. It's odd. There's a delay in sending a message as they reivewed somehow. Other services just send out your message. Review collected by and hosted on G2.com.

Bhabisya B.
BB
Content creator
Small-Business (50 or fewer emp.)
"One of the best and easy to use platform for SMS"
What do you like best about ClickSend?

What I like the most about ClickSend is that it's very easy to use. It just take few seconds to singup and start using it. And it also has lots of features. And their customer support is also great with that live chat. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

What I like the least about ClickSend is their pricing. I used their service to send SMS, but it's too expensive compared to the local providers I know. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Solid SMS solution"
What do you like best about ClickSend?

We use ClickSend for SMS (text) marketing, and it was easy to set up and get running quickly. Cost-effective and meets the needs of our client. I like that it's easy to upload contacts. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

I need to be able to select *mutiple* contact lists for an SMS campaign. Review collected by and hosted on G2.com.

Allen E.
AE
President/CEO
Small-Business (50 or fewer emp.)
"Very cool and useful service"
What do you like best about ClickSend?

Clicksend is a swiss army knife of marketing. I've used it to send text campaigns, one-off text messages, postcards, and letters all priced great. The print quality is great and mail times fast. It can also do text-to-speech calls, fax, and emails. I love that I can plug it into my CRM (ActiveCampaign) and trigger different actions based on different triggers. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Not much to dislike. It does what it is supposed to do, it was easy to set up, and their online, email and call customer center is incredibly patient and helpful. THeir email newsletters are very entertaining and I even look forward to them! Review collected by and hosted on G2.com.

BE
Small-Business (50 or fewer emp.)
"Great Service and Product!"
What do you like best about ClickSend?

The service offered great rates, was user-friendly, and had a straightforward authentication process. As my team required a mass contacting service, I was able to send my first message before lunchtime. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

I wish there wasn't a character limit for messages. It's frustrating to send multiple messages or edit my content to fit the limit. It would be great if the platform could allow extended notifications, especially for essential communications requiring more detailed explanations. Review collected by and hosted on G2.com.

Mostafa R.
MR
Owner
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly and Easy Communication with ClickSend"
What do you like best about ClickSend?

Its versatility and convenience in sending and receiving messages. With ClickSend, users can send messages via different channels without needing to switch between different applications or platforms. Its user-friendly interface and APIs make it easy to integrate with existing systems and automate workflows. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

When it comes to ClickSend, there is little to criticize. However, it's worth noting that certain features may not be available for all countries or regions. Despite this, ClickSend continues to expand its global reach, providing excellent service to more and more users worldwide. Review collected by and hosted on G2.com.

Doly  M.
DM
Sales Operations Coordinator
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"distinctive and easy-to-use tools that enable us to organize advertising campaigns better."
What do you like best about ClickSend?

ClickSend's easy-to-use tools help us develop and execute marketing campaigns better, and we can customize several funnels to meet the needs of all potential clients. It's great how easy it is to set up contact lists, and it helps with its ability to integrate with our CRM system. I also find the procedures for designing advertising campaigns very simple, as there are many ready-made templates that can be easily customized to meet our content. The reports also tell us how many people the campaigns actually reached, so we can figure out how well they worked and where they could be better. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

I did not face many difficulties, as the support team helped us with the procedures for linking with other applications that we use to deal with workflow and customer management, which enabled us to manage all marketing campaign activities from one platform. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Small-Business (50 or fewer emp.)
"ClickSend Review: The All-in-One Messaging Platform for Businesses"
What do you like best about ClickSend?

Wide range of messaging services: ClickSend offers a variety of communication solutions, including SMS, MMS, voice, email, fax, and postal mail, among others, which allows businesses to reach their customers through their preferred channels.

User-friendly interface: The platform is designed with a simple and intuitive interface, making it easy for users to navigate and use the different features.

Automation capabilities: ClickSend's automation features allow businesses to streamline their communication workflows, saving time and resources, and improving efficiency.

Integration with other tools: ClickSend can be easily integrated with other business tools and platforms, such as CRMs, email marketing software, and project management tools. Review collected by and hosted on G2.com.

What do you dislike about ClickSend?

Pricing: Some users have reported that ClickSend's pricing can be a bit expensive, especially for businesses with high-volume messaging needs.

SMS delivery issues: A few users have reported occasional delays in SMS delivery, which can be a concern for businesses that rely on real-time messaging.

Limited customization options: While ClickSend offers a variety of messaging services, some users have reported that the platform lacks customization options, which can limit their ability to tailor messages to their specific needs. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Perceived Cost

$$$$$
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ClickSend Features
Bulk SMS
Two-Way Text Messaging
Text Scheduler
Reporting
Automation