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Online Appointment Scheduling reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Online Appointment Scheduling Software

Online appointment scheduling software provides customers with a portal to book an appointment online, and enables businesses to track and manage those appointments.. This software enables businesses to schedule appointments, view calendars, print schedules and forms, customize schedules, and enforce scheduling rules. Additional features can include: built-in, automated emails (reminders, follow-ups, cancellations, rescheduling, etc.) and/or notifications, online payment for services, custom profiles, and calendar integrations. These tools are used by a variety of business segments, such as health and wellness professionals, salon and beauty professionals, professional service providers, and medical professionals. Online scheduling software can integrate with content management systems, website builders, email software, and calendar software, among others.

To qualify for inclusion in the Online Appointment Scheduling category, a product must:

Have a scheduler that can be viewed, managed, and edited by administrators and multiple users
Provide multiple calendar views by user
Gather contact information for appointment-makers
Send appointment notifications to customers

Top 10 Online Appointment Scheduling Software

  • Calendly
  • Doodle
  • Acuity Scheduling
  • HubSpot Sales Hub
  • YouCanBook.me
  • Thryv
  • Groove
  • 10to8
  • Cirrus Insight
  • TimeTrade

Compare Online Appointment Scheduling Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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(894)4.7 out of 5
Entry Level Price:Free

Calendly, a powerful yet simple automated scheduling tool, takes the work out of connecting with others so you can accomplish more... Millions of users benefit from an enjoyable scheduling experience, more time to spend on top priorities and flexibility to accommodate individual users and large teams alike. Calendly works with Google, Office 365 and Outlook calendars and apps like Salesforce, Stripe, GoToMeeting and Zapier for a seamless user experience.

(2,017)4.4 out of 5
Entry Level Price:$6/month 1 User

The world’s leader in online scheduling, Doodle is the most powerful way to schedule meetings with clients, colleagues, and teams. Find the best time for one-to-ones, team meetings, and more with our suite of user-friendly calendar tools. Learn why Doodle is trusted by 30 million users every month to get people together, regardless of the calendar solution they use.

(343)4.7 out of 5

Its like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesnt have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Square, Stripe, or Paypal, and even cancel or reschedule all on their own--without you having to drive yourself crazy.

(6,624)4.3 out of 5
Entry Level Price:$0

Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams. Sales Hub is built on the HubSpot CRM platform, where customer data, tools, and teams come together to create a single source-of-truth. Tap into our expansive ecosystem of app and solutions partners to craft an exceptional end-to-end customer experience. Whether it’s strategies, servi

(1,359)4.7 out of 5
Entry Level Price:Free

Scheduling can be easy, customizable, scalable, connected AND secure. With YouCanBook.me, you get: Fast implementation - Be bookable in minutes. Customization - Personalized emails & SMS can send to anyone, at any time during the booking process - and booking pages can match your design and international language needs. Scalability - A booking system that works with teams large and small. Integrations - Directly connect Zoom and Gmail, take payments with Stripe, and use Zapier t

(115)4.6 out of 5
Optimized for quick response

Thryv is an end-to-end client experience platform built for small businesses. Software that helps you get the job, manage the job and get credit, all from a single screen. Helping small business owners meet today’s expectations, from one simple platform. Include best in class support, available anytime – unlimited 24/7, with business specialists who understand the goals and unique needs of small business owners. Thryv automates tasks and puts customers at the center of your business, with one e

(1,250)4.7 out of 5
Optimized for quick response

Groove is the leading sales engagement platform for enterprises using Salesforce, specializing in ease-of-use, ease-of-administration, and cross-team collaboration. Built for the needs of full-cycle sellers, Groove automates non-sales activities so that pre- and post-sales reps can spend more time building relationships and generating revenue. On average, Groove gives revenue teams 20% of their time back to focus on higher-value activities. Groove’s Salesforce-native architecture can be customiz

(170)4.7 out of 5
Entry Level Price:Free

10to8 is all-in-one Appointment Scheduling and Online Booking software trusted by over 50,000 businesses worldwide. Automate your workflows, rid your business of wasted time and costly no-shows. Get Started Today!

(1,320)4.2 out of 5
Optimized for quick response
Entry Level Price:$27 per user/month

Get the missing features for Gmail or Outlook. 250,000 professionals use Cirrus Insight in Gmail or Outlook to track email and attachment opens, create personalized email templates, send email drip campaigns, set follow-up reminders, and schedule three times more meetings with customers. Cirrus Insight also offers world-class Salesforce integration. We get it. You work in your inbox to connect with customers. You need all the tools to close a deal in one place. Connect with leads, set up warm

(117)4.4 out of 5
Entry Level Price:$78 per user/year

TimeTrade Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses. Connect prospects and customers – at the peak of their interest through any channel – with the right team member. Scheduler increases revenue by creating personalized customer experiences and maximizes the efficiency of your team throughout the entire bu

(214)4.4 out of 5
Optimized for quick response

What is Revenue Grid? Revenue Grid is an AI Guided Selling platform that nudges sales teams with step-by-step guidance towards actions that bring the best results, shows deals at risk, and prioritizes tactics with the greatest impact. Revenue Grid helps sales teams sell more by providing: Guided selling - Reduce human error and increase sales velocity with guiding Signals based on AI suggestions and your team’s own playbook Pipeline Visibility - See the health of every deal at a glance

(91)4.3 out of 5
Optimized for quick response
Entry Level Price:$49 per month

Now more than ever, Housecall Pro is the field service software that stands for value, innovation, and community. Used by over 15,000 businesses, it’s consistently one of the highest-rated (if not the highest rated) web or mobile apps by Pros in HVAC, Plumbing, Electrical, Carpet Cleaning, and many other verticals. Housecall Pro’s all-in-one approach provides solid value with core features like dispatching, job scheduling, payment processing, estimates, automated invoices and receipts, custome

(33)4.4 out of 5
Entry Level Price:$40 Per Month

HoneyBook helps creative small business owners simplify their business process from first inquiry to final payment, so they can grow their business and enjoy the freedom of being their own boss. Core Features: - Invoices - Proposals - Online payments - Scheduling - Contact form and lead management - Branded brochures - Bookkeeping - Quickbooks integration - Automatic payment reminder - Client portal + login

(44)4.4 out of 5

Designed especially for small business, vCita makes running your business a breeze: >> Easily keep track of your interactions with customers by keeping notes & viewing clients payment history from a friendly dashboard. >> Manage your billing in no-time by sending branded estimates, invoices & receipts. Send automated payment reminders to avoid late payments. >> Look like the big boys: create sleek email & SMS campaigns. Empower clients to schedule an appointment via

(19)4.3 out of 5

Wix Bookings makes it easy for customers to schedule appointments and classes right on your website.

SuperSaaS offers one of the best online appointment booking solutions. Our software is affordable, extremely flexible and yet super easy to use. A wide range of customizable features lets you create the perfect appointment schedule to suit your needs. Our online step-by-step guidelines ensure that your schedule is up and running in minutes. If you have any questions about system settings, we offer detailed tutorials and excellent customer support. Your schedule can be integrated into your web

(19)4.7 out of 5
Entry Level Price:$19.99

Appointy is a simple, functional and power scheduling software designed to help you grow and manage your business. Appointy allows you to accept appointments online, send automated email/ Sms reminders, integrate with social media and Google calendar, accept online prepayments, create deals & discounts and much more. Appointy supports 100+ verticals. No matter what the size of your business, we have a plan designed specifically for you. Find out why over 150,000 businesses around the world

(53)4.6 out of 5
Entry Level Price:$0

Revenue teams at companies like Square, Salesloft, Twilio, Zoominfo, Snowflake, Spotify, and Forrester use Chili Meetings to convert more leads into meetings and revenue. Our Meeting Lifecycle Automation suite goes far beyond a simple booking link. Each tool is purpose-built to help you book every meeting faster and make life easier for your prospects and customers. Chili Piper is a suite of automated scheduling tools that help revenue teams convert more leads into qualified meetings and our

(14)4.3 out of 5

View everything from appointments, classes, workshops and personal time on the easy to read calendar on your computer, tablet or smartphone. Access appointment details like specific notes, additional appointments for the day and client details.

(50)4.2 out of 5
Entry Level Price:$0 per month

x.ai is a tool that helps you and your team share ideal availability so meetings get scheduled. When you connect all of your calendars with x.ai, the tool can instantly review your availability and preferences to find ideal meeting times. You can share a link to these time options or tell x.ai to send them directly to your guests. With x.ai, you can automate the most tedious parts of scheduling — things like finding compatible times to meet with large groups, sending follow-ups and reminders,

(95)4.4 out of 5
Entry Level Price:$0

SimplyBook.me offers a simple and yet extensive online appointment scheduling software that works for all companies accepting time appointments. Now your clients can finally book appointments online 24/7 and receive sms/email reminders to eliminate No Shows. You will get your Booking web page, Facebook booking button, Google calendar sync, Promotional Feature, Ability to sell products upon booking, Membership features, Gift Card sales, Statistics on your bookings, Booking button if you already h

(13)4.5 out of 5
Entry Level Price:$19 month for 1 Staff.

Timely is business management software for busy salons, spas and wellbeing businesses. ORGANISE YOUR DAY • Scheduling calendar for appointments & classes • Staff roster and permissions to determine availability • Mobile access on any device • App for iPhone/iPad TAKE YOUR BUSINESS ONLINE • Online bookings on your website and Facebook page • Free mini website for bookings STAY IN TOUCH • Appointment reminders via Email & SMS • Automated follow-up reminders • SMS & email marketi

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork. A memorable an

(87)4.4 out of 5

TimeTap Online Scheduling is a simple & effective tool for the multifaceted and over-stressed life of service providers & appointment based businesses. The "insanely simple" booking software provides a client-focused approach to getting appointments on your schedule with beautiful, fluid calendars and lists to navigate & manage your time. The mobile friendly design lets you get appointments booked by anyone at any time from anywhere. With scheduling available right on your website,

(24)4.3 out of 5

With Square’s appointment scheduling software, customers can always access your availability and book their appointment online. Easily keep your schedule open and attract new business—even when you’re done for the day.

(341)3.7 out of 5
Optimized for quick response
Entry Level Price:$129 per month

Mindbody business management software elevates your customer experience—from the moment they find you on our app to their next visit. Catch their eye with automated promotions (like intro offers) and personalized email/text campaigns. Get them in the door faster with online booking and scheduling. Then, track your sales and their progress with advanced reporting. Building your brand? Make your own custom app, filled with all your services and deals. You can even collect reviews and reward your m

(21)4.3 out of 5

Increase sales, delight customers. Let prospects and clients schedule meetings while your team works. Add customer scheduling superpowers to your website. Add booking pages to your website in minutes. Let prospects and clients schedule meetings in seconds. Let prospects and clients choose when to meet with your team. Share your team’s availability to reduce scheduling delays. Connect with your G Suite, Office 365, Exchange, Outlook, or iCloud calendars. Send calendar invitations with secure v

(18)4.9 out of 5

Hupport is an appointment scheduling software that is specifically designed for small businesses. It helps small businesses to grow and increase revenue by providing an easy and efficient platform that prospects, customers and clients can use to schedule and book appointments easily and very fast.

(11)4.6 out of 5
Entry Level Price:$29 per month

Genbook is a smart and simple online solution that helps small business entrepreneurs build a better business experience. Since 2006, Genbook has helped over 22,000 small businesses in the hair, beauty, personal service and wellness industries.

(13)4.5 out of 5
Entry Level Price:Free month

Bookafy differentiates in 3 ways. Design - our product is beautiful for both the customer and the business... Bookafy embeds into websites via iframe and pop up, as well as a free booking page. Customize color, font, lines to match your brand. Flexibility - Bookafy is very robust and supports almost every use case. Bookafy integrates with many other products like Exchange, Outlook, Icloud, Google and CRMs including Salesforce, PipelineDeals, Zoho, Hubspot... and video conferencing with Zoom,

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Check out the G2 Grid® for the top Online Appointment Scheduling Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
Leaders
High Performers
Contenders
Niche
Cirrus Insight
TimeTrade
Appointy
Mindbody
ScheduleOnce
Groove
Square Appointments
SimplyBook.me
Genbook
AppointmentPlus
Setmore
Calendly
Booksteam
Doodle
x.ai
YouCanBook.me
10to8
HubSpot Sales Hub
Timely
Bookeo
Housecall Pro
OnSched
Chili Piper
Appointlet
Acuity Scheduling
TimeTap
SuperSaaS Appointment Scheduling
Schedulicity
AppointmentCore
vcita
Bookafy
Revenue Grid
Appoint.ly
Thryv
Zoom.ai
ConexED
24sessions
HoneyBook
Microsoft Bookings
Starfish
GoodTime
Wix Bookings
Hupport
Market Presence
Satisfaction

Learn More About Online Appointment Scheduling Software

What is Online Appointment Scheduling Software?

Online appointment scheduling software solutions are designed to keep your events and meetings organized. These software solutions are especially valuable to businesses who offer appointment-based services to their customers. Businesses can manage their upcoming appointments and take reservations for future meetings. These solutions tend to offer a customer portal so they can book the appointment themselves right on the platform. Online appointment scheduling software tends to integrate with solutions such as content management systems and website builders so that businesses can integrate these solutions right in their business’ website.

This software eliminates the need for customers to call businesses and for those businesses to keep paper calendars and planners. Online appointment scheduling software automates the business appointment scheduling process on both sides of the equation. These solutions also let users print schedules and forms, customize schedules, and enforce various scheduling rules.

This software can also facilitate cancellations, help users reschedule their appointments, and assist with online payment options. This software is able to send reminders to all parties involved in an upcoming appointment and capture customer information so businesses can run effective and targeted marketing campaigns.

Online appointment scheduling software is leveraged by businesses to help book a number of different kinds of appointments, including but not limited to classes, workshops, tours, and more. Businesses in many different fields can use these solutions to their advantage as well. For example, fitness organizations can use this software to book workout classes and personal training sessions. Those in the food service industry can use online appointment scheduling software for restaurant reservations and catering appointments.

Key Benefits of Online Appointment Scheduling Software

  • Reduce no-shows to your appointments
  • Improve the overall productivity of your staff
  • Attract new clients and retain existing clients

Why Use Online Appointment Scheduling Software?

Bringing an online appointment scheduling solution into your business’ software stack boasts many benefits. The following are just a few reasons why a business should use these software solutions.

Reduce no-shows for your professional appointments — With traditional paper calendars and planners, it could be easy to forget about an upcoming appointment, whether you are the customer or business in question. These solutions can keep track of your appointments and send calls, emails or texts to notify your customers of your upcoming meeting. This will reduce your no-shows and ensure your staff’s time is well spent.

Attract new customers and retain current customers — If your business has an online appointment scheduling software solution on its website, it will be far easier for customers to schedule time with you, as opposed to going through email or the phone. These solutions allow customers to schedule at their own convenience, as they won’t be tied to business hours. This easy appointment scheduling option will prove to be a valuable asset to convince current customers to stay loyal to your businesses.

Improve staff’s productivity — It can be tricky for representatives from your business to manage various customer appointments during peak business hours. With online appointment scheduling software solutions, employees from your business can keep track of all upcoming appointments. If either party needs to reschedule, this software can easily allow for that option so that potential and current customers are not lost.

Drive business revenue — Without these software solutions, scheduling appointments could be time-consuming. But as online appointment scheduling software allows users to automate the appointment scheduling process, your business can focus on tasks that will drive revenue for the organization.

Who Uses Online Appointment Scheduling Software?

Online appointment scheduling software is used by businesses in customer-facing roles. Users in these industries regularly meet with their customers to maintain professional relationships and gain new business. These organizations regularly juggle multiple meetings at once, so online appointment scheduling software keeps them organized and on top of all their meetings.

Health and beauty organizations — Online appointment scheduling software is heavily utilized in this field. This includes hair salons, medical offices, spas, and more. Clients can directly schedule appointments with the person they’d like to see through this software. If clients do not have a particular person in mind, they can submit their availability and be matched to a health or beauty professional at the time that works for them.

Fitness and recreation centers — Clients sign up for various classes and personal training sessions at fitness and recreation centers. Online appointment scheduling software solutions integrate right into a fitness and recreation center’s website and let customers sign up for classes at their convenience. Some solutions should be able to inform clients if the class they want to sign up for is full.

Field service careers — People in field service careers tend to make house calls to perform particular services for their customers. This includes but is not limited to cleaning services, pest control, and more. Customers can use online appointment scheduling software to sign up for the time that they would like these business representatives to stop at their house to perform that service for them.

Kinds of Online Appointment Scheduling Software

All online appointment scheduling software solutions have the same end game, which is to help users book and manage appointments with clients. For that reason, there is not much variation in the different types of online appointment scheduling software. Some solutions vary in their focus though, whether it is on a certain feature or business size.

Online Appointment Scheduling Software Features

The following features are commonly found within online appointment scheduling software solutions:

Online booking — This particular feature can let your customers book, reschedule, or even follow up with appointments. Some online appointment scheduling software solutions will even automatically sync your appointments across multiple devices, such as desktops, tablets, and mobile devices.

Automated scheduling — This feature can confirm or deny an appointment when a party makes a booking request based on the business representative’s availability. This functionality also gives businesses the ability to manage a waitlist so that a customer may be added if an existing appointment is cancelled or rescheduled.

Online payments — Online appointment scheduling software typically integrates with payment gateway software. This enables businesses to collect payments as appointments are scheduled through the platform.

Calendar management — This allows users to share their calendars with customers so those customers can take a look at different availabilities. That way, they can request an appointment at a time that works for both parties.

Employee scheduling — Online appointment scheduling software solutions also help employees schedule appointments with one another. This software lets users view multiple calendars at once so that employees can see how their schedules line up.

Additional Online Appointment Scheduling Features

Automatic reminders — These solutions send automatic reminders to all parties involved in an upcoming appointment. These reminders can be sent through email notifications or SMS text messaging.

Promotions management — This feature is particularly useful for those businesses that charge clients for booking appointments. If these businesses offer discounts for a certain timespan, that promotion will show up on employees’ calendars for the given days.

Potential Issues with Online Appointment Scheduling Software

Despite the many benefits it offers to businesses, online appointment scheduling software has its own set of disadvantages, just like any piece of technology. The following are a few problems that users of online appointment scheduling software may run into.

The right tool will potentially be expensive — Before you settle on the right online appointment scheduling solution for your business, you will need to take a lot of features into consideration. Does it integrate easily with your business’s website? Does it integrate with your calendar software? Do you need to have the ability for customers to be able to submit payments directly through the platform? There’s a great chance that all these features in one tool could come at a hefty price.

Technology can lead to miscommunication — Arranging meetings in person or over the phone can be incredibly time-consuming. But direct contact typically ensures that all parties involved in an appointment are on the same page. When communication only happens through technology, there’s a chance that it can lead to some type of miscommunication.

Using this software could potentially cause your business to lose a personal touch with customers — When you chat with potential and current customers face to face, you build a certain rapport with them. This is part of what attracts new customers and keeps current customers returning for more. Limiting conversations to only online appointment scheduling software solutions could cause you to lose that personal touch with your clients, since it will be hard to develop a professional relationship with them.