Best Online Appointment Scheduling Software

How Many Online Appointment Scheduling Software Products Does G2 Track?

Total Products under this Category: 1,270

Category Stats (Nov 2026)

  • Average Rating: 4.49/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Modern Events Calendar (+5.35%) - Among all products in this category, Modern Events Calendar recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Online Appointment Scheduling Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 121,700+ Authentic Reviews
  • 1,270+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Appointment Scheduling Software

G2 Grid® for Online Appointment Scheduling Software plotting products by satisfaction and market presence

Highlighted products: Zoom Workplace, Calendly, Microsoft 365, Qualified, Mindbody, GlossGenius, Jotform, and GReminders.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-appointment-scheduling/grids.json?focus%5B%5D=zoom-workplace&focus%5B%5D=calendly&focus%5B%5D=microsoft365&focus%5B%5D=qualified&focus%5B%5D=mindbody&focus%5B%5D=glossgenius&focus%5B%5D=jotform&focus%5B%5D=greminders)

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context. From spontaneous chats to scheduled meetings and calls, everything stays connected, searchable, and secure—powered by one intuitive platform built for how modern teams work. Zoom Productivity: Workflows Connected, Work Effortless Transform how work gets done with AI-first collaboration that keeps people, content, and actions in one place. From brainstorming on whiteboards to co-creating in docs, sharing clips, and automating follow-ups, Zoom connects every step of your workflow. With Zoom Hub and integrated video management, knowledge stays organized, accessible, and actionable—so teams can move from idea to outcome without friction. Zoom Spaces: Smarter, Connected Workplaces for Every Team Bring your physical and hybrid environments to life with intelligent, connected spaces. Zoom Spaces unifies meeting rooms, desk reservations, digital signage, and visitor management into one seamless experience—making it simple to collaborate, navigate, and manage the workplace. Whether employees are remote, hybrid, or on-site, Zoom creates a consistent, secure, and flexible environment that keeps teams connected wherever work happens. Zoom Employee Engagement: Connect, Inspire, and Empower Every Employee Foster belonging and alignment with Workvivo by Zoom—a modern employee experience platform that unites communication, culture, and community in one place. From company-wide updates to recognition, feedback, and social engagement, Workvivo gives every employee a voice and a sense of connection. Built right into Zoom Workplace, it helps organizations strengthen culture, boost engagement, and keep teams informed and inspired—no matter where they work.

Average Rating: 4.5/5.0

Total Reviews: 53,475

How Do G2 Users Rate Zoom Workplace?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Zoom Workplace?

  • Seller: Zoom
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    14,013 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 51% Small, 31% Medium

What Do G2 Reviewers Say About Zoom Workplace?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Zoom Workplace, allowing seamless client meetings without complex setups.
  • Users enjoy the easy client access for video conferencing with Zoom, appreciating its quality and mobile convenience.
  • Users appreciate the good audio and video quality of Zoom Workplace, enhancing their meeting experiences effortlessly.
  • Users admire the reliability of Zoom Workplace, ensuring seamless meetings with great audio and video quality.
  • Users value the simple screen sharing feature in Zoom, enabling effortless collaboration and communication during client meetings.
Cons
  • Users find Zoom Workplace suffers from limited features, leading to complexity and a cluttered user experience.
  • Users frequently experience video quality issues and interruptions due to time limits on the free plan.
  • Users experience meeting issues, like updates causing delays and a lack of stored meeting IDs for convenience.
  • Users experience connection issues that hinder high-quality video and audio calls, impacting overall meeting effectiveness.
  • Users report frequent video issues due to unstable internet connections, impacting the quality of calls and meetings.

What Are Recent G2 Reviews of Zoom Workplace?

What Are G2 Users Discussing About Zoom Workplace?

Calendly

Calendly connects the entire meeting workflow — scheduling, payments, meeting notes, follow-ups, contacts, and more — to handle the work before, during and after meetings. Calendly brings together industry-leading scheduling features, 100+ integrations, and an AI assistant designed to supercharge the way you already work. From solo business owners to teams within large organizations, more than 50 million people across 240+ countries trust Calendly to help them get more out of every meeting and make space for what matters. Calendly Notetaker helps you make the most of every meeting by automatically summarizing key details, next steps, and follow-ups. Built into how you already schedule with clients, it acts as your personal meeting assistant before, during, and after every conversation. Callie is an AI assistant for the work before and after meetings. Over email, Callie handles calendar coordination right from your inbox. Within Calendly, you can ask Callie questions via interactive chat to prep for a meeting, recall past conversation details, or figure out what to do next. Learn more at https://calendly.com

Average Rating: 4.7/5.0

Total Reviews: 2,587

How Do G2 Users Rate Calendly?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Communication: 8.9/10 (Category avg: 8.6/10)
  • AI Text Generation: 7.2/10 (Category avg: 7.1/10)
  • Website Integration: 9.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Calendly?

  • Seller: Calendly
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Atlanta, Georgia
  • LinkedIn® Page: www.linkedin.com
    5,999 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 61% Small, 28% Medium

What Do G2 Reviewers Say About Calendly?

AI-generated summary from verified user reviews

Pros
  • Users find scheduling intuitive and easy for both organizers and invitees, helping meetings get booked with little effort.
  • Users find setup quick and straightforward, with clear guidance helping them get up and running in minutes.
  • Users like automatic calendar syncing that keeps availability current across personal and work calendars, simplifying scheduling.
  • Users save time through streamlined scheduling that reduces manual coordination and administrative work.
  • Users like flexible availability controls that show open times and let others book when it works for both parties.
Cons
  • Users find the free and lower-tier plans restrictive, with useful features, event types, and customization locked behind upgrades.
  • Users find the pricing high, especially for advanced features, customization, and team use.
  • Users find the interface confusing, with settings and features that can be difficult to locate and navigate.
  • Users find the initial setup confusing and advanced configurations tricky, often requiring extra time and trial and error.
  • Users find booking pages and workflows inflexible, with limited control over forms and scheduling links.

What Are Recent G2 Reviews of Calendly?

What Are G2 Users Discussing About Calendly?

Qualified

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the AI SDR Agent. Piper autonomously engages website visitors, captures leads, and converts them into pipeline with zero human intervention. With Piper, Qualified is transforming pipeline generation as we know it today. Your website is the front door to your business and the pinnacle of pipeline generation, but what happens when interested buyers want to learn more? They submit a web form and move on. Those leads get added to a queue for an inbound Sales Development Rep (SDR) to follow up with and nurture to pipeline for your sales team. How long does it take for an inbound lead to hear back? It can take hours, if not days. In the world of sales and marketing, speed is crucial as 78% of buyers go with the vendor that responds to them first. The problem is it's impossible to respond quickly with the current process because it's painfully manual, time intensive, and it relies on limited human capacity. But it doesn’t have to be this way. In the age of AI, we can put pipeline generation on autopilot. Meet Piper the AI SDR Agent. She operates across your entire inbound motion and works tirelessly to convert qualified buyers into pipeline, 24x7. Piper knows everything about your buyers. She profiles every website visitor to understand whether they're qualified and where they are in the buying journey then works toward her conversion goals. Piper also turns every touchpoint on your website into an opportunity for conversion with live chat, meeting booking, and personalized marketing offers. What's more, Piper works the inbox to send fast, personalized follow up and nurture emails to each and every lead. Hundreds of the world’s leading brands—including Crunchbase, Demandbase, Greenhouse, Plaid, and Suse—have hired Piper the AI SDR Agent to grow their inbound pipeline and are seeing real tangible business results.

Average Rating: 4.9/5.0

Total Reviews: 1,568

How Do G2 Users Rate Qualified?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Communication: 8.9/10 (Category avg: 8.6/10)
  • AI Text Generation: 9.0/10 (Category avg: 7.1/10)
  • Website Integration: 9.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Qualified?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®
  • Ownership: NYSE:CRM

Who Uses This Product?

  • Who Uses This: Marketing Operations Manager, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 67% Medium, 21% Large

What Do G2 Reviewers Say About Qualified?

AI-generated summary from verified user reviews

Pros
  • Users commend the outstanding customer support provided by Qualified, especially mentioning the exceptional help from Cassie and Maddie.
  • Users find Qualified to be extremely helpful in connecting with website visitors and enhancing lead generation.
  • Users love Qualified's innovative features and easy setup, enhancing personalized communication and lead nurturing effectively.
  • Users find Qualified's interface to be extremely easy to use, facilitating smooth onboarding and effective customer engagement.
  • Users highly value the exceptional customer service from Qualified, noting support team's helpfulness and expertise.
Cons
  • Users find a steep learning curve with Qualified, struggling to use its features without proper setup and guidance.
  • Users note the missing features in workflows, making campaign orchestration complicated and less efficient.
  • Users face a steep learning curve with Qualified, requiring time and effort to master the platform effectively.
  • Users feel that the limited customization hampers their ability to optimize workflows and organize tasks effectively.
  • Users face complexity in workflow setup, finding it cumbersome and less intuitive, impacting usability and operations.

What Are Recent G2 Reviews of Qualified?

What Are G2 Users Discussing About Qualified?

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Microsoft 365

Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more.

Average Rating: 4.6/5.0

Total Reviews: 5,566

How Do G2 Users Rate Microsoft 365?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Communication: 8.7/10 (Category avg: 8.6/10)
  • AI Text Generation: 8.5/10 (Category avg: 7.1/10)
  • Website Integration: 8.9/10 (Category avg: 8.7/10)

Who Is the Company Behind Microsoft 365?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT
  • Phone: +1 (877) 276-2464

Who Uses This Product?

  • Who Uses This: Owner, Manager
  • Top Industries: Information Technology and Services, Education Management
  • Company Size: 37% Medium, 35% Small

What Do G2 Reviewers Say About Microsoft 365?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly interface of Microsoft 365, enhancing productivity across multiple devices effortlessly.
  • Users value the seamless team collaboration in Microsoft 365, enhancing productivity and flexibility across devices.
  • Users enjoy the integrated package of Microsoft 365, making it easy to manage multiple applications on various devices.
  • Users appreciate the seamless integration of Microsoft 365 with various tools, enhancing productivity and user experience.
  • Users appreciate the seamless integration of Microsoft 365, enhancing control and simplifying management for admins.
Cons
  • Users find the subscription cost expensive over time, impacting the overall affordability of Microsoft 365.
  • Users often note missing features in Microsoft 365, highlighting confusion and inconsistency across settings and updates.
  • Users find the learning curve of Microsoft 365 challenging due to its differences from the familiar desktop version.
  • Users find the limited features of Microsoft 365 frustrating, especially with inconsistent rollouts and scattered settings.
  • Users report that Microsoft 365 is lacking features, particularly in Word and PowerBI, impacting usability and efficiency.

What Are Recent G2 Reviews of Microsoft 365?

What Are G2 Users Discussing About Microsoft 365?

Mindbody

Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book & manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody's scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best.

Average Rating: 3.9/5.0

Total Reviews: 669

How Do G2 Users Rate Mindbody?

  • Has the product been a good partner in doing business?: 7.8/10 (Category avg: 9.2/10)
  • Communication: 6.9/10 (Category avg: 8.6/10)
  • AI Text Generation: 6.0/10 (Category avg: 7.1/10)
  • Website Integration: 7.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Mindbody?

  • Seller: Playlist
  • Company Website:
  • Year Founded: 2000
  • HQ Location: San Luis Obispo, CA
  • LinkedIn® Page: www.linkedin.com
    2,969 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, owner
  • Top Industries: Health, Wellness and Fitness, Consumer Services
  • Company Size: 82% Small, 12% Medium

What Do G2 Reviewers Say About Mindbody?

AI-generated summary from verified user reviews

Pros
  • Users find Mindbody’s platform to be easy to use, especially for tracking attendance and scheduling.
  • Users praise Mindbody's exceptional customer support, highlighting their knowledge, patience, and responsiveness during interactions.
  • Users appreciate the intuitive and user-friendly features of Mindbody, enhancing organization and streamlining operations effectively.
  • Users find Mindbody extremely user-friendly, enjoying its intuitive interface and convenient scheduling functionalities.
  • Users value the excellent customer service that is helpful, personable, and efficiently resolves issues.
Cons
  • Users find poor usability in Mindbody, citing difficulties with pricing changes and inefficient invoicing processes.
  • Users note the missing features in Mindbody, expressing frustration over the lack of optimal tools for efficiency.
  • Users feel the pricing is too high, especially with additional transaction fees and limited competitive options.
  • Users struggle with feature issues, finding pricing changes and invoicing to be unintuitive and frustrating.
  • Users report app issues including rescheduling difficulties, glitches, and a lack of responsiveness to concerns.

What Are Recent G2 Reviews of Mindbody?

What Are G2 Users Discussing About Mindbody?

GlossGenius

GlossGenius is the appointment scheduling, payments, and marketing platform that's easy to run for businesses of any size. Whether you're a single- or multi-location salon, spa, medspa, clinic, studio, or practice, GlossGenius has every tool you need — booking, POS, payroll, a HIPAA-compliant EMR, and more. It's easy to set up and customize, and works 24/7 to book new clients, fill cancellations, drive repeat visits and reviews, and more. Businesses on GlossGenius earn an avg. of 26% more revenue in their first year while saving 10+ hours/week on back-office admin work. What sets GlossGenius apart is that it handles the operational work automatically, rather than adding tasks to business owners' to-do lists. GlossGenius books appointments, fills waitlist cancellations, rebooks clients, re-engages clients who have gone quiet, and scans the business's data for revenue opportunities. It is the only platform in the category with a full AI agent team: an AI Growth Analyst that surfaces revenue opportunities from daily data, an AI Receptionist that answers calls and texts 24/7 and books the roughly 50% of inquiries that arrive after hours, and an AI Marketer that writes and sends text and email campaigns that bring in more business. GlossGenius is best for beauty, wellness, and health businesses that want to grow revenue and automate admin, and it fits both single-location businesses and multi-location teams. GlossGenius is built for teams and multi-location businesses as well as individual owners: multi-provider scheduling, resource management, payroll, customizable commissions, time tracking, location-specific controls, and more. It is a common choice for businesses switching from Square, Vagaro, Boulevard, Zenoti, Meevo, Fresha, Mindbody, StyleSeat, or Acuity. On payments specifically, GlossGenius charges a flat 2.6% per transaction, while Square charges 2.6% plus 15¢ per in-person transaction, and Vagaro's rates range from 2.2% to 3.5%+ with added per-transaction fees. Beauty, wellness, and health businesses that switch to GlossGenius save an average of $8,000 a year on payment processing alone. Unlike marketplace-based tools such as StyleSeat and Mindbody, GlossGenius keeps every booking with the business rather than exposing clients to competitors. Unlike Vagaro and other systems, with GlossGenius, adding individual staff members does not increase your software bill. GlossGenius has no contracts or cancellation fees. For medspas and aesthetic practices, GlossGenius is a HIPAA-compliant EMR with medical charting, SOAP notes, clinical photo markup, medical director sign-off, and forms and waivers built directly into the platform, so practices do not need a separate charting system. Switching from pen and paper or another platform is straightforward — our team transfers all your appointments, client notes, and more to GlossGenius for free.

Average Rating: 4.9/5.0

Total Reviews: 83

How Do G2 Users Rate GlossGenius?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.2/10)
  • Communication: 10.0/10 (Category avg: 8.6/10)
  • Website Integration: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind GlossGenius?

  • Seller: GlossGenius
  • Company Website:
  • Year Founded: 2016
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    461 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Esthetician, Owner
  • Top Industries: Cosmetics, Consumer Services
  • Company Size: 98% Small

What Do G2 Reviewers Say About GlossGenius?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of GlossGenius, simplifying business management and client interactions effortlessly.
  • Users praise the easy setup of GlossGenius, making transitions and onboarding smooth for their beauty businesses.
  • Users appreciate the responsive customer support of GlossGenius, making transitions seamless and enhancing their overall experience.
  • Users appreciate the easy setup of GlossGenius, enabling smooth transitions and efficient business management from the start.
  • Users love the all-in-one platform of GlossGenius for its ease of use and streamlined business management.
Cons
  • Users find the limited features of GlossGenius frustrating, as customization options are lacking for specific needs.
  • Users find the limited customization options frustrating, lacking necessary features for specific needs and layout adjustments.
  • Users find the templates limiting, struggling with image size adjustments and placement control for galleries.
  • Users experience layout issues with templates, finding them limited in customization for image sizes and placements.
  • Users find the limited templates frustrating, lacking options for image adjustments and layout control.

What Are Recent G2 Reviews of GlossGenius?

What Are G2 Users Discussing About GlossGenius?

Jotform

Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.

Average Rating: 4.6/5.0

Total Reviews: 5,563

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How Do G2 Users Rate Jotform?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Communication: 7.5/10 (Category avg: 8.6/10)
  • AI Text Generation: 7.8/10 (Category avg: 7.1/10)
  • Website Integration: 8.8/10 (Category avg: 8.7/10)

Who Is the Company Behind Jotform?

  • Seller: Jotform
  • Company Website:
  • Year Founded: 2006
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    925 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Non-Profit Organization Management, Education Management
  • Company Size: 72% Small, 20% Medium

What Do G2 Reviewers Say About Jotform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Jotform, appreciating its simplicity for form creation and organization.
  • Users appreciate the easy-to-use interface of Jotform, which simplifies form creation for both creators and customers.
  • Users appreciate the ease of creation in Jotform, enabling quick setup and user-friendly form design.
  • Users value Jotform for its user-friendly interface and extensive templates, making form creation and information gathering effortless.
  • Users appreciate the user-friendly design of Jotform, making onboarding and management tasks simple and efficient.
Cons
  • Users find Jotform expensive, wishing for more flexible pricing options and smaller feature tiers.
  • Users are frustrated by the missing features of Jotform, particularly with unclear guidance and limitations on functionality.
  • Users find form issues frustrating due to navigation challenges, integration limitations, and problems with automated sending.
  • Users express frustration with limited customization, wishing for more options to personalize forms and templates.
  • Users find the form design process confusing, struggling with integration and unclear usage of features.

What Are Recent G2 Reviews of Jotform?

What Are G2 Users Discussing About Jotform?

GReminders

GReminders is the ONLY AI-powered end-to-end meeting management platform BUILT for Financial and Professional Services. Online scheduling built exclusively for Google, Microsoft Outlook / Office 365 / Exchange, Redtail or Wealthbox Calendars. Eliminate No-Shows - Send reminders via SMS / Email / phone, or Follow-ups. Integrates with Web Meeting Providers such as Zoom, Microsoft Teams, Webex, etc... and all major CRMs such as Salesforce, Microsoft Dynamics, Redtail, Wealthbox, Hubspot, Pipedrive, SmartOffice and more. Our powerful AI Assistant can be utilized as a Notetaker, or to send follow-up emails and generate pre-meeting briefs. Utilize Ask Anything or Do Anything within your CRM, saving time searching for client information or creating tasks. GReminders works HOW YOU WORK, using your EXISTING systems, and focuses on simplicity and service! Give it a Try today for Free! Visit https://www.greminders.com

Average Rating: 4.6/5.0

Total Reviews: 745

How Do G2 Users Rate GReminders?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Communication: 8.5/10 (Category avg: 8.6/10)
  • AI Text Generation: 8.0/10 (Category avg: 7.1/10)
  • Website Integration: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind GReminders?

Who Uses This Product?

  • Who Uses This: Financial Advisor, Owner
  • Top Industries: Financial Services, Mental Health Care
  • Company Size: 90% Small, 8% Medium

What Do G2 Reviewers Say About GReminders?

AI-generated summary from verified user reviews

Pros
  • Users find GReminders to be easy to use, seamlessly integrating features and improving their efficiency in managing appointments.
  • Users love the reminders feature of GReminders, which effectively reduces no-shows and enhances appointment management.
  • Users value the scheduling convenience of GReminders, appreciating its user-friendly interface and seamless integration with Zoom.
  • Users love the customizable reminder options in GReminders, enhancing their organization and efficiency seamlessly.
  • Users value the automation features of GReminders, streamlining scheduling and reminders with personalized options and easy integrations.
Cons
  • Users find the steep learning curve challenging, with difficulties in setup and navigating a clunky interface.
  • Users experience calendar issues with GReminders, such as duplicate notifications and integration quirks with CRM systems.
  • Users face reminder limitations, including monthly caps and missing text reminders on lower service tiers.
  • Users find the appointment management interface confusing, leading to challenges in setup and duplicate notifications.
  • Users face reminders issues with GReminders, including duplicate notifications and reminders for removed calendar events.

What Are Recent G2 Reviews of GReminders?

What Are G2 Users Discussing About GReminders?

Cal.com

The better way to schedule meetings Cal.com is a modern, fully customizable scheduling platform that gives businesses complete control over how meetings are booked, routed, and managed. Designed for flexibility and ownership, Cal.com adapts to how your organization works — not the other way around. Deploy it on your own infrastructure or use Cal.com’s hosted solution. Integrate seamlessly with the tools you already rely on, including Google, Microsoft, Salesforce, Zoom, and Stripe, while maintaining brand consistency through custom domains, white-labeling, and advanced routing logic. Teams choose Cal.com for its clean, modern design and intuitive experience — making scheduling feel effortless for both internal teams and external clients. For teams, Cal.com turns scheduling into a strategic advantage. Round-robin, collective, and group booking links eliminate back-and-forth. Routing forms ensure every meeting reaches the right person. Smart automations handle reminders, follow-ups, and workflows with ease. For enterprises, Cal.com delivers robust security and scalability. SOC 2 and HIPAA compliance (with signed BAAs), SSO and SCIM provisioning, RBAC permissions, and centralized billing support even the most complex organizations. With self-hosting and API access, you retain full control over your data. For individuals, Cal.com is free to start and easy to grow with. Create a booking link in minutes, then scale seamlessly into team or organization plans as your needs evolve. Modern. Secure. Fully customizable. Beautifully designed. Cal.com is the better way to schedule — powering everything from startup sales calls to enterprise-wide appointment systems on one flexible platform.

Average Rating: 4.6/5.0

Total Reviews: 138

How Do G2 Users Rate Cal.com?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
  • Communication: 9.0/10 (Category avg: 8.6/10)
  • AI Text Generation: 7.3/10 (Category avg: 7.1/10)
  • Website Integration: 8.7/10 (Category avg: 8.7/10)

Who Is the Company Behind Cal.com?

  • Seller: Cal
  • Company Website:
  • Year Founded: 2021
  • HQ Location: San Francisco
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 5% Medium

What Do G2 Reviewers Say About Cal.com?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Cal.com, making scheduling meetings seamless and efficient with excellent UX.
  • Users love the easy scheduling feature of Cal.com, finding it time-saving and seamless for arranging meetings.
  • Users value the automatic scheduling feature in Cal.com for its convenience and efficient team management capabilities.
  • Users value the flexibility of Cal.com, enabling tailored scheduling and seamless integration across workflows and tools.
  • Users value the seamless calendar integration of Cal.com, enhancing team scheduling and workflow efficiency effortlessly.
Cons
  • Users find the complex settings of Cal.com challenging, leading to a steep learning curve for newcomers.
  • Users find the learning curve challenging due to complex setup and lack of intuitive guidance for newcomers.
  • Users often face setup difficulties with Cal.com, finding the process overwhelming due to extensive options and customization.
  • Users find the limited customization options in Cal.com restrict personal branding and tailored workflows, impacting overall satisfaction.
  • Users note the steep learning curve of Cal.com due to unintuitive features and insufficient in-app guidance for new users.

What Are Recent G2 Reviews of Cal.com?

What Are G2 Users Discussing About Cal.com?

Square Point of Sale

Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises.

Average Rating: 4.6/5.0

Total Reviews: 1,195

How Do G2 Users Rate Square Point of Sale?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Communication: 8.7/10 (Category avg: 8.6/10)
  • AI Text Generation: 10.0/10 (Category avg: 7.1/10)
  • Website Integration: 8.3/10 (Category avg: 8.7/10)

Who Is the Company Behind Square Point of Sale?

  • Seller: Block
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Oakland, California
  • LinkedIn® Page: www.linkedin.com
    11,860 employees on LinkedIn®
  • Ownership: NYSE:SQ

Who Uses This Product?

  • Who Uses This: Owner, Business Owner
  • Top Industries: Retail, Food & Beverages
  • Company Size: 89% Small, 7% Medium

What Do G2 Reviewers Say About Square Point of Sale?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Square Point of Sale, appreciating its simple setup and intuitive interface.
  • Users appreciate the easy payment processing of Square Point of Sale, making transactions simple and efficient across devices.
  • Users appreciate the robust reporting tools of Square Point of Sale, enabling smarter business decisions with ease.
  • Users love the ease of use of Square Point of Sale, making it perfect for beginners and efficient for all.
  • Users highlight the simple setup of Square Point of Sale, appreciating its quick and seamless integration process.
Cons
  • Users express concern over high fees, which can accumulate and impact the cost-effectiveness of Square Point of Sale.
  • Users find the fees to be overly expensive, particularly for credit card processing and integrations with QBO.
  • Users find the access limitations frustrating, especially with connectivity issues impacting overall functionality and usability.
  • Users find the missing features of Square Point of Sale limit its effectiveness for e-commerce and usability.
  • Users report payment issues with Square Point of Sale, citing high fees and slow account verification processes.

What Are Recent G2 Reviews of Square Point of Sale?

What Are G2 Users Discussing About Square Point of Sale?

Vagaro

Vagaro is the #1 business management software built for professionals in the beauty, wellness, and fitness industries. Whether you're a solo professional, small business, or managing multiple locations, Vagaro provides everything you need to run and grow your business efficiently. Easily manage your schedule with customizable calendars and 24/7 online booking. Reduce no-shows with automated email and text reminders. Accept payments seamlessly using integrated POS tools, manage inventory in real time, and deliver a personalized client experience with detailed profiles, digital intake forms, and notes. Grow your brand with built-in marketing tools, including email and text campaigns, a customizable website, and exposure on the Vagaro Marketplace. Stay on top of performance with advanced reporting and payroll features. Plus, AI-powered tools help you create content, communicate with clients, and automate routine tasks. Join over 220,000 professionals who trust Vagaro to streamline operations, engage clients, and boost revenue—all from one powerful platform.

Average Rating: 4.6/5.0

Total Reviews: 394

How Do G2 Users Rate Vagaro?

  • Has the product been a good partner in doing business?: 7.4/10 (Category avg: 9.2/10)

Who Is the Company Behind Vagaro?

  • Seller: Vagaro
  • Company Website:
  • Year Founded: 2009
  • HQ Location: Pleasanton, California
  • LinkedIn® Page: www.linkedin.com
    713 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Health, Wellness and Fitness, Consumer Services
  • Company Size: 66% Small, 1% Large

What Do G2 Reviewers Say About Vagaro?

AI-generated summary from verified user reviews

Pros
  • Users find Vagaro to be easy and practical, streamlining appointment booking and client communication effectively.
  • Users love the easy scheduling and reminder notifications that enhance client management and streamline business operations.
  • Users appreciate Vagaro for its comprehensive resources and 24/7 support, enabling seamless business management.
  • Users appreciate the booking ease of Vagaro, allowing clients to schedule and pay effortlessly online.
  • Users appreciate the easy online booking system of Vagaro, which simplifies scheduling and service options for clients.
Cons
  • Users are frustrated with missing features in Vagaro, impacting usability and employee motivation significantly.
  • Users express frustration over limited features, particularly regarding booking flexibility and service organization.
  • Users experience poor usability with Vagaro, facing challenges in website design, multiple service setups, and security concerns.
  • Users are disappointed by the lack of features in Vagaro, which limits functionality despite the high cost.
  • Users report app issues such as login troubles, hard service setups, and disruptive ads affecting their experience.

What Are Recent G2 Reviews of Vagaro?

What Are G2 Users Discussing About Vagaro?

Waitwhile

Waitwhile is a user-friendly queue management and appointment scheduling solution designed to help businesses optimize their operations and enhance customer experiences. By offering virtual waitlists and seamless appointment scheduling, Waitwhile enables organizations to manage customer flow efficiently, ensuring that both walk-ins and scheduled appointments are handled with ease. This platform is particularly beneficial for businesses that rely on in-person interactions, such as retail stores, restaurants, and service providers. The target audience for Waitwhile includes businesses of all sizes that seek to improve customer engagement and streamline their operational processes. From large retailers like Best Buy and Louis Vuitton to boutique service providers, Waitwhile caters to a diverse range of industries. The platform is particularly useful in scenarios where customer wait times can lead to frustration or lost sales opportunities. By implementing Waitwhile, businesses can create a more organized and pleasant experience for their customers, ultimately driving higher conversion rates and customer satisfaction. Key features of Waitwhile include integrated waitlists and appointment bookings, which allow businesses to manage all customer interactions in one centralized location. This feature not only increases operational efficiency but also enhances the employee experience by reducing the chaos often associated with managing customer flow. Additionally, the platform offers unrivaled customization options, enabling businesses to tailor the customer journey to their specific needs. This flexibility minimizes drop-offs and maximizes upsell opportunities, allowing businesses to capitalize on every customer interaction. Moreover, Waitwhile's best-in-class API and integrations facilitate seamless connectivity with existing technology stacks, ensuring that businesses can automate their workflows without disrupting their current systems. The platform's user-friendly interface is designed for ease of use, allowing administrators to configure settings quickly, employees to get started with minimal training, and customers to navigate the system effortlessly. This focus on user experience sets Waitwhile apart from other queue management solutions, making it a preferred choice for organizations looking to enhance their service delivery. In summary, Waitwhile stands out as a comprehensive queue management and appointment scheduling platform that not only improves operational efficiency but also enriches the customer experience. By leveraging its advanced features and capabilities, businesses can transform how they manage customer interactions, ultimately leading to increased satisfaction and loyalty.

Average Rating: 4.8/5.0

Total Reviews: 330

How Do G2 Users Rate Waitwhile?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.2/10)
  • Communication: 9.2/10 (Category avg: 8.6/10)
  • AI Text Generation: 9.1/10 (Category avg: 7.1/10)
  • Website Integration: 9.1/10 (Category avg: 8.7/10)

Who Is the Company Behind Waitwhile?

  • Seller: Waitwhile, Inc
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    53 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Associate, Ambassador
  • Top Industries: Retail, Consumer Services
  • Company Size: 47% Small, 31% Medium

What Do G2 Reviewers Say About Waitwhile?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Waitwhile, highlighting its intuitive design and convenience for appointment management.
  • Users appreciate the user-friendly interface of Waitwhile, praising its intuitive design and ease of use.
  • Users value the easy setup of Waitwhile, allowing for quick and intuitive onboarding in fast-paced environments.
  • Users praise the intuitive appointment management of Waitwhile, highlighting its ease of use and visually appealing interface.
  • Users appreciate the time efficiency of Waitwhile, enabling quick monitoring and smoother meeting organization.
Cons
  • Users find the client experience clunky, particularly with confusing wait times and challenges for elderly clientele.
  • Users desire missing features like granular permissions and more flexible reservation time settings in Waitwhile.
  • Users report frequent messaging issues with Waitwhile, including incorrect notifications and limited text box characters.
  • Users find inefficient processes in Waitwhile, with cumbersome queue management and limitations on patient volume affecting convenience.
  • Users experience a steep learning curve with Waitwhile, finding the queue management cumbersome and not user-friendly.

What Are Recent G2 Reviews of Waitwhile?

What Are G2 Users Discussing About Waitwhile?

Cal ID

Cal ID is a product of OneHash and caters to the need of people who are looking for scheduling App for Individual, Scheduling App for Teams, Collective Scheduling, wants to triggers events based on action, wants to set workflow. It can be used by Recruiters for scheduling interview. Sales & Marketing team for accommodate multiple time zones, round-robin scheduling, collective events, and private single-use links. Educationist for scheduling students, parents and staff. Telehealth and by hospitals for patients to book meetings with Doctors or for lab testing. Stores for in store bookings.

Average Rating: 4.7/5.0

Total Reviews: 221

How Do G2 Users Rate Cal ID?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Communication: 8.3/10 (Category avg: 8.6/10)
  • AI Text Generation: 9.2/10 (Category avg: 7.1/10)
  • Website Integration: 10.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Cal ID?

  • Seller: OneHash
  • Year Founded: 2020
  • HQ Location: Delaware
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Founder, CEO
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 90% Small, 8% Medium

What Do G2 Reviewers Say About Cal ID?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Cal ID, allowing quick onboarding and streamlined scheduling for all meetings.
  • Users appreciate the scheduling efficiency of Cal ID, making coordination and calendar management effortless and professional.
  • Users love the simple and intuitive UI of Cal ID, making it easy to use and set up.
  • Users praise Cal ID for its intuitive and clean UI/UX, enhancing efficiency in scheduling and professional identity management.
  • Users appreciate the calendar integration of Cal ID, enhancing their scheduling efficiency and versatility for various needs.
Cons
  • Users experience limited customization options, with a mobile interface that lacks feature parity and polish compared to competitors.
  • Users find integration issues with Cal ID, feeling limited by the current offerings compared to competitors.
  • Users find calendar issues with limitations in customization, synchronization delays, and a dull user interface.
  • Users experience a noticeable learning curve with Cal ID, requiring time to master its features and functionality.
  • Users find the missing features of Cal ID limits customization and consistency across platforms, impacting their overall experience.

What Are Recent G2 Reviews of Cal ID?

Podium

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database. Used by over 6,000 auto dealerships, Jerry, our AI employee, drives revenue through Sales AI, Service AI and Voice AI for fixed ops, with direct integrations to Reynolds & Reynolds, VinSolutions, CDK, Tekion, Dealertrack, Dealervault, Dealersocket, X-time and every other major CRM, DMS and scheduling system Home Services: Podium is the AI Operating System for HVAC, plumbing, electrical, and garage door contractors: Podium FSM, scheduling, memberships, and payments all in one platform. Larry, our AI employee, answers every call, books jobs directly onto the dispatch board, and follows up until the invoice is paid. Aesthetics: Podium is the AI Operating System for aesthetics: Podium EMR, patient communications, and marketing all in one platform. Avery, our AI front desk, responds to every lead, books appointments directly onto your calendar, and handles after-hours inquiries. Retail: Podium is the AI-powered communication, reviews, and payments platform for furniture, appliance, jewelry, and mattress retailers. Podium's AI Employee responds to every lead in under 60 seconds, 24/7. Since our founding in 2014, Podium has deployed thousands of AI Employees and become the system that drives growth and efficiency for local businesses. Podium has been recognized for Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents for local business, and awarded #1 AI Agent for Business Operations by G2.

Average Rating: 4.5/5.0

Total Reviews: 2,077

How Do G2 Users Rate Podium?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)

Who Is the Company Behind Podium?

  • Seller: Podium
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Lehi, UT
  • LinkedIn® Page: www.linkedin.com
    1,639 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, General Manager
  • Top Industries: Automotive, Retail
  • Company Size: 61% Small, 34% Medium

What Do G2 Reviewers Say About Podium?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Podium, benefiting from its straightforward interface and reliable customer support.
  • Users love the reliable features of Podium, enjoying easy access and seamless communication with customers anytime, anywhere.
  • Users love the easy communication with Podium, enabling quick customer interactions and effective follow-ups effortlessly.
  • Users appreciate the effective communication capabilities of Podium, enhancing customer interactions and service reliability.
  • Users value the convenience and reliability of Podium, enjoying seamless communication and excellent customer support.
Cons
  • Users highlight missing features in Podium, expressing frustration over limited options and unmet service promises.
  • Users experience significant messaging issues with Podium, including failed texts, poor phone quality, and unmet service expectations.
  • Users find the limited features of Podium restrict their experience, especially for smaller businesses needing more customization.
  • Users find Podium to be expensive, particularly challenging for small businesses struggling with high costs of entry.
  • Users report poor customer support from Podium, citing slow response times and a lack of follow-up on complaints.

What Are Recent G2 Reviews of Podium?

What Are G2 Users Discussing About Podium?

Doodle

Doodle is the easiest way to bring people together — without the endless email threads. Whether you're planning a 1:1, hosting a team sync, or coordinating a larger group, Doodle helps you find the right time without wasting hours going back and forth. It’s built for freelancers, small businesses, educators, recruiters, and enterprise teams who need a smarter way to schedule. Doodle gives you the tools to handle any kind of meeting. Use a Group Poll to let people vote on the times that work best for them. Want to skip the coordination altogether? Set up a Booking Page so clients or colleagues can grab a spot on your calendar based on your real-time availability. Need to organize volunteers, sign-ups, or event slots? The Sign-up Sheet makes it easy to collect responses and stay organized. Doodle integrates with the tools you already rely on — like Google Calendar, Outlook, Zoom, and Microsoft Teams — so you don’t have to switch between apps. You can even connect Stripe to collect payments when needed. Everything stays in sync, so you’re always in control. With calendar visibility settings, you decide exactly what others can see and book. Notifications and reminders keep everyone in the loop, so nothing slips through the cracks. It’s fast, intuitive, and built to save you time. Start with Doodle Free, or upgrade to Pro, Team plans for more advanced features like custom branding, shared team calendars, admin controls, and priority support. No matter your role or industry, Doodle makes scheduling effortless. Less friction. More focus. Better meetings — every time.

Average Rating: 4.4/5.0

Total Reviews: 2,032

How Do G2 Users Rate Doodle?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.2/10)
  • Communication: 9.2/10 (Category avg: 8.6/10)
  • AI Text Generation: 10.0/10 (Category avg: 7.1/10)
  • Website Integration: 9.2/10 (Category avg: 8.7/10)

Who Is the Company Behind Doodle?

  • Seller: Doodle
  • Year Founded: 2007
  • HQ Location: Zurich, Switzerland
  • LinkedIn® Page: www.linkedin.com
    129 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Student, Graduate Research Assistant
  • Top Industries: Education Management, Higher Education
  • Company Size: 42% Small, 29% Large

What Do G2 Reviewers Say About Doodle?

AI-generated summary from verified user reviews

Pros
  • Users love Doodle for its automatic scheduling, making collaboration with busy groups seamless and efficient.
  • Users value the scheduling efficiency of Doodle, making collaboration among busy executives quick and hassle-free.
  • Users appreciate the seamless scheduling of Doodle, enjoying efficient coordination without the hassle of back-and-forth messaging.
  • Users find Doodle's ease of use exceptional, enabling seamless scheduling and efficient coordination without hassle.
  • Users love Doodle for its easy scheduling, streamlining coordination and minimizing the hassle of arranging meetings.
Cons
  • Users desire more consistent and customizable reminders from Doodle to enhance their scheduling experience.
  • Users find the limited customization of reminders and notifications to be a drawback in Doodle's functionality.
  • Users wish for more consistent and customizable notifications, highlighting a need for better reminder functionality in Doodle.
  • Users desire more consistent and customizable reminders from Doodle to enhance their scheduling experience.

What Are Recent G2 Reviews of Doodle?

What Are G2 Users Discussing About Doodle?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024

Online Appointment Scheduling Topics

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Learn More About Online Appointment Scheduling Software

What is Online Appointment Scheduling Software?

Online appointment scheduling software solutions are designed to keep your events and meetings organized. These software solutions are especially valuable to businesses who offer appointment-based services to their customers. Businesses can manage their upcoming appointments and take reservations for future meetings. These solutions tend to offer a customer portal so they can book the appointment themselves right on the platform. Online appointment scheduling software tends to integrate with solutions such as content management systems and website builders so that businesses can integrate these solutions right in their business’ website.

This software eliminates the need for customers to call businesses and for those businesses to keep paper calendars and planners. Online appointment scheduling software automates the business appointment scheduling process on both sides of the equation. These solutions also let users print schedules and forms, customize schedules, and enforce various scheduling rules.

This software can also facilitate cancellations, help users reschedule their appointments, and assist with online payment options. This software is able to send reminders to all parties involved in an upcoming appointment and capture customer information so businesses can run effective and targeted marketing campaigns.

Online appointment scheduling software is leveraged by businesses to help book a number of different kinds of appointments, including but not limited to classes, workshops, tours, and more. Businesses in many different fields can use these solutions to their advantage as well. For example, fitness organizations can use this software to book workout classes and personal training sessions. Those in the food service industry can use online appointment scheduling software for restaurant reservations and catering appointments.

Key Benefits of Online Appointment Scheduling Software

  • Reduce no-shows to your appointments
  • Improve the overall productivity of your staff
  • Attract new clients and retain existing clients

Why Use Online Appointment Scheduling Software?

Bringing an online appointment scheduling solution into your business’ software stack boasts many benefits. The following are just a few reasons why a business should use these software solutions.

Reduce no-shows for your professional appointments — With traditional paper calendars and planners, it could be easy to forget about an upcoming appointment, whether you are the customer or business in question. These solutions can keep track of your appointments and send calls, emails or texts to notify your customers of your upcoming meeting. This will reduce your no-shows and ensure your staff’s time is well spent.

Attract new customers and retain current customers — If your business has an online appointment scheduling software solution on its website, it will be far easier for customers to schedule time with you, as opposed to going through email or the phone. These solutions allow customers to schedule at their own convenience, as they won’t be tied to business hours. This easy appointment scheduling option will prove to be a valuable asset to convince current customers to stay loyal to your businesses.

Improve staff’s productivity — It can be tricky for representatives from your business to manage various customer appointments during peak business hours. With online appointment scheduling software solutions, employees from your business can keep track of all upcoming appointments. If either party needs to reschedule, this software can easily allow for that option so that potential and current customers are not lost.

Drive business revenue — Without these software solutions, scheduling appointments could be time-consuming. But as online appointment scheduling software allows users to automate the appointment scheduling process, your business can focus on tasks that will drive revenue for the organization.

Who Uses Online Appointment Scheduling Software?

Online appointment scheduling software is used by businesses in customer-facing roles. Users in these industries regularly meet with their customers to maintain professional relationships and gain new business. These organizations regularly juggle multiple meetings at once, so online appointment scheduling software keeps them organized and on top of all their meetings.

Health and beauty organizations — Online appointment scheduling software is heavily utilized in this field. This includes hair salons, medical offices, spas, and more. Clients can directly schedule appointments with the person they’d like to see through this software. If clients do not have a particular person in mind, they can submit their availability and be matched to a health or beauty professional at the time that works for them.

Fitness and recreation centers — Clients sign up for various classes and personal training sessions at fitness and recreation centers. Online appointment scheduling software solutions integrate right into a fitness and recreation center’s website and let customers sign up for classes at their convenience. Some solutions should be able to inform clients if the class they want to sign up for is full.

Field service careers — People in field service careers tend to make house calls to perform particular services for their customers. This includes but is not limited to cleaning services, pest control, and more. Customers can use online appointment scheduling software to sign up for the time that they would like these business representatives to stop at their house to perform that service for them.

Kinds of Online Appointment Scheduling Software

All online appointment scheduling software solutions have the same end game, which is to help users book and manage appointments with clients. For that reason, there is not much variation in the different types of online appointment scheduling software. Some solutions vary in their focus though, whether it is on a certain feature or business size.

Online Appointment Scheduling Software Features

The following features are commonly found within online appointment scheduling software solutions:

Online booking — This particular feature can let your customers book, reschedule, or even follow up with appointments. Some online appointment scheduling software solutions will even automatically sync your appointments across multiple devices, such as desktops, tablets, and mobile devices.

Automated scheduling — This feature can confirm or deny an appointment when a party makes a booking request based on the business representative’s availability. This functionality also gives businesses the ability to manage a waitlist so that a customer may be added if an existing appointment is cancelled or rescheduled.

Online payments — Online appointment scheduling software typically integrates with payment gateway software. This enables businesses to collect payments as appointments are scheduled through the platform.

Calendar management — This allows users to share their calendars with customers so those customers can take a look at different availabilities. That way, they can request an appointment at a time that works for both parties.

Employee scheduling — Online appointment scheduling software solutions also help employees schedule appointments with one another. This software lets users view multiple calendars at once so that employees can see how their schedules line up.

Additional Online Appointment Scheduling Features

Automatic reminders — These solutions send automatic reminders to all parties involved in an upcoming appointment. These reminders can be sent through email notifications or SMS text messaging.

Promotions management — This feature is particularly useful for those businesses that charge clients for booking appointments. If these businesses offer discounts for a certain timespan, that promotion will show up on employees’ calendars for the given days.

Potential Issues with Online Appointment Scheduling Software

Despite the many benefits it offers to businesses, online appointment scheduling software has its own set of disadvantages, just like any piece of technology. The following are a few problems that users of online appointment scheduling software may run into.

The right tool will potentially be expensive — Before you settle on the right online appointment scheduling solution for your business, you will need to take a lot of features into consideration. Does it integrate easily with your business’s website? Does it integrate with your calendar software? Do you need to have the ability for customers to be able to submit payments directly through the platform? There’s a great chance that all these features in one tool could come at a hefty price.

Technology can lead to miscommunication — Arranging meetings in person or over the phone can be incredibly time-consuming. But direct contact typically ensures that all parties involved in an appointment are on the same page. When communication only happens through technology, there’s a chance that it can lead to some type of miscommunication.

Using this software could potentially cause your business to lose a personal touch with customers — When you chat with potential and current customers face to face, you build a certain rapport with them. This is part of what attracts new customers and keeps current customers returning for more. Limiting conversations to only online appointment scheduling software solutions could cause you to lose that personal touch with your clients, since it will be hard to develop a professional relationship with them.