Ontraport Reviews & Product Details

I like that I have a CRM, A Sales Management Tool and a website/funnel builder all integrated in one place. Review collected by and hosted on G2.com.

Sales reporting on the dashboard includes numbers from testing funnels with the Dummy Payment Gateway. These are not actual sales. Review collected by and hosted on G2.com.

The visual campaign editor! Top in it's class and way ahead of competitors in the same space. The ease of use of the visual campaign editor is why my organization made the purchase in the first place. In addition, creating forms using the simple editor and creating landing pages using the drag-and-drop editor is a breeze. This makes it quick and simple to create landing pages and embed forms to track conversions. I like the clean interface; very easy to navigate. Managing contact records (aside from duplicates) is a breeze with the clean user interface. The Ontraport API allowed us to greatly enhance the functionality and automation. Review collected by and hosted on G2.com.

Lack of in-depth reporting functionality. A dashboard is available, but it lags behind similar competitors in this space. I found that the Tasks and task management settings aren't the greatest or easiest to use. Furthermore, my team and I opted not to use the Deals feature(s) for a similar reason. To track sales, we implemented our own custom updates using the Ontraport API. Managing duplicated contact records can be a challenge, as well. Finally, Ontraport seems to lack some of the features of enterprise CRM's and is desperately lacking in available integrations. Most anything you may want to integrate requires use of Zapier, which adds unnecessary complexity and cost. Review collected by and hosted on G2.com.

It's difficult to just pick one. Being able to attach different sequences to a client based on how they submitted their inquiry on a landing page. It's a very robust system. Review collected by and hosted on G2.com.

At times it takes too long to save the page you're working on. I'm not a fan of the change in pricing structure and the offers. I got a little more when I first signed up. Review collected by and hosted on G2.com.

They obviously care and are continuing to evolve the platform which makes it easier and easier to build and integrate with the rest of our technology stack. One of the things I like best is that support is always there and happy to help with whatever issue is happening, so you aren't going back and forth with an endless email chain. Review collected by and hosted on G2.com.

I'm excited to see what Ontraport does to upgrade its affiliate partner management. It's one area of the software that hasn't yet seen the big updates that the other areas have, but I know it is in the works. Aside from that the product has just continued to improve and get stronger over the years. Review collected by and hosted on G2.com.

It's a pretty lean tool that doesn't have too many features that my team won't end up using. We had very specific needs that we wanted a marketing automation tool to address. And while many of the more popular tools (Hubspot, Pardot etc.) did exactly what we wanted it to do, they also did too much and we couldn't justify the pricetag that came with them as well.

Ontraport is like a Toyota - affordable, reliable, well built, no feature overload. ie. Perfect for a small team that wouldn't have the time or expertise for a full on marketing automation tool.

Also, their Facebook group is really helpful because it gives you a direct line to the team and user community for support! Review collected by and hosted on G2.com.

The email tracking for each individual user could be improved. Granted it's not purpose built for email marketing like Mailchimp, I still would like a way to easily look at all users in a particular campaign and how they interact with each email sent to them. You can get the information, but it's not the most straightforward way. Review collected by and hosted on G2.com.

I can manage my contacts, landing pages, emails, marketing campaigns, sales and more in a savvy, seamless user experience backend software and the customer service is better than any other CRM service out there.

Other software seemed to be either too marketing driven without a good user experience or too outdated from a UI/UX approach.

Additionally, Ontraport is constantly thinking ahead about the digital paradigm and what will be needed for businesses to scale more proportionately to where many industries and markets are heading. Example - adding a "Systems" tab so we can track systems for various aspects of our brands or various marketing campaigns overall and then knowing that we might need to make more systems for other areas of our business in the future. Review collected by and hosted on G2.com.

I cannot think of anything at the moment. Everything Ontraport does has been exceeded my expectations. I know they're constantly working on "forms" and "email newsletter" template creation so that's what I'm looking forward to next. They want to replicate their page builder to also have the same functionality for their forms and email newsletters so that's a pretty big deal to me. Review collected by and hosted on G2.com.

First off, Ontraport's support team is unparalleled. Ontraport is your one stop shop for all things business technology! I love how each tool comes together and works seamlessly as a team. It may take some getting used to, but it is so worth the training! Review collected by and hosted on G2.com.

As I said above, Ontraport may take some getting used to. But once you get the hang of it, it can replace many other software a business owner might subscribe to. Review collected by and hosted on G2.com.

Ontraport is the best CRM for small business that I have encountered. Their page editor allows you to do far more than anything on Clickfunnels. You can make your pages look however you want. The customization is incredible and the functionality of the Campaign feature is literally like having another employee. Review collected by and hosted on G2.com.

I really only wish that the email editor has the same design capabilities as the page editor. It's a little clunky compared to the functionality of the pages editor but it still does the job. Review collected by and hosted on G2.com.

I love how we have been able to customize it to fit our business needs. So many other applications we used and researched were not able to accommodate how we use Ontraport for our customers. Review collected by and hosted on G2.com.

The only major dislike is the email editor but we are patient, as we are confident that Ontraport is improving this in the future. Review collected by and hosted on G2.com.

I love this CRM! Ontraport has changed the way I do business and I recommend it to all my clients (and let's face it - to anyone who will listen). The support is wonderful and the platform is powerful. You can set up any funnel you can dream up! Before OP, I was overworked, after getting OP I have so much more time to pour into my clients. You won't regret making the leap! Questions - ask me! Review collected by and hosted on G2.com.

The only thing would be not having a countdown timer in emails... BUT... I'm sure this is something they are working on because they always take requests from their community and work on making it happen! Review collected by and hosted on G2.com.

Due to the need on the part of us and the company to increase our visibility online and at the same time the networks, in addition to the fact that mainly the objective is sales, it is important to promote them in order to attract more new customers and build an extensive system and sales optimization, offers an incredible detailed solution and support in which we can boost our company, very happy with the tool. Review collected by and hosted on G2.com.

There is no negative point on which I clung to, the system works correctly and optimally however it can improve its tools by giving it more optimization and utilization of services so that the software can be attractively associated with other software without any kind of inconvenience, I mean that we do not need help from technical support to be able to couple the system our company and other software. Review collected by and hosted on G2.com.

I have been using Ontraport for over 5years now and their customer support is top notch. Review collected by and hosted on G2.com.

A few of the shipping features need to be updated, but they are working on that. Review collected by and hosted on G2.com.

I came to OP because it offered one platform that could look after most of the needs of our business but I will stay with OP because of their incredibly responsive customer tech support. I own a business and just cannot keep all the tech in my head. When I hit a road block I love that I can get answers in a timely manner. Review collected by and hosted on G2.com.

I don't have a good working knowledge of other programs so I really can't compare. The few glitches I have experienced have been dealt with well by customer support. Review collected by and hosted on G2.com.

It is very user friendly and has great support staff to help with anything you don't understand. Also, there are lots of templates that can be used to help you get started with your funnels and landing pages. I also like that it provides a way for me to reduce the amount of tasks I have to do manually. Setting up and creating fully functions funnels with landing pages and a lot easier than I thought. It does take some time, but because it is user friendly, the learning curve is shorter than with some other platforms. Review collected by and hosted on G2.com.

You have to really use it to make it worthwhile for your business. For a small business, this can be a large expense, so you have to use it to directly impact your bottom line in order to justify the cost. I would like it to have more integrations with different payment gateways. I had to sign up for one I didn't have before in order to use this feature. Review collected by and hosted on G2.com.

My favorite aspect of Ontraport is it's intuitive, easy to navigate interface as well as the clean, top-down campaign builder. With the campaign builder, it's easy to determine what comes next with color- and shape-coded elements, making it quick to build a campaign to reach one's target audience. The handy checklist that's provided let's me know if I missed anything before the campaign is published. Review collected by and hosted on G2.com.

Ontraport offers a lot of features and functionality. When we first got started, it was our organization's first time with a combination CRM/marketing automation tool, especially one as powerful as Ontraport. Therefore, it was tough for us to determine where we ought to begin; what do we need to do; aside from the obvious, what's most useful for us. Ontraport does provide two, hour-long on-boarding calls. Sadly, they only scratch the surface. Review collected by and hosted on G2.com.

Ontraport is amazing because you can literally see every customer interaction from lead to sale in one place. You can create landing pages, sales processes and follow up automation to keep your business running like a well-oiled machine. Review collected by and hosted on G2.com.

It can sometimes be quite technical and a steep learning curve for people who aren't very technologically savvy - but once it's set up properly and people are trained, everyone falls in love with it! Review collected by and hosted on G2.com.

The customer service. The live chat people helped me often and very specifically to help us succeed. Review collected by and hosted on G2.com.

The editing software to design emails was not as intuitive as I expected for such robust software. Review collected by and hosted on G2.com.

The fact that I can manage 99% of my entire business on Ontraport (minus accounting, HR, legal, etc) is a true blessing. The value in growing my business is in the data from sales, marketing, and nurturing my clients. The reality and magic behind using Ontraport is that it manages, presents, and organizes that critical data that I need to run and grow my company. Review collected by and hosted on G2.com.

I'd love to see Ontraport offer a blogging solution so I can dump WordPress. Review collected by and hosted on G2.com.

Their phone sales process is quite good. Review collected by and hosted on G2.com.

We experienced less than 9% open rates with a fresh list (moving to another service increased to 23.5%). After 2.5 hours on the phone during set up to an “enterprise” level package we incurred large additional charges that should not have been associated with that package. We were told those charges would not be reversed and we would, yet again, have to go through their lengthy “enterprise upgrade call” Review collected by and hosted on G2.com.

Ontraport sets the standard and is constantly improving. I've been using it for 7 years now (since before it was Ontraport) for myself and my clients. I'm blown away by the features that keep being added and the fact that I can do so much with the platform without having to use other add-ons.

Support is outstanding and the CEO of the organisation has his finger on the pulse of the community so you know you are being heard when you raise an issue or suggestion.

You can build out a sales funnel end to end without using any other platforms and can even build a website or membership site with it. We mostly use Wordpress which Ontraport integrates with nicely.

We've yet to use the Custom Facebook Audience feature but will certainly make use of that when we dive more deeply into Facebook advertising.

Whether you are just starting out or if you have a well-established business Ontraport will be up to the task. Review collected by and hosted on G2.com.

I'm not a fan of the page builder but it certainly does the job and they are always improving it. It comes with a good range of templates and they've designed it so that it's difficult to make too much of a mess of the pages, unlike many drag and drop editors that can leave you with pages looking like a train wreck. Review collected by and hosted on G2.com.

I love that everything is together in one platform. I can collect emails easily. I can charge people accordingly. I like the segmentation of lists. And the membership platform is great too. Review collected by and hosted on G2.com.

There really isn't anything I dislike. The closest thing to a dislike would be the spam emails that come into my system, but that could be a website problem on my end too. Even so, they're easy to delete. Review collected by and hosted on G2.com.

Everything is in one location. We were able to eliminate quite a few other software packages we were using. It is also very user friendly. Review collected by and hosted on G2.com.

It can be slow sometimes when trying to jump from contact to contact. Review collected by and hosted on G2.com.

Everything under one roof! My web developer was blown away when I introduced her to the CRM I was thinking of using for years ago. She was amazed it did EVERYTHING I needed for my small business and SO MUCH MORE.

It's really, really great to manage fewer systems. Review collected by and hosted on G2.com.

It has WAY more functions than I need. I'd love a scaled down and lower priced version aimed at soloprenuers and smaller businesses like mine. Review collected by and hosted on G2.com.