Save to My Lists
Claimed
Claimed

Top Rated Manychat Alternatives

Manychat Reviews & Product Details

Manychat Overview

What is Manychat?

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.

Manychat Details
Languages Supported
English, Spanish
Show LessShow More
Product Description

Manychat lets you create a Facebook Messenger bot for marketing, sales and support. It`s easy and free

How do you position yourself against your competitors?

Simply put we are the industry leaders in Chat Marketing. What sets us apart from the competitors is our engaging UX, engaged and loyal community and our overall approach to omnichannel marketing. While other platforms are considered "omnichannel", at our low starting price point, Manychat gives you the flexibility and ability to customize and organize your customer experience and get a completed view of all your conversations across all the platforms Manychat has!


Seller Details
Seller
ManyChat
Year Founded
2016
HQ Location
Palo Alto, US
Twitter
@ManyChatHQ
3,462 Twitter followers
LinkedIn® Page
www.linkedin.com
325 employees on LinkedIn®

Mikhail K.
MK
Overview Provided by:

Recent Manychat Reviews

TW
Travis W.Small-Business (50 or fewer emp.)
5.0 out of 5
"Use for auto-response on Facebook business"
How easy it was to set up a bot to learn my business and auto respond and make appointments for me
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"The difference between selling on social media and not"
It is the sole reason why I have been so successful through selling my digital content on social media, customers can purchase instantly, and feel ...
BRIANA K.
BK
BRIANA K.Small-Business (50 or fewer emp.)
5.0 out of 5
"A content creator's bestie"
I love how easy it is to set up automations and to get help if you get stuck! The entire platform is easy to use on desktop and mobile!
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Manychat Media

Manychat Demo - Building Automation Within ManyChat
Using ManyChat's flow builder is the easiest and quickest way to build out a flawless customer experience.
Manychat Demo - Sending Broadcasts
Re-engage with your subscribers via SMS, Messenger, and Email with the Broadcasting tool within ManyChat.
Manychat Demo - Live Chat
Chat with your subscribers and customers within our full Live Chat view. See the subscriber's full profile here.
Manychat Demo - Main Menu
Create a static main menu that allows your users to easily access the information whenever they want.
Answer a few questions to help the Manychat community
Have you used Manychat before?
Yes

Video Reviews

150 Manychat Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
150 Manychat Reviews
4.6 out of 5
150 Manychat Reviews
4.6 out of 5

Manychat Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ManychatQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Liam M.
LM
Lifecycle Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Manychat?

It would be a great software - if it worked. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Automation are contanstly glitching, leaving users uspet and expectations unmet.

This would be fine if there was any support to help fix things. It is literally non-existent. You get run through the gauntlet of qualifying questions only to "submit a request" into the void and never hear back again. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

BRIANA K.
BK
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Manychat?

I love how easy it is to set up automations and to get help if you get stuck! The entire platform is easy to use on desktop and mobile! Review collected by and hosted on G2.com.

What do you dislike about Manychat?

I wish there was an intergration with other social media platforms. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

Keeping my business running 24/7 and making it easier to connect with interested clients. Review collected by and hosted on G2.com.

Open Discussions in Manychat
Verified User
G2
TW
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Manychat?

How easy it was to set up a bot to learn my business and auto respond and make appointments for me Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Their pricing structure and not enough selections it's all or nothing Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

It automatically replies to any questions on Facebook Messenger and books appointments for me automatically and it's the cheapest AI platform builder out there Review collected by and hosted on G2.com.

Arpit W.
AW
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Manychat?

I've been using ManyChat for four years, and it has been fantastic for my business. It allows me to easily grow my online presence, communicate with prospects, and build our email list. The platform is user-friendly for both me and my clients. It offers impressive options for creating chatbots with media, external links, and now, with the new pro upgrade, we can generate leads by letting users submit their details. I highly recommend ManyChat for anyone looking to communicate effectively with customers and automate messages. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

I'm having trouble getting the pro version because my card keeps getting declined. Also, The features are limited, and the pro subsctiption price is too high. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

ManyChat lets me automate messaging and build bots. This saves me time communicating with customers. It also helps me grow my audience and email list. The platform is easy to use with lots of options to customize my messaging flows. Overall, ManyChat streamlines my marketing and communication. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about Manychat?

It is the sole reason why I have been so successful through selling my digital content on social media, customers can purchase instantly, and feel like they are receiving a personalised instant service. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

The templates can be confusing. I dont use the contact function and yet I cant turn it off. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

sending instant links to purchase after commenting on instagram. It allows me to focus on other areas of my business. It allows me to continue to sell through the night. Review collected by and hosted on G2.com.

Kemo M.
KM
Mr
Packaging and Containers
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Manychat?

It saves me plenty of time by responding to small inquiries with automated replies. There are videos in the community support that are useful for getting started. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

There is a bit of a learning curve in order to set it up properly. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

Responding to frequent questions can take too much time. Automations such as a website redirect or sales redirect helps filter out inquiries and focus on the customers that are ready proceed further. Review collected by and hosted on G2.com.

Viviana H.
VH
Email Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Manychat?

Its user-friendly interface makes it easy to create chatbots, the set up is straightforward, and the support is responsive. Even though I've only used it once, its features and integration options are impressive, making it a tool I'd consider using more often in the future. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

I would like it to integrate with more applications like LinkedIn and TikTok. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

ManyChat solves customer communication challenges by automating responses, enhancing engagement through chatbots, and facilitating lead generation. This boosts efficiency, improves customer experiences, and drives sales. Review collected by and hosted on G2.com.

Milan P.
MP
Growth Marketer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Manychat?

Very easy to setup automation and sequences on Instagram. I love the funnel builder as well Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Nothing much as of now, more templates would be great. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

We are mainly using Manchat to set automation when someone comments on our reels or stories and set automation on. So far the results have been great with a CTR of over 62% which is unbelievable. Review collected by and hosted on G2.com.

Mike S.
MS
Ecommerce Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Manychat?

Its very helpfull aside from the price which is a little higher now Review collected by and hosted on G2.com.

What do you dislike about Manychat?

Just the price getting higher compared before Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

Frequent answering to same questions and directional guidance Review collected by and hosted on G2.com.

Vadim C.
VC
Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Manychat?

I have been utilizing Manychat for an extensive five-year period, and it has consistently exceeded my expectations as a communication platform. There are several aspects of Manychat that I find exceptionally commendable. First and foremost, its user-friendly interface allows even those with minimal technical expertise to effortlessly create and deploy powerful chatbots. The drag-and-drop functionality makes it incredibly convenient to design conversational flows and automate various business processes. Manychat's integration capabilities with popular messaging platforms like Facebook Messenger have been an absolute game-changer for me, enabling me to reach and engage with my audience in a more personalized and efficient manner. Furthermore, the comprehensive analytics and reporting features provide invaluable insights into campaign performance, allowing me to refine and optimize my chatbot strategies effectively. Overall, I am impressed by Manychat's consistent dedication to empowering businesses through streamlined communication. Review collected by and hosted on G2.com.

What do you dislike about Manychat?

While my experience with Manychat has been overwhelmingly positive, there are a few areas where I believe there is room for improvement. Firstly, the pricing structure could be more flexible, particularly for smaller businesses or individuals with limited budgets. Offering more affordable plans or additional pricing tiers would make it more accessible to a wider range of users. Additionally, although Manychat provides a wide range of pre-built templates, I have occasionally encountered limitations in customizing these templates to align precisely with my brand's unique voice and aesthetics. More flexibility in customizing templates or the ability to create chatbot designs from scratch would greatly enhance the platform's versatility. Lastly, while Manychat offers excellent customer support, there have been a few instances where I experienced delays in receiving assistance, which can be frustrating when facing urgent issues. Strengthening their support response time would undoubtedly enhance the overall user experience.

Despite these minor drawbacks, Manychat remains an essential tool for streamlining communication, boosting customer engagement, and driving business growth. Its intuitive interface, seamless integrations, and robust analytics make it an invaluable asset for any business seeking to leverage the power of chatbots effectively. Review collected by and hosted on G2.com.

What problems is Manychat solving and how is that benefiting you?

Manychat solves problems related to communication and marketing by automating customer interactions, enhancing lead generation and engagement, personalizing customer experiences, and providing comprehensive analytics. These solutions benefit me by improving efficiency, expanding my customer base, fostering stronger connections with my audience, and enabling data-driven decision-making. Overall, Manychat has significantly streamlined my communication processes and driven business success. Review collected by and hosted on G2.com.