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150 Manychat Reviews
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It would be a great software - if it worked. Review collected by and hosted on G2.com.
Automation are contanstly glitching, leaving users uspet and expectations unmet.
This would be fine if there was any support to help fix things. It is literally non-existent. You get run through the gauntlet of qualifying questions only to "submit a request" into the void and never hear back again. Review collected by and hosted on G2.com.
I love how easy it is to set up automations and to get help if you get stuck! The entire platform is easy to use on desktop and mobile! Review collected by and hosted on G2.com.
I wish there was an intergration with other social media platforms. Review collected by and hosted on G2.com.
How easy it was to set up a bot to learn my business and auto respond and make appointments for me Review collected by and hosted on G2.com.
Their pricing structure and not enough selections it's all or nothing Review collected by and hosted on G2.com.
I've been using ManyChat for four years, and it has been fantastic for my business. It allows me to easily grow my online presence, communicate with prospects, and build our email list. The platform is user-friendly for both me and my clients. It offers impressive options for creating chatbots with media, external links, and now, with the new pro upgrade, we can generate leads by letting users submit their details. I highly recommend ManyChat for anyone looking to communicate effectively with customers and automate messages. Review collected by and hosted on G2.com.
I'm having trouble getting the pro version because my card keeps getting declined. Also, The features are limited, and the pro subsctiption price is too high. Review collected by and hosted on G2.com.
It is the sole reason why I have been so successful through selling my digital content on social media, customers can purchase instantly, and feel like they are receiving a personalised instant service. Review collected by and hosted on G2.com.
The templates can be confusing. I dont use the contact function and yet I cant turn it off. Review collected by and hosted on G2.com.
It saves me plenty of time by responding to small inquiries with automated replies. There are videos in the community support that are useful for getting started. Review collected by and hosted on G2.com.
There is a bit of a learning curve in order to set it up properly. Review collected by and hosted on G2.com.
Its user-friendly interface makes it easy to create chatbots, the set up is straightforward, and the support is responsive. Even though I've only used it once, its features and integration options are impressive, making it a tool I'd consider using more often in the future. Review collected by and hosted on G2.com.
I would like it to integrate with more applications like LinkedIn and TikTok. Review collected by and hosted on G2.com.
Very easy to setup automation and sequences on Instagram. I love the funnel builder as well Review collected by and hosted on G2.com.
Nothing much as of now, more templates would be great. Review collected by and hosted on G2.com.
I have been utilizing Manychat for an extensive five-year period, and it has consistently exceeded my expectations as a communication platform. There are several aspects of Manychat that I find exceptionally commendable. First and foremost, its user-friendly interface allows even those with minimal technical expertise to effortlessly create and deploy powerful chatbots. The drag-and-drop functionality makes it incredibly convenient to design conversational flows and automate various business processes. Manychat's integration capabilities with popular messaging platforms like Facebook Messenger have been an absolute game-changer for me, enabling me to reach and engage with my audience in a more personalized and efficient manner. Furthermore, the comprehensive analytics and reporting features provide invaluable insights into campaign performance, allowing me to refine and optimize my chatbot strategies effectively. Overall, I am impressed by Manychat's consistent dedication to empowering businesses through streamlined communication. Review collected by and hosted on G2.com.
While my experience with Manychat has been overwhelmingly positive, there are a few areas where I believe there is room for improvement. Firstly, the pricing structure could be more flexible, particularly for smaller businesses or individuals with limited budgets. Offering more affordable plans or additional pricing tiers would make it more accessible to a wider range of users. Additionally, although Manychat provides a wide range of pre-built templates, I have occasionally encountered limitations in customizing these templates to align precisely with my brand's unique voice and aesthetics. More flexibility in customizing templates or the ability to create chatbot designs from scratch would greatly enhance the platform's versatility. Lastly, while Manychat offers excellent customer support, there have been a few instances where I experienced delays in receiving assistance, which can be frustrating when facing urgent issues. Strengthening their support response time would undoubtedly enhance the overall user experience.
Despite these minor drawbacks, Manychat remains an essential tool for streamlining communication, boosting customer engagement, and driving business growth. Its intuitive interface, seamless integrations, and robust analytics make it an invaluable asset for any business seeking to leverage the power of chatbots effectively. Review collected by and hosted on G2.com.