Microsoft 365 Reviews & Product Details

Microsoft 365 brings together integrated applications like Word, Excel, PowerPoint, Outlook, and Teams in one ecosystem. It’s easy to use, with a familiar, straightforward interface for employees, which reduces the need for lengthy training. The cloud features are also practical: you can upload files to OneDrive or SharePoint and access them from anywhere. File sharing and collaboration are smooth, allowing employees to work instantly on the same document. Meetings are simple to set up and run through Teams, with chat, video calls, and calendar integration. On top of that, security is strong, with advanced data protection and full control over access and permissions. In short, it offers everything employees need: simplicity, collaboration, and security. Review collected by and hosted on G2.com.

The ongoing subscription cost is a drawback for me. Also, the frequent updates can be confusing at times and may leave users unsure about what has changed. Review collected by and hosted on G2.com.

What I like most about Microsoft 365 is how everything works together smoothly. Word, Excel, PowerPoint, and Outlook are very reliable and easy to use for both personal and office work. Cloud storage with OneDrive makes it simple to access files from anywhere, and real-time collaboration helps a lot when working with teams. It saves time and improves productivity. Review collected by and hosted on G2.com.

The main downside is the subscription cost, which can feel expensive for individual users. Sometimes updates change the interface slightly, which takes time to adjust. Also, Microsoft 365 works best with a stable internet connection, and some advanced features are not very beginner-friendly without proper guidance. Review collected by and hosted on G2.com.

I like how Microsoft 365 is tied together with all of the programs. Because it is a tied-together system, it makes it extremely easy to operate the different programs like Word, PowerPoint, and Excel.

I love that everything is saved, easy for me to utilize, and it is easy to find. It has an extremely seamless integration. I am able to complete tasks for personal use, as well as for work. The majority of the time, I am using Microsoft 365 to complete work tasks. I primarily am grading student assignments, which are turned in on an online system. The online system is clunky, so Microsoft 365 makes it easier to transfer the assignments over and grade them without the distraction of all of the task bars and other elements incorporated into the online system we use.

My employee does not pay for any additional resources or aid for completing tasks, so 365 comes out of our pocket. I love that I am able to share an account with my husband, as he finds utilizing it beneficial, as well. I love how the account does not require me to use one app alone. I am able to log into each individual app. This helps me keep things separated, which is better for how I think and process things.

As previously stated, implementing Microsoft 365 is extremely easy--literally the click of a button. I utilize it approximately 5 days a week.

As far as customer support goes, we have had no issues, thus far, that would require the need for customer support. However, it is extremely easy to find the information for customer support, should the need arise. Review collected by and hosted on G2.com.

If there was one thing that I would say is a disadvantage to Microsoft 365 it would be the cost. Otherwise, I enjoy everything about this software and have no complaints thus far. Review collected by and hosted on G2.com.

microsoft 365 is centralized platform for manage user and email with multiple domain support and can integared with active directory for user syncing and with advance feature like device onboarding and compliance managemen with intune including MAM and MDM.

with Conditional Access policies and Role-Based Access Control Review collected by and hosted on G2.com.

365 tightly integrated to Microsoft Intra so i can not use any other IDP in 365 for SSO and cost also higher as compare to amazon mail or zoho for small organization. Review collected by and hosted on G2.com.

What I appreciate most about Microsoft 365 is the effortless, real-time integration it offers across all my devices, turning a suite of apps into a cohesive, unified workspace. Whether I’m composing a document in Word, overseeing a complex project in Teams, or analyzing data in Excel, the real-time co-authoring feature with colleagues—alongside the generous 1 TB of OneDrive cloud storage—ensures I never have to worry about version control or being confined to a single location. With the introduction of Copilot AI in 2025, this experience has been enhanced even further. Copilot serves as an "on-demand assistant," capable of summarizing meetings, drafting emails, and automating repetitive tasks, which lets me dedicate more time to creative work instead of administrative duties. Review collected by and hosted on G2.com.

What I find most frustrating about Microsoft 365 is the persistent sense of "subscription fatigue," combined with a suite that seems to grow more bloated and intrusive over time. Since it operates under a Software-as-a-Service (SaaS) model, you never actually "own" the software, and the endless cycle of required updates can be a mixed blessing. These updates often relocate familiar buttons, alter default fonts—such as the recent switch to Aptos—or automatically install applications you have no use for. In 2025, the forceful integration of Copilot AI and OneDrive has become especially bothersome, as the software regularly pushes you toward using cloud storage or AI features, even when you would rather work locally or keep things straightforward. This increasing bloat can cause noticeable slowdowns, with even powerful PCs experiencing lag or stuttering in programs like Outlook or Excel, making the suite feel more like a cumbersome web portal than a responsive desktop application. Review collected by and hosted on G2.com.

I appreciate Microsoft 365 because it simplifies work and helps keep everything organized. By bringing together apps like Word, Excel, PowerPoint, Outlook, Teams, and OneDrive in a single platform, it ensures that all the tools work seamlessly together. I find it especially useful that I can work from anywhere, securely share files, and even collaborate on documents in real time. The cloud storage feature is particularly helpful, as it automatically saves my work and allows me to access it from any device. All in all, I find Microsoft 365 to be a convenient, efficient, and dependable solution for both personal and professional tasks. Review collected by and hosted on G2.com.

One aspect I find challenging about Microsoft 365 is that it can be somewhat overwhelming for newcomers due to the sheer number of features and applications available. Additionally, updates occasionally alter the interface, which may lead to confusion. Another point to consider is that a reliable internet connection is necessary to get the most out of the service, and the subscription fee might be expensive for some users. Review collected by and hosted on G2.com.

Microsoft 365 provides a well-integrated ecosystem that makes daily works smooth and efficent.Tools like Outlook, teams,word,excel and Onedrive work seamlessly together,making collaboration,communication and document management very easy. Real time co-authoring ,cloud access and strong enterprise-level security are big advantages that help me stay productive and organised Review collected by and hosted on G2.com.

At times, Microsoft 365 can feel heavy and overwhelming because of the number of tools and frequent updates. Some applications consume significant system resources, and occasional sync or login issues can interrupt work flow. Also advance features are not always intuitive which can create a learning curve for new users. Review collected by and hosted on G2.com.

M365 lets me work from any device, no matter where I am. My files are automatically saved so I don’t lose any of my work. The apps the I use the most like Word, Excel, Teams, and Outlook they all connect together well, which makes it easy and faster to work. I also like that I can share files with other people in real time, so we can edit documents together without sending the changed files again and again. Review collected by and hosted on G2.com.

It is sometime slow and the search feature in the apps like excel and word is not too good. I have to do a web search to find the answer. Review collected by and hosted on G2.com.

What I appreciate most about Microsoft 365 is how it brings all the Microsoft apps together in one place, making my work much easier. Another major advantage is that Microsoft 365 is cloud-based, allowing me to access my work files—such as Excel spreadsheets, presentations, and Word documents—from anywhere. I can update these files on the go, and at the same time, others can access the updated versions, which makes collaboration incredibly simple. Review collected by and hosted on G2.com.

At the moment, I find the pricing to be a bit high for me. Review collected by and hosted on G2.com.

What I like best about Microsoft 365 is how seamlessly everything works together to make daily tasks easier. Whether you're writing in Word, analyzing data in Excel, or collaborating in Teams, all the apps feel connected, and your files follow you wherever you go. The cloud syncing is smooth, the built-in AI features save a lot of time, and real-time collaboration makes group work feel effortless. Overall, it’s a clean, reliable, and productivity-focused ecosystem that helps you get things done without unnecessary friction. Review collected by and hosted on G2.com.

What I dislike about Microsoft 365 is that it can sometimes feel heavier than it needs to be. The apps are powerful, but that also means they can be slow to load or overwhelming with features you might not use often. The subscription model can feel expensive over time, especially for people who only need the basics. And while cloud integration is great, it also means you’re relying a lot on stable internet and Microsoft’s ecosystem, which can feel restrictive. Overall, it’s incredibly capable—but not always the simplest or lightest experience. Review collected by and hosted on G2.com.