Office 365 Reviews & Product Details

Office 365 Overview

What is Office 365?

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Office 365 Details
Website
Product Description

Office when and where you need it. Work anywhere, anytime, on any device. Office 365 is ready when you are.


Seller Details
Seller
Microsoft
Ownership
NASDAQ:MSFT
Company Website
Phone
+1 (877) 276-2464
Year Founded
1975
HQ Location
Redmond, WA
Total Revenue (USD mm)
$125,843
Twitter
@Microsoft
9,213,589 Twitter followers
LinkedIn® Page
www.linkedin.com
191,766 employees on LinkedIn®
Description

Microsoft Corporation develops, licenses, and supports software products and services; and designs and sells hardware worldwide. Flagship products include Windows, Office, Azure, SQL Server, Exchange, SharePoint, Dynamics ERP and CRM, as well as Xbox; Skype; and Windows Phone.


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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
C
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

There are more pros than cons in Office 365. Below are some upsides which I find most helpful about Office 365:

1. Office 365 Suite comes with Onedrivve, Sharepoint, Word, Excel, Powerpoint, Access, Forms, Outlook, and many other amazing business applications.

2. Integration if the applications which come with O365 is very smooth and hastle free.

3. You can access Ofiice 365 with many devices like computers, laptops, Mobile Phones, Tablets, etc.

4. The most amazing thing about Office 365 is that it comes up with desktop as well as web applications depending on your license

5. You get advance threat protection

6. Multiple people can work together on the same task using Office 365

7. Autosave option to save the files automatically in onedrive

8. You could recover not saved files using apps like word, excel, powerpoint, etc Review collected by and hosted on G2.com.

What do you dislike?

There are not many things that I dislike about office 365 but below are a few downsides of using Office 365:

1. Desktop applications crash or do not respond if the CPU utilization or memory utilization is very high

2. Recommended to use applications with a decent configuration's system Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is an awesome Office Suite. Go for it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am utilizing Office 365 in my day to day working life. Below are a few business problems which I am solving using Office 365:

1. We share, collaborate for multiple projects with multiple people within and outside the organization

2. I can open sync up files from anywhere like Phone, Laptop, etc Review collected by and hosted on G2.com.

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Manager Customer Support Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

All the important tools like onedrive, excel, office, Teams tools are directly integrated within the Office 365 which is very convenient to handle daily operations and the tasks in the office. Review collected by and hosted on G2.com.

What do you dislike?

Not much dislikes as of now as all the tools are optimised for better utilisation Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Basically office 365 is a all in one tool to solve the needs of the employees in carrying out the operations on a daily basis.

Office 365 is more reliable and dependable product as all the details are stored on cloud and can be retrieved anytime from anywhere in the world.

Also this helps is avoiding the valuable data that we have on our mailbox, onedrive and other office tools. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use office 365 to send and receive emails, organizers office files in Onedrive, calculations are done in Excel and other important documents are stored in office and sometimes the tabs freezes Review collected by and hosted on G2.com.

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Guest Services Coordinator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Microsoft Office 365 (now just MS 365) is an amazing set of tools that ensure your productivity and reliability of office work and tasks. All of the tools that come with the suite represent a marvelous piece of software for them selves, but combined they present the best set of software tools probably ever put together business-wise. Review collected by and hosted on G2.com.

What do you dislike?

The suite itself is quite big, takes up a lot of space when installed and makes slower machines run a bit hard. If you are using more than one tool from the suite at the same time, one of them can freeze for some time which may be frustrating if you are in a hurry. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Office 365 solves virtually any task that can be solved on a computer in the office. It may be text editing or document preparation, data collection, processing and organization, e-mails, presentations... You name it. Office 365 has really improved the workspace and productivity. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is one of the most used and best platform for official and business emails. It offered a lot of features to its user. It has very effective search options. Its interface is user friendly and easy to use. You can set importance for your emails and also have different folders for different vendors and clients. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it didn't refresh automatically your mails and you need to refresh manually to check new emails. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for email platform then you can try and see the benefits. It's very reliable and easy to use except in desktop case where you will face difficulty while configuring it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In your mobile or desktop application you can get all your mails offline and you can access those emails without any internet connection. You can accept meeting invites and it added that in your calendar automatically and provides reminder before that meeting. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The core products that everyone uses(Word, Excel, Powerpoint) are of course the industry standard. You don't have to worry about can someone open this file because everyone supports it. Not to mention the fact that there are free online versions of these products in the off chance someone doesn't already use some sort of office software. Always up to date du to its being an online service. Review collected by and hosted on G2.com.

What do you dislike?

Not the biggest fan of subscription models that are becoming the norm. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

While my company uses google services for all their needs I just am so used to the Microsoft suite I had to go make the purchase myself. It integrates with google easily. It's been around so long that you can always find an answer easily if you want to find a way to do something your not as familiar with. Review collected by and hosted on G2.com.

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Network Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

MS office 365 is one of the best emailing platform for your organization. It offers mostly all MS office features inbuilt in its application. Also you can keep all your mails offline in its application and access previous mails without any internet connection. Review collected by and hosted on G2.com.

What do you dislike?

Its refresh feature is not good and many times we need to manually refresh to check our new mails. Also its configuration is tough for non IT guy sometime. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This application has very good interface and easy to use. It offers a lot of features which will be very useful for your organization. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It solves a lot of business problems like scheduling your meetings, sync your calendar and you will get notification for your training and meetings. Also you can make separate mailing folder for separate vendor and client and in this way its very easy to access your mails. Review collected by and hosted on G2.com.

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Software Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Office 365 comes with a host of applications for everyday use in the office and at home.

Microsoft Excel provides a huge range of functionalities that can help with managing bills, calculating costs and working with numbers. It is also great for generating charts and analysing statistical data.

Excel also feeds into powerpoint so you can update a powerpoint slide with the latest dataset simply by uploading the new dataset into excel.

The ability to programmatically perform functions is also a great time saver, particularly with repetitive and complex tasks.

Microsoft Word has tons of functionality and is effective for more simple tasks such as writing a letter, to more complex tasks such as creating legal documents, writing books etc.

The benefit of using Office 365 is the constant updates and always being on the latest version of the software. Review collected by and hosted on G2.com.

What do you dislike?

Downside to Office 365 is the constant subscription fee that is charged monthly/ annually. It is cheaper in the short term to buying a full release suite such as Office 2019, but over time it works out to be more expensive.

Some extra pieces of software such as Visio require additional license fees, which is a shame as you may only want to use it a few times but it's only worth purchasing if you are a frequent user and the alternative - publisher/ excel- doesn't really fit the job effectively. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Worth looking at alternatives such as the annual releases as it may work out cheaper for you.

There is also a free trial which would be useful for you to look into as it will allow you to see how often you use the software and whether it fulfils your requirements. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use office 365 for more basic tasks such as creating presentations through powerpoint, writing letters and managing finances with Excel. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The entire suite of Microsoft office 365 removes the need to do constant upgrades to the office applications installed on our entire organization of 3000+ computer assets, as the current version is always available online and with E3 licenses can be installed locally. You can add individual applications as well as bundles so it is a very customizable agreement that can be perfectly matched to your business needs, and changed when required. Review collected by and hosted on G2.com.

What do you dislike?

The cost for the licensing can be confusing and is intentionally vague, which allows Microsoft the upper hand in negotiations. Additionally like purchasing a car, some features are locked behind licenses that are much more expensive and you are required to upgrade each user to that license to utilize the functionality. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Really outline your business needs and future state, as getting into a license agreement that doesn't fit the future can be very costly to break. Additionally consider how much integration you will want with your products as a lot of expertise is required to implement and maintain those integrations Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It serves to cover our entire business computer support needs. This ranges from an email client, word processor, spreadsheet application, mobile device management, online protection, web application builder, workflow automation, SharePoint site creation, and file management. Our business was already using Microsoft as our primary provider for these features so moving to Office 365 allowed us to keep current with a reduced overall licensing cost. Review collected by and hosted on G2.com.

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Staff Training & Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Office is the number one office package for a reason. It's compatible with everything, it's easy to use, and it's feature rich. Do you need to create a beautiful presentation? You can! Need to create an infographic? You can do it! Need to create a chart that cuts down to the point of the issue sat hand? It's easy! I love that with one product I can access all of my documents across all of my devices via OneDrive. I love that most functionality carries over between desktop and mobile versions of software. And, it's all for a fair subscription price. It's definitely one of the best purchases you can make for your business. Review collected by and hosted on G2.com.

What do you dislike?

If I had to complain, it being a subscription can be tiring. It's one more thing to budget for and, at times, it would be nice if it could be a one time purchase (with and option to upgrade each year - similar to how Camtasia works). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Look at the other options out there. Google has a great free service, but just for basic things. If you live in an Apple ecosystem, they have great options (plus they are free). However, they aren't universally compatible and are more difficult to run on a Windows-based desktop. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It gives us a common language to use when working. It's instantly understandable - and Teams has been a godsend during the pandemic. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

My experience with Office 365 is very impressive we are using this product since from last couple of years and it runs fantastic, office 365 is a cloud base service which Microsoft provided for small and large organization. office 365 offers so many great services which we are using in our organization such like, Microsoft OneDrive, Outlook, MS Teams. In our organization we are mostly using Windows environment and office 365 is best choice for it, we can easily access via single sign on and we can also access from anywhere, my best experience which is Office 365 customer support is one of the best customer support ever, they are available for 24/7. Very easy to use by new joiners Review collected by and hosted on G2.com.

What do you dislike?

Mobile application is very slow which may be nee improvements Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I strongly advise and recommend this platform because it is best ever Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Office 365 is a really cost saving and beneficial application which we are using we have improved our communication and collaboration with across the organization, email service is one of the best service, there are so much other option which improve efficiency, communication. now we can easily share documents, file with our customers and employee Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Microsoft office 365 is very useful tool and primary software which we are using company wide. it is cloud base application so in our organization every employee across the company can easily access office365 applications and files from their PC/laptop or even they can access via their mobiles. office 365 increase our internal and external Communication and efficiency. Office 365 syncing between your devices very efficiently without any issue, this is a very much easier to use by anyone and more secure way to transmit information internally and externally, we have also using emails services of office 365. within office 365 Microsoft provide one drive where you can share your large size of data, excels, etc Review collected by and hosted on G2.com.

What do you dislike?

Office 365 is very costly may be they need to decrease per year cost Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Office 365 is well suited for any organization small or large, so everyone who is looking any cloud services Microsoft office 365 is good tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

it is a cloud base system so we can easily access from anywhere it solves our many issues. it is more secure and more easy to use by anyone. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Office 365 is emailing platform of my organisation and its interface is very good. You can have separate emails folder for different vendors or projects. It provide many options like filter your emails, team emails, in built translator, automatic replies etc. Review collected by and hosted on G2.com.

What do you dislike?

Sometime it doesn't auto refresh your emails automatically on desktop installed outlook application. Also its configuration on desktop devices is very complicated, if you are not an IT person then you may need support from your IT team to configure your office 365 email ID in your outlook application on your device. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is one of the best email platform for any organisation as it is very rich in features as compared to other platform. So for business or personal purpose its very useful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to schedule meeting and trainings, also you can check your organisation upcoming events in the calendar section. Apart from this you can check your colleague status, if he is available for meeting or any other activity. It will also provide you enough space for your emails or other data for storage. It also offers inbuilt team viewer for your meetings and to take remote control. Review collected by and hosted on G2.com.

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Design Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

With O365 we will get access for all the applications like Outlook, Calender, Onedrive, Word, Excel, PowerPoint, Teams, OneNote, SharePoint. Once the account is moved to O365 we will get the Outlook space of 99GB which is the best part of it, which allows the users to access to lot of data. Review collected by and hosted on G2.com.

What do you dislike?

The only thing with O365 is its a bit Costly, which the normal user cant get through. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Office 365 is really helpful for each and every professional for their daily works, which helps you with wide applications with which you can meet the requirements. If some organization is looking for bundle of Microsoft Applications then O365 is the best. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Each and Every IT professional needs Microsoft Applications like Teams, PowerPoint, Excel, Word and lots more which O365 provides you in one single bundle. It also helps to open the files so that the user can access the data. Review collected by and hosted on G2.com.

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System Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I don't need to install it in machine, I can simply use all of it's products in web version only which saves lot of space in my disk. It has everything for all our office need such as word, excel, powerpoint, one drive, teams...etc. It also gives flexibility to install in system and run it if we want to use all features. Review collected by and hosted on G2.com.

What do you dislike?

There are some features like giving control in teams doesn't work in web version. It forces us to install app in system which cause slowness if working on remote desktop or VDI. Sharing Screen feature also doesn't work properly in teams web version. There are some other features also which doesn't work properly in web version. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Office 365 has very good tools such as word, excel, teams...etc. which gives you flexibility not to install any of them and work on web versions. It has great support across the world which allow us to contact them anytime if required. It has already taken lot of users from cisco and continuously working on improvements which ease user's work. It will be having lot of surprisingly tools in future also to make our work time more productive and creative. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am using Teams for team collaboration and hosting/joining meetings. I am using Excel, Word and One drive for creating documents, updating and sharing it over cloud. Review collected by and hosted on G2.com.

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Network Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Office 365 is a great all in one solution for the work place. Being able to have up to date Office software and email programs is a great help. We switched several months ago and it's been great for everyone! I also like how OneDrive gives every user plenty of space and syncs with everything flawlessly. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the service does go down and users have to restart Outlook in order for emails to send out and come into the inbox. If that was resolved it would be perfect! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We solved the problem of having older and outdated versions of Microsoft Office, we always get the latest updates now which is great! We have noticed an increase in productivity as well, especially with using the included OneDrive. Using OneDrive has helped keep everything streamlined versus using the older Dropbox solution we used to have. Review collected by and hosted on G2.com.

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Chief Technology Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's easy to use and offers great access from the cloud and gives me the ability to work wherever I am, even if I'm working on my phone. Access to OneDrive and the amount of storage is sufficient to be able to store many items and have them accessible from anywhere. Review collected by and hosted on G2.com.

What do you dislike?

There are a lot of features on Office365 that's not adaptable on MacOS, the new version of Outlook has a great looking interface but does not provide access to iCloud email addresses. It also seems that certain Office365 programs are buggy on MacOS. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Even though the software is a bit buggy and the MacOS versions aren't as refined as the Windows versions, it works really well and is my preferred platform for the work that I do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have access to my mail and certain documents from anywhere which is a convenient feature. In recent times Teams has been a great benefit. Review collected by and hosted on G2.com.

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Facilities Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Office 365 has an easy to navigate interface and features that all email software must have. In my line of work I am responsible for scheduling events and assign rooms for exams and rental activities. Office 365 conveniently assist with this feature and at the same time all internal participants are alerted of these events. Likewise my internal customers can make requests for space and notify me through the same medium. Setting reminders are easy and what I also love about O365 is that the mobile version is just as easy to use and maintains all the same features as the pc version. Review collected by and hosted on G2.com.

What do you dislike?

No dislikes whatsoever and no complaints to report. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Office 365 is the way to go for work based email software. You will love all features which makes setting reminders as easy as abc. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication made simple. Retrival of old communication and documents are convenient to find and extract. Review collected by and hosted on G2.com.

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Global Audit and Risk
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I love most about the O365 is the capability to utilize several documents concurrently along with other peers without needing to save files to post on the pc. It's quick, really simple to use and also provides effective solutions email, teams and storage effort answers you are able to access from any place . Combine resources and teams with answers like Microsoft Teams as well as Skype for Business. Review collected by and hosted on G2.com.

What do you dislike?

Online programs have specific limitations. The folders of yours / files look totally different. All the sensitive data of yours is in the cloud. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Office 365 allows us to standardize the way we work while providing flexibility to fit our needs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We discovered a far better method to speak between places of work and simplified the work of ours. You will find options that are many for mailing lists plus protection organizations. Shared mailboxes are a crucial component of the work of ours and we couldn't survive without them. For this particular main reason we are able to offer much better service to the customers of ours. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2