BILL AP/AR Reviews & Product Details

The tool is a great way to view all invoices and send payments when desired. The ease of paying bills is the best feature of the device. I also appreciate that if their is a delay in payment, the system sends out alerts. Review collected by and hosted on G2.com.

You have to have a license to use bill.com, where all our bills are stored. Therefore, you must go into Bill.com to review during an audit. The same issue arises at month's end; you have to look in two different systems to review the final numbers and confirm everything was entered correctly.

We also get payments from customers using Bill. It is not user friendly to collect or connect. Every time I go to connect it logs me into the AP system and I am unable to connect. I have reached out to the customer team with no help. Review collected by and hosted on G2.com.

I like that BILL AP/AR is fairly easy to use and also very easy to train my staff on it. I appreciate the feature where it consolidates all my invoices in one place and allows me to sort by vendor and search for invoices within each vendor. I like having the option to see which payments are scheduled to go out, have already been paid, or are even canceled. It also has a summary dashboard on the very front, which I find useful. The recognition feature when uploading invoices is helpful because it picks out all the invoice and payment dates, which helps alleviate repeating or entering the same information and is a big time saver. This also reduces manual errors as I just need to check what's on the invoice against what's already been picked up, then click save invoice. I also found the initial setup very easy, just setting it up and adding users with their respective settings was straightforward. Review collected by and hosted on G2.com.

I think it's just the reporting aspect. Sometimes I need some ad hoc report. For example, I want to pull a vendor showing a history of all the invoices along with if I wanna put in fields of invoice day, due date, when accounts were set to, and going as far back as possible, like, a history. Right now, there isn't a fast and easy way that BILL AP/AR has that. It does have the capability to, like, run a specialized report. Which can get frustrating sometimes. If our vendors come out and said, 'hey, I need to do AR installation,' especially when I have a particular vendor with hundreds of invoices monthly. Review collected by and hosted on G2.com.

BILL does a great job centralizing and streamlining our AP and AR processes in one platform. It significantly reduces manual work by automating invoice capture, approval workflows, and payment processing. The visibility into payment status and cash flow is especially helpful, and the integration with our accounting system keeps everything aligned and efficient. While no software is perfect, BILL has meaningfully improved our operational efficiency and provided a reliable structure for managing payables and receivables at scale. Review collected by and hosted on G2.com.

While BILL is very effective overall, there are occasional usability, syncing, and workflow limitations that can require workarounds, especially for more complex approval structures or reporting needs. Some areas of the interface could be more intuitive, and deeper customization in reporting would be helpful. That said, these are incremental improvements rather than major issues, and the platform still delivers strong value for managing AP/AR processes efficiently. Review collected by and hosted on G2.com.

We’ve had a great experience using this billing management website. The platform is user-friendly and makes it easy to view, edit, and pay invoices. We especially appreciate how responsive the support team is when we need assistance—every help request has been handled quickly and efficiently. Review collected by and hosted on G2.com.

The only drawback we’ve experienced is the delay in payments showing up on our account, which can be a bit inconvenient. That said, the overall ease of use and support still make it a valuable tool for our team. Review collected by and hosted on G2.com.

I appreciate how user friendly the Bill.com AP/AR platforms are. The credit card functions are tremendously helpful to keep our small team organized and allows staff to easily upload receipts and reconcile expenses at the end of the month. The credit card functions also have great security measures and warn you when your card is low on funds, all of which I really appreciate as an administrator for our organization. The AP side makes tracking, approving, and paying invoices much more streamlined and efficient. Bill.com has also been great about helping to streamline the 1099 filing process each year, taking a huge burden off our small team. Review collected by and hosted on G2.com.

The AI automations can often get things wrong so we try to avoid using them whenever possible. We wish the fee for voiding a check wasn't so high ($25 per check) and we've also had a few issues with check payments not being received by our vendors which can be frustrating. Review collected by and hosted on G2.com.

I really like the integration with NetSuite because it saves us a lot of time in tracking our expenses and renewals. It's my favorite part. The setup was very easy. You just need to create your account and open a ticket with your needs. They assign a customer success person to you, and you schedule a call. They provide everything, even the integration with your ERP like NetSuite or Big Box, right away. They continue to support you for a few weeks to ensure everything runs as expected. The whole experience is straightforward. Review collected by and hosted on G2.com.

Since we have subsidiaries in other countries, right now, we are only able to pay through our US entity. Even though we have bills from Canada, UK, and Mexico, we have to centralize them all in the US. We would rather have a subsidiary for each country and make local payments instead of international. Review collected by and hosted on G2.com.

Ease of processing employee expense reimbursements - do enjoy the machine learning of the invoice entry and how it pulls previous coding on past invoices entered. Review collected by and hosted on G2.com.

Suggested Enhancements for Bill.com AP/AR-

Notes & Notifications: Expand the notes section and improve notifications for better visibility and usability.

Error Handling: Provide more detailed explanations for sync errors beyond the current generic messages.

Invoice Controls: Enable the ability to set period restrictions for invoice entry to prevent posting in closed periods or payment dates errors.

GL Coding: Allow use of keyboard shortcuts or quick keys for GL account selection instead of manual dropdown navigation.

Inbox Processing: When forwarding an email with multiple invoices, the email currently becomes the backup, creating extra manual work. Suggest enabling the option to copy the email backup directly in the inbox rather than uploading it each time.

Overall Interface: Make the interface more user-friendly and intuitive for AP/AR workflows. Review collected by and hosted on G2.com.

Bill is really easy to use, and it makes tracking AP/AR simple and straightforward. The implementation process was effortless to learn and our employees were able to pick up how to use Bill fast. If I ever have a question, the live chat provides wonderful support and gives me clear and precise answers. Review collected by and hosted on G2.com.

If a bill is deleted or changed, there’s no way to confirm that it was done or to see what was modified. Review collected by and hosted on G2.com.

I like how easy it is to post invoices in different manners. It integrates smoothly with Sage Intacct, making my accounting job easier since everything posts automatically into Sage Intacct and the general ledger always ties to what it should. It's also easy to void payments. I really appreciate the super easy setup, especially with implementation support. Overall, I find processing vendor invoices much easier with BILL AP/AR. Review collected by and hosted on G2.com.

Honestly there's nothing I dislike about it. I suppose mass updates of the Chart of Accounts could be easier. Review collected by and hosted on G2.com.

We've been using BILL for the past decade, and have grown from managing a handful of invoices to hundreds every month. The platform has scaled with us, and by doing so has helped us to scale our business. We appreciate how they've evolved to make processing items ever easier, and how they continue to develop new tools to help us manage our AP. Review collected by and hosted on G2.com.

Still oriented around the PDF invoice, but we know those days are numbered, and that it's still the standard for companies everywhere. Review collected by and hosted on G2.com.