[ Microso... Reviews ](https://www.g2.com/products/microsoft365/reviews) [ Microso... Reviews ](https://www.g2.com/products/microsoft365/reviews) # Microsoft 365 Features ##### ## File Management (5) Device Syncing Provides functionality that manages file syncing between both PC and Mobile devices to ensure files are up to date no matter who or what device they are updated on Web Interface Ability to access documents via a web interface without a client being installed on a device File Type Support Supports all required file types including but not limited to: Google Docs, MS Office, images, videos, etc. Search Can easily find files via a simple and/or advanced search Mobile Apps iOS, Android and Windows phone apps provide functionality that enable user to perform same functions as they would on a PC Show More ##### ## Collaboration (9) File following Allows users to receive updates when files have been updated, added, deleted or moved. File Sharing Allows users to share individual files/folders to persons outside or inside organization. Ability to assign edit or view only privileges. Simultaneously Editing Users can work simultaneously on files. Change Tracking / Audit Logs Provides an audit log of changes and enables users to revert to a specific version Cloud collaboration Allow multiple users to collaborate within an application. Annotations Offer annotation and commenting tools within each application for collaborative communication. Simultaneously editing Users can work simultaneously on files. Multi-User Collaboration Allows multiple users to collaborate on a single document and see edits in real-time Real-Time Communication Allows users to communicate in real-time via chat and comments within the document Show More ##### ## Administration (6) User and Role Management Enables administrator to provide segmented access to tool based on role. Easy to create new users and remove users. Policies and Controls Ability to control by user/group file/folder access, external sharing permissions, editing policies, device location restrictions, sharing by device, etc. Device Management Admins can restrict access to files by device in the event of lost/stolen devices as well as users that no long work for organization. Also may provide ability to wipe files from devices remotely. Storage Limits Administer storage limits by user or group Storage Zones Choose data center your files should be stored at Security Stores and transfers files in secure environment Show More ##### ## Platform (4) Performance and Reliability Software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. Reporting and Auditing Access pre-built and custom reports to monitor user activity and storage System of Record Integration Integrates to systems other systems of record such as CRM, ERP, Outlook, Sharepoint APIs Enables custom integration to external systems Show More ##### ## Business Instant Messaging (6) File Sharing Allows users to send and open various file types. Notifications Notifies users when they have been contacted or tagged. Search Message content search capability. Mobile Application Software can be accessed through a downloadable mobile application. Web Application Software can be accessed through a downloadable desktop app or a cloud-based site. Integrations Application integrates with other outside software. Show More ##### ## Business Instant Messaging (2) Audio Conferencing Allows users to communicate via audio call. Video Conferencing Allows users to communicate via video call. Show More ##### ## Conferencing Options (3) Group Live Chat Provides a live chat feed during a screen sharing session. Audio Conferencing Allows users to communicate via audio channels. Video Conferencing Allows users to communicate via video channels. Show More ##### ## Presenter Tools (4) Live Preview Provides a live preview of what viewers are seeing in real-time. Notifications Blocker Blocks notifications from other applications from appearing during a screen sharing session. Remote Control Allows users to give audience members control of cursors or tools on the shared screen. Switch Presenter Allows presenters to relinguish presenter access to another user in a call. Show More ##### ## Application Tools (3) Password Protection Provides password protection to screen sharing sessions. Recording Allows users to record screen sharing sessions for later review. In-Browser Application Software is available within browsers. Show More ##### ## Platform Basics (3) Slide Design Provides a variety of slide design tools, such as animations, icons and transitions. Presenter Tools Provides tools to help the presentation experience for both user and audience, including voice over narration and a presenter-only view with notes and annotations. Auto Save Provides an autosave option to prevent file loss. Show More ##### ## Platform Content (4) Charts Gives users a variety of chart and graph options that can be editied within the presentation. Template Library Provides users with a pre-built library of useable slide templates. Template Creator Allows users to customize their own templates. File Sharing Provides robust sharing options. Show More ##### ## Platform Additional Functionality (3) Messaging Contains in-application messaging abilities. Mobility Is accessible from a mobile device and by users on the go. Cloud Provides a cloud based version of the platform Show More ##### ## Inbox Tools (4) Unified Inbox Consolidates multiple email accounts into one viewable platform. Filters Allows users to filter their emails by sender, date received, opened, etc. Reminders Gives users reminders to send or reply to emails. Notifications Provides notifications when users receive new emails. Show More ##### ## Coordination Tools (3) Calendar Provides a native calendar. Contacts Provides a native contact book. Task Management Offers built-in task creation and assignment functionality. Show More ##### ## Software Options (2) Desktop Application Software available as a downloadable desktop application. Mobile Application Software available as a mobile application. Show More ##### ## Calculating (2) Functions Allows users to create conditional formatting rules with mathematical functions and calculate simple and complex data sets. Auto Recalculation Recalculates values within cells automatically when function changes occur. Show More ##### ## Insights (2) Charts and Graphs Takes data and turns it into insightful visualizations in the form of charts, diagrams, graphs that are adjustable. Tables Lets users organize data into standard tables or pivot tables for additional mathematical insights. Show More ##### ## Editing (3) Templates Lets users choose from a variety of spreadsheet templates with pre-made tables or pre-populated charts. Collaborative Editing Allows multiple users to work within the same spreadsheet and see edits in real-time. Filtering Allows users to filter data sets depending on what they want to see or hide. Show More ##### ## Functionality (4) Addons Lets users download and store addons that further expand the functionality and features within the spreadsheet. Multi Device Functionality Access spreadsheets with multiple devices such as mobile or desktop. Importing and Exporting Allows seamless importing and exporting features into other spreadsheet software or document creation software. Autosave Provides the ability to periodically saves a user's spreadsheet automatically. Show More ##### ## Applications (3) Basic applications Provides cloud or on-premise access to basic Office Suite applications such as document creation software, spreadsheets software, and presentation software. Suite access Requires either a subscription, one-time payment, or free access to the suite. Templates Offer pre-built or customizable templates within each application. Show More ##### ## Management (3) Web Interface Provides access to documents via a web interface. File Type Support Allows users to save files under a variety of file types, such as doc, xls, and PDF. Auto save Autosaves files for users automatically. Show More ##### ## Collaboration Tools (5) Screen Sharing Able to share your desktop screen or an application with the rest of the conference. Presentations Presenters can cue up a Powerpoint presentation or other slideshow for display in the conference. Whiteboarding Provides a virtual whiteboard for collaborative use. Live Chat Conferences have a text chat feature. Hand Raising Allows conference participants to notifiy conference hosts when they want to speak. Show More ##### ## Meeting Coordination (4) Scheduling Scheduling web meetings is streamlined, intuitive, and integrated into calendar and email software. Recording Conferences can be recorded for future use with native functionality. Participant Permissions The ability to grant users access to conferences as moderators, presenters or participants--individually or based on user role or group. One-Click Join Allows users to join a conference without requiring a download or a sign-in Show More ##### ## Software Type (3) Mobile Offers a mobile app or mobile optimized website to video conference from smartphones or tablets. Browser Application Conferences can be launched within a browser without requiring a user to download an application to their desktop. Desktop Application Software is available as a downloadable desktop application. Show More ##### ## Survey Management (4) Survey Builder Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor Question Types Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings Templates Offers pre-built templates for creating surveys with different audiences or use cases Survey Distribution Provides tools for distributing surveys through email, SMS, social media, etc. Show More ##### ## Survey Customization (4) Branching/Skip Logic Helps create more intelligent surveys based on respondent's actions and answers Branding Allows users to customize survey colors, logos, and URLs to match company branding Multimedia Support Ability to embed videos, photos, or other rich media Multilingual Surveys Allows for creation of surveys in different languages and advanced survey translation Show More ##### ## Survey Insights (4) Reporting & Analytics Provides tools to visualize and analyze data BI Tools Integration Allows integration with third -party reporting and business intelligence applications Data Exporting Allows users to export reports from the product into an .xsl, .csv, or .pdf file Permissions Allows administrators to set permissions on viewing, filtering, or sharing survey results Show More ##### ## Calendar View (2) Multi-Calendar View Ability to view multiple calendars at once from within a single window Customizable Viewing Provides customizable viewing options (e.g., day, week, month, year) Show More ##### ## Shared Calendar (2) Calendar Collaboration Ability to subscribe to other calendars for collaboration purposes or personal needs (work, family, school, etc.) Multiple Calendar Management Ability to manage multiple calendars at a time Show More ##### ## Accessibility (2) Screen Reader Compatibility Calendar integrates with a screen reader to read and respond to calendar invites as well as schedule appointments and meetings Keyboard Shortcuts Calendar functions can be carried out with the use of keyboard shortcuts Show More ##### ## Integration (3) Sync Multiple Calendars The ability to automatically sync calendars across different calendar softwares (i.e. ability to sync a Google Calendar with an Outlook calendar) Import Events Ability to import events from an existing account or another calendar Software Integrations Integrates an existing calendar with another software application, such as Microsoft Teams or Slack Show More ##### ## Notifications (5) Customized Calendar Notifications Ability to customize calendar notifications including event reminders, how far in advance the notification should be received, and methods in which the notification is received (desktop notification vs. email) Location-Based Alerts Offers location-based alerts to assist with commuting to and from one location to another Confirmations & Reminders Ability to send confirmation and reminder emails & texts Appointment Follow-Up Ability to send automated follow-up emails/texts upon conclusion of appointment Scheduling Notifications Receive a notification whenever a customer schedules an appointment Show More ##### ## Settings (3) Time Zone Detection Automatically detects the time zone of both parties to avoid booking mistakes Availability Settings Ability to set preferred availability to ensure appointments are only booked during approved times Blocked Time Settings Ability to block off additional time between appointments for travel or preparation Show More ##### ## Personalization (2) Branding Personalize booking page with custom logos and colors to match branding Links Personalize a booking link to share with customers Show More ##### ## Integrations (8) Multi- Calendar Integration Integrates with multiple calendars, such as: Google Calendar, Microsoft Outlook, iCloud Calendar, etc. Website Integration Provides the ability to be embedded into websites Payment Acceptance Integrates with payment processing software to accept payment from customers Video Conferencing Integrates with video conferencing tools to allow for virtual appointments Communication Integrates with SMS providers or instant messaging platforms to communicate directly with customers Microsoft Outlook Integration This software integrates with Microsoft Outlook. Gmail Integration This software integrates with Gmail. Apple Calendar Integration This software integrates with Apple Calendar. Show More ##### ## Integrate & Embed (3) Calendar Integrates with calendars to link relevant documents for meetings or appointments Website Embeds live documents into websites Applications Integrates with third-party applications, such as business instant messaging software, collaboration tools, and project management software Show More ##### ## Edit & Revise (3) Revision History Tracks changes made to documents and access all revision history Suggestion Mode When reviewing documents, provides suggestions that can be accepted or rejected by the document owner Document Editor Provides editing and proof-reading tools such as spell check and grammar check Show More ##### ## File Types (3) Export Exports files in multiple file formats including .docx, .pdf, .odt, .rtf, .txt or .html format Import Imports documents in multiple file formats for editing Web Publishing Transforms a document into a web page and publish to the internet Show More ##### ## Design (3) Graphics Ability to insert graphics, including photos, charts, drawings, graphs, etc. Templates Offers multiple editable templates for documents inluding flyers, resumes, calendars, newsletters, etc. Themes Offer various color themes which can be applied to the document Show More ##### ## Operating System (3) PC Operating System Supports Microsoft Windows operating system Mac Operating System Supports macOS operating system Linux Operating System Supports Linux operating system Show More ##### ## Sorting & Filtering (4) Attachment Search Enables users to search for specific email attachments. Tags Allows users to create and assign custom tags to emails. AI Sorting Automatically sorts mail into untuitive categories and/or folders. Predefined Rules Allows users to set up predefined rules to automatically sort incoming mail. Show More ##### ## Time Management (3) Unified Inbox Provide a unified inbox to manage multiple accounts at once. Email Automation Provide the ability to automatically send recurring emails. Snooze Provide a feature to snooze, or defer, non-urgent emails. Show More ##### ## Generative AI (23) AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text Generation Allows users to generate text based on a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Image Provides the ability to generate images from a text prompt. AI Text-to-Speech Simulates human-like speech from text inputs. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text Generation Allows users to generate text based on a text prompt. AI Image-to-Text Converts images into a textual description, identifying key elements. AI Text-to-Video Provides the ability to generate video from a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text-to-Music Produces music based on provided style or parameters. AI Text-to-Speech Simulates human-like speech from text inputs. AI Text-to-Image Provides the ability to generate images from a text prompt. Show More ##### ## Generative AI - Business Instant Messaging (1) Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## AI - Business Instant Messaging (4) AI Powered Search Improves search functionality by prioritizing search results based on a user's previous interactions and relevance, enabling users to find messages, files, and people without the need for exact search terms. Smart Notifications Prioritizes user notifications by suggesting channels, people, and messages relevant to a user's work. AI Powered Language Translation Uses AI-powered language translation tools to translate messages in real-time. Content Generation Creates, assists, or automates the generation of text-based content within the platform. Show More ##### ## Agentic AI - Cloud Content Collaboration (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Business Instant Messaging (2) Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Video Conferencing (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Survey (3) Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Calendar (1) Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Office Suites (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Document Creation (1) Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Online Appointment Scheduling (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Screen Sharing (1) Decision Making Makes informed choices based on available data and objectives Show More ##### ## Email Client - Agentic AI (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ##### ## Agentic AI - Email Management (2) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Show More ## Top-Rated Alternatives [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,119) ](https://www.g2.com/products/google-workspace/reviews) [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,507) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![ONLYOFFICE Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/77ae2dd437001c33d9f015abaf851f7e/onlyoffice-workspace.svg "ONLYOFFICE Workspace") ONLYOFFICE Workspace 4.4/5(66) ](https://www.g2.com/products/onlyoffice-workspace/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft365/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Instant Messaging](/glossary/instant-messaging-definition) Business instant messaging software works as a communication platform for companies via a text-based messaging application. Learn how these products ease internal business communication among employees. [Calendar View](/glossary/calendar-view-definition) What is calendar view and why is it important as a software feature? Read further to learn more about calendar view and how calendar software implements this feature. Microsoft 365 Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_767ef364ec46d3dffdd71da63d31d7a6/wps-office.png "Product Avatar Image") WPS Office 4.4/5(333) [ Compare Now ](https://www.g2.com/compare/microsoft365-vs-wps-office) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace 4.6/5(48,119) [ Compare Now ](https://www.g2.com/compare/google-workspace-vs-microsoft365) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b11a81d5c3e4560f70bb3327880ef756/zoho-mail.png "Product Avatar Image") Zoho Mail 4.4/5(716) [ Compare Now ](https://www.g2.com/compare/microsoft365-vs-zoho-mail) ## Consulting Services for Microsoft 365 [ ![Hitachi Implementation Services](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c55146618c532ca937f581d593db5a57/hitachi-implementation-services.png "Hitachi Implementation Services") Hitachi Implementation Services 3.5/5(1) ](https://www.g2.com/products/hitachi-implementation-services/reviews) [ ![Jade Global](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20b87425937c737ab40cdea8fdc88955/jade-global.png "Jade Global") Jade Global ](https://www.g2.com/products/jade-global/reviews) [ ![PowerObjects](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7713f2112ba00992a1f1751d5dedf7/powerobjects.jpg "PowerObjects") PowerObjects 3/5(5) ](https://www.g2.com/products/powerobjects/reviews) [See all Microsoft 365 Providers](https://www.g2.com/products/microsoft365/implementation) ##### Categories on G2 [ Business Instant Messaging ](https://www.g2.com/categories/business-instant-messaging)[ Video Conferencing ](https://www.g2.com/categories/video-conferencing)[ Screen Sharing ](https://www.g2.com/categories/screen-sharing) [ Survey ](https://www.g2.com/categories/survey)[ Document Creation ](https://www.g2.com/categories/document-creation)[ Calendar ](https://www.g2.com/categories/calendar-software)[ Cloud Content Collaboration ](https://www.g2.com/categories/cloud-content-collaboration)[ Presentation ](https://www.g2.com/categories/presentation-software)[ Email Client ](https://www.g2.com/categories/email-client)[ Spreadsheets ](https://www.g2.com/categories/spreadsheets)[ Office Suites ](https://www.g2.com/categories/office-suites)[ Online Appointment Scheduling ](https://www.g2.com/categories/online-appointment-scheduling)[ Email Management ](https://www.g2.com/categories/email-management) Show More ##### Explore More [ What is the most affordable recruiting automation software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-recruiting-automation-software-for-smbs)[ MFT solutions with best user reviews ](https://www.g2.com/discussions/mft-solutions-with-best-user-reviews)[ Which companies in the Salesforce document generation space are known for the best customer support when something breaks on a critical deal? ](https://www.g2.com/discussions/which-companies-in-the-salesforce-document-generation-space-are-known-for-the-best-customer-support-when-something-breaks-on-a-critical-deal) [ Top platforms for integrating content creation with CMS ](https://www.g2.com/discussions/recommendations-for-the-best-platforms-for-integrating-content-creation-with-cms)[ What is the best-rated time tracking solution for startups? ](https://www.g2.com/discussions/what-is-the-best-rated-time-tracking-solution-for-startups)[ Pros and Cons Details ](https://www.g2.com/products/microsoft365/reviews?qs=pros-and-cons) Show More [ What is the most affordable recruiting automation software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-recruiting-automation-software-for-smbs)[ MFT solutions with best user reviews ](https://www.g2.com/discussions/mft-solutions-with-best-user-reviews)[ Which companies in the Salesforce document generation space are known for the best customer support when something breaks on a critical deal? ](https://www.g2.com/discussions/which-companies-in-the-salesforce-document-generation-space-are-known-for-the-best-customer-support-when-something-breaks-on-a-critical-deal) [ Top platforms for integrating content creation with CMS ](https://www.g2.com/discussions/recommendations-for-the-best-platforms-for-integrating-content-creation-with-cms)[ What is the best-rated time tracking solution for startups? ](https://www.g2.com/discussions/what-is-the-best-rated-time-tracking-solution-for-startups)[ Pros and Cons Details ](https://www.g2.com/products/microsoft365/reviews?qs=pros-and-cons)