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Compare Microsoft 365 and Zoho Mail 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (74.2% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
0
Microsoft 365
Star Rating
(5,710)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansZoho Mail
Star Rating
(686)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in providing a comprehensive suite of productivity tools, allowing for seamless collaboration and real-time editing. Users appreciate how it serves as a central hub for their organization, integrating tools like Teams and SharePoint effectively.
- Users say that Zoho Mail stands out for its clean, ad-free interface and strong emphasis on privacy and security. Many find it straightforward to set up with custom domains, making it a reliable choice for professional email without distractions.
- Reviewers mention that Microsoft 365's templates are exceptional and enhance productivity, while its cloud-based access ensures that users can work on documents, spreadsheets, and presentations from anywhere, which is a significant advantage for teams working remotely.
- According to verified reviews, Zoho Mail offers useful features like sorting emails into categories, which helps users manage their inboxes more effectively. This feature, along with easy integration into the Zoho ecosystem, makes it a practical choice for small businesses.
- G2 reviewers highlight that while both platforms are user-friendly, Microsoft 365 has a slight edge in overall ease of setup and administration, with users noting its intuitive onboarding process that helps new users get started quickly.
- Users express that Microsoft 365's robust support and secure data management through OneDrive are significant benefits, while Zoho Mail's focus on simplicity and essential features makes it a great option for those who prioritize a straightforward email experience.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Microsoft 365
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.3
4,723
9.0
576
Ease of Use
9.0
4,776
9.0
579
Ease of Setup
8.9
1,335
8.6
246
Ease of Admin
8.7
987
8.7
187
Quality of Support
8.5
3,990
8.4
504
Has the product been a good partner in doing business?
8.8
959
8.8
177
Product Direction (% positive)
8.8
4,656
8.5
557
Features by Category
File Management
9.3
183
Not enough data
9.3
180
Not enough data
9.4
179
Not enough data
9.0
173
Not enough data
8.9
175
Not enough data
Agentic AI - Cloud Content Collaboration
8.6
79
Not enough data
8.7
78
Not enough data
8.9
79
Not enough data
Collaboration
9.2
179
Not enough data
9.5
180
Not enough data
9.1
180
Not enough data
8.8
175
Not enough data
Administration
9.2
174
Not enough data
9.2
174
Not enough data
9.1
171
Not enough data
8.9
170
Not enough data
8.8
165
Not enough data
9.4
176
Not enough data
Platform
9.3
188
Not enough data
8.8
182
Not enough data
9.0
182
Not enough data
8.8
183
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.5
182
Not enough data
9.3
182
Not enough data
8.8
179
Not enough data
Business Instant Messaging
9.1
182
Not enough data
9.2
182
Not enough data
Business Instant Messaging
9.1
180
Not enough data
9.2
184
Not enough data
9.0
178
Not enough data
Generative AI - Business Instant Messaging
8.7
132
Not enough data
AI - Business Instant Messaging
8.6
132
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Not enough data
Agentic AI - Business Instant Messaging
8.6
86
Not enough data
8.5
86
Not enough data
Browser
Not enough data
9.8
14
Not enough data
9.4
14
Not enough data
9.5
14
User Tools
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
9.6
14
Editing Tools
Not enough data
9.2
13
Not enough data
9.4
12
Workspace Options
Not enough data
9.3
14
Not enough data
9.3
12
Presenter Tools
8.9
125
Not enough data
8.5
126
Not enough data
8.2
123
Not enough data
8.6
124
Not enough data
Conferencing Options
9.0
130
Not enough data
9.0
131
Not enough data
9.0
135
Not enough data
Application Tools
8.8
123
Not enough data
8.7
124
Not enough data
8.8
125
Not enough data
Agentic AI - Screen Sharing
8.2
39
Not enough data
Platform Basics
8.7
166
Not enough data
8.8
166
Not enough data
9.1
166
Not enough data
Platform Content
8.8
166
Not enough data
8.3
165
Not enough data
8.6
157
Not enough data
9.1
166
Not enough data
Platform Additional Functionality
8.9
161
Not enough data
8.9
160
Not enough data
9.1
168
Not enough data
Generative AI
8.2
110
Not enough data
8.0
106
Not enough data
7.4
105
Not enough data
8.0
107
Not enough data
7.3
104
Not enough data
7.9
105
Not enough data
7.6
103
Not enough data
Inbox Tools
8.9
213
Not enough data
9.0
212
Not enough data
9.0
211
Not enough data
9.1
211
Not enough data
Coordination Tools
9.2
217
Not enough data
9.0
212
Not enough data
8.7
209
Not enough data
Software Options
9.3
216
Not enough data
8.8
215
Not enough data
Email Client - Agentic AI
8.3
79
Not enough data
8.2
80
Not enough data
Calculating
9.2
184
Not enough data
9.1
182
Not enough data
Insights
8.7
180
Not enough data
9.1
179
Not enough data
Editing
8.8
179
Not enough data
8.8
180
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
181
Not enough data
9.0
175
Not enough data
9.1
179
Not enough data
Applications
9.3
1311
Not enough data
9.0
1230
Not enough data
8.8
1201
Not enough data
Collaboration
9.0
1207
Not enough data
8.8
1097
Not enough data
8.7
1164
Not enough data
Management
8.9
1188
Not enough data
9.2
1232
Not enough data
9.2
1266
Not enough data
Agentic AI - Office Suites
8.1
129
Not enough data
8.2
131
Not enough data
Task Creation
Not enough data
9.1
44
Not enough data
8.8
44
Not enough data
8.8
41
Not enough data
9.0
41
Task Management
Not enough data
9.2
44
Not enough data
9.3
45
Not enough data
8.8
42
Not enough data
9.0
43
Generative AI
Not enough data
8.3
15
Not enough data
8.6
15
Collaboration Tools
9.1
194
Not enough data
9.1
193
Not enough data
8.6
188
Not enough data
9.2
192
Not enough data
9.2
190
Not enough data
Meeting Coordination
9.2
198
Not enough data
9.0
191
Not enough data
9.1
191
Not enough data
9.1
186
Not enough data
Software Type
9.0
195
Not enough data
9.1
191
Not enough data
9.2
193
Not enough data
Agentic AI - Video Conferencing
8.5
78
Not enough data
8.4
77
Not enough data
8.3
77
Not enough data
Survey Management
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
9.0
47
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
203
8.9
62
8.9
207
9.1
62
Shared Calendar
9.0
206
9.2
62
8.9
204
9.2
58
Accessibility
8.8
195
8.9
57
8.7
196
8.9
57
Integration
8.9
197
9.0
58
8.8
200
9.2
53
8.9
198
9.2
57
Notifications
9.0
200
9.1
56
8.6
197
8.9
53
Generative AI
7.9
139
8.0
26
8.0
135
8.3
26
7.9
134
8.1
26
Agentic AI - Calendar
7.8
75
Not enough data
Notifications
9.0
113
Not enough data
8.7
111
Not enough data
8.9
110
Not enough data
Settings
9.1
115
Not enough data
9.1
111
Not enough data
9.0
111
Not enough data
Personalization
8.7
110
Not enough data
8.9
109
Not enough data
Integrations
8.9
112
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Not enough data
Generative AI
8.5
81
Not enough data
8.5
80
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
81
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
45
Not enough data
9.0
45
Not enough data
8.9
45
Not enough data
Design
8.8
235
Not enough data
8.9
238
Not enough data
8.7
236
Not enough data
Collaboration
9.2
240
Not enough data
9.2
241
Not enough data
File Types
9.4
245
Not enough data
9.1
242
Not enough data
8.6
233
Not enough data
Edit & Revise
8.9
242
Not enough data
8.8
236
Not enough data
9.2
243
Not enough data
Integrate & Embed
8.8
235
Not enough data
8.6
235
Not enough data
8.9
237
Not enough data
Operating System
9.4
241
Not enough data
8.5
233
Not enough data
7.9
225
Not enough data
Generative AI
8.1
178
Not enough data
8.1
177
Not enough data
7.8
173
Not enough data
8.0
176
Not enough data
7.9
171
Not enough data
Agentic AI - Document Creation
8.4
95
Not enough data
Sorting & Filtering
8.9
219
Not enough data
9.1
215
Not enough data
8.6
210
Not enough data
8.9
215
Not enough data
Integrations
9.3
218
Not enough data
8.5
208
Not enough data
8.2
204
Not enough data
Time Management
8.9
208
Not enough data
9.1
216
Not enough data
8.8
210
Not enough data
Generative AI
8.4
159
Not enough data
8.3
158
Not enough data
8.5
159
Not enough data
Agentic AI - Email Management
8.6
90
Not enough data
8.6
90
Not enough data
Generative AI
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.0
54
Not enough data
6.4
13
Not enough data
6.8
19
Not enough data
7.1
15
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Zoho Mail are categorized as Calendar
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Survey, and Video Conferencing
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Domain Registrars, Email, and Task Management
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.1%
Other
69.3%
Information Technology and Services
14.0%
Marketing and Advertising
9.1%
Computer Software
8.5%
Telecommunications
3.2%
Retail
2.7%
Other
62.5%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
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CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
Does this integrate well with other Zoho products?
7 Comments
ST
Yes, for sure. Zoho mail can be integrated with other Zoho products seamlesslyRead more
Is Zoho Mail free?
4 Comments
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There is a free version available but you can only use it with the online site or the zoho mail mobile app. It does not offer imap or pop for use with 3rd...Read more
How good is Zoho Mail?
3 Comments
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A dependable and easy-to-use email service is Zoho Mail. It provides high security, a large feature set, and an easy-to-use interface. It's a good option for...Read more
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