Compare Microsoft 365 and Zoho Mail 
Featured Products
At a Glance
Market Segments
Mid-Market (35.3% of reviews)
Small-Business (74.3% of reviews)
Entry-Level Pricing
$6.00 1 User Per Month
0
Microsoft 365
Star Rating
(5,768)4.6 out of 5
Market Segments
Mid-Market (35.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansZoho Mail
Star Rating
(696)4.4 out of 5
Market Segments
Small-Business (74.3% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in overall user satisfaction, boasting a higher G2 Score compared to Zoho Mail. Users appreciate its ease of use and the ability to seamlessly switch between applications like OneNote, Excel, and Word, which enhances productivity.
- Users say that Zoho Mail stands out for its affordability, being free for entry-level users. Many find it straightforward and appreciate its integration with other Zoho tools, which helps streamline workflows and keeps their communications organized.
- Reviewers mention that Microsoft 365 offers a robust set of features, including real-time syncing with OneDrive and advanced email labeling options. This versatility is highlighted by users who find it saves time when sharing files directly from applications.
- According to verified reviews, Zoho Mail is praised for its spam-free experience and organized folder system, which helps users maintain a tidy inbox. The reliable search functionality using keywords is another feature that users find particularly beneficial for quickly locating emails.
- G2 reviewers highlight that both platforms provide a similar level of ease of use, but Microsoft 365 edges out slightly with its intuitive onboarding process, making it easier for new users to get started. Users have noted the smooth transition during setup as a significant advantage.
- Users report that while Microsoft 365 has a broader range of features, Zoho Mail's customization options and integration capabilities are impressive, particularly for small businesses looking for a cost-effective solution. The ability to manage multiple calendars and customize notifications is a feature that resonates well with users of both platforms.
Pricing
Entry-Level Pricing
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Zoho Mail
Free
0
Get started for free!
- 5GB /User Mailbox Storage
- Online office apps (Writer, Sheet, Show)
- Integrated chat
Free Trial
Microsoft 365
Free Trial is available
Zoho Mail
Free Trial is available
Ratings
Meets Requirements
9.3
4,764
9.0
582
Ease of Use
9.0
4,819
9.0
586
Ease of Setup
8.8
1,373
8.6
253
Ease of Admin
8.7
1,012
8.7
188
Quality of Support
8.5
4,027
8.4
509
Has the product been a good partner in doing business?
8.8
984
8.8
178
Product Direction (% positive)
8.8
4,695
8.5
562
Features by Category
File Management
9.3
183
Not enough data
9.2
179
Not enough data
9.4
177
Not enough data
9.0
171
Not enough data
8.9
173
Not enough data
Agentic AI - Cloud Content Collaboration
8.6
76
Not enough data
8.7
75
Not enough data
8.8
76
Not enough data
Collaboration
9.2
177
Not enough data
9.5
180
Not enough data
9.1
179
Not enough data
8.8
174
Not enough data
Administration
9.2
173
Not enough data
9.2
173
Not enough data
9.1
169
Not enough data
8.9
168
Not enough data
8.8
163
Not enough data
9.4
174
Not enough data
Platform
9.3
185
Not enough data
8.8
179
Not enough data
9.0
179
Not enough data
8.8
180
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.4
181
Not enough data
9.2
180
Not enough data
8.8
176
Not enough data
Business Instant Messaging
9.1
179
Not enough data
9.2
180
Not enough data
Business Instant Messaging
9.1
178
Not enough data
9.2
182
Not enough data
9.0
175
Not enough data
Generative AI - Business Instant Messaging
8.7
129
Not enough data
AI - Business Instant Messaging
8.6
129
Not enough data
8.6
130
Not enough data
8.5
130
Not enough data
8.6
133
Not enough data
Agentic AI - Business Instant Messaging
8.6
83
Not enough data
8.5
83
Not enough data
Browser
Not enough data
9.8
14
Not enough data
9.4
14
Not enough data
9.5
14
User Tools
Not enough data
9.0
14
Not enough data
9.5
14
Not enough data
9.6
14
Editing Tools
Not enough data
9.2
13
Not enough data
9.4
12
Workspace Options
Not enough data
9.3
14
Not enough data
9.3
12
Presenter Tools
8.9
124
Not enough data
8.5
125
Not enough data
8.2
122
Not enough data
8.6
123
Not enough data
Conferencing Options
9.0
129
Not enough data
9.0
130
Not enough data
9.0
134
Not enough data
Application Tools
8.8
123
Not enough data
8.6
123
Not enough data
8.8
124
Not enough data
Agentic AI - Screen Sharing
8.2
38
Not enough data
Platform Basics
8.7
166
Not enough data
8.8
165
Not enough data
9.1
167
Not enough data
Platform Content
8.8
166
Not enough data
8.3
164
Not enough data
8.6
156
Not enough data
9.1
167
Not enough data
Platform Additional Functionality
8.9
161
Not enough data
8.9
160
Not enough data
9.1
171
Not enough data
Generative AI
8.2
109
Not enough data
8.0
105
Not enough data
7.3
104
Not enough data
8.0
106
Not enough data
7.2
103
Not enough data
7.9
104
Not enough data
7.6
102
Not enough data
Inbox Tools
8.9
213
Not enough data
9.0
211
Not enough data
9.0
213
Not enough data
9.0
213
Not enough data
Coordination Tools
9.2
221
Not enough data
8.9
212
Not enough data
8.7
208
Not enough data
Software Options
9.3
218
Not enough data
8.8
216
Not enough data
Email Client - Agentic AI
8.3
77
Not enough data
8.1
78
Not enough data
Calculating
9.2
184
Not enough data
9.1
182
Not enough data
Insights
8.7
180
Not enough data
9.1
180
Not enough data
Editing
8.8
180
Not enough data
8.8
182
Not enough data
8.9
176
Not enough data
Functionality
8.5
177
Not enough data
8.9
181
Not enough data
9.0
175
Not enough data
9.1
179
Not enough data
Applications
9.3
1328
Not enough data
9.0
1241
Not enough data
8.8
1202
Not enough data
Collaboration
9.0
1223
Not enough data
8.8
1094
Not enough data
8.7
1170
Not enough data
Management
8.8
1192
Not enough data
9.2
1231
Not enough data
9.2
1265
Not enough data
Agentic AI - Office Suites
8.1
127
Not enough data
8.1
136
Not enough data
Task Creation
Not enough data
9.1
46
Not enough data
8.8
46
Not enough data
8.8
42
Not enough data
9.0
42
Task Management
Not enough data
9.3
45
Not enough data
9.3
46
Not enough data
8.8
42
Not enough data
9.0
44
Generative AI
Not enough data
8.3
15
Not enough data
8.6
15
Collaboration Tools
9.1
192
Not enough data
9.1
191
Not enough data
8.6
186
Not enough data
9.1
189
Not enough data
9.2
187
Not enough data
Meeting Coordination
9.2
195
Not enough data
9.0
188
Not enough data
9.1
188
Not enough data
9.0
183
Not enough data
Software Type
9.0
193
Not enough data
9.1
189
Not enough data
9.2
191
Not enough data
Agentic AI - Video Conferencing
8.4
75
Not enough data
8.4
74
Not enough data
8.2
74
Not enough data
Survey Management
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Not enough data
Survey Customization
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
45
Not enough data
Survey Insights
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
9.0
47
Not enough data
Agentic AI - Survey
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
Calendar View
9.0
202
8.9
63
8.9
205
9.1
64
Shared Calendar
9.0
205
9.2
64
8.9
202
9.2
59
Accessibility
8.8
193
8.9
57
8.7
194
8.9
57
Integration
8.8
195
9.0
58
8.7
198
9.2
53
8.8
196
9.2
58
Notifications
9.0
198
9.1
56
8.6
195
8.9
53
Generative AI
7.8
137
8.0
26
8.0
133
8.3
26
7.8
132
8.1
26
Agentic AI - Calendar
7.7
73
Not enough data
Notifications
9.0
111
Not enough data
8.7
109
Not enough data
8.9
108
Not enough data
Settings
9.1
113
Not enough data
9.1
109
Not enough data
9.0
109
Not enough data
Personalization
8.6
108
Not enough data
8.8
107
Not enough data
Integrations
8.9
110
Not enough data
8.9
104
Not enough data
8.3
104
Not enough data
9.0
107
Not enough data
8.7
104
Not enough data
Generative AI
8.5
79
Not enough data
8.5
78
Not enough data
8.2
78
Not enough data
8.4
79
Not enough data
8.2
79
Not enough data
Agentic AI - Online Appointment Scheduling
8.8
43
Not enough data
8.9
43
Not enough data
8.8
43
Not enough data
Design
8.8
232
Not enough data
8.9
235
Not enough data
8.7
233
Not enough data
Collaboration
9.2
237
Not enough data
9.2
238
Not enough data
File Types
9.4
242
Not enough data
9.1
239
Not enough data
8.6
230
Not enough data
Edit & Revise
8.9
239
Not enough data
8.8
233
Not enough data
9.2
240
Not enough data
Integrate & Embed
8.8
233
Not enough data
8.6
232
Not enough data
8.9
235
Not enough data
Operating System
9.4
238
Not enough data
8.5
230
Not enough data
7.9
222
Not enough data
Generative AI
8.1
175
Not enough data
8.1
174
Not enough data
7.7
170
Not enough data
8.0
173
Not enough data
7.8
168
Not enough data
Agentic AI - Document Creation
8.4
93
Not enough data
Sorting & Filtering
8.9
217
Not enough data
9.1
213
Not enough data
8.6
207
Not enough data
8.9
212
Not enough data
Integrations
9.3
216
Not enough data
8.5
205
Not enough data
8.2
201
Not enough data
Time Management
8.9
205
Not enough data
9.1
213
Not enough data
8.8
208
Not enough data
Generative AI
8.4
156
Not enough data
8.3
155
Not enough data
8.4
156
Not enough data
Agentic AI - Email Management
8.5
87
Not enough data
8.6
87
Not enough data
Generative AI
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.0
54
Not enough data
6.4
13
Not enough data
7.0
20
Not enough data
7.1
15
Security - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Convenience and automation - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support and service - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced management and features - Domain Registrar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Categories
Categories
Shared Categories
Microsoft 365 and Zoho Mail are categorized as Calendar
Unique Categories
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Screen Sharing, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Cloud Content Collaboration, Office Suites, Survey, and Video Conferencing
Zoho Mail is categorized as Bookmark Manager, Note-Taking Software, Domain Registrars, Email, and Task Management
Reviews
Reviewers' Company Size
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Mail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.0%
Other
69.3%
Information Technology and Services
14.0%
Marketing and Advertising
9.2%
Computer Software
8.6%
Telecommunications
3.2%
Retail
2.7%
Other
62.4%
Alternatives
Discussions
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
RK
Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhereRead more
What are the uses of Microsoft software?
2 Comments
DG
Software can be used as Office Applications as well as using the M365 services like Power Apps etcRead more
Does this integrate well with other Zoho products?
7 Comments
CA
Yes - I have used Zoho for several years and the integration is much better than similar products.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
