Exclaimer Reviews & Product Details

Honestly the only real value I get from this system is knowing that employees don't have to be contacted by me to update their signatures. Everything can be managed from one central location and it’s easy to make sure everything looks consistent. I manage over 200 employee signatures and prior to implementing this program, our signatures were a mess (outdated logos, people simply type whatever they want into their signature, etc.) . Now it’s all controlled from one central location and it finally looks somewhat consistent. The templates aren’t bad and the set up wasn’t bad either once I passed the initial Google Workspace setup process which took a couple of minutes to complete (no lie). Review collected by and hosted on G2.com.

Customizing the signatures will eventually reach a plateau and you’ll probably hit it sooner rather than later. For example, if someone on the sales team wants to add an award icon or a professional certification to their signature, forget about it. There isn’t a happy medium between “everybody gets the same thing” and “complete chaos.” Also, I found out after I signed-up that it’s only available as an annual subscription plan. It would’ve been great to find that out before signing up so I could test it for a month before deciding to sign up. That’s a minor thing but still aggravating. Review collected by and hosted on G2.com.

The microsoft integration was easy to implement and had the add-on automatically show up in outlook for each user. The fields synced directly from azure ad, therefore once hr changes someone's title, it flows through without my having to do anything. The knowledge base is also full of actual examples instead of just telling you to "set-up your configuration" which is nice when you're stuck. Review collected by and hosted on G2.com.

While Rules have priority, they don’t have a preview or simulation capability. It can be pretty stressful trying to manage 15 rules because, although you’re trying to avoid clicking incorrectly, you’re at risk of sending out something to 300 people by mistake. It would be nice to see “If I click this, 47 people will be affected” prior to committing it. Review collected by and hosted on G2.com.

The WYSIWYG editor makes it super simple to create professional, on-brand email signatures, updates roll-out instantly without relying on end users making changes themselves in Outlook. It works seamlessly with Microsoft 365, ensuring signatures are applied consistently whether emails are sent from a desktop, mobile, or web access. Review collected by and hosted on G2.com.

It can take a bit of time to get familiar with the editor and layout of the tools. The system is really powerful, but some steps aren’t as intuitive as they could be. Review collected by and hosted on G2.com.

Support answered the phone very quickly which is pretty unusual these days and they helped me when I thought I messed up the install. I was expecting the whole migration to blow up my server, but it did not. And we were having a problem where the signature would show up as a huge attachment in peoples in boxes and Exclaimer took care of that right away. Its working now, and I do not have to think about it. Review collected by and hosted on G2.com.

Every once in awhile the updates take a couple tries before they save and you just have to sit there and wait for them to sync. It is fairly expensive. Specifically, I really dislike that I can not duplicate templates between various tool bars or between various companies. It makes my job as an administrator much more difficult and seems like something that should be a basic feature of this software. The learning curve is acceptable, however the administration interface is somewhat unclear. Review collected by and hosted on G2.com.

I appreciate how Exclaimer centralizes the management of user signatures across our organization, ensuring consistency and compliance by preventing unauthorized modifications. The ease of deploying changes, with updates automatically applied organization-wide, is incredibly efficient. I love the feature-packed and robust template editor; it allows us to craft unique signatures even from scratch, addressing all our customization needs. Deployment flexibility is another significant advantage, as signatures can be applied either on the client side for immediate visibility or server side while messages transit through Exclaimer's servers. This versatility caters to our users' preferences, especially for those who prefer a traditional email signature application in mail apps like Outlook. Mobile compatibility is excellent, with signatures functioning seamlessly on all tested platforms, including Apple iOS and Android. The initial setup was remarkably quick and straightforward, taking less than an hour to prepare everything needed. This facilitated an almost immediate transition to using the new signatures. Moreover, the overall ease of use, broad compatibility, and the features Exclaimer offers convinced us to choose it over other solutions we reviewed. I also appreciate being able to manage email campaigns effectively with a plethora of options for customizing the appearance and scheduling. Review collected by and hosted on G2.com.

So far, I haven't encountered any specific issues or drawbacks with Exclaimer. Review collected by and hosted on G2.com.

The most favorable aspect of Exclaimer is that it maintains the same standard of email communication throughout the company. In my work all emails are now on brand and polished, regardless of whether it is sent by a sales team, support team, or executive team. The volume of features in updating legal disclaimers, promotion banners and departmental specific information are quite useful. Review collected by and hosted on G2.com.

A limitation of Exclaimer is that it is time consuming to make advanced customizations to signature content or campaign banners. As part of my duties as the head of marketing activities, I need to go through a number of processes to get the various signatures updated to promotional activities done during different seasons or on new branding exercises. Review collected by and hosted on G2.com.

When I opened the mobile signature on my iPhone for the first time I thought it would be terrible (and honestly, it could've been) but it wasn’t. Now everyone has the same font which is amazing. Prior to that some of our employees had their signatures set to comic sans (horrible). So I guess that’s good. And it pulls names from Active Directory so I don’t have to enter them all myself, which is nice. It works both in the browser and the app and really it’s pretty much just a done deal after I’ve set it. Review collected by and hosted on G2.com.

There is no API which makes it impossible for us to pull data into other applications (we used to do that) and as such we can’t. When someone wants to add their own personal cell phone but not their manager, we have to create an entirely new policy and that’s always slow and painful. The editor is very buggy, and sometimes the text/alignment will shift between my screen and the actual email that sends. Sometimes it takes a little while to see if the changes I made have taken hold and I just end up waiting. Review collected by and hosted on G2.com.

Exclaimer works very reliably for us and our customers and delivers exactly what it promises: centralized and uniform management of email signatures. The support is particularly positive - the response times are extremely fast and the staff are competent and solution-oriented. Questions or minor issues are usually resolved within a short time. The integration into Microsoft 365 also went smoothly and without major difficulties. Review collected by and hosted on G2.com.

So far, we have not noticed any major disadvantages. Minor questions about operation and setup could always be quickly resolved by the support team. Review collected by and hosted on G2.com.

Exclaimer makes our day to day communication professional. Our sales and support teams are no longer concerned with obsolete signatures since we linked it to the Microsoft 365 and automatically synchronized user information. We often use it in our online retailing business to advertise seasonal deals with the help of signature banners. The installation was very simple and updating was not technical. It strengthens brand uniformity and saves us time which we use currently on revenue-oriented activities. Review collected by and hosted on G2.com.

The principal problem with me is that troubleshooting is more technical than you think it should be at times. In the case of conflicting rules or the signatures not functioning as intended in Microsoft 365, it is time consuming to fix it. This has an impact on day to day activities since our sales reps are dependent on continuous signature. The number of features is good, but the complexity may give rise to configuration errors. Review collected by and hosted on G2.com.

I really enjoy Exclaimer because it makes my day-to-day easier by integrating all my necessary information directly into the email signature, such as my phone, my meeting link, and the rotating banners. The ease of integration that Exclaimer offers is a great advantage, making the process simple and hassle-free, even when used alongside other services like M365. I especially like the rotating banners feature, as it allows us to promote our services and offers effectively. The initial setup process was quick and simple, efficiently handled by our technical department, which allowed us to start using the product without delays. I am delighted with Exclaimer's service, so I do not hesitate to recommend it to my friends and colleagues, and in fact, I give it a score of 10 for my overall satisfaction. Review collected by and hosted on G2.com.

For now, I haven't found any disadvantage. Review collected by and hosted on G2.com.