# Laserfiche Reviews
**Vendor:** Laserfiche  
**Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 1,245
## About Laserfiche
Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise. ✓ Organize Your Content with AI-Powered Document Management Optimize your operations and increase team productivity with AI-powered document management. Centralize your content, improve collaboration and maintain audit trails to support compliance needs. ✓ Boost Your Productivity with Intelligent Automation Increase efficiency by automating tasks with low-code process automation and prebuilt solution templates. Work smarter and shift your team’s focus to higher priority strategic goals. ✓ Unify Your Systems with Powerful Integrations Laserfiche is the backbone connecting hundreds of mission-critical applications. Users can access relevant documents from a single location, eliminating the need to search across multiple platforms. ✓ Elevate Your Work with Laserfiche AI Laserfiche AI enables organizations to simplify their work, take control of processes and supercharge productivity — all without losing sight of critical data privacy and security standards.



## Laserfiche Pros & Cons
**What users like:**

- Users find Laserfiche to be exceptionally **easy to use** , greatly enhancing workflow and document management efficiency. (118 reviews)
- Users value the **process automation** in Laserfiche for simplifying workflows and enhancing security in forms management. (88 reviews)
- Users benefit from **efficient automation** of forms and enhanced security in Laserfiche, streamlining document management processes. (83 reviews)
- Users value the **robust workflow management** of Laserfiche, enabling seamless automation and integration with other systems. (69 reviews)
- Users praise the **streamlined document management** and exceptional support from Laserfiche, enhancing organization and accessibility. (65 reviews)
- Features (62 reviews)
- Workflow Efficiency (61 reviews)
- Users value the **form creation features** in Laserfiche, enhancing efficiency and document management within departments. (58 reviews)
- Process Improvement (56 reviews)
- Automations (54 reviews)

**What users dislike:**

- Users find the **learning curve steep** , making it challenging to keep up with the rapid updates in Laserfiche. (39 reviews)
- Users find the **learning difficulty** of Quickfield challenging, especially with its steep learning curve and coding requirements. (33 reviews)
- Users wish for a **direct PDF workflow** in Laserfiche, citing limitations in features and conversion requirements. (28 reviews)
- Users face **update issues** that can disrupt workflows and challenge new users despite available training resources. (23 reviews)
- Users face **performance issues** with Laserfiche, including slow workflow processes and delays in feature implementation. (22 reviews)
- Limited Features (19 reviews)
- Users face **limited functionality** with Laserfiche, struggling with document approvals and PDF editing on mobile devices. (19 reviews)
- Limited Customization (18 reviews)
- Workflow Issues (18 reviews)
- Expensive (17 reviews)


## Laserfiche Discussions
  - [How many individuals in your workplace utilize Laserfiche Forms and Workflow?](https://www.g2.com/discussions/40188-how-many-individuals-in-your-workplace-utilize-laserfiche-forms-and-workflow) - 2 comments, 1 upvote
  - [Would it be possible to get a trial version of laserfiche RIO etc  (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?](https://www.g2.com/discussions/40129-would-it-be-possible-to-get-a-trial-version-of-laserfiche-rio-etc-e-g-billed-weekly-monthly-through-dedicated-server-provider-laserfiche-would-partner-with-would-be-great-and-safer-than-an-offline-i-guess) - 3 comments, 1 upvote
  - [What is the best way to explain Laserfische to a non-user?](https://www.g2.com/discussions/34045-what-is-the-best-way-to-explain-laserfische-to-a-non-user) - 3 comments, 1 upvote
  - [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) - 2 comments

- [View Laserfiche pricing details and edition comparison](https://www.g2.com/products/laserfiche/reviews?page=88&section=pricing&secure%5Bexpires_at%5D=2026-05-14+08%3A46%3A29+-0500&secure%5Bsession_id%5D=cd7ab52e-5d11-4328-b7e3-3813b704531e&secure%5Btoken%5D=7aa9f9c99ece8da0d33111a22982c29fcfb5a7e92dd2a5e06fd8d6c5e31a892d&format=llm_user)
## Laserfiche Integrations
  - [Accela](https://www.g2.com/products/accela/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Blackbaud Grantmaking](https://www.g2.com/products/blackbaud-grantmaking/reviews)
  - [CivicPlus NextRequest](https://www.g2.com/products/civicplus-nextrequest/reviews)
  - [Clariti](https://www.g2.com/products/clariti/reviews)
  - [Colleague AI](https://www.g2.com/products/colleague-ai/reviews)
  - [DM Valid](https://www.g2.com/products/dm-valid/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews)
  - [Ellucian Ethos](https://www.g2.com/products/ellucian-ethos/reviews)
  - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [Redtail Technology](https://www.g2.com/products/redtail-technology/reviews)
  - [SAP BusinessObjects Business Intelligence (BI)](https://www.g2.com/products/sap-businessobjects-business-intelligence-bi/reviews)
  - [TeamDynamix IT Service Management](https://www.g2.com/products/teamdynamix-it-service-management/reviews)
  - [TrakitWorks](https://www.g2.com/products/trakitworks/reviews)
  - [Unit4 ERP](https://www.g2.com/products/unit4-erp/reviews)

## Laserfiche Features
**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps

**Edit**
- File Type
- Color
- Crop
- Size

**Invoice Management**
- Capture
- Supplier Portal
- Repository

**Digital Workflows**
- Logic and Conditions
- No-Code Or Low-Code
- Document Management

**Operating System**
- PC Operating System
- Mac Operating System
- Linux Operating System

**Document Processing**
- File Type
- Data Extraction
- Mobile Capability
- Intelligent Processing
- Image Enhancement

**Customization**
- Custom Fields
- Conditional Logic
- Multi-page Forms
- Design

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs

**Process Management**
- Process Overview
- Process Analysis
- Real-Time Process Monitoring
- Unstructured Processes
- API Connection
- Intelligence
- Document Approval

**Logistics**
- Upload
- Email Attachment
- Direct Send
- Document Management
- Search

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Forms**
- Data Mapping
- Templates
- Mobile-Friendly Forms

**Platform Additional Functionality**
- Integration
- File Conversion
- Windows and Mac

**Additional Functionality**
- Embedded Forms
- Offline Capability
- Notifications
- Payments
- Mobile Forms

**Administration**
- User and Role Management
- Policies and Controls
- Device Management
- Storage Limits
- Storage Zones
- Security

**Customization**
- Document Generation
- Process Design
- Process Repository
- No-Code App Development
- Low-Code App Development

**Analytics**
- Due Dates
- Benchmarking
- KPIs

**Automation**
- Workflow Automation
- Workflow Mapping
- Real-Time Updates
- Robotic Process Automation

**Agentic AI - OCR**
- Autonomous Task Execution

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Collaboration**
- Permissions for Sharing
- Data Unification
- Accessibility
- Process Routing

**Integration**
- Accounting
- Payment Integration
- ERP

**Agentic AI - Digital Process Automation (DPA)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Business Process Management**
- Multi-step Planning
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Risk**
- Analysis
- Identification
- Scoring

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Post Audits
- Overpayments
- Duplicates

**Process Development**
- Process Routing

**Fraud**
- Vendor Checks
- Data Generation
- Monitoring

**Agentic AI - AP Automation**
- Autonomous Task Execution
- Proactive Assistance
- Decision Making

## Top Laserfiche Alternatives
  - [DocuWare](https://www.g2.com/products/docuware/reviews) - 4.4/5.0 (232 reviews)
  - [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) - 4.5/5.0 (171 reviews)
  - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews)