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Laserfiche Reviews & Product Details

Pricing

Pricing provided by Laserfiche.

Laserfiche Cloud Starter

$53.00
1 Users Per Year

Laserfiche Media

Laserfiche Demo - Laserfiche home screen
The Laserfiche home screen is an intuitive starting point where users can access their open tasks, starred documents, forms and more.
Laserfiche Demo - Laserfiche Forms
Creating and automating forms is a breeze with our easy-to-use software.
Laserfiche Demo - Laserfiche Business Process Metrics
With Laserfiche, you can easily access business process metrics to identify bottlenecks and assess process health.
Laserfiche Demo - Records Management Feature Set
Maintain records and stay in compliance with Laserfiche's robust set of records management features and actions.
Laserfiche Demo - Laserfiche web client
Access a centralized repository from any web browser using the Laserfiche web client.
Laserfiche Demo - Laserfiche Workflow Designer
Automated your business processes to manage your documents and seek approvals with ease.
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Laserfiche Reviews (1,161)

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Reviews

Laserfiche Reviews (1,160)

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4.7
1,161 reviews

Pros & Cons

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SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Laserfiche: Exceptional Document Management and Automation"
What do you like best about Laserfiche?

Laserfiche demonstrates brilliance and efficiency in document management, where it significantly digitizes them

For easy access and sharing

Most of document related tasks like creation, approval, signing among others are automatically handled by Laserfiche

The tool has significantly supported advanced search option, and this simplifies the process of locating a specific content

Documents are highly compliance, with articulated access mechanisms to protect data from attacks

Laserfiche supports automated data flow and this involves effective integration support

Various tasks that often occur are highly automated and this increases productivity and efficiency Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Heavy document workflow leads to performance problems and lags

Laserfiche has a cloud version that still needs more improvements and support Review collected by and hosted on G2.com.

SL
Digital Marketer
Investment Management
Mid-Market (51-1000 emp.)
"LaserFiche Revolutionizes Document Management and Collaboration"
What do you like best about Laserfiche?

LaserFiche is magnificent in handling documents, giving users a digital version of their information and this makes it easy ti share, store, and manage them

The program has an inbuilt document digitization process, allowing is ti automate the approvals, routing, archiving among others

The access controls through audit and compliance process is something that Laserfiche has worked on

The software has reduced the hectic paperwork, and this saves on approval times and ensures no manual work and errors

LaserFiche is helpful in handling documents that are used in different departments, creating a collaborative work environment Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

LaserFiche is helpful when we deal with large volumes of documents, from the approvals and documents sharing

LaserFiche bas costs issues, where it demands high maintenance costs and requires some IT infrastructure Review collected by and hosted on G2.com.

FR
Communication Strategist
Civic & Social Organization
Small-Business (50 or fewer emp.)
"Effortless Document Management and Security with Laserfiche"
What do you like best about Laserfiche?

Laserfiche is brilliant in managing multiple forms of documents, with secure storage, back up and even retrieving

Most of documents are consistently automated, where matters like approvals are made instant and other repetitive tasks

To operate Laserfiche, we don’t need coding abilities, which gives all users a systematic chance to operate

The platform creates a robust search capabilities, with instant text filters

All documents are subject to strict security measures, allowing us to reinforce encryption measures

We use Laserfiche to make digital forms, which enhances organization

Document integrity is a powerful feature that Laserfiche has consistently demonstrated Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Laserfiche is superior in matters operations, but some hiccups or complexities are experienced during configuration

Large documents loads when searching or even backing up Review collected by and hosted on G2.com.

IE
Operational Supervisor
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Secure, Smart Document Management—But Costly and Slow with Large Files"
What do you like best about Laserfiche?

Laserfiche focuses on centralizing documents into a secure and accessible platform

The program is remarkable on matters compliance, something that reinforces the legal framework of documents

The program connects with online forms, that helps us feed most of workflow like contracts and HR onboarding

Laserfiche has smart AI interconnections which helps in document classification and summarization

The program is granular and focused on security, something that ensures there is regulated sharing

We access Laserfiche through mobile gadgets and even when we are offline Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Large documents face searching issues, and this slows the processes that a company intends to do with their documents

Deployment of Laserfiche demands huge amounts of cash, and this distracts most of small businesses Review collected by and hosted on G2.com.

NM
IT Manager
Mid-Market (51-1000 emp.)
"Great Product with Excellent Support"
What do you like best about Laserfiche?

We’ve been incredibly impressed with the scanning and document storage solution provided by Laserfiche. It has streamlined our workflow, improved accessibility, and brought a new level of organization to our document management process. The system is intuitive, reliable, and has proven to be a tremendous asset to our team.

What truly sets this company apart is the hands-on support we received from the president himself. He personally provided in-depth training and tailored solutions to meet our specific needs around document storage, filing, and management. His expertise and commitment to helping us succeed made a significant impact, and we’re grateful for the personalized attention and strategic guidance.

If you're looking for a document management solution that combines powerful technology with exceptional customer service, we highly recommend Laserfiche. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Setting up process automation can be tricky but worthwhile because it does exactly what you tell it to do. Review collected by and hosted on G2.com.

Mike G.
MG
Business Intelligence Director
Mid-Market (51-1000 emp.)
"Laserfiche exceeds our expectations and continues to improve"
What do you like best about Laserfiche?

It has everything we need; a powerful suite of tools for document management, workflow automation, scanning, digital forms, and document repository. All of the components are full-featured, easy to use, and easy to deploy. The development team at Laserfiche is constantly improving the product, adding new features such as Smart Fields. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Some users complain about the web browser user interface for the repository; searching for documents, opening, and printing can be cumbersome but the main issue seems to be the browser itself, and not the application interface. Most issues can be resolved by clearing browser cache, rebooting the computer, etc. but some users require the extra performance of the Windows client, which is very fast and resolves all of these potential issues. Review collected by and hosted on G2.com.

SW
Computer Technician
Mid-Market (51-1000 emp.)
"Great Product with lots of flexibilty"
What do you like best about Laserfiche?

Love how flexiable the system is. There are so many ways to automate workflows.

I also love that they have the Laserfiche Answers site, where you can ask for help on anything laserfiche and others can reply to your questions so you get help. Another create program is the Champions program where you met 1 a month and they show you tips and tricks or new things coming in Laserfiche. There is such a great network of support that you can find help and answers fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

There has been so many new features, enhancements and training that there really hasn't been a dislike I have found yet. Review collected by and hosted on G2.com.

JR
Mid-Market (51-1000 emp.)
"Easily add efficiencies by automating document processing!"
What do you like best about Laserfiche?

We are able to use custom scripting and query steps in workflow to do more than ever before in Workflow. We also do a lot of workflow and forms integration for letter preparation and tracking of different items throughout the organization. The new features in LF Forms are also super helpful, such as being able to use one form throughout a Forms process rather than having to build a separate form for each step. Looking forward to LF12's Form Testing abilities once we upgrade as well to set 1 email for a test instance rather than replacing the email in each step and then having to change it back. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

Being able to restart a terminated/completed form on a given step or reverse through steps in Monitor would be super helpful. Review collected by and hosted on G2.com.

LT
Senior Business Systems Analyst
Mid-Market (51-1000 emp.)
"Most Efficient Document management system i've worked with"
What do you like best about Laserfiche?

Love how the application is continuously evolving. I've created many forms and have automated processes in less than 2 hours. My favorite thing about laserfiche is there's always answers or solutions to my problem. I love how the company is innovative and efficient in evolving their product. In today's world where there's lots of cyber risk, laserfiche has always upkept with protecting sensitive data. We're slowly moving everything to electronic to help eliminate paper waste. Laserfiche offer a wonderful tool to design and create workflows to seamlessly keep documents and records for record retention. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

I love all of the product Laserfiche has to offer. The only thing i dislike is Empower conferences have moved to Vegas. I prefer it back in its original location, Long Beach California. Review collected by and hosted on G2.com.

Jennifer W.
JW
IT Manager
Enterprise (> 1000 emp.)
"Enabled us to automate and improve business processes across our organization"
What do you like best about Laserfiche?

Laserfiche is an extremely robust solution, allowing us to create solutions for every business process challenge we've tackled to date. The company is extremely responsive, with an active online community. If you have any doubt, Google "Laserfiche Answers" to see the quantity and quality of information available. If you don't have any coding knowledge, you can still create simple forms/processes. But if you do, this product allows you to get super fancy with your designs. We regularaly use Laserfiche Forms, Laserfiche Workflow, and Laserfiche Repository. Review collected by and hosted on G2.com.

What do you dislike about Laserfiche?

The only thing I can think that Laserfiche could improve on is the ability to link separate business processes together (to run together or otherwise link). The ability to launch one business process from within another would be a game changer. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Laserfiche.

Laserfiche Cloud Starter

$53.00
1 Users Per Year

Laserfiche Cloud Professional

$73.00
1 Users Per Month

Laserfiche Cloud Business

$93.00
1 Users Per Month
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Laserfiche Features
Permissions for Sharing
Accessibility
Process Routing
Document Generation
Process Design
Process Repository
Process Overview
Process Analysis
Real-Time Process Monitoring
File Type
Color
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Laserfiche