# Zscaler Internet Access Reviews
**Vendor:** Zscaler  
**Category:** [Secure Web Gateway Software](https://www.g2.com/categories/secure-web-gateways)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 195
## About Zscaler Internet Access
Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA&#39;s advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives.&quot;



## Zscaler Internet Access Pros & Cons
**What users like:**

- Users value the **robust security features** of Zscaler Internet Access, ensuring seamless protection across remote work environments. (47 reviews)
- Users value the **exceptional internet security** Zscaler provides, ensuring safety without compromising user experience or performance. (46 reviews)
- Users value the **consistent security** of Zscaler Internet Access, enabling safe internet use without added complexity. (40 reviews)
- Users value the **ease of deployment and configuration** of Zscaler Internet Access, enhancing cloud security effortlessly. (26 reviews)
- Users value the **consistent email security** of Zscaler Internet Access, ensuring robust protection without complicating user experience. (26 reviews)
- Users appreciate the **ease of use** of Zscaler Internet Access, facilitating seamless management and monitoring of internet access. (24 reviews)
- Cloud Technology (20 reviews)
- Network Connectivity (20 reviews)
- Users highlight **fast and reliable internet access** with Zscaler Internet Access, enhancing overall performance and security. (19 reviews)
- Ease of Management (17 reviews)

**What users dislike:**

- Users report **slow performance** with Zscaler Internet Access, particularly during peak usage, affecting productivity and user experience. (27 reviews)
- Users find the **complex implementation** challenging, especially for new admins, affecting configuration and user experience. (24 reviews)
- Users report that **complex policy configuration** can be challenging for new admins, leading to potential access issues. (22 reviews)
- Users report **connection issues** , including slow speeds, drops, and difficulties accessing certain websites, impacting usability. (22 reviews)
- Users find the **internet connectivity can be unreliable** at times, facing slow speeds and connection drops. (18 reviews)
- Complexity (16 reviews)
- Users experience **connectivity issues** with Zscaler, including VPN problems and reduced internet speeds on certain networks. (15 reviews)
- Difficult Setup (15 reviews)
- Users find the **complex setup** of Zscaler Internet Access to be time-consuming and challenging to navigate effectively. (14 reviews)
- Expensive (10 reviews)


## Zscaler Internet Access Discussions
  - [What is Zscaler Internet Access used for?](https://www.g2.com/discussions/what-is-zscaler-internet-access-used-for) - 1 comment

- [View Zscaler Internet Access pricing details and edition comparison](https://www.g2.com/products/zscaler-internet-access/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-05-26+16%3A53%3A02+-0500&secure%5Bsession_id%5D=b79634fc-93e8-456c-a2c3-c19a5033fe97&secure%5Btoken%5D=10c1c98ac86aa4166dca405d8768582583144f75884697e15960e44657db043d&format=llm_user)
## Zscaler Internet Access Integrations
  - [Azure AD Attributes for Jira](https://www.g2.com/products/azure-ad-attributes-for-jira/reviews)
  - [Bold BI](https://www.g2.com/products/bold-bi/reviews)
  - [DevRev](https://www.g2.com/products/devrev-devrev/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [LogRhythm SIEM](https://www.g2.com/products/exabeam-logrhythm-siem/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [ObjectPrint Cloud](https://www.g2.com/products/objectprint-cloud/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Palo Alto Cortex XSIAM](https://www.g2.com/products/palo-alto-cortex-xsiam/reviews)
  - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews)
  - [Red Canary](https://www.g2.com/products/red-canary/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)
  - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)

## Zscaler Internet Access Features
**Sandbox**
- Sandbox

**Administration**
- Data Management
- Incident Logs
- Reporting

**Administration**
- Policy Management
- Logging and Reporting
- Application Gateway
- Concurrent Sessions

**Administration**
- Network Segmentation
- Scalability
- Global Access

**Web Content and Traffic Filtering - Secure Web Gateways**
- SSL/TLS Inspection
- Content Filtering
- URL Filtering
- Real-Time Traffic Inspection
- Ad and Tracker Blocking

**Identity and Access Management - Zero Trust Platforms**
- Single sign-on (SSO)
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Identity federation

**Agentic AI - Firewall Software**
- Autonomous Task Execution
- Adaptive Learning

**Components - Secure Service Edge (SSE)**
- Secure Web Gateway (SWG)
- Firewall as a Service
- Zero Trust Network Access (ZTNA)
- Cloud Access Security Broker (CASB)

**Model Protection - AI Security Solutions**
- Input Hardening
- Input/Output Inspection
- Integrity Monitoring
- Model Access Control

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Compliance**
- Access Management
- At-Risk Analysis
- DLP Configuration
- Sensitive Data Compliance

**Evaluation**
- Malware Evaluation
- Automatic Submission
- Automatic Evaluation
- Malware Probability Scores

**Governance**
- Access Control
- Compliance
- Data Visibility

**Functionality**
- Virtual Private Network (VPN)
- Antivirus
- URL Filtering
- Availability

**Protection**
- Policy Enforcement
- Security Audit
- Access Control
- User Authentication

**Data Protection and Loss Prevention - Secure Web Gateways**
- Data Loss Prevention (DLP)
- Phishing Protection
- Malware Protection
- Cloud Access Security

**Security - Zero Trust Platforms**
- Encryption
- Endpoint detection and response (EDR)
- Device posture assessment
- Micro-segmentation
- Zero trust network access (ZTNA)

**Artificial Intelligence -Secure Service Edge (SSE)**
- Automation
- Predictive Capabilities
- Real-Time Threat Detection

**Runtime Monitoring - AI Security Solutions**
- AI Behavior Anomaly Detection
- Audit Trail

**Security**
- Data Security
- Data loss Prevention

**Administration**
- Database Management
- Deduplication 
- Backup
- API / integrations

**Security**
- Encryption
- Endpoint Intelligence
- Activity Monitoring
- Breach Detection

**Monitoring**
- Load Balancing
- Continuous Analysis
- Intrusion Prevention
- Intrusion Detection

**Monitoring**
- Compliance Monitoring
- Vulnerability Monitoring
- Configuration Monitoring
- Observability

**Access Control and Authentication - Secure Web Gateways**
- Application Control
- Authentication and Access Control
- User and Group Policies

**Data Security - Zero Trust Platforms**
- Data loss prevention (DLP)
- Data classification

**Agentic AI - Secure Service Edge (SSE)**
- Decision Making
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Policy Enforcement and Compliance - AI Security Solutions**
- Scalable Governance
- Integrations
- Shadow AI
- Policy‑as‑Code for AI Assets

**Identity**
- SSO
- Governance

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Generative AI**
- AI Text Summarization

**Performance and Management - Secure Web Gateways**
- Customizable Policy Enforcement
- Bandwidth Management
- Integration Capabilities
- Reporting and Logging
- Threat Intelligence Integration

**Application Visibility - Zero Trust Platforms**
- API support
- Application-level controls
- Secure application access
- User and entity behavior analytics (UEBA)
- Continuous monitoring

**Artificial Intelligence - Firewall**
- AI Firewall

**Reporting and Policies - Zero Trust Platforms**
- Policy automation
- Regulatory compliance
- Cross-platform compatibility
- Policy enforcement
- Comprehensive reporting

**Agentic AI - Zero Trust Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top Zscaler Internet Access Alternatives
  - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (214 reviews)
  - [Netskope One Platform](https://www.g2.com/products/netskope-one-platform/reviews) - 4.4/5.0 (70 reviews)
  - [Absolute Secure Access](https://www.g2.com/products/absolute-secure-access/reviews) - 4.7/5.0 (224 reviews)

