--- title: Microsoft 365 Reviews meta_title: 'Microsoft 365 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5867 reviews by the users' company size, role or industry to find out how Microsoft 365 works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 5867 scale: '5' date_modified: '2026-09-29' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Microsoft 365 Reviews **Vendor:** Microsoft **Category:** [Office Suites Software](https://www.g2.com/categories/office-suites) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,867 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Microsoft 365 Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. ## Microsoft 365 Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users highlight the **ease of use** in Microsoft 365, enjoying straightforward implementation and seamless navigation. (264 reviews) - Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing efficiency and communication across various applications. (205 reviews) - Users value the **easy integration with Microsoft apps** , enhancing data access and collaboration across devices. (191 reviews) - Users value the **easy integration** of Microsoft 365 with other tools, enhancing collaboration and accessibility across devices. (184 reviews) - Users love the **seamless integration** of Microsoft 365 with other apps, enhancing accessibility and collaboration. (169 reviews) - Collaboration (139 reviews) - Convenience (127 reviews) - Intuitive (124 reviews) - Easy Access (113 reviews) - User-Friendly (111 reviews) **What users dislike:** - Users find Microsoft 365 **too expensive** for small teams, encountering frustrating limitations and issues with updates. (112 reviews) - Users find the **missing features** frustrating, as essential tools are locked behind higher-priced plans and updates disrupt functionality. (97 reviews) - Users find the **learning curve daunting** with Microsoft 365, often feeling overwhelmed by its complexity and features. (90 reviews) - Users find Microsoft 365 **lacking essential features** , especially with frequent updates that disrupt established workflows and settings. (71 reviews) - Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality. (70 reviews) - Users often face **technical issues** with Microsoft 365, including slow performance and frustrating app updates and configurations. (67 reviews) - Users experience **slow performance** with Microsoft 365, facing lag during calls and interruptions from frequent updates. (66 reviews) - Slow Loading (60 reviews) - Subscription Costs (58 reviews) - Update Issues (56 reviews) ## Microsoft 365 Reviews ### 1. Seamless Microsoft & OneDrive Integration Keeps Everything Accessible Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 10, 2026 **What do you like best about Microsoft 365?** I like how easily it links with Microsoft apps, especially when it’s connected to OneDrive, because it means all my content is accessible from anywhere. **What do you dislike about Microsoft 365?** when updates happen it can change the flow of being able to do certain things including changing fonts etc you have set up within email **What problems is Microsoft 365 solving and how is that benefiting you?** accessing all content across the entire device ecosystem including emails, excel and more ### 2. User-Friendly and Convenient with Seamless Offline Access **Rating:** 5.0/5.0 stars **Reviewed by:** Shabbir H. | Business Performance & Strategy Manager, Manufacturing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 26, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Microsoft 365?** The software is user-friendly and easy to use, with a straightforward interface that makes navigation simple. I appreciate that it is available both online and offline, which adds to its convenience. **What do you dislike about Microsoft 365?** The online collaboration and sharing features are not as robust as those provided by Google Suite. **What problems is Microsoft 365 solving and how is that benefiting you?** Nearly all types of day-to-day office problems can be addressed using Microsoft 365. ### 3. Feature-Rich and Accessible for Everyday Users **Rating:** 5.0/5.0 stars **Reviewed by:** Khurram S. | Sr. Platform Solutions Specialist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2026 **What do you like best about Microsoft 365?** Feature rich software with respect to a common man **What do you dislike about Microsoft 365?** complicated to customize when it comes to enabling some advance feature **What problems is Microsoft 365 solving and how is that benefiting you?** Email collaboration & word editing is very powerful ### 4. Its so feature rich that looks like a monopoly **Rating:** 4.5/5.0 stars **Reviewed by:** Amit R. | Technical Consultant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 02, 2025 **What do you like best about Microsoft 365?** Microsoft 365 is synonymous to business and productivity. The suite of apps and services are unparalleled and we can't find a worthy alternative. Its integration with SharePoint/OneDrive is just magic. File management and sharing of files inside and outside the organizations is easy with lots of control. On top of that, IT admins can define restrictions and policies without any issue all in one single place. Best part is every other organization uses it so we don't have to worry about formatting and other stuff. And it's cross-platform with everything on cloud also It has API to integrate with anything that makes life easy for implementation of office room, Meeting devices and room booking systems even HR systems. **What do you dislike about Microsoft 365?** MS Teams is mostly barebones compared to other tools like Zoom, Slack. Nobody knows how exactly SharePoint works and how Bing indexes search. It has created an environment that easily differentiates between Microsoft products and services. Since it's a monopoly, they use less AI in the name of Copilot and increased the pricing with no additional value. **What problems is Microsoft 365 solving and how is that benefiting you?** It's adopted in every big or small organization so communication is easier. Cloud-based architecture has saved my life multiple times where I can recover, make changes, share, work from anywhere and on any platform. Its suite of apps is essential for any business. ### 5. M365 is a game changer and it cost just 485INR per month **Rating:** 5.0/5.0 stars **Reviewed by:** Manjunath J. | Principal AI Engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** May 30, 2025 **What do you like best about Microsoft 365?** M365 is a fantastic app for my personal work. As a speaker at community events, I have always wanted a way to quickly create initial PPTs. As a M365 subscriber, I also receive a Copilot, which is an added bonus! It helps generate PPTs quickly! You don't have to search the internet! I really like Copilot, and it is worth the subscription. Additionally, you will get all M365 Apps on mobile to quickly edit and utilize if you save files in OneDrive! Anyone can easily use the M365 Apps. My 9-year-old son prepared a PPT on the Solar System for project work without asking us, and he got all the pictures right in the PPT! **What do you dislike about Microsoft 365?** To be frank, I did not have any issues with M365! A few years ago, M365 was crashing on Mac, and now I've been using it for 1.5 years on Mac, and there hasn't been a single crash! **What problems is Microsoft 365 solving and how is that benefiting you?** It assists with daily activities and helps us organize tasks. If I need a quick note, I will use OneNote, which is like a notebook with tabs for easy navigation! It is helping me become more productive in my personal work, and at the office, we use M365 and Teams, which enhance team productivity. ### 6. Microsoft 365 Keeps Our Team Connected and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** santosh m. | Production Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 04, 2025 **What do you like best about Microsoft 365?** What I like most is how Microsoft 365 helps us stay connected and productive no matter where we are. The integration between Teams, Outlook, and OneDrive makes it easy to manage projects, hold virtual meetings, and share files. **What do you dislike about Microsoft 365?** Sometimes Microsoft Teams can be slow to load or lag during video calls, especially when there are many participants. Also, it would be great if more advanced features of Excel (like Power Query) were easier for non-technical users to understand without extra training. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 allows our team to collaborate in real time without worrying about the correct file version. It has helped us reduce reliance on email by using Teams chat and channels for communication. The cloud storage means we don’t have to worry about losing files, and everything stays synced across our devices. ### 7. Capable, Reliable Platform for Business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 04, 2026 **What do you like best about Microsoft 365?** Capable and reliable platform for business **What do you dislike about Microsoft 365?** Everything comes with a subscription cost **What problems is Microsoft 365 solving and how is that benefiting you?** Email, word processing and spreadsheet application and sharing ### 8. Boosting Productivity with Seamless Collaboration Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Mahsooq K. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** May 28, 2025 **What do you like best about Microsoft 365?** One of the best things about Microsoft 365 is how integrated the apps are. It’s easy to move between Outlook, Teams, Word, and Excel without running into issues. The ability to access files from anywhere through OneDrive is useful, especially when working from different locations. I also find the real-time collaboration on documents to be a major advantage—it reduces back-and-forth and helps keep work moving efficiently. **What do you dislike about Microsoft 365?** Some features in Microsoft 365 can feel a bit buried or hard to find, especially when settings are spread across different apps. At times, updates roll out with changes that aren't clearly communicated, which can disrupt workflows. Also, while Teams works well overall, it can be resource-heavy and occasionally slow, especially on older devices. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 solves the problem of juggling multiple tools by bringing everything into one integrated platform. I use Teams a lot for collaborating with colleagues, and having Word, Excel, and PowerPoint all work seamlessly together makes it easier to create and share documents. Outlook is great for managing emails and scheduling, and OneDrive lets me access all my files from anywhere, which is especially useful when working remotely. It really helps streamline my workflow and keeps everything organized in one place. ### 9. Every company must have Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** César G. | P, Computer Software, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** May 28, 2025 **What do you like best about Microsoft 365?** Microsoft 365 is an ecosystem that uses the cloud as its main strength. The security provided by using Microsoft 365 tools is invaluable, and that's why I consider that what I value most about the service is never losing my information, my work, and having everything at hand just by using a link, a username and password, and of course, the valuable two-factor authentication. As for the ease of implementation, I think the only complex part is the typical resistance to change that sometimes occurs. However, the workflow is easy to integrate with the tools that Microsoft presents to us. Once the team has implemented Microsoft 365, they will embrace it as their daily work will directly depend on these tools. Regarding support, Microsoft has countless forums that support users' questions. **What do you dislike about Microsoft 365?** Unfortunately, it is an intuitive tool only for the first steps, but for anyone who wants to delve deeper, they will have to learn from Microsoft 365 by combining research or study with practice. But I'm talking about advanced functions, not the traditional ones that any worker uses. **What problems is Microsoft 365 solving and how is that benefiting you?** The security, conservation, and distribution of information, whether through online documents, files, videos, audios, or recorded meetings, help us maintain the stability of all projects and, therefore, of ourselves and the company. The service is invaluable. ### 10. Is Microsoft review worth it? Here is my honest review **Rating:** 4.5/5.0 stars **Reviewed by:** Allabakash G. | AI developer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 16, 2025 **What do you like best about Microsoft 365?** As an AI developer, what I like most about Microsoft 365 is how it brings together essential tools like Word, PowerPoint, Outlook, and Teams into one seamless experience. Word and PowerPoint are perfect for creating and sharing documents and presentations, while Outlook keeps my emails and calendar organized. Teams, though, is really the star for me it makes communication and collaboration with my colleagues super easy, whether we’re working from the office or remotely. The integration between all these apps just makes my daily workflow smoother and much more efficient **What do you dislike about Microsoft 365?** Well, there is nothing as such which I dislike about Microsoft 365, Overall I really had good experience with the product **What problems is Microsoft 365 solving and how is that benefiting you?** First of all I can say is communication between me and my colleagues, And Maintaining my meetings in calendar which is really helpful, creating ppt's, word documents and spreadsheets..etc ### 11. Love Using Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly S. | Information Technology Secretary/Technical Assistant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Thank You page:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** March 25, 2026 **What do you like best about Microsoft 365?** Love using the Microsoft 365 it so easy to use! **What do you dislike about Microsoft 365?** Only when the network is having issues, I don't have any issue with it. **What problems is Microsoft 365 solving and how is that benefiting you?** I am able to have each person's calendar at my disposal. It is great! ### 12. Very useful and reliable for daily work and collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Bipin A. | SEO Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 28, 2025 **What do you like best about Microsoft 365?** Microsoft 365 makes it easy to work from anywhere. I use Word, Excel, and Outlook every day, and they all work smoothly. OneDrive is great for saving files and sharing them with my team. I also like that Microsoft Teams helps us stay connected and communicate quickly. The tools are easy to use and save a lot of time. **What do you dislike about Microsoft 365?** Sometimes, the updates take time and slow things down. Also, it can be a bit expensive for small teams or individuals. Some features in Excel or Teams may take a little time to learn if you are a new user. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps me manage work easily in one place. I can write documents, make reports in Excel, send emails, and have meetings using Teams—all without switching tools. It saves time and improves communication with my team. OneDrive keeps all my files safe and easy to access from anywhere. ### 13. Excellent collaborative tool to support the team's tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Juan V. | 20000, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** July 08, 2025 **What do you like best about Microsoft 365?** The way of using and handling the information is very practical when creating new accounts and sharing services. Its integration with different features makes it an easy tool to implement. This makes it one of the most frequently used applications in the company, all supported by excellent support and quick responses to requirements. **What do you dislike about Microsoft 365?** there are things that can be improved, among them the way files are managed, for example, the same file can behave differently if you open it in Word online or desktop Word **What problems is Microsoft 365 solving and how is that benefiting you?** One of the main drawbacks is the new administration interface; it could be more intuitive to handle, and this would help find the menus much faster. ### 14. Effortless and Compatible Across All Platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Mary B. | Business Office Manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 22, 2025 **What do you like best about Microsoft 365?** I like using sheets and slides in Microsoft 365 because they work across all platforms and make sharing documents with people easy. It's very easy to use, and I appreciate the compatibility across multiple software. The initial setup was very easy as well. **What do you dislike about Microsoft 365?** Sometimes using Microsoft 365 on my phone changes things, and it tends to reformat the look when using it on a cell phone. **What problems is Microsoft 365 solving and how is that benefiting you?** I like using sheets and slides because they work across all platforms and allow easy document sharing. ### 15. Reliable All-in-One Productivity and Collaboration Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Varun P. | Deputy General Manager - IT, Real Estate, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 07, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Microsoft 365?** easy email, teams, onedrive and office apps work well together and improve daily collaboration **What do you dislike about Microsoft 365?** licensing is costly and admin changes can be complex. also reporting is not good. **What problems is Microsoft 365 solving and how is that benefiting you?** centralizes communication, storage, security, saving time and improving productivity. ### 16. All-in-One Productivity with Seamless Access and Storage **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** December 05, 2025 **What do you like best about Microsoft 365?** For my personal use, it gives me all the Microsoft core products: Word, Excel, PowerPoint and Outlook. Plus CoPilot 365 is very helpful and easy to use. The biggest thing is the TB of storage that can be accessed via OneDrive from anywhere! Keeps my photos and documents safe! I use this all the time. It was ease to implement use the photos in other applications. **What do you dislike about Microsoft 365?** Some people may feel it is is expensive to use. **What problems is Microsoft 365 solving and how is that benefiting you?** For me with the OneDrive storage, I lot all my images when my computer crashed. ### 17. Microsoft 365 is truly an all-rounder! **Rating:** 5.0/5.0 stars **Reviewed by:** Fikrete A. | CEO, Telecommunications, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** September 26, 2025 **What do you like best about Microsoft 365?** Why I think Microsoft 365 is great! 1. Communication with Teams: quick coordination, meetings, and chat in one place 2. Office apps: tools like Word, Excel & PowerPoint make everyday life much easier 3. SharePoint: simple, fast, and super user-friendly for collaboration and document management For me, Microsoft 365 is a true all-rounder that makes work simpler, more efficient, and more connected. **What do you dislike about Microsoft 365?** I have nothing to complain about, no negative sides. **What problems is Microsoft 365 solving and how is that benefiting you?** 1. Seamless communication & collaboration 2. Increase productivity with Office apps 3. Centralized data management and knowledge sharing 4. Business intelligence & automation 5. High security & compliance ### 18. Easiest way to get all of Microsoft in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson R. | Legal Intern, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 17, 2025 **What do you like best about Microsoft 365?** Microsoft's program like Word, Excel, and PowerPoint continue to be the gold standard for computer use and 365 allows me to have everything in one place. I have all of the programs on my laptop and I use them pretty much every day for work. **What do you dislike about Microsoft 365?** Sometimes copying things from a Google Doc into Microsoft Word messes up the formatting, but I guess that's to be expected when you're using 2 different programs. **What problems is Microsoft 365 solving and how is that benefiting you?** I don't know if I'd say it's solving a problem, but I've just grown up using the Microsoft programs (Word, Excel, PowerPoint, etc) so it's convenient to be able to use them for my work. They work very well together and I've never had issues with any of the programs. ### 19. Impressive Interface Upgrades and Robust Features **Rating:** 4.5/5.0 stars **Reviewed by:** Isaac G. | Technology Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 25, 2025 **What do you like best about Microsoft 365?** The interface has seen significant improvements, offering robust features and a range of good support options. **What do you dislike about Microsoft 365?** The interface could still use some improvement, as it feels clunky at times and there is a lot of information to sort through. **What problems is Microsoft 365 solving and how is that benefiting you?** My experience involves working with Microsoft Office licensing, handling volume licensing, and managing Windows OS downloads and installations. ### 20. Convenient and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Erin L. | Property Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 18, 2025 **What do you like best about Microsoft 365?** I like having access to all my programs in one area to make it easy and convenient to access everything. It's also nice to login just 1 time to access everything. I also like the security Microsoft provides to keep my data safe. **What do you dislike about Microsoft 365?** I really don't have any dislikes because I've not experienced any issues using Microsoft 365 for business and on my personal laptop. **What problems is Microsoft 365 solving and how is that benefiting you?** Again, just the convenience of having access to all my programs in the same platform and easily linked to make my daily work schedule easy. ### 21. All Microsoft Applications in one place offers me flexibility for working. **Rating:** 5.0/5.0 stars **Reviewed by:** Dr Nadeem M. | Business & Sales Head(SAAS and IT and Secondary and Higher Education) Uttar Pradesh , Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 22, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Microsoft 365?** Document Safety and integration with other applications and email. Since all Microsoft Products are available here, we can work according to our needs at any time, i.e., Word, Excel, PowerPoint, Access, Outlook, etc. We can integrate any file with any App and any Email. **What do you dislike about Microsoft 365?** Nothing. Everything is fine. Nothing to write ✍️ negatively. **What problems is Microsoft 365 solving and how is that benefiting you?** It offers more flexibility to keep documents safe and can store documents for a long time, transferring them seamlessly across various apps and Email. It now offers more choices to work on any Microsoft Excel, Word, PDF, PowerPoint, etc. ### 22. All-in-One Platform for Office and College Tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Dipak K. | Teacher, Higher Education, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 27, 2025 **What do you like best about Microsoft 365?** We can access all the useful application for office and college work on one platform. **What do you dislike about Microsoft 365?** There is a issue with sharing directly files to social media application. First we have to save it in system **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 is making easy the works for offices. For me it helps to make assignments and research presentations. ### 23. A Powerful Suite, But Not Without Drawbacks。 **Rating:** 4.5/5.0 stars **Reviewed by:** Xinyu H. | STUDENT, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 30, 2025 **What do you like best about Microsoft 365?** Microsoft 365 has significantly improved my productivity, but some aspects feel unnecessarily complex.The seamless integration between Word, Excel, PowerPoint, and Outlook is fantastic. I also appreciate the always-available online access and collaborative features. The ability to work from anywhere is a huge plus.The most helpful aspects are the collaborative tools—co-authoring documents in real-time is a game-changer for teamwork. The cloud storage is also incredibly convenient, eliminating the worry of losing work. The upsides are increased productivity, enhanced collaboration, and improved accessibility. **What do you dislike about Microsoft 365?** The sheer number of features can feel overwhelming, particularly for less tech-savvy users. The subscription model can be expensive, especially for individual users, and some features seem unnecessary or underutilized. The interface, while generally intuitive, could be more streamlined for a better user experience. Finally, while the automatic saving is a huge plus, the occasional unexpected loss of unsaved changes during a crash or internet outage remains a concern. **What problems is Microsoft 365 solving and how is that benefiting you?** The lack of centralized file storage and consistent access across multiple devices was a major pain point in my previous workflow. I constantly struggled with finding the right version of a file, dealing with compatibility issues between different operating systems, and ensuring I had the most up-to-date information. Microsoft 365's OneDrive has solved this problem by providing a centralized cloud-based storage solution. Now, I can access all my files from any device, anywhere with an internet connection. This improved accessibility has dramatically increased my efficiency and flexibility, allowing me to work seamlessly from my laptop, desktop, or mobile device, regardless of location. ### 24. Seamless Okta Integration for Easy Account Provisioning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** April 08, 2026 **What do you like best about Microsoft 365?** It’s fully integrated with Okta for account provisioning. **What do you dislike about Microsoft 365?** With so many licenses and products, it’s hard to manage access and keep everything organized. **What problems is Microsoft 365 solving and how is that benefiting you?** Automated license assignment. ### 25. Microsoft 365, a comprehensive tool like many office tools, and the best in the cloud. **Rating:** 4.5/5.0 stars **Reviewed by:** Kennie G. | Chief of Technology, Transportation/Trucking/Railroad, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** June 24, 2025 **What do you like best about Microsoft 365?** Everything centralized, easy to work with, create groups or users, a reliable and fast cloud, all files available wherever desired, the best. **What do you dislike about Microsoft 365?** Sometimes the process of logging in, especially if the password is changed, loses its identity and you have to go through a thousand steps to be able to log in again to Microsoft 365. **What problems is Microsoft 365 solving and how is that benefiting you?** The start of a session on the platform, when a password that is in the active directory is changed, it loses its functionality and you have to disconnect the account, delete the cache directory to start again. Also, when you log out of each application, you have to re-enter the password for each application, which is a bit frustrating (Teams, Email, Excel, Microsoft365.com) among others. ### 26. Miss the Simplicity of the Old Version—New Update Feels Complicated **Rating:** 4.5/5.0 stars **Reviewed by:** Cari D. | Subject Matter Expert, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 28, 2025 **What do you like best about Microsoft 365?** I appreciate how easy the old version of the application was to use. **What do you dislike about Microsoft 365?** I am not a fan of the new update, as I find it much harder to use and more difficult to get used to. **What problems is Microsoft 365 solving and how is that benefiting you?** I appreciate how I can organize and filter emails into the specific folders I need. It also makes it easy for me to find archived emails when I need them. ### 27. All-in-One Convenience, but Limited Third-Party Integration **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 19, 2026 **What do you like best about Microsoft 365?** It’s nice to have all the services needed to complete a project in one place, and to be able to move documents and information across easily. **What do you dislike about Microsoft 365?** I sometimes wish the program had more ability to work with third-party programs. **What problems is Microsoft 365 solving and how is that benefiting you?** i can work on mlutplie devices and programs quickly ### 28. Efficient Email Organization and All-in-One Convenience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 05, 2025 **What do you like best about Microsoft 365?** You can organize your emails efficiently, and it's convenient to have all your apps gathered in a single location. **What do you dislike about Microsoft 365?** I am dissatisfied with the new Outlook. It doesn't work as it should and lacks some useful features that I appreciated before. While I understand it might just take some time to get used to the changes, my experience so far has not been positive. **What problems is Microsoft 365 solving and how is that benefiting you?** I'm not really certain what issues Microsoft 365 is addressing, as I don't keep track of what they're doing. ### 29. Easy to use and full of features **Rating:** 4.5/5.0 stars **Reviewed by:** Diego M. | IT & Security Lead, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 24, 2025 **What do you like best about Microsoft 365?** Great control over security features, easy implementation, and many included features offer a seamless user experience among multiple tools. **What do you dislike about Microsoft 365?** Sometimes, updating users´ licenses or apps can be a bit slow. Although many technical documents assist the implementation process, they lack the details that could make the experience seamless and make the process a big battle. **What problems is Microsoft 365 solving and how is that benefiting you?** It is excellent that there is a unified working environment of tools and services that speed up the team's performance and help multicultural people be on the same page. People can communicate, work on shared documents and projects, attend and schedule meetings with guests, and handle public calendars. From the admin perspective, it offers a great advantage in granting, revoking, and auditing service usage to be aligned to compliance and regulations. ### 30. Smooth, Easy-to-Use Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 20, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Microsoft 365?** The user interface is very easy to use, and it feels smooth and responsive to operate. **What do you dislike about Microsoft 365?** It’s quite expensive for an individual to purchase. **What problems is Microsoft 365 solving and how is that benefiting you?** It helps me make my data more structured and keeps my work running smoothly. It also allows me to learn about features and offerings that I wasn’t aware of before. ### 31. A Familiar, Reliable Microsoft 365 Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Wenming L. | Principal Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** February 17, 2026 **What do you like best about Microsoft 365?** because I have used this software for very long time, so I am very familiar with its functions and like to use it continously **What do you dislike about Microsoft 365?** I don't encounted any problems with microsoft 365. **What problems is Microsoft 365 solving and how is that benefiting you?** it is very sufficient tool for my work at data management and tasks writing. ### 32. Office 365 for the win **Rating:** 4.5/5.0 stars **Reviewed by:** Leila K. | Co-founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 06, 2025 **What do you like best about Microsoft 365?** Microsoft 365 has been a game-changer for my small business, DrinkHealtea.com . I love how seamlessly everything works together—emails, files, calendars, and collaboration tools all in one place even teams calling! It keeps my team organized and connected, whether we're working from the office or on the go. A special shoutout to my provider, www.LKB360.com they’ve made the whole experience stress-free. Their support and setup services have been incredibly helpful. As a small business owner, having a reliable partner like LKB360 makes all the difference. **What do you dislike about Microsoft 365?** It's not as cute and customizable as Google, like colors etc. Also, the new Outlook does not permit putting Shared mailboxes in Favorites, which is a big problem that I am sure they are working on. Other than that, it works fantastic. **What problems is Microsoft 365 solving and how is that benefiting you?** Microsoft 365 helps me stay organized, save time, and collaborate more efficiently. As a small business owner, I used to juggle emails, documents, and schedules across different platforms—it was chaotic. Now, everything from file sharing to calendar invites to real-time editing is centralized and easy to manage. ### 33. Helps Our Team Stay Connected and Productive **Rating:** 5.0/5.0 stars **Reviewed by:** Akash P. | Senior Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 26, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Microsoft 365?** Microsoft 365 offers a reliable and professional suite of tools that work well together. I like that I can switch between desktop, web, and mobile versions without losing functionality. The built-in collaboration in Excel and Word makes it easy for multiple people to work on the same document at the same time. **What do you dislike about Microsoft 365?** The occasional compatibility issues between desktop and web versions (especially in Excel with advanced features) can be a hassle. Also, initial learning for tools like SharePoint takes time if you're new to it. **What problems is Microsoft 365 solving and how is that benefiting you?** It helps us avoid duplication of work and improves transparency within our projects. Teams keeps conversations organized, and OneDrive ensures all files are safely stored and easily accessible. We’ve seen a noticeable improvement in workflow efficiency. ### 34. All Office Tools Conveniently in One Place **Rating:** 5.0/5.0 stars **Reviewed by:** Christina B. | customer care rep, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 23, 2025 **What do you like best about Microsoft 365?** access to all office tools in one place. **What do you dislike about Microsoft 365?** having to pay a fee to use the service for personal use **What problems is Microsoft 365 solving and how is that benefiting you?** it allows me to manage my business tasks and personal life in one platform ### 35. Microsoft Makes It Easy **Rating:** 3.5/5.0 stars **Reviewed by:** CJ F. | Event Coordinatir, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 18, 2025 **What do you like best about Microsoft 365?** Microsoft 365 has attempted to corner the market on office style app work and they have done a great job. With full expansive options and subscription bases it really delivers variety and consistency in one package. **What do you dislike about Microsoft 365?** Subscription base is a pain. If they had a one and done payment option that was good for a 5 year membership it could be much more financially beneficial for many businesses than having to pay out yearly or monthly **What problems is Microsoft 365 solving and how is that benefiting you?** Easy documenting and record keeping ### 36. All-in-One Platform with Seamless Updates and Easy Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Justin B. | IT Supervisor, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 06, 2026 **What do you like best about Microsoft 365?** This platform is straightforward to use and receives regular updates. It conveniently brings together apps for documents, spreadsheets, and more, all in a single location. **What do you dislike about Microsoft 365?** Buttons changes location and/or names without warning. **What problems is Microsoft 365 solving and how is that benefiting you?** This tool makes it possible to bring employees together, regardless of whether they are working in the office or remotely. It enables meetings to happen seamlessly from either home or the workplace. ### 37. Perfect Integration of Tools in Daily Life **Rating:** 5.0/5.0 stars **Reviewed by:** Scarlett M. | Ingeniero de procesos, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** November 25, 2025 **What do you like best about Microsoft 365?** Integrate very well all the tools I use day by day **What do you dislike about Microsoft 365?** Suddenly there are changes in the integration between applications that are not very clear to understand until you get used to them. **What problems is Microsoft 365 solving and how is that benefiting you?** I can have all my work on a single integrated platform and collaborate with other users. ### 38. Easy, secure and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Detra E. | Instructional Staff, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 29, 2025 **What do you like best about Microsoft 365?** I am able to do many things from one location. I can check email, schedule a meeting on my calendar, use CoPilot AI, have a Teams meeting, upload to my OneDrive, share documents with peers on SharePoint, and many others. I use Microsoft 365 multiple times daily. The easy implementation was seamless and effortless. Microsoft 365 is easy to use in daily work activities. **What do you dislike about Microsoft 365?** The layout could be more user friendly to update and change. More options for background and customization. The mobile app needs easier access to files. **What problems is Microsoft 365 solving and how is that benefiting you?** Collaboration and teamwork is much easier now with Microsoft 365 and the security features are great! ### 39. MS 365 Makes My Work Easy and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 16, 2025 **What do you like best about Microsoft 365?** I love MS software. It is so easy to use MS 365. The programs/apps/software are critical to my ability to do my job. **What do you dislike about Microsoft 365?** I honestly cannot think of anything that needs to be improved about MS 365... **What problems is Microsoft 365 solving and how is that benefiting you?** MS 365 applications are essential for remote collaboration with co-workers. I have used everything from Teams for chat, sharing, and video conferencing to Excel for vital reporting, Word for managing manuals and job aides, Outlook for essential email and calendar features, Visio for flow charts and graphics, and so much more!! The AI integration has been great too! MS 365 makes all of this so easy! ### 40. Excellent for Team Collaboration and Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Yeswanth A. | Team Lead, Human Resources, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 08, 2025 **What do you like best about Microsoft 365?** Communication and interaction with team members, as well as the use of Excel sheets and Teams meetings, have been important aspects of my experience. **What do you dislike about Microsoft 365?** It uses a lot of storage and affects the overall performance of the system. **What problems is Microsoft 365 solving and how is that benefiting you?** I use the calendar for scheduling meetings, manage client emails, and interact with colleagues through Teams. ### 41. All-in-One Solution for Every Task **Rating:** 5.0/5.0 stars **Reviewed by:** Amee P. | Visual Merchandising Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 25, 2025 **What do you like best about Microsoft 365?** It has so many different programs within it for any sort of task! **What do you dislike about Microsoft 365?** The only downside is the pricing is a bit high. **What problems is Microsoft 365 solving and how is that benefiting you?** Instead of having to use numerous programs to create different documents, presentations, or spreadsheets, I can do it all from one program! ### 42. User-Friendly but Setup Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Kundan K. | Data Analyst, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 14, 2025 **What do you like best about Microsoft 365?** I like that Microsoft 365 is user-friendly, easy to use, easy to share, easy to access, and cost-friendly. **What do you dislike about Microsoft 365?** I don't like that it asks for login and subscription. It should be like open AI for primary uses and add-ons for extra cost. The initial setup was also not easy, it was difficult. **What problems is Microsoft 365 solving and how is that benefiting you?** I use Microsoft 365 to analyze data statistically, do visual analysis using VBA, and present to higher management with PowerPoint presentations. ### 43. A Lifelong Essential That Feels Like Second Nature **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron C. | Head of Analyst and Advisor Relations, Information Technology and Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 25, 2025 **What do you like best about Microsoft 365?** I've used it all my adult-life, to me, it's second nature and I find that I can't easily adopt competing platforms like Google Sheets or Apple Pages. **What do you dislike about Microsoft 365?** Increasing costs and UI complexity are both areas of improvement. **What problems is Microsoft 365 solving and how is that benefiting you?** Enables me to do my job effectively. ### 44. Best Tools Suite for a Professional **Rating:** 4.0/5.0 stars **Reviewed by:** Bhavuk K. | Graphic Designer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 03, 2025 **What do you like best about Microsoft 365?** Microsoft 365 provides all the required tools to a Professional as well as an Individual that are very important for an individual like Word, Excel, OneDrive, the best for storage, etc. The software is very easy to use and implement. I use it on a daily basis and it provides 24/7 Customer Support and is easy to integrate with other tools like Google Calendar, etc. **What do you dislike about Microsoft 365?** Nothing much generally provides all the necessary features, but it would be great if there was a little less in price :) **What problems is Microsoft 365 solving and how is that benefiting you?** Mostly I face the problem of storage but with OneDrive and online Microsoft 365 it is very easy to access data from all the devices and edit online. ### 45. Cloud-Based Suite with Flexible Use Cases **Rating:** 4.5/5.0 stars **Reviewed by:** Joao C. | HR Specialist, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 02, 2025 **What do you like best about Microsoft 365?** It has almost all essential software that is needed by SMEs to large organizations. **What do you dislike about Microsoft 365?** The built-in AI is not as good as AI-dedicated solutions. **What problems is Microsoft 365 solving and how is that benefiting you?** Managing different pieces of software on one integrated platform. While Microsoft Office alone had all of these business-related software available, Microsoft 365 brings this to the cloud. This made collaboration simpler and the experience seamless. This made real-time collaboration the new norm rather than a nice-to-have. ### 46. Its the best for Business **Rating:** 5.0/5.0 stars **Reviewed by:** Tim C. | Integration specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 01, 2025 **What do you like best about Microsoft 365?** Power automate is an absolute gamechanger for how you run your business **What do you dislike about Microsoft 365?** Pricing is tricky and getting the right license can be tricky, that is why I always reach out to my friends at Pax8 and they always get my licensing setup right the first time. **What problems is Microsoft 365 solving and how is that benefiting you?** Excel is a powerhouse and we then link that with Power Automate to run API triggers on our CRM. Makes life so much better. ### 47. Productivity with Microsoft 365 **Rating:** 5.0/5.0 stars **Reviewed by:** Aryan J. | Associate Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 28, 2025 **What do you like best about Microsoft 365?** The most loved feature of Microsoft 365 is the integration this product has within its ecosystem, like how easily we can use Power Pages to trigger Power Automate software bots. Microsoft 365 doesn't just offer different tools; it's a unique ecosystem that will work more efficiently for an individual or team with ease of implementation. I also like that we can access the data across the devices. **What do you dislike about Microsoft 365?** Till now I didn't find any disadvantages of using this product. **What problems is Microsoft 365 solving and how is that benefiting you?** It's benefiting not only me but all the others as well who are using Microsoft 365, as it helps me to collaborate in real-time within the organization for any document type and also keeps the version history as well. The most important problem it's solving is the security concerns with the admin's control. ### 48. Why Microsoft 365 still leads the Digital Space **Rating:** 5.0/5.0 stars **Reviewed by:** Qaisar M. | Vice President, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 02, 2025 **What do you like best about Microsoft 365?** Microsoft 365 is fully integrated suite and works seamlessly across devices and platforms. From MS Word to Teams, everything stays in sync in real time, enabling efficient collaboration and streamlined workflows for business users. It’s truly an all-in-one solution that supports productivity without interruption **What do you dislike about Microsoft 365?** The user interface could be more intuitive as finding certain features isn’t always user-friendly, especially for new or non-technical users. It takes time to build its understanding. **What problems is Microsoft 365 solving and how is that benefiting you?** I believe it helps me solving fragmented workflows. Its eco system bringing communication, collaboration and productivity all together really helps me in streamlining my tasks, team coordination, increasing productivity and reducing need to switch among multiple platforms resultantly saving time and improving efficiency. ### 49. All-in-One Productivity, Seamless Experience with Minor Slowdowns **Rating:** 5.0/5.0 stars **Reviewed by:** Denver M. | System Engineer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 27, 2025 **What do you like best about Microsoft 365?** Everything integrated in one is great, Onenote for my notes, Onedrive for my data, Outlook for my mails. The platform is seamless. I enjoy it on the go with the web app. **What do you dislike about Microsoft 365?** There is from time to time some slow issues but nothing that hampers my work. **What problems is Microsoft 365 solving and how is that benefiting you?** Their stability, it is assisting with having minimal downtime. ### 50. Great Cloud Access and App Variety, But Steep Learning Curve **Rating:** 3.5/5.0 stars **Reviewed by:** kevin d. | Customer Service Representative, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 05, 2025 **What do you like best about Microsoft 365?** What I appreciate most is the cloud storage, which allows me to access my information from anywhere and on any device. I also like the variety of apps that are available within the platform. **What do you dislike about Microsoft 365?** Learning to use it can be challenging because of the frequent updates and the abundance of features. **What problems is Microsoft 365 solving and how is that benefiting you?** This tool is useful for managing disorganized and chaotic work. However, I have concerns about the security risks associated with their multi-factor authentication. ## Microsoft 365 Discussions - [How can I increase the speed of operation of Power Point ?](https://www.g2.com/discussions/how-can-i-increase-the-speed-of-operation-of-power-point) - 1 comment, 2 upvotes - [can i update a laterversion](https://www.g2.com/discussions/13274-can-i-update-a-laterversion) - 2 comments, 2 upvotes - [Project and Team Management AI Tool](https://www.g2.com/discussions/project-and-team-management-ai-tool) - 1 comment, 1 upvote - [EML to PDF converter software](https://www.g2.com/discussions/eml-to-pdf-converter-software) - 1 comment, 1 upvote - [NGO Microsoft 365 integration](https://www.g2.com/discussions/ngo-microsoft-365-integration) - 1 comment, 1 upvote - [View Microsoft 365 pricing details and edition comparison](https://www.g2.com/products/microsoft365/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-09-29+18%3A42%3A04+-0500&secure%5Bsession_id%5D=b8677c2a-8191-46e7-b1fa-7b58cf025c4e&secure%5Btoken%5D=a8d90ca18e8f87883dbf687a4f167e4d5272cbadb4b1f8cee1391134afa44685&format=llm_user) ## Microsoft 365 Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps - Video Support **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Platform Basics** - Slide Design - Presenter Tools - Auto Save **Inbox Tools** - Unified Inbox - Filters - Reminders - Notifications **Calculating** - Functions - Auto Recalculation **Applications** - Basic applications - Suite access - Templates **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Real-Time Chat - Hand Raising - File Sharing - Private Chat - Real-Time Chat **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Calendar View** - Multi-Calendar View - Customizable Viewing **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Design** - Graphics - Templates - Themes **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Multi-Language **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs - Activity Tracking - Progress Tracking - Screen Sharing - Real Time Editing **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video - Conferencing **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Platform Content** - Charts - Template Library - Template Creator - Content Sharing - Content Library - Media Library - Screen Sharing **Coordination Tools** - Calendar - Contacts - Task Management **Insights** - Charts and Graphs - Tables **Collaboration** - Cloud collaboration - Annotations - Simultaneously editing **Meeting Coordination** - Scheduling - Video Call Recording - Participant Permissions - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Shared Calendar** - Calendar Collaboration - Multiple Calendar Management - Event Calendar - Availability Management - Event Management - Email Management - Appointment Management - Attendance Management - Booking Management - Timesheet Management - Task Management - Employee Management **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Collaboration** - Multi-User Collaboration - Real-Time Communication **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration - Social Media Integration - Third-Party Integrations **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security - Calendar Management - File Management - Document Management - Communication Management - Workflow Management - Content Management - Project Management - Email Management - Version Control - Approval Process Control - SSL Security - Task Management - Website Management - Secure Data Storage **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Business Instant Messaging** - Mobile Application - Web Application - Third-Party Integrations - Active Directory Integration **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Platform Additional Functionality** - Messaging - Mobility - Cloud **Software Options** - Desktop Application - Mobile Application **Editing** - Templates - Collaborative Editing - Filtering - Customizable Templates **Management** - Web Interface - File Type Support - Auto save **Software Type** - Mobile - Browser Application - Desktop Application **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Accessibility** - Screen Reader Compatibility - Keyboard Shortcuts **Personalization** - Branding - Links **File Types** - Export - Import - Web Publishing **Time Management** - Unified Inbox - Email Automation - Snooze **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Functionality** - Addons - Multi Device Functionality - Importing and Exporting - Autosave **Integration** - Sync Multiple Calendars - Import Events - Software Integrations - Third-Party Integrations - Website Integration **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Edit & Revise** - Revision History - Suggestion Mode - Document Editor **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Image-to-Text - AI Text-to-Video - AI Text Summarization - AI Text-to-Music - AI Text-to-Speech - AI Text-to-Image - Generative AI - Two-Way Audio & Video **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Agentic AI - Office Suites** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Screen Sharing** - Decision Making **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - Video Editing - Text Editing - Access Controls/Permissions - Commenting/Notes - Change Management - Data Visualization - Content Management - Content Import/Export - Data Import/Export - Training Management - Audio File Management - Presentation Streaming - Communication Management - Drag & Drop - Engagement Tracking - Image Editing - Offline Editing - AI Copilot - 3D Objects - Encryption - Audience Engagement - Video Support - Audio/Video Recording - Version Control - Presenter View - Digital Signage - Offline Presenting - Reporting & Statistics - Mobile Access - Reporting/Analytics - Real-Time Updates - Activity Dashboard - Playlist Management - Video Conferencing - Animation - Template Management - Customizable Branding - Interactive Content - Search/Filter **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Data Import/Export - Search/Filter - Audio/Video Conferencing - Content Library - Mobile Access - Document Templates - AI Copilot - @mentions - Data Synchronization - Real-Time Notifications - Prioritization - Customizable Branding - Commenting/Notes - Chat/Messaging - Configurable Workflow - Electronic Signature - Activity Dashboard - Single Sign On - Task Planning - Alerts/Notifications - Drag & Drop - Reporting & Statistics - Two-Factor Authentication - Encryption - Access Controls/Permissions - Collaboration Tools - Task Scheduling - Generative AI - Archiving & Retention - Content Publishing Options - Document Classification **Additional Functionality** - Generative AI - Customizable Reports - File Transfer - Offline Access - AI Copilot - Activity Tracking - Formula Management - Communication Management - @mentions - Workflow Management - Real-Time Updates - Data Tabulation - Multiple Projects - Document Management - Version Control - API - Multi-Language - Project Management - Collaboration Tools - Full Text Search - Data Visualization - Drag & Drop - Real-Time Data - Commenting/Notes - Single Sign On - Activity Dashboard - Reporting/Analytics - Data Import/Export - User Management - Multiple Format Support - Charting - Access Controls/Permissions - Data Synchronization - Search/Filter - Third-Party Integrations - Functions/Calculations - What-if Analysis - Data Extraction **Notifications** - Customized Calendar Notifications - Location-Based Alerts - Alerts/Notifications - Mobile Alerts **Integrate & Embed** - Calendar - Website - Applications **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Whitelisting/Blacklisting - Customizable Fields - Signature Management - Shared Inboxes - Email Distribution - Prioritization - Customizable Forms - AI Copilot - Mobile App - Routing - Activity Dashboard - Collaboration Tools - Inbox Management - Queue Management - Drag & Drop - Contact Management - Email Marketing - Data Recovery - Archiving & Retention - Real-Time Monitoring - Autoresponders - Multiple User Accounts - API - Real-Time Analytics - Customer Segmentation - Search/Filter - Support Ticket Management - Canned Responses - Workflow Management - Reporting/Analytics - Chat/Messaging - Response Management - Email Templates - Email Monitoring - Campaign Management - Email Tracking - Access Controls/Permissions - Spam Blocker - Alerts/Notifications - Customizable Templates - Real-Time Reporting - Tagging - Campaign Analytics - Workflow Automation **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard **Additional Functionality** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Calendar** - Cross-system Integration - Calendar/Reminder System **Additional Functionality** - Address Book - Class Scheduling - Customizable Templates - Email Reminders - Scheduling - Customizable Reports - Real-Time Reporting - Access Controls/Permissions - SMS Messaging - Automated Scheduling - Task Scheduling - Facility Scheduling - Reminders - Attendance Tracking - Customer Database - Collaboration Tools - Customizable Branding - AI Copilot - Room Booking - Real-Time Data - Electronic Payments - Customizable Forms - Calendar Sync - API - Customizable Fields - Drag & Drop - Color Codes/Icons - Event Scheduling - Real-Time Updates - Activity Tracking - Reporting & Statistics - Activity Dashboard **Agentic AI - Document Creation** - Proactive Assistance ## Top Microsoft 365 Alternatives - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 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