ClickUp Reviews & Product Details

ClickUp has been a very useful tool for managing projects and daily tasks in a structured and efficient way. It allows us to organize work into tasks, and subtasks, which makes it easier to track progress and responsibilities across the team. One of its main strengths is flexibility. You can customize statuses, and views (such as list, board, or calendar), adapting the platform to different types of projects depending your type of business. It also helps centralize communication, reducing the need for multiple tools.

Another highlight is their excellent support team. They are responsive, helpful, and efficient when resolving issues or answering questions, which adds a lot of value to the overall experience. Review collected by and hosted on G2.com.

At the moment, I’m still waiting for the resolution of an issue related to BrainMax, as well as the completion of the full integration with Outlook. These aspects would significantly improve the overall workflow and user experience. Review collected by and hosted on G2.com.

I really love how easy it is to create a task in ClickUp. It's primarily a task management tool and everything else is like the bells and whistles that make task management easier. I can easily convert a chat thread into a task by highlighting it, allowing me to add priority, which is great for when my team members look at their task list. They already see what's been given, making it a standout feature for task management. It's so easy and effective to create tasks anywhere within the platform, so you never have to exit what you're currently doing. I like ClickUp's onboarding packages, which were super easy and helped me become a seasoned expert. My team really enjoyed it too, and each of them has become experts in their own areas. The initial setup was quite intuitive. I also appreciate how ClickUp integrates with Gmail and Google Drive, using a super agent to scrape emails daily and turn them into tasks, cutting through the noise in my inbox. Review collected by and hosted on G2.com.

I think especially with the use of super agents, I think it could be clearer how those can be integrated. I also struggle with how to share ClickUp with people external to my team. So my team has full access and their members, but sometimes we need clients or vendors to have a guest seat. And sometimes it's a little clunky and I accidentally issue them a full seat. ClickUp's really good at helping me, like, walk that backwards, but I wish it was more clear on how to invite someone as a guest and not as a full number. Review collected by and hosted on G2.com.

I like ClickUp for its flexibility at scale, which lets us adapt workflows to different teams while maintaining structure, ownership, and consistency across the organization. AI and Super Agent features add real value by helping teams summarize work, surface insights, and make faster decisions, reducing manual work without losing control. ClickUp has become essential for keeping the company aligned, efficient, and accountable. It's a fantastic tool for standardizing workflows, task management, process documentation, and cross-team coordination, solving fragmentation by replacing scattered tools with one centralized system. I also appreciate their exceptional customer service, which makes setup incredibly easy, allowing us to reach out instantly whenever needed. Review collected by and hosted on G2.com.

We like everything, no dislikes. ClickUp is to perfection and whenever we need any updated we can always request a feature, update, etc Review collected by and hosted on G2.com.

I like that it is easier to track tasks as everyone has their own "home" and can review their tasks by priority or structure them in a way that works best for each preference.

I also like as well that you can use the created templates and you can adapt them to your needs.

I love the support and that you can subscribe to a webinar to learn about the new features and ask any questions. That's a great customer support and consideration for the users.

We use the app on a daily basis and is perfect to track tasks, communication and to centralize information, is so easy to use as it is user-friendly, the implementation in my company was slow as my collegues find it difficult to learn a new application but that's the usual think on learning anything new I think it is the usual learning curve.

The integration to our standardization and onborading it is easier using Clickup as it is visual and you cna add many documents and images to the whiteboards that can work to show as a organigram and also link documents and spaces there. Review collected by and hosted on G2.com.

For me, it is not about ClickUp; it is about people who don't take the time to learn about the app and find it "difficult".

I think it's user-friendly, and if you don't like receiving emails/notifications, you can update your settings. I really like everything. Review collected by and hosted on G2.com.

Clickup allows me and my team to be more focused and productive. Collaboration tools are unparalleled. We interface with another company that uses teams and smartsheet exclusively, Clickup does everything better, faster, cleaner, and all in one platform. We use nearly all tools within clickup every single day. We would be lost without clickup. I personally haven't had to use customer support, but the amount of webinars and whatnot offered make me think personalized support would be easy to get. Review collected by and hosted on G2.com.

The biggest downside WAS the speed of the software. This was addressed within that past few months. Initial setup and getting the team trained and on the same page can be a bit of a growing pain, but well worth the investment. Getting your company fully integrated into clickup will take time, but again, is well worth the investment. Review collected by and hosted on G2.com.

I like that I can keep various agency projects separate yet streamlined. I appreciate that we can move through projects with clear milestones and the ability to communicate with the team easily. One of the features I love is that I can easily link neccessary docs, tasks, comments, etc into any fields where they're applicable. It makes it easy to navigate without going into separate windows and leaving what I was already working on. Review collected by and hosted on G2.com.

Threaded chats and comments. I don't like how it takes me to a separate screen. Review collected by and hosted on G2.com.

What I like best about ClickUp is the highly customizable status tracking. It allows our team to see exactly where every task sits in the pipeline at any given moment, which ensures that nothing ever falls through the cracks and keeps our projects moving forward efficiently. Review collected by and hosted on G2.com.

What I dislike most is that sometimes it can be difficult to find a specific item if there's a lot going on at once. Because the platform is so feature-rich, the interface can feel a bit cluttered during high-intensity periods, making navigation slightly less intuitive than I'd like. Review collected by and hosted on G2.com.

ClickUp has been crucial to keeping our business organized and structured. We use this for a few purposes. Task management, organization for documentation, SOP documentation, note taking, onboarding for new hires, and note taking. I find ClickUp to be user friendly. I also like how many automation capabilities there are within the platform. I think ClickUp also does a great job of consistently updating their platform for new capabilities. We have been using ClickUp for 3+ years and since we started, we have seen things like chat, global search, updated automation capabilities, and super agents come on board. I also appreciated the opportunities for trainings to help teach users about capabilities. Review collected by and hosted on G2.com.

There can be glitches within the platform that cause errors within automations. We have had some instances where automations have not run which have caused some business errors. I will say that is every platform and happens with all tech. One thing I do love is how responsive ClickUp help desk is! Real humans are at the ready to help with issues. Review collected by and hosted on G2.com.

ClickUp has been a great tool for keeping our team organized and aligned. It makes it easy to manage projects, assign tasks, and track progress all in one place. I especially appreciate the flexibility—you can customize workflows, create templates, and adapt the platform to fit different team processes.

It’s been very helpful for building repeatable systems for things like SOPs, performance reviews, and project tracking. Having tasks, docs, and communication connected helps reduce back-and-forth and keeps everyone on the same page. Review collected by and hosted on G2.com.

The platform can feel overwhelming when you’re first setting it up. With so many features and customization options, the learning curve can be steep for new users. Some settings are also buried in multiple layers, which can make simple changes take longer than expected.

Performance can occasionally be slow, especially when loading large lists or switching between views. Notifications can also become noisy if they aren’t carefully configured, which sometimes makes it harder to focus on the most important updates.

Lastly, while the flexibility is a strength, it can also lead to inconsistency across teams if clear standards or templates aren’t in place. A bit more guidance or simplified onboarding for best practices would make it even better. Review collected by and hosted on G2.com.