ClickUp Reviews & Product Details

I find ClickUp highly customizable, allowing me to build forms and tickets with whatever fields I need. I really appreciate being able to track images and bring in other team members into my tickets. It's easy to create forms, which makes it convenient for people who aren't using ClickUp to submit tickets and solve problems. ClickUp is easily accessible when I need help, and their assistance is always readily available. I've taken several of their courses, which help me understand the advanced functionality of ClickUp. It's just easy to use! I value the ability to prioritize and sort my list, which helps me track things I'm interested in on any given day and easily look up the status of particular items when asked by management. Overall, ClickUp makes staying organized and on top of tasks smooth and efficient. Review collected by and hosted on G2.com.

I wish some of their AI features were free to use. Review collected by and hosted on G2.com.

What I like most is that it’s simple to use, customizable, and very fairly priced. The support team is also extremely helpful and friendly; they’ve gone above and beyond to assist me, even though I’m on a lower-tier plan. I’ve also really enjoyed the different integrations, which have made it easier for me to track my emails, stay on top of pending tasks, and monitor the overall performance of my office. Review collected by and hosted on G2.com.

Nothing really comes to mind. Once in a blue moon, the software glitches and looks like it’s syncing to the server, but that happens very rarely. For the price point I’m paying, it’s so negligible that it doesn’t really bother me. Review collected by and hosted on G2.com.

What I like most about ClickUp is how it helps organize and track tasks and subtasks throughout the entire project lifecycle. The hierarchical structure makes it easy to break down complex projects into manageable work items, giving everyone clear visibility into priorities, ownership, and progress.

Collaboration is another standout feature. Having multiple team members working on the same task, sharing updates, leaving comments, and tracking progress in one place has significantly improved communication and reduced the need for long email threads or separate meetings.

The integrations are excellent, especially with email and other business applications, making it easy to centralize work and automate repetitive processes. This has streamlined our workflow and saved time across different teams.

From a performance perspective, the web application is fast, responsive, and very reliable for day-to-day work. The Windows desktop application could be improved, as it sometimes feels less optimized than the web version, but it does not prevent us from being productive.

Although I don't have visibility into the pricing or support experience because the licenses are managed by my company, the onboarding experience was very smooth. The platform is intuitive, and new users can become productive quickly.

Finally, ClickUp AI has been a great addition. It is especially useful for generating structured task lists and breaking down larger initiatives into actionable tasks, helping teams get started faster and maintain consistency in project planning. Overall, ClickUp has become an essential part of our daily workflow and has significantly improved productivity and collaboration. Review collected by and hosted on G2.com.

The performance on the desktop app could be better, and about de UI, it'll be better if we could personilize a little more Review collected by and hosted on G2.com.

The biggest advantage for our team is how adaptable the views are without forcing us to duplicate any work. I can track my daily priorities in a straightforward list view, while other teammates manage that same backlog in Kanban or Gantt boards. The built-in automation rules like automatically assigning reviewers when a status changes or sending reminder pings save me several hours of manual check-ins each week. Having our docs, sprint tasks, and time logs all in one app, instead of spread across three separate subscriptions, has made our weekly workflow noticeably cleaner and easier to manage. Review collected by and hosted on G2.com.

The platform tries to do almost everything at once, which makes onboarding new team members feel needlessly overwhelming because there are just too many menus and settings to wade through. In day to day use, we still run into occasional sluggishness, especially when loading high volume task lists or switching across complex workspace dashboards. The mobile app also feels like a pared down afterthought compared to the web client, making quick updates on the go a bit frustrating. If your team does not set strict internal guidelines early on, the entire workspace can turn into a cluttered mess very quickly. Review collected by and hosted on G2.com.

What I like best about ClickUp is the flexibility. I work with different teams that all have their own processes, and ClickUp gives us enough customization to build workflows that actually fit how each team works instead of forcing everyone into the same setup.

I personally use it a lot for project management and keeping track of work across different departments. I really like being able to use custom fields, forms, automations, dashboards, and AI/Agents to make some of our processes easier and reduce manual follow-ups.

Another big plus for me is having one place where I can get a higher-level view of what's going on while still being able to drill down into individual tasks when needed. It makes it much easier to see who owns what, what's currently being worked on, and where something might be getting stuck.

It does take some time to learn, especially once your workspace becomes more complex, but I actually like that there's always something new we can build or improve as our processes evolve. I don't think we've even fully explored everything ClickUp can do yet. Review collected by and hosted on G2.com.

The biggest downside for me is that ClickUp can become overwhelming once your workspace gets large and multiple teams start using it differently. Because there are so many ways to customize things, it's also very easy to overcomplicate the setup if there isn't clear governance around how Spaces, Lists, custom fields, statuses, and automations should be used.

We've also experienced situations where changes to a workflow or configuration can unintentionally affect how other teams work. When you have a lot of departments and cross-functional projects, keeping everything standardized and making sure people know where tasks should live can sometimes be challenging.

There's definitely a learning curve as well. ClickUp is very powerful, but that also means it takes time to understand how to use everything properly, especially the more advanced features and AI/Agents.

Overall, I wouldn't necessarily consider the flexibility a negative, but I do think that flexibility requires good workspace management. Without that, things can get messy pretty quickly. Review collected by and hosted on G2.com.

Being able to manage and oversee several projects at the same time is a big plus. The feedback this tool provides helps us plan our workload and assign team tasks more effectively. I’ve tried several similar tools, and I find ClickUp to be one of the most complete and easiest to use.

I’ve tested ClickUp with several teams across different industries, and it has helped us tailor it to different creative processes with multiple requirements. Review collected by and hosted on G2.com.

ClickUp's interface has long suffered from visual clutter, and the recent addition of AI agents and features has only compounded the problem. As an Operations Director, I require access to high-level overviews, granular details, and robust insights — but most of my team does not. They regularly flag the overwhelming UI as one of their primary pain points with the platform. Though filtering is available, it still needs a cleaner view option without the full sidebars, headers, etc.

What's missing is meaningful customization: the ability to build role-based views, toggle components (dashboards, views, sidebar, sidebar expansion, notifications, top bar) on or off depending on what each user actually needs. A modular approach to the interface — where AI tools and advanced features can be introduced progressively rather than surfaced all at once — would go a long way toward making ClickUp usable for teams with varying needs and levels of technical comfort. Review collected by and hosted on G2.com.

What I like most about ClickUp is how innovative and flexible it is compared to other project management tools. I regularly use its customizable workflows, custom fields, Docs, automations, and dashboards to bring different parts of my work into one place. It has helped me build automations around how my team actually works instead of forcing us to adapt to a rigid system. Review collected by and hosted on G2.com.

One area that could be improved is the frequency of product changes and updates. ClickUp evolves very quickly, which is great for innovation, but frequent changes can sometimes introduce glitches or bugs and make certain workflows less stable. For example, a few days ago, I was unable to set the status colors in my Sales Pipeline as intended: I wanted red for “Lost” and green for “Won,” but ClickUp automatically assigned the opposite colors. Interestingly, the next day, the colors appeared correctly without me changing anything. Issues like this can be confusing and reduce confidence in the system. Review collected by and hosted on G2.com.

ClickUp has a clean, highly customizable interface that makes it easy to manage tasks, projects, and team workflows. Its broad selection of integrations is especially helpful for connecting different tools and keeping everything centralized. Performance is generally smooth, even on larger projects, though some of the more complex views can feel a bit heavy.

Pricing feels like good value for teams that can truly use the full feature set, particularly compared with relying on several separate tools. Onboarding is straightforward, and the documentation and support resources are useful when you’re setting up more advanced workflows.

The AI features are another standout, especially for summarizing tasks, generating content, organizing information, and speeding up repetitive work. Overall, ClickUp is a versatile platform for teams that want project management, collaboration, automation, and AI capabilities all in one place. Review collected by and hosted on G2.com.

The biggest downside for me is that ClickUp can feel overwhelming at first because it offers so many features and customization options. The interface can also start to feel cluttered, especially in larger workspaces with lots of projects, tasks, and different views. On top of that, some of the more advanced features are locked behind higher-tier plans, which can raise the overall cost for smaller teams. I’ve also noticed that performance can occasionally slow down when working in very large or complex workspaces. The AI features are helpful, but I’d like to see them integrated more smoothly into everyday workflows and deliver more consistent results. Review collected by and hosted on G2.com.

Clickup has helped me organize my workflow, adding in essential steps that usually I miss. As a bookkeeper, this is incredibly useful. Onboarding was good. I spoke with a member of staff for half an hour and that was valuable to me. I find pricing very fair as well. Review collected by and hosted on G2.com.

I find advertising within the app when I'm already paying a subscription unnecessary. I shouldn't have to see ads for upgrades when I'm already paying. The odd email is fine, but don't make the ads get in the way of what I'm actually doing.

Also, the lack of functionality of being able to use multiple Clickup accounts at the same time, either online or within the app, but especially within the app, I think this is a downside Review collected by and hosted on G2.com.

What I like most is that so much of our workflow can live in one place. We’re a small team building across hardware, firmware, and software, and ClickUp helps us keep sprint tasks, documentation, and project timelines together instead of juggling multiple separate tools. The flexibility of the different views is a major plus: engineers can stay in a list or board view, while I can track progress across projects in a Gantt or timeline view, all based on the same underlying tasks. Custom statuses and fields also let us shape the workflow around how we actually build, rather than forcing us into a rigid template. Having Docs linked directly to tasks keeps specs and decisions close to the work, which reduces the time spent hunting for context. Overall, for a growing team that needs structure without a lot of overhead, it strikes a really good balance. Review collected by and hosted on G2.com.

The pricing as we scale becomes a bit costly. I also don't like the time it takes for support team to respond to our queries. I can also say sometimes the loadtimes (performance) is cumbersome Review collected by and hosted on G2.com.