# Best Standard Operating Procedures Software

## How Many Standard Operating Procedures Software Products Does G2 Track?

**Total Products under this Category:** 103

### Category Stats (Aug 2026)

- **Average Rating:** 4.59/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Operations1 (+0.44%) - Among all products in this category, Operations1 recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Standard Operating Procedures Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 21,200+ Authentic Reviews
- 103+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Standard Operating Procedures Software
 ![G2 Grid® for Standard Operating Procedures Software plotting products by satisfaction and market presence](https://www.g2.com/categories/standard-operating-procedures/grids.png?focus%5B%5D=25675&focus%5B%5D=112031&focus%5B%5D=162357&focus%5B%5D=14038&focus%5B%5D=41823&focus%5B%5D=40466&focus%5B%5D=138874&focus%5B%5D=1236289)

Highlighted products: ClickUp, MaintainX, Scribe, Trainual, IT Glue, Limble, Whale, and guidde.

Underlying data: [Grid® JSON](https://www.g2.com/categories/standard-operating-procedures/grids.json?focus%5B%5D=clickup&focus%5B%5D=maintainx&focus%5B%5D=scribe&focus%5B%5D=trainual&focus%5B%5D=it-glue&focus%5B%5D=limble&focus%5B%5D=whale&focus%5B%5D=guidde)

**Sponsored**

### Knowby

Capture Any Process. Guide Every Worker. Create and Share Any On-Screen or Manual Workflow by QR Code, Link or Embed in Minutes. Full Access Free 30-Day Trial with No Card. Auto-Translate 140+ languages. Minimise Downtime, Speed Up Onboarding and Keep SOPs and Work Instructions up to date. Particularly beneficial for training, onboarding, and everyday operational tasks, enabling teams to transform complex processes into easily digestible instructions. With its availability on both web and mobile platforms, Knowby Pro ensures that assistance is accessible anytime and anywhere, facilitating seamless collaboration and knowledge sharing among team members. Knowby offers four ways to capture work processes from the desk to the shop floor. Capture screen clicks, convert video to step-by-step guides quickly using AI, transform PDF docs into digital know-how or create SOPs from scratch. Targeted primarily at organizations seeking to enhance their training and operational efficiency, Knowby Pro caters to a wide range of industries, including technology, healthcare, and education. The software is designed for teams that require concise and effective communication of procedures, making it an essential resource for onboarding new employees, training staff on new tools, or providing ongoing support for existing processes. By utilizing Knowby Pro, organizations can streamline their training efforts, reduce the time spent on instruction, and improve overall productivity. One of the key features of Knowby Pro is its support for over 140 languages, which allows teams to create inclusive content that caters to diverse audiences. The integration of artificial intelligence enhances the content creation process by automatically generating instructions from video content, suggesting improvements, and providing translation services. This ensures that knowbys are not only accurate but also culturally relevant, as users can manually verify translations for quality assurance. Such capabilities make Knowby Pro a versatile tool for global teams, ensuring that all members can access and understand the necessary information. In addition, Knowby can capture valuable data and feedback from workers as they use instructions, and seamlessly integrate with other business systems. This creates a smooth flow of information across the organisation, strengthening decision-making, compliance, and continuous improvement while closing the gap between workers on the ground and the systems that guide their work. Knowby is grounded in Cognitive Load Theory, which emphasizes the importance of reducing mental effort during the learning process. Each step in a knowby is designed to present only the essential information, minimizing clutter and confusion. This intentional design makes instructions easier to follow and retain, which is particularly advantageous in fast-paced environments where clear communication is critical. By focusing on clarity and simplicity, Knowby helps organizations reduce errors and accelerate the learning curve for new processes or tools. Overall, Knowby stands out in the instructional design software category by offering a user-friendly interface, robust language support, and AI-driven features that enhance content creation. Its commitment to reducing cognitive load and improving communication makes it an invaluable asset for teams looking to optimize their training and operational workflows.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2039&secure%5Bchosen_at%5D=2026-08-12T05%3A59%3A29Z&secure%5Bdisplayable_resource_id%5D=2039&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2039&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1320344&secure%5Bresource_id%5D=2039&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fstandard-operating-procedures&secure%5Btoken%5D=8d852c49c88b6391e175ddd755656e4fcbd2062329f558e39e15cf435709dbfc&secure%5Burl%5D=https%3A%2F%2Fwww.knowby.co%2F%3Futm_campaign%3D118467781-G2%26utm_source%3Dppc%26utm_medium%3Dppc%26utm_content%3Dcategory&secure%5Burl_type%5D=free_trial)

### [ClickUp](https://www.g2.com/products/clickup/reviews)

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

**Average Rating:** 4.6/5.0

**Total Reviews:** 13,035

#### How Do G2 Users Rate ClickUp?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.9/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.9/10 (Category avg: 8.8/10)
- **Task Schedules:** 9.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ClickUp?

- **Seller:** [ClickUp](https://www.g2.com/sellers/clickup)
- **Company Website:** ClickUp.com
- **Year Founded:** 2017
- **HQ Location:** San Diego, California
- **Twitter:** @clickup  
69,539 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12451d66d580078c16b08985ccc98dcf8d832565fb04a9665439cfd4f2a74fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12949663%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,526 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Project Manager
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About ClickUp?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise ClickUp for its **ease of use** , enhancing collaboration and project management efficiency effortlessly.
- Users value the **robust task management capabilities** of ClickUp, enhancing organization, productivity, and overall workflow efficiency.
- Users value ClickUp's **robust features and flexibility** , significantly enhancing productivity and project visibility across teams.
- Users appreciate the **flexibility and comprehensive integration** of ClickUp, enhancing teamwork and project execution efficiency.
- Users appreciate the **effective collaboration** of ClickUp, enabling seamless teamwork and task management on a single platform.

##### Cons

- Users find **missing features** frustrating in ClickUp, especially when crucial tools are restricted by paywalls and limits.
- Users find the **learning curve for beginners** to be challenging, requiring time to adapt and master the system.
- Users find ClickUp has **limited features** , lacking integrations and complex functionalities, impacting usability and flexibility.
- Users find ClickUp's interface **not intuitive** , complicating the discovery of features and overall user experience.
- Users report experiencing **slow loading** times in ClickUp, impacting overall efficiency and user experience.

#### What Are Recent G2 Reviews of ClickUp?

**["ClickUp’s Workflow Features Keep Everything Organized & Efficeinet"](https://www.g2.com/survey_responses/clickup-review-12921291)**

**Rating:** 5.0/5.0 stars

_— Ashley O._

[Read full review](https://www.g2.com/survey_responses/clickup-review-12921291)

**["Comprehensive Tool with Room for Integration Improvement"](https://www.g2.com/survey_responses/clickup-review-2621195)**

**Rating:** 4.5/5.0 stars

_— Vince C._

[Read full review](https://www.g2.com/survey_responses/clickup-review-2621195)

#### What Are G2 Users Discussing About ClickUp?

- [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes
- [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes
- [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 4 comments, 3 upvotes
- [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes
- [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes

### [MaintainX](https://www.g2.com/products/maintainx/reviews)

MaintainX is an AI-powered, mobile-first maintenance and asset management platform built for the new industrial workforce. It empowers frontline teams to manage maintenance, assets, parts inventory, and purchase orders more efficiently, reducing unplanned downtime and boosting operational efficiency. MaintainX manages over 50 million work orders across 10 million assets. It’s used by hundreds of thousands of workers globally, and serves some of the world’s largest enterprises, including Univar, Cintas, Michaels, Duracell, Titan America, Dollar General, Magna, and many more. The MaintainX platform leverages AI and IT/OT connections to create a unified and accessible record of asset and work data, providing real-time insights that drive proactive maintenance and operational excellence for 13,000+ customers. By combining intuitive design, enterprise scalability, and AI-driven workflows, MaintainX enables customers to achieve measurable results: 32% reduction in unplanned downtime 34% reduction in parts inventory costs 38% increase in equipment uptime 53% increase in work order completion \*Averages reported by MaintainX customers, 2026. To learn more, visit www.getmaintainx.com.

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,538

#### How Do G2 Users Rate MaintainX?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Integrations:** 8.3/10 (Category avg: 8.2/10)
- **Activity Feed:** 9.2/10 (Category avg: 8.8/10)
- **Task Schedules:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind MaintainX?

- **Seller:** [MaintainX](https://www.g2.com/sellers/maintainx)
- **Company Website:** www.getmaintainx.com
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @maintainx  
891 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58aa8d884130d6c655a6926d60eee9ea521caa5abce2bcc520bb836192505857&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18762446%2F&secure%5Burl_type%5D=linkedin_company_website)  
966 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Maintenance Manager, Facilities Manager
- **Top Industries:** Manufacturing, Facilities Services
- **Company Size:** 50% Medium, 41% Small

#### What Do G2 Reviewers Say About MaintainX?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MaintainX to be incredibly **intuitive and user-friendly** , making it easy for everyone to navigate.
- Users praise the **excellent customer support** of MaintainX, appreciating the hands-on approach and guidance during implementation.
- Users value the **efficient work order management** of MaintainX, enhancing communication and streamlining maintenance tasks.
- Users love the **user-friendly interface** of MaintainX, enhancing accessibility and integration across all devices seamlessly.
- Users find MaintainX enhances **efficiency by streamlining communication and operational procedures, boosting overall productivity.**

##### Cons

- Users find the **missing features** of MaintainX limiting, particularly for inventory management and integrations like NetSuite.
- Users report **work order issues** due to poor integration, difficulty in information retrieval, and lack of prioritization.
- Users express a desire for **more flexible customization** options in MaintainX to better fit unique workflow needs.
- Users find that **limited features** of MaintainX hinder functionality, making it challenging for diverse use cases.
- Users find the **work order management interface cluttered** and lacking flexibility, impacting their workflow efficiency.

#### What Are Recent G2 Reviews of MaintainX?

**["Game Changer For Maintenance Management"](https://www.g2.com/survey_responses/maintainx-review-13225296)**

**Rating:** 5.0/5.0 stars

_— Jacob D._

[Read full review](https://www.g2.com/survey_responses/maintainx-review-13225296)

**["MaintainX: Intuitive, Flexible Inspection Forms with Fantastic 24/7 Support"](https://www.g2.com/survey_responses/maintainx-review-13193323)**

**Rating:** 5.0/5.0 stars

_— Geoff P._

[Read full review](https://www.g2.com/survey_responses/maintainx-review-13193323)

#### What Are G2 Users Discussing About MaintainX?

- [What is MaintainX used for?](https://www.g2.com/discussions/what-is-maintainx-used-for)

### [Scribe](https://www.g2.com/products/scribe/reviews)

Every organization runs on workflows. But in the past, the only way to understand how work got done was to interview people or manually document each process. Doing that at scale was impossible, leaving institutional knowledge trapped in people's heads. Scribe's Workflow AI platform makes that possible. As people do their jobs, Scribe automatically captures every workflow and builds a living record of how your organization actually works. Scribe Optimize analyzes these workflows and helps leaders identify inefficiencies, the right AI investments, and a faster path to transformation. Scribe Capture instantly documents any workflow as a step-by-step guide, so your teams and AI agents always do it right. Loved by 90,000 enterprise customers, including Okta, Datadog, and New York Life, Scribe is trusted by 94% of the Fortune 500: ✅ 35 hours saved per person per month ✅ 98% of customers report fewer errors ✅ 71% better agent performance SOC 2 Type II, HIPAA, FERPA, and GDPR compliant. Learn more at scribe.com

**Average Rating:** 4.8/5.0

**Total Reviews:** 918

#### How Do G2 Users Rate Scribe?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Integrations:** 7.9/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.0/10 (Category avg: 8.8/10)
- **Task Schedules:** 7.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Scribe?

- **Seller:** [Scribe](https://www.g2.com/sellers/scribe-d2b56002-72d7-4b19-8ae1-eaba5e791638)
- **Company Website:** scribe.com
- **Year Founded:** 2019
- **HQ Location:** San Francisco, US
- **Twitter:** @ScribeHow  
7,248 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d4c834bb45553f563c94929c92ed270a093b8708a09b81f27854588df9cafb41&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscribehow%2F&secure%5Burl_type%5D=linkedin_company_website)  
336 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, Project Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 48% Small, 38% Medium

#### What Do G2 Reviewers Say About Scribe?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Scribe, making it a seamless tool for creating clear instruction guides.
- Users value the **time-saving capabilities** of Scribe, enabling quick creation of instructional content without manual effort.
- Users love the **easy editing** features of Scribe, enabling fast creation and modification of instructional materials.
- Users love how Scribe saves them **significant time** in creating guides and managing processes efficiently.
- Users benefit from Scribe's **easy creation** features, enabling efficient training material development without any technical hurdles.

##### Cons

- Users find **editing difficult** at times, needing to navigate through issues with text not appearing correctly.
- Users find **caption limitations** frustrating as Scribe fails to capture extensions and lacks markup tools for screenshots.
- Users find Scribe's **limited features** hinder flexibility, customization, and accurate video exports requiring a paid account.
- Users find Scribe's **difficult navigation** and clunky voice-to-text features hinder effective and intuitive documentation.
- Users express frustration over **limited customization options** in Scribe, wishing for more personalized features and capabilities.

#### What Are Recent G2 Reviews of Scribe?

**["Smooth Integrations, and AI-Powered Guides That Save Documentation Time"](https://www.g2.com/survey_responses/scribe-review-13195660)**

**Rating:** 4.5/5.0 stars

_— Bhagwan S._

[Read full review](https://www.g2.com/survey_responses/scribe-review-13195660)

**["Detailed Screenshots, User-Friendly, and a Huge Upgrade from Manual Documentation"](https://www.g2.com/survey_responses/scribe-review-12968483)**

**Rating:** 5.0/5.0 stars

_— Angie F._

[Read full review](https://www.g2.com/survey_responses/scribe-review-12968483)

### [Trainual](https://www.g2.com/products/trainual/reviews)

Trainual is the training, learning, and knowledge management platform that connects your entire company to how work actually gets done. Every role. Every process. Every policy. All in one place — searchable, assignable, and built to keep every team member aligned and accountable from day one to one thousand. As companies grow more complex, consistency becomes harder to maintain. The way things get done varies by manager, standards slip across locations, and getting new teammates up to speed takes longer than it should. Trainual fixes that by giving your company one central system — where everything your team needs to know is documented, organized by role, and delivered to the right person at the right time. Trainual is the go-to platform for teams across various industries including business services, real estate, construction, healthcare, technology, marketing, legal and cleaning. Build role-based training paths that get every new teammate up to speed the same way, every time. Standardize how work gets done across departments, locations, and roles — then track it to make sure it's actually happening. And when something changes, update it once and it's live everywhere. The built-in AI assistant knows everything your company knows — so instead of pinging a manager or digging through a shared drive, your team gets instant, accurate answers the moment they need them. Think of it as your smartest teammate, always on, always right. Assign responsibilities. Track progress. Automate accountability. No micromanaging required. The result? Faster ramp times. Consistent execution. Higher-performing people.

**Average Rating:** 4.7/5.0

**Total Reviews:** 1,063

#### How Do G2 Users Rate Trainual?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Integrations:** 7.9/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.4/10 (Category avg: 8.8/10)
- **Task Schedules:** 7.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Trainual?

- **Seller:** [Trainual](https://www.g2.com/sellers/trainual)
- **Company Website:** www.trainual.com
- **Year Founded:** 2018
- **HQ Location:** Scottsdale, AZ
- **Twitter:** @trainual  
1,269 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c471ea886db852cc5cda545aee629713fb7d8bb8d0b071ae92097851df7f601d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18250517%2F&secure%5Burl_type%5D=linkedin_company_website)  
139 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, Director of Operations
- **Top Industries:** Construction, Marketing and Advertising
- **Company Size:** 63% Small, 35% Medium

#### What Do G2 Reviewers Say About Trainual?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Trainual to be **incredibly easy to use** , streamlining training and improving onboarding processes effectively.
- Users appreciate the **user-friendly design** of Trainual, facilitating easy training management and process updates.
- Users value the **clarity and ease of Trainual's training system** , ensuring effective onboarding and compliance across teams.
- Users appreciate the **intuitive and user-friendly features** of Trainual, enhancing training with multimedia and easy updates.
- Users find Trainual's **intuitive interface** simplifies onboarding and training, enhancing team efficiency and consistency.

##### Cons

- Users express frustration over **limited features** , wishing for more customization and flexibility in Trainual's platform.
- Users express concerns over **missing features** and limited customizations, impacting their overall experience with Trainual.
- Users find the **limited customization** options frustrating, impacting efficiency and the overall user experience with Trainual.
- Users face **organizational difficulties** with Trainual, struggling to manage course assignment and hierarchy effectively.
- Users find **poor navigation** within Trainual challenging, leading to confusion and difficulty in locating information efficiently.

#### What Are Recent G2 Reviews of Trainual?

**["Streamlined Training with Room for Language Support"](https://www.g2.com/survey_responses/trainual-review-12605553)**

**Rating:** 4.5/5.0 stars

_— Jessie C._

[Read full review](https://www.g2.com/survey_responses/trainual-review-12605553)

**["Streamlined Training and Robust Support, Needs More Flexibility"](https://www.g2.com/survey_responses/trainual-review-13085646)**

**Rating:** 4.5/5.0 stars

_— Amanda R._

[Read full review](https://www.g2.com/survey_responses/trainual-review-13085646)

#### What Are G2 Users Discussing About Trainual?

- [What is Trainual used for?](https://www.g2.com/discussions/what-is-trainual-used-for)

### [IT Glue](https://www.g2.com/products/it-glue/reviews)

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins

**Average Rating:** 4.6/5.0

**Total Reviews:** 715

#### How Do G2 Users Rate IT Glue?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.7/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.3/10 (Category avg: 8.8/10)
- **Task Schedules:** 7.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind IT Glue?

- **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya)
- **Company Website:** www.kaseya.com
- **Year Founded:** 2000
- **HQ Location:** Miami, FL
- **Twitter:** @KaseyaCorp  
17,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,471 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 71% Small, 26% Medium

#### What Do G2 Reviewers Say About IT Glue?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of IT Glue, enjoying quick access to centralized IT documentation for efficient management.
- Users find IT Glue's **flexibility in document management** invaluable for streamlining client documentation and support processes.
- Users value the **effective integrations** of IT Glue, enhancing workflow and simplifying the organization of business tasks.
- Users value the **effective organization** of IT Glue, making asset tracking and documentation effortless across teams.
- Users love the **easy integrations** with other platforms, enhancing functionality and simplifying information access in IT Glue.

##### Cons

- Users often experience **slow performance** in IT Glue, affecting productivity and causing frustration during important tasks.
- Users find it frustrating that IT Glue lacks **missing features** like customizable sections and improved mobile access for documents.
- Users find the **search functionality lacking** , struggling with speed and accuracy when locating documents effectively.
- Users find the **learning curve challenging** , often feeling overwhelmed by complexity and needing practice to use effectively.
- Users highlight **search limitations** in IT Glue, mentioning inconsistent results and slow performance, especially on mobile.

#### What Are Recent G2 Reviews of IT Glue?

**["Powerful without being too rigid."](https://www.g2.com/survey_responses/it-glue-review-8372185)**

**Rating:** 5.0/5.0 stars

_— Ivy S._

[Read full review](https://www.g2.com/survey_responses/it-glue-review-8372185)

**["IT Glue to the rescue"](https://www.g2.com/survey_responses/it-glue-review-9677665)**

**Rating:** 4.0/5.0 stars

_— Eric d._

[Read full review](https://www.g2.com/survey_responses/it-glue-review-9677665)

#### What Are G2 Users Discussing About IT Glue?

- [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) - 2 comments
- [What's new with IT Glue?](https://www.g2.com/discussions/what-s-new-with-it-glue)
- [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) - 1 comment
- [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) - 1 comment
- [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) - 1 comment

### [Limble](https://www.g2.com/products/limble/reviews)

Limble is a mobile-first CMMS (Computerized Maintenance Management System) that helps teams take control of their maintenance operations, no paperwork, no chaos, no guesswork. From preventive maintenance to spare parts inventory, Limble gives maintenance teams the clarity and control they need to get more done, with less stress. Trusted by over 50,000 maintenance professionals at companies like Nike, Sony, Mitsubishi, General Mills, and Unilever, and recipient of 40+ G2 Winter 2026 awards, like Easiest To Do Business With and Best Usability. Limble helps you: Eliminate 100% of your paper clutter with a fully mobile experience Boost team productivity by 41% with smart task scheduling and prioritization Cut equipment downtime by 37% with preventive and predictive maintenance Reduce spare parts costs by 29% with built-in inventory management Extend asset lifespan by 23% using powerful EAM capabilities Key Features: Work Request Portal Automated Preventive & Predictive Maintenance Interactive SOP Checklists Mobile Work Order Management Asset & Spare Parts Tracking Purchasing & Vendor Management Custom Dashboards & Reports 24/7 Tech Support with a Dedicated Rep

**Average Rating:** 4.8/5.0

**Total Reviews:** 684

#### How Do G2 Users Rate Limble?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.2/10)
- **Activity Feed:** 9.0/10 (Category avg: 8.8/10)
- **Task Schedules:** 9.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Limble?

- **Seller:** [Limble](https://www.g2.com/sellers/limble)
- **Company Website:** limble.com
- **Year Founded:** 2015
- **HQ Location:** Lehi, UT
- **Twitter:** @LimbleCMMS  
461 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2fc5cf0a1b15856f56aad6452da5e5aba7fbaac69024c6fdfa8e4816830b5ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flimble-cmms%2F&secure%5Burl_type%5D=linkedin_company_website)  
240 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Maintenance Manager, Maintenance Supervisor
- **Top Industries:** Manufacturing, Food Production
- **Company Size:** 56% Medium, 30% Small

#### What Do G2 Reviewers Say About Limble?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Limble exceptional, especially for frequent daily tasks and parts management.
- Users value the **effective customer support** of Limble, appreciating quick resolutions that minimize downtime and enhance usability.
- Users highlight Limble's **implementation ease** , noting its intuitive setup and quick onboarding process for new users.
- Users appreciate Limble's **intuitive design** , making it easy for anyone to use with minimal training required.
- Users value the **efficiency** of Limble, enjoying its user-friendly design and responsive support for seamless operations.

##### Cons

- Users note the **missing features** in Limble, such as weak reporting and lack of multi-currency support.
- Users find the **reporting system and functionality limited** , affecting the overall efficiency of asset management and maintenance.
- Users find the **limited customization** options frustrating, making it hard to tailor reports and schedules effectively.
- Users find the **learning curve steep** with setup and customization, requiring time to navigate the system effectively.
- Users experience **data management issues** with scheduling and customization in Limble, which can complicate asset setup.

#### What Are Recent G2 Reviews of Limble?

**["Simple to Learn, Fast Responses, and Excellent Customer Success Support"](https://www.g2.com/survey_responses/limble-review-12914944)**

**Rating:** 5.0/5.0 stars

_— Verified User in Facilities Services_

[Read full review](https://www.g2.com/survey_responses/limble-review-12914944)

**["Limble Streamlines PMs, Mobile Work Orders, and Long-Term Equipment Planning"](https://www.g2.com/survey_responses/limble-review-13231706)**

**Rating:** 5.0/5.0 stars

_— Eric S._

[Read full review](https://www.g2.com/survey_responses/limble-review-13231706)

#### What Are G2 Users Discussing About Limble?

- [What are the basic of CMMS modules?](https://www.g2.com/discussions/limble-cmms-what-are-the-basic-of-cmms-modules) - 1 comment
- [What is the benefit of a CMMS?](https://www.g2.com/discussions/limble-cmms-what-is-the-benefit-of-a-cmms) - 1 comment
- [What is preventive maintenance software?](https://www.g2.com/discussions/what-is-preventive-maintenance-software)
- [What are the features of CMMS?](https://www.g2.com/discussions/limble-cmms-what-are-the-features-of-cmms) - 1 comment

### [Whale](https://www.g2.com/products/whale/reviews)

Turn scattered knowledge into scalable systems with Whale. Whale helps fast-growing teams capture processes, train employees, and answer questions — without the chaos of scattered docs or outdated wikis. What Whale Does: - AI process capture: Turn screen recordings, videos, or existing docs into structured SOPs in minutes - Alice (AI assistant): Employees get instant answers to "how do we do X?" in any language, any channel - Training built-in: Convert SOPs into onboarding flows and quizzes so people actually learn - Mobile-first access: QR codes and mobile app mean SOPs live where the work happens Why Teams Choose Whale: - Cut onboarding time by 50% by connecting training to live processes - Reduce documentation time by 70% with AI-powered capture - Keep knowledge current — not buried in Google Docs nobody reads Who Uses Whale: Operations leaders and HR teams at scaling companies (50-500 employees) who need to onboard faster and standardize without slowing down.

**Average Rating:** 4.8/5.0

**Total Reviews:** 201

#### How Do G2 Users Rate Whale?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Integrations:** 8.2/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.6/10 (Category avg: 8.8/10)
- **Task Schedules:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Whale?

- **Seller:** [Whale](https://www.g2.com/sellers/whale)
- **Company Website:** usewhale.io
- **Year Founded:** 2022
- **HQ Location:** Chicago, IL
- **Twitter:** @whale  
18,657 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17d8da4cc938cff1a1305640af7da8ebdf2abaa00891a729466da2d2300562a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusewhale%2F&secure%5Burl_type%5D=linkedin_company_website)  
26 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 58% Small, 39% Medium

#### What Do G2 Reviewers Say About Whale?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Whale, finding it intuitive and simple to navigate for all tasks.
- Users love the **ease of use** of Whale, which streamlines documenting and sharing training materials effortlessly.
- Users love the **user-friendly interface and efficient content organization** of Whale, enhancing their productivity and ease of access.
- Users love the **intuitive interface** of Whale, praising its cleanliness and ease for training and organization.
- Users value the **easy access** to information and streamlined processes that enhance productivity and training efficiency with Whale.

##### Cons

- Users find the **limited customization options** frustrating, wishing for more control over permissions and access.
- Users find the **lack of customization** in Whale limits control over permissions, affecting their workflow efficiency.
- Users find a **lack of information** regarding AI tools, wishing for better integration and support within Whale.
- Users find **limited access** frustrating, complicating user control and file connections, especially in smaller companies.
- Users highlight the **missing features** of Whale, specifically individual training records and connectivity options.

#### What Are Recent G2 Reviews of Whale?

**["User-Friendly Yet Aesthetically Challenged"](https://www.g2.com/survey_responses/whale-review-13236293)**

**Rating:** 4.0/5.0 stars

_— Rachel K._

[Read full review](https://www.g2.com/survey_responses/whale-review-13236293)

**["Fast Response, Easy System, and Outstanding Onboarding Support"](https://www.g2.com/survey_responses/whale-review-13236658)**

**Rating:** 5.0/5.0 stars

_— A K._

[Read full review](https://www.g2.com/survey_responses/whale-review-13236658)

#### What Are G2 Users Discussing About Whale?

- [How has Whale supported your team’s knowledge sharing, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-whale-supported-your-team-s-knowledge-sharing-and-what-features-do-you-find-most-valuable)
- [What is Whale used for?](https://www.g2.com/discussions/what-is-whale-used-for) - 1 comment

### [guidde](https://www.g2.com/products/guidde/reviews)

Guidde is a market-leading Generative AI platform designed to facilitate video documentation and serve as a comprehensive Digital Adoption Platform (DAP). This innovative solution enables modern organizations to capture, manage, and distribute step-by-step instructions efficiently, bridging the gap between complex software workflows and user comprehension. Guidde stands out as a premier AI-driven alternative to traditional screen recording tools and labor-intensive manual Standard Operating Procedure (SOP) documentation methods. The target audience for Guidde includes a diverse range of professionals across various sectors, including Customer Success (CS), IT Operations, and Human Resources (HR). These teams often face challenges in creating effective training materials and documentation that can keep pace with rapid technological changes. Guidde addresses these challenges by automating the documentation process, allowing organizations to scale their training efforts without the need for additional resources. This platform is particularly useful for onboarding new employees, reducing churn, and streamlining software rollouts, making it an essential tool for organizations aiming to enhance their operational efficiency. One of the key features of Guidde is its one-click AI video generation capability, which allows users to instantly convert on-screen actions into high-definition video guides. This automation significantly reduces the time required for video content creation by up to 70%, making it easier for teams to produce high-quality instructional materials. Additionally, Guidde offers global localization and translation services, generating native-sounding AI narration and synchronized subtitles in over 40 languages. This feature ensures that organizations can maintain training consistency across diverse geographical locations. Security and compliance are critical considerations for enterprises, and Guidde addresses these concerns with its "Smart Redaction" feature. This machine learning-driven capability automatically detects and blurs sensitive Personally Identifiable Information (PII) during the capture process, ensuring that organizations can create documentation without compromising data security. Furthermore, Guidde supports omnichannel distribution and integration, allowing users to embed their "Guiddes" into help centers, internal wikis, or share them via instant links, thereby enhancing accessibility and support ticket resolution. Lastly, Guidde provides insightful analytics that track user engagement and completion rates. This data enables organizations to identify areas where users may struggle, allowing for real-time optimization of documentation. By transforming knowledge management strategies into a visual, AI-first powerhouse, Guidde empowers organizations to enhance productivity and improve user experience effectively.

**Average Rating:** 4.8/5.0

**Total Reviews:** 84

#### How Do G2 Users Rate guidde?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)

#### Who Is the Company Behind guidde?

- **Seller:** [guidde](https://www.g2.com/sellers/guidde)
- **Company Website:** www.guidde.com
- **Year Founded:** 2020
- **HQ Location:** Belmont, CA
- **Twitter:** @GuiddeCo  
1,835 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2a8f4ad34e5d70ef53838f673b1d96dc46eff03b3ed68f5a6de6c7dfdc5d43c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguidde%2F&secure%5Burl_type%5D=linkedin_company_website)  
101 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 43% Small, 31% Medium

#### What Do G2 Reviewers Say About guidde?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Guidde's **ease of use** exceptional, allowing even novices to create guides effortlessly and efficiently.
- Users praise the **easy creation of How-To guides** with Guidde, streamlining video production and enhancing training efficiency.
- Users love the **time-saving capabilities** of Guidde, enhancing efficiency and simplifying video creation seamlessly.
- Users value the **exceptional customer support** from Guidde, especially praising their responsive and knowledgeable Customer Success Manager, Hannah.
- Users appreciate the **impressive AI-powered features** of Guidde, making video creation effortless and engaging.

##### Cons

- Users note **limited customization options** for fine-tuning content and visuals, impacting the overall creative process.
- Users find the **limited language support** in Guidde time-consuming, impacting content personalization and overall efficiency.
- Users find the **organizational issues** frustrating, as managing videos and tools feels disjointed and inefficient.
- Users face **poor file handling** , with issues saving edits when multiple users are working on videos simultaneously.
- Users report **screenshot issues** , such as lag in recordings and the need to click for each step captured.

#### What Are Recent G2 Reviews of guidde?

**["Easy Voiceovers for Longer Walkthroughs"](https://www.g2.com/survey_responses/guidde-review-13242510)**

**Rating:** 4.0/5.0 stars

_— Brett C._

[Read full review](https://www.g2.com/survey_responses/guidde-review-13242510)

**["Guidde Makes Content Creation Fast with Intuitive AI and Playlists"](https://www.g2.com/survey_responses/guidde-review-13238044)**

**Rating:** 4.5/5.0 stars

_— kristyc@ancdelivers.com.au C._

[Read full review](https://www.g2.com/survey_responses/guidde-review-13238044)

### [Hudu](https://www.g2.com/products/hudu/reviews)

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentation—covering everything from systems, processes, and policies to credentials, SOPs, and asset records. With Hudu, teams can ensure that important information is always organized, easy to access, and kept up to date, making day-to-day work smoother and decision-making faster. While originally built for internal IT departments and MSPs, Hudu is flexible enough to support a wide range of industries, including finance, healthcare, education, and construction. Its structure can be tailored to fit the needs of any organization, whether you're managing internal infrastructure, supporting clients, or coordinating distributed teams. Teams can build custom asset layouts to track hardware, software, or industry-specific data. Knowledge base articles and SOPs support rich formatting, embedded content, and reusable templates to keep documentation consistent and easy to follow. Passwords and OTPs are stored securely with full access controls and history tracking for auditability and compliance. Hudu supports detailed permission management, so teams can control access at a granular level across departments, roles, or clients. It integrates with popular tools like Microsoft 365, ConnectWise, HaloPSA, NinjaOne, N-able, and many more to automatically sync key data and reduce manual entry. A browser extension and mobile app make it easy to access or update documentation on the go, whether in the office or the field. For more advanced workflows, Hudu offers a powerful API, allowing teams to automate documentation or integrate with internal systems. Organizations with strict security requirements can also choose to deploy Hudu on-premises with full control over their environment. With Hudu, teams can reduce onboarding time, cut down on repetitive questions, and ensure processes are followed consistently. It replaces scattered documentation with a centralized source of truth that’s easy to manage and scale. If your team depends on shared knowledge to operate efficiently, Hudu helps you keep it organized, accessible, and secure—no matter your industry or size.

**Average Rating:** 4.7/5.0

**Total Reviews:** 357

#### How Do G2 Users Rate Hudu?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Integrations:** 8.4/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.0/10 (Category avg: 8.8/10)
- **Task Schedules:** 7.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Hudu?

- **Seller:** [Hudu](https://www.g2.com/sellers/hudu)
- **Company Website:** hudu.com
- **Year Founded:** 2018
- **HQ Location:** Fort Collins, Colorado
- **Twitter:** @HuduHQ  
500 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd7243ca000fd7ce62c7bef4ec50540123054ff52d1cbcfbf577ed4f6c2d53fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhudu-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Director
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 70% Small, 12% Medium

#### What Do G2 Reviewers Say About Hudu?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **clean and simple interface** of Hudu, enhancing ease of use and overall efficiency.
- Users appreciate the **intuitive interface and comprehensive features** of Hudu, making IT data organization effortless and efficient.
- Users value Hudu's **seamless integrations** and support, simplifying knowledge management and enhancing productivity effortlessly.
- Users praise Hudu's **easy setup** , allowing quick implementation and tailoring to meet specific business needs.
- Users appreciate Hudu's **clean and simple design** , making it easy to customize and setup for their needs.

##### Cons

- Users feel Hudu is **missing key features** , like a unified search and improved customizability for efficiency.
- Users note that the **poor integration** process can complicate setup and limit functionality compared to competitors.
- Users suggest that **UX improvement** is needed, especially regarding search and navigation in larger environments.
- Users note the **limited features** of Hudu, wishing for broader support and improved integrations with other tools.
- Users experience **integration issues** with Hudu, wishing for better support and compatibility with various tools and platforms.

#### What Are Recent G2 Reviews of Hudu?

**["Self-Hosted Documentation with a Clean API and Flexible MSP Asset Modeling"](https://www.g2.com/survey_responses/hudu-review-12577291)**

**Rating:** 5.0/5.0 stars

_— Mark H._

[Read full review](https://www.g2.com/survey_responses/hudu-review-12577291)

**["Secure Self-Hosting, Great UI, and Seamless HaloPSA Integration"](https://www.g2.com/survey_responses/hudu-review-12997857)**

**Rating:** 5.0/5.0 stars

_— Anthony R._

[Read full review](https://www.g2.com/survey_responses/hudu-review-12997857)

#### What Are G2 Users Discussing About Hudu?

- [What is Hudu used for?](https://www.g2.com/discussions/what-is-hudu-used-for) - 1 comment

### [Process Street](https://www.g2.com/products/process-street/reviews)

Process Street is a Compliance Operations Platform that helps teams run their most critical processes the right way, every time. Powered by AI agents, it ensures that policies are enforced, tasks are completed in the correct order, and everything is fully documented for audit readiness. Process Street is built for operational and compliance teams who need more control than task management tools offer, but without the complexity of legacy BPM or GRC systems. It enables anyone on the team to create, update, and run structured workflows without writing code. Instead of just documenting procedures, Process Street turns them into live, trackable processes that drive real execution. At the center of Process Street is Cora, an embedded AI compliance agent that monitors workflows in real time. Cora identifies skipped steps, flags potential risks, and ensures that each process stays aligned with internal policies and external regulations. Organizations use Cora to maintain compliance with frameworks such as ISO 9001, SOC 2, HIPAA, and others, without relying on manual oversight or last-minute audit preparation. The platform consists of three tightly integrated layers. First, document management allows teams to centralize policies, SOPs, and handbooks with full version control, approval workflows, and role-based permissions. Second, the process management engine turns those documents into workflows that assign tasks, route approvals, and collect data. Finally, Cora works across both layers to monitor execution, detect non-compliance, and generate audit-ready records in real time. Key capabilities include: • AI-powered compliance monitoring to enforce standards and surface process risks • No code workflow automation with tasks, forms, logic rules, and approvals • Controlled document management with audit trails, permissions, and version history • Automatic audit readiness with complete tracking of task activity and execution history • Integration with over 8000 tools, including Salesforce, Slack, Workday, and Google Workspace Process Street is used across industries like healthcare, financial services, real estate, and manufacturing. It is especially valuable to teams in operations, compliance, quality, and HR who need to ensure consistency, reduce risk, and prove that every step was followed. By combining structure, automation, and intelligence, Process Street helps teams replace manual processes with scalable systems that deliver control, visibility, and confidence across the business.

**Average Rating:** 4.6/5.0

**Total Reviews:** 451

#### How Do G2 Users Rate Process Street?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Integrations:** 8.6/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.8/10 (Category avg: 8.8/10)
- **Task Schedules:** 8.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Process Street?

- **Seller:** [Process Street](https://www.g2.com/sellers/process-street)
- **Company Website:** www.process.st
- **Year Founded:** 2014
- **HQ Location:** San Francisco, US
- **Twitter:** @processstreet  
2,777 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a36ff73a203b0d2051ee1e65981e587209a7314f7491dbc5a28381c724f3f3eb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9240798%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Real Estate, Information Technology and Services
- **Company Size:** 70% Small, 24% Medium

#### What Do G2 Reviewers Say About Process Street?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Process Street to be extremely **easy to use** , enhancing efficiency and streamlining workflow management effortlessly.
- Users value the **efficiency** of Process Street, enabling streamlined workflows and organized task management for projects.
- Users value the **process efficiency** of Process Street, facilitating streamlined workflows and improved team collaboration.
- Users love how Process Street enhances **task management** , keeping teams organized and ensuring no tasks are overlooked.
- Users praise the **automation features** of Process Street, seamlessly integrating human tasks for optimal workflow management.

##### Cons

- Users note a **steep learning curve** that can be challenging, but support staff aids in navigating the platform.
- Users face a **steep learning difficulty** with Process Street, especially when tackling complex conditional logic implementation.
- Users find the **limited customization options** challenging, often leading to a steep learning curve and usability issues.
- Users find the **complexity** of automations and managing processes can lead to confusion and inefficiency.
- Users desire improved **missing features** like better document search, drag-and-drop tasks, and enhanced conditional logic capability.

#### What Are Recent G2 Reviews of Process Street?

**["Well-Designed, Simple SOP Workflows with Powerful Logic and Integrations"](https://www.g2.com/survey_responses/process-street-review-5437211)**

**Rating:** 4.5/5.0 stars

_— Wayne V._

[Read full review](https://www.g2.com/survey_responses/process-street-review-5437211)

**["Getting Work Done Right Through Structured, Automated Workflows"](https://www.g2.com/survey_responses/process-street-review-12386923)**

**Rating:** 4.5/5.0 stars

_— Rachel C._

[Read full review](https://www.g2.com/survey_responses/process-street-review-12386923)

#### What Are G2 Users Discussing About Process Street?

- [What is Process Street used for?](https://www.g2.com/discussions/what-is-process-street-used-for)
- [What does Process Street do?](https://www.g2.com/discussions/what-does-process-street-do) - 2 comments
- [What is software process workflow?](https://www.g2.com/discussions/what-is-software-process-workflow)
- [What is a process checklist?](https://www.g2.com/discussions/what-is-a-process-checklist) - 1 comment
- [How do you use Process streets?](https://www.g2.com/discussions/how-do-you-use-process-streets) - 2 comments, 1 upvote

### [Poka.io](https://www.g2.com/products/poka-io/reviews)

Poka is the leading enterprise connected worker platform for global manufacturers, driving profitable scale by digitizing frontline processes, connecting workers to critical knowledge and training and delivering measurable results. With built-in AI and analytics, seamless integrations and rapid rollouts, Poka empowers manufacturers to standardize execution, future-proof their workforce and gain complete operational visibility. Founded in 2014 and acquired by IFS in 2022, Poka is recognized as the world’s most complete connected worker platform and the top-rated enterprise solution on G2. Trusted by global leaders including Nestlé, Bosch, ABB and Tetra Pak, Poka drives digital transformation for 15 of the largest manufacturers in the Fortune Global 500. For more, visit www.poka.io.

**Average Rating:** 4.6/5.0

**Total Reviews:** 226

#### How Do G2 Users Rate Poka.io?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Integrations:** 8.2/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.7/10 (Category avg: 8.8/10)
- **Task Schedules:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Poka.io?

- **Seller:** [IFS](https://www.g2.com/sellers/ifs)
- **Company Website:** www.ifs.com
- **Year Founded:** 1983
- **HQ Location:** Linkoping , Sweden
- **Twitter:** @ifs  
18,002 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fb2d87440599b1c1d63a31a2d107bf79d5db5325a7df749eed76c27bef823054&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164301%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,232 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food Production, Manufacturing
- **Company Size:** 65% Medium, 26% Large

#### What Do G2 Reviewers Say About Poka.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Poka.io, appreciating its intuitive design and effective communication capabilities.
- Users value the **efficiency improvement** with Poka, enhancing training, skill tracking, and overall task management.
- Users value the **intuitive and versatile UI** of Poka.io, enhancing efficiency in high-volume manufacturing environments.
- Users appreciate the **easy instruction creation** in Poka.io, enhancing training and skill validation in real-world scenarios.
- Users value Poka.io for its **effective communication** features, enhancing collaboration and knowledge sharing across teams.

##### Cons

- Users find the **confusing procedures** daunting, making it challenging for beginners to navigate the application effectively.
- Users find Poka.io has **limited features** , hindering efficiency and user experience, especially in large-scale operations.
- Users face significant **integration issues** with Poka.io, struggling to connect it seamlessly with existing systems and workflows.
- Users find Poka.io has a **steep learning curve** , making it challenging for beginners to navigate effectively.
- Users experience **limited functionality** in Poka.io, facing challenges with slow feature enhancements and restrictive user settings.

#### What Are Recent G2 Reviews of Poka.io?

**["Mars Regional Subject Matter Expert"](https://www.g2.com/survey_responses/poka-io-review-7693872)**

**Rating:** 5.0/5.0 stars

_— Jason H._

[Read full review](https://www.g2.com/survey_responses/poka-io-review-7693872)

**["POKA Review"](https://www.g2.com/survey_responses/poka-io-review-7693677)**

**Rating:** 5.0/5.0 stars

_— Gemma S._

[Read full review](https://www.g2.com/survey_responses/poka-io-review-7693677)

#### What Are G2 Users Discussing About Poka.io?

- [What does Poka.Io do?](https://www.g2.com/discussions/what-does-poka-io-do) - 1 comment
- [What is the use of Poka.Io?](https://www.g2.com/discussions/what-is-the-use-of-poka-io) - 2 comments
- [Who owns Poka?](https://www.g2.com/discussions/who-owns-poka) - 1 comment
- [What is Poka io?](https://www.g2.com/discussions/what-is-poka-io) - 1 comment

### [VKS](https://www.g2.com/products/vks/reviews)

VKS is a digital work instruction software that enables manufacturers to create, share, and standardize interactive work instructions with images, videos, and annotations while capturing real-time production data. It enhances shop floor connectivity, automates quality control, ensures traceability, and reduces errors and training time, driving efficiency and continuous improvement in manufacturing operations. ⭐ AWARD-WINNING INNOVATION! VKS won the "New Product of the Year" award at The Assembly Show in October 2024🏆, recognized for its cutting-edge IO Connect module, which enhances digital work instructions by integrating PLCs, machines, and tools into a smart, data-driven ecosystem. A SCALABLE SOLUTION FOR EVERY MANUFACTURER Backed by over 60 years of manufacturing experience, VKS offers multiple solutions tailored to different manufacturing needs: ❖ VKS Lite – The perfect entry-level solution for manufacturers looking to digitize standard operating procedures (SOPs) and visual work instructions. 📸 Step-by-step work instructions with images, videos, and annotations. 🌍 AI-powered translation into 30+ languages for global workforce alignment. 🏷️ Barcode & QR scanning for instant access to the latest instructions. 📑 Version control & approval workflows to maintain process consistency. ❖ VKS Pro – A complete work instruction platform with advanced features like data capture, smart forms, KPI tracking, and automated workflows. 📊 Live KPI tracking for real-time production insights. ✅ Smart forms & digital checklists for error-proof processes. 🔄 Dynamic workflows & rule-based automation to enforce quality standards. 🏭 Connected tools (calipers, barcode scanners, torque tools) for streamlined manufacturing. ❖ VKS Enterprise – A fully integrated smart manufacturing solution that connects with ERP, MES, and IoT devices for seamless data-driven production. 🔗 API-driven ERP & MES integration for real-time data exchange. 📊 Custom reporting & business intelligence insights for strategic decision-making. 🏗️ Production scheduling & work order management for optimized operations. 🔒 Advanced security & compliance features, including SSO & access controls. SEAMLESS CONNECTIVITY & SMART ADD-ONS VKS is more than just a work instruction software—it’s a connected manufacturing ecosystem. With integrations and add-ons, manufacturers can create a truly intelligent and automated production environment: ⚙️ ToolConnect IoT – Automate tool parameters, capture torque data, and ensure precision assembly. 🔗 I/O Connect – Link digital work instructions with PLCs, sensors, and industrial machines for real-time automation. 💾 DataConnect – Sync work instructions with databases and ERP/QMS systems for complete process visibility. A GROWING PARTNER ECOSYSTEM VKS is committed to Industry 4.0 and beyond, building a strong network of technology partners, resellers, and system integrators. As a VKS Partner, you gain access to a robust connected manufacturing ecosystem that eliminates paperwork, improves quality, and enhances operational efficiency. WHY CHOOSE VKS? ✔ Enhance Productivity – Ensure workers follow best practices with real-time digital guidance that enhance productivity 75%+! ✔ Improve Quality & Traceability – Automate data capture, enforce compliance, and maintain detailed production records. ✔ Reduce Training Time – Onboard new hires 4x faster with step-by-step interactive instructions. ✔ Integrate with Existing Systems – Connect with ERP, MES, IoT devices, and smart tools for a unified smart factory. ✔ Scale with Your Business – From small manufacturers to global enterprises, VKS adapts to your needs. ➡️ Join leading manufacturers worldwide who trust VKS to power their digital work instructions, standard operating procedures, and real-time production tracking. Eliminate paperwork, increase efficiency, and future-proof your smart factory with VKS.

**Average Rating:** 4.7/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate VKS?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Integrations:** 9.4/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.7/10 (Category avg: 8.8/10)
- **Task Schedules:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind VKS?

- **Seller:** [Vksapp](https://www.g2.com/sellers/vksapp)
- **Year Founded:** 2013
- **HQ Location:** Chateauguay, Quebec
- **Twitter:** @vksapp  
370 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e3baffcdcf023e7ed5f4935a75be12baf61d0d5d5ed3b52a77f0188bf20b6029&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3215679&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Electrical/Electronic Manufacturing
- **Company Size:** 58% Medium, 37% Small

#### What Do G2 Reviewers Say About VKS?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of VKS, enabling all staff to quickly adapt and access work instructions easily.
- Users appreciate the **intuitive setup** of VKS, enhancing training and streamlining operations with its versatile features.
- Users commend the **intuitive setup and visual guidebooks** of VKS, enhancing training and operational efficiency.
- Users value the **intuitive data management features** of VKS, enhancing efficiency and operational excellence in manufacturing processes.
- Users praise VKS for its **efficiency improvement** , enabling streamlined training and optimized workflows on the shop floor.

##### Cons

- Users experience a **moderately-challenging learning curve** with VKS, making initial navigation less intuitive.
- Users find the **confusing procedures** in VKS create challenges, though workarounds are possible for experienced developers.
- Users find the **difficulties in usage** of VKS challenging, though workarounds can be discovered with experience.
- Users find the **editing issues** limiting, wishing for more creative tools instead of standardized styling constraints.
- Users feel the **lack of customization** in VKS limits creativity and restricts design flexibility for varied needs.

#### What Are Recent G2 Reviews of VKS?

**["VKS is an outstanding guidebook system"](https://www.g2.com/survey_responses/vks-review-10948621)**

**Rating:** 5.0/5.0 stars

_— Gert M._

[Read full review](https://www.g2.com/survey_responses/vks-review-10948621)

**["A Feature-Rich Work Instruction Platform"](https://www.g2.com/survey_responses/vks-review-11109728)**

**Rating:** 5.0/5.0 stars

_— Grahm G._

[Read full review](https://www.g2.com/survey_responses/vks-review-11109728)

#### What Are G2 Users Discussing About VKS?

- [What does Vks do?](https://www.g2.com/discussions/what-does-vks-do)
- [What are digital work instructions?](https://www.g2.com/discussions/what-are-digital-work-instructions)
- [How do I use Vks?](https://www.g2.com/discussions/how-do-i-use-vks)

### [Manifestly Checklists](https://www.g2.com/products/manifestly-checklists/reviews)

Manifestly is the AI-first way to run every recurring process the right way. On time, every time. Audited. Secure. Dependable. We ship a native MCP server that makes every workflow callable by Claude, ChatGPT, Gemini, and any MCP-compatible assistant, so AI agents can start runs, complete steps, and read process data directly. And because that automation happens inside Manifestly, it inherits everything your SOPs already give you. Your processes get assigned, scheduled, and tracked, with deadlines, data capture, and audit-ready history. The SOP in the wiki becomes the SOP your team (and now your AI) actually follows, governed and audited, not run in a separate black box. Trusted by teams at Compass, Foxconn, Keller Williams, Ford and Sheraton, alongside thousands of operations, IT, HR, and services teams. \*\* How Manifestly works \*\* \* Build your SOP once as a reusable template — start from a blank checklist or one of our pre-built ones \* Schedule it to recur on any cadence, or trigger it from Slack, an API call, an email, or a Salesforce event \* Each task gets assigned to the right person or role automatically when the workflow runs \* Your team checks off steps, captures form data, attaches files, and signs off as work happens \* You see live progress, get notified of blockers, and pull audit-ready reports any time \*\* Where Manifestly does its best work \*\* \* IT and DevOps runbooks — access reviews, patching, deployments, incident response \* Compliance and change control — approvals, evidence capture, sign-offs, ITGCs \* Employee onboarding and offboarding \* Customer onboarding and recurring services delivery \* Finance and HR routines that must run the same way every time \* Multi-location operations — store openings, property turnovers, facility checks \* Manufacturing changeovers, quality inspections, and field service procedures \*\* Industries that rely on us \*\* \* IT / SysAdmin and DevOps \* Accounting and finance \* HR and People Ops \* SaaS and professional services \* Healthcare operations \* Manufacturing and field ops \* Real estate and property management \* Hospitality and multi-unit retail \*\* Why teams choose Manifestly \*\* \* Fast to deploy — most teams have their first SOP running in under an hour, not a quarter \* Actually gets used — simple enough that teams adopt it without weeks of training \* Change tracking built in — see what changed, who changed it, and roll back when needed \* Accountability that holds — every task has an owner and a deadline; nothing slips \* Audit-ready by default — searchable history, captured data, file attachments, and exports for any review \* Conditional logic — show or hide steps based on answers earlier in the workflow \* Role-based assignments — assign by role, not by person, so workflows stay correct as your team changes \*\* Governance without the overhead \*\* \* SOC 2 Type II audited annually \* SAML SSO and role-based access control \* Full version history and audit logs for every workflow run \* Granular permissions and departments \* Built to work with the AI agents your team already uses — Claude, ChatGPT, Copilot, Gemini \*\* Runs where your team already works \*\* \* Slack — start, complete, and discuss checklists right in channel \* Microsoft Teams — same, with notifications routed to the right channel \* Salesforce — trigger workflows from records, log progress back \* Notion — embed checklists in your existing docs \* Zapier — connect to thousands of tools without code \* Public API and webhooks — for the rest \*\* Quick answers \*\* \* How fast can we be running? Most teams have their first SOP running in under an hour. No implementation project, no setup fees. \* Do we need IT involved to deploy? No. Self-serve signup, with optional SAML SSO when you're ready. \* Is there a free trial? Yes — 14 days, full Business plan, no credit card required. \* What does it cost? $10/user/month for Business (or $100/user/year — save 17%). Enterprise tier with SSO and onboarding starts at $20/user/month, annual contract. \* Is our data secure? SOC 2 Type II audited annually. Encrypted in transit and at rest. Standard SaaS deployment.

**Average Rating:** 4.5/5.0

**Total Reviews:** 149

#### How Do G2 Users Rate Manifestly Checklists?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Integrations:** 9.4/10 (Category avg: 8.2/10)
- **Activity Feed:** 8.9/10 (Category avg: 8.8/10)
- **Task Schedules:** 9.4/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Manifestly Checklists?

- **Seller:** [Manifestly](https://www.g2.com/sellers/manifestly)
- **Company Website:** www.manifest.ly
- **Year Founded:** 2013
- **HQ Location:** Madison, US
- **Twitter:** @ManifestlyApp  
449 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4a01fccb160bde64a0b95a29d2136b7d12391e15a0732f16f03115691e01063c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3302676&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small, 38% Medium

#### What Do G2 Reviewers Say About Manifestly Checklists?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Manifestly Checklists, which simplifies tasks and enhances team efficiency.
- Users value the **timely notifications** in Manifestly Checklists, ensuring that tasks are completed and deadlines are met efficiently.
- Users value the **clarity and structure** of Manifestly Checklists, enhancing operational efficiency and simplifying the approval process.
- Users appreciate the **proactive and responsive customer support** of Manifestly Checklists, enhancing their overall experience and satisfaction.
- Users value the **ease of learning** with Manifestly Checklists, making it accessible for all employees and enhancing productivity.

##### Cons

- Users find that Manifestly only **enforces clarity** , failing to create it and leaving room for confusion in processes.
- Users find it challenging due to the **difficulty in usage** when making changes to checklist templates.
- Users find the **layout issues** frustrating, as navigating requires excessive scrolling instead of easy access to sections.
- Users mention a **steep learning curve** with Manifestly, requiring time to adapt and implement effectively.
- Users find that Manifestly Checklists has **limited features** and needs more flexibility and collaboration options to be effective.

#### What Are Recent G2 Reviews of Manifestly Checklists?

**["How We Finally Stopped Dropping the Ball on Critical Work"](https://www.g2.com/survey_responses/manifestly-checklists-review-13133283)**

**Rating:** 4.0/5.0 stars

_— Trevor O._

[Read full review](https://www.g2.com/survey_responses/manifestly-checklists-review-13133283)

**["Manifestly Makes Recurring Workflows Fast, Clean, and Easy for Any Team"](https://www.g2.com/survey_responses/manifestly-checklists-review-13148394)**

**Rating:** 4.5/5.0 stars

_— Shubham S._

[Read full review](https://www.g2.com/survey_responses/manifestly-checklists-review-13148394)

#### What Are G2 Users Discussing About Manifestly Checklists?

- [What is Manifestly Checklists used for?](https://www.g2.com/discussions/what-is-manifestly-checklists-used-for) - 1 comment, 2 upvotes

### [Procedureflow](https://www.g2.com/products/procedureflow/reviews)

Procedureflow transforms complex operating procedures into structured visual workflows that people and AI agents can follow in real time. Teams receive step-by-step guidance in the flow of work, while AI agents access governed, structured knowledge through APIs. Procedureflow integrates with enterprise systems to deliver guidance directly where work happens and provide insights into process adoption, execution, and operational performance. Procedureflow is the AI knowledge infrastructure for guided execution: visual by design, governed by default, and machine-readable from day one. Built for regulated, high-stakes operations across financial services, insurance, utilities, healthcare, government, and retail, Procedureflow helps organizations standardize execution at scale. The result is faster onboarding, audit-ready operations, reduced operational risk, and one governed source of truth for both humans and AI. No more static PDFs, outdated wikis, or hallucinated answers for the work that matters most. Proven results across 120+ organizations.

**Average Rating:** 4.7/5.0

**Total Reviews:** 46

#### How Do G2 Users Rate Procedureflow?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Integrations:** 8.5/10 (Category avg: 8.2/10)

#### Who Is the Company Behind Procedureflow?

- **Seller:** [ProcedureFlow](https://www.g2.com/sellers/procedureflow)
- **Company Website:** procedureflow.com
- **Year Founded:** 2015
- **HQ Location:** Saint John, NB
- **Twitter:** @ProcedureFlow  
355 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f00385ab199fa7bb213a021487e2c8bcd46f991a046a8447a1111edf4474c91&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9425110%2F&secure%5Burl_type%5D=linkedin_company_website)  
72 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 48% Medium, 35% Large

#### What Are Recent G2 Reviews of Procedureflow?

**["Procedureflow is a great tool"](https://www.g2.com/survey_responses/procedureflow-review-12874082)**

**Rating:** 5.0/5.0 stars

_— Jamilah P._

[Read full review](https://www.g2.com/survey_responses/procedureflow-review-12874082)

**["Puzzle-Like Mapping That Makes Processes Clear and Enjoyable"](https://www.g2.com/survey_responses/procedureflow-review-13051434)**

**Rating:** 5.0/5.0 stars

_— Danielle W._

[Read full review](https://www.g2.com/survey_responses/procedureflow-review-13051434)

#### What Are G2 Users Discussing About Procedureflow?

- [What is ProcedureFlow used for?](https://www.g2.com/discussions/what-is-procedureflow-used-for) - 1 comment

### [ScreenSteps](https://www.g2.com/products/screensteps/reviews)

ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three components: 1. Knowledge Ops Platform: a centralized knowledge hub for creating, managing, and accessing digital guides and training courses. 2. Find & Follow Framework: a methodology for improving training and operations by transferring knowledge more effectively. 3. Knowledge Coaching: one-on-one coaching with knowledge ops experts to ensure a successful knowledge implementation. The results? Faster training, fewer questions, and fewer mistakes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate ScreenSteps?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind ScreenSteps?

- **Seller:** [ScreenSteps](https://www.g2.com/sellers/screensteps)
- **Year Founded:** 2009
- **HQ Location:** United States
- **Twitter:** @screensteps  
858 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b86bd66a8fd6ceee12dc65bba3f4c126eecf3b5f9b69c052374dd73b3dc9ce6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscreensteps%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 46% Medium, 43% Small

#### What Do G2 Reviewers Say About ScreenSteps?

_AI-generated summary from verified user reviews_

##### Pros

- Users rave about the **ease of use** of ScreenSteps, making it simple to set up and navigate.
- Users find the **easy setup** of ScreenSteps beneficial for creating effective product manuals quickly and efficiently.
- Users value the **efficiency** of ScreenSteps, appreciating its ease of setup and effective search capabilities.
- Users find ScreenSteps **helpful** for easy setup and efficient searching, serving both internal and external manuals effectively.
- Users find **navigation easy** with ScreenSteps, benefiting from its search features and user-friendly setup.

##### Cons

- Users face **formatting limits** that, while manageable, slightly hinder the development of a comprehensive Knowledge Base.
- Users note **limited formatting options** , yet it hasn't hindered the creation of a comprehensive Knowledge Base.

#### What Are Recent G2 Reviews of ScreenSteps?

**["Comprehensive knowledge management system"](https://www.g2.com/survey_responses/screensteps-review-7054815)**

**Rating:** 5.0/5.0 stars

_— Terry H._

[Read full review](https://www.g2.com/survey_responses/screensteps-review-7054815)

**["Intuitive and easy to set up"](https://www.g2.com/survey_responses/screensteps-review-7680099)**

**Rating:** 5.0/5.0 stars

_— Sandy S._

[Read full review](https://www.g2.com/survey_responses/screensteps-review-7680099)

#### What Are G2 Users Discussing About ScreenSteps?

- [Is there a free version of Screensteps?](https://www.g2.com/discussions/is-there-a-free-version-of-screensteps)
- [What are the features of Screensteps?](https://www.g2.com/discussions/what-are-the-features-of-screensteps)
- [How do you use ScreenSteps?](https://www.g2.com/discussions/how-do-you-use-screensteps)
- [What does ScreenSteps do?](https://www.g2.com/discussions/what-does-screensteps-do) - 2 comments

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[Online Community Management Software](https://www.g2.com/categories/online-community-management)

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Similar Categories

- [IT Documentation](/categories/it-documentation)
- [Knowledge Base](/categories/knowledge-base-software)

- [Q&A Platforms](/categories/q-a-platforms)
- [Work Instructions](/categories/work-instructions)

[Browse Standard Operating Procedures Themes](/categories/standard-operating-procedures/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

Standard operating procedures (SOP) software record and disseminate standard processes that have been broken down into digestible lists. Standard operating procedures solutions allow businesses to catalog high-level, routine activities like onboarding and turn them into checklists. SOP tools offer businesses a dedicated solution to track standard processes, ensuring compliance and thorough understanding from employees.

There is some overlap between SOP software and [business process management software](https://www.g2.com/categories/business-process-management) in that both record routine procedures. However, BPM software is also designed to help with the automation of certain business processes, which is not always found in standard operating procedures solutions. Standard operating procedures solutions can also be mistaken for [work instructions software](https://www.g2.com/categories/work-instructions) and they do display tasks in a similar fashion. However, the two differ in that work instructions solutions break down granular tasks, while SOPs handle overarching processes. Some standard operating procedures software will also handle work instructions or will integrate with work instructions solutions so employees can iterate through processes with guidance at every level.

To qualify for inclusion in the Standard Operating Procedures category, a product must:

- Create checklists for high-level, repeatable processes and procedures
- Assign tasks based on checklist contents
- Track process-related activity and task progress
- Provide storage for content created within the platform and for other copies of policies and procedures
- Create and distribute forms natively or integrate with an outside [online form builder software](https://www.g2.com/categories/online-form-builder)

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a05e90757d45fd56faa93611eb55814d/clickup.png "Product Avatar Image")](https://www.g2.com/products/clickup/reviews)[ClickUp](https://www.g2.com/products/clickup/reviews)[4.6/5(13,685)](https://www.g2.com/products/clickup/reviews) | Executable SOP documentation with task-linked automation | "Comprehensive Tool with Room for Integration Improvement" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6053730088a79e87737de05b1f21c06c/maintainx.png "Product Avatar Image")](https://www.g2.com/products/maintainx/reviews)[MaintainX](https://www.g2.com/products/maintainx/reviews)[4.8/5(1,550)](https://www.g2.com/products/maintainx/reviews) | Mobile-first maintenance procedures with asset QR tracking | "Game Changer For Maintenance Management" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3b73013e243ea3ed9f50342fe35512bf/scribe%282%29.png "Product Avatar Image")](https://www.g2.com/products/scribe/reviews)[Scribe](https://www.g2.com/products/scribe/reviews)[4.8/5(923)](https://www.g2.com/products/scribe/reviews) | Visual SOPs with auto-captured click paths | "Smooth Integrations, and AI-Powered Guides That Save Documentation Time" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_51b53ca684b236bc3c48f752ddbf0021/trainual.png "Product Avatar Image")](https://www.g2.com/products/trainual/reviews)[Trainual](https://www.g2.com/products/trainual/reviews)[4.7/5(1,075)](https://www.g2.com/products/trainual/reviews) | Multimedia SOPs with role-based training paths | "Streamlined Training and Robust Support, Needs More Flexibility" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_bc09c6f03204ca7a32bb9985df6b8214/it-glue.png "Product Avatar Image")](https://www.g2.com/products/it-glue/reviews)[IT Glue](https://www.g2.com/products/it-glue/reviews)[4.6/5(716)](https://www.g2.com/products/it-glue/reviews) | MSP documentation with password and MFA management | "IT Glue to the rescue" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_87a0d6802a74cf60a4a2fa61955aa9b5/limble.png "Product Avatar Image")](https://www.g2.com/products/limble/reviews)[Limble](https://www.g2.com/products/limble/reviews)[4.8/5(688)](https://www.g2.com/products/limble/reviews) | PM-driven asset maintenance with mobile checklists | "Simple to Learn, Fast Responses, and Excellent Customer Success Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e28426d336fa2cd706d20473f44ae5e0/whale.jpg "Product Avatar Image")](https://www.g2.com/products/whale/reviews)[Whale](https://www.g2.com/products/whale/reviews)[4.8/5(203)](https://www.g2.com/products/whale/reviews) | SOP centralization with contextual browser extension delivery | "Fast Response, Easy System, and Outstanding Onboarding Support" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_612956ca64d4f519e20a81577a377ed0/hudu.png "Product Avatar Image")](https://www.g2.com/products/hudu/reviews)[Hudu](https://www.g2.com/products/hudu/reviews)[4.7/5(357)](https://www.g2.com/products/hudu/reviews) | MSP client documentation with automated asset syncing | "Secure Self-Hosting, Great UI, and Seamless HaloPSA Integration" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ca83ecb753a7cc21f8d33facb583bee3/process-street.png "Product Avatar Image")](https://www.g2.com/products/process-street/reviews)[Process Street](https://www.g2.com/products/process-street/reviews)[4.6/5(463)](https://www.g2.com/products/process-street/reviews) | Recurring workflows with conditional logic and approvals | "Well-Designed, Simple SOP Workflows with Powerful Logic and Integrations" |

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