Handwrytten Reviews & Product Details

What I like most is their customer support. When I needed to change the name on our account, I reached out and got a response extremely quickly. The person who helped me was friendly, the change was handled with no hassle, and they even followed up to make sure everything was good. It's nice to work with a company that's this responsive and easy to deal with. Review collected by and hosted on G2.com.

Honestly, I don't have much to complain about. My experience with their support team has been great. If anything, I'd just like to see more ways to manage account settings myself so small changes like a name update could be done without contacting support, but since they responded so fast, it wasn't a big deal. Review collected by and hosted on G2.com.

Quality, full stop. I don't use Handwrytten for high-volume sends. I use it for the cards that need to feel personal and considered. Business anniversaries, condolence cards, congratulations on a big life event. Those moments deserve a real card in the mail, and Handwrytten delivers on that promise. The handwriting is convincing, the paper stock is premium, and the platform makes it easy to write something genuine, pick a card that fits the tone, and get it in the mail same day. The ability to save templates for recurring occasions like client anniversaries is a nice bonus for staying consistent year over year. Review collected by and hosted on G2.com.

Very little. I'd love a slightly larger selection of condolence and sympathy card designs specifically, since that's a category where tone matters a lot. Review collected by and hosted on G2.com.

I’ve been using Handwrytten for both business and personal use, and I absolutely love their service. In a world where everything feels automated and impersonal, sending a handwritten card really stands out.

I use them for client thank you cards, birthdays, special occasions, and even cards for friends and family. The quality is excellent, the handwriting looks authentic, and the process is incredibly easy. It has helped me add a much more personal touch to my relationships and business without taking hours out of my schedule.

People constantly comment on how thoughtful the cards are, and that says a lot. Highly recommend Handwrytten to anyone looking to make a lasting impression. Review collected by and hosted on G2.com.

I haven't found anything that I dislike about Handwrytten. I would suggest that they offer an option for larger greeting cards. Review collected by and hosted on G2.com.

I use Handwrytten for customer journey optimization and gamification, creating moments of delight that have been very well received. I really like how it helps me stand out at key moments, making the experience feel more personal and memorable. This drives more engagement and loyalty from customers. I appreciate the gamification aspect, as it lets me build in little moments of delight throughout the journey, making it easy to turn ordinary touchpoints into rewarding surprises for customers. This approach builds loyalty much better than standard email blasts. Integration with our CRM allows sends to trigger automatically off certain customer milestones, making the whole journey feel connected. The setup was pretty easy; the support was helpful, and we were up and running within a week. The gamification piece was a major factor in choosing Handwrytten over other options. Review collected by and hosted on G2.com.

Honestly there isn't too much -- maybe just the ability for deeper programatic workflows. Review collected by and hosted on G2.com.

like that Handwrytten is easily accessible and quick to set up, which is especially valuable in my nonprofit work. It saves me time by allowing me to focus on each individual, ensuring that communications still feel personal rather than automated. I also appreciate how it helps build a strong team culture by making volunteers feel recognized and valued, which improves morale, engagement, and ultimately performance. From an organizational standpoint, it delivers a strong return on investment by streamlining outreach while maintaining a personal touch. I'm also impressed by its AI capabilities and integrations, which make it easy to incorporate into existing workflows and automate repetitive tasks without sacrificing authenticity. Its performance is amazing and quick. Review collected by and hosted on G2.com.

One area I think could be improved is the initial setup and onboarding process. While Handwrytten ultimately delivers a strong return on investment by saving time and improving engagement, making the setup process more intuitive would help users realize that value more quickly. I'd also like to see a larger selection of more modern, customizable card designs to better fit different audiences and occasions. Finally, as AI and integrations continue to evolve, expanding those capabilities could further streamline workflows and improve performance for organizations managing large-scale outreach. Those enhancements would make an already valuable platform even more effective while preserving the personal touch that makes Handwrytten stand out and further support the onboarding process. Review collected by and hosted on G2.com.

It's pretty straightforward and easy to start sending cards. The Salesforce integration is very useful in sending out larger numbers of notes, and I like that it can be used to automate sends (like birthdays) through flows. Mostly I was involved in testing and getting things set up for our company, but the platform worked very well in testing. If we did hit hiccups, our rep was very responsive and even helped us with communications to their Salesforce developer. The prices seemed overall reasonable to me, and I never heard any complaints from any of my colleagues who used the service once we go things set up. Review collected by and hosted on G2.com.

Initially there were some issues in setting up our org and users with the Salesforce integration. But I think we were a bit of an edge case in the way we were requesting to use the system. Our rep was very responsive and helpful in guiding us around how to get the results we wanted, however. Review collected by and hosted on G2.com.

I like that Handwrytten is really easy to use and intuitive. It's a perfect experience for sending handwritten notes to our clients. I appreciate the fonts they use, and the whole process is automated. It's a time saver because I don't have to do it myself. I also like that I can import an Excel file with all the information without having to input it manually. The initial setup was really straightforward, just signing up and putting in the information needed for our clients. Review collected by and hosted on G2.com.

Probably, the delivery time, since it takes a while for cards to be sent. So if it's a last minute thing, we can't really use it. If they could just solve a way to make the products faster, that would be all that is needed. Review collected by and hosted on G2.com.

All of the tools and features on Handwritten are extremely user-friendly, especially when needing to do large order of cards. I found one of the most useful tools since using this platform was the bulk upload option when sending out various cards with the same message during the holiday season. This saved me and my team a lot of time during a busy time of the year. Review collected by and hosted on G2.com.

In the past, I've had issues with it saving my return address correctly. Each time it will replace my address with others we have listed, which can be frustrating to back track and fix this section of the card. Review collected by and hosted on G2.com.

So many options to customize (full letter page, custom inserts, different sender address for foreign sends). Really appreciate how gracious they've been in getting my needs met. Review collected by and hosted on G2.com.

No real complaints. Physical mail is just a slow form of outreach which can be frustrating at times but nothing Handwrytten could do about that. Review collected by and hosted on G2.com.

I use Handwrytten to send welcome messages to our clients, which helps me give them a more personalized onboarding experience. It replaces the manual process of selecting cards, writing content, and dispatching it to clients, making the process easy, simple, and quick. This change saves me 4 man hours every week. I particularly like the selection of card designs and writing style, and how easy it makes maintaining a good business client relationship. The initial setup was super easy, and I appreciate the great UI. Review collected by and hosted on G2.com.

I would like more merch options, such as polo or crew neck shirts. Review collected by and hosted on G2.com.